Voyager Edge Series

User Guide
Contents

What's in the box 3

Headset overview 4
Be safe 4
Charge case overview 5
Pair 6
Bluetooth pairing 6
NFC pairing 6
Pair Another Phone 6
Select language 7
Charge 8
Check headset battery status 8
Use the charge case 9
Fit 10
Adjust the fit 10
The Basics 11
Make/Take/End Calls 11
Mute 12
Adjust the volume 12
Use Smart Sensors 12
Play or pause streaming audio 13
More Features 14
Voice alerts 14
Voice commands 14
Use two phones 15
Change headset settings 15
Update headset firmware 15
Specifications 16
Support 17

2
What's in the box

Headset with medium eartip Charge case

Car charger* Micro USB cable*

Earloop Small and large eartip

NOTE *Charger style may vary by product.

3
Headset overview

Call button

Volume button

Micro-USB charge port

Mute button

Voice button

Play/Pause button

Power button

Headset LED (indicator light)

Be safe Please read the safety guide for important safety, charging, battery and regulatory information
before using your new headset.

4
Charge case overview

IMPORTANT The charge case is placed in deep sleep mode after manufacturing to save power and
protect the battery. To wake-up the charge case, plug it into a power source for a minimum of 1
minute. The LED's flash when charging.

Charge case LEDs; indicates case/headset battery status

Headset: Touch the icon to display the headset battery status

Charge case: Touch the icon to display the charge case battery status

Micro USB charge port

When fully charged, the charge case provides an extra 10 hours of battery life for the headset.

5
Pair

NOTE If your phone supports Near Field Communication (NFC), go to NFC pairing.

Bluetooth pairing 1 Wearing your headset, power it on. You hear “welcome” in all the supported languages and then
"pairing" in the default language. The headset LED flashes red and blue.

2 Activate Bluetooth® on your phone and set it to search for new devices.
• iPhone Settings > Bluetooth > On*
• Android™ Settings > Bluetooth: On > Scan for devices*
NOTE *Menus may vary by device.
3 Select “PLT_Edge.” If necessary, enter four zeros (0000) for the passcode or accept the
connection. Once successfully paired, you hear “pairing successful."

NFC pairing 1 Ensure NFC is on and your phone’s display is unlocked.

2 Tap and hold the headset to the phone’s NFC tag location until NFC pairing completes. If
necessary, accept the connection.
TIP Keep an eye on your Smartphone's screen for prompts to start and accept the pairing process.

NOTE The headset’s NFC tag is located on the top of the headset. Phone NFC tag locations vary.

Pair Another Phone After pairing your headset to your phone, you may want to pair another phone.
1 Power on your headset.
2 Choose:
• Tap the Voice button and say “Pair mode”
• Press and hold the Call button until you hear "pairing"
3 Activate Bluetooth on your phone and set it to search for new devices.
4 Select “PLT_Edge.”
If necessary, enter four zeros (0000) for the passcode or accept the connection.
Once successfully paired, you hear “pairing successful” and the headset indicator lights stop
flashing.

6
Select language

Once your headset is paired and connected to your phone, you can change the headset
language.
1 Wearing your headset, power it on.
2 Press and hold the Volume up + and down – buttons together until you hear “welcome." The
language selection directions repeat in every supported language.

3 Follow the voice-guided prompts to select the headset language.

7
Charge

It takes 90 minutes to fully charge the headset. The indicator light turns off once charging is
complete.
TIP To reset the accuracy of the talk time prompt, deplete the headset battery then charge fully.

Headset LED behavior while charging with micro USB cable

Off Charging complete

Battery high

Battery medium

Battery low

Battery critical

Check headset battery There are three ways to check your headset battery status.
status 1 Wearing the headset, tap the Voice button, say "Check battery" and listen to the voice alert.
2 Wearing the headset, tap the Call control button and listen to the voice alert.
3 When not wearing the headset, tap the Call control button and observe the headset LEDs.

Headset LED behavior for battery status

Off Charging complete

Battery high

Battery low, less than 30 minutes remaining

Battery critical , under 10 minutes remaining

8
Use the charge case A fully charged case can supply an additional 10 hours of headset talk time.
IMPORTANT The charge case is placed in deep sleep mode after manufacturing to save power and
protect the battery. To wake-up the charge case, plug it into a power source for a minimum of 1
minute. The LED's flash when charging.

Check the charge case or headset battery status by touching/swiping either the case or headset
icons. The LEDs indicate the battery status.

Battery status LEDs for charge case and headset

Battery high

Battery medium

Battery low

Battery critical; Recharge case/headset

9
Fit

Adjust the fit The loop of the gel eartip tucks into the back curve of your ear for a stable fit.
1 With the headset powered off, replace the eartip with one of the two alternate sizes if it feels
loose or tight in you ear.

2 To adjust the fit, rotate the eartip on the headset or add the optional clip-on earloop.
NOTE If the eartip feels loose after use, remove the eartip, wash it in warm water, let it dry and
reattach.

10
The Basics

Make/Take/End Calls Answer a call

Choose:
• Put on the headset to answer call, or
• Say “answer” after call is announced, or
• Tap the Call button

Answer a second call

First, tap the Call button to end current call, then tap the Call button again to answer new
call.

End a call
Tap the Call button to end current call.

Reject a call
Choose:
• Say “ignore” after call is announced, or
• Press Call button for 2 seconds

Call back last call

Double-tap the Call button to call back the last active call regardless of whether it was an
inbound or an outbound call.
NOTE If no calls have been made or received in the current connected session this feature will not
function. Double-tapping the Call button will result in a single low tone for each button press;
however will not connect you to the last active call from the previous session.

Voice dial (phone feature)

If your smartphone has a voice-enabled assistant, press the call button for 2 seconds and
wait for phone prompt.

11
 Caller Announcement (mobile phone only)
When wearing your headset, you will hear the name of a contact calling you so you can decide
whether to answer or ignore the call without having to check the phone screen.
An incoming caller name is announced:
• if your phone supports Phone Book Access Profile (PBAP)
• if you granted access to your contacts during pairing process (for many mobile phones, this is
preset out-of-the box and may not be necessary)
• if the caller is stored in the phone's contacts list
An incoming caller name is not announced: if the caller is unknown, unlisted, or blocked

Mute During a conversation, press the Mute button . You hear “mute on” or “mute off." An alert
repeats every 15 minutes when mute is on.
NOTE If the headset smart sensors are enabled (default), mute is deactivated when the headset is
taken off and everyone can hear each other.

Adjust the volume Toggle the Volume button up (+) or down (–) during a call or while streaming audio.
While not on a call or streaming audio you can toggle the Volume button to adjust the
volume level for Caller Announce and other voice prompts.

Use Smart Sensors Smart sensors in this headset recognize if the headset is being worn and can automatically
perform time-saving functions.

Putting on your headset will:

• Answer an incoming call
• Transfer an active call from your phone
• Resume streaming audio

Taking off your headset will:

• Transfer an active call to your phone
• Pause streaming audio
• Lock the Call button to avoid accidental calls

Reset sensors
You may need to reset the sensors if they are not working as expected.
To reset your sensors, connect the headset directly to your computer's USB port, and place it,
with the eartip up, on a flat non-metallic surface for more than 10 seconds.

12
 Disable sensors
To disable the sensors, hold both the Voice and Call buttons for more than 6 seconds
until the LED flashes purple then red. Repeat to reactivate; the LED flashes purple then blue.
NOTE Sensors cannot be disabled while streaming audio.

Play or pause streaming A 2-second press of the Play/Pause button will either pause or resume playback of
audio streaming audio.
NOTE You must pause your streaming audio before you:
• use your headset's voice commands
• initiate an outbound call with your headset (call back or voice dial)

NOTE If you power off the headset or go out of phone range while streaming audio, your headset
will not play/pause the stream upon reconnecting until you manually resume streaming with your
phone.

13
More Features

Voice alerts You can change the language of voice alerts three different ways.
• Select a new headset language using your headset (see Select language)*
• Download and install the HUB app on your phone (visit plantronics.com/apps)*
• Download and install the MyHeadset Updater tool (visit plantronics.com/myheadset)

Voice alerts list

Following is a list of the most frequent voice alerts.
• "Answering call"
• "Battery low"
• "Calling back last number"
• "Incoming call"
• "Lost connection"
• "Mute on/off"
• "No phone is connected"
• "Pairing"
• "Pairing incomplete, restart headset"
• "Pairing successful"
• "Power on/off"
• "Phone X connected/disconnected"
• "Recharge headset"
• "Say a command"
• "Smart sensors on/off"
• "Talk time remaining X hours"
• "Volume maximum/minimum"

Adjust voice alert volume

Toggle the volume button when the headset is powered on and idle (not on a call or streaming
music) to adjust the volume of the headset's voice alerts.

Voice commands
You can change the language of voice commands three different ways.
• Select a new headset language using your headset (see Select language)*
• Download and install the HUB app on your phone (visit plantronics.com/apps)*
• Download and install the MyHeadset Updater tool (visit plantronics.com/myheadset)
To use voice commands, tap the Voice button , wait for command request, then say a
command. For example, “What can I say?” tells you the full list of available commands.

Voice commands list

• "Am I connected?"
• "Answer"
14
 • "Call back"
• "Cancel"
• "Check battery"
• "Ignore"
• "Pair mode"
• "What can I say"
NOTE The voice-dial feature on your phone is initiated by pressing the Call button for 2 seconds.
The voice-dial feature is not a headset voice command.

Disable the answer/ignore voice commands

1 Power on the headset.
2 Press and hold the Voice button until you hear “voice answer off.”
3 Repeat to reactivate the voice answer commands.

Use two phones Multipoint technology lets you pair a second phone and answer calls from either phone.
Once you have paired your two phones, it's easy to answer calls from either phone.
When on a call, you will hear a ringtone notification of the incoming call from the second paired
phone. To answer a second call from the other phone, you must end the current call (tap Call
button) so the new call automatically answers.
If you choose to not answer the second call, it will go to voicemail.

Change headset settings You can change the headset settings two different ways.
• Download and install the HUB app on your phone (visit plantronics.com/apps)*
• Download and install the MyHeadset Updater tool (visit plantronics.com/myheadset)
The following headset settings can be changed:
• Turn voice commands on/off
• Turn high quality audio (A2DP) streaming on/off
• Turn Wideband Audio for HD Voice on/off
• Customize smart sensors
• Customize mute

Update headset firmware You can update your headset firmware using a USB cable and computer with the MyHeadset
Updater tool installed.
1 Connect your headset and USB cable to your computer.
2 Download the MyHeadset Updater tool by visiting plantronics.com/myheadset.
Besides receiving firmware updates, you can also change language and regional settings and
configure other features.

15
Specifications

Talk time Up to 16 hours talk time using fully-charged case and

headset; Up to 6 hours talk time without using case

Standby time Up to 7 days

Weight 9 grams

Smart sensor technology Dual capacitive sensors wearing status

Noise cancelling • Triple-mic active Digital Signal Processing (DSP)

• Acoustic echo cancellation
• Sidetone detection
• Automatic volume adjustment

Water resistance P2i nano-coating on headset and case to repel moisture

NFC pairing` Touch headset to NFC-enabled phones to complete

pairing process

Bluetooth profiles Advanced Audio Distribution Profile (A2DP), Wideband

Hands Free (HFP) Profile 1.6, Headset (HSP) Profile 1.2
and Enhanced Date Rate (EDR)

Mulltipoint technology Connect two phones and answer calls from either phone

Battery type Rechargeable, non-replaceable lithium-ion polymer

Charge connector Micro USB charging on headset and charging case

Headset battery meter Automatically shows on-screen for iPhone and iPad. For
Android devices, use the free Plantronics app

Charge time (maximum) 90 minutes for full charge

Operating and storage temperature 32°F – 104°F (0 – 40°C)

NOTE * Performance is dependent upon battery and may vary by device.

16
Support

EN FI NO
Tel: 0800 410014 Tel: 0800 117095 Tel: 80011336

AR FR PL
Tel: +44 (0)1793 842443* Tel: 0800 945770 Tel: +44 (0)1793 842443*

CS GA PT
Tel: +44 (0)1793 842443* Tel: 1800 551 896 Tel: 0800 84 45 17

DA HE RO
Tel: 80 88 46 10 Tel: +44 (0)1793 842443* Tel: +44 (0)1793 842443*

DE HU RU
Deutschland 0800 9323 400 Tel: +44 (0)1793 842443* Tel: 8-800-200-79-92
Österreich 0800 242 500 Tel: +44 (0)1793 842443*
Schweiz 0800 932 340

EL IT SV
Tel: +44 (0)1793 842443* Tel: 800 950934 Tel: 0200 21 46 81

ES NL TR
Tel: 900 803 666 NL 0800 7526876 Tel: +44 (0)1793 842443*
BE 0800 39202
LUX 800 24870

*Support in English
Safety information: see the separate “For Your Safety” booklet
2-year limited warranty details: plantronics.com/warranty

NEED MORE HELP?

plantronics.com/support

Plantronics BV
South Point Building C
Scorpius 140
2132 LR Hoofddorp, Netherlands

© 2014 Plantronics, Inc. All Rights Reserved. Bluetooth is a registered trademark of Bluetooth SIG, Inc. and any use by Plantronics is under license. All
other trademarks are the property of their respective owners.
US Patents Pending
202056-06 (06.14)