I.

COM XII

MODEL QUESTION 2017

O;kolkf;d v/;;u
BUSINESS STUDIES

SET - 1

By :-
Dr. Rupa Pandey
Patna High School
 I.COM Class-XII
Businesh Studies/O;olkf;d v/;;u
Hkkx & 1 (UNIT - 1)
oLrqfu"B iz'u (Objective Type Questions
cgq & fodYih; iz'u (Multiple choice Questions)
40 x 1 = 40
funsZ'k %& fuEufyf[kr esa lgh fodYi dk pquko djsa %&
( Instruction :- Choose the correct alternative from the following) :-

1- okf.kT; 'kCn O;kikj ls ----------------------------- gSA

d- O;kid [k- lhfer x- ladhZ.k ?k- leku
Commerce is --------------- than trade.
a. Broad b. Limited c. Narrow d. Equal
2- O;kikj dk mís'; gSA
d- ykHk dekuk [k- leku cspuk x- lekt lsok ?k- cSd
a cSyl
a s c<kuk
The purpose of trades is
a. To eamprofit b. To sell the goods c. social service d. To increas bank balance
3- Hkkjrh; lk>snkjh vf/kfu;e gSA
d- 1956 [k- 1932 x- 1931 ?k- 1905
Indian partnership act is
a. 1956 b. 1932 c. 1931 d. 1905
4- ,d vkfFkZd fØ;k gSA
d- ykHk ds fy, leku cspuk [k- ek¡ }kjk cPpksa dh lsok djuk
x- ,d ulZ }kjk vLirky esa ejhtksa dh lsok djuk ?k- d vkSj x nksuksa
One economic activity
a. To sell goods to earn profit b. Take care of kids by mother
c Giving service to patients by nurse in Hospital d. Both a & c
5 ,dy LokfeRo O;olk; dk xq.k gSA
d- ,dkf/kdkj [k- vkilh leUo; x- lhfer nkf;Ro ?k- ijLij lgefr
The quality of the Sole Propretorship Business.
a. Monopoly b. co-ordination c. Limited Liability
6- miHkksDrk laj{k.k vf/kfu;e ikfjr gqvk FkkA
d- 1992 [k- 1996 x- 1931 ?k- 1901
Consumer pratection act is
a. 1992 b. 1996 c. 1931 d. 1901
7 jksdM+ izokg fooj.k fdlds vuqlkj cuk;k tkrk gSA
d- AS 6 [k AS 3 x- AS 9 ?k- AS 12
Cash flow Statement is prepared according to
a. AS 6 b. AS 3 c. AS 9 d. AS 12
8- g~kl yxk;k tkrk gSA
d- Hkou ,ao Hkwfe [k- nsunkj x- jgfr;k ?k- udn
Depreciation is charged on
a. Land & Building b. Debtor c. stock d. cash
9- tks leku csprk gSA
d- Øsrk [k- mRiknd x- xzkgd ?k- foØsrk
Who sell goods
a. buyes b. manufacture c. consumer d. seller
10- owyekdZ lacf/kr gSA
d- [kk?k rsy ij [k- dkj ij x- Åuh oL=ks ij ?k- tSyh
Woolmark is connected with
a. eatable oil b. on car c. woolen cloths d. jolly
11- lax.kd gSA
d- ,d bysDVªkfs ud e'khu [k- dSydqyVs j
x- ,d e'khu ?k- Vsyhfotu
Computer is
a. an electronic device b. calculater c. A macine d. Television
12 dkSu mRiknd o QqVdj O;kikjh ds chp e/;LFk dk dk;Z djrk gSA
d- Fkksd O;kikjh [k- dEiuh x- ,tsUV ?k- xzkgd
Who works like mediates between manufactures & Retailer
a. Whole seller b. company c. Agent d. consumer
13. ,d lkoZtfud daiuh ds va'k/kkfj;ksa dk nkf;Ro lhfer gksrk gSA
d- va'kks ds pqdrk ewY; ij [k- va'kksa ds ukeek= ds ewY; ij
x- va'kks ij ekaxh xbZ jkf'k ij
The liability of shareholders of a public co. is limited to
a. Paid up value of the shares b. Nominal value of shares
c. Amount called up on sares
14- iwokZf/kdkj va'k/kkfj;ksa dks lk/kkj;.kr;
d- er nsus ds vf/kdkj ugha gSA [k- lhekar er nsus ds vf/kdkj gksrk gSA
x- iw.kZ er nsus dk vf/kdkj gksrk gSA
Perference shareholder have normally
a. no voting rights b. Limited voting rights c Full voting rights
15 izorZd og o;fDr gSA tks
d- daiuh dh LFkkiuk esa Hkkx ysrk gSA [k- lapkyd gSA
x- izca/k lapkyd dk fj'rsnkj gSA
Promotor is a person who
a. Take part in the incorparation of a company b. is a director
c. Is a relative of the managing director
16- ifCyd daiuh esa lnL;ksa dh U;wure la[;k gSA
d- 5 [k- 7 x2 ?k- 3
The Minimum number of member in public company.
 a5 b. 7 c. 2 d. 3
17- daiuh d`f=e O;fDr dgykrh gS D;ksa fd
d- ;g izkd`frd O;fDr ds :i essa ugha gksrh gSA [k- ;g vn`'; rFkk vewrZ gSA
x- bldk vfLrRo dsoy dkuwu dh n`f"V esa gh gSA
A co is called on artifitial person because
a. It does not have the shope of a natural person b. It is invisible & intangible.
c. It exists only in contemplation of law.
18- ,d daiuh dk jftLVªs'ku rc ekuk gqvk tkrk gS rc
d- og daiuh ds jftLVªs'ku ls lekesyu dk izek.ki= izkIr dj ysrh gSA
[k- og daiuh ds jftLVªs'ku ls O;olk; izkjaHk djus dk izek.ki= izkIr dj ysrh gSA
x- og okLro esa O;olk; 'kq: dj nsrh gS
A company is said to have been registered when -
a. It gets certificate of incorporation from registrar of companies.
b. It gets certificate of commencement of business from registred of companies
c.It actually starts its business.
19- ,d uhft daiuh og tgk¡
d- va'kks ds gLrkarj.k ij izfrca/k gSA [k- va'kks LVkWd ,Dlpsat esa [kjhns csps tk ldrs
gSA x- va'kks ds gLrkarj.k ij dksbZ jksd ugha gSA
A Private limited company is one where.
a. Share transfer is resricted. b. shares can be traded in stock exchange
c. There is no restriction on transfer of share
20- O;olk; laxBu dk lcls iqjkuk :i gSA
d- ,dy LokfeRo [k- lk>snkjh x- la;qDr iw¡th okyh daiuh
The oldest form of business organisation is
a. Sole Proprietorship b. Partnership c. Joint & Stock company
21- O;olk; laxBu ds fdl :i esa LokfeRo o fu;a=.k ds chp vyxko ik;k tkrk gSA
d- ,dy LokfeRo [k- lk>snkjh x- la;qDr iw¡th okyh daiuh
In which form of business organisation there is divorce between ownership & control
a. Sole proprietorship b. partnership c. Joint stock company
22- O;olk; laxBu dk dkSu lk :i lcls vf/kd LFkk;h gSA
d- ,dy LokfeRo [k- lk>snkjh x- daiuh
Which is the most stable form of business organisation.
a. Sole proprietorship b. patnership c. company
23- ,dy LokfeRo dh fo'ks"krk,¡ D;k ugha gSA
d- ,d O;fDr dk fu;a=.k [k- Lokeh ds lkjk ykHk x- csykspnkj
Which is not characteristic of sole peoprietorship
a. One man control b. whole profit to proprietor c. Inflexibility
24- izca/k dh izd`fr gSA
d- tUetkr izfrHkk ds :i esas [k- vftZr izfrHkk ds :i esa
x- tUetkr o vftZr izfrHkk ds :i esa ?k- dksbZ ugha
The muture of management is
a. As an in born ability b. as an acquired ability
c. as in born & as an acquired ability both d. None of these
25- Hkkjr dh izxfr dh /kheh xfr dk dkj.k --------------------- gSA
d- dq'ky izca/k [k- ekur 'kfDr x- lalk/ku ?k- ;s lHkh
The main cause of slow progress of India is the lack of ...........................
a. effecient management b. man powers c. resources d. all of these
26 oSKkfud izca/k ls Jfedksa ds dk;Z ds ?kaVks esa gksrh gSA
d- o`f) [k- deh x- dksbZ izHkko ugha ?k- vkSlr
By scientitic management working hours of workers are
a. Increased b. Decreased c. None effect d. Averege
27- uoh.k vkfFkZ uhfr ?kksf"kr gqbZ FkhA
d- twykbZ 1990 [k- twykbZ 1991 x- twykbZ 1992 ?k- twykbZ 2001
New economic policy was declered in
a. July 1990 b. July 1991 c. July 1992 d. July 2001
28- oSKkfud izca/k Lokfe;ksa ds ---------------------------- gSA
d- i{k esa [k- foi{k esa x- nksuksa ?k- lgk;d
The scientific management is ........................ of owners.
a. In favour b. Against c. Both d. Helpful
29- fu;kstu gksrk gSA
d- Hkwrdky ds fy, [k- Hkfo"; dky ds fy, x- orZeku ds fy, ?k- lHkh le; ds fy,
Planning is
a. Past b. Future c. Present d. All of time
30- fu;kstu esa 'kkfey gSA
d- D;k djuk gS [k- dc djuk gS x- dSls djuk gS ?k- mi;qZDr lHkh
Planning involves
a. What to do b. When to do c. How to do d. All of these
31- ,d vPNh ;kstuk gksrh gSA
d- [kphZyh [k- le; ysus ds fy, x- ykspiw.kZ ?k- ladhZ.k
A good terms is
a. Expensive b. Time consuming c. Flexible d. Rigit
32- fu;kstu izca/k dk dk;Z gSA
d- izkFkfed [k- f}rh;d x- r`rh;d ?k- buesa lHkh
Planning of the function of management
a. Primary b. Secondary c. Tertiary d. All of these a
 33- mrjnkf;Ro gksrk gSA
d- v/khuLFk dk [k- vf/kdkjh dk x- nksuksa dk ?k- dksbZ ugha
Responsibility is of
a. subordinate b. officers c. both a & b d. All of these
34- laxBu esa i{kikr ugha gksrk gSA
d- vkSipkfjd laxBu [k- vukSipkfjd laxBu x- foHkkxh; laxBu ?k- fØ;kRed laxBu
There is no favourism in organisation
a. Formal organisation b. Informal organisation
c. Divisonal organisation d. Funcationl organisation
35- deZpkfj;ksa ds fodkl esa lfEefyr gSA
d- inksUufr [k- LFkkukUrj.k x- izf'k{k.k ?k- ;s lHkh
Development of employees involves
a. Promotion b. Transter c. Training d. All of these
36- fodkl dk mís'; gSA
d- ;ksXrk esa o`f) [k- Js"B fu"iknu x- inksUufr ds volj ?k- ;s lHkh
Objectives of development is
a. Increase in knowledge b. Beter performance
c. Oppurtunity for promotion d. All of these
37- ekuo lalk/ku izca/k esa lfEefyr gSA
d- HkrhZ [k- p;u x- izf'k{k.k ?k- ;s lHkh
Human resource management includes
a. Recruitment b. Selection c. Training d. All of these
38- 2004 esa Hkkjr esa Lda/k foif.k;ksa dh la[;k
d- 20 [k 21 x- 23 ?k- 24
No of stock exchange in 2004, In India
a. 20 b. 21 c. 23 d. 24
39- lsch dk {ks=h; dk;kZy;
d- fnYyh [k- dksydkrk x- psUubZ ?k- ;s rhuksa txg
Regional office of SEBI
a. Delhi b. Kolkata c. Chennai d. All of these
40- jk"Vªh; vk;sx lnL; dh vf/kdre vk;q
d- 60 o"kZ [k- 65 o"kZ x- 70o"kZ ?k- buesa ls dksbZ ugha
Maximum age of member of national commission
a. 60 years b. 65 years c. 70 years d. None of these
 MCQ mŸkjekyk UNIT- I

1. a 2. a 3. b 4. d 5. a 6. b

7. b 8. a 9. d 10. c 11. a 12. a

13. a 14. b 15. a 16. b 17. c 18. a

19. a 20. a 21. c 22. c 23. c 24. c

25. a 26. b 27. b 28. a 29. d 30. a

31. c 32. b 33. b 34. a 35. d 36. d

37. d 38. d 39. d 40. b

 y?kq mÙkjh; iz'u
Short Answer Type Questions
10 x 3 = 30

1- izca/k dh ifjHkk"kk nsaA

2- ,d foÙkh; cktkj ds D;k dk;Z gSA
3- varj.k ds rRoksa ds ckjs esa crk,¡A
4- vfHkizsj.kk ls vkt D;k le>rs gSa \
5- fu;a=.k ,d loZO;kid dk;Z gSA le>k,¡A
6- foKkiu dk vFkZ crk,¡A
7- miHkksDrk laj{k.k D;k gSA
8- Lda/k foif.k dks ifjHkkf"kr djsaA
9- vf/kdkj varj.k dk D;k dk;S gA \
10- leUo; ds dksbZ nks rRo crk,¡A

nh?kZ mÙkjh; iz'u

Long Answer Type Questions
05 x 6 = 30
1- Qs;ksy }kjk izfrikfnr izca/k ds 14 fl)karksa dk o.kZu djsaA
2- vfHkizsj.kk 'kCn dk o.kZu djsaA ,d mfpr ifjHkk"kk nsaA
3- miHkksDrk ds nkf;Roksa dk o.kZu djsaA
4- foÙkh; fu;kstu D;k gS \ foÙkh; fu;kstu dks izHkkfor djus okys dkSu&dkSu ls rRo gSa \
5- Hkkjr tSls fodk'khy ns'k esa m|eh dh D;k Hkwfedk gS \
 Hkkx & c
y?kq mÙkjh; iz'u
Short Answer Type Questions

1- izca/k dh ifjHkk"kk nsaA

Give a definition of Management.
mÙkj izca/k laLFkk ds iwoZ fu/kkZfjr y{;ksa o mís';ksa dh izkfIr ds ekuoh; rFkk xSj ekuoh; lk/kuksa ds vf/
kdre mi;ksx dh lkewfgd iz;kl dh lkekftd izfØ;k gSA gsujh Qs;ksy ds vuqlkj ^^izca/k ls vk'k;
iwoZuqeku yxkuk o fu;kstu djuk] laxBu rFkk leUo; djuk funsZ'k o fu;a=.k djuk gSA**
;g lk/kuksa ds loksZÙke mi;ksx dks laHko cukrk gS rkfd iwoZ yf{kr y{;ksa dh izkfIr dh tk ldsaA
Management is the social process of getting pre-determine goals of organisation by
optimum utilisation of human & non-human resources. According to Henry tayal'
Man -agement means to forecast the future, to plan to organise to direct & to moti-
vate function of planning, organising, co-ordinating directing & controlling
an organisation's operation to achieve goal .
2- ,d foÙkh; cktkj ds D;k dk;Z gSA
What is the functions of a financial market.
mÙkj foÙkh; cktkj ds dk;Z
d- x`gLFkksa ls cpr izkIr djds mUgsa loZJs"B mRiknd izkstsDV~l esa fuosf'kr djus esa lgk;d
[k- ;g foÙkh; laifÙk;k¡ ds dher fu;a=.k esa lgk;d gSA
x- foÙkh; laifr;ksa dks rjyrk iznku djukA
Main functions of financial market.
a. Mobilisation of savings & their channalisation into more productive uses.
b. It helps in providing liquidity to financial assets.
c. It is helpful to the invertors in giving them proper price.
3- varj.k ds rRoksa ds ckjs esa crk,¡A
mÙkj varj.k ls rkRi;Z mÙkjnkf;Ro o vf/kdkj dks nwljksa ds lqiqnZ djus o fu"iknu gsrq ftEesnkjh l`tu
ls gSA
d- vf/kdkj & ,d O;fDr ds ml vf/kdkj ls gS] ftlds vk/kkj ij og v/khuLFkksa dks fu;af=r djrk
gSA
[k- mÙkjnkf;Ro & ,d v/khuLFk deZpkjh ds fy, fn, dk;Z dk Hkyh&Hkk¡fr fu"iknu djuk mldk
mÙkjnkf;Ro gSA
x- tckonsgh & fu%lansg vf/kdkj varj.k ,d deZpkjh dks vius mPpkf/kdkjh ds izfr dke djus dh
lkeFZ; nsrk gS ysfdu fQj Hkh tckcnsgh mPp vf/kdkjh dh gh cuh jgrh gSA
Q Discuss elements of delegation.
Delegation refers to transferring authority & responsibility to other creating responsi
bility for accomplishment.
a. Authority - Means right of a person on basis of which ones control one's subordinaty.
b. Responsibility - Obligation of a subordinate to property perform the assigned duty.
c. Accountability - It refers to the answerability of the subordinate to his superior for
 his work performance.
4- vfHkizsj.kk ls vki D;k le>rs gSa \
What is motivation ?
mÙkj vfHkizsj.kk ls vk'k; ml izfØ;k ls gS tks yksaxks esa dk;Z djus ds fy, mÙkstuk iSnk djrh gS] ftlds
ek/;e ls mudh {kerk dk iwjk mi;ksx djrs gq, mís';ksa dks ljyrkiwoZd izkIr dj fy;k tkrk gSA
ftlls laLFkk o deZpkjh nksauks dks vf/kdre larqf"V izkIr gksrh gSA
^^vfHkizsj.kk izksRlkgu nsus rFkk visf{kr mÙkj izkIr djus dh fof/k gSA**
Motivation is a process which stimulates people to work. Through this medium the
objectives of the enterprise can easily be achieved by utilizing their full capacity. To
motivate is to induce people to act in a desired manner.
"Motivation is a process of stimulus & response."
5- ^^fu;a=.k ,d loZO;kid dk;Z gS** le>k,¡A
"Centrolling is a pervasive function", Explain.
mÙkj fu;a=.k ,d lkoZHkkSfed fØ;k gSA fcuk fu;a=.k ds ekuo thou l`f"VØe] vFkZO;oLFkk,¡] ekuo lekt
rFkk izR;sd n`'; ,oa vn`'; dk;Z lqpk: :i ls laiUu ugha gks ldrsA tgk¡ rd izca/k dk iz'u gSA
;g mldk izkFkfed o loksZifj gfFk;kj gSSA
"Controlling is a pervasive function. It is fundamentle management function that esures
work accomplishment efforts. The need & importance of control is evident from the
following facts. (A) Essense of management (B) Achievement of organisational
objectives (C) Increase effeciency, facilitates co-ordination (D) Psychological
pressure etc.
6- foKkiu dk vFkZ crk,¡ A
State the meaning of advertising.
mÙkj foKkiu ls vk'k; laHkkfor xzkgdksa dks vius mRikn vFkok lsok dh tkudkjh nsuk rFkk mUgsa Ø; djus
ds fy, izsfjr djuk gSA g~ohyj ds vuqlkj
^^foKkiu yksaxksa dks Ø; djus ds fy, izsfjr djus ds mís';ksa ls fopkjksa] oLrqvksa o lsokvksa dk
voS;fäd izLrqrhdj.k gSA ftlds fy, Hkqxrku fd;k tkrk gSA foKkiu ,d izdkj dk {ks= fufeZr cM+s
iSekus ds mRikn dh fof/k gS tks Of;Drxr foØsrkvksa ds O;fDrRo ,oa ok.kh dh iwjd gSA
Advertisement is one of the most common tools companies use to direct persuasive
communications to target buyer & public.
"Advertising is paid form of non personal presentation and promotion of ideas,
goods or services by an identified sponsor."
7- miHkksDrk laj{k.k ls D;k vk'k; gSA
What is meant by consumer protection.
mÙkj miHkksDrk laj{k.k dk vFkZ gS mRikndksa o O;kikfj;ksa }kjk miHkksDrk ds fgrksa ds fo:) dh tkus okyh
O;kikfjd dk;Zokfn;ksa ds fo:)] miHkksDrkvksa dks vk'oklu nsukA miHkksDrk ds fgrksa ds fo:) dh tkus
okyh O;kikfjd dk;Zokfg;ksa esa feykoV] fuEu xq.koÙkk dh oLrqvksa o lsokvksa dh vkiwfrZ de rkSy o
eki] vf/kd dher olwyuk] foKkiu o foKkiu esa Hkzked nkos djuk vkfn 'kkfey gSA dkuwuh o vU;
mik;ksa }kjk ,slh dk;Z okfg;ksa dks jksduk vkSj ,sls O;ogkj esa fyIr mRikndksa o O;kikfj;ksa ds fo:)
dkjZokbZ djuk miHkksDrk laj{k.k gSA
 Consumer protecion refers to protecting the consumers against anti consumer trade
practices by produces or seller. Consumer protection means that consumer's rights
as to information, quality, quantity, product protected.
8- LØa/k foif.k dks ifjHkkf"kr djsaA
Define stock exchange.
mÙkj LØa/k foif.k ls vk'k; ,d ,sls laxfBr cktkj ls gS tgk¡ daifu;ksa] ljdkjh o v)Z ljdkjh laLFkkvksa
}kjk fuxZfer dh xbZ izfrHkwfr;ksa dk Ø;&foØ; fd;k tkrk gSA fo'o esa loZizFke Lda/k foif.k dh
LFkkiuk lu~ 1887 bZΠesa eqcbZ esa gqbZA
Stock exchange means an organised market where securities issued by companies.
Government organisation & Semi-government organisations are sold & purchased,
securities, includes shares & debentures etc.
In India, first stock exchange started in Mumbai in 1887.
9- vf/kdkj varj.k dk D;k vFkZ gS \
What is "Delegation of Authority."
mÙkj vf/kdkj varj.k dk vFkZ dk;Z Hkkj lkSaius ls gSA ,d mPp vf/kdkjh ds ikl dk;Z Hkkj vf/kd gksu ds
dkj.k og lHkh dk;ksZa dk vius v/khuLFkksa esa foHkktu djrk gSA dk;Z&foHkktu o muds fo"iknu gsrq
vko';d vf/kdkj lkSaius dks gh vf/kdkj varj.k dgrs gSaA
Delegation of authority is a process of sharing of tasks & authority between a
manager & his subordinate. It is defined by Allen "Delegation of Authority is the
process a manager follows in dividing the work assigned to him so that be performs
that part which only he can perform effectivity.
10- leUo; ds dksbZ nks rRo crk,¡A
"State any two elements of Co-ordination."
mÙkj leUo; ds nks rRo fuEufyf[kr gSA
d- ,dhdj.k o lg;ksx & izR;sd laLFkk esa fofHkUu O;fDr o fofHkUu foHkkx dk;Zjr gSA budh
{kerk] vko';drk o ;ksX;rk esa varj gksrk gSSA
[k- larqyu & laLFkk esa dk;Zjr fofHkUu O;fDr;ksa o foHkkxksa esa izHkkoh larqyu LFkkfir djuk
leUo; dk izeq[k rRo gSA
Following are & elements of Co-ordination.
a. Interaction & Co-operation - In each organisation, different persons &
departments are working. There are differece in their capacities, necessities &
abilities.
b. Balancing - Co-ordination establish harmony among the different activities of
an organisation so that objectives can be achieved.
 nh?kZ mÙkjh; iz'u
Long Answer Type Questions

1- Qs;ksy }kjk izfrikfnr izca/k ds 14 fl)karksa dk o.kZu djsaA

Stae in brief the fourteen principles as propunded by Fayol ?
mÙkj Qs;ksy ds izca/k ds 14 fl)kar fuEufyf[kr gSa &
ad- dk;Z foHkktu & ;g fof'kf"Vdj.k dk fl)kar gSA Qs;ksy dk;Z dq'kyrk ds fy, fof'kf"Vdj.k
dks vko';d ekurs gSaA
[k- vf/kdkj o mÙkjnkf;Ro & fcuk vf/kdkj ds mÙkjnkf;Ro O;fDr dks izHkkoghu cuk nsrk gS
Bhd mlh izdkj fcuk mÙkjnkf;Ro ds vf/kdkj mfpr ugha gSA
x- vuq'kklu & izca/k dh lQyrk ds fy, laxBu esa vuq'kklu csgn t:jh gSA
?k- vkns'k dh ,dkRedrk & deZpkjh dks ,d gh vf/kdkjh ls vkns'k feyuk pkfg,A
³- funsZ'k dh ,dkRedrk & fdlh ,d mís'; dh iwfrZ ds fy, dh tkus okyh lHkh fØ;kvksa ds
lapkyu o funsZ'ku ,d gh O;fDr }kjk fd;k tkuk pkfg,A
p- lkewfgd fgrksa ds fy, O;fDrxr fgrksa dk leiZ.k & izca/kd dks ;FkklaHko lkekU; fgr o
O;fDrxr fgr esa leUo; LFkkfir djus dk iz;kl djuk pkfg,A
N- deZpkfj;ksa dk ifjJfed & deZpkfj;ksa dks osru laca/kh larks"k gksxk rks mRikndrk c<+sxhA
t- dsUnzhdj.k & bldk vFkZ gS vf/kdkjksa dk dsUnzhdj.k A
>- lksiku J`a[kyk & mPpkf/kdkfj;ksa ls vf/kdkj uhps dh rjQ tkuk pkfg,A
¥- O;oLFkk & gj pht ds fy, mi;qDr LFkku dk pquko gksuk pkfg,A
V- lerk & deZpkfj;ksa ds lkFk U;k;iwoZd O;ogkj gksuk pkfg,A
B- deZpkfj;ksa ds dk;Zdky esa LFkkf;Ro gksuk t:jh gSA
M- igy djus dh {kerk & Qs;ksy us dgk gS fd izca/kd vius >wBs vkRe&lEeku dh Hkkouk dks
R;kx ns o vius v/khuLFkksa dks igy djus nsaA
<- vkilh lg;ksx dh Hkkouk t:jh gSA
Following are 14 principle of Henry Fayol.
a. Division of Work - Whis is the principle of specialisation. Henry feels that
specialisation is necessary for effective work.
b. Authority & responsibility - It goes together. The right of a manages person
-ally & as an officer may be different.
c. Discipline - Discipline is necessary for the success of management. Proper
punishment should be given for the violation of rule or order.
d. Unity of command - Emplouyees should receive order from one offices. If he
receive order more than one offices, there will be confusiion.
e. Unity of Direction - There should be one plan of action for a group of activi-
ties.
f. Subordination of Individual interest ot general interest - Personal interest should
be declined in the interest of the organisation.
g. Remunration of personned - There is an important principle of management
that employees should be given proper remunration for their work.
 h. Centralisation - It indicates the quantity of centralisation or decentralisation of
authority in the organisation.
i. Scalar chain - Subordinates should also be motivated to work rationally.
j. Order - Proper place should be selected for each work.
k. Equity - Manages should treat their subordinates equal & in kind manner.
l. Stability of tenure of personnel.
m. Capabilities of Initiative.
n. Spirit Decorps.
2- vfHkizsj.kk 'kCn dk o.kZu djsaA ,d mfpr ifjHkk"kk nsaA
Explain the term "motivation". Gives a suitable difinition.
mÙkj dk;Z djus dh {kerk o dk;Z djus dh bPNk nksauks vyx&vyx ckrsa gSA vki fdlh O;fDr dk le;
[kjhn ldrs gSaA mldh nSfgd mifLFkfr [kjhn ldrs gSaA ij mlds mRlkg mldh igy 'kfDr vkSj
fu"Bk dks ugha [kjhn ldrs gSaA okLro esa] deZpkfj;ksa dks vf/kdkf/kd dk;Z djus dh izsj.kk nsuk RkFkk
dk;Z larqf"V dh miyfC/k djkuk gh vfHkizsj.kk gSA dgk x;k gS ^^vfHkizsj.k izca/k dk ekuoh; igyw gSA**
fu"d"kZ ds :i esa ge dg ldrs gSa fd vfHkizsj.kk ls vk'k; ml izfØ;k ls gS tks okafNr mís';
dks izkIr djus ds fy, deZpkfj;ksa esa mÙksruk iSnk djrh gSA vfHkizsj.k dh ,d mi;qDr ,oa laf{kIr
ifjHkk"kk fuEufyf[kr gSA
^^vfHkizsj.k dk vFkZ ml euksoSKkfud mÙkstuk ls gS tks O;fDr dks dk;Z djus ds fy, izksRlkfgr
djrh gS dk;Z ij cuk, j[krh gS ,oa mUgsa vf/kdre larqf"V nsrh gSA**
Motivation may be defined as the proces of stimulating people to action to accom
plish desired goals. It involves phenomenon which arises from the feelings of needs
& wants of individuals. It causes goal directed behaviour.
Motivation means a process of stiulating people to action to accomplish
desired goals. Finally a perfect definition is -
"Motivation may be defined as the process of stimulating people to action
desired goals. Motivation refers to the way in which urges, drives, desires, aspira
tions or explain the behaviour of human beings".
3- miHkksDrk ds nkf;Roksa dk o.kZu djsaA
Explain the recponsibilities of Consumer.
mÙkj miHkksDrk ds fuEufyf[kr mÙkjnkf;Ro gSA
d- tYnckth esa Ø; u djsa & miHkksDrk dk igyk nkf;Ro gS fd mUgsa dHkh Hkh tYnhckth esa Ø;
ugha djuk pkfg,A
[k- foosdghu cudj Ø; u djsa & miHkksdrk dks pkfg, fd og [kjhnrs le; visu foosd dk
iwjk iz;ksx djsaA ,slh ugha fd foØsrk us tks dg fn;k og Bhd gSA
x- >wBs foKkiuksa ls cps & vf/kd fcØh ds mís'; ls foØsrk foKkiu esa oLrqvksa ds xq.kksa dks c<+k
p<+dj iznf'kZr djrs gSaA ,sls foKkiuksa ls izHkkfor u gksaA
?k- DokfyVh ls le>kSrk u djsa & miHkksDRkk dks pkfg, fd eky dh DokfyVh ls dHkh le>kSrk u
djsaA vFkkZr de ewY; ds ykyp esa vkdj ?kfV;k eky u [kjhnsaA
³- vkbZ0 ,l0 vkbZ0 rFkk ,xekdZ fpUfgr eky gh Ø; djsa & os oLrq gh [kjhnsa ftu ij vkbZ0
,l0 vkbZ0 vFkok ,xekxZ fy[kk gksA
 Following are the responsibility of a consumers.
a. Don't purchase in hurry - First responsibility of consume is that he/she should
not purchase goods or services in hurry.
b. Don't purchase with close eyes - Consumer should use of their reason while
buying things. They should not take the seller words as final truth.
c. Don't Compromise with quality - Consumer should never compromise on the
quality of the goods.
d. Beware of false advertisement - The seller exaggerate the quality of their goods
through the advertisement.
e. Always purchase I.S.I.E. & Agmark products.
4- foÙkh; fu;kstu D;k gS \ foÙkh; fu;kstu dks izHkkfor djus okys dkSu&dkSu ls rRo gSA
What is financial planning / Which elements does effect financial planning.
mÙkj foÙkh; fu;sktu dk vfHkizk; iw¡th laca/kh Hkkoh ;kstuk dh :ijs[kk igys ls gh fu/kkZfj.k djus ls gSA
ftlls laLFkk ds mís';ksa dh iwfrZ dh tk ldsA bl izdkj foÙkh; fu;kstu ,d ekufld izfØ;k gSA
foÙkh; fu;sktu foÙk dk;Z ls lacaf/kr gSA ftlesa QeZ dh foÙkh; uhfr;ska rFkk foÙkh; dk;Z fof/k;ksa ds
fo"k; esa igys ls gh fu;kstu fd;k tkrk gSA
foÙkh; fu;sktu dks izHkkfor djus okys rRo &
d- O;olk; dh izd`fr & dqN O;olk;ksa esa mRiknu o foØ; lkyksa Hkj gksrs jgrk gSA blds
foijhr dqN vU; O;olk; ekSleh izo`fr ds gksrs gSaA vr% iw¡th ds nh?kZdkyhu lk/kuksa dh ctk;
vYikdkyhu lk/kuksa dks vf/kd egRo nsuk pkfg,A
[k- tksf[ke dh ek=k & O;olk; dh vfu'fprrk o tksf[ke Hkh foÙkh; fu;kstu dks izHkkfor djrh gSA
x- ljdkjh uhfr o fu;a=.k & foÙkh; fu;kstu rS;kj djrs le; ljdkjh uhfr;ska] foÙk fu;a=.k
rFkk vf/kfu;eksa dks /;ku esa j[kuk pkfg,A
?k- yksp & foÙkh; fu;sktu esa yksp dk gksuk vko';d gSA
Financial planning is a process of determining financial needs source of finance &
optimum utilisation of funds organisation could be acheived. Financial planning is
the act of deciding in advance the quantum of capital requirements and its forms.
Elements affecting financial management -
a. Nature of Industry - It plays a decisive role in drafting of financial plan.
b. Amount of risk - The risks involved in business should also be discussed while
planning the sources of funds.
c. Flexibility - Falexibility & not the rigidity should be the main principle to be
followed in the financial programmers.
d. Government's policies & control - Inpreparing financial plan the promotor should
take into accoung the government policies financial controls & other mon
-etary & fiscal policies of the government.
5- Hkkjr tSls fodkl'khy ns'k esa m|eh dh D;k Hkwfedk gS \
What is the need/ role of an entrepreneur in a develping country like India ?
mÙkj m|eh dh Hkwfedk &
d- Lo jkstxkj iznk;d & m|ferk ft;ks vkSj thus nks dh uhfr ij pyrh gSA vkt fo'o dk
 izk;% gj ns'k csjktxkjh dh Hk;kudrk ls xqtj jgk gSA m|ferk bl vfHk'kki dks nwj djrh
gSA
[k- vkfFkZd 'kfDr dk fodsUnzhdj.k & vkt ;g m|ferk dh gh nsu gS fd vkfFkZd 'kfDr dh dqN
[kkl yksaxksa ds gkFk esa dsfUnzr u gksdj fodsfUnzr gksrh tk jgh gSA
x- u, mRiknksa o vkfo"dkjksa dks c<+kok & m|ferk ,d lrr izfØ;k gS ftlds varZxr lkglh
m|ksx esa ges'kk u,&u, vkfo"dkj dj cktkj dh ifjofrZr n'kk ds vuqlkj mRiknu djrk gSA
?k- ekuoh; lalk/ku dk mi;ksx & ekuo lalk/ku jk"Vª dh ,d vewY; /kjksgj gSA fdUrq bldk
lgh o iw.kZ mi;ksx ugha gqvk rks ;g ns'k o lekt ds fy, cks> gksrk gSA
³- rhoz vkfFkZd fodkl & rhoz vkS|ksfxd fodkl ds fy, m|ferk dh egRoiw.kZ Hkwfedk gSA
Role of entrepreneur in Developing country like India :-
a. Innovation - It is a process of changing, experiment transforming the busi
ness. It si a key aspect of entrepreneurial activity.
b. Job Creation - New organisations have been creating jobs at a fact pace. They
create capital & resources as well which are the basis of job creation.
c. Dealing with uncertainity - An entrepreneur always makes rational decisions
under changing market conditions.
d. Creating tomorrow - He has to create tomorrow making the business of
tommorow can't be a flash of genius. It requires systmatic analysis.
e. Capital formation - It is in many ways the history of great wealth & capital
formation which remit in development of the nations.
MODEL QUESTION 2017
O;kolkf;d v/;;u
BUSINESS STUDIES

SET-2

By :-
Dr. Rupa Pandey
Patna High School
 OBJECTIVE TYPE QUESTIONS
Hkkx v ¼I½
cgq fodYidh; iz'u 40 x 1 = 40
1- izca/k dk lkj gS&
d- leUo; [k- laxBu x- LVkfQax ?k- fu;a=.k
The essence of management is -
a. Co-ordination b. Organisation c. Staffing d. Controlling
2- leUo; gSA
d- ,sfPNd [k- vko';d x- vuko';d ?k- le; dh cckZnh
Co-ordination is
a. Voluntary b. Necessary c. Unnecessary d. Wastage of time
3- izca/k gSA
d- dyk [k- foKku x- dyk o foKku nksuksa ?k- buesa ls dksbZ ugha
Management is
a. Art b. Science c. Art & Science both d. None of them
4- oSKkfud izca/k ds tud FksA
d- fxyczsFk [k- Vsyj x- jkWcVZlu ?k- okVlu
The father of scientific management was
a. Gilbreth b. Taylor c. Robertson d. Watson
5- oSKkfud izca/k esa mRiknu gksrk gSA
d- vf/kdre [k- U;wure x- lkekU; ?k- vkSlr
Product in scientitic management does
6- ctV ---------------- izdkj ds gksrs gSA
d- 2 [k-3 x- 4 ?k- 20
Budgets are of --------- types
a. 2 b. 3 c. 4 d. 20
7- fu;a=.k lEcaf/kr gSA
d- ifj.kke [k- dk;Z x- iz;kl ?k- fdlh ls ugha
Control is an activity
a. Results b. Functions c. Efforts d. None of these
8- fu;a=.k fØ;k gSA
d- egaxh [k- lLrh x- vukfFkZd ?k- bues ls dksbZ ugha
Control is an activity
a-. costly b. cheap c. uneconomic d. None of these
9 LdU/k foif.k fgr dh lqj{kk djrh gSA
d- funs'kd [k- dEiuh x- ljdkj ?k- fdlh dk ugha
Stock Exchange protects the interest of
a. investor b. company c. Government d. None of these
10- oS/kkfud :i ls lsch dh LFkkiuk gqbZ FkhA
d- 1988 [k- 1990 x- 1992 ?k- 1994
Legally SEBI was established in
a. 1988 b. 1990 c. 1992 d. 1994
11- iw¡th cktkj O;ogkj djrk gSA
d- vYidkyhu [k- e/;dkyhu x- nh?kZdkyhu ?k- bues ls dksbZ ugha
Capital markert deals in
a. short term tunds b. medium term tunds c. long term tunds d. None of these
12- deZpkfj;ksa dk izf'k{k.k gSA
d- vko';d [k- vuko';d x- vfuok;Z ?k- /ku dh cckZnh
Employees training is
a. Neccessary b. Unnecessary c. compulsory d. Wastage of money
13- izf'k{k.k dh fof/k;k¡ gSA
d- dk;Z cnyh [k- dk;Z ij izf'k{k.k x- izf'k{k.k ?k- ;s lHkh
Method of training are
a. Job rotation training b. On job training
c. Apprenticeship training d. All of these
14- funsZ'ku ds izeq[k rRo gSA
d- 2 [k- 3 x- 4 ?k- 6
Main elements of direction are
a. 2 b. 3 c. 4 d. 6
15- ekuo lalk/ku izca/k esa lfEefyr gSA
d- HkrhZ [k- p;u x- izf'k{k.k ?k- ;s lHkh
Human resource management includes
a. Recruitment b. selection c. training d. selection
16 funsZ'k gSA
d- vfuok;Z [k- vko';d x- vuko';d ?k- le; dh cckZnh
Direction is
a. compulsory b. Necessary c. unnecessary d. wastege of time
17 fu;a=.k izca/k dk ----------------- dk;Z gSA
d- izFke [k- vfUre x- r`rh; ?k- f}rh;
control is the ---------------- function of the managtement is
a. first b. last c. third d. second
18 foi.ku vo/kkj.kk gSA
d- mRiknksUeq[kh [k- foØ;ksUeq[kh x- xzkgdksUeq[kh ?k- ;s rhuksa
Markting concept is
a. production oriented b. sales- oriented c. customer- oriented d. All of these
19- yscfyax gSA
d- vfuok;Z [k- vko';d x- ,sfPNd ?k- /ku dh cckZnh
Labelling is
a. compulsory b. necessary c. voluntary d. wastage of money
20- foi.k dk ykHk gSA
d- miHkksDrk dks [k- O;olkf;;ksa dks x- fuekZrk dks ?k- LkHkh dks
The advantage of markating is to
a. consumer b. businessman c. manufactures d. All of these
21 *pkyw lairh dk ;ksx gh O;olk; dh ----------------- gSA*-
d- LFkk;h iw¡th [k- dk;Z'khy iw¡th x- dqy iw¡th ?k- 'kq) iw¡th
The sum of the current assets is the ---------- of a business
a. Fixed capital b. Working capital c. Total capital d. Net captial
22 cSadks ls vf/kfod"kZ dh lqfo/kk miyCn gksrh gSA
d- cpr [kkrks ij [k- pkyw [kkrks ij x- fe;knh tek [kkrksa ij ?k- buesa ls lHkh
Bank Overdraft facilites are available on
a. Savings Bank A/c b. Current A/c c. Term deposits A/c d. All of these
23- Hkkjr esa Lda/k foif.k;ksa dk Hkfo";------------------ gSA
d- mTtoy [k- va/ksjs esa x- lkekU; ?k- dksbZ Hkfo"; ugha
The future of stock exchange in India is -------
a. bright b. In dark c. ordinary d. None future
24 Hkkjr esa lcls igys Lda/k foif.k dh LFkkiuk gqbZ FkhA
d- 1857 esa [k- 1887 esa x-1877 esa ?k- 1987 esa
The first stock exchange in India was established in
a. 1857 b. 1887 c. 1877 d. 1987
25- izca/k ,d is'kk gSA
d- ttZ - vkj- VSjh [k- vesfjdu izca/k ,lksfl,'ku
x- gsujh Q;ksy ?k- ykWjsUl , ,Iiys
"Management is a profession". This statement is of -
a. George R. Terry b. American Management Association
c. Henary Tayol d. Lawrence A. Appley
26- ekufld dk;Z ls ----------------- gSA
d- mRiknu [k- izca/k x- foi.ku ?k- buesa ls dksbZ ugha
Mental work is ...........
a. Production b. Management c. Marketing d. none of these
27- oS/kkfud izca/k dc izkjEHk gqvkA
d- 1913 [k- 1832 x- 1903 ?k- 1920
When was scientific management introduced
a. 1913 b. 1832 c. 1903 d. 1920
28- fu;kstu gS
d- y{; vfHkeq[kh [k- mís'; vfHkeq[kh x- ekufld izfØ;k ?k- ;s lHkh
Planning is
a. Goal-oriented b. Objective oriented c. Mental process d. All of these
29- ubZ vkfFkZd uhfr ds izeq[k vax gSA
d- mnkjhdj.k [k- oS'ohdj.k x- futhdj.k ?k- ;s lHkh
 Main components of new economic policy are
a. liberalisation b. Globalisation c. Privatisation d. All of these
30- O;olk; ds vkfFkZd okrkoj.k dks --------------- izHkkfor djrh gSA
d- vkfFkZd iz.kkyh [k- mnkjhdj.k x- oS'ohdj.k ?k- futhdj.k
Economic environment of business is influenced by -
a. Economic System b. Globalisation c. Liberalisation d. Privatisation
31- laxBu izfØ;k ds dne gSA
d- 2 [k- 4 x- 6 ?k- 8
The steps of organisation process are
a. 2 b. 4 c. 6 d. 8
32- vf/kdkj dk gLrkarj.k ugha fd;k tk ldrk gSA
d- nSfud dk;Z [k- xksiuh; dk;Z x- lk/kkj.k dk;Z ?k- ljy dk;Z
Authority can not be delegated of -
a. Routine Work b. Secret Work c. Ordinary Work d. Easy Work
33- Hkkjr esa m|ferk fodkl dk;ZØe gSA
d- vko';d [k- vuko';d x- le; dh cckZnh ?k- /ku dh cckZnh
In India entrepreneurial development programme is
a. Necessary b. Unnecessary c. Wastage of tim d. Wastage of money
34- ftyk eap fooknksa dk fuiVkjk dj ldrk gSA
d- # 5 yk[k rd [k- # 10 yk[k rd x- # 15 yk[k rd ?k- # 20 yk[k rd
District Forum can settle disputes
a. Upto Rs. 5 lakh b. Upto Rs. 10 lakh c. Upto Rs. 15 lakh d. Upto Rs. 20 lakh
35- miHkksDrk fooknksa ds fuiVkjs dh voLFkk ra= gSA
There are ........... machinery for settlement of consumer dispute
d- 3 [k- 5 x- 10 ?k- 2
36- m|ferk usr`Ro iznku ugha djrhA
d- lk>snkjh QeZ [k- u, fuxe foHkkxtu
x- uohu vuqnku m|e ?k- mijksDr esa ls dksbZ ugha
Entrepreneurship fails to lead
a. Partnership Firm b. New Corporate division
c. New Subsidiary Venture d. None of these
37- m|fe;ksa dks foÙkh; lgk;rk iznku djrh gSA
............... give financial assistance to entrepreneur
a. ICICI b. SBI c. Indian Bank d. IMF
38- m|ferk mRiUu djus dk ,d iz;kl gSA
d- tksf[ke [k- ykHk x- ukSdjh ?k- O;olk;
Enterprenueship is an effort to create
a. Risk b. Profit c. Jobs d. Business
39- ,d m|eh dgk tkrk gSA
d- vkfFkZd fodkl dk izorZd [k- vkfFkZd fodkl dk izsjd
 x- miZ;qDr nksuksa gh ?k- miZ;qDr d rFkk [k esa ls dksbZ ugha
An enterepeneur is said to be
a. who does financial development b. Motivator of economic development
c. Both the above d. None of a & b
40- Hkkjrh; fofu;ksx dsUnz dh LFkkiuk dh xbZ FkhA
d- Hkkjr ljdkj [k- e/; izns'k ljdkj x- egkjk"Vª ljdkj ?k- xqtjkr ljdkj
Indian Investment centre was established by
a. Govt. of India b. govt. of M.P. c. Maharastra govt. d. Gujrat govt.
 Answer
1. a 2. b 3. c 4. b 5. a 6. c
7. a 8. a 9. a 10. c 11. c 12. a
13. d 14. c 15. d 16. a 17. b 18. d
19. b 20. d 21. a 22. b 23. a 24. c
25. b 26. a 27. a 28. d 29. d 30. a
31. c 32. b 33. a 34. d 35. a 36. a
37. a 38. d 39. c 40. b
 y?kq mÙkjh; iz'u
10 x 3 = 30
1- izf'k{k.k o fodkl esa D;k varj gS \
2- foÙkh; fu;kstu dk 3 egRo crk,¡A
3- m|eh o m|e 'kCn dk vFkZ Li"V djsaA
4- oSKkfud izca/k dh ifjHkk"kk nsaA
5- laxBu dh ifjHkk"kk nsaA
6- varj.k ds rRoksa dk o.kZu djsaA
7- lqij cktkj dks ifjHkkf"kr djsaA
8- daiuh dks d`f=e O;fDr D;ksa dgk tkrk gS \
9- fu;kstu dk vFkZ o ifjHkk"kk nsaA
10- miHkksDrk laj{j.k ls D;k vk'k; gS \

nh?kZ mÙkjh; iz'u

05 x 6 = 30
1- izca/k ls D;k le>rs gS \ bldh fo'ks"krkvksa dk o.kZu djsaA
2- ^^usr`Ro izca/k ds funsZ'ku dk;Z dk ,d vko';d rRo gSA** ,sls 3 dkj.kksa dk mYys[k djsaA
3- iw¡th <k¡ps ls D;k vfHkizk; gS \ ,d daiuh ds iw¡th <kaps dks fu/kkZfjr djus okys ?kVdksa dk o.kZu
dhft,A
4- iw¡th cktkj o eqnzk cktkj esa varZHksn dhft,A
5- laizs"k.k D;k gS \ laizs'k.k izca/k dk ,d egRoiw.kZ dk;Z fdl izdkj gS \
 [k.M & II
Short Answer Type Questions
1- izf'k{k.k o fodkl esa D;k varj gS \
What is different between training and development ?
mÙkj izf'k{k.k
1- izf'k{k.k ls vk'k; ,slh fØ;k ls gS] ftlds }kjk fdlh dk;Z fo'ks"k dsk djus ds fy,
deZpkjh ds Kku ;ksX;rk ,oa dq'kyrk esa o`f) dh tkrh gSA
2- izf'k{k.k dk mís'; deZpkfj;ksa dks fof'k"V dk;Z djus ds ;ksX; cukrk gSA
3- izf'k{k.k dk lEca/k eq[;r% orZeku ls gksrk gSA
4- izf'k{k.k ,d fuf'pr vof/k ds fy, fn;k tkrk gSA
fodkl
1 fodkl ,d fu;ksftr ,ao laxfBr izfØ;k gS ftlds }kjk deZpkfj;ksa dks izca/k ds
fofHkUu Lrj ij dk;Z djus ds fy, fodflr fd;k tkrk gSA
2 fodkl dk mís'; deZpkfj;ksa dh {kerk dk iw.kZ mi;ksx djukk gSA
3 fodkl dk lEca/k orZeku o Hkf";; nksuks ls gksrk gSA
4 fodkl ,d fujarj izfØ;k gSA
Training
1. Its objective is to prepare employee to perform better his current job which
he is goining to join.
2. It is a short term process
3. It is mainly designed for lower level workers at operational level.
4. Its emphasis is on the job to be performed
Development
1. Its objective is to improve overall capailities of an excutive in his present
position and to prepare him for handing greater responsibility in his future
position.
2. Its is long term process.
3. It is designed for middle level executive.
4. Its emphasis is on the person to be developed
2. forh; fu;kstu ds rhu egRo crk,¡A
Explain any 3 points of importance of financial planning ?
foÙkh; fu;kstu ds fuEufyf[kr egRo gSA
1- i;kZIr dks"k& O;olk; ds fy, i;kZIr forh; dks"k miYkC/k djuk forh; fu;kstu dk
ewyHkwr mís'; gSA
2- O;olk; dk fodkl ,oa foLrkj&O;olk; dh LFkkiuk ds ckn mlds fodkl vkSj foLrkj
gsrq foÙkh; fu;kstu dk egRo ns[kk tk ldrk gSA
3- Hkkoh fodkl&dq'ky ,oa lqn<` + lajpuk fdlh O;olk; ds Hkkoh fodkl ds fy, vko';d gSA
Following are the importance of financial planning
a. In Integral part of corporate planning, financial planning is an integral part of
the corporate planning of the business
 b. Overcoming the problem of excess or shortage of fund, financial planning
involves accurate forecast of present & future requirments of funds.
c. It helps in financial control.
3- ^^m|eh** o ^^m|e** 'kCn dk vFkZ Li"V djsaA
Clear the meaning of "Entrepreneur" & "Entrepreneurship"
m|eh & m|eh u, O;olk; dks vkjaHk djus laca/kh lHkh izdkj ds tksf[ke mBkus okyksa dks m|eh
dgrs gSaA
Enterpreneur - Entrepreneur is a person who bears all types of risks in establishing
new business
m|e & tks O;olk; fd;k tkrk gSA
Enterprise - The business which is to be done is known enterprise.
4- oSKkfud izca/k dh ifjHkk"kk nhft,A
Give the definition of scientific management
,Q MCY;w Vsyj ds vuqlkj ^^oSKkfud izca/k ;g tkuus dh dyk gS fd vki yksxksa ls ;FkkFkZ esa D;k
djkuk pkgrs gSa \ rFkk ;g ns[kuk pkgrs gS fd os mldks lqanj rFkk lLrs <ax ls djsaA**
YkkWjUl ,Π,Iiys ds vuqlkj ^^oSKkfud izca/k ;k fu;ksftr izca/k izfrfnu ds vaxwBs ds fu;e o rhj
ugha rks rqDdk gh lgh ds foijhr izca/k ds mÙkjnkf;Roksa ds fu"iknu dk psrukiw.kZ ,oa ekuoh
n`f"Vdks.k gSA**
According to F. W. Taylar
"Scientific management is the art of knowing exactly what you want men to
do & them seeing to it that they do it in the best and the cheapest way."
According to Lawrence A. Appley
"Scientific management refers to the use fo scientific method in decision
making to receive management problems rather than depending on rule of thumb
or trial & error methods."
5- laxBu dh ifjHkk"kk nsaA
Define Organisation
fofHkUu O;fDr;ksa] lewgkssa rFkk foHkkxks esa izHkkoiw.kZ lekdyu rFkk leUo; LFkkfir djus dh dyk
dks gh ^^laxBu** dgrs gSaA
d- thΠbZΠfeyoMZ ds vuqlkj ^^dk;Z vkSj dezpkjh leqnk; dk e/kqj lac/a k laxBu dgykrk gSA
[k- gSus us dgk gS ^^fdlh lkekU; mís'; ;k mís';ksa dh izkfIr ds fy, fof'k"V vaxksa dk
eS=hiw.kZ la;kstu gh laxBu dgykrk gSA
Organisation is an art of establishing effective co-operation between different
peoples, groups & departments.
According to J.E. Milwond.
"Organisation is the mutual co-operation between work & employees."
According to Haney
"Organisation is a harmonious adjustment of specialised parts or the accomplish
ment of some common purpose or purposes.
6- vUrj.k ds rRoksa dk o.kZu djsaA
Discuss the elements of delegation.
varj.k ls rkRi;Z mÙkjnkf;Ro rFkk vf/kdkj dks nwljksa ds lqiqnZ djus rFkk fu"iknku gsrq ftEesokjh
l`tu ls gSA varj.k rRo bl izdkj gSA
d- vf/kdkj & vf/kdkj ls rkRi;Z ,d O;fDr ds ml vf/kdkj ls gS] ftlds vk/kkj ij og
vius v/khuLFkksa dks fu;af=r djrk gSA
[k- mÙkjnkf;Ro & ,d v/khuLFk deZpkjh ds fy, fn, x, dk;Z dk Hkyh Hkkafr fu"iknu djuk
mldk vko';d mÙkjnkf;Ro gSA
x- tckcnsgh & fu%lansg vf/kdkj marj.k ,d deZpkjh dks vius mPpkf/kdkjh ds izfr dke
djus dh lkeF;Z nsrk gSA
Delegation refers to trasferring authority & responsibility to other creating
responsibility for accomplishment. Following are elements -
a. Authority - It refers to right of a person on the basis of which one control
one's subordinates.
b. Responsibility - It is obligation of a subordinate to properly perform the
assigned duty.
c. Accountability - It refers to answerability of subordinate to his superior.
7- lqij cktkj dks ifHkkf"kr djsaA
m ;g cM+s iSekus ij LFkkfir ,d ,Slh QqVdj laLFkk gS gks foHkkxh; HkaMkj dh rjg fofHkUu oLrq,¡
csprh gSA * ,d lqqanj cktkj cM+s iSekus ij [kqnjk O;kikj djus okyh O;olkf;d bdkbZ gS tks
eq[;r% [kk?k ,ao fdjku dh ensa fuEu ekftZr vihy] foLr`r izdkj ,ao oxZ ] Lo&lsok ,ao
O;kikfjd vihy ij vf/kd cy ds vk/kkj ij foØ; dk;Z djrh gSA bUgsa]*feyk &tqyk HkaMkj * Hkh
dgk tkrk gSA
Super Bazar is just like departmental store who sell different type of goods. It is retail
business on big size." A super market is a large setailing business unit selling
mainly good & groccery items on the basis of low margin appeal, wide variety&
assortments, self service & beavy emphasis on merchanclising appeal, It is also
called combination store.
8- dEiuh dk d`f=e O;fDr D;ksa dgk tkrk gSA
m daiuh dks d`f=e O;fDr dgk tkrk gSA ;g fo/kku }kjk fufeZr ,d O;fDr gSa tks vius
LdU/k/kkfj;ksa ls vyx rFkk fHkUu gksrk gSA vkSj dqN ekus esa ukxfjd gSS oS/kkfud Lohd`fr ls daiuh
dks viuk vfLrRo feykrk gSS vr% bls oS/kkfud O;fDr dgrs gSaA
It is created by law. W.A. wood" It is a person created by law ,separate.& distinct
from its stockholders & in a certain sense, is a citizen . It gets sey existence by
legal approval so can is called " legal person."
9- fu;kstu dk vFkZ o ifjHkk"kk crkb,A
m fu;kstu izca/k dk izeq[k o izkFkfed dk;Z gSAfu;kstu dk vFkZ Hkfo"; ds ckjs esa vuqeku yxkuk gSSA
fu;kstu esa bl ckr dk fu.kZ; djuk fd D;k djuk gS dgk¡ djuk gS] dc djuk gS] dSls djuk
gS vkSj fdl O;fDr ] }kjk fd;k tkuk ] 'kkfey fd;k tkrk gS tSls fd vkfFkZd us dgk * fu;kstu
 ewy :i ls dk;ksZ dk lqO;ofLFkr <+x ls djus dk;Z dks iwjk djus ls iwoZ ml ij euu djus rFkk
dk;ksZ dks vuqeku dh rqyuk esa oF;ksa ds vk/kkj ij djus dk izkFkfed :i esa ,d ekufld fpUru
A gSA* fu;kstu dh dqN ifjHkk"kk,¡ fuEufyf[kr gSA
fofy;e ,p U;weSu ds 'kCnksa esa
*lekU;r% Hkfo"; esa D;k djuk gS mls igys ls r; djuk gh fu;kstu dgykrk gSA*
State the meaning & definitioh of planning ?
A planning is the first & primary function of management. Planning is deciding what
to do in the future. planning refers to what to do, how to do what to do & by whom
to do. According to Wolliamm H. Newman, "Generally speaking, Planning is decid
ing in advance what is to be done."
10- miHkksDrk laj{k.k ls D;k vk'k; gSA
m miHkksDrk laj{k.k dk vk'k; gS ] mRikndksa vkSj O;kikfj;ksa }kjk miHkksDrk ds fo:) miHkksDrkvksa
dks vk'oklu nsuk] miHkkDrk ds fgrks ds fo:) dh ikus okyh O;kikfjd dk;Zokfg;ksa esa feykoV
fuEu xq.kork dh oLrqvkssa o lsokvksa dh vkiwfrZ] de rkSy vkSj eki] vf/kd dher olwyuk foKkiu
esa Hkzked nkos djuk vkfn 'kkfey gSA dkuwuh o vU; mik;ks }kjk ,slh dk;Zokfg;ksa dks jksduk vkSj
,sls O;ogkj esa fyIr mRikndksa vkSj O;kikfj;ksa ds fo#) dkjZokbZ djuk miHkksDrk laj{k.k dk ewy
rRo gSA
Consumer protection refers to protecting the consumer against anti consumer trade
practices by the produces or selles. In other words "Consumer protection means
that consumer's rights as to information quality, quantity, product protected.
[k.M III
nh?kZ mÙkjh; iz'u
1- izca/k ls vki D;k le>rs gSa \ bldh fo'ks"krkvksa dk o.kZu djsaA
mÙkj & fofHkUu fo}kuksa us izca/k 'kCn dh ifjHkk"kk fHkUu&fHkUu :iksa esa nh tkrh gSA ladqfpr vFkZ esa ^^izca/k nwljs
O;fDr;ksa ls dk;Z djkus dh ;qfDr gSA bl izdkj og O;fDr tks vU; O;fDr;ksa ls dk;Z djkus dh {kerk
j[krk gSA izca/kd dgykrk gS]** ijarq vkt ds ;qx esa izca/k dsoy vU; yksxksa ls dke ysus rd gh lhfer
ugha gS vfirq miØe esa dk;Zjr O;fDr;ksa ds lkFk feydj dk;Z djus O;kikj esa vfirq lHkh izdkj dh
fØ;kvksa esa] tgk¡ ekuoh; Je dk iz;ksx gksrk gS] fd;k tkrk gSA**
m|ksx o O;olk; LFkkfir djus ds ckn izorZdksa ds lkeus lcls egRoiw.kZ leL;k mlds izc/a k
dh vkrh gS jkWfoUlu fy[krs gSa ^^dksbZ O;olk; Lo;a ugha py ldrk] pkgs og laosx dh fLFkfr esa D;ksa
u gks] izca/k O;olk; laxBu :ih 'kjhj dk efLr"d gSA ekuo] e'khu] eky] eqnzk] cktkj rFkk izca/k
O;kolkf;d laxBu ds 6 izeq[k vax gSA
d- izca/k ,dleUo;dkjh 'kfDr gS & ;g 'kfDr;ksa ds dk;ksZ esa lkeatl; LFkkfir djus] fofHkUu
oxksZ ds fgrksa lefUor djus ,oa laLFkk ds mís';ksa o miyC/k lalk/kuksa ds e/; ,dhdj.k djus
dh izfØ;k gSA
[k- izca/k ,d l`tu'khy dk;Z gS & izca/k lekt esa fofu;ksx] vk;] jkstxkj o u, O;olk;ksa esa o`f)
djds /ku lEink dk fuekZ.k djrk gSA blds }kjk gh ns'k esa dk;Z dkS'ky] l`tukRed fopkjksa]
lkgfld izo`fr;ksa o O;olkf;d vfHk:fp;ksa dks izksRlkgu feyrk gSA
x- izca/k ,d O;ogkj gS & izca/k dks O;ogkj ds :i esa Li"V djrs gq, Mwdj us fy[kk gS ^^izca/k
 ,d O;ogkj gSA bldk lkj rRo tkuus esa ugha oju~ djus esa gSA bldh ,dek= vf/kdkj lÙkk
fu"iknu gSA**
?k- izca/k dh vko';drk lHkh Lrjksa ij gksrh gS & laxBu mPp Lrjh; gks ;k e/; Lrjh; ;k fuEu
Lrjh;] izca/k laxBu ds lHkh Lrjksa ij ykxw gSA
³- izca/k mís'; fu/kkZfjr djrk gS & izca/k mís';ksa dks izkIr djus dk ,d lk/ku gS] lk/; ughaA
bldk míss; lkekxzh] Je] e'khu] Hkwfe] lekt o ljdkj dks vius fgr esa vf/kd ls vf/kd
mi;ksx djds i;kZIr mRiknu djuk vkSj mRikfnr eky dh fcØh }kjk vf/kdkfjd ykHk izkIr
djuk gSA
p- izca/k ,d is'kk gS & O;olk; dh tfVyrkvksa ds dkj.k fdlh Hkh O;olkf;d laLFkk dk
izca/k dsoy lkekU; Kku ds vk/kkj ij ugha fd;k tk ldrkA blds fy, izca/k 'kkL= dk vPNk
Kkrk gksuk pkfg,A
What do you mean by Management ? Explain its features.
Ans. Management is the art & science of planning, Co-ordination, motivating & controlling
the efforts of others planning, organising, directing & Co-ordinating. According to
Peterson "Management may be defined as a technique by means of which the purpose
& objective of a particular human group are determined, classified & effectuated."
"Management is simply the process of decison making & control over the action of
human beings for the express purpose of attaining predeterimined goals."
Characlenistics of management
1. Achieving organisational objectives- Management is always almed at achieving cer
tain specified objectives has no justffication to exists without objective
2- Distinct activity- management is a distinct or seperate branch of knowledge activity
which consists of management, which are applied by manager.
3. Group efforts- Management is concerned with groupefferts because it creats
effective co-operation among people working together in a group.
4. Management is intangible- Management functions can't be physically seen but its
presense can be more easy to fell the presense of mismanagement as it leads
to confisions in the organisation.
.5. Infleuences behaviour- Managers don't perform all the work themselves rathes they
guide people how tro achieved effectivly & effecienty
6 Continous process- each of management is never ending process.
7. Co-ordinating force- Each employees has its own values & aspirations in a company
programme.
8. Management is universal.
2- usr`Ro izca/k ds funsZ'k dk;Z dk ,d vko';d rRo gSA ,sls 3 dkj.kksa dk mYys[k djsa tks ;g Li"V
djsa fd ;g D;ksa vko';d gSA
m izca/k ds {ks= esa usr`Ro dh cM+h egRoiw.kZ Hkwfedk gSA dksbZ Hkh laxBu pkgs og fdruk Hkh lqlfTtr
D;ksa u gks] usr`Ro dh vkt rd izfrLFkkfir ughs dj ldkA dq'ky usr`Ro us gh fo'o ds bfrgkl dh
gh jpuk dh gSA bfrgkl lk{kh gS fd foUlVu pfpZy] usiksfy;u cksukikVZ tkWtZ okf'kaxVu vkSj
 Hkkjr ds egkRek xk¡/kh usrkvksa us vius dq'ky usr`Ro ds }kjk turk dk ekxZnZu fd;kA
ihVj ,d MwQj ds vuqlkj * vf/kdks'k O;olkf;d izfr"Bkuksa ds vlQy gksus dk izeq[k dkj.k
vdq'ky usr`Ro gh gSaA tkWu oh Xyksoj ds vuqlkj * vf/kdksl O;olkf;d izfr"Bkuksa ds vlQy gksus
esa vdq'ky usr`Ro ftruk mrjnk;h gS mruk dksbZ vU; dkj.k mrjnk;h ugha gSA bl dkj.k Li"V
fd izca/k ds {ks= esa usr`Ro dh efgek vijEikj gSA
fuEu dkj.kks ls ;g Li"V gSA
1- vfHkizsj.kk dk L=ksr & usr`Ro vfHkiszj.kk dk lzksr gSA bldh tM+s ekuoh; lEca/kks ls tqM+h gqbZ vkSj
ekuoh; lEca/kks dk fodkl dq'ky usr`Ro ds }kjk gksrk gSA usr`Ro ,d ,slk xq.k gS tks O;fDr;ksa ds
lewg ds mís';ksa ,sao izz;Ruksa dks ,drk iznku djrk gSA
2- lg;ksx izkIr djus dh vk/kkj'khyk& usr`Ro fofHkUu O;fDr;ksa ds e/; lg;ksx dh vk/kkj'khyk gSA
blds vHkko esa deZpkfj;ksa esa }s"k dh Hkkouk tkxzr gksrh gSA
3- lkewfgd fØ;kvksa dk funsZ'ku& lkewfgd fØ;kvksa dk lapkyu djus gsrq dq'ky usr`Ro dh vko';drk
iM+rh gS ftlds vHkko esa lewg O;ofLFkr ugha jg ldrk A
Q Leader is an essential elements of directing "state any three reasons of why it is
essential"
A. Leadership is concidesed as the most important elements of the directing functions
of management It supports all other managerial functions by assisting in the formuilation
& execution of plans.
Importance of Leadership
1. Secaree co-operation of member of organisation managers are sucessful only when
the secure willing co-operation of their supordinated. As leaders, managers porsuade.
employees to work enthusiastically and with confidence The leader manager intiates
action, brings about charges. when necessary , convinces the subordinae about
the specified goals & persuades employees to work dilegently & achieve goals.
2. Helpe in gukding & inspiring employes.- A leader by exercising his leadership
create & urges in the employees for higher performance & helps in the attainment of
organisational goals. Leadership is an important factor which governs the sucess of
an organisation . Its importance arises from the fact that leadership directs the poten
-tial abilities of employess towards the accomplish ment of goal.
3. Enhance group cohesion- cohesive work groups are featured by mutual trust, licking
friendliness and, co-operation. Leadership aligns people at work place by creating
team spirit. Leadership encourages subordinates to personal goal.
3- iw¡th <kps D;k vfHkizk; gS \ ,d daiuh ds iw¡th <+kaps dks fu/kkZfjr djus okys ?kVdksa dk o.kZu djsaA
m iw¡th <+akps dks iw¡th lajpuk Hkh dgrs gSaA bldk vFkZ iw¡th ds nh?kZdkyhu lk/kuks ds ikjLifjd vuqikr
q ls gSA iw¡th <kapk ,d O;kid 'kCn gS ftlls leLr nh?kZdkyhu dks"kksa va'k iw¡th ]_.k i= rFkk
nh?kZdkyhu _.kks rFkk lafprks dks lfEefyr fd;k tkrk gSAiw¡th <kaps dks fu/kkZfjr djrs le; daiuh
ds izorZdks dks bl ckr dk vuqikr D;k gksxkA vkj- ,p- csfly ds vuqlkj& * iw¡th <k¡pk dk cgq/kk
iz;ksx ,d O;olkf;d miØe esa fofu;ksftr dksa"kksa ds nh?kZdkyhu lzksarks dks bafxr djys ds fy, fd;k
tkrk gSA* iw¡th <kaps dks izHkkfor djus okys dkjd fuEufyf[kr gS&
d- jksdM+ izokg fLFkr& iw¡th <kaps dks p;u djrs le; Hkkoh jksdM+ fLFkr dk /;ku j[kuk pkfg,A jksdM+
fLFkr cgqr lqn`< gksus ij _.k iw¡th dk mi;ksx djuk pkfg,A D;ksa fd _.k iw¡th ij C;kt rFkk
ewy jkf'k dh okilh ds fy, cgqr vf/kd jksdM+ dh vko';drk gksrh gSA
[k- C;kt vkoj.k vuqikr& bldh lgk;rk ls ;g Kkr fd;k tkrk gS fd C;kt ds Hkqxrku ds fy,
izkIr jkf'k vFkkZr b0 ch0 vkb0 Vh0 C;kt dh jkf'k ds fdrus xq.kk gSA ;g vuqikr ftruk vf/kd
gksxk daiuh dh _.k iw¡th ds iz;ksx djys dh {kerk mruh gh vf/kd gksxh bl vuqikr dh x.kuk
fuEu izdkj ls dh tk ldrh gSA
x- _.k Hkqxrku vkoj.k vuqikr& ;g vuqikr C;kt Hkqxrku vuqikr dh deh dks nwj djrk gSAblls
daiuh dh jksdM+ fLFkrh Li"V gks tkrh gSA bldh x.kuk gksrh gSA
;g Hkqxrku ftruk vf/kd gksxk] daiuh dh _.k Hkqxrku {kerk vf/kd gksrh gSA
Q. What is capital structure. describe the factors that determine the capital structure of
a company structure refers to the composition or make up of long term soures of
funds such as (i) equity shareis capital (ii) Borrowed capital- All of these types of
finance have to be issused and The proportionate amount that make up the
capitalisation is known as capital structure or financial structure.
According to R.H wessel- " The term capital structure is frequently used to indicate
the long term souress of funds employed in a business enterprise."
factor determining Capital Structure
1. Financial leverage- The use of debt & preference have capital which have a fixed
rate of dividend Interest the tact that it is the ownes's equity that is used as a basis to
debt. To examine the impact of leverage on EPS, EBIT, analysis sshluld be consid
ered. EBIT-EPS analysis shows the impact of various on EPS at various levels of
EBET
2. Interest coverage Ratio- with help of this ratio, an effart is being made to find out
how many proportions to this ratio
ICR= EBIT
Interest
3. Debt service coverage Ratio- It removes the weakness of interest coverage ratio.
It shows the cath flow position of the company.
4. Return on investrment - The greater return on invertment of a company increase its
capacity to utlises mor debt capital
ROT=EBIT
Interest
4- iw¡th cktkj rFkk eqnzk cktkj esa varHksn dhft,A
iw¡th cktkj
iw¡th cktkj ds varZxr mu lHkh laLFkkvks ] laxBuks ,ao izi=ksa dks 'kkfey fd;k tkrk gS tks
nh?kkZdkyhu dksiksa esa O;ogkj gksrk gSA
iw¡th cktkj esa ,d o"kZ ls vf/kd dh vof/k ds dks"kksa essa O;ogkj fd;k tkrk gSA
iw¡th cktkj ds izeq[k vax gS& lerk va'k] iwokZf/kdkjh vs'k] _.k i= czk.M vkfnA
 iw¡sth cktkj LFkk;h o nh?kkZdkyhu forh; vko';drkvks dh iwfrZ djrk gSA tSls miØe dh
LFkkiuk foLrkj vkfnA
iw¡sth cktkj esa de rjyrk ikbZ tkrh gSA bles izk;% yach vof/k ds fy, fofu;ksx djuk vPNk
ekuk tkrk gSA iw¡th cktkj ij lsch dk fu;a=.k gksrk gSA
eqnzk cktkj
eqnzk cktkj esa mu lHkh laxBuks izi=ks o O;oLFkkvksa dks 'kkfey fd;k tkrk gS tks vYidkyhu
dk"kksa esa O;ogkj djrs gSA
eqnz cktkj esa ,d fnu ls ysdj ,d o"kZ rd dh vof/k ds dks"kksa esa O;ogkj gksrk gSA
eqnzk cktkj ds izeq[k vax gS& ;kpuk jkf'k] okf.kT; jkf'k] tek izek.k i= vkfn
eqnzk cktkj vYidkyhu ,ao dk;Z'khy iw¡th dh vko';drk dks iwjk djrk gSA
eqnzk cktkj esa vf/kd rjyrk ikbZ tkrh gS D;ksafd blds vf/kdka'k ii= fofue; lk/; nsrs gSA
bl ij R.B.I dk fu;a=.k jgrk gSA
Q Differential capital market & many market
A The major points of distinction between the capital market & money market are as
follows
Capital market - The period of maturity in capital market is more than one year
The components of capital markets are primary and secondary market
The capital market ,is controlled by SEBI
In capital market business is transacted at a formal place stock Exchange
Capital market takes move time in transactions
The capital deals with long term funds required by industry and Government
Capital market provides both the permanent and temporary warking capital
Money Market
The period of maturity ranges from one day to one year
The main components of money market are call money
market, treassury bill market & commercial bill market etc.
The money market is controlled by RBI
In money market business is conducted with or without the help of brokers.
Money market takes very little time in transactions
In money market, There is no need for brokers.
Money market is concerned with short term funds used for financing current
business.
Money market provides funds only for the working capital
5- laizs"k.k ls D;k vfHkizk; gS* laisz"k.k izca/k dk ,d egRoiw.kZ dk;Z fdl izdkj gS le>k,¡A
m0 laizs"k.k ,d O;fDr ls nwljs O;fDr rd lans'k o le> dks igq¡pkus dh izfØ;k gSA* laisz"k.k 'kCnksa
i=ksa ;k lwpkukvksa ds }kjk fopkjksa ;k lEefr;ksa ds vknku iznku dk lexeu gSA
*laizs"k.k ,d lrr~ izfØ;k gS ftlesa nks ;k nks ls vf/kd O;fDr vius lans'kkas ] fopkjksa Hkkoukvksa
lfEefr;ksa rFkk rdksZ vkfn dk ikjLifjd fofue; djrs gSA
laizs"k.k vk/kqfud O;olk; o izca/k dh
 vk/kkj f'kyk rFkk thou 'kfDr gSA izHkkoh laisz"k.k dk egRo fuEukafdr ckrksa ls Li"V gks tkrk gSA
1- O;olk; dh lqO;ofLFkr& vk/kqfud ;qx esa izR;sd dk;Z dh fufnZ"V fof/k gksrh gSA bldk ikyu
djuk vko';d gSA vU;Fkk dk;Z lapkyd o O;oLFkk esa fnu& izzfrfnu ck/kk,¡ mifLFkr gksxh ]
laizs"k.k iz.kkyh ftruh lqxe gksxh] mruk gh O;olk; vf/kd lQy gksxkA
2- U;wure ykxr ij vf/kd mRiknu& izR;sd mRiknd o O;olk;h de ls de ykxr ij vf/kd
ls vf/kd mRiknu djuk pkgrk gsA blds fy, vko';d gS mRiknu rst fuijarj pyrk jgsa u
rkykcanh gks u Jfedksa dh rjQ ls gM+rkyA ,d lqanj laizs"k.k iz.kkyh izca/kdksa o Jfedksa ds e/;
fopkjksa ds vknku&iznku dk volj miyC/k djkrh gSA
3- 'kh?kz fu.kZ; o fØ;kUo;u ds fy, vko';d gSA
4- lqfu;ksftr laizs"k.k iz.kkyh }kjk gh fofHkUu foHkkxksa ds e/; izHkkoh laizs"k.k dk gksuk vko';d gSA
Q. What is communication ? Explain how communication is an important function of
management.
A. Communication is the process of transmission of message information & creation of
understanding between two parites. It involves sending a message to another, who
receives the message & responds to it.
"Communicaiton is the process of passing information & under standing from one
person to another."
a. Provide data necessary for decision making - Accurate decisons are possible
only when information is communicated promptly & effectivly to the person
concern.
b. Helps the process of motivation & morale It largly depends upon the effec
-tiveness of communication.
c. Gains commitment of employees to organisational objectives
d. Classified task responsibilities to get task accomplished by others.
e. Redressing employees grievances
f. Better industrial relation between labours & management - It results in better
industrial ralation.
g. Through effective communication, management can have better public
relation.
 I. COM XII

MODEL QUESTION 2017

O;kolkf;d v/;;u
BUSINESS STUDIES

SET - 3

By :-
Shivamshri
Rajkiya kanya Uchha Madhyamik Vidyalay
Shastri Nagar, Patna
 I.COM Class-XII
Bussines Studies/O;kolkf;d v/;;u
Hkkx & 1 (UNIT - 1)
oLrqfu"B iz'u (Objective Type Questions
cgq & fodYih; iz'u (Multiple choice Questions)
40 x 1 = 40
funsZ'k %& fuEufyf[kr esa lgh fodYi dk pquko djsa %&
( Instruction :- Choose the correct alternative from the following) :-
1- izca/k ,d
d- dyk gS [k- foKku gS x- fo"k; gS ?k- buesa ls lHkh
Management is
a. An Art b. A Science c. A Subject d. All of these
2- dw.V~t ,oa vks^Mksusy ds vuqlkj izca/k ds izeq[k dk;Z gS
According Koontz and O'Donnell the main functions of management are -
a. 2 b. 3 c. 4 d. 5
3- fuEu esa ls dkSu&lk izca/k dk mís'; ugha gS \
d- laxBu dk fodkl [k- YkkHk vftZr djuk
x- uhfr fu/kkZj.k djuk ?k- jkstxkj miyC/k djkuk
The following is not an objective of management
a. Growth of the organisation b. Earning profits
c. Policy making d. Providing employment
4- leUo; gS
d- izca/k dk lkj [k- izca/k dk mís';
x- izca/k dk dk;Z ?k- buesa ls dksbZ ugha
Co-ordination is
a. The essence of management b. An objective of management
c. Function of management d. None of these
5- izca/k ds fl)kUr ugha gS
d- O;kogkfjd [k- ykspiw.kZ x- lEiw.kZ ?k- lkoZHkkSfxd
Principles of management are not
a. Behavioural b. Flexible c. Absolute d. Universal
6- gsujh Qa;kWy Fkk ,d
d- mRiknu bathfu;j [k- [kuu bathfu;j x- lekt oSKkfud ?k- ys[kkdkj
Henri Fayol was a
a. Production Engineer b. Mining Engeneer c. Social Scientist d. Accountant
7- iz'kklfud izca/k ds izLrwrdÙkkZ Fks
d- Qs;ky [k- Vsyj x- VSjh ?k- buesa ls dksbZ ugha
The propunder of administrative management were
a. Fayol b. Taylor c. Terry d. None of these
8- fuEu esa ls dkSu&lk O;kolkf;d i;kZoj.k dk loZJs"B |ksrd gS \
d- igpku djuk [k- fu"ikn djuk
x- gks jgs ifjorZuksa dk lkeuk djuk ?k- ;s lHkh
Which of the following best indicates the importance of business environment ?
a. Indentification b. Improvement in performance
c. Coping with rapid charges d. All of these
9- mnkjhdj.k dk vFkZ gS
d- ljdkjh ck/;rk ,oa la'kks/ku esa deh [k- vFkZO;oLFkkvksa ds chp ,dkRedrk
x- ;kstukc) fofuos'k dh uhfr ?k- buesa ls dksbZ ugha
Liberalisation means
a. Reduced Govt. controls and restrictions b. Integration among economics
c. Policy of planned dis-investment d. None of these
10- O;olk; ds vkfFkZd okrkoj.k dks izHkkfor djrs gSa
d- vkfFkZd fodkl [k- vkfFkZd iz.kkyh x- vkfFkZd uhfr ?k- ;s lHkh
Business economic environment is influenced by
a. economic development b. economic system
c. economic policy d. all these
11- fu;kstu gksrk gS
d- nh?kZdkyhu [k- e/;dkyhu x- vYidkyhu ?k- lHkh vof/k;ksa ds fy,
Planning is
a. Long term b. Middle term c. Short term d. for all terms
12- fu;kstu gksrk gS
d- Hkfo"; ds fy, [k- orZeku ds fy, x- Hkwrdky ds fy, ?k- lHkh ds fy,
Planning is for
a. Future b. Present c. Past d. All
13- fu;kstu gS
d- vko';d [k- /ku dh cckZnh x- le; dh cckZnh ?k- vuko';d
Planning is
a. Necessary b. Wastage of money c. wastage of time d. Unnecessary
14- mRiknu js[kk ij vk/kkfjr lkewfgd fØ;k vax gS
d- vUrfjr laxBu dk [k- dk;kZRed laxBu dk
x- izHkkxh laxBu dk ?k- mijksDr lHkh
Grouping of activities on the basis of product lines is a part of
a. Delegated organisation b. Functional organisation
c. Divisional organisation d. Above all
15- vQokgsa dks c<+kok nsus okys laxBu Lo:i dks le>k tkrk gS
d- dsUnzhd`r laxBu [k- fodsUnzhd`r laxBu
x- vkSipkfjd laxBu ?k- vukSipkfjd laxBu
the form of organisation known for giving rise to rumours is called
 a. Centralised organisation b. Decentralised Organisation
c. Formal Organisation d. Informal Organisation
16- dk;Z djrs gq, vUr% fØ;k ls vpkud cuk lkekftd laca/k rU= dgykrk gSA
d- vkSipkfjd laxBu [k- vukSipkfjd laxBu
x- vUrj.k ?k- fodsUnzhdj.k
A network of social relationship that arise spontaneous due to interaction at work is
called.
a. Formal organisation b. Informal Organisation
c. Delegation d. Decetralisation
17- fu;qfDrdj.k ij O;; fd;k /ku
d- vko';d [k- fofu;kstu x- /ku dh cckZnh ?k- mijksDr lHkh
Money spent as staffing is
a. Necessary b. Investment c. Wastage of money d. Above all
18- ekuo lalk/ku izcU/k esa lfEefyr gS
d- izf'k{k.k [k- p;u x- HkrhZ ?k- ;s lHkh
Human resource management include
a. Training b. Selection c. Recruitment d. All of these
19- fu;qfDrdj.k gS
d- deZpkjh izca/k dk;Z [k- izca/k dk dk;Z
x- laxBu dk Hkkx ?k- mijksDr lHkh
Staffing is
a. Function of personnel management b. Function of management
c. Part of organisation d. Above all
20- fuEu esa ls dkSu&lk funsZ'ku dk rRo ugha gS \
d- i;Zos{k.k [k- lEizs"k.k x- gLrkUrj.k ?k- vfHkizsj.k
Which one of the following is not an element of derection ?
a. Supervision b. Communication c. Delegation d. Motivation
21- fuEu esa dkSu&lk foÙkh; izksRlkgu gS \
d- in&lqj{kk [k- inksUufr x- jgfr;k izksRlkgu ?k- deZpkjh Hkkxhnkjh
Which of the following is a financial incentive ?
a. Job Security b. Promotion c. Stoc Incentive d. Employee Participation
22- vaxwjhyrk gS
d- ik'ohZ; lEizs"k.k [k- vkSipkfjd lEizs"k.k
x- lEizs"k.k esa ck/kk ?k- vukSipkfjd lEizs"k.k
Grapevine is
a. Lateral Communication b. Formal Communication
c. Barrier to Communication d. Informal Communication
23- ctVh; fu;U=.k ds fy, rS;kjh vko';d gS
d- usVodZ vkjs[k [k- mÙkjnkf;Ro x- ctV ?k- izf'k{k.k le;&lkj.kh
Budgetary control requires the preparation of
 a. Network diagram b. Responsibility c. Budgets d. Traiting Schedule
24- fu;a=.k vko';d gS
d- y?kq miØe ds fy, x- cM+s vkdkj ds miØe ds fy,
[k- e/; Js.kh ds miØe ds fy, ?k- mi;qZDr lHkh ds fy,
Controlling is necessary
a. For small enterprise c. For large sized enterprise
b. For medium size enterprise d. For all the above
25- fu;U=.k izca/k dk igyw gS
d- ekufld [k- HkkSfrd x- O;kogkfjd ?k- lS)kfUrd
Controlling is the aspect of management
a. Mental b. Physical c. Practical d. Theoretical
26- foÙk dk lcls lLrk L=ksr gSA
d- _.ki= [k- lerk va'k iw¡th x- iwokZf/kdj va'k ?k- izfr/kfjr miktZu
The cheapest source of finance is
a. Debenture b. Equity share capital
c. Preference share d. Retaired earning
27- pkyw lEifÙk;k¡ os lEifÙk;k¡ gksrh gS tks jksdM+ esa ifjofrZr gksrh gS
d- N% eghus ds vUnj [k- ,d o"kZ ds vUnj
x- rhu eghus ds vanj ?k- mijksDr dksbZ ugha
Current assets are those assets which get converted into cash
a. Within six months b. Within one year
c. Within three months d. None of above
28- foÙkh; izca/k ds eq[; dk;Z gSA
d- foÙkh; fu;kstu [k- dks"kksa dk izkIr djuk
x- 'kq) ykHk dk vkcaVu ?k- buesa ls lHkh
Main functions of financial management
a. Financial planning b. Procurement of funds
c. Allocation of net profits d. all of these
29- jsiks gS
d- iqu[kZjhn le>kSrk [k- fjyk;Ul isVªksfy;e
x- jhM ,.M izkslsl ?k- mi;qZDr dqN Hkh ugha
REPO is
a. Repurchase agreement b. Reliance Petrolium
c. Read and Process d. None of the above
30- jktdks"k fcy ewyr% gksrs gSaA
d- vYidkfyd Q.M m/kkj ds izi= [k- nh?kZdkfyd Q.M m/kkj ds izi=
x- iw¡th cktkj dk ,d izi= ?k- mi;qZDr dqN Hkh ugha
Treasury Bill are basically
a. An instrument to borrow short term funds
 b. An instrument to borrow long term funds
c. An instrument of capital market
d. None of the above
31- Hkkjrh; jk"Vªh; 'ks;j cktkj dks LVkWd ,Dlpst
a ¼'ks;j cktkj½ ds :i esa ekU;rk fdl o"kZ esa feyh Fkh \
National Stock Exchange of India was recognized as stock exchange in the year ?
a. 1992 b. 1994 c. 1993 d. 1955
32- foi.ku O;; Hkkj gS
d- miHkksDrkvksa ij [k- m|ksx ij x- O;olkf;;ksa ij ?k- buesa ls lHkh ij
Marketing expediture is a burden
a. On Consumers b. On industry c. On businessmen d. All of these
33- foKkiu dk lcls eg¡xk lk/ku gSA
d- foKkiu [k- tu lEidZ x- O;fDrxr foØ; ?k- foØ; lao)Zu
Costliest means of advertising is
a. Advertising b. Public relations c. Personal selling d. Sale promotion
34- foi.ku izca/k vo/kkj.kk dk tUe LFkku gSA
d- baXyS.M [k- Ýkal x- tkiku ?k- vesfjdk
The birth place of marketing management is
a. England b. France c. Japan d. America
35- miHkksDrk laj{k.k vf/kfu;e ikfjr gqvk FkkA
Consumer Protection Act was passed
a. 1786 b. 1986 c. 1886 d. 1996
36- miHkksDrk fooknksa ds fuiVkjs dh voLFkk rU= gS
d- ,d Lrjh; [k- f}Lrjh; x- f=Lrjh; ?k- dksbZ ugha
The machinery for settlement of consumer disputes is
a. One tier b. Two tier c. Three tier d. None of these
37- miHkksDrk fookn fuokj.k ,tsUlht gSA
d- ftyk eap [k- jkT; vk;ksx x- jk"Vªh; vk;ksx ?k- buesa ls lHkh
Consumer dispute settlement agencies are
a. District Forum b. State Commission
c. Nation Commission d. All of these
38- m|eh
d- tUe ysrk gS [k- cuk;k tkrk gS
x- tUe ysrk gS ,oa cuk;k tkrk gS nksuks ?k- m;qZDr lHkh
An Entrepreneur is
a. Born b. Made c. Born and made both d. All the above
39- m|ferk fodkl dk;ZØe iznku djrk gS
d- Lojkstxkj [k- m|eh dkS'ky esa o`f)
x- f'k{k.k o izf'k{k.k ?k- mi;qZDr lHkh
Enterepreneurial development programme provides
 a. Self-employment b. Increase in skill of the entrepreneur
c. Education and Training d. All the above
40- Hkkjrh; m|ferk fodkl laLFkk fLFkr gSA
d- ubZ fnYyh esa [k- eqEcbZ esa x- psUubZ esa ?k- vgenkckn esa
Entrepreneurial Development Institute of India is situated
a. New Delhi b. Mumbai c. Chennai d. Ahmedabad
 mÙkjekyk (Answer)

1. d 2. d 3. c 4. a 5. c 6. b
7. a 8. d 9. a 10. d 11. d 12. a
13. a 14. c 15. d 16. b 17. b 18. d
19. d 20. c 21. b 22. d 23. c 24. d
25. c 26. d 27. b 28. d 29. a 30. a
31. a 32. a 33. c 34. d 35. b 36. c
37. d 38. c 39. d 40. d
 y?kq mÙkjh; iz'u
Short Answer Type Questions
10 x 3 = 30
1- leUo; dh ifjHkk"kk nhft, rFkk leUo; ds dksbZ nks y{k.kksa dks crkb,A
Give a definition of Co-ordination and state any two characteristics of Co-ordination
2- ^izca/k ds fl)kar* dk vFkZ fy[ksa rFkk blds dkbZ nks egRoksa dks crkb,A
Write the meaning of Principles of Management and state any two importance of its.
3- O;kolkf;d okrkoj.k dk vFkZ crkb;s rFkk blds fdUgha pkj ?kVdksa ds uke fy[ksaA
Explain the meaning of Business Environment and write name of any four factors of its.
4- fu;kstu D;k gS \ blds dksbZ rhu fo'ks"krk,¡ nhft,A
What is Planning ? Give any three fearures of its.
5- laxBu dh ifjHkk"kk nhft, rFkk blds ykHkksa dks fy[ksA
Give a definition of organising and write its advantages.
6- izf'k{k.k dk egRo fy[ksaA
Write the Importance of Training.
7- fu;qfDrdj.k ls D;k vk'k; gS \ blds rRoksa dks fy[ksaA
What do you mean by Staffing ? Write the components of staffing
8- izca/k esa i;Zos{k.k dk D;k egRo gS \
What are the importance of Supervision in Management ?
9- fu;U=.k dh izd`fr dks Li"V dhft,A
Explain the Nature of Control
10- foÙkh; fu;kstu dks izHkkfor djus okys dkSu&dkSu ls rRo gSa \
What are the various factors affecting Financial Planning ?

nh?kZ mÙkjh; iz'u

Long Answer Type Questions
05 x 6 = 30
1- m|ferk dks ifjHkkf"kr djsa ,oa bldh fo'ks"krkvksa dks crkb, A
Define Entrepreneurship and give characteristics of its
2- foÙkh; izca/k dh ifjHkk"kk nsa ,oa foÙkh; izca/kd dh Hkwfedk fy[ksaA
Define Financial Management and write role of Financial Management.
3- foi.ku ls D;k vk'k; gS \ foi.ku rFkk foØ; esa varj dhft,A
What is meant by Marketing ? Distinguish between Marketing and Selling.
4- miHkksDrk ds vf/kdkj o mÙkjnkf;Ro dks crkb,A
State the rights and responsibilities of Consumer.
5- fodsUnzhdj.k ds ykHk ,oa nks"kksa dks crkb,A
State advantages and disadvantage of Decentralisation.
 Hkkx & c
y?kq mÙkjh; iz'u
Short Answer Type Questions

1- leUo; dh ifjHkk"kk nhft, rFkk leUo; ds dksbZ nks y{k.kksa dks crkb,A
Give a definition of Co-ordination and state any two characteristics of Co-ordination
mÙkj ewus rFkk jsys ds vuqlkj]
^^fdlh lkekU; mís'; dh iwfrZ gsrq dh tkus oykh fofHkUu fØ;kvksa ds e/; ,drk cuk;s j[kus
ds mís'; ls lkewfgd iz;Ruksa esa lqO;oLFkk djus dks leUo; dgrs gSaA
leUo; ds nks y{k.k fuEufyf[kr gSa &
d- leUo; ,d lrr~ izfØ;k gSA
[k- ;g izca/k dk lkj gSA
According to Mooney & Reiley
"Co-Ordination is an orderly arrangemnt of group efforts to provide unity of
action in pursuit of a common purpose."
Following are the two characteristics of Co-ordination
a. Co-ordination is a continuous process
b. Co-ordination is the essence of management
2- ^izca/k ds fl)kar* dk vFkZ fy[ksa rFkk blds dkbZ nks egRoksa dks crkb,A
Write the meaning of Principles of Management and state any two importance of its.
mÙkj izca/k ds fl)kar dk vFkZ
izca/k ds fl)kUr os vk/kkjHkwr lR; gS tks izca/kdh; fØ;kvksa ds ifj.kkeksa dk iwokZuqeku yxkus
dh {kerk j[krs gSaA
izca/k ds fl)kUr ds nks egRo fuEufyf[kr gSa &
d- lgh n`f"Vdks.k ,oa dk;Z&iz.kkyh ds fodkl esa ;ksxnku
[k- tfVy leL;kvksa ds lek/kku esa ;ksxnkuA
Meaning of Principles of Management
Management principles are statement of fundamental truth which provide guide
lines for managerial decision-making and action.
Following are the two importance of Principles of Management
a. Helps to develop Proper Approach and Working
b. Helps in solving Complex Problems.
3- O;kolkf;d okrkoj.k dk vFkZ crkb;s rFkk blds fdUgha pkj ?kVdksa ds uke fy[ksaA
Explain the meaning of Business Environment and write name of any four factors of its.
mÙkj O;kolkf;d okrkoj.k i;kZoj.kh; ?kVdksa dk ;ksx gS tks fd O;olk; ds fy, okrkoj.k iznku djrk
gSA
O;kolkf;d okrkoj.k ds pkj rRo fuEufyf[kr gSA
d- vkfFkZd okrkoj.k
[k- lkekftd&lkaLd`frd okrkoj.k
x- jktuhfrd okrkoj.k
 ?k- izkS|ksfxdh ,oa rduhdh okrkoj.k
Business environment is the sum total of the environmental factors which provides
an atmosphere for business.
Following are the four factors of Business Environment
a. Economic Environment
b. Socio-Cultural Enviroment
c. Political Environment
d. Technological Environment
4- fu;kstu D;k gS \ blds dksbZ rhu fo'ks"krk,¡ nhft,A
What is Planning ? Give any three fearures of its.
mÙkj fu;kstu izca/k dk izkFkfed ,oa izeq[k dk;Z gSA bldk vFkZ Hkfo"; ds ckjs esa vuqeku yxkuk gSA
fu;sktu ds rhu fo'ks"krk,¡ fuEufyf[kr gSaA
d- fu;kstu ,d fujUrj ,oa yksp;qDr izfØ;k gSA
[k- ckSf)d ,oa ekufld izfØ;k gSA
x- fofHkUu oSdfYid fØ;kvksa esa ls loksZÙke dk p;u gSA
Planning is the primary and main functions of management. It is deciding what to do
in the future.
Following are the three features of Planning
a. Planning is a continuous and flexible process
b. It is Intellectual and Mental Process
c. It is selection of the best among alternative course of action.
5- laxBu dh ifjHkk"kk nhft, rFkk blds ykHkksa dks fy[ksA
Give a definition of organising and write its advantages.
mÙkj gSus ds vuqlkj]
^^fdlh lkekU; mís'; vFkok mís';ksa dh izkfIr ds fy, fof'k"V vaxksa dk eS=hiw.kZ la;kstu gh
laxBu dgykrk gSA**
laxBu ds ykHk fuEufyf[kr gSA
d- ;g Hkz"Vkpkj dks jksdrk gSA
[k- ;g miØe ds fodkl ,oa foLrkj esa lgk;d gSA
x- ;g izcU/kdksa ds fodkl ,oa izf'k{k.k esa lgk;d gSA
According to Honey,
"Organisation is a harmonious adjustment of specialised parts for the accom
-plishment of some common purpose or purposes."
Following are the advantages of Organising
a. It prevents corruption
b. It facilities the development and expansion of the enterprise.
c. It helps in development of Managers and Training Facilities.
6- izf'k{k.k dk egRo fy[ksaA
Write the Importance of Training.
mÙkj izf'k{k.k ds egRo fuEufy[kr gSa&
d- ;g mRiknu rFkk mRikndrk nksuksa esa o`f) djrk gSA
[k- ;g eukscy esa o`f) djrk gSA
x- ;g dk;Z dh Js"B fdLe gSA
?k- lk/kuksa dk lgh mi;ksx lh[krk gSA
Following are the main importance of Training
a. It increase in Production as well as in Productivity.
b. It increases in Moral.
c. It is better Quality of work.
d. It learns proper utilisation of Resources.
7- fu;qfDrdj.k ls D;k vk'k; gS \ blds rRoksa dks fy[ksaA
What do you mean by Staffing ? Write the components of staffing.
fu;qfDrdj.k dk vFkZ
bldk vfHkizk; inksa dks yksxksa ls Hkjuk vkSj mUgsa Hkjs jgus nsuk gSA
fu;qfDrdj.k ds rhu rRo gSA
d- HkrhZ
[k- p;u
x- izf'k{k.k
Meaning of Staffing
It refers to filling and keeping filled the posts with people
There are three components of staffing
a. Recruitment
b. Selection
c. Training
8- izca/k esa i;Zos{k.k dk D;k egRo gS \
What are the imortance of Supervision in Management ?
mÙkj izca/k esa i;Zos{k.k dk fuEukafdr egRo gSA
d- ;g deZpkfj;ksa rFkk izca/k ds chp dh dM+h gSA
[k- ;g vfHkizsj.kk dk L=ksr gSA
x- ;g vuq'kklu cukus esa ennxkj gSA
?k- ;g dk;Z dk mfpr c¡Vokjk lqfuf'pr djrk gSA
Following are the importance of Supervision in Management
a. It is link between workers and Management
b. It is source of Motivation
c. It is helpful in maintaing Discipline
d. It ensures proper allocation of work
9- fu;U=.k dh izd`fr dks Li"V dhft,A
Explain the Nature of Control
mÙkj fu;U=.k dh izd`fr fuEukafdr gSA
 d- fu;U=.k ,d lrr~ izfØ;k gSA
[k- ;g lHkh Lrjksa ij ykxw gksrk gSA
x- fu;U=.k lkdkjkRed ,oa udkjkRed nksuksa gksrk gSA
?k- ;g ,d vko';d izcU/kdh; dk;Z gSA
Following are the Nature of Control
a. Control is a continuous process
b. It is exercised at all level
c. Control is both Positive and Nagative
d. It is an essential Mangerial function.
10- foÙkh; fu;kstu dks izHkkfor djus okys dkSu&dkSu ls rRo gSa \
What are the various factors affecting Financial Planning ?
mÙkj foÙkh; fu;kstu dks izHkkfor djus okys rRo fuEukafdr gSaA
d- O;olk; dh izd`fr
[k- O;olk; dh fLFkfr ,oa vkdkj
x- tksf[ke dh ek=k
?k- iw¡th dh ykxr
³- O;olk; dh vk;
p- yksp'khyrk
N- ljdkjh fu;U=.k
t- iw¡th cktkj dh n'kk,¡A
Following are the various factors affecting Financial Planning
a. Nature of Business
b. Status and size of Business
c. Amount of Risk
d. Cost of Capital
e. Income of Business
f. Flexibility
g. Government Control
h. Capital Market Condition
 nh?kZ mÙkjh; iz'u
Long Answer Type Questions

1- m|ferk dks ifjHkkf"kr djsa ,oa bldh fo'ks"krkvksa dks crkb, A

Define Entrepreneurship and give characteristics of its
mÙkj m|ferk dh ifjHkk"kk
d- tkslsQ 'kqEihVj ds vuqlkj
^^m|ferk ,d uoizorZudkjh dk;Z gSA ;g LokfeRo dh vis{kk ,d usr`Ro dk;Z gSA**
[k- jkWcVZ ySEc ds vuqlkj
^^m|ferk lkekftd fu.kZ;u dk og Lo:i gS tks vkfFkZd uo&izorZdksa }kjk lEikfnr fd;k
tkrk gSA
x- fjpesu rFkk dksisu ds vuqlkj
^^m|ferk fdlh l`tukRed ckg~; vFkok [kqyh iz.kkyh dh vksj ladsr djrh gSA ;g uoizorZu]
tksf[ke ogu rFkk xfr'khy usr`Ro dk dk;Z gSA**
m|ferk dh fo'ks"krk,¡ fuEufyf[kr gS &
d- uoizorZudkjh dk;Z m|ferk gSA
[k- m|ferk tksf[ke ogu dk;Z gSA
x- ;g Kku vk/kkfjr O;ogkj gSA
?k- ;g l`rtukRed fØ;k gSA
³- m|ferk dsoy O;fDrxr y{k.k ugha cfYd lkewfgd vkpj.k gSA
p- izca/k m|ferk dk okgu gSA
Defination of Entrepreneurship
a. According to Joseph Schumpeter,
"Entrepreneurship is an innovative function. It is a leadership rather than an
ownership."
b. According to Robert Lamb,
"Entrepreneurhip is that form of social decision making performed by eco
-nomic innovators."
c. According to Richman and Koppan,
"Entrepreneurship implies more creative, external or open system orientation.
It involves innovation, risk bearing and relatively dynamic leadership."
Following are the Characteristics of Entrepreneurship
a. An innovative work is entrepreneurship
b. Entrepreneurshiop bears risk.
c. It is knowledge based practice.
d. It is a creative activity
e. Entrepreneurship is not only Personal Trait but a Group Behaviour
f. Management is the vehicle of Entrepreneurship.
2- foÙkh; izca/k dh ifjHkk"kk nsa ,oa foÙkh; izca/kd dh Hkwfedk fy[ksaA
Define Financial Management and write role of Financial Management.
mÙkj foÙkh; izca/k dh ifjHkk"kk
d- gkoMZ ,oa miVu ds vuqlkj]
^^foÙkh; izca/k ls vk'k; fu;kstu ,oa fu;U=.k dk;ksZ dks foÙk dk;Z ij ykxw djuk gSA**
[k- x/keSu ,oa MqXxy ds vuqlkj]
^^foÙkh; izca/k dk laca/k ,slh xfrfof/k;ksa ls gS tks O;olk; esa iz;qDr dks"kksa ds fu;kstu ,dek=
fu;U=.k ,oa iz'kklu ls tqM+s gq, gSaA**
x- fo;jeSu ,oa fLeFk ds vuqlkj]
^^foÙkh; izca/k iw¡th ds L=ksrksa dk fu/kkZj.k djus rFkk mlds vuqdwyre mi;ksx dk ekxZ <w<+us
okyh izfof/k gSA**
foÙkh; izcU/kd dh fuEufyf[kr Hkwfedk gS &
d- pkyw lEifÙk;ksa dk fu/kkZj.k djuk
[k- LFkk;h lEifÙk;ksa dk fu/kkZj.k djuk
x- nh?kZdkyhu o vYidkyhu foÙk ds vuqikr dk fu/kkZj.k djuk
?k- nh?kZdkyhu foÙk ds fofHkUu L=ksrksa ds vuqikr dk fu/kkZj.k
³- ykHk gkfu [kkrs ds fofHkUu enksa dk fu/kkZj.k djuk
Definition of Financial Management
a. According to Howard & Upten,
"Financial Management is the application of the planning and control function
to the finance function."
b. According to Guthmann & Dougall,
"Business finance is the activity concerned with the planning raising controlling
and administering the funds used in business."
c. According to Blerman & Smith,
"Financial Management is a technique of determining source of capital and
finding the way for its optimum utilisation."
Role of Financial Management
a. To do determination of current assets.
b. To do determiantion of fixed assets
c. To do determiantion of proportion of long term and short term finance
d. To do determination of proportion of various sources of long term finance
e. To do determination of various items of profit and loss accounts.
3- foi.ku ls D;k vk'k; gS \ foi.ku rFkk foØ; esa varj dhft,A
What is menat by Marketing ? Distinguish between Marketing and Selling.
mÙkj foi.ku esa Ø; rFkk foØ; nksuksa gh fØ;k,¡ lfEefyr gSA vFkkZr foi.ku esa os iz;Ru lfEefyr gSa tks
oLrqvksa ,oa lsokvksa ds LokfeRo gLrkUrj.k ,oa muds HkkSfrd forj.k esa lgk;rk iznku djrs gSaA
foi.ku rFkk foØ; esa vUrj
 Øe la[;k varj dk vk/kkj foi.ku foØ;
1 mís'; foi.ku dk mís'; xzkgdksa dks foØ; dk mís'; oLrqvksa vkSj lsokvksa
larqf"V iznku djds ykHk dk vf/kdre foØ; djuk gS
vftZr djus ls gSA
2 {ks= foi.ku dk {ks= O;kid gSA foØ; dk {ks= lhfer gSA
3 izkjEHk foi.ku dk izkjEHk oLrq fuekZ.k foØ; dk izkjEHk oLrqvksa ds
ls gks tkrk gSA mRiknu ds i'pkr~ gksrk gSA
4 vUr bldk vUr xzkgdksa dh larqf"V bldk vUr foØ; gks tkus ds
ds ckn gksrk gSA i'pkr~ gks tkrk gSA
5 vo/kkj.kk foi.ku vk/kqfud vo/kkj.kk gSA foØ; iqjkuh vo/kkj.kk gSA
Marketing comprises both buying and selling activities i.e. Markieting consits
of those efforts which affect transfers in the ownership of goods and services and
provide for their physical distribution.
Distinction between Marketing and Selling
Sl. No Basis Marketing Selling
1 Objective The main objective of marketing The main objective of selling
is earning optimum profit with is to maximise the profit and
customer satisfaction. sale.
2 Scope It has wider scope. It has narrow scope.
3 Start Marketing starts with manu- Selling starts after production
facturing of product. of product.
4 End Marketing ends with customer selling ends with sale.
satisfaction.
5 Concept Marketing is a modern concept. Selling is an old concept.

4- miHkksDrk ds vf/kdkj o mÙkjnkf;Ro dks crkb,A

State the rights and responsibilies of Consumer.
mÙkj miHkksDrk ds vf/kdkj fuEufyf[kr gS &
d- miHkksDrk dks lqj{kk dk vf/kdkj gSA
[k- miHkksDrk dks lwpuk izkIr djus dk vf/kdkj gSA
x- miHkksDrk dks miHkksDrk f'k{kk dk vf/kdkj gSA
?k- miHkksDrk dks p;u djus dk vf/kdkj gSA
miHkksDrk ds mÙkjnkf;Ro fuEufyf[kr gSaA
d- miHkksDrk Ø; esa tYnckth u djsA
[k- miHkksDrk jlhn o xkj.Vh@okjaVh dkMZ ysuk u HkwysaA
x- miHkksDrk xq.koÙkk ls le>kSrk u djsaA
?k- miHkksDrk >wBs ,oa Hkzked foKkiu ls cpsA
Following are the Rights of consumers -
a. Consumer has right to safety
 b. Consumer has right to be informed
c. Consumer has right to consumer education.
d. Consumer has right to a choice.
Following are the Responsibilites of consumer -
a. Consumer do not make hurry in buying,
b. Condumrt do not forget to get receipt and guarantee/warranty card.
c. Consumers do not compromise with quality.
d. Consumers beware from false and misleading advertisement.
5- fodsUnzhdj.k ds ykHk ,oa nks"kksa dks crkb,A
State advantages and disaadvantage of Decentralisation.
mÙkj fodsUnzhdj.k ds ykHk fuEufyf[kr gS &
d- ;g mPp vf/kdkfj;ksa ds Hkkj esa deh ykrk gSA
[k- ;g ;qok vf/kdkfj;ksa dks izsj.kk nsrk gSA
x- blls fu.kZ; ysus essa lqfo/kk gksrk gSA
?k- ;g ;ksX; izcU/kdksa dh izkfIr dk L=ksr gSA
fodsUnzhdj.k ds nks"k fuEufyf[kr gSa &
d- ys[kk foHkkx ds fy, lqfo/kktud ugha gSA
[k- fof'k"V lsokvksa ds fy, ;g ykHkkizn ugha gSA
x- iw.kZ fodsUnzhdj.k laHko ugha gSA
?k- ;g iz'kklu O;;ksa esa o`f) djrk gSA
Following are the advantages of Decentralisation
a. It reduces in the burden top excutives.
b. It incentives to young executives.
c. From decentralisation easy to take decision.
d. It is source of availability of capables managers.
Following are the disadvantages of Decentralization
a. It is not suitable for Accounts Department.
b. It is not beneficial for Specialised Services.
c. Complete decentralisation is not possible.
d. It increases expenses of administration.
 I. COM XII

MODEL QUESTION 2017

O;kolkf;d v/;;u
BUSINESS STUDIES

SET - 4

By :-
Dr. Rupa Pandey
Patna High School
 I.COM Class-XII
Business Studies/O;kolkf;d v/;;u
Hkkx & 1 (UNIT - 1)
oLrqfu"B iz'u (Objective Type Questions
cgq & fodYih; iz'u (Multiple choice Questions)
40 x 1 = 40
funsZ'k %& fuEufyf[kr esa lgh fodYi dk pquko djsa %&
( Instruction :- Choose the correct alternative from the following) :-
1- laxBu Lor% fufeZr gksrk gSA
d- vkSipkfjd [k- vukSipkfjd x- fØ;kRed ?k- dksbZ ugha
Organisation is automatically formed.
a. Formal b. Informal c. Functional d. None of these
2- fuEufyf[kr esa ls dkSu lk O;olkf;d okrkoj.k dk y{.k ugha gSA
d- vfu'fprrk [k- deZpkjh x- lEca/krk ?k- >a>V
Which of the following does not charcterise the business environment
a. Uncertainity b. Employes c. Relativity d. Complexity
3- Hkkjr dh mnkjhdj.k dh uhfr jgh gSA
d- lQy [k- vlQy x- va'kr% lQy ?k- bues ls dksbZ ughsa
Leiberalisation policy in India has been
a. Successful b. Unsuccessful c. Partially Successful d. None of these
4- ctV dk vFkZ gSA
d- fu"iknu dk fu;ksftr y{; [k- Hkfo"; ds dk;Zdyki dk iz;ksx
x- lalk/kuksa dk lgh forj.k ?k- vk'kkfUor ifj.kke dk vadksa esa forj.k
Budget regers to
a. Planned target of performance b. Use of handling future activities
c. Systmatic allocation of resources d. Statement of expected results
expressed in numierical terms
5- fu;kstu lHkh izca/kdh; fØ;kvksa dk gSA
d- izkjEHk [k- var x- izkjEHk o var nksuksa ?k- buesa ls dksbZ ugha
Of all managerial activites planning is the
a. Begining b. End c. Begining & End both d. None of these
6- HkkjkZi.k fd;k tkrk gSA
d- vf/kdkj dk [k- mÙkjnkf;Ro dk x- tckcnsgh dk ?k- buesa ls dksbZ ugha
Delegation can be done of
a. Authority b. Responsibility c. Accountability d. None of these
7- dsUnzhdj.k dk vFkZ gS &
d- vf/kdkj dk /kkj.k [k- vf/kdkj dk forj.k
x- ykHk dsUnz dk fuekZ.k ?k- u;k dsUnz dk [kksyuk
 Centralisation refers to
a. Retention of authority b. Dispersal of authority
c. Creating profit centre d. Opening new centre
8- funsZ'ku gS
d- loZO;kih [k- fu"iknu vfHkeq[kh x- fujarj fØ;k ?k- lHkh
Direction is
a. Pervasive b. Perfomance oriented c. Continuous activity d. All
9- ,d vPNs usrk esa fuEufyf[kr xq.k gksu pkfg,A
d- iz;kl [k- laokn {kerk x- LokfHkeku ?k- buesa ls lHkh
Which of the following qualities must be possesed by a good leader.
a. Initiative b. Communication Skill c. Self-confidence d. All of these
10- izca/kdh; fu;a=.k fd;k tkrk gS
d- fuEu izca/kdksa }kjk [k- e/;e Lrjh; izca/kdksa }kjk
x- mPpre Lrjh; izca/kdksa }kjk ?k- lHkh izca/kdksa }kjk
Management control is done
a. By lower level managers b. By middle level managers
c. By top level Manager d. By all level of managers
11- fu;a=.k izca/k dk igyw gSA
d- lS)kafrd [k- O;ogkfjd x- ekufld ?k- HkkSfrd
Controlling is the aspect of management
a. Theroitical b. Practical c. Mental d. Physical
12- fu;a=.k dk eq[; mís'; gSA
d- fHkUurk [k- fopyu x- lq/kkj ?k- gkfu
Maojor reasons of control is
a. Variation b. Deviation c. Rectification d. Losses
13- izHkkoh fu;a=.k gS
d- fLFkj [k- fu/kkZfjr x- xR;kRed ?k- mijksDr lHkh
Effective controlling is
a. Static b. Predetermined c. Dynamic d. All the above
14- foÙkh; izca/k gSA
d- dyk [k- foKku x- dyk o foKku nksuksa ?k- buesa ls dksbZ ugha
Financial management is
a. Art b. Science c. Art & Science both d. None of these
15- LFkk;h iw¡th dh vko';drk ----------- vof/k ds fy, gh gksrh gSA
d- vYidkyhu vof/k ds fy, [k- nh?kZdkyhu vof/k ds fy,
x- nksauks ds fy, ?k- buesa ls dksbZ ugha
Fixed capital needed for ...... period
a. For short period b. For long period
c. For both d. None of these
16- ---------------- cktkj esa u, va'kksa dk fuxZeu gksrk gSA
d- izkjEfHkd [k- f}rh;d x- laxfBr ?k- vlaxfBr
New issue of shares are made in market
a. Primary b. Secondary c. Organised d. Unorganised
17- okf.kfT;d foi= ------------- fy[kk tkrk gSA
d- Øsrk }kjk [k- foØsrk }kjk x- cSad }kjk ?k- ljdkj }kjk
Commercial bill is written .............
a. By purchases b. By seller c. By Bank d. By Govt.
18- foi.ku izca/k vko/kkj.kk dk tUe LFkku gSA
d- baXyS.M [k- vesfjdk x- Ýkal ?k- tkiku
The birth place of marketing management is
a. England b. America c. France d. Japan
19- foi.ku O;; Hkkj gS
d- m|ksx ij [k- O;olk;h ij x- miHkksDrk ij ?k- buesa ls dksbZ ugha
Marketing is burden on
a. Industry b. businessman c. consumers d. None of these
20- lcls vf/kd O;kid {ks= gSA
d- czk.M [k- yscfyUx x- iSdsftUx ?k- O;kikj ekdZ
Maximum wide scope is of
a. Brand b. Labelling c. Packaging d. Trade mark
21- foi.ku feJ.k esa lfEefyr ugha gksrk gSA
d- ewY; [k- mRikn x- izksUufr ?k- miHkksDrk laj{k.k
Marketing mix does not include
a. Price b. Product c. Promotion d. Consumer protection
22- jksdM+ izokg fooj.k rS;kj gksrk gSA
Cash flow statement is prepared
a. As 9 b. As 3 c. As 1 d. As 9
23- Hkkjrh; vFkZO;oLFkk gS
d- d`f"k [k- fefJr x- m|ksx ?k- futh
Indian economy is
a. Agriculture b. Mixed c. Industry d. Private
24- ,dy LokfeRo dh fo'ks"krk gSA
d- ,dkf/kdkj [k- vf/kd iw¡th x- Ø; 'kfDr ?k- 'ks;lZ iw¡th
Feature of sole proprietorship is
a. Monopoly b. Maximum Capital
c. Purchase power d. Share Capital
25- m|eh gS
d- tUe ysrk gS [k- cuk;k tkrk gS
x- tUe ysrk o cuk;k tkrk gS ?k- ;s lHkh
 An entrepreneur is
a. Born b. Made c. Born & made both d. All these
26- rjyrk dk fuekZ.k djrk gSA
d- laxfBr cktkj [k- vlaxfBr cktkj x- izkFkfed cktkj ?k- xkS.k cktkj
Created Liquidity
a. Organised market b. Unorganised market
c. Primary market d. Secondary market
27- vPNs czk.M dh fo'ks"krk,¡ gSA
d- lw{e uke [k- Lej.kh; x- vkd"kZd ?k- ;s lHkh
The characteristics of good brand are
a. short Name b. memorable c. Attractive d. All these
28- fu;kstu vk/kkfjr gS
d- Hkwrdky ij [k- vkxs vkus ij x- Hkfo"; ij ?k- mi;qZDr lHkh
Planning is based on
a. Past b. Forward c. Future d. All these
29- ,d ,slh fof/k tks dk;Z dks iwjk djrh gSA
d- izfØ;k [k- m|ksx x- mís'; ?k- O;kikj
A method which completes work
a. Process b. Industry c. Object d. Trade
30- vkfFkZd fØ;k,¡ lacaf/kr gSA
d- /ku [k- mRiknu x- lsok ?k- xzkgd
Economic activites is ralated with
a. Wealth Earning b. Productiion c. Service d. consumer
31- lans'kokgu ds izdkj gSA
d- fyf[kr [k- ekSf[kd x- vkSipkfjd ?k- ;s lHkh
Types of communication are
a. Written b. Verbal c. Formal d. All the above
32- fdl daiuh ds uke ds var esa ^^fyfeVsM** 'kCn yxkuk vko';d gSA
d- ifCyd daiuh [k- lHkh daiuh x- futh daiuh ?k- QeZ
At the end of which company's name. To use "Limited" word is necessary
a. Public co. b. All company c. Private co. d. Firm
33- fu;a=.k vko';d gS
d- y?kq miØe ds fy, [k- e/;e Js.kh ds miØe ds fy,
x- cM+s vkdkj okys miØe ds fy, ?k- lHkh ds fy,
Controlling is necessary
a. For small enterprises b. For medium sized enterprise
c. For large sized enterprise d. All the above
34- lsch dk eq[; dk;kZy; gSA
d- fnYyh [k- eqEcbZ x- dksydkrk ?k- psUubZ
 Head office of SEBI is in
a. Delhi b. Mumbai c. Kolkata d. Chennai
35- "Market" 'kCn fdl ySfVu 'kCn ls mRiUu gqvk gSA
The word "Market" is derived from Latin word
a. Mercury b. Mercaty c. Mercatus d. Mercoute
36- cktkj o foØ; dk vFkZ ,d nwljs ls ---------- gSA
d- leku [k- i;kZ;okph x- fHkUu ?k- buesa ls dksbZ ugha
"Marketing" & selling word is ............. to each other.
a. Equal b. synonyms c. Different d. None of these
37- nksgjk ys[kk iz.kkyh ds tUenkrk gSA
d- foylu [k- o"kZ x- yqdkl iSfl;ksyh ?k- dsUl
Double entry system is given by
a. Wilson b. Worth c. Lucas Pacioli d. Keynes
38- ftyk eap fooknksa dk cVokjk dj ldrk gSA
District forum can settle disputes
a. Upto Rs. 5 lakh b. Upto Rs. 10 lakh
c. Upto Rs. 15 lakh d. Upto Rs. 20 lakh
39- foi.ku izca/k vo/kkj.kk dk tUe ------- esa gqvk
d- tkiku [k- vesfjdk x- Hkkjr ?k- baXySaM
The birth place of marketing management is
a. Japan b. America c. India d. England
40- foi.ku ls lfEefyr gksrk gSA
d- Ø; [k- foØ; x- HkaMkj.k ?k- miZ;qDr lHkh
Marketing includes
a. Purchase b. Sales c. Warehouse d. All these
 mÙkjekyk
1. b 2. b 3. a 4. d 5. c 6. a
7. a 8. d 9. d 10. d 11. b 12. c
13. c 14. c 15. a 16. a 17. b 18. b
19. c 20. c 21. c 22. b 23. b 24. a
25. c 26. d 27. d 28. d 29. a 30. a
31. d 32. d 33. d 34. b 35. c 36. c
37. c 38. d 39. b 40. d
4-
 y?kq mÙkjh; iz'u
10 x 3 = 30
1- foKkiu ls D;k vk'k; gS \
What is Advertisement ?
2- lsch ds 3 dk;ksZ dks fy[ksa
Write the 3 functions of SEBI
3- izf'k{k.k ds fdrus Hksn gSaA
What are various methods of training ?
4- ^^vf/kdkj dk HkkjkZi.k fd;k tk ldrk gS mÙkjnkf;Ro dk ugha** Li"V djsaA
Authority can delegated but not responsibility. "Explain."
5- p;u izfØ;k ds pj.kksa dh lwph cuk,¡A
List the steps of selections process.
6- fu;kstu ds rRoksa dh laf{kIr foospuk djsaA
Describe in brief the elements of planning.
7- oSKkfud izca/k dh rduhd dk o.kZu djsaA
Explain the technique of Scientific Management.
8- fodkl dk D;k vFkZ gS \
What is Development ?
9- ^^fu;kstu o fu;a=.k ,d nwljs ds iwjd gSaA dSls \
"Planning and Control are complementary to each other". How ?
10- D;k izca/k ,d l`tu'khy dk;Z gS \
Is Management a crative functiion ?
nh?kZ mÙkjh; iz'u
05 x 6 = 30
1- oLrq ds ewY;ksa dks izHkkfor djus okys ?kVdksa dk o.kZu djsaA
Describe factors affecting price of a product or service.
2- miHkksDrk ds fdUgha 5 vf/kdkjksa dks le>k,¡Aa
Clear the any 5 rights of a consumer.
3- fVIi.kh fy[ksa A
d- vkfFkZd fodkl
[k- iw¡th <kapk
Write notes
a. Economic Growth
b. Capital Structure
4- HkrhZ o p;u esa varj Li"V djsaA
Distinguish between Recruitment & Selection.
5- izca/kdksa }kjk fu;kstu djrs le; fdu&fdu y{k.kksa dks /;ku esa j[kuk pfg, \
What features should be kept in mind while planning ?
 y?kq mÙkjh; iz'u
1- foKkiu ls D;k vk'k; gS \
What is Advertisement ?
mÙkj foKkiu ls vk'k; laHkkfor xzkgdksa dks vius mRikn o lsok dh tkudkjh nsuk rFkk mUgsa Ø;
djus ds fy, izsfjr djuk gSA foKkiu yksxksa dks Ø; djus ds fy, izsfjr djus ds mís'; ls
fopkjksa] oLrqvksa rFkk lsokvksa dk voS;fDrd izLrqrhdj.k gSSA foKkiu ,d izdkj dk ;a=
fufeZr cM+s iSekus ds mRikn dh fof/k gS tks O;fDrxr foØsrkvksa ds O;fDrRo o ok.kh dh
iwjd gSA
Advertising is causing to know, to remember, to do Advertising consists of all the
activities involved in preventing to a group, a non personal, oral or visual, openly
sponsored message regarding a product, services or idea this message is called
an adverisement, Advertisement is causing to know, to remember, to do.
2- lsch ds 3 dk;ksZ dks fy[ksa
Write the 3 functions of SEBI
mÙkj lsch ds rhu dk;Z fuEufyf[kr gSaA
d- lqj{kkRed dk;Z & fuos'kdksa dks f'kf{kr djuk
diVe; o vuqfpr O;ogkjksa dh jksdFkke djuk
[k- fodklkRed dk;Z & 'kks/k dk;Z dks izksRlkfgr djuk
izf'k{k.k dh O;oLFkk
x- fu;ked dk;Z & fu'fpr fu;e o vkpj.k lfgr dk;Z djuk
tk¡p iM+rky ,oa vads{k.k
Function of SEBI are as follows
a. Protective functions - To promote code of conduct relating to securities market.
To provide education relating to dealing in securities to
the investors.
b. Regulartary function - Carry out audit of share markets.
To register & regulate collective investment scheme like
mutual fund.
c. Development function - To carry on research work
To encourage self-regulating organisation.
3- izf'k{k.k ds fdrus Hksn gSaA
What are various methods of training ?
mÙkj izf'k{k.k dh fof/k;k¡ & deZpkjh dks izf'k{k.k nsus dh fof/k;ksa dks 2 Hkkxksa esa ckaVk tk ldrk gSA
1- dk;Z ij izf'k{k.k fof/k & vfHkfoU;kl izf'k{k.k
izf'k{kkFkhZ izf'k{k.k
dk;Zcy cnyh izf'k{k.k
izdks"B'kkyk izf'k{k.k
2- dk;Z ds i`Fkd izf'k{k.k & lEesyu i)fr
Hkwfedk fuokZg
fo'ks"k O;k[;ku o ppkZ djuk
 leL;k v/;;u vkfn
Training Methods - Two methods are
1. On the job training methods - Induction training
Vestibule training
Apprenticeship training
Internship training
2. Off the job training - Cenference method.
Role playing
Special lecture & discussion
Case Study
Seminar etc.
4- ^^vf/kdkj dk HkkjkZi.k fd;k tk ldrk gS mÙkjnkf;Ro dk ugha** Li"V djsaA
"Authority can be delegated but not responsibility." Explain.
mÙkj vf/kdkj ls rkRi;Z 'kfDr iznku djus ls gSA vf/kdkjksa dk izR;k;kstu fd;k tk ldrk gS tcfd
mÙkjnkf;Ro dk vFkZ drZO; ikyu djus ls gSA bldk marj.k ugha fd;k tk ldrkA izca/kd vius
mÙkjnkf;Ro dks fuHkkus ds fy, mUgsa ¼v/khuLFk deZpkfj;ksa½ vf/kdkj lkSai ldrk gS fQj Hkh mldk
mÙkjnkf;Ro T;ksa dk R;ksa cuk jgrk gSA
The power of taking decisions in order to guide activities of others is called
authority. Authority can be delegated where the obligation of a subordinate to
perform assigned duties. No manager can perform assigned duties. Responsi
bility can't be delegated.
5- p;u izfØ;k ds pj.kksa dh lwph cuk,¡A
List the steps ofselection process.
mÙkj p;u izfØ;k ds pj.kksa dh lwph fuEufyf[kr gSA
vkosnu i=ksa dh tk¡p djuk
izkFkfed lk{kkRdkj
fjDr vkosnu i= Hkjuk
jkstxkj ijh{kk,¡
jkstxkj foHkkx }kjk lk{kkRdkj
lanHkkZsa dh tkap
'kkjhfjd izf'k{k.k
fu;qfDr i= dk fuZxeu
fu;qfDr
Following are list of steps of selection process
Scruting of application forms
Preliminary interview
Filling blank form
Employment tests
Interview by employment department
 Reference Checks
Medical Examination
Issue of appointment letter
Placement on work
6- fu;kstu ds rRoksa dh laf{kIr foospuk djsaA
Descrive in brief the elements of planning.
mÙkj fu;kstu ds fuEufyf[kr rRo gSaA mís';] O;wgjpuk] uhfr;k¡] dk;Zfof/k;k¡] i)fr;k¡] fu;e] ctV
rFkk dk;ZØeA
Following are elements of Planning - Objectives, strategy, Policies, Procedure,
Methods, Rule, Budgets and Programme etc.
7- oSKkfud izca/k dh rduhd dk o.kZu djsaA
Explain the technique of Scientific Management.
mÙkj oSKkfud izca/k dh eq[; rduhdsa fuEufyf[kr gSA
dk;Z dk oSKkfud v/;;u
dk;Z dk oSKkfud fu;kstu
Jfedksa dk oSKkfud <ax ls pquko
dk;Z dk oSKkfud <ax ls forj.k
izsj.kkRed etnwjh i)fr
Main techniques of scientific management
Scientific study of work
Scientific task planning
Scientific Selection of worker
Scientific distribution of work
Incentives wages system
8- fodkl dk D;k vFkZ gS \
What is Development ?
fodkl dk mís'; deZpkfj;ksa dh ;ksX;rk esa o`f) djuk ;kfu mudh {kerkvksa dk fodkl djuk
rkfd Hkfo"; esa laLFkk dh cM+h ls cM+h ftEesokjh os mBk ldsaA ;g yach vof/k dh izfØ;k gSA
fodkl izfØ;k ekuo dsfUnzr gSA
Objectives of development is to improve overall capabilities of an executive in his
present position and to prepare him for handling greater responsbility in his future
position. It is long term process. It is designed for middle level executive. Its
emphosis is on the person to be developed.
9- ^^fu;kstu o fu;a=.k ,d nwljs ds iwjd gSaA dSls /
"Planning and Control are complementary to each other". How ?
mÙkj fu;kstu o fu;a=.k ds e/; ?kfu"V laca/k gSaA nksuksa ,d nwljs ds fy, vko';d dk;Z gSA fu;kstu
fu;a=.k ds fy, izkjafHkd fu;kstu dks mís';iw.kZ cukrk gS ,oa fu;kstu fu;a=.k dks funsZ'ku iznku
djrk gSA fu;kstu fu;a=.k ds fy, vk/kkjHkwr izHkko] mís'; o j.kuhfr;k¡ iznku djrk gSA
There is a close relationship between planning and control. In fact planning is the
 basis of control Management to say that without planning it will almost be impos
-sible for management to evaluate the performance. Planning is meaningless
without controlling.
10- D;k izca/k ,d l`tu'khy dk;Z gS \
Is Management a crative functiion ?
mÙkj izca/k ,d l`tu'khy dk;Z gSA izca/k lekt esa fofu;ksx] vk;] jkstxkj ,oa u, O;olk;ksa esa o`f)
djds /ku lEink dk fuekZ.k djrk gSA blds }kjk gh ns'k esa dk;Z dkS'ky] l`tukRed fopkjksa]
lkgfld izo`fr;ksa o O;olkf;d vfHk:fp;ksa dks izksRlkgu feyrk gSA
Management is a creative function - It increase wealth & Nation's income by
increasing new opportunities in the area of Investment, Income, Employemnt in
Society. It incourages new innovation & creation of employement.
 nh?kZ mÙkjh; iz'u

1- oLrq ds ewY;ksa dks izHkkfor djus okys ?kVdksa dk o.kZu djsaA

Describe factors affecting price of a product or service.
mÙkj oLrq ds ewY; dks izHkkfor djus okys /kVd fuEufyf[kr gSaA
1- mRiknu ykxr &dksbZ Hkh O;olk;h vius mRikn dh ykxr ls de esa oLrq ugha csprk gSA
2- foi.ku ykxr& foi.ku ykxr Hkh ewY; dks izHkkfor djrh gSA ;g mRikn ds foi.ku esa gksus
okyh ykxr gSA bls mRikn dh mRiknu ykxr esa tksM+ fn;k tkrk gSA
3- ykHk nj & ykHk dh nj Hkh ewY; dks izHkkfor djrh gSA
4- mRikn dh ekax & mRikn dh cktkj esa ftruh vf/kd ekax gksxh mldk ewY; mruk vf/kd
fu/kkZfjr fd;k tk ldrk gSA
5- xzkgdksa dh Ø; 'kfDr & oLrq dk ewY; fu/kkZfjr djrs oDr xzkgdksa dh Ø; 'kfDr dk Hkh /;ku
j[kk tkrk gSA vFkkZr~ os fdl ewY; ij mRikn [kjhnus dks rRij gSaA mnkgj.k ds fy,
;fn foHkkxh; HkaMkj fdlh fuEu Js.kh dh cLrh esa viuh nqdku [kksyrs gSa rks ogk¡ ij ;g
ugha py ik,xkA
Factors on which price determination depends
a. Generally the firm have multiple pricing objective are
To achieve target rate of return on investment
To achieve price stability
To meet Competition
To maximise profit
b. Costs - Costs sets the lower limit of the price. It is an important consideration
while pricing. Costs set the run & their relationship with the production level.
c. Customer demand - Finally the price clarficity of customer demand must be
taken into consideration.
d. Purchasing power of consumers are also be kept in mind while price determination -
If there will be money in customer's wallat & if he is willing to spend it they will
purchase the goods & services & if not money in their wallat they can't do that.
2- miHkksDrk ds fdUgha 5 vf/kdkjksa dks le>k,¡Aa
Clear the any 5 rights of a consumer.
mÙkj miHkksDrk ds 5 vf/kdkj fuEufyf[kr gSaA
1- lqj{kk dk vf/kdkj &
og vf/kdkj tks miHkksDrk dks leLr ,slh oLrqvksa ds foi.ku ds fy, lqj{kk iznku djrk
gSA tks fd mlds LokLF; o thou ds fy, [krjukd o gkfudkjd fl) gks ldrh gSA tSls
oLrqvksa esa feykoV o [krjukd jlk;u vkfnA ;fn ,sl vijk/k fd;k tkrk gS rks ltk feysxh ghA
2- lwpuk izkIr djus dk vf/kdkj &
blds varZxr Ø; ls iwoZ miHkksDrk oLrq ds laca/k esa vko';d lwpuk,¡ izkIr dj ldrk
gSA tSls & oLrq dh fdLe] Lrj] ewY;] mi;ksx fof/k] otu] uki&rkSy vkfnA
3- ilan djus dk vf/kdkj &
miHkksDrk viuh bPNk ;k vko';drkuqlkj oLrq dk p;u dj ldrk gSA
 4- lqus tkus dk vf/kdkj &
;g vf/kdkj mldh ifjosnukvksa rFkk mlds lqj{kk ,oa fgrksa ds laj{k.k esa lacaf/kr fopkjksa
dks lqus tkus ls lacaf/kr gSA
5- miHkksDrk f'k{kk dk vf/kdkj &
;g vf/kdkj miHkksDrk dks 'kks"k.k ls eqfDr fnykus rFkk fgrksa dh j{kk gsrq f'k{kk izkIr djus
ls lacaf/kr gSA
Consumer Rights
1. Rights to Safety :-
Consumers have rihts to safety & protected against the marketing of goods
& services which be is buying. consumers have right to buy such things which are
perfect.
2. Rights to information :-
The consumer protection act lays down that every consumer has the right to
be informed about the various aspects of the product.
3. Right to choose :-
Every consumer has/have right to choose the goods of his/her likings. Con
sumer have the right to be assured, whenever possible, access to variety of goods
& services at eompetitive prices.
4. Right to be heard :-
In case a consumer has been exploited, he/she has the right to be heared.
There are forums at national, state & district level that attend to the consumers
complains.
5. Rights to consumer educaiton :-
Consumer can seek information about the existing acts & agencies set up
for their protection.
3- fVIi.kh fy[ksa A
d- vkfFkZd fodkl
[k- iw¡th <kapk
Write notes
a. Economic Growth
b. Capital Structure
mÙkj vkfFkZd fodkl %&
vkfFkZd fodkl dh rhoz xfr ds fy, rhcz vkS|ksfxd fodkl dh vko';drk gSA lkFk gh bl fodkl
dh fo'o cktkj ds lkFk izfr}fUnrk gksuh pkfg,A blesa m|ferk dh egRoiw.kZ Hkwfedk gSA tks lkglsh
dks rjk'k dj mlesa ,slk xq.k Hkjrk gS fd og m|ksx txr dk lw=/kkj vkSj batu cudj vkfFkZd
fodkl djrk gSA
iw¡th <kapk %&
iw¡th <kaps dks iwath lajpuk Hkh dgrs gSaA bldk vk'k; iw¡th ds nh?kZdkyhu lk/kuksa ds ikjLifjd
vuqikr ls gSA iw¡th <kaps esa leLr nh?kZdkyhu dks"kksa tSls & va'kiw¡th] _.ki=] nh?kZdkyhu _.kksa rFkk
 lafprksa dks 'kkfey fd;k tkrk gSA
Economic Growth :-
Entrepreneurship constitutes an important input in the process of economic
development. It channalizes resources, capital & men for economic growth. It is best
altenative to overcome the problem of poverty and unemployment.
Capital strucure :-
Capital structure refers to the composition or make up of long term sources of
funds such as equity shares, owner capital & Borrowed capital. The term capital
structure is used to indicate the long term sources of funds employed in a business
enterprise.
4- HkrhZ o p;u esa varj Li"V djsaA
Distinguish between Recruitment & selection.
mÙkj HkrhZ %&
1- HkrhZ ls vk'kl ml izfØ;k ls gS ftlesa Hkkoh deZpkfj;ksa dks [kkst dj mUgsa laLFkk esa
fu;qfDr izkIr djus gsrq vkosnu i= nsus ds fy, izksRlkfgr fd;k tkrk gSA
2- deZpkfj;ksa dh fu;qfDr izfØ;k esa HkrhZ dk Øe p;u ls igys vkrk gSA
3- vkosnu i= ekaxuk o mUgsa izkIr djuk HkrhZ ds dk;Z {ks= esa vkrk gSA
p;u
1- p;u dk vfHkizk; vkosndksa dh HkhM+ esa ls fofHkUu ijh{k.kksa }kjk ;ksX; izkfFkZ;ksa dks iwoZ
fu/kkZfjr la[;k esa pqus tkus ls gSA
2- p;u dk Øe HkrhZ ds ckn vkrk gSA
3- vkosnu i=ksa dks NkaVuk rFkk deZpkfj;ksa dk vafre p;u djuk lfEefyr gksrk gSA
Recruitment
1. It is a process of searching suitable candidates to fill up vacant job position.
2. Recruitment proceeds the staffing functions.
3. It is a positive process
4. There is no contracted relation created between employees & the employer.
Selection
1. It is a process of screening & selecting the most eligible candidates & offer
ing them jobs.
2. Staffing always start where recruitment ends.
3. It is a negatibe process
4. Selection involve contracts of service.
5- izca/kdksa }kjk fu;kstu djrs le; fdu&fdu y{k.kksa dks /;ku esa j[kuk pfg, \
What features should be kept in mind while planning ?
mÙkj fu;kstu djrs le; izca/kdksa dks fuEu y{k.kksa dk /;ku j[kuk pkfg, %&
1- fu;kstu dk;Z fu/kkZfjr y{; o mísa'; dh iwfrZ ds fy, fd;k tkrk gSA
2- fu;kstu fofHkUu izdkj ds iwoZuqekuksa dk] pkgs og vYidkyhu gks vFkok nh?kZdkyhu]
lkekU; gks ;k fof'k"V] la'ys"k.k gksrk gSA
3- izca/k ds lkeus fofHkUu oSdfYid r{;] uhfr;k¡] fof/k;k¡ o dk;ZØe gksrs gSaA mls loksZÙke
 fodYi pquuk gksrk gSA
4- fu;kstu esa fujarjrk o yksp xq.k gksuk pfg, rkfd ifjfLFkfr cnyus ij bUgsa Hkh cnyk
tk ldsaA
5- fu;kstu izca/k dk loZizFke dk;Z gSA
Managers should kept in mind the following features while planning.
1. Planning is made to achieve predetermind goals & objectives.
2. Planning is the analysis of different types of forecasting whether it is short
term or long term, general or specific.
3. Planning is to select the best alternative among the various course of action.
4. The future is uncertain, Though planning is made for future. Planning should
be continous & flexible so that it can be changed at any point of time.
5. Planning is the primary function of management.
MODEL QUESTION 2017
O;kolkf;d v/;;u
BUSINESS STUDIES

SET-5

By :-
Dr. Rupa Pandey
Patna High School
 Business Studies
Hkkx v
cgq fodYidh; iz'u
1- fo'o esa lcls igys Lda/k foif.k dh LFkkiuk gqbZ FkhA
d- fnYyh [k- yanu x- vesfjdk ?k- tkiku
1- The foremost Stock Exchange was establish in
a. Delhi b. London c. America d. Japan
2- eqnzk cktkj O;ogkj djrk gSA
d- vYidkyhu dks"k [k- e/;dkyhu dks"k x- nh?kZdkyhu dks"k ?k- buesa ls dksbZ ugha
2 Money market deals in
a. Short term funds b. Medium time funds
c. Long time funds d. None of these-
3- fu;a=.k dk deZpkjh djrs gSA
d- fojks/k [k- leFkZu x- ilan ?k- buesa ls dksbZ ugha
3 By employees control is
a. opposite b. support c. Liked d. None of these
4- xzsiokbu gSA
d- vkSipkfjd lapkj [k- lapkj esa ck/kk x- leLr lapkj ?k- vukSipkfjd lapkj
4- Grapevine is
a. Formal commnication b.Barrier to comminication
c. Lateral comunication d. Informal comminication
5- izHkkoh lans'kokgu esa ok/kk gSA
d- Hkk"kk [k- nwjh x- O;fDrxr fofHkUurk,¡ ?k- mijksDr lHkh
5- Barrier in effective communication is
a. Language b. Distance c. Individual difference d. All of these
6- i;Zos{kd dM+h gS
d- mPpk rFkk e/; izca/k [k- deZpkjh rFkk e/; izca/k
x- deZpkjh o fuEu izca/k ?k- deZpkjh ,ao lapkyd
6- Supervisor is the link between
a. Top & middle management b. Worker & Middle
c. Worker & lower management d. Worker & director.
7- dk;ZØe dk fu/kkZj.k vko';d gS oSKkfud & ds fy,A
d- fu;kstu [k- izca/k x- laxBu ?k- fu;a=.k
+7- Formation of programme is essential for scientitic-
a. Planning b.Management c. Organisation d. Control.
8 fuEufyf[kr esa ls dkSu lh fu;kstu dh lhek ugha gSA
d- le; dh cckZnh [k- fu;a=.k dk vk/kkj x- dBksjrk ?k- vf/kd ykxr
8- Which of the following is not a limitation of planning
a. Wastege of time b.Base of control c.Rigidity d. Huge cost
9- izca/k ds fl)kar gS
d- lkoZHkkSe [k- yphyk x- lEiw.kZ ?k- O;ogkfjd
9- Principles of management are.
a. Universal b.Flexible c. Absolute d. Behavioural
10- gsujh Qs;ksy dk tUe gqvk FkkA
d- tkiku [k- Qzkal x- teZuh ?k- vejhdk
10- Henry Foyal was born in
a. Japan b.France c.Germany d. America
11- oSKkfud izca/k ds tUenkrk dkSu FksA
d- ,p-,l- ilZu [k- Mkbeu x- ,Q-MCyw Vsyj ?k- pkYlZ cScst
11- Who was the father of scientific management
a. H.S person b. Diemer c.F.W. Taylor d. Chalse Babbage.
12- Qs;ksy izca/kh; fl)kar gSA
d- 10 [k-14 x-3 ?k-15
12- Fayal's Principle of management are
a.10 b.14 c.3 d.15
13- leUo; gS&
d- ,sfPNd [k- vuko';d iw.kZr% gS x- vuko';d ?k- vko';d
13- Co-ordination is
a. voluntary b. Full unnecessary c.unnecessary d. necessary
14- Hkkjr esa izca/k gS
d- vko';d [k- vuko;d x- foykflrk ?k- buesa ls dksbZ ugha
14- Management in India is
a. Necessary b. unnecessary c.Luxury d. None of these
15- leUo; LFkkfir fd;k tkrk gSA
d- mPpre Lrj izca/k }kjk [k- e/;e Lrj izca/k }kjk
x- fuEu Lrj ds izca/k }kjk ?k- bues ls dksbZ ugha
15- Co-ordination is established by
a. Top level management b. Middle level management
c. Lower level management d. None of these
16- iz'kklfud izca/k ds izLrqrdrkZ FksA
d- Qs;ksy [k- Vsyj x- VSjh ?k- okVlu
16- The propoundes of administrative management were
a. Fayal b. Taylar c.Terry d. Watson
17- oSKkfud izca/k dk ewyk/kkj gSA
d- ekulhd Økafr [k- ikfjJfed x- ekulhd Økafr ugh ?k- ;s lHkh
17- Essesence of scientific management is
a. Menatal revolution b. Remunration c. Not mental Revolution d. All of these
18- fuEu ls dkSu lk dFku vlaxr gSA
 d- izca/k mís';iw.kZ gS [k- lkoZHkkSfed x- izca/k LokfeRo ls vyx ugha
18- Which of the following statement is inconsistent
a. Purposeful b. Universal c. Not seprate from ownership
19- * fu;kstu Hkfo"; dks idM+us ds fy, cuk;k x;k fiatjk gSA* ;g dFku gSA
d- U;weu [k- gysZ x- ,yu ?k- VSjh
19- " A plan id is a trap to capture the future." The statement of
a. Newman b. Hurley c. Allen d. Terry
20- O;olkf;d okrkoj.k ------------------- dks enn~ ugha djrk gSA
d- ck/kk [k- volj x- lalk/ku ?k- fu'fprrk
20- Business environment does not help
a. Thrats b. Opportunities c. Resources d. certainity
21- cM+s vkdkj okys miØe esa HkkjkiZ.k gksrk gSA
d- ,sfPNd [k- vko';d x- vfuok;Z ?k- buesa ls dksbZ ugha
21- In a large sized enterprise delegation is
a. Voluntary b. Necessary c. unnecessary d. None of these
22- izHkkoh HkkjkZi.k ds fy, vko';d gSA
d- lEidZ dh lqfo/kk [k- lg;ksx o leUo; dk i;kZoj.k
x- vf/kdkjksa dk Li"Vhdj.k ?k- bues ls dksbZ ugha
22- For effective delegation is necessary
a. Facility to contact b. Atmosphere of co-operation & co- ordination
c. Clear explanation of authorities d. All of these
23- deZpkfj;ksa dh LosNk ij fuHkZj djrk gSA
d- vkSipkfjd laxBu [k- vukSipkfjd laxBu
x- fØ;kRed laxBu ?k- foHkkxh; laxBu
23- Depends on the willingness of employes
a. Formal Organisation b. Informal Organisation
c. Functional Organisation d. Divisional Organisation
24- usrk vf/kuLFkksa ls dke ysrk gSA
d- pkrqFkZ ls [k- M.Mas ls x- ?kedkdj ?k- bues ls dksbZ ugha
24- The leader takes work from his supordinates.
a. by tact b. by rod c. by threatening d. None of these
25- ctV izca/kh; uhfr dk --------------------------- fooj.k gksrk gSA
d- forh; [k- vafre x- dk;Z dk ?k- xSj forh;
25- Budget is a ---------------- statement of budgetary policy
a. Financial b. Finaal c. Work d. Nontinancial
26- ctVjh fu;a=.k izca/k dk ---------------------------- ugha gSA
d- dk;Z [k- fgLlk x- LFkkUkkiUu ?k- buesa ls dksb ugha
26- a. Function b. Part c. Substitute d. None of these
27- okf.kT;d i= dh vf/kdre vof/k ---------------------- gksrh gSA
 d- 3 eghus [k- 6 eghus x- 12 eghus ?k- 24 efgus
27- a. 3 months b.6 months c. 12 months d. 24 months
28- foKkiu ij O;; fd;k x;k /ku gSA
d- cckZnh [k- vuko';d O;; x- xzkgdksa ij Hkkj ?k- fofu;kstu
28- Money spent on advertisement is
a. Wastage b. Unnecessary expenditure c. Burden on consumers d. Investment
29- Øsrk o xzkgd dk vFkZ gSA
d- fHkUu [k- foijhr x- leku ?k- i;kZ;okph
29- a. different b. opposite c.equal d. synonyms
30- izk;% egktu ----------------- C;kt nj ij _.k nsrk gSA
d- de [k- lkekU; x- vf/kd ?k- buesa ls dksbZ ugha
30- Mahazan gives loan at ----------------- rate of interest
a. Low b. Normal c.High d. None of these
31- gksyekdZ fu'kku ik;k tkrk gSA
d- [kk?k rsy ij [k- xgus ij x- Åuh oL= ij ?k- tSyh ij
31- Hall mark sign is used on
a. On oils b. On Gold jewellery c. On woolen cloths d. On Jelly
32- miHkksDrk laj{k.k vf/kfu;e gSA
d- 1970 [k- 1986 x- 1971 ?k- 1992
32- Consumer protection act is
a. 1970 b.1986 c. 1997 d. 1992
33- cM+s iSekus dk QqVdj O;kikj gSA
d- foHkkxh; HakaMkj [k- okf.kT; x- Fkksd O;kikj ?k- dksbZ ugha
33- Large seal Ratain business is
a. Departmental store b. Commerce c. Whole trade d. None of these
34- * tkxks xzkgd tkxks * dk mís'; xzkgdks dks ---------------- djus ls gSA
d- Hkzfer [k- eukscy x- tkx:d ?k- oknk
34- "Jago Grahak jago" Purpose is to ----------------- the consumer
a. cofussed b. morale c. Aware d. Promise
35- -------------------- vFkZo;oLFkk dh /kqjh gSA
d- eqnzk [k- ljdkj x- O;kikj ?k- dj
35- ------------- is the centre of economy.
a. Money b. Government c. trade d. tax
36- LokfeRo vk/kkj ij daiuh ds izdkj gSA
d- 2 [k- 5 x- 3 ?k- 8
36- How many type of co. on bases pf pwmership
a.2 b. 5 c. 3 d. 8
37- eqnzk cktkj ij -------------- dk fu;a=.k gSA
............ control on Money market.
d- RBI [k- SBI x- SEBI ?k- ICICI
38. tks oLrq csprk gSA
d- Øsrk [k- foØsrk x- O;kikjh
Who sells
a. Buyer b. Seller c. Trader
39- izca/k gSA
d- izfØ;k [k- vf/kdkj x- fu;a=.k ?k- cks>
39- Managment is
a. process b. right c. control d. burden
40- O;kikj ,d ------------------- gSA
d- vkfFkZd fØ;k [k- vukfFkZd fØ;k x- d vkSj [k nksuksa ?k- bues ls dksbZ ugha
40- Trade is an ----------------------
a. Economics activity b. Ineconomic activity c. a&b both d. None of these
 mŸkjekyk

1. b 2. a 3. a 4. d 5. d 6. b

7. b 8. b 9. c 10. b 11. c 12. b

13. d 14. a 15. b 16. c 17. a 18. c

19. c 20. d 21. c 22. d 23. b 24. a

25. a 26. c 27. c 28. d 29. a 30. c

31. b 32. b 33. a 34. c 35. a 36. a

37. a 38. b 39. a 40. a

 y?kq mŸkjh; iz'u

1- funsZ'kd ds fdUgha rhu rRoksa dk o.kZu djsaA

1- Give any 3 elements of Directing
2- ,d vPNs usrk ds rhu xq.kksa dks fyf[k,A
2- State any three qualities of a good leader.
3- vfHkizj.kk dh dksbZ pkj fo'ks"krk,¡ fyf[k,A
3- State any four characteristics of motivation.
4- vf/kdkj varj.k izfØ;k ds ckjs esa crk,¡A
4- Explain delegation of authority process
5- lk{kRdkj ij fVIi.kh fy[ksaA
5- Give a note on Interview.
6- mRiknu pØ D;k gS \
6- What is production cycle ?
7- *lans'kokgu vk/kqfud O;olk; dh vk/kkj f'kyk gS * Li"V djsaA
7- Comminication is base & life for today's business" clarily
8- dk;Z foHkktu D;ksa vko';d gSA
8- Why division of work is necessary ?
9- foi.ku&feJ.k dh D;k fopkj/kkjk gSA
9 What is the concept of marketing mix ?
10- oSKkfud izca/k fdls dgrs gS\
10- Detine scientitic managment

nh?kZŸkjh; iz'u

1- Lda/k foif.k dks ifjHkkf"kr djsaA blds dk;ksZ dh O;k[;k djsaA

1- Dafine stock exchange discuss its function.
2- ,d ;ksX; izca/k esa lQyrk izkIr djus ds fy, fdu xq.kksa dk gksuk vko';d gSA
2- What qualities required with manages to get success in management.
3- izf'k{k.k dk D;k vFkZ gS\ izf'k{k.k dh fdUgha pkj vko';drkvksa dh O;k[;k dhft,A
4- fu;a=.k ls D;k vfHkizk; gSA blds egRo ij ppkZ djsaA
4- What is meant by controlling" Discusses its importance?
5- O;kolkf;d okrkoj.k D;ksa egRoiwZ.k gS]
5- Why business environment is important?
 y?kq mrjh;

1- funsZ'ku ds rhu rRo gSa&

- i;Zos{k.k
- usr`Ro
- lans'kokgu vFkok lEisz"k.k
1- 3 elements of directing are
. supervision
. Leadership
. communication
2- ,d vPNs usrk dh rhu xq.k fuEufyf[kr gSA
Œ mÙke LokLF; & usrk dk LokLF; mÙke gksuk pkfg,A
ΠLo;a fu.kZ; ysus dh {kerk & usrk esa Lo;a fu.kZ; ysus dh ;ksX;rk o {kerk gksuh pkfg,A
Πlgdkfjrk & usrk dk ,d xq.k ;g Hkh gS fd mlesa vuq;kf;;ksa ls lkeatL; fcBkuk vkuk pkfg,A
3. Qualities of a good leader
* Communication Skills :- A good leader should be able to communicate clearly &
precisly the goals & procedures to be followed.
* Self-confidence :- A good leader has conceptual clarity about the things he is
going to do. He has confidence in himself whenever he initiate any course of action.
* Empathy :- It means the ability to look at thing from other's point of view. A good
leader must understand the needs, aspriration & feelings of his subordinates.
3- vfHkizsj.kk dh pkj fo'ks"krk,¡ &
1- vfHkizsj.kk ,d lrr~ ,oa pØh; izfØ;k gSA
2- vfHkizsj.k izR;sd O;fDr ds vanj ls mRiUu Hkko gSA
3- vfHkizsj.k euksoSKkfud vo/kkj.kk gSA
4- vfHkizsj.k ekuoh; vko';drkvksa dh larqf"V gSA
3. Following are 4 characteristics of motivation -
a. Motivation is an internal instinct.
b. It is a complex & difficult process
c. It is a circular process.
d. The whole man is motivated
4- ^^vf/kdkj varj.k ls vk'k; vU; yksxksa dsk dk;Z lkSaiuk gSA rFkk mls djus gsrq vf/kdkj iznku djuk
gSA vf/kdkj varj.k ls vk'k; v/khuLFkksa dks fufoZ"V lhekvksa ds varZxr dk;Z djus dk vf/kdkj iznku
fd, tkus ls gSA
vf/kdkj varj.k dh izfØ;k &
Πdk;Z Hkkj lkSaik tkuk
Πvf/kdkjksa dks iznku djuk
Πnkf;Ro ;k tckonsgh fu/kkZfjr djuk
4. Delegation means assigning work to others & giving them authority to do so. Delega
 tion takes place when a manager passes on to his subordinates some of his tasks/
functions together answerable for due performance of the assigned tasks.
Delegation authority process -
a. Assignment of Responsibility
b. Grant of authority
c. Creation of Accountability
5- ,d lQy lk{kkRdkj og gS tks vkosnd dks LokHkkfod voLFkk esa j[kdj mls visu vuqHko o bPNkvksa
ds lEca/k esa Lora=rk ls ckr djus nsaA lk{kkRdkj dk mís'; bl ckr dk irk yxkuk gS fd D;k
vkosnd dk;Z ds fy, vkSj dk;Z vkosnd ds fy, mi;qDr gSA jkstxkj ijh{kkvksa }kjk pqus x, vkosndksa
dks fdlh fuf'pr frfFk ij miØe ds jkstxkj dk;kZy; esa lk{kkRdkj gsrq cqyk;k tkrk gSA
5. An interview is face to face conversation or verbal interaction between the applicant
the interviewers to view the candidate in totality and to evaluate the candidate & his
behaviour dierectly.
The main objective of interview are
a. To find out whether the candidate is suitable for the job.
b. To verify his candidature about the job & the organisation.
Interview is an effective technique to measure the knowledge, ability & understanding
6- mRiknu pØ ls vfHkizk; mRiknu esa yxus okys le; ls gksrk gSA ;g vof/k ftruh vf/kd yach gksxh
mrus gh vf/kd le; ds fy, iw¡th dPps eky o v)Z fufeZr eky esa Q¡lh jgsxhA vr% vf/kd dk;Z'khy
iw¡th dh vko';drk jgsxhA blds foijhr ;fn mRiknu pØ dh vof/k ftruh de jgsxh mruh de
dk;Z'khy iw¡th dh vko'drk gksxhA
6. The working capital requirements depend upon the demand & sale of goods. The
demand & sale of goods usually increase. When the economy is going through a
boom phase & decrease when the economy is going through a recessive phase.
7- O;olk; vc LFkkuh; rFkk jk"Vªh; ifjf/k dks yka?kdj varZjk"Vªh; {ks= esa igq¡p pqdk gSA tfVy fof/k;k¡]
fof'kf"Vdj.k ,oa rhoz izfrLi/kkZ vk/kqfud O;olk; ds eq[; rRo cu x, gSA bu ifjfLFk;ksa esa
lqO;ofLFkr lans'kokgu i)fr O;olk; lapkyu dks ljy cukus esa lgk;d gksrh gSA fdlh Hkh O;olk;
dks lqO;ofLFkr :o ls pykus rFkk blds fofHkUu vaxksa ds e/; leUo; cuk,¡ j[kus ds fy, lqfu;ksftr
lans'kokgu iz.kkyh vR;ar vko';d gSA vkt lans'kokgu vk/kqfud O;olk; o izca/k dh vk/kkjf'kyk o
thou 'kfDr gSA
"Communication means conveying of information from one person to another." The
importance of communication in management can be hardly overemphasized. Mana
gerial functions can't be carried out without an effeceint system of communication. It
is vital to the very existence & smooth operation of an enterprise. Accurate decisions
are possible only when information is communicated promptly & effectivly to the per
-son concern.
8- dk;Z foHkktu fof'kf"Vdj.k dk fl)kar gSA Qs;ksy dk;Z&dq'kyrk ds fy, fof'k"Vdj.k dks vko';d
ekurs gSA muds vuqlkj dk;Z foHkktu dk fu;e dsoy dk;Z'kkyk Lrj ij gh ykxw djuk i;kZIr ugha
bls lHkh dk;ksZa pkgs os izca/k lEca/kh gks vFkok rduhdh] ij leku :i ls ykxw fd;k tkuk pkfg,A
 foHkktu dk vk'k; O;fDr dks dk;Z dk {ks= o foHkkx ogh gksuk pkfg, ftlesa og fof'k"V ;ksX;rk
j[krk gSA
Division of work principle is specialisation principle. Henry feels that specialisation is
necessary for the effective work. For that rule of division of work should be enforced
at all level of work whether it is at managerial level or technical. It should be imple
mented equally.
9- ,sls lelr foi.ku fu.kZ; tks fd foØ; dks izsfjr ;k izksRlkfgr djrs gS foi.ku feJ.k dgykrs gSA
;g O;olk; ds izR;sd {ks= ds fy, egRoiw.kZ gSA bls ^^4 P** ds uke ls tkuk tkrk gSA
d- mRikn [k- ewY; x- LFkku ?k- mUufr
vkjΠ,lΠMk;j ds vuqlkj
^^fuekZrkvksa }kjk cktkj esa lQyrk izkIr djus ds fy, iz;ksx dh tkus okyh uhfr;ksa foi.ku feJ.k
dk fuekZ.k djrh gSA
Marketing mix refers to the tools which the marketer mixes in order to interest with a
particular market. Marketing mix is the combination of different marketing decision-
variables being used by a firm to market its goods & services.
According to Kotter "Marketing mix is the set of marketing tools that the firm uses to
puspose its marketing objectives in the target market."
10- oSKkfud izca/k ;g tkuus fd dyk gS fd vki yksxksa ls ;FkkFkZ esa D;k djkuk pkgrs gSa \ rFkk ;g ns[kuk
pkgrs gSa fd os mldks lqanj rFkk lLrs <ax ls djsaA
oSKkfud izca/k ;k fu;ksftr izca/k izfrfnu ds ^^vaxwBs ds fu;e* ,oa ^^rhj ugh rqDdk gh lgh**
ds foijhr izca/k ds mÙkjnkf;Roksa ds fu"iknu dk psrukiw.kZ o ekuoh; n`f"Vdks.k gSA
According to F.W. Taylor
"Scientific management is the art of knowing exactly what you want men to do & then
seeing to it that they do it in the best & the cheapest way. Scientific management
refers to the use of scientific method in decision making to receive management
problems rather than depending on rule of thumb or trial & error methods.

LONG ANSWER

1- Lda/k foif.k ls vk'k; ,d ,sls laxfBr cktkj ls gS tgk¡ dEifu;ksa] ljdkjh o v)Z ljdkjh laLFkkvksa
}kjk fuZxfer dh xbZ izfrHkwfr;ksa dk Ø;&foØ; fd;k tkrk gSA izfrHkwfr;ksa ds varZxr va'k] _.ki=
vkfn dks lfEefyr fd;k tkrk gSA fo'o esa loZizFke Lda/k foif.k dh LFkkiuk lu~ 1775 bZΠesa gqvkA
Lda/k foif.k ds dk;Z fuEufyf[kr gSA
Œ ;g fofHkUu izkdj dh izfrHkwfr;ksa ds Ø;&foØ; ds fy, rS;kj ,oa fujarj cktkj dk dk;Z djrh gSA
Œ dksbZ Hkh fofu;ksDrk tc pkgs izfrHkwfr;ksa dks foØ; djds mls uxn /ku esa ifjofrZr djk ldrk gSSA
Πblesa fuos'kdksa dks /kks[kk/kM+h] gsjkQsjh] diV ls lqj{kk izkIr gksrh gSA
ΠLda/k foif.k ewy :i ls LokfeRo gLrkarj.k dk dk;Z djrh gSA
Œ ;g cktkj lfØ; ekax rFkk iwfrZ;ksa dh 'kfDr;k¡ izfrHkwfr;ksa ds mfpr ewY; fu/kkZj.k dh izfØ;k esa
lgk;d gksrh gSA
 Stock exchange means an organized market where securities issued by companies,
government organisation & semi-government organization are sold & purchased,
securities include shares, debantures, bonds etc.
Functions of stock exchange -
a. Providing liquidity & marketability to existing secuirites
b. It provides platform to deal in secuirities
c. Stock exchange, an organised market fully protect the interest of investors.
d. It also provides scope for speculation
2- ,d ;ksX; izca/kd esa lQyrk izkIr djus ds fy, fuEufyf[kr xq.kksa dk gksuk vko';d gSA
Π;ksX; izca/kd esa vius vuq;kf;;ksa esa usr`Ro djus dh ;ksX;rk gksuk pkfg,A
Πmlesa fu.kZ; ysus dh {kerk gkuh pkfg,A
Πog nwjn'khZ gksuk pkfg,A
Π,d vPNs O;fDrRo dk ekfyd gksuk pkfg,A
Πmlesa eS=h Hkko ,oa Lusg dh Hkkouk gksuh pkfg,A
Πmldk ckSf)d Kku mPp Lrj dk gksuk pkfg,A
Πmlesa mRlkg o tksf[ke ysus dh {kerk gksuh pkfg,A
Πrduhdh dq'kyrk dk xq.k Hkh vko';d gSA
Πmlesa vkRe fo'okl gksuk pkfg,A
Πmlesa izHkkoh laizs"k.k ds fy, okrkZyki lEca/kh ;ksX;rk gksuh pkfg,A
The following qualities should be acquainted with mangers to get success in
management.
a. Leadership ability
b. Decision making ability
c. Risk bearing capacity
d. Business orientation knowledge
e. self confidence
f. Work is object & satisfaction
g. Ability of better planning
h. Good personality & character
i. Self confidence
j. Good Technical knowledge.
3- izf'k{k.k ,d izfØ;k gS ftlds }kjk fof'k"V dk;Z dks djus dh fdlh O;fDr dh ;ksX;rk] fuiq.krk rFkk
dq'kyrk esa o`f) dh tkrh gSA izf'k{k.k ds }kjk deZpkjh dks u dsoy dk;Z ds izfr lkekU; Kku izkIr
gksrk gS vfirq lkSais x, dk;Z ds izfr mldh :fp mRiUu gksrh gSA igy djus dh {kerk] orZeku
mRiknu iz.kkyh esa lq/kkj djus dh ;ksX;rk rFkk mRiknu ds fdLe esa lq/kkj djus dh fn'kk esa ekxZn'kZu
feyrk gSA izf'k{k.k ,d lrr izfØ;k gS ftlds }kjk fdlh fof'k"V O;fDr esa fdlh fof'k"V dk;Z djus
ds Kku] pkrqFkZ ,oa dq'kyrk esa o`f) gksrh gSA izf'kf{kr Jfed o deZpkjh gh jk"Vª ds vkfFkZd fodkl
ds fy, vk/kkjf'kyk iznku djrs gSA izR;sd dk;Z o laLFkk esa izf'k{k.k dh O;oLFkk gksuh pkfg,A
izf'k{k.k dh vko';drk D;ksa & ekuoh; lk/kuksa ds fodkl ds fy, izf'k{k.k vko';d gSA izf'kf{kr
 Jfed o deZpkjh gh jk"Vª ds vkfFkZd fodkl ds fy, vk/kkjf'kyk iznku djrs gSA ekuoh; lk/kuksa dk
lgh iz;ksx djus rFkk mudh {kerkvksa dk foLrkj djus ds fy, f'k{k.k o izf'k{k.k cgqr vko';d gSA
izf'k{k.k }kjk gh de mRiknu dks c<+k;k tk ldrk gS rFkk vf/kd dk;Z ,oa nq?kZVukvksa ls gksus okyh
gkfu ls laLFkk dks cpk;k tk ldrk gSa
Training is a technique to increase the knowledge & skill of an employee. It is re
marked rightly that managers are not born but made by rightly that managers are not
born but made by training. Training is the organised procedure by which people learn
knowledge and skill for a definite purpose.
Need for training -
* Reduce wastage of time - Well planning training reduces wastage of time.
The employee learn his jobs in a short time due to training. He need not waste his
time in trial & error methods.
* Improved performance - Training also applied not only to new employees but
to experienced people as well. It can help employees increase their level of perfor
-mance on their present job assignments.
* Managing manpower needs - It is said that the best way to solve this man
power problem in the long run was to establish its own apprentice training programme.
* Reduces wastage of raw material - An untrained employee is likely to commits
mistake in doing the job resulting in wastage of raw materials.
4- fu;a=.k ;g ns[kus dh izfØ;k gS] fd okLrfod fu"iknu fu;ksftr fu"iknu ds vuqlkj gks jgk gSA
fu;a=.k ls vk'k; ;g tkap djus ls gS fd D;k izR;sd dk;Z Lohd`r ;kstukvksa fn, x, funsZ'kksa o
fu/kkZfjr fu;eksa ds vuqlkj gks jgk gS ;k ughaA fdlh fuf'pr y{; ;k y{;ksa ds lewg dh vksj funsZf'kr
fØ;kvksa esa larqyu cuk, j[kuk gh fu;a=.k gSA bl izdkj fu;a=.k ,d egRiw.kZ izca/kdh; dk;Z gSA
fu;a=.k dk egRo
fu;a=.k ,d izkd`frd ,oa lkoZHkkSfed fØ;k gSA fcuk fu;a=.k ds ekuo thou] l`f"VØe] vFkZO;oLFkk,¡]
ekuo lekt rFkk izR;sd n`'; ,oa vn`'; dk;Z lqpk: :i ls laiUu ugha gks ldrsA ;fn ns[kk tk,
rks tgk¡ Hkh la;qDr iz;klksa o lk/kuksa }kjk lkeqfgd y{;ksa dh izkfIr djuh gksrh gS ogk¡ ij fu;a=.k ,d
vfuok;Zrk gSA fu;a=.k ds fcuk dksbZ Hkh izca/kd vius dk;Z dks iwjk ugha dj ldrk gSA
Œ izR;k;kstu dh izfØ;k esa lgk;d
ΠleUo; esa lgk;d
Πtksf[ke ds izfr lqj{kk
ΠvfHkizsj.k dk lk/ku
ΠlaxBu esa vuq'kklu cuk, j[kus esa lgk;d
Controlling is the process of checking, measuring & regulating the ongoing activitites
of the organisation to ensure that they are in comformity with the predetermined
plans & proved the planned results. Control is the process of taking steps to bring
actual results & desired results close together.
Importance of control is -
ΠEssence of management
 ΠAchievment of organisation objectives
ΠIncreases effeciency
ΠFacilitates co-ordination
ΠExcercise check on employees
ΠBetter planning
ΠBasis for future action
5- vk/kqfud ;qx esa O;olkf;d okroj.k ds v/;;u ij fo'ks"k cy fn;k tk jgk gSA vr% blds egRo dh
ppkZ djuk furkUr vko';d gSA O;olkf;d okrkoj.k dk egRo bl izdkj gSA
d- vfu'fprrkvks]a tksf[keksa ,oa [krjksa dh tkukdjh nsus esa lgk;d & lewpk O;olk; tksf[keksa ls
Hkjk gqvk gSA ;fn O;olk;h dks bldh tkudkjh gks tk, rks og bldk eqdkcyk dj lQyrk
ik ldrk gSA bldh tkukdjh mls O;kolkf;d okrkoj.k ds ek/;e ls gh fey tkrh gSA
[k- O;olk; dk ykHkktZu rFkk fodkl & ykHk dekuk O;olk; dk loksZifj vkfFkZd mís'; gksrk
gS vkSj O;olk; dks dk;e j[kus ds fy, mfpr vkSj i;kZIr ykHk vko';d gSA O;olk; ds fy,
fujarj fodkl o foLrkj Hkh vko';d gSA
x- lqn`<+rk o detksfj;ksa dh tkudkjh nsus esa lgk;d & O;olkf;d okrkoj.k dk v/;;u djus
ls O;olk;h dks ;g tkudkjh gks tkrh gS fd mlds O;olk; ds dkSu ls detksj u lqn`<+ rRo
gS rkfd og ;Fkkle; detksj rRoksa esa lq/kkj dj djsaA
In modern age, the study of Business environmental became more important as its
study is essential for manageerial decision. Following are importance of business
environment -
a. Helpful in giving information as to uncertainities, risks & dangers - All the
business are full of risks. If the business man know it in advance, they can
face the problem & came over. It can be known by the study of business
environment.
b. Profit earnings & growth of business - Profit earning is the prime economic
objectives of business. Not only profit earning is important for business rather
continous growth & expansion is also needed.
c. Helpful in providing information as to strength & weakness - In each business
strength & weakness exists. Business environemnt helps in recognising
strengths & weakness of business.
MODEL QUESTION 2017
O;kolkf;d v/;;u
BUSINESS STUDIES

By :- SHIVAMSHRI
f’koe~Jh
jktdh; dU;k mPp fo|ky;
'kkL=h uxj] iVuk
 Hkkx & 1 (UNIT - 1)
oLrqfu"B iz'u (Objective Type Questions)
cgq & fodYih; iz'u (Multiple choice Questions)
funsZ'k %& fuEufyf[kr esa lgh fodYi dk pquko djsa %&
( Instruction :- Choose the correct alternative from the following) :-
Q1. Hkkjr esa m|ferk dk Hkfo"; gS &
¼i½ va/kdkj esa ¼iii½ mTtoy
¼ii½ dfBukbZ esa ¼iv½ buesa ls dksbZ ugha
( The future of entrepreneurial in India is ) -
(a) Dark (c) Bright
(b) Difficulty (d) None of these
Q2. Hkkjrh; m|ferk dk fodkl laLFkku fLFkr gS &
¼i½ ubZ fnYyh ¼iii½ psUubZ esa
¼ii½ eqEcbZ esa ¼iv½ vgenkckn esa
(Entrepreneurial Development Institute of India is situated in ) -
(a) New Delhi (c) Chennai
(b) Mumbai (d) Ahmedabad
Q3. m|ferk vk'oLr gksrh gS] ds }kjk &
¼i½ e/;e QeZ ¼iii½ o`gnkdkj QeZ
¼ii½ y|q QeZ ¼iv½ lgk;d
(Entrepreneurship is ensured by ) -
(a) Medium Firm (c) Larger Firm
(b) Small Firm (d) Subsidiaries
Q4. m|eh mBkrk gS &
¼i½ mPp tksf[ke ¼iii½ lksph & le>h tksf[ke
¼ii½ fuEu tksf[ke ¼iv½ lkekU; ,oa r; dh xbZ tksf[ke
(Entrepreneurs undertake) -
(a) High risks (c) Calculatd risks
(b) Low risks (d) Moderate and calulated risks
Q5. ftyk eap fooknksa dk fuiVkjk djrk gS &
¼i½ # 5 yk[k rd ¼iii½ # 20 yk[k rd
¼ii½ # 15 yk[k rd ¼iv½ # 10 yk[k rd
(Consumer Protection Act is not practical) -
(a) True (c) Complete True
(b) False (d) None of above
(District form can settle disputes) -
(a) Upto # 5 Lakh (c) Upto # 20 Lakh
(b) Upto # 15 Lakh (d) Upto # 10 Lakh
Q6. miHkksDŸkk laj{k.k vf/kfu;e ds vUrxZr f'kdk;rkdŸkkZ ls vk'k; gS &
¼i½ miHkksDŸkk ¼iii½ dsUnzh; ljdkj
¼ii½ jkT; ljdkj ¼iv½ buesa ls lHkh
(Under the consumer protection Act, complainant means) -
(a) Consumer (b) Central Govt.
(b) State Govt. (d) All of these

Q7. miHkksDŸkk laj{k.k vf/kfu;e O;kogkfjd ugha gS &

¼i½ lR; ¼iii½ iw.kZr% lR;
¼ii½ vlR; ¼iv½ mijksDr ugha
Q8. O;olk; ds fy, foi.ku gS &
¼i½ vko';d ¼iii½ vfuok;Z
¼ii½ vuko';d ¼iv½ foykflrk
( For business marketing is ) -
(a) Necessary (c) Compulsory
(b) Unnecessary (d) Luxury
Q9. foi.ku vo/kkj.kk gS &
¼i½ xzkgdksUeq[kh ¼iii½ foØ;ksUeq[kh
¼ii½ mRiknksUeq[kh ¼iv½ ;s rhuksa
( Marketing concept is ) -
(a) Customer - oriented (c) Sales - oriented
(b) Production - oriented (d) All the three
Q10. foi.ku dk ykHk gS &
¼i½ miHkksDrkvksa dks ¼iii½ fuekZrkvksa dks
¼ii½ O;olkf;;ksa dks ¼iv½ lHkh dks
( The advantage of marketing is to ) -
(a) Consumers (c) Manufactures
(b) Businessman (d) to all
Q11. eqnzk cktkj O;ogkj djrk gS &
¼i½ nh?kZdkyhu dks"k ¼iii½ e/;dkyhu dks"k
¼ii½ vYidkyhu dks"k ¼iv½ buesa ls dksbZ ugha
( Money market deals in ) -
(a) Long - term funds (c) Medium - term funds
(b) Short - term funds (d) None of these

Q12. rjyrk dk fuekZ.k djrk gS &

¼i½ laxfBr cktkj ¼iii½ izkFkfed cktkj
¼ii½ vlaxfBr cktkj ¼iv½ xkS.k cktkj
( Creates liquidity ) -
(a) Organised market (c) Primary market
(b) Unorganised market (d) Secondary market
Q13. iw¡th cktkj O;ogkj djrk gS &
¼i½ nh?kZdkyhu dks"k ¼iii½ vYidkyhu dks"k
¼ii½ e/;dkyhu dks"k ¼iv½ buesa ls dksbZ ugha
( Capital market deals in) -
(a) Long - term funds (c) Short - term funds
(b) Medium - term funds (d) None of these
Q14. foŸkh; izcU/k gS &
¼i½ dyk ¼iii½ dyk o foKku nksuksa
¼ii½ foKku ¼iv½ buesa ls dksbZ
( Financial Management is) -
(a) Art (c) Art and Science Both
(b) Science (d) None of these

Q15. foŸkh; izcU/kd ----------------------------- fu.kZ; ysrk gS A

¼i½ foŸkh; ¼iii½ ykHkka'k
¼ii½ fofu;ksx ¼iv½ buesa ls lHkh
( Financial manager takes decision as to .................) -
(a) Finance (c) Dividend
(b) Investment (d) All of these
Q16. lqn`<+ fu;kstu dh fo'ks"krk gS &
¼i½ ferO;f;rk ¼iii½ ferO;f;rk o ljyrk nksuksa
¼ii½ ljyrk ¼iv½ buesa ls dksbZ ugha
( Characteristics of a sound financial planning is ) -
(a) economy (c) economy and simplicity both
(b) simplicity (d) None of these
Q17. fuEufyf[kr esa ls lq/kkjkRed dk;Zokgh esa dkSu mi;qDr ugha gS &
¼i½ ykHk dsUnz ¼iii½ fofu;ksx dsUnz
¼ii½ ykxr dsUnz ¼iv½ ,.MkslsfUVªd dsUnz
( Which of the following is not applicable to corrective action) -
(a) Profit centre (c) Investment centre
(b) Cost centre (d) Andocentric centre
Q18. izcU/k vads{k.k fdlds fu"iknu ij fuxjkuh j[kus dh ,d rduhd gSA
¼i½ dEiuh ¼iii½ dEiuh dk izcU/k
¼ii½ va'k/kkjh ¼iv½ xzkgd
( Management audit is a technique to keep a check on the performance of ? )
(a) Company (c) Management of the company
(b) Shareholders (d) Customers
Q19. fu;a=.k fØ;k D;k gS &
¼i½ vukfFkZd ¼iii½ lLrh
¼ii½ e¡gxh ¼iv½ buesa ls dksbZ ugha
( Control is an actrity ) -
(a) Uneconomic (c) Cheap
(b) Costly (d) None of these
Q20. funsZ'kd dh izcU/k ds Lrj ij vko';drk gksrh gS &
¼i½ mPp ¼iii½ fuEu
¼ii½ e/;e ¼iv½ lHkh Lrj
( Direction is required at the level of management ) -
(a) Top (c) Lower
(b) Middle (d) All of these
Q21. funsZ'ku gS &
¼i½ loZO;kih ¼iii½ fu"iknu & vfHkeq[kh
¼ii½ fujUrj fØ;k ¼iv½ ;s lHkh
( Direction is ) -
(a) pervasive (c) Performance - oriented
(b) continuous activity (d) all of these
Q22. funsZ'ku ds rŸo gS &
¼i½ i;Zos{k.k ¼iii½ vfHkizsj.k
¼ii½ usr`Ÿo ¼iv½ lHkh
( Elements of management are ) -
(a) supervision (c) motivation
(b) leadership (d) all
Q23. vfHkizsj.k lk/kuksa ds fu/kkZj.k dk vk/kkj gksuk pkfg, &
¼i½ lkewfgd ¼iii½ O;fDrxr
¼ii½ d`R; ¼iv½ buesa ls lHkh
( Motivational means should be determind on the basis of) -
(a) group (c) individuals
(b) job (d) all of these
Q24. usr`Ro gS &
¼i½ le; dh cckZnh ¼iii½ vko';d
¼ii½ vuko';d ¼iv½ /ku dh cckZnh
( The leadership is ) -
(a) Wastage of time (c) necessary
(b) Unnecessary (d) wastage of money
Q25. izca/kd gksrk gS &
¼i½ usrk ¼iii½ ckWl
¼ii½ Lokeh ¼iv½ buesa ls dksbZ ugha
( The manager is ) -
(a) leader (c) Boss
(b) owner (d) None of these
Q26. lUns'kokgu tky ds izdkj gksrs gS &
¼i½ 8a ¼iii½ 4
¼ii½ 6 ¼iv½ 2
( The types of communication network are ) -
(a) 8 (c) 4
(b) 6 (d) 2
Q27. izHkkoh lans'kokgu esa ck/kk gS &
¼i½ Hkk"kk ¼iii½ O;fDrxr fHkUurk,¡
¼ii½ nwjh ¼iv½ mi;qDr lHkh
( Burrier in effective communication is ) -
(a) Language (c) Individual differences
(b) Distance (d) All of above
Q28. i;Zos{kd deZpkfj;ksa dk gS &
¼i½ nk'kZfud ¼iii½ fe=
¼ii½ ekxZn'kZd ¼iv½ ;s lHkh
( Supervisor is of the workers ) -
(a) philosopher (c) friend
(b) guide (d) all of these
Q29. vfHkizsfjr deZpkfj;ksa dks ikfjrksf"kr fd;k tkrk gS &
¼i½ /kukRed ¼iii½ okLrfod
¼ii½ _.kkRed ¼iv½ buesa ls dksbZ ugha
( Motivated employees are rewarded ) -
(a) positive (c) intrinsic
(b) negative (d) None of these
Q30. fu;qfDrdj.k dk mŸkjnkf;Ro gS &
¼i½ mPp izca/k ¼iii½ fuEu izca/k
¼ii½ e/; izca/k ¼iv½ bu lHkh dk
( Staffing is the responsibility of ) -
(a) top management (c) lower management
(b) middle management (d) all of these
Q31. laxBu ds thou esa HkŸkhZ gksrh gS &
¼i½ dHkh & dHkh ¼iii½ ,d ckj
¼ii½ nks ckj ¼iv½ fujUrj
( Recruitment in the life of organisation is ) -
(a) occasionally (c) once
(b) twice (d) continuous
Q32. deZpkfj;ksa ds fodkl esa lfEefyr gS &
¼i½ izf'k{k.k ¼iii½ LFkkukUrj.k
¼ii½ inksUufr ¼iv½ ;s lHkh
( Development of employees involves ) -
(a) training (c) transfer
(b) promotion (d) all these
Q33. fuEufyf[kr esa ls dkSu vUrj.k dk rŸo ugha gS &
¼i½ vf/kdkj ¼iii½ mŸkjns;rk
¼ii½ mŸkjnkf;Ro ¼iv½ vukSipkfjd laxBu
Which of the following is not an element of delegation ?
(a) Authority (c) Accountability
(b) responsibility (d) Infomal organisation
Q34. fuEufyf[kr esa ls dkSu & lk J`a[kyk lksiku dk vuqdj.k ugha djrk \
¼i½ dk;kZRed laxBu ¼iii½ vkSipkfjd laxBu
¼ii½ izHkkxh; laxBu ¼iv½ vukSipkfjd laxBu
Which of the following does not follow the scalar chain ?
(a) Functional structure (c) Formal organisation
(b) Divisional structure (d) Informal organisation
Q35. dw.V~t ,oa vks* Mksusy ds vuqlkj laxBu izfØ;k ds dne gS &
¼i½ 8a ¼iii½ 6
¼ii½ 7 ¼iv½ 4a
According to Koontz O' Donnell lthe organisation steps are -
(a) 8 (c) 6
(b) 7 (d) 4
Q36. vf/kdkj ds HkjkiZ.k dk vk'k; gS v/khuLFkksa dks Hkjki.kZ &
¼i½ mŸkjknkf;Ro dk ¼iii½ dk;Z dk
¼ii½ tokcnsgh dk ¼iv½ dk;Z ,oa lEcfU/kr vf/kdkj dk
Delegation of authority means delegation to sub-ordinates of -
(a) responsibility (c) Work
(b) accountability (d) Work and related authority
Q37. deZpkfj;ksa dh LosPNk ij fuHkZj djrk gS &
¼i½ foHkkxh; laxBu ¼iii½ vkSipkfjd laxBu
¼ii½ fØ;kRed laxBu ¼iv½ vukSipkfjd laxBu
Depends on the sweet well of employees -
(a) Divisional organisation (c) Formal organisation
(b) Functional organisation (d) Informal organisation
Q38. fuEufyf[kr esa ls dkSu & lh fu;kstu dh lhek ugha gS &
¼i½ le; dh cckZnh ¼iii½ dBksjrk
¼ii½ vR;f/kd ykxr ¼iv½ fu;U=.k dk vk/kkj
Which of the following is not a limitation of planning -
(a) Wastage of time (c) Rigidity
(b) Huge cost (d) Basis of control
Q39. ubZ vkfFkZd uhfr ds izeq[k vax gS &
¼i½ mnkjhdj.k ¼iii½ futhdj.k
¼ii½ oS'ohdj.k ¼iv½ ;s lHkh
Main components of New Economic Policy are -
(a) Liberalisation (c) Privatisation
(b) Globalisation (d) All of these
Q40. izca/k ds fl)kUr ugha gS &
¼i½ O;kogkfjda ¼iii½ lEiw.kZ
¼ii½ yphysa ¼iv½ lkoZHkkSe
Principle of management are not -
(a) Behavioural (c) Absolute
(b) Flexible (d) Universal
 [k.M II (UNIT - II)
y?kq mŸkjh; iz'u (Short Answer Type Questions)

iz'u &1- m|ferh; izo`fŸk;ksa dks crkb,A

State Entrepreneurial Attitude.
iz'u &2- xSj & ljdkjh laxBu ds dk;Z dks crkb,A
Explain the work of Non - Government organisation ( NGO )
iz'u &3- foi.ku izcU/k dh fo'ks"krkvksa dks le>k,A
Explain the charactristics of Marketing Management.
iz'u &4- foi.ku & feJ.k ls D;k vk'k; gS \ blds vaxksa dks crk;sA
What is meant by Marketing Mix ? State its components.
iz'u &5- foKkiu rFkk O;fDrxr foØ; esa varj Li"V djsaA
Distinguish between Advertising and Personal Selling.
iz'u &6- iw¡th cktkj dks ifjHkkf"kr djsa ,oa blds nks fo'ks"krk,¡ crkb,A
Define capital market and state two characteristics of its.
iz'u &7- lsch ds m)s';ksa dks Li"V djsaA
Clarify the objectives of SEBI.
iz'u &8- foŸkh; fu.kZ;ksa dks izHkkfor djus okys dkjdksa dks crk;sA
State the factors affecting financial Decision.
iz'u &9- izcU/k dh fo'ks"krk,¡ le>kb,A
Describe the features of Management.
iz'u &10- izcU/k ds fl)kUrksa dh vko';drk rFkk egŸo dk o.kZu djsaA
State the Need and Importance of Management Principles.
 [k.M III (UNIT - III)
nh?kZ mŸkjh; iz'u (Long Answer Type Questions)

iz'u &1- iw¡th cktkj vkSj eqnzk cktkj esa D;k varj gS \
What are differences between Capital Market and Money Market
iz'u
? &2- ctVjh fu;U=.k dks ifjHkkf"kr dhft, ,oa blds ykHkksa dk o.kZu
dhft,A
Define Budgetary Control and discuss its advantages.
iz'u &3- funsZ'ku ds izd`fr ,oa blds rRoksa dks o.kZu dhft,A
Explain the Nature of Directing and its Elements.
iz'u &4- izcU/k esa vfHkizsj.kk ds egŸo dks Li"V dhft,A
Clarify Importance of motivation in management.

iz'u &5- fu;qfDrdj.k dh vko';drk D;ksa gS \ Li"V dhft,A

Explain, why is need of staffing ?
 Hkkx & 1 (UNIT - 1)
oLrqfu"B iz'u (Objective Typye Qestions)
mŸkjekyk (Answers)

1. c 21. d
2. d 22. d
3. c 23. d
4. d 24. c
5. c 25. a
6. d 26. c
7. b 27. d
8. c 28. d
9. d 29. a
10. d 30. d
11. b 31. d
12. d 32. d
13. a 33. d
14. c 34. d
15. d 35. b
16. a 36. d
17. d 37. d
18. c 38. d
19. b 39. d
20. d 40. c
 [k.M II (UNIT - II)
y?kq mŸkjh; iz'u (Short Answer Type Questions)
iz'u &1- m|ferh; izo`fŸk;ksa dks crkb,A
State Entrepreneurial Attitude.
mŸkj & m|ferh; izo`fŸk;k¡ fuEufyf[kr gSa &
¼d½ ;g dYiuk'khy gksus dh izo`fr gSA
¼[k½ ;g volj ryk'kus dh izo`fr gSA
¼x½ ;g tksf[ke mBkus dh izo`fr gSA
Ans:- Following are the attitudes of entrepreneurial.
(a) It is tendency to be Imaginative.
(b) It is tendency to search Opportunity.
(c) It is tendecy of Risktaking.
iz'u &2- xSj & ljdkjh laxBu ds dk;Z dks crkb,A
Explain the work of Non - Government orgainsation (NGO).
mŸkj & xSj & ljdkjh laxBu ds dk;Z fuEufyf[kr gSa &
¼d½ miHkksDŸkk tkx:drk esa rsth ykukA
¼[k½ 'kS{kf.kd laLFkkvksa dh lgk;rk djukA
¼x½ ljdkj dh lgk;rk djukA
Ans:- Following are the work of NGO :-
(a) Accelerating consumer awareness.
(b) Helping educational institutions.
(c) Extending support to govrnment.
iz'u &3- foi.ku izcU/k dh fo'ks"krkvksa dks le>kb,A
Explain the characteristics of Marketing Management.
mŸkj & ¼d½ foi.ku izcU/k] izcU/k dh ,d 'kk[kk gSA
¼[k½ foi.ku izcU/k fØ;kRed gSA
¼x½ foi.ku izcU/k oLrqvksa ,oa lsokvksa dk forj.k gSA
Ans :- Following are the characteristics of Marketing Management.
(a) Marketing Management is a branch of management.
(b) Marketing Management is functional.
(c) Marketing Managenment is distribution of goods and services.
iz'u &4- foi.ku & feJ.k ls D;k vk'k; gS \ blds vaxksa dks crk;sA
What is meant by Marketing Mix ? State its components.
mŸkj & foi.ku & feJ.k & fofHkUu foi.ku fØ;kvksa dks lQyrkiwoZd iwjk
djus ds fy, cukbZ xbZ uhfr;ksa dk ;ksx foi.ku feJ.k dgykrk gSA
foi.ku & feJ.k ds vax fuEufyf[kr gSa &
¼d½ mRiknu ¼[k½ ewY; ¼x½ LFkku ¼?k½ lao)Zu
Marketing Mix :- Aggregate of polices formulated to complete successfully
different marketing activities is called Marketing Mix.
Following are the componets of Marketing Mix :-
(a) Product (b) Price (c) Place (d) Promotion
iz'u &5- foKkiu rFkk O;fDrxr foØ; esa vUrj Li"V djsaA
Distinguish between Advertising and Personal Selling.
mŸkj & foKkiu rFkk O;fDrxr foØ; es vUrj &
Øe la[;k varj dk vk/kkj foKkiu O;fDrxr foØ;
1- O;fDrxr ;k foKkiu vO;fDrxr O;fDrxr foØ; O;fDrxr
vO;fDrxr gksrk gSA gksrk gSA
2- {ks= bldk {ks= O;kid bldk {ks= lhfer gksrk
gksrk gSA gSA
3- xfr blesa lans'k rhozxfr ls blesa lans'k igq¡pus dh
xzkgdksa rd igq¡prk gSA xfr vR;Ur /kheh gSA
4- ykxr foKkiu vis{kkd`r lLrk O;fDrxr foØ; eg¡xk
gSA gksrk gSA
Ans :- Distinction between Advertising and Personal selling :-
S.No. Basis of Difference Advertising Personal Selling
1. Personal / Advertising is Personal selling is
Impersonal impersonal. personal.
2. Scope It's scope is wide. It's scope is limit.
3. Speed Message reaches Message reaches at
the customers very slow speed.
quickly.
4. Cost Relatively less More expensive
expensive medium. medium.
iz'u &6- iw¡th cktkj dks ifjHkkf"kr djsa ,oa blds nks fo'ks"krk,¡ crkb,A
Define Capital market and state two characteristics of its.
mŸkj & iw¡th cktkj dh ifjHkk"kk %&
,y ,u0 flUgk ds vuqlkj **iw¡th cktkj ds varxZr mu lHkh lqfo/kkvksa ,oa laLFkkxr
izcU/kksa dks lfEefyr fd;k tkrk gS tks nh?kZdkyhu _.kksa ls lEcfU/kr gSA**
cStj ,oa xzqFkeSu ds vuqlkj] ** fofu;ksx cktkj dk vk'k; ,sls LFkku ls gS tgk¡ cprsa
izokfgr gksrh gSA**
iw¡th cktkj dh fo'ks"krk,¡ fuEu gSa &
¼d½ ;g nh?kZdkyhu izfrHkwfr;ksa esa O;ogkj djrk gSA
¼[k½ ;g fcpkSfy, ds ek/;e ls dk;Z djrk gSA
Ans :- Define Capital market
According to L.N. Sinha,
" Capital market refers to all the facilities and the
Institutional arrangements for the borowing and the loaning of the long term
funds."
According to Bajor & Gruthman,
" Investment market is a place at which
saving are flowed."
Following are the characteristics of capital market :-
(a) It deals in long - term securities.
(b) It works through intermediaries.
iz'u 7- lsch ds m)s';ksa dks Li"V djsaA
Clarify the objectives of SEBI.
mŸkj & lsch ds m)s'; fuEukafdr gSa &
¼d½ izfrHkwfr;ksa esa fuos'kdksa ds fgrksa dh lqj{kk djukA
¼[k½ izfrHkwfr cktkjk dk fu;eu djukA
¼x½ iw¡th cktkj esa turk dh cprksa dk fu;fer izokg cuk;s j[kukA
 Following are the objectives of SEBI.
(a) To safeguard the Interest of Inrestors in Securities.
(b) To Regulate the Sucurities Market.
(c) To ensure the investor's saving to steady flow into the capital market.
iz'u &8- foŸkh; fu.kZ;ksa dks izHkkfor djus okys dkjdksa dks crk;saA
State the factors affecting financial Decisions.

mŸkj & foŸkh; fu.kZ;ksa dks izHkkfor djus okys dkjd fuEufyf[kr gS &
¼i½ ykxra ¼ii½ tksf[ke ¼iii½ udn izokg fLFkfr ¼iv½ fu;a=.k dk izokg
¼v½ izorZu ykxr ¼vi½ LFkk;h ifjpkyu ykxr ¼vii½ iw¡th cktkj
Following are the factors affecting financial Decisions :-
(i) Cost (ii) Risk (iii) Cash floo Position (iv) Control considerations
(v) Floatation cost (vi) Fixed operating cost (vii) Capital Market
iz'u &9- izca/k dh fo'ks"krk,¡ le>kb,A
Describe the features of Management.
mŸkj & izcU/k dh fo'ks"krk,¡ fuEufyf[kr gS &
¼d½ izcU/k ,d lkoZHkkSfed izfØ;k gSA
¼[k½ izcU/k ,d l`tu'khy dk;Z gSA
¼x½ izcU/k ,d m}s'; iz/kku izfØ;k gSA
¼?k½ izcU/k loZO;kid gSA
Following are the features of Management -
(a) Management is a Universal Process.
(b) Management is a creative Function.
(c) Management is a goal oriented process.
(d) Management is all pervasive.
iz'u &10- izcU/k ds fl)kUrksa dh vko';drk rFkk egŸo dk o.kZu djsaA
State the Need and Importance of Management Principles.
mŸkj & izcU/k ds fl)kUrksa dh vko';drk ,oa egŸo fuEukafdr gS &
¼d½ ;g dk;Zdq'kyrk esa o`f) djrk gSA
¼[k½ ;g lkekftd m)s';ksa dh iwfŸkZ djrk gSA
¼x½ ;g tfVy leL;kvksa ds lek/kku esa ;ksxnku nsrk gSA
¼?k½ ;g HkkSfrd rFkk ekuoh; lalk/kuksa esa leUo; LFkkfir djrk gSA
Following are the need and importance of Management Principles.
(a) It increases Efficiency.
(b) It fulfils of social objectives.
(c) It helps in solving complex problems.
(d) It establishes co - ordination between Physical and Human Resources..
 [k.M III (UNIT - III)
nh?kZ mŸkjh; iz'u (Long Answer Type Questions)

iz'u &1- iw¡th cktkj vkSj eqnzk cktkj esa D;k varj gSA
What are differences between Capital Market and Money Market ?
mŸkj & iw¡th cktkj vkSj eqnzk cktkj esa vUrj &
Øe la- varj dk vk/kkj iw¡th cktkj eqnzk cktkj
1- vof/k iw¡th cktkj esa ,d o"kZ eqnzk cktkj esa ,d fnu ls
ls vf/kd dh vof/k esa ysdj ,d o"kZ dh vof/k
dks"kksa esa O;ogkj fd;k ds dks"kksa esa O;ogkj fd;k
tkrk gSA tkrk gSA
2- vax iw¡th cktkj ds izeq[k vax eqnzk cktkj ds izeq[k vax
gS & lerk] va'k] iwokZf/kdkj gSa & ;kpuk jkf'k] dks"kk &
va'k] _.ki= ckW.M~l vkfnA xkj foi=] okf.kfT;d i=
vkfnA
3- fu;a=.k iw¡th cktkj ij lsch dk eqnzk cktkj ij fjtoZ cSad
fu;a=.k gksrk gS vkWQ bafM;k dk fu;a=.k
gksrk gSA
4- nykyksa dh Hkwfedk iw¡th cktkj esa laiw.kZ ysu& eqnzk cktkj esa ysu & nsu
nsu nykyksa ;k e/;LFkksa ds nykyksa dh lgk;rk ,oa
ek/;e ls fd;k tkrk gSA fcuk lgk;rk ds fd;s
tkrs gSaA
5- O;ogkjksa dh xfr iw¡th cktkj esa O;ogkj eqnzk cktkj esa O;ogkj
djus esa le; vf/kd djus esa de le; yxrk
yxrk gSA gSA
6- iw¡th dh izd`fr blds }kjk LFkkbZ iw¡th o blds }kjk dsoy dk;Z &
dk;Z'khy iw¡th nksuksa dh 'khy iw¡th dh O;oLFkk dh
O;oLFkk dh tkrh gSA tkrh gSA
Distinction between Capital Market and Money Market.
S.No. Basis of Capital Market Money Market
Difference
1. Duration The period of maturity The period of maturity
in capital market is in money market rang-
more than one year. es from one day to
one year.
2. Component The components of The components of
capital markets are money markets are
Equity share, prefere- call money market, tr-
nce share, debentures, asury bill market, co-
bonds etc. mmercial bill market etc.
3. Control The capital market is The money market is
controlled by the SEBI. controlled by the RBI.
4. Role of Brokers In capital market busin- In money market bus-
ess is conducted throu- iness in conducted wi-
gh the brokers or inter- th or without the help
mediaries. of brokers.
5. Speed of transa- Capital market takes Money market takes
ctions more time in transaction. very little time in tran-
sactions.
6. Nature of Capital market provides Money market provid-
Capital both the permanent and s funds only for the
temporary working capital working capital.
iz'u &2- ctVjh fu;U=.k dks ifjHkkf"kr dhft, ,oa blds ykHkksa dk o.kZu djsaA
Define Budgetary Control and discuss its advantages.
mŸkj & gSjh ds vuqlkj] ** ctV lk/ku gS vkSj ctVjh fu;a=.k vfUre ifj.kke
gSA^^
tktZ ds vuqlkj] ** ctV fu;U=.k ,d ,slh izfØ;k gS ftlds }kjk
okLrfod dk;Z & dykiksa dk irk yxk;k tkrk gS] fQj ctV vuqekuksa
ls mldh rqyuk dh tkrh gS rkfd miyfC/k;ksa dh iqf"V dh tk lds
vFkok vuqekuksa ls lek;kstu djds ;k vUrjksa ds dkj.k dk lq/kkj
djds] vUrjksa dks nwj fd;k tk ldsA**
ctVjh & fu;U=.k ds ykHk fuEufyf[kr gSa &
¼d½ Hkkoh lEHkkoukvksa ij igys ls lgh fopkj djuk;
¼[k½ lk/kuksa dk lnqi;ksx;
¼x½ vf/kdkjksa rFkk nkf;Roksa ds lkSaius esa lgk;d;
¼?k½ O;kolkf;d fØ;kvksa esa fLFkjrk vkuk bR;kfnA
Definition of Budgetary Control -
According to Herry, " A budget is a means and budgetary control is the end
result."
According to George R. Terry, " Budgetary Control may be described as a
process of finding out what is being done and comparing actual results with
the corresponding budget data in or few to approve accomplishment or to
remedy differences by either adjusting the budget estimates or correcting
the cause of differences."
Following are Advantages of Budgetary Control :-
(a) To think in advance of future events.
(b) Best use of Resources.
(c) Helpful in delegation of Authority and Responsibility.
(d) Stability in Business Activities etc.
iz'u &3- funsZ'ku ds izd`fr ,oa blds rŸoksa dk o.kZu dhft,A
Explain the Nature of Directing and its Elements.
mŸkj & funsZ'ku ds izd`fr fuEukafdr gS &
¼d½ ;g izcU/k dk egŸoiw.kZ dk;Z gSA
¼[k½ ;g ekuoh; fu"iknu ls lEcfU/kr gSA
¼x½ ;g ,d lr~r izfØ;k gSA
¼?k½ ;g fofHkUu rŸoksa dk lewg gSA
funsZ'ku ds rŸo fuEukafdr gS &
¼d½ i;Zos{k.k funsZ'ku ds rŸo gSA
¼[k½ lUns'kokgu ;k lEizs"k.k funsZ'ku ds rŸo gSA
¼x½ usr`Ro funsZ'ku ds rŸo gSaA
¼?k½ vfHkizsj.k funsZ'ku ds rŸo gSaA
Ans :-3. Following are the nature of Directing :-
(a) It is an important function of Management.
(b) It is related to human performance.
(c) It is a continuous process.
(d) It is group of various Elements, etc.
Following are the elements of Directing :-
(a) Supervision is an elements of directing.
(b) Communication is an elements of directing.
(c) Leadership is an elements of directing.
(d) Motivation is an elements of directing etc.
iz'u &4- izcU/k esa vfHkizsj.kk ds egŸo dks Li"V dhft,A
Clarify Importance of Motivation in Management.
mŸkj & izcU/k esa vfHkizsj.kk ds fuEufyf[kr egŸo gS &
¼d½ vfHkizsj.kk izcU/k ds y{;ksa dh izkfIr esa lgk;d gSA
¼[k½ vfHkizsj.kk ls ekuoh; lk/kuksa dk vf/kdre mi;ksx esa lgk;rk feyrk gSA
¼x½ vfHkizsj.kk deZpkfj;ksa ds eukscy esa o`f) djrh gSA
¼?k½ vfHkizsj.kk dk;Z dq'kyrk esa o`f) djrh gSA
¼M-½ vfHkizsj.kk deZpkfj;ksa esa LFkkf;Ro ykrk gSA
¼p½ vfHkizsj.kk izcU/k esa LoLFk ekuoh; lEcU/kksa dk fodkl djrk gSA
bR;kfn
Following are the importance of Motivation in Management :-
(a) Motivation assits in achievements objectives of management.
(b) Motivation helps in maximum utilisation of human resources.
(c) Motivation boots the morale of employees.
(d) Motivation increases in work efficiency.
(e) Motivation brings / maintains stability in work force.
(f) Motivation developes of sound human relation in managements.
etc.
iz'u &5- fu;qfDrdj.k dh vko';drk D;ksa gS \ Li"V dhft,A
Explain, why is need of staffing?
mŸkj & fu;qfDrdj.k dh vko';drk fuEukafdr dkj.kksa ls gS &
¼d½ fu;qfDrdj.k dh vko';drk lalk/kuksa dk vf/kdre ,oa dq'kyre mi;ksx djus ds fy,A
¼[k+½ bldh vko';drk izcU/k ds vU; dk;ksZa ds izHkkoh ,oa dq'ky fu"iknu ds fy, gSA
¼x½ bldh vko';drk mRiknu rFkk mRikndrk esa o`f) ds fy, gSA
¼?k½ ;g ;ksX; deZpkfj;ksa dh [kkst esa lgk;d gSA
¼M-½ ;g O;kolkf;d miØe dh leL;kvksa dk lek/kku djus ds fy, mi;ksxh gSA
¼p½ ;g vf/kd mŸkjnkf;Roksa dks xzg.k djus okys O;fDr;ksas dk fodkl djus ds fy, mi;ksxh gSA bR;kfn
Following are the causes to need of Staffing :-
(a) The need of staffing is for maximum and efficient utillisation of resources.
(b) It is need for effective and efficient performance of other managerial
funciton.
(c) It is need for increase in production and productivity.
(d) It is helful to facilitate, Discovery of competent staff.
(e) It is useful for solving business enterprise problems.
(f) It is useful to Develope personnal for shouldering greater responsibili-
ties, etc.
MODEL QUESTION 2017
O;kolkf;d v/;;u
BUSINESS STUDIES

By :- SHIVAMSHRI
f’koe~Jh
jktdh; dU;k mPp fo|ky;
'kkL=h uxj] iVuk
 Hkkx & 1 (UNIT - 1)
oLrqfu"B iz'u (Objective Type Qestions)
cgq & fodYih; iz'u (Multiple choice Questions)
funsZ'k %& fuEufyf[kr esa lgh fodYi dk pquko djsa %&
( Instruction :- Choose the correct alternative from the following) :-
40 x 1 =40
iz'ku &1- leUo; gS &
¼i½ ,sfPNd ¼iii½ vuko';d
¼ii½ vko';d ¼iv½ le; dh cckZnh
( Co - ordination is ) -
(a) Voluntary (c) Unnecessary
(b) Necessary (d) Wastage of time
iz'ku &2- leUo; LFkkfir fd;k tkrk gS &
¼i½ lewgksa ds e/; ¼iii½ izcU/k ,oa deZpkfj;ksa ds e/;
¼ii½ foHkkxksa ds e/; ¼iv½ mi;qDr lHkh ds e/;
( Co - ordinatiion is established ) -
(a) between groups (c) between management and worker
(b) between departments (d) all the above
iz'ku &3- leUo; LFkkfir fd;k tkrk gS &
¼i½ mPp Lrj ds izcU/k }kjk ¼iii½ fuEu Lrj ds izcU/k }kjk
¼ii½ e/;e Lrjh; izcU/k }kjk ¼iv½ buesa ls fdlh ds }kjk ugha
( Co - ordination is established by ) -
(a) Top level management (c) lower management
(b) Middle level management (d) None of these
iz'ku &4- oSKkfud izcU/k ds tUenkrk dkSu Fks &
¼i½ ,p- ,l- ilZu ¼iii½ Mkbej
¼ii½ ,Q- MCY;w- Vsyj ¼iv½ pkYlZ cScst
( Who was the father of scientific management ) -
(a) H.S. Person (c) Diemer
(b) F.W. Taylor (d) Charles Babbage
iz'ku &5- gsujh Qs;ksy dk tUe gqvk Fkk &
¼i½ tkiku esa ¼iii½ Qzkal esa
¼ii½ teZuh esa ¼iv½ vesjhdk esa
( Henry Fayol was born in ) -
(a) Japan (c) France
(b) Germany (d) America
iz'ku &6- oSKkfud izcU/k dc izkjEHk gqvk &
¼i½ 1913 ¼iii½ 1903
¼ii½ 1832 ¼iv½ 1933
( When scientific management was introduced ) -
(a) 1913 (c) 1903
(b) 1832 (d) 1933
iz'ku &7- Hkkjr esa mnkjhdj.k dh uhfr jgh gS &
¼i½ lQy ¼iii½ vlQy
¼ii½ iw.kZr% vlQy ¼iv½ buesa ls dksbZ ugha
( Liberalisation policy in India has been ) -
(a) Successful (c) Unsuccessful
(b) total failure (d) None of these
iz'u &8- fuEufyf[kr esa ls dkSu lk O;olkf;d okrkoj.k dk y{k.k ugha gS &
¼i½ vfuf'pŸkrk ¼iii½ deZpkjh
¼ii½ lEcU/krk ¼iv½ >a>V
Which of the following does not characterise the business environment -
(a) uncertainly (c) employees
(b) relativity (d) complexity
iz'u &9- uohu vkfFkZd uhfr ?kksf"kr gqbZ Fkh &
¼i½ tqykbZ 1990 ¼iii½ tqykbZ 1991
¼ii½ tqykbZ 1992 ¼iv½ tqykbZ 2001
New ecomomic policy was declared in -
(a) July 1990 (c) July 1991
(b) July 1992 (d) July 2001
iz'u &10- **fu;kstu Hkfo"; dks idM+us ds fy, cuk;k x;k fiatjk gSA** ;g dFku fdldk gS &
¼i½ U;weSu ¼iii½ ,syu
¼ii½ gysZ ¼iv½ Vsjh
"A plan is a trap to capture the future." This statement is of -
(a) Newman (c) Allen
(b) Hurley (d) Terry
iz'u &11- tktZ vkj Vsjh ds vuqlkj fu;kstu ds izdkj gS &
¼i½ 2 ¼iii½ 6
¼ii½ 4 ¼iv½ 8
According to Geroge R. Terry, the types of planning -
(a) 2 (c) 6
(b) 4 (d) 8
iz'u &12- fu;kstu lHkh izcU/kdh; fØ;kvksa dk gS &
¼i½ izkjEHk ¼iii½ izkjEHk vkSj var nksuksa
¼ii½ vUr ¼iv½ buesa ls dksbZ ugha
Of all managerial activities planning is the -
(a) beginning (c) beginning and end both
(b) end (d) None of these
iz'u &13- cM+s vkdkj okys miØe esa HkjkiZ.k gksrk gS &
¼i½ ,sfPNd ¼iii½ vko';d
¼ii½ vfuok;Z ¼iv½ buesa ls dksbZ ugha
In a large sized enterprizes delegation is -
(a) voluntary (c) necessary
(b) compulsory (d) None of these
iz'u &14- izcU/k dk Lor% foLrkj gksrk gS &
¼i½ HkjkiZ.k }kjk ¼iii½ fodsUnzhdj.k }kjk
¼ii½ dsUnzhdj.k }kjk ¼iv½ lHkh ds }kjk
Management itself expands -
(a) through delegation (c) through decentralisation
(b) through centralisation (d) through all
iz'u &15- vf/kdkj dk HkjkiZ.k ugha fd;k tk ldrk gS &
¼i½ nSfud dk;Z dk ¼iii½ xksiuh; dk;Z dk
¼ii½ lk/kkj.k dk;Z dk ¼iv½ ljy dk;Z dk
Authority can not be delegated of -
(a) routine work (c) secret work
(b) ordinary work (d) easy work
iz'u &16- mŸkjnkf;Ro gksrk gS &
¼i½ v/khuLFk dk ¼iii½ v/khuLFk o vf/kdkjh nksuks dk
¼ii½ vf/kdkjh dk ¼iv½ buesa ls dksbZ ugha
Responsibility is of -
(a) Subordinate (c) Sub ordinate and officer both
(b) Officer (d) None of these
iz'u &17- fodkl dk m)s'; gS &
¼i½ ;ksX;rk esa o`f) ¼iii½ inksUufr ds volj
¼ii½ Js"B fu"iknu ¼iv½ ;s lHkh
Objective of development is -
(a) Increase in knowledge (c) Increase in post
(b) Better performance (d) All these
iz'u &18- fodkl dh fof/k;k¡ gS &
¼i½ in gsjQsj ¼iii½ QkeZ ij fodkl
¼ii½ vYidkyhu ikB~;Øe ¼iv½ ;s lHkh
Method of development are -
(a) Position rotation method (c) Development on the job
(b) Short term syllabus (d) All these
iz'u &19- izf'k{k.k dh fof/k;k¡ gS &
¼i½ dk;Z cnyh izf'k{k.k ¼iii½ izf'k{kqrk izf'k{k.k
¼ii½ dk;Z ij izf'k{k.k ¼iv½ ;s lHkh
Method of training are -
(a) Job rotation training (c) apprenticeship training
(b) On the job training (d) All these
iz'u &20- deZpkfj;ksa dk izf'k{k.k gS &
¼i½ vko';d ¼iii½ vuko';d
¼ii½ vfuok;Za ¼iv½ ?ku dh cckZnh
Employees training is -
(a) necessary (c) unnecessary
(b) compulsory (d) wastage of money
iz'u &21- LFkkukUrj.k vkSj izksUufr fu;qfDr ds lk/ku gS &
¼i½ ckgkz ¼iii½ la?k
¼ii½ vkUrfjd ¼iv½ Bsdknkjh
Transfers and Promotion are sources of recruitment -
(a) External (c) Unions
(b) Internal (d) Contractual
iz'u &22- izf'k{k.k ,d izfØ;k gS &
¼i½ pkyw ¼iii½ lrr~
¼ii½ fu;fera ¼iv½ buesa ls dksbZ ugha
Training is a process -
(a) Current (c) Continuous
(b) Regular (d) None of these
iz'u &23- ekuo lalk/ku izcU/k esa lfEefyr gS &
¼i½ HkrhZ ¼iii½ izf'k{k.k
¼ii½ p;u ¼iv½ ;s lHkh
Human resource management includes -
(a) Recruitment (c) Training
(b) Selection (d) All of these
iz'u &24- usrk esa gksrh gS &
¼i½ fuiq.krk ¼iii½ vkRe & fo'okl
¼ii½ nwjnf'kZrk ¼iv½ ;s lHkh
The leader possess -
(a) Intelligence (c) Self - confidence
(b) Foresightedness (d) All of these
iz'u &25- usrk v/khuLFkksa ls dke ysrk gS &
¼i½ pkrq;Z ls ¼iii½ M.Ms ls
¼ii½ /kedkdj ¼iv½ buesa ls dksbZ ugha
The leader takes work from his subordinates -
(a) by tact (c) by rod
(b) by threatening (d) None of these
iz'u &26- i;Zos{k.k rŸo gS &
¼i½ usr`Ro dk ¼iii½ fu;kstu dk
¼ii½ funsZ'ku dk ¼iv½ buesa ls dksbZ ugha
Supervision is an element of -
(a) leadership (c) planning
(b) direction (d) None of these
iz'u &27- lUns'kokgu ds izdkj gS &
¼i½ fyf[kra ¼iii½ ekSf[kd
¼ii½ vkSipkfjda ¼iv½ buesa ls lHkh
Types of communication are -
(a) Written (c) Verbal
(b) Formal (d) All of these
iz'u &28- izHkkoh lUns'kokgu esa Hkk"kk dk mi;ksx ugha gksuk pkfg, &
¼i½ Li"V ¼iii½ izHkkoh
¼ii½ vLi"V ¼iv½ 'kkyhu
Ineffective communication language should not be used -
(a) express (c) impressing
(b) ambiguous (d) courtsry
iz'u &29- vaxwjhyrk lans'kokgu gksrk gS &
¼i½ vukSipkfjd ¼iii½ fyf[kr
¼ii½ vkSipkfjd ¼iv½ buesa ls dksbZ ugha
Grapevine communication is -
(a) Imformal (c) Written
(b) Formal (d) None of these
iz'u &30- usrk gksrk gS &
¼i½ tUe ls ¼iii½ tUe ls ,oa cu;k tkrk gS nksuksa
¼ii½ cuk;k tkrk gS ¼iv½ buesa ls dksbZ ugha
The leader is -
(a) By birth (c) Birth and made both
(b) Made (d) None of these
iz'u &31- usrk ds ikl lŸkk gksrh gS &
¼i½ vukSipkfjd ¼iii½ futh
¼ii½ vkSipkfjd ¼iv½ ljdkjh
The leader has authority -
(a) Informal (c) Personal
(b) Formal (d) Government
iz'u &32- vfHkizsfjr deZpkfj;ksa dks --------------------- iqjLd`r fd;k tkrk gS &
¼i½ _.kkRed ¼iii½ okLrfod
¼ii½ /kukRed ¼iv½ buesa ls dksbZ ugha
Motivated employees are ................. rewarded.
(a) Negative (c) intrinsic
(b) positive (d) None of these
iz'u &33- dq'ky funsZ'ku ds fy, vfHkizsj.k ----------------------- gS &
¼i½ vko';d ¼iii½ /ku dh cckZnh
¼ii½ vuko';d ¼iv½ le; dh cckZnh
For efficent direction motivation is ..................
(a) necessary (c) wastage of money
(b) unnecessary (d) wastage of time
iz'u &34- fu;U=.k ,d -------------------- izfØ;k gS &
¼i½ fujUrj ¼iii½ lkewfgd
¼ii½ pkyw ¼iv½ buesa ls dksbZ ugha
Control is a ........................ process.
(a) Continuous (c) Combined
(b) Current (d) None of these
iz'u &35- fopyu ---------------- izdkj ds gksrs gS &
¼i½ 2 ¼iii½ 4
¼ii½ 3 ¼iv½ 5
Deviations are of ...................... types.
(a) 2 (c) 4
(b) 3 (d) 5
iz'u &36- ctV ----------------- izdkj ds gksrs gS &
¼i½ 2 ¼iii½ 4
¼ii½ 3 ¼iv½ 5
Budget are of .................. types.
(a) 2 (c) 4
(b) 3 (d) 5
iz'u &37- 'kq) dk;Z'khy iw¡th ¾ pkyw lEifŸk ---------------------------
¼i½ pkyw nkf;Ro ¼iii½ v'kq) nkf;Ro
¼ii½ 'kq) nkf;Ro ¼iv½ buesa ls dksbZ ugha
Net working capital = Current Assets ..................
(a) current liabilities (c) impure liabilities
(b) Net liabilities (d) None of these
iz'u &38- oS/kkfud :i ls lsoh dh LFkkiuk gqbZ Fkh &
¼i½ 1988 ¼iii½ 1992
¼ii½ 1990 ¼iv½ 1994
Legally SEBI was established in .............
(a) 1988 (c) 1992
(b) 1990 (d) 1994
iz'u &39- uohu fuxZfer va'kksa esa O;ogkj djrk gS &
¼i½ xkS.k cktkj ¼iii½ xkS.k o izkFkfed cktkj nksuksa
¼ii½ izkFkfed cktkj ¼iv½ buesa ls dksbZ ugha
In new issued shares deals.
(a) Secondary Market (c) Secondary & Primary Market both
(b) Primary Market (d) None of these
iz'u &40- foKkiu gS &
¼i½ fofu;ksx ¼iii½ /ku dh cckZnh
¼ii½ vuko';d ¼iv½ buesa ls dksbZ ugha
Advertising is -
(a) investment (c) wastage of money
(b) unnecessary (d) None of these
 [k.M II (UNIT - II)
y?kq mŸkjh; iz'u (Short Answer Type Questions)
10 x 3 = 30

iz'u &1- izHkkoiw.kZrk vkSj dq'kyrk esa D;k vUrj gS \

What is difference between Effictiveness Vs Efficienc y ?
iz'u &2- izcU/k ds Lrjksa dks crkb,A
State the levels of Management.
iz'u &3- dw.V~t ,oa vks* Mksusy us lapkyd eaMy ds D;k dk;Z crk;s gSa \
What are works of Board of Directors, state by Koontz and O' Donnell ?
iz'u &4- izcU/k ds dk;ksZa dks fy[ksaA
Write the functions of Management.
iz'u &5- vkns'k dh ,dkRedrk ds fl)kUr dk /kukRed izHkko crk;saA
State the positive effect of the principle of unity of command.
iz'u &6- futhdj.k D;k gS \ blds nks izHkkoksa dks fy[ksaA
What is Privatisation ? Write its two effects.
iz'u &7- fu;kstu dh rhu dfBukb;ksa dks fy[ksaA
Describe the three difficulties of planning.
iz'u &8- laxBu izfØ;k ds dneksa dks crk;sA
State the steps of process of Organising.
iz'u &9- fu;qfDrdj.k dh izd`fŸk;ksa dks le>k,A
Discuss the Nature of Staffing.
iz'u &10- ckgkz foKkiu dh fofHkUu izk:i dks crk;saA
Explain the various forms of out door Advertisement.
 [k.M III (UNIT - III)
nh?kZ mŸkjh; iz'u (Long Answer Type Questions)
05 x 6 =30

iz'u &1- laxBu ls D;k vk'k; gS \ laxBu ds fo'ks"krkvksa dk o.kZu dhft,A

What is meanat by Organisatioin ? Explain the Characteristics of
Organising/ Organisation.
iz'u &2- fu;kstu dh vko';drk D;ksa gksrh gS] le>k;saA
Explain, why is planning needed ?
iz'u &3- mnkjhdj.k 'kCn dks la{ksi esa le>kb, rFkk blds eq[; fo'ks"krvksa dh foospuk dhft,A
Explain in brief, the term Liberalisation and discuss its main characteristics.
iz'u &4- vfHkizsj.kk dks ifjHkkf"kr dhft, ,oa blds fo'ks"k y{k.kksa dk o.kZu dhft,A
Define Motivation and discuss its special features.
iz'u &5- izcU/k dh izd`fr dk o.kZu djsaA
State the Nature of Management.
 mŸkjekyk Answers
Hkkx & 1 (UNIT - 1)
oLrqfu"B iz'u (Objective Typye Qestions)
cgq & fodYih; iz'u (Multiple choice Questions)
1. b 21. b
2. d 22. c
3. a 23. d
4. b 24. d
5. c 25. a
6. a 26. b
7. a 27. d
8. c 28. b
9. c 29. a
10. c 30. c
11. b 31. b
12. c 32. b
13. b 33. a
14. a 34. a
15. c 35. b
16. b 36. c
17. d 37. a
18. d 38. c
19. d 39. b
20. a 40. a
 [k.M II (UNIT - II)
y?kq mŸkjh; iz'u (Short Answer Type Questions)
iz'u &1- izHkkoiw.kZrk vkSj dq'kyrk esa D;k varj gS &
What is difference between Effectiveness Vs Efficiency ?
mŸkj & Øe la0 varj dk vk/kkj izHkkoiw.kZrk dq'kyrk
1- vFkZ blls gekjk vfHkizk; dke blls gekj vfHkizk; dke
dks iwjk djus ls gksrk gS pkgs dks U;wure ykxr ij iwjk
mldksa iwjk djus esa fdruh gh djus ls gksrk gSA
ykxr D;ksa u vk tk,A
2- eq[; fcaUnq le; ij yf{kr mRiknu dks yf{kr mRiknu dks bldh
izkIr djuk bldk /;s; gksrk U;wure ykxr ij izkIr
gSA djuk bldk /;s; gksrk gSA
3- m)s'; ;g vfUre ifj.kke dks le; ;g ykxr ykHk fo'ys"k.k
ij izkIr djus ls lEcfU/kr ls lEcfU/kr gksrk gSA
gksrk gSA
Ans :- S.N. Bais of Effectiveness Efficiencey
Difference
1. Meaning It refers to complete the It refers to complete
task on time, no matter the task correctly with
whatever is the cost. minimum of cost.
2. Cansidration Its main consideration Its main consideration
is producing target pro- is producing target
-ductioin on time. production to its
Minimum cost.
3. Objective It is concerned with the It is concerned with
the
achievement of end cost analysis.
result.
iz'u &2- izcU/k ds Lrjksa dks crkb,A
State the levels of Management.
mŸkj & izcU/k ds eq[;r% rhu Lrj gS &
¼d½ mPp Lrjh; izcU/k
¼[k½ e/;e Lrjh; izcU/k
¼x½ fuEu Lrjh; izcU/k
Ans :- There are three main levels of Mangement -
(a) Top Level Management.
(b) Middle Level Management.
(c) Lower Level Management.
iz'u &3- dw.V~t ,oa vks* Mksusy us lapkyd eaMy ds D;k dk;Z crk;s gSa \
What are works of Board of Directors state by Koontz and O' Donnell ?
mŸkj & lapkyd eaMy ds fuEufyf[kr dk;Z gSa &
¼d½ miØe ds m)s';ksa dk fu/kkZj.k djukA
¼[k½ ;kstukvksa ,oa ifj.kkeksa dh tk¡p djukA
¼x½ ctVksa dk vuqeksnu djuk bR;knhA
Ans :- Following are the works of Board of Directors -
(a) To determine of enterprise objectives.
(b) To check the plans and results.
(c) To approve the Budgets etc.
iz'u &4- izcU/k ds dk;ksZa dks fy[ksaA
Write the Functions of Management.
mŸkj & izcU/k d sfuEufyf[kr dk;Z gSa &
¼d½ fu;kstu ¼[k½ laxBu ¼x½ lapkyu ¼?k½ fu;qfDr;k¡ ¼M-½ leUo;
¼p½ fjiksfVax rFkk ¼N½ ctfVaxA
Ans :- Following are the functioins of Management -
(a) Planning (b) Organisatioin (c) Operating (d) Staffing
(e) Co - ordinate (f) Reporting (g) Budgetting
iz'u &5- vkns'k dh ,dkRedrk ds fl)kUr dk /kukRed izHkko crk;saA
State the postive effect of the principle of Unity of command.
mŸkj & ¼d½ v/khuLFkksa ds fy, Hkzfer fLFkfr dk iSnk u gksukA
¼[k½ mŸkjns;rk ds fu/kkZj.k esa vklkuhA
¼x½ dk;Z dq'kyrk esa o`f)A
Ans :- (a) No confusion in the mind of subordinate.
(b) Easy to fix responsibility.
(c) Improves effectiveness in working etc.
iz'u &6- futhdj.k D;k gS \ blds nks izHkkoksa dks fy[ksaA
What is Privatisation ? Write its two effects.
mŸkj & ,slh vkfFkZd izfØ;k ftlds }kjk lkoZtfud {ks= ds fdlh miØe dks iw.kZr;k ;k va'kr%
futh LokfeRo esa yk;k tkrk gS] futhdj.k dgykrk gSA
futhdj.k dk O;olk;@m/kksx ij izHkko %&
¼d½ blls futh {ks= ds fuos'k esa o`f) gksrh gSA
¼[k½ futh {ks= ds m/kksxksa ds fodkl o foLrkj dks izkRs lkgu feyrk gSA
Ans :- Privatisation refers to such an economic process throrugh which some
public sector undertakings are brought either particully or completely under
private ownership.
Important of Privatisation on Business / Industry :-
(a) It increases in Private Sector Investment.
(b) It creates incentive to Development and expansion to Private Sector
Industries.
iz'u &7- fu;kstu ds rhu dfBukb;ksa dks fy[ksaA
Describe the three difficulties of planning.
mŸkj & fu;kstu ds dfBukbZ;k¡ fuEufyf[kr gS &
¼d½ Hkkoh ifjfLFkfr;ksa dh vfuf'prrk jgrh gSA
¼[k½ le; ,oa /ku dk viO;; gksrk gSA
¼x½ i;kZIr ekufld ;ksX;rk vFkok cqfn~eŸkk dk vHkko gksrk gSA
Ans :- Following are the difficulties of planning.
(a) Uncertainty of future conditions in ti.
(b) Misuse of time and money in it.
(c) Lack of Adequate Mental Ability or Intelligency in it.
iz'u &8- laxBu izfØ;k ds dneksa dks crk;saA
State the steps of Process of Organising.
mŸkj & laxBu izfØ;k ds fuEu dnesa gSa &
¼d½ laLFkk ds m)s';ksa ,oa y{;ksa dk fu/kkZj.k djukA
¼[k½ deZpkfj;ksa ds e/; dk;Z dk vkoaVu djukA
¼x½ deZpkfj;ksa ds vf/kdkj lŸkk] dŸkZO; ,oa nkf;Roksa dh O;oLFkk djuk bR;kfnA
Ans :- Following are the main steps of process of Organising.
(a) To establish institutional objectives and targets.
(b) To allocate of work amongst the Employees.
(c) To define Authority, Duties and liabilities of employees etc.
iz'u &9- fu;qfDrdj.k dh izd`fr;ksa dks le>k,A
Discuss the Nature of Staffing.
mŸkj & fu;qfDrdj.k dh izd`fr;k¡ fuEufyf[kr gS &
¼d½ fu;qfDrdj.k izcU/k iz.kkyh dh mi & iz.kkyh gSA
¼[k½ fu;qfDrdj.k oŸkZeku ,oa Hkkoh vko';drkvksa dh iwfŸkZ djrk gSA
¼x½ fu;qfDrdj.k dh lHkh izcU/kdh; Lrjksa ij vko';drk gSA
Ans :- Following are the Nature of Staffing.
(a) Staffing is a Sub - system of Managing system.
(b) Staffing fulfils the present and future needs.
(c) Staffing is needed at all Managerial levels etc.
iz'u &10- ckgkz foKkiu ds fofHkUu izk:i dks crk;saA
Explain the various forms of Outdoor Advertisement.
mŸkj & ckgkz foKkiu ds fofHkUu izk:i fuEufyf[kr gS &
¼d½ iksLVlZ ¼[k½ foKkiu cksMZ ¼x½ fo|qr }kjk ltkoV ¼?k½ LVhdj foKkiu
¼M-½ cl] Vªsu rFkk VªkW; foKkius ¼p½ lS.Mfop cksMZ foKkiu ¼N½ xqCckjksa ij foKkiu
djuk ¼t½ isfUly o Mk;jh ij foKkiu bR;kfnA
Ans :- Following are the various forms of outdoor Advertisement :-
(a) Posters (b) Advertisements Board (c) Electric Display (d) Buses,
Trains and Trams Advertisement (e) Sandwich Board Advertisement
(f) Advertisement on baloons (g) Advertisement on pecil and diary etc.
iz'u &1- laxBu ls D;k vk'k; gS \ laxBu ds fo'ks"krkvksa dk o.kZu dhft,A
What is meant by organisation ? Explain the characteristics of organising /
organisation.
mŸkj & laxBu dk vFkZ & laxBu ls gekjk vfHkizk; lkewfgd m)s';ksa dh izkfIr gsrq fofHkUu vaxksa
esa eS=hiw.kZ lek;kstu djus ls gksrk gSA
gSus ds vuqlkj] ** fdlh lkekU; m)s'; vFkok m)s';ksa dh izkfIr ds fy, fof'k"V vaxksa dk eS=hiw.kZ
la;kstu dh laxBu dgykrk gSA**
laxBu g~hs fo'ks"krk,¡ fuEufyf[kr gS &
¼d½ laxBu O;fDr;ksa dk lewg gSA
¼[k½ laxBu ,d izfØ;k gSA
¼x½ laxBu izcU/k dk ,d rU= gSA
¼?k½ laxBu lapkj dh iz.kkyh gSA
¼M-½ laxBu lkoZHkkSfed gksrs gSa] bR;kfnA
Ans :- Meaning of Organising / Organisation :-
Organisation refers to harmonious
adjustment of various parts to achieve common objectives.
According to Haney,
" Organisation is a harmonious adjustment of specialised parts
or the accomplishment of some common purpose or purposes."
Following are the characteristics of organising :-
(a) Organisation is a group of Individuals.
(b) Organisation is a Mechanism of Management.
(c) Organisation is a system of communication.
(d) Organisation are Universal, etc.
iz'u &2- fu;kstu dh vko';drk D;ksa gksrh gS] le>k;saA
Explain, Why is planning needed ?
mŸkj & fu;kstu dh vko';drk fuEukafdr dkj.kksa ls gksrh gS &
¼d½ fu;kstu dh vko';drk Hkkoh vfuf'prrkvksa rFkk ifjoŸkZuksa dk lkeuk djus ds fy,
gksrh gSA
¼[k½ fu;kstu dh vko';drk laxBukRed y{;ksa dh vksj /;ku dsUnzhr djus fy, gksrk gSA
¼x½ bldh vko';drk mrkoys fu.kZ;ksa ij jksd yxkus ds fy, gksrh gSA
¼?k½ bldh vko';drk ,drk ,oa leUo; LFkkfir djus ds fy, gksrh gSA
¼M-½ bldh vko';drk izfrLi/kkZRed 'kfDr esa lq/kkj ykus ,oa o`f) djus ds fy, gksrh gSA
¼p½ bldh vko';drk fu;U=.k dks lqfo/kktud cukus ds fy, gksrk gSA
Ans :- Following causes are needed to plannng :-
(a) Planning is needed to face future uncertainties and changes.
(b) Planning is needed to focus attention an organisational goals.
(c) It is needed to establish unity and co - ordination.
(d) It is needed to control hasty decisions.
(e) It is needed to improve and increase competitive power.
(f) It is needed to facilitate control, etc.
iz'u &3- mnkjhdj.k 'kCn dks la{ksi esa le>kb, rFkk blds eq[; fo'ks"krkvksa dh foospuk dhft,A
Explain in brief, the team Liberalisation and discuss its main characteristics.
mŸkj & mnkjhdj.k
mnkjhdj.k dk vFkZ gS vFkZO;oLFkk dks vf/kd izfr;ksxh cukus gsrq
ukSdj'kkgh f'kdats ls eqfDr fnykukA
nwljs 'kCnksa esa] dgk tk ldrk gS fd & mnkjhdj.k dk vFkZ ljdkjh ck/;rk ,oa la'kks/ku
esa deh ykuk gSA
 mnkjhdj.k ds izeq[k fo'ks"krk,¡ fuEukafdr gS &
¼d½ vf/kdrj m/kksxksa esa ykblsal dh vfuok;Zrk dks lekIr djukA
¼[k½ oLrqvksa vkSj lsokvksa ds ,d LFkku ls nwljs LFkku ij yxs izfrcU/kksa dks gVkukA
¼x½ oLrqvksa o lsokvksa ds ewY; fu/kkZj.k esa LorU=rkA
¼?k½ O;kolkf;d fØ;kvksa ds iSekus dk LorU= fu/kkZj.k djukA
¼M-½ vk;kr & fu;kZr izfØ;k dks ljy cukukA
¼p½ fons'kh iw¡th o rduhd dks vkdf"kZr djus dks ljy cukukA
Ans :- Liberalisation :-
It refers to unshackle the economy from bureaucratic cobweb
to make it more competitive.
In other words, It can by say that -
Liberalisation means reduces government controls and restric
-tion.
Following are the main characteristics of Liberalisation :-
(a) To do away with the necessity of having a license for most of the indus -
tries.
(b) Removing restrictions for the movement of goods and services from one
place to another.
(c) Freedom to fix the prices of goods and services.
(d) Freedom in determining the scale of business activities.
(e) Simplifying import - export procedure.
(f) Simplifying the process of attracting foreign capital and technology.
iz'u &4- vfHkizsj.kk dks ifjHkkf"kr dhft, ,oa blds fo'ks"k y{k.kksa dks o.kZu dhft,A
Define Motivation and discuss its special features.
mŸkj & dsjksy 'kkVZy ds vuqlkj]
** vfHkizjs.kk ,d fuf'pr fn'kk esa vxzlj gksus vFkok fuf'pr y{;
dks izkIr djus dh mRd`"V bPNk ;k vko`fŸk dks dgrs gSaA**
LVsuys osUl ds vuqlkj]
** dksbZ Hkh Hkkouk vFkok bPNk tks fdlh O;fDr ds ladYi dks bl
izdkj vuqdwfyr djrh gS fd og O;fDr dk;Z dks izsfjr gks tk;s] mls vfHkiszj.kk dgrs gSaA**
vfHkizsj.kk ds fo'ks"k y{k.k fuEufyf[kr gS &
¼d½ vfHkizsj.kk ,d vkUrfjd vfHkO;fDr ;k vuqHko gSA
¼[k½ vfHkizsj.kk ,d euksoSKkfud rŸo gSA
¼x½ euq"; dh vfHkizsj.kk izfØ;k fHkUu & fHkUu gksrh gSA
¼?k½ vfHkizsj.kk euq"; ds O;ogkj dks izHkkfor djrh gSA
Ans :- Definitiion of Motivation :-
According to Carroll Shartle,
" Motivation is a reported urge or tension to more
in a given direction or to achieve goal."
According to Stanlay Vance,
" Motivation implies, any emotion or desire which
so condition one's with that individual is propelled into action."
Following are the special features of Motivation :-
(a) Motivation is an Internal Feeling.
(b) Motivation is a Psychological Element.
(c) Motivational processes different from man to man.
(d) Motivation effects Human behaviour etc.
iz'u &5- izcU/k dh izd`fr dk o.kZu djsaA
State the Nature of Management.
mŸkj & izcU/k dh izd`fr fuEufyf[kr gS &
¼d½ izcU/k foKku ,oa dyk nksuksa gSA
¼[k½ izcU/k ,d is'kk gSA
¼x½ izcU/k ,d lkoZHkkSfed fØ;k gSA
¼?k½ izcU/k ,d lkekftd mŸkjnkf;Ro gSA
¼M-½ izcU/k ,d iz.kkyh gSA
¼p½ izcU/k ,d tUetkr izfrHkk gSA
¼N½ izcU/k lHkh Lrjksa ij vko';d gSA
¼t½ izcU/k ,d vn`'; 'kfDr gSA
¼>½ izcU/k ,oa LokfeRo izk;% fHkUu gksrk gS] bR;knhA
Ans :- Following are the Nature of Management -
(a) Management is a combination of both, Science and Art.
(b) Management is a Profession.
(c) Management is a Universal Process.
(d) Management is a social responsibility.
(e) Management is a system.
(f) Management is an Inborn quality.
(g) Management is needed at all levels.
(h) Management is an invisible force.
(i) Management and ownership are generally different, etc.
 I. COM XII

MODEL QUESTION 2017

O;kolkf;d v/;;u
BUSINESS STUDIES

SET - 8

By :-
Dr. Rupa Pandey
Patna High School
 I.COM Class-XII
Businesh Studies/O;olkf;d v/;;u
Hkkx & 1 (UNIT - 1)
oLrqfu"B iz'u (Objective Type Questions
cgq & fodYih; iz'u (Multiple choice Questions)

funsZ'k %& fuEufyf[kr esa lgh fodYi dk pquko djsa %&

( Instruction :- Choose the correct alternative from the following) :-
1- uohu fuxZfer va'kksa esa O;ogkj djrk gSA
d- xkS.k cktkj [k- izkFkfed cktkj
x- izkFkfed o xkS.k cktkj nksuksa ?k- buesa ls dksbZ ugha
New issued shares deals in
a. Scondary market b. Primary market
c. Primary & Secondary market both d. None of these
2- lkekftd okrkoj.k dk fuEufyf[kr esa ls dkSu&lk mnkgj.k gSA
d- eqnzk dh vkiwfrZ [k- miHkksDrk laj{k.k vf/kfu;e
x- Hkkjrh; lafo/kku ?k- ifjokj dh lajpuk
Which of the following is an example of social environment
a. Money supply b. Consumer Protection act
c. Indian Constitution c. Composition of family
3- fdl ns'k esa Mkd }kjk O;kikj dk tUe gqvk \
d- la;qDr jkT; vesafjdk [k- Ýkal x- teZuh
In which country trade by mail started ?
a. United state of America b. France c. Germany
4- lqij cktkj mnkgj.k gSA
d- foHkkxh; HkaMkjksa ds [k- Mkd }kjk O;kikj ds x- cgqla[;d nqdkuksa ds
Example of Super Market
a. Departmetal stores b. Trade by mail c. Multiple shops/stores
5- daiuh d`f=e O;fDr dgykrh gS] D;ksafd
d- ;g izkd`frd O;fDr ds :i esa ugha gksrh gSA [k- ;g vn`'; o vewrZ gSA
x- bldk vfLrRo dsoy dkuwu dh n`f"V esa gSA
A company is called an artificial person because
a. It does not have the shape of a natural person
b. It is invisible & intangible c. It exists only in contemplation of law.
6- ,d futh daiuh O;olk; 'kq: dj ldrh gSA
d- fdlh Hkh le;
[k- lekesyu dk izek.k&i= izkIr djus ds ckn
x- O;olk; 'kq: djus dk izek.ki= izkIr djus ds ckn
A private company can commence business.
 a. At any time
b. After obtaining the certificate of incorporation
c. After obtaining the certificate of commencement of business.
7- U;wure izkfFkZr iw¡th dh jkf'k fuEufyf[kr esa ls fdlls tkuh tkrh gSA
d- ik"kZn varZfu;e [k- ik"kZn lhekfu;e x- izfooj.k
The amount of minimum subscription can be known from
a. Articles of Association b. Memorandum of association c. Prospectus
8- QeZ ds _.kksa ds laca/k esa lk>snkjksa dk nkf;Ro
d- O;olk; esa viuh iw¡th dh jde rd lhfer gksrk gS [k- vlhfer gksrk gSA
x- lk>snkj ds }kjk nh xbZ xkjaVh dh jde rd lhfer gksrk gSA
Liability of partners in respect of firm's debt is
a. Limited upto the amount of their capital in business
b. Unlimited
c. Limited upto the amount of guarntee given by the parter
9- O;kikj dk mís'; gSA
d- lekt lsok [k- ykHk dekuk x- ;s nksauksa
The purpose of business is
a. Social Service b. To earn profit c. both a & b
10- lk>snkjh le>kSrk
d- ,d fyf[kr dkuwuh nLrkost gSA [k- ,d ekSf[kd le>kSrk gSA
x- dkuwuh rkSj ykxw ugha fd;k tk ldrk
A partnership deed is
a. A written legal document b. A verbal understanding
c. Not enforceable at law
11- ,d ukeek= dk lk>snkj
d- QeZ ds ykHk esa fgLlk ck¡Vus dk vf/kdkj ugha j[krk gSA
[k- vU; lk>snkjksa ds dk;ksZa ds fy, nk;h ugha gksrk gSA
x- rhljs i{kksa ds izfr mÙkjnk;h ugha gksrk gSA
A nominal partner is
a. Not entitled to share the profits of the firm
b. Not liable for acts of other partners
c. Not liable to third parties
12- ,d futh daiuh og gS tgk¡
d- va'kksa ds gLrkarj.k ij izfrca/k gSA [k- va'k LVkWd ,Dlpsat ij [kjhns ;k csps tk ldrs gSaA
x- va'kksa ds gLrkarj.k ij dksbZ jksd ugha gSA
A private limited company is one in which
a. Share transfer is restricted
b. Shares can be traded on stock exchange
c. There is no restriction on transfer of shares.
13- izca/k dk deZpkfj;ksa dks lokZf/kd izsj.kk nsus okyk dk;Z gS \
d- LVkfQax [k- vfHkizsj.k x- laxBu ?k- fu;a=.k
Maximum incentive giving function of management of employee is
a. Staffing b. Motivation c. Organisation d. Controlling
14- tktZ vkj VSjh ds vuqlkj izca/k ds dk;Z gSA
According to George R. Terry the function of management ar e
a. 2 b. 4 c. 6 d. 7
15- izca/k ds fdrus Lrj gS \
How many levels of management are
a. 3 b. 4 c. 5 d. 7
16- oSKkfud izca/k ls Jfedksa ds ikfjJfed esa ------------ gksrh gSA
d- o`f) [k- deh x- nksauks ?k- u o`f) u deh
Scientific management .......... workers remuneration
a. Increase b. Decreases c. Both d. Neither increase nor decrease
17- oS'ohdj.k dk vFkZ
d- fo'o dh fofHkUu vFkZO;oLFkkvksa dk ,dhdj.k [k- lkoZtfud {ks= esa fuos'k
x- futh {ks= esa fuos'k ?k- mijksDr lHkh
Globalisation signifies
a. Intergration among various economics of the world
b. Investment in public sector c. Investment in private sector
d. All of these
18- laxBu Lor% fufeZr gksrk gSA
d- fØ;kRed [k- vukSipkfjd x- vkSipkfjd ?k- foHkkxh;
Organisation is automatically formed
a. Functional b. Informal c. Formal d. Divisional
19- fu;qfDrdj.k mÙkjnkf;Ro gSA
d- fuEu izca/k [k- e/;e izca/k x- mPp izca/k ?k- bu lHkh dk
Staffing is the responsibility of
a. Lower management b. Middle management
c. Top management d. All of these
20- fdlh O;fDr ds de ftEesokjh ds in ij LFkkukarj.k dks ---------------- dgrs gSA
d- inksUufr [k- voufr x- dksbZ Hkh ugha ?k- lHkh
Shifting of an employee to a position in which responsibilities are decreased is called
a. Promotion b. Demotion c. None d. All
21- fdlh deZpkjh dks ,d dk;Z ls gVkdj nwljs dk;Z ij yxkuk ------------- gSA
d- gLrkarj.k [k- R;kx x- nksauks ?k- lHkh
Shifting of an employee from one job to another is called ..........
a. Transfer b. Resignation c. Both d. All
22- funsZ'k ds rRo gSA
 d- i;Zos{k.k [k- vfHkizsj.k x- usr`Ro ?k- lHkh
Elements of management are
a. Supervision b. Motivation c. Leadership d. All
23- i;Zos{k.k izca/k dk Lrj gSA
d- mPp [k- e/;e x- fuEu ?k- ;s lHkh
Supervision is the level of management
a. Top b. Middle c. Low d. All these
24- i;Zos{kd dM+h gSA
d- mPp rFkk e/; izca/k [k- deZpkjh rFkk e/; izca/k
x- deZpkjh o fuEu izca/k ?k- buesa ls dksbZ ugha
Supervision is the link between
a. Top & middle management b. Worker & middle management
c. Worker & lower management d. None of these
25- inksUufr o LFkkukarj.k deZpkfj;ksa dh HkrhZ ds eq[; --------------- gSA
d- dk;Z [k- mís'; x- L=ksr ?k- egRo
Promotion & transfer are the main ............. of recruitment
a. Work b. Objects c. Sources d. Importance
26- -------------- ctV vYidkyhu o nh?kZdkyhu iwfrZ ds fy, cuk, tkrs gSaA
d- lkekftd [k- vkfFkZd x- foÙkh; ?k- buesa ls dksbZ ugha
Budgets are prepared for long term & short term needs.
a. Social b. Economics c. Financial d. None of these
27- O;olkf;d miØe esa fu;a=.k dh vko';drk gSA
d- O;olk; dh LFkkiuk ds le; [k- O;olk; lapkyu ds le; x- fujarj
In business enterprise, controlling is needed.
a. At the time of business started b. At the time business operate
c. Continuous
28- fu;a=.k izca/kdh; dk;Z gSA
d- vfuok;Z [k- vko';d x- ,sfPNd ?k- buesa ls dksbZ ugha
Control is managerial function
a. Compulsory b. Necessary c. Optional d. None of these
29- --------------- izca/kdh; dk;Z dk vkfn o var gSA
d- lapkyu [k- fu;a=.k x- mRiknu ?k- ;s rhuksa
........... is first & last of management
a. Operation b. Control c. Production d. All these
30- foÙkh; izca/kd fu.kZ; ysrk gSA
d- foÙkh; [k- fofu;kstu x- ykHkka'k ?k- mijksDr lHkh
Financial manager takes decision as to
a. Finance b. Investment c. Dividend d. All the above
31- dkSu pkyw laifÙk ugha gSA
 d- e'khujh [k- udn x- jgfr;k ?k- nsunku
Which is not a current assets ?
a. Plant Machinery b. Cash c. Stock d. Debtor
32- izca/k gSA
d- dyk [k- foKku x- dyk o foKku nksauks ?k- buesa ls dksbZ ugh
Management is
a. Art b. Science c. Art & Science d. None of these
33- --------- ,d vn`'; laifÙk gSA
d- jgfr;k [k- [;kfr x- udn ?k- cSad
........... is an intangible assests.
a. Stock b. Goodwill c. Cash d. Bank
34- O;kikfjd lk[k L=ksr gSA
d- nh?kZdkyhu foÙk dk [k- e/;dkyhu foÙk dk x- vYidkyhu foÙk dk
Sources of trade credit is
a. Long term finance b. Medium term finance c. Short term finance
35- uohu fuZxfer va'kksa esa O;ogkj djrk gSA
d- xkS.k cktkj [k- izkFkfed cktkj
x- xkS.k o izkFkfed cktkj nksauksa ?k- buesa ls dksbZ ugha
New issued shares deals in
a. Secondary market b. Primary market
c. Primary & Secondary market both d. None of these
36- foKkiu dk ek/;e gSA
d- uewus [k- izhfe;e x- dys.Mj o Mk;jh ?k- izn'kZu
Media of advertisement
a. Smaples b. Premium c. Calender & diary d. Demonstration
37- O;olk; ds fy, foi.ku gSA
d- vfuok;Z [k- foykflrk x- vko';d ?k- vuko';d
For business marketing is
a. Compulsory b. Luxury c. Necessary d. Unnecessary
38- jk"Vª vk;ksx miHkksDrk fooknksa dk fuiVkjk dj ldrk gSA
National commission can settle disputes.
a. Upto Rs. 5 lakh b. Upto Rs. 10 lakh
c. Upto Rs. 20 lakh d. Above Rs. 1 Crore
39- jkT; vk;ksx fooknksa dk fuiVkjk dj ldrk gSA
State commission cna settle disputes
a. Upto Rs. 5 lakh b. Upto Rs. 10 lakh
c. Upto Rs. 20 lakh d. Above Rs. 20 lakh
40- miHkksDrk ds vf/kdkj gSA
Consumer rights are
a. 6 b. 7 c. 8 d. 4
 mÙkjekyk@Answers

1. c 2. d 3. a 4. a 5. a 6. b

7. c 8. a 9. b 10. c 11. a 12. c

13. b 14. b 15. a 16. a 17. a 18. b

19. d 20. c 21. a 22. b 23. c 24. b

25. c 26. c 27. c 28. a 29. b 30. d

31. a 32. c 33. b 34. a 35. b 36. c

37. d 38. d 39. d 40. a

 y?kq mÙkjh; iz'u

1- QqVdj O;kikjh dh D;k fo'ks"krk,¡ gS \

What are the characteristics of Retailer ?
2- va'k D;k gS \
What is share ?
3- fons'kh O;kikj fdls dgrs gSa \
What do you understand by foreighn trade ?
4- ,d gh ewY; dh nqdku dks le>k,¡A
Clear the meaning of One price shop.
5- LFkkbZ nqdku ij fVIi.kh fy[ksaA
Give a short note on Permanent store.
6- fgr dk gLrkarj.k dSls gksrk gS \
How transfer of inerest in partnertship is made ?
7- fo'o O;kikj laxBu dh ppkZ djsaA
Discuss world trade organisation.
8- _.k Lda/k D;k gS \
What is Debenture stock ?
9- ^^daiuh fo/kku dh l`f"V gS**] dSls \
'Compnay is created by law'. How ?
10- daiuh dh rhu fo'ks"krk,¡ crk,¡A
Give three characteristics of company.

nh?kZ mÙkjh; iz'u

1- daiuh o lk>snkjh esa D;k varj gSA

What is differecne between company & partnership ?
2- foÙkh; fooj.k fofHkUu enksa ds fu/kkZj.k esa D;k Hkwfedk fuHkkrs gSa \
What is the role of financial statement for deciding important aspects of any enterprise ?
3- O;olkf;d m|e ds fy, vius i;kZ;oj.k dks le>uk D;ksa egRoiw.kZ gS \
Why is it important to understand own environment for an business entrepreneure?
Explain.
4- dk;Z'khy iw¡th dks izHkkfor djus okys pkj ?kVdksa dk o.kZu djsaA
Describe the factors affecting the working capital ?
5- ewY; fu/kkZj.k ds mís';ksa dh foospuk djsaA
What are the objectives of pricing ?
 y?kq mÙkjh; iz'u
1- QqVdj O;kikjh dh izeq[k fo'ks"krk,¡ fuEufyf[kr gS&
Œ og NksVh Hkkx esa fcØh [kjhn djrk gSA
Πog fdlh oLrq fo'ks"k esa O;kikj ugha djrk gS cfYd vusd izdkj dh oLrqvksa esa O;kikj djrk gSA
Œ og vafre miHkksDrkvksa ds gkFkksa oLrq,¡ csprk gS A
Πog izk;% Fkksd O;kikfj;ksa ls eky [kjhnrk gSA
Main features of Ratailer are as follews
ΠHe does in small quantities
ΠHe does not deals in special goods but trades multipes types of goods.
ΠHe sell goods to final consumer
ΠHe purchase goods from wholetrader.
2- 'ks;j ls rkRi;Z va'k iw¡th ds ,d Hkkx ls gksrk gSA daiuh dh iw¡th ftu NksVh&NksVh dbZ bdkbZ;ksa esa
c¡Vh gqbZ gksrh gS muesa ls izR;sd dks va'k dgrs gsSA *iw¡th dk og vkuqikfrd fgLlk ftldk izR;sd
lnL; vf/kdkjh gksrk gS] mldk va'k dgykrk gSA
Share means a part of share capital . company's total capital is distributed in many
small units each particular unit of some value is called share The praportion of
capital whose each members is owner called share.
3- fons'kh O;kikj og O;kikj gS tks nks ns'kkssa ds chp gksrk gS fons'kh O;kikj }kjk ,d ns'k dks os
oLrq,¡ Hkh izkIr gks tkrh gSA ftudk mRikn ;k rks ml ns'k esa ugha gksrk gS ;k gksrk Hkh gS rks cM+h
dfBukbZ ls ;k vf/kd [kpZ djus ij fons'kh O;kikj }kjk vc lkjs lalkj dh ekax o iwfrZ ds e/;
larqyu djuk laHko gks ldk gSA
Fogreign trade is trade between two countries By foreign trade, countries get those
goods which it does't produce or production of lost of that goods is too high in that
country. By forigan trade now balance between demand & supply has become
possible.
4- ,d ewY; dh nwdku og nqdku gksrh gS ftlesa fofHkUu izdkj dh oLrq,¡ csph tkrh gS vkSj ftuesa
ls izR;sd dk ewY; ,d gh jgrk gS bl izdkj ds O;kikjh viuh nqdku ij j[kh izR;sd oLrq dk
fcuk eksy tksy fd, ,d gh ewY; ij csprs gSA bu nqdkukss ds cksMZ ij izk;% fy[kk gksrk gS*
gjsd eky 5
One price shap is that store in which different type goods are gold & price of each
type of goodis same & equal In such type of shop There is no bargaining for price &
each goods are said at same price. You can see board of ( each good Rs. 5) price
at such store.
5- LFkkbZ nqdkuks okys QqVdj O;kikjh os gS tks ,d fu'fpr ;k LFkkbZ nqdku ls oLrqvksa dh fcØh
djrs gSa A vr% ;s viuh nqdku ds fy, LFkku dk pquko cgqr lksp fopkj dj djrs gS bUgsa
O;kikj dh ek=k ds vk/kkj ij nks oxksZ esa ckaVrs gSA
y?kq Lrjh; QqVdj O;kikjh ] nh?kZLrjh; QqVdj O;kikjh
Permament store are such retail trader who sell goods & servics from a fixed & per
-manent place. So they decide very carefully while deciding the trade store.
 There are 2 types of trade according to quantity.
ΠRetail trade on short scale.
ΠRetail trade on large scale.
6- fgr dk gLrkarj.k
lk>ankjh ikjLifjd fo'okl ij vk/kkfjr ,d lEca/k gksrk gS A lk>snkjh esa fgr ;k fgLLkk fdlh
Hkh vU; lEifÙk dh rjg gLrkarj.kh; gksrk gSA Hkkjr dh lk>snkjh vf/kfu;e ds vuqlkj lHkh
lHkh lk>nkjksa dh lgefr ds fcuk fdlh Hkh O;fDr dks QeZ esa lk>snkjh ugha cuk;k tk ldrk gSA
Partnership is a mutual agreement. In partnership transfere of Interset is done just
like transfer of property, According to Indian partnership act 1932 no person can be
made partner without consent of other partners.
7- fo'o O;kikj laxBu ,d okLrfodrk gS vkSj blds lnL; n'kksa dh bldh ifjf/k ds Hkhrj dk;Z
djuk iM+sxkA fdUrq fo'o O;kikj laxBu ds <+¡ps ds vanj gh dkQh xqatkb'k gS vkSj fodkl'khy
ns'kksa dks bldk ykHk mBkdj vius fgrksa dks j{kk djuh pkfg,A
World trade organisation is world level organisation. Its members have to work
within its area or cricteria. There are too much possibilities in world trade
organisation, so developing countries like India has chances to have benefit safe
their interest.
8- dHkh Hkh daifu;k¡ vyx&vyx O;fDr;ksa ds uke ls _.k i= tkjh u djds _.knkrkvksa }kjk
cuk, x, VªLV ds uke ls _.ki= tkjh djrh gSA rFkk muds fy, izk;% dqN laifÙk tekur ds
rkSj ij j[k nsrh gSA ,sls _.ki= dks _.k Lda/k dgk tkrk gSA
Sometimes companies does not issues deventures at diffenrent names of person.
but in the name of trust made by deventure holder & take some property as secu
-rity money such deventure is called debenture stock.
9- daifu;ksa dk vius lnL;ksa ls fHkUu vyx vfLro gksrk gS tks mls fo/kku }kjk Lohd`fr feyus ds
ckn izkIr gksrk gSA fcuk oS/kkfud Lohd`fr ds daiuh dk vfLro gh ugha gksrk gSA blfy, bls
fo/kku dh l`f"V dgk tkrk gSA bldk ifj.kke ;g gksrk gS fd daiuh ds dk;ksZ ds fy, mlds
fdlh Hkh lnL; dks mrjnkf;Ro ugh Bgjk;k tk ldrk A
Company has separate legal existenc different from its members. There is no legal
existence of company without concent of law. so company is called " creation of
law " it results that no member can be make responsible for company's decison &
Performance.
10- daiuh dh rhu fo'ks"krk,¡ fuEufyf[kr gSA
ΠO;fDr;ksa dk oS/kkfud lewg de ls de nks O;fDr feydj gh ,d uhth daiuh dh LFkkiuk dj
ldrs gSA
ΠlEesyu ds fcuk ] daiuh dk dksbZ vfLrRo ughaa gSA blfy, daiuh dks ,d lekesfyr O;fDr
dgk tkrk gSA
Π,d dEiuh dk viuk vyx Lora= vfLrRo gksrk gSA
The characteristics of company are
ΠVoluntary associaton of persons. A least two persons must come together to form a
 private company.
ΠWithout incorporation a company has no existence. So, a company is an incor-
porated person.
ΠA company has a personality of its own.

LONG ANSWER

1- daiuh fo/kku }kjk fufeZr gSA bldk fuekZ.k daiuh vf/kfu;e 1956 }kjk of.kZr fu;euqlkj gksrk
gSA daiuh ,d d`f=e O;fDr gSA daiuh ds lnL;ksa dk nkf;Ro lhfer gksrk gSA daiuh daiuh
vf/kfu;e 1956 }kjk lapkfyr gksrh gSA ;g fo/kku }kjk gh lekIr gksrk gSA
lk>snkjh
lk>snkjh nks ;k vf/kd O;fDrvksa ds e/; O;olk; djus dk le>kSrk gSA
lk>snkjh nks O;fDr;ksa ds chp le>kSrk gS tks ykHk gkfu ds mís'; ls O;olk; djus ds fy,
lger gqvkA lk>snkjkasa esa lk>nkjksa dk nkf;Ro vlhfer gksrk gSS ;g lk>nkjh vf/kfu;e 1992
}kjk lapkfyr gksrh gSA
bldk vkilh lgerh }kjk lekiu fd;k tk ldrk gSA
Company
It is creation of law it can be formal only be following producted laid down for the
purpose under the law. A company is an artifitial person The liability of the member
of joint stock company is limited. A company is regulated by the indian companies
act 1956. It comes to an end by operation of law.
Partnership
A partnership is formed by an agrement between person desired to form a partner
-ship firm. Partnership is the relation between persons who have agreed to share the
profits or losses of a business . The liability of the member of partnership is unlimi
-ted. It is regulated by the indian partnership act 1932 It can be mutually dissloved at
any time.
2- forh; izca/kd dh O;olkf;d laxBu esa egRiw.kZ Hkwfedk gksrh gSA forh; izca/k ds varZxr fy, x,
fu.kZ;ksa dk lh/kk fooj.kksa ij iM+rk gSA forh; izca/k dh forh; fooj.kks adk fofHkUu eanks ds
fu/kkZj.k esa fuEufyf[kr Hkwfedk gSA
1- pkyw laifr;ksa dk fu/kkZj.k& forh; izc/a k ds varxZr pkyw laifr es dqy fofu;ksx rFkk izR;sd pkyw
fofu;ksx dk fu/kkZj.k fd;k tkrk gSA
2- LFkk;h laifÙk;ksa dk fu/kkZj.k & blds varZxr LFkk;h laifr;ksa esa dqy fofu;ksx ,ao izR;sd LFkk;h
laifÙk esa fd, tkus okys fofu;ksx dk fu/kkZj.k fd;k tkrk gSA
3- nh?kZdkyhu o vYidkyhu for vuqikr dk fu/kkZj.k & blesa vYidkyhu o nh?kZdkyhu L=ksrksa ds
vuqikr dk fu/kkZj.k fd;k tkrk gSA
4- nh?kZdkyhu for ds fofHkUu L=ksrksa esa lerk va'k iwt¡s h iwokZf/kdkj va'k iw¡th] lafpr ykHk] _.ki=
nh?kZdkyhu _.k vkfn eq[; gSA
5- ykHk gkfu [kkrs dh eanks dk fu/kkZj.k Hkh fd;k tkrk gSA
 Role of financial management
1. Determination of fixed assets- fixed assets have an important contribution in the
profits of a business undertaking .
2. Determination of current Assets- current assets are needed for day to day
transation of busines. It is current to run the business.
3. Determination of proportion of various soures of long term finance- Atter making
anlaysis of this merits & demerits, a balanced decison for proportion decision is
taken
4. Determination of various items of profit & loss account- various items included. in
the profit & loss account.
3- vk/kqfud ;qx esa O;olkf;d okrkoj.k ds v/;;u ij fo'ks"k cy fn;k tk jgk gS D;ksa fd bldk
v/;;u izca/kh; fu.kZ; ds fy, furkUr vko';d gSA
d- vfu'fprrkvksa ] tksf[keksa ,ao [krjksa dh tkudkjh nsus esa lgk;d lewpk O;olk; tksf[keksa
ls Hkjk gSA ;fn O;olk;h dks bldh tkudkjh gks tk, rks og iwjh rS;kj ls bldk
eqdkcyk dj ldrk gSA
[k- O;olk; dk ykHkktZu o fodkl& ykHk dekuk O;olk; dk loksZifj vkfFkZd mís'; gksrk
gS vkSj vksj O;olk; dks dk;e j[kus ds fy, mfpr o i;kZIr ykHk vko';d gSA ykHk ds
lkFk&lkFk ;g Hkh vko';d gS fd O;olk; dk fujarj fodkl o foLrkj gksrk jgsA
x- lqn`<rk o detksfj;ksa dh tkudkjh nsus esa lgk;d& izR;sd O;olk; esa lqn`<rk o detksjh
nksuksa izdkj ds rRo gksrs gSA O;olk;h okrkoj.k dk v/;;u djus ij detksj o lqn`<
rRoksa ds ckjs esa irk pyrk gSA
In modern age, the study of business environment become important as its sudy is
essential for management decision. following are its importance-
1. Helping in giving informatrion as to uncertainities, risks & dangers- All the
business are full of risks. if the businessmen know it in advance, they can
face the problems & came oven it .
2. Profit earnings & growth of business- profit earnings is the prime abjectives of
business. not only profit eaming is important but continuous growth & expan
-sion is also needed.
3. Helpful in providing information as to strength weakness- Bisiness environ
-ment help in ti.
4- dk;Z'khy iw¡th dks izHkkfor djus okys pkj ?kVd fuEufyf[kr gS&
d-- O;olk; dh izd`fr & ;g dk;Z'khy iw¡th dh ek=k dks fu/kkZfjr djrk gSA
[k- fuekZ.k izfØ;k dh vof/k& vof/k Hkh dk;Z'khy iw¡th dh ek=k dks izHkkfor djrs gS] ;Fkk de
le; esa de dk;Z'khy iw¡th dh vko';drk gksrh gsa
x- O;olk; dk vkdkj& ,d O;olk; bdkbZ dh dk;Z'khy iwt ¡s h dh ek=k dk mlds O;olk; ds
vkdkj ls izR;{k lEca/k gSA vkdkj ftruk cM+k gksxk] dk;Z'khy iw¡th dh vko';drk Hkh
mruh gh vf/kd gksxh A
?k- ykHkka'k uhfr & ;fn daiuh mnkj ykHkka'k uhfr viukrh gS rks bl udn ykHkka'k forj.k
 ds fy, vf/kd dk;Z'khy iw¡sth dh vko';drk gksxhA
Following four factors affecting the working capital
1. Nature of business - some types of business need more capital & some
less. In comparision with trading business manufacting business requires
more working capital.
2. Prive level change - These have an important bearing on the working capital.
since it is directly affected by the current assets & their cost.
3. Business cycle fluctuation - The working capital requirements depend upon
the demand & sell of good.
4. Cost of labour- If the production of a business. undertaking is labour
intersinve it will require more funds to pay it workers than a business under
-taking in which production is capital intensive.
5- ewY; fu/kkZj.k ds fuEufyf[kr mís'; gSaA
d- fuos'k ij yf{kr izkfIr;ksa dks gkfly djuk tks fd fuos'k djrs oDr iwoZ fu/kkZfjr gSA
[k- dher fLFkjrk dh izkfIr gkfly djuk D;ksafd dher dbZ fu.kZ;ksa dk vk/kkj gSA
x- izfr;ksfxrk dks jksduk eryc xyk dkV izfr;ksfxrk dks jksduk ,d LoLFk izfr;ksfxrk rks
cktkj ds fy, vPNh gksrh gSA
?k- cktkj fgLlsnkjh esa lq/kkj D;ksafd gj O;kolkf;d miØe viuh mRikfnr ;k fufeZr
oLrqvksa ds fy, cktkj dh vksj gh tkrk gSA
³- vf/kd ykHk dh izkfIr] ykHk gh O;olk; dk vfHkizsj.k gSA
Following are the objectives of pricing.
a. To achieve target rate of return on investment on net sale.
b. To achieve price stability.
c. To prevent competition.
d. To improve or maintain market share.
e. To maximise profit because profit motivated entreprenuer.
MODEL QUESTION 2017
O;kolkf;d v/;;u
BUSINESS STUDIES

SET-9
 Model Question-2017
Business Studies /O;kolkf;d v/;;u
Unit-1/Hkkx&1
oLrqfu"B Á’u@Objective type question
cgq&fodYih; iz’u@Multiple Choice Question
funsZ’k& fuEufyf[kr esa lgh fodYi dk pquko djsa&
Instruction:- Choose the correct alternative from the following

1- Hkkjr esa m/kferk fodkl dk;ZØe gS&

i- vko’;d ii- vuko’;d iii- /ku dh cckZnh iv- le; dh
cckZnh
In India entrepreneurial development programme is-
i- necessary ii- unnecessary iii- wastage of money iv- wastage
of time
2. m|ferk usr`Ro Ánku ugha djrh
i. lk>snkjh QkeZ iii. u;s fuxe foHkktu
ii.uohu vuqnku m|e iv. bueas ls dksbZ ugha
Entreprenearship fails to lead-
i- Partnership firm iii- New coporate division
ii- New subsidiary venture iv- None of these
3. m|ferh; y{k.k fuEu ls lEcfU/kr gS& entrepreneurial traits deals with
i. dk;Z l‘td O;ogkj iii. tksf[ke okgu O;ogk
ii. ykHk l‘tu O;ogkj iv. bues ls dksbZ ugha
Entrepreneurial traits deals with.
i- Job providing behaviour iii- Risk taking behaviour
ii- Profit Seeking bahviour iv- None of these
4. mi;ksDrk fookn furkj.k ,tsUlh gSA
i.ftyk eap ii.ljdkj iii. iapk;r iv.bues ls dksbZ
ugha
Consumer dispute settlement agencies are —————
i- District forum ii- Govt. iii- Panchayat iv- None of
these
5. Hkkjr esa dk;Zjr xSj& ljdkjh laxBu gSA
i. okWbl ii. dWkeu dkWt iii. nksuksa iv. dksbZ ugha
Working non- government organization of India is-
i- Voice ii- Common cause iii- Both iv- None of
thesea
6. jk”Vªh; vk;ksx miHkksDrk fooknks dk fuiVkjk dj ldrk gS&
i. # 5 yk[k rd iii. # 20 yk[k rd
ii.# 10 yk[k rd iv. # 1 djksM+ ls vf/kd
National commission can settle disputes.
i- Up to rs. 5 Lakh iii- Up to rs. 20 Lakh
ii- Up to rs. 10 Lakh iv- Above rs.1 crore.
7. mRikn vUryZ; ¼feJ½ dks ÁHkkfor djus okys ?kVd gSa&
1.foÙkh; 2.foi.ku 3. mRikn 4. ;s lHkh
The factors affecting product mix are
i- Financial ii- Marketing iii- Production iv- All
these
8. lcls vf/kd O;kid {ks= gS&
1.czk.M 2.yscfyax 3. O;kikj ekdZ 4. iSdsftax
Maximum wide scope is-
i- Brand ii- Labelling iii- Trade mark iv-
Packaging
9. foi.ku vo/kkj.kk dk egRo gS
1. mRiknd ds fy, 2. miHkksDrkvks ds fy,
3. lekt ds fy, 4.mijksDr lHkh ds fy,
Importance of marketing concept is –
i- Producers ii- Consumers iii- Society iv- All
the above
10. vksÛVhÛlhÛbZÛvkbZ dk ÁkjEHk fdldh rtZ ij gqvk Fkk \
1.uklkd 2.uSlMsd 3. ,u0 ,l0 okbZ0 bZ0
4.,oÛ,lÛbZÛ
OTCEL was started on the lines of
i- NASAQ ii- NASDAQ iii- NSYE iv- NSE
11. ,uÛ,lÛbZÛ ds Hkkoh O;kikj fd ‘kq:vkr fdl o”kZ esa gqbZ\
NSE commenced futures trading in the year ?
1.2002 2.2001 3. 2000 4.1999
12. Hkkjr esa dqy LVkWd ,Dlpsat dh laL;k gS
Total number of stock exchanges in India are-
1. 23 2. 22 3. 21 4. 20
13. lsch dk {ks=h; dk;kZy; fLFkr gS&
Regional office of SEBI is situate.
i- Chennai ii- Kolkata iii- Delhi iv. All these
three
14. LdU/k foif.k fgr dh lqj{kk djrh gS
i. ljdkj dEiuh
ii.dEiuh iii. fuos’kd iv. fdlh dk
ugha
Stock exchange protects the interest of
i- Government ii- Company iii- Invester iv-
None of these
15. okf.kfT;d foi= fy[kk tkrk gS
i. Øsrk }kjk ii. foØsrk }kjk iii. cSad }kjk iv. ljdkj
}kjk
Commercial bill is written than ————
i- By purchaser ii- By seller iii- By Bank iv- By
the Govt.
16. iw¡th cktkj O;ogkj djrk gS
i. vYidkyhu dks”k esa ii. nh?kZdkyhu dks”k esa
iii. eg;dkyhu dks”k iv. mijksDr lHkh
Capital market deals in ————
i- Short – term funds ii- Long –terms funds
iii- Medium-term funds iv- All the above
17. Þpkyw lEifr dk ;ksx gh O;olk; dh gSß tsÛ,lÛfeyA
i. LFkk;h iw¡tha ii. dk;Z’khy iw¡th iii. vYidkyhu iw¡th iv. mijksDr
dksbZ ugh
'The sum of the current assets is the ………. of a business.” J.S. Mill
i- Fixed Capital iii- Short – term capital
ii- Working capital iv- None of aboveaa
18. iw¡th lajpuk esa lfEefyr gSA
i. va’k iw¡th ii. turk ls tek iii. nksuksa iv. dksbZ ugha
Capital structure includes —————
i- Share capital ii- Deposits from iii- Both iv- None of
these
19. foÙkh; ÁcU/k dh vk/kqfud fopkj/kkjk gS&
i. dks”kks dks ÁkIr djuk ii. dks”kksa dk mi;ksx djuk
iii. 1 vkSj 2 nksuksa iv. bues ls dksbZ ugha
Modern approach of financial management is –
(i) To receive the funds (ii) To use of funds
(iii) I & II Both (iv) None of these
20. LFkk;h iw¡th dh vko[‘;drk vof/k ds fy, gksrh gSA
i. vYidkyhu vof/k ds fy, iii. lkyHkj ds fy,
 ii. nh?kZdkyhu vof/k ds fy, iv. buesa ls dksbZ ugha
Fixed capital need for …………. Period.
i. For short period iii. For one year
ii. For long period iv All the above
21. ,d laxBukRed dk fu;U=.k djuk dk;Z gS
i. vkxs ns[kuk ii. ihNs ns[kuk
iii. vkxs] lkFk gh lkFk ihNs ns[kuk iv. mijksDr lHkh
Controlling function of an organization is –
i. Forward looking ii. backward
looking
iii. Forward as well as backward looking iv. all of above
22. ÁcU/k vads{k.k fdlds fu”iknu ij fuxjkuh j[kus dh ,d rduhd gS \
i. va'k/kkjh i. dEiuh iii. dEiuh dk ÁcU/k iv. xzkgd
Management audit is a technique to keep a check on the
performance of?
i. Shareholders ii. company
iii. management of the company iv. customers
23. ÁHkkoh fu;U=.k gS
i. fLFkr ii. xR;kRed iii. fu/kkZfjr iv. bues ls lHkh
Effective controlling is —————
i. static ii. dynamic iii. pre-determind iv. all of
these
24. fu;U=.k dk deZpkjh djrs gS
i. ilUn ii. fojks/k iii. leFkZu iv. mijksDr
lHkh
By employees control is ———
i. liked ii. opposed iii. support iv. all of
these
25. ctV ,d vof/k ds fy, rS;kj fd;k tkrk gSA

i. fuf’pr ii. vfuf’pr iii. yEch iv. y?kq

A budget is prepared for a ————— period.
i. definite ii. indefinite iii. Long iv. short
26. ctV ÁcU/k dk ,d gSA
i. fo=h; fooj.k ii. fgLlk iii. dk;Z iv. mijksDr
lHkh
Budget is a ————— of management
 i. financial statement ii. part iii. function iv. all of
above
27. fuEu esa dkSu lk lEÁs”k.k ÁfØ;k dk rRo unh ugha gS \
i. lans’k ÁkIrdrkZ lEÁs”k.k
ii.lEÁs iii. ek/;e iv. fMdksfMax
Which of the following is not an element of communcation process.
i. Receiver ii. communication iii. channel iv. decoding
28. i;Zos{k.k gS
i- vko’;d ii- vuko’;d iii- le; dh cckZnh iv- /ku dh
cckZnh
Supermen is
(i) necessary (ii) unnecessary (iii) wastage of time (iv) wastage of
money
29. funsZ’kd deZpkfj;ksa ls lEcfU/kr gS
i. fuEu Lrj ii. e/;e Lrj iii. mPp Lrj iv. lHkh Lrj
Direction is related to employees
i. lower level ii. middle level iii. top level iv. all level
30. ÁHkkoh lans’kokgu ds fy, vko’;d gS
i. Li”Vrk ii. fujUrjrk iii. f’k”Vrk iv. bues ls
lHkh
For effective Communication necessary –
i. Clarity ii. continuity iii. courtesy iv. all of
these
31. deZpkjh ds HkrhZ ds eq[;r% L=ksr gS
i. 1 ii. 2 iii. 3 iv. 4
There are ———— main sources of recruitment of workers.
i. 1 ii. 2 iii. 3 iv. 4
32. inksUufr vkSj LFkkukUrj.k deZpkfj;ks ds HkrhZ ds eq[; gSA
i. L=ksr ii. mns’; iii. dk;Z iv. bues ls
ugha
Promotion and transfer are the main ———— of recruitment
i. sources ii. objectes iii. Work iv. none of
these 33. dk;Z ds vk/kkj ij lkewfgd fØ;k vax gS\
(i) fodsUnzhdj.k laxBu dk (ii) dsUnzh;d‘r laxBu dk
(iii) dk;kZRed laxBu dk (iv) izHkkxh; laxBu dk
Grouping of activities on the basic of function is a part of
i. Decentralised organization ii. centralized organization
iii. functional organization iv. divisional organization
34. laxBu Lor% fufeZr gksrk gSA
(i) fØ;kRed foHkkxh;
(ii)foHkkxh; (iii)vkSvkSipkfjd
vukSipkfjd
(iv)vukS
Organisation is automatically formed
i. functional ii. divisional iii. Formal iv.
Informal
35- vf/kdkj lkSaiuk izkFkfed dyk gSA
¼i½izcU/k ¼ii½ fu;kstu ¼iii½laxBu ¼iv½
funsZ’ku
Delegation of aurhority is the primary art of ———————
i. management ii. planning iii. Organization iv.
Direction
36- ,d vPNh ;kstuk gksrh gS
¼i½ ladh.kZ ¼ii½ ykspiw.kZ ¼iii½le; ysus okyh
¼iv½[kphZyh
A good plan is ———————
i. Rigid ii. Flexible iii. time consuming iv. expensive
37- fu;kstu gS &
¼i½y{;&vfHkeq[kh ¼ii½ekufld izfØ;k ¼iii½mÌs’; vfHkeq[kh ¼iv½;s
lHkh
Planning is.................
i. goal oriented ii.Employees iii. objective oriented iv . all
them
38- fuEu esa ls dkSu&lh O;kolkf;d i;Zkoj.k dh fo’ks”krk ugha gS\
¼i½ vfuf’pÙkrk ¼ii½deZpkjh ¼iii½rqyukRedr ¼iv½vfuok;Zrk
Which of the following does not characterise the business
environment ?
(i) Uncertainty (ii) Employees (iii)Relativity (iv)
Complexity
39- oSKkfud izcU/k Lokfe;ksa ds ———gSA
¼i½ i{k esa ¼ii½ foi{k esa ¼iii½ nksuksa ¼iv½bueas ls
dksbZ ugha
The scientific management is – of owners
(i)In favour (ii)In against (iii)Both
(iv)None of these
40-ÞizcU/k O;fDr;ksa dk fodkl gS] u fd oLrqvksa dk funsa’kuß;g dFku gS&
 ¼i½tktZ vkj&VSjh ¼ii½ dhFk ,oa xqcsfyu ¼iii½ykWjsUl ,-,Iiys ¼iv½vkj-lh-
Msfol
“Management is the development of men and not the direction of
things.” This statement is of…
i. George R.Terry ii. Keith & Gubelline
iii. Lawrence A.Appley iv. R.C.Davis”
 mÙkjekyk@
mÙkjekyk@Answer
UNIT- I MCQ 40 x 1
= 40

1. i 2. i 3. iii 4. i

5. iii 6. iv 7. ii 8. iv 9. iv

10. ii

11. iii 12. ii 13. iv 14. iii

15. ii

16. ii 17. ii 18. i 19. iii

20. ii

21. iii 22. iii 23. ii 24. ii

25. i

26. i 27. ii 28. i 29. iv

30. iv

31. ii 32. i 33. iii 34. iv

35. iii

36. ii 37. iv 38. ii 39. i

40. iii
 [k.M&2
Unit-II/[k.M&2
Short Answer Type Questions/y?kq mÙkjh; Á’u
iz’u 1% funsZ’ku rFkk i;Zos{k.k esa varj Li”V djsaA
iz’u 2. ekLyks dh vko’;drk & ÁkFkfedrk fopkj/kkjk ds vuqlkj] ^lqj{kk vko’;drkvksa*
dks Li”V djsaA
iz’u 3-foÙkh; Áj.kkvks ds mnkgj.kks dks Li”V djsA
iz’u 4. usr‘Ro dks ifjHkkf”kr djs ,oa blds egRoks dks crk;sA
iz’u 5-fu;U=.k dh vko’;drk dks crk;sA
iz’u 6. LFkk;h iw¡th ds Ád‘fr dks crk;sA
iz’u 7. Hkkjrh; eqæk cktkj dh leL;kvksa dks le>k;saA
iz’u 8. foi.ku ds dk;ksZ dks Li”V djsA
iz’u 99. ,d vPNs rFkk lQy foØ; Áfrfuf/k ds xq.kks dks crk;sA
iz’u 10
10. miHkksDrk laj{k.k vf/kfu;e ds rgr f’kdk;r dkSu nk;j dj ldrk gS\

Unit-III/[k.M&3
nh?kZ mÙkjh; Á’u
Long Answer Type Question

Q.(1). i;Zos{k.k dh ifjHkk”kk nhft,A i;Zos{k.k dh fo’ks”krkvksa dks le>kb,\

Q.(2). fu;U=.k ls D;k v’k; gS\ bldh Ád‘fr dh foospuk dhft,A
Q.(3). eqæk cktkj dh Ád‘fr ,oa blds Áys[kks dk o.kZu dhft,A
LdU/k foif.k ds y{k.k ,oa dk;ksZ dks crkb,A
Q.(4).LdU/k
Q.(5). foKkiu ds mÌs’;ks dks le>kb,A
 [k.M&2
Unit-II/[k.M&2 10 x 3 =
30
Short Answer Type Questions/y?kq mÙkjh; Á’u
iz’u 1% funsZ’ku rFkk i;Zos{k.k esa varj Li”V djsaA
mÙkj & funsZ’ku rFkk i;Zos{k.k esa varj
1- {ks= %& funsZ’ku dk {ks= O;kid gSA i;Zos{k.k mldk ,d vax gSA
i;Zos{k.k dk {ks= ladqfpr gSA ;g dsoy funsZ’ku dk ,d vax gSA
2- egRo %& funsZ'ku izca/k dk egRoiw.kZ dk;Z gSA
i;Zos{k.k funsZ’ku dk;Z dk ,d Hkkx gSA
3- Lrj %& funsZ'ku lHkh Lrj ij ykxw gksrk gSA
i;Zos{k.k ifjpkyu Lrj ij dk;Z djrk gSA
1. Clarify the difference between Direction and Supervision.
Ans Difference between Direction and Supervision
1. Scope :- The scope of direction is wider. It also include
supervision. The scope of supervision is narrow. It
does not include directing
2. Importance :- Direction is one of the important function of
management. Supervision is a part of directing
function.
3. Level :- Direction is an activity performed at all levels.
Supervision is performed at operative level.
iz’u 2. ekLyks dh vko’;drk & ÁkFkfedrk fopkj/kkjk ds vuqlkj] ^lqj{kk vko’;drkvksa*
dks Li”V djsA
mÙkj & lqj{kk vko’;drk;s fuEufyf[kr gS&
¼d½ HkkSfrd vFkkZr ] ‘kkjhfjd lqj{kk tSls fcekjh] nq?kZVuk vkfn
¼[k½ vkfFkZd lqj{kk lEÁfr dh lqj{kk isalu vkfn
¼x½ ekufld ;k euksoSKkfud lqj{kk tSls U;k;] lgkuwHkwfr vkfn
Q2. Clarify the 'safety needs’ according to Maslow’s Need – Hierarchy Theory.
Ans- following are the needs of safety
(a) Physical safety e.g. illness , accident etc;
(b) Economic safety e.g. safety of wealth , pension etc;
(c) Psychological Safety e.g. judgment, sympathy etc;
iz’u 3-foÙkh; Áj.kkvks ds mnkgj.kks dks Li”V djsA
mÙkj %& foÙkh; Ásj.kkvksa ds mnkgj.k fuEufyf[kr gS&
d- osru o etnwjh &
[k- cksul
 hfe;e
x- çhfe;e
?k- ykHk&foHkktu
³- dehlu
p- NqfV~V;kas dk osru
N- lsokfuo`fr ykHk
t- O;fDrxr ,oa lkeqfgd chek
t- fpfdRlk lqfo/kk bR;kfn
Q3. Clarify the financial incentives.
Ans- Following are the examples of finance incentives
i. Salaries & Wages
ii. Bonus
iii. Premium
iv. Profit sharing
v. Commission
vi. Holiday’s salary
vii. Retirement benefit
viii. Personal and group insurance
ix. Medical facilities etc.
iz’u 4. usr`Ro dks ifjHkkf”kr djs ,oa blds egRoks dks crk;sA
mÙkj& usr`Ro dh ifjHkk”kk
vYQksMZ chVh ds vuqlkj]
usr`Ro og xq.k gS ftlds }kjk vuq;kfe;ksa ds ,d lewg ls okafNr dk;Z LosPNkiwoZd ,oa
fcuk fdlh nckc ds djk, tkrs gSAÞ
usr`Ro ds egRo fuEufyf[kr gS&
¼d½ ;g vkaHkÁsj.kk dk lzksr gSaA
¼[k½ ;g lg;ksx ÁkIr djus dh vk/kkj’khyk gSA
Q4.Define leadership and state its importance
Ans- Definition of leadership
According to Alford Beatty ,
“Leadership is the ability to secure desirable actions from a
group of followers voluntarily, without the use of coercion.”
Following are the importance of leadership -
(a) It is a source of motivation
(b) It is basis of achieving co-orperation, etc
iz’u 5-fu;U=.k dh vko’;drk dks crk;sA
mÙkj &ÁCkU/k esa fu;U=.k dh vko’;drk fuEu :i esa gSa&
¼d½ fu;U=.k leUo; esa lgk;d gSA
 ¼[k½ ;g vfHkÁsj.kk dk lk/ku gSA
¼x½ ;g tksf[ke ds Áfr lqj{kk nsrk gSA
Q5. State the need of control.
Ans- The need of control in Management are in following forms
i. Control facilitates Co-ordination
ii. It is means of Motivation
iii. It gives safety against Risk etc.
iz’u 6. LFkk;h iw¡th ds Ád‘fr dks crk;sA
mÙkj& LFkk;h iw¡th ds Ád‘fr fuEufyf[kr gS&
i. LFkk;h iw¡th O;olk; esa nh?kZdky rd jgrs gSA
ii. LFkk;h iw¡th dh ek=k O;olk; dh Ád‘fr ij fuHkZj djrh gSA
iii. LFkk;h iw¡th esa vR;f/kd tksf[ke gksrh gSA
Q6. Discuss the Nature of fixed capital.
Ans- following are the nature of fixed capital
i. Fixed capital stands in business for long time.
ii. The quantity of fixed capital depends on the nature of business.
iii. There is high risk in fixed capital.
iz’u 7. Hkkjrh; eqæk cktkj dh leL;kvksa dks le>k;saA
mÙkj& Hkkjrh; eqæk cktkj dh fuEufyf[kr leL;k;s gS &
d- Hkkjr esa fodflr fcy cktkj dk vHkko gS
[k- Hkkjr esa cSafdx O;oLFkk dk viw.kZ fodkl gSA
x- Hkkjr esa ns’kh cSadjksa rFkk egktuksa dh vf/kdrk gSA
Q7. Explain the problems of Indian Money Market
Ans- Following are the problems of Indian Money Market.
i. Lack of developed Bill Market in India.
ii. Undeveloped banking system in India.
iii. Abundance of money – lenders and Indigenous Bankers in India.
iz’u 8. foi.ku ds dk;ksZ dks Li”V djsA
mÙkj& foi.ku ds rhu dk;Z gSA
d- okf.kT; dk;Z
tSls& Áek.khdj.k ,ao Js.kh;u
[k- HkkSfrd forj.k dk;Z
tSls & Hk.Mkj.k o ifjogu
x- lgk;d dk;Z
tSls& foi.ku foÙk bR;kfn
Q8.Clarify the functions of marketing.
Ans- There are three function of Marketing.
 i. Merchandising Function eg. Standardizing Grading.
ii. Physical Distribution functions eg. storage and transportation
iii. Auxiliary function eg. - Marketing financing etc.
iz’u 99. ,d vPNs rFkk lQy foØ; Áfrfuf/k ds xq.kks dks crk;sA
mÙkj&
1- mlesa ‘kkjhfjd xq.k lEiUurk gksA
2- mlesa mPp dksfV ds ekufld xq.k gksA
3- mlesa lkekftd xq.k lEiUurk gksA
4- mlesa islsoj xq.k gksA
Q9. State the qualities of a good and successful 'Sales Excutive.'
Ans-
i. He/She has sound health.
ii. He/She has high level mental quality
iii. He/She has social manner
iv. He/She has professional quality
iz’u 10
10. miHkksDrk laj{k.k vf/kfu;e ds rgr f’kdk;r dkSu nk;j dj ldrk gS\
mÙkj & bl vf/kfu;e ds vUrxZr f’kdk;r fuEufyf[kr yksxks ds }kjk nk;j dh tk
ldrh gS&
d- ,d miHkksDrk
[k- ekU;rk ÁkIr miHkksDrk eap
x- ,d ;k vf/kd miHkksdrkvksa }kjk lkewfgd rkSj ij
?k- dsUæh; ljdkj
³- jkT; ljdkj] bR;kfn
Q10. Under Consumer Protection Act, who can file complaints?
Ans- Under this Act following people can file complaints -
i. A Consumer
ii. A registered consumer association
iii. One or more consumer
iv. Central Government
v. State Government etc

@[k.M& 3
Unit-III@[k.M& 5 x6
= 30
nh?kZ mÙkjh; Á’u
Á’u/Long Answer Type Question

Q.(1). i;Zos{k.k dh ifjHkk”kk nhft,A i;Zos{k.k dh fo’ks”krkvksa dks le>kb,\

Ans:- i;Zos{k.k dh ifjHkk”kk
 okbVYl ds vuqlkj]
Þi;Zos{k.k ls vk’k; dk;Z ds fu”iknu esa v/khuLFkksa dk ÁR;{k rFkk ekxZn’kZu
djus ,oa fu;U=.k djus ls gSAß
tktZ vkjÛVsjh ds vuqlkj]
^^^^i;Z
i;Zos{k.k fufnZ”V ifj.kkeksa dh ÁkfIr ds fy, ekuoh; dqlyrkvksa dk dq’kyre
mi;ksx gSA**
i;Zos{k.k dh fo’ks”krk,¡
d- ;g ÁcaU/k ds lHkh Lrjksa ij ykxw gksrk gSA
[k- i;Zos{k.d ,oa deZpkfj;ksa ds chp vkeus& lkeus lEidZ gksrk gSA
x- i;Zos{k.k ,d rduhd gS ftlds }kjk deZpkfj;ksa dks funsZ’ku o vfHkÁsj.kk fn;k
tkrk gSA
?k- i;Zos{k.k HkkSfrd o ekuoh; lalk/kuks ds mfpr Á;ksx ij cy nsrk gSA
Q1. Define Supervision Discuss the Characteristics of Supervision.
Ans:- Definition of Supervision,
According to Viteles,
“Supervision refer to the direct and immediate guidance and
control of subordinates in this performance of their task .”

According to G.R. Terry,

“ Supervision is achieving of the derived results by means of the
intelligent utillsation of human talents.”
Characteristics of supervision
i. It is an activity needed at all levels of management.
ii.There is a direct face to face contact between subordinate and
supervisor.
iii. Supervision is a technique by which direction and motivation
are given to the subordinate.
iv. Supervision ensures proper utilization of physical and human
resources.
Q.(2). fu;U=.k ls D;k v’k; gS\ bldh Ád‘fr dh foospuk dhft,A
Ans:- fu;U=.k%&
okLrfod ifj.kkeksa dks bfPNr ifj.kkeksa ds utnhd ykuk fu;U=.k dgykrk gSA
esjh dqflax ukbYl ds vuqlkj]
^^fdlh fuf’pr y{; ;k y{k;ksa ds lewg dh vksj funsZf’kr fØ;kvksa esa lUrqyu
cuk, j[kuk gh fu;U=.k gSA** fu;U=.k dh Ád‘fr fuEufyf[kr gSA
1- fu;U=.k ,d lrr ÁfØ;k gS
2- fu;U=.k ,d vko’;d ÁcU/kdh; dk;Z gSA
 3- ;g Áca/kd ds lHkh Lrjks ij ykxw gksrk gSA
4- fu;U=.k ldkjkRed o udkjkRed nksuks gksrk gSA
5- fu;U=.k ifj.kkeksa ls lEcfU/kr gS] bR;kfnA
Q2. What is a meant by Control? Discuss its nature.
Ans- Control
Controlling refers to bring the actual results closer to the desired
results.
According to Marry Cussing Niles,
Control is the maintaining of a balance in activities directed
towards a goal or a set goals.
Following are the Nature of control:-
(a). Control is a continuous process.
(b). Control is an essential Managerial function.
(c). It is exercised at all levels of management.
(d). Control is both Positive and Negeative.
(e). Control is related to Results etc.
Q.(3). eqæk cktkj dh Ád‘fr ,oa blds Áys[kks dk o.kZu dhft,A
mÙkj& eqæk cktkj dh Ád`fr fuEufyf[kr gS&
d- eqæk cktkj esa] vYi&dkfyu ÁfrHkwfr;ks dk Ø; & foØ; gksrk gSA
[k- blesa vR;f/kd rjyrk ik;h tkrh gSA
x- blesa ysu nsu nykyksa ;k fopkSfy;ks ds ek/; ls gksrk gSA
?k- ;g foÙkh; cktkj dk Áeq[k vax gSA] bR;kfnA
eqæk cktkj dk Áys[k fuEufyf[kr gS&
1- [ktkuk fcy
2- okf.kfT;d i=
3- ek¡x eqæk vFkok vYi lqpuk _.k
4- tek Áek.k i=
5- okf.kfT;d fcyA
Q(3). Explain the nature of Money Market and state its Instruments?
Ans:-Following are nature of Money Market.
(a). In Money Market , short term securities are purchase and
sale.
(b). Highly Liquid is found in it.
(c). Transaction are made by agents in it.
(d). It is main part of financial market etc.
Following are the instruments of Money Market:-
(a). Treasury Bill
 (b). Commercial Paper
(c). Call Money or Call loans
(d). Certificate of deposits
(e). Commercials Bill.
^LdU/k foif.k* ds y{k.k ,oa dk;ksZ dks crkb,A
Q.(4).^LdU/k
mÙkj LdU/k foif.k ds Áeq[k y{k.k fuEu gS&
d- ;g ,d lqlaxfBr iw¡th cktkj gSA
[k- ;g lsch }kjk fuxZfer fu;eksa ls Ápkfyr gksrh gSA
x- dsoy lwphc) izfrHkwfr;ksa esa gh bu ij O;ogkj fd;k tkrk gSA
?k- bleas leLr O;ogkj vf/kd‘r O;fDr;ksa }kjk gh gksrs gS] bR;kfnA
LdU/k foif.k ds Áeq[k dk;Z fuEu gS&
ad- ;g iw¡th dks rjyrk ,oa xfr’khyrk Ánku djrk gSA
[k- ;g ÁfrHkwfr;ks dk mfpr ewY;kadu djrk gSA
x- ;g iw¡th fuekZ.k esa lgk;rk djrk gSA
?k- ;g cprks dks xfr’khyrk Ánku djrk gSA
Q4.State the feature and function of ‘Stock Exchange.’
Ans:- Following are the main features of Stock Exchange
i. It is an organized capital market.
ii. Stock exchange is regulated by SEBI.
iii. Only listed securities can be bought and sold in stock
exchange.
iv. All activities are done by only authorized Person in it, etc.
Following are the main function Stock Exchange ;-
i. It provides liquidity and Mobility to capital.
ii. It does proper evaluation of securities .
iii. It helps /assists in formation of capital.
iv. It provides Mobility to saving, etc.
Q.(5). foKkiu ds mÌs’;ks dks le>kb,A
mÙkj& foKkiu ds fuEufyf[kr mÌs’; gS&
a d- Tkurk dks uofufEkZr oLrq;ksa ;k lsokvksa dh tkudkjh nsukA
[k- ÁfrLi)kZ dk lkeuk djuk ,oa fot; ÁkIr djukA
x- turk }kjk mRiUu ek¡x dk iks”k.k djukA
?k- O;kikj ds fy, u;s&u;s cktkjks dk l‘tu ,oa fodkl djukA
³- foØ; o`f) djukA
p- miHkksDrk dks f'kf{kr djukA
n- la’k; ,oa Hkkzed fopkjks dks nwj djukA
t- foØsrk dks foØ; esa lgk;rk nsukA
Q5.Explain the objective of Advertising ?
Ans:- Following are the objective of Advertising.
i. To give information to the public of introduce new products or
services.
ii. To face competition and accomplish success in competition.
iii. To maintain the created demands by public.
iv. To create and develop new Markets for the business.
v. To increase Sales.
vi. To educate the consumer.
vii.To remove doubts and confusion of ideas.
viii.To help Salesman to sell, etc.
MODEL QUESTION 2017
O;kolkf;d v/;;u
BUSINESS STUDIES

SET-10
 MODEL QUESTIONS -2017
BUSINESS STUDIES
O;kolkf;d v/;;u
Hkkx &1
oLrqfu”B iz’u
cgq& fodYih; iz’u
Unit-1
Objective Type Question
Multiple Choice Question(MCQ)
funsZ’k %& fuEufyf[kr esa lgh fodYi dk pquko djsa &
Instruction-Choose the correct alternative from the following:-
1- izcU/k dk lkekft d mÙkjnkf;Ro gS A
lkekftd
(a) dsoy miHkksDrk ds izfr (b) dsoy deZpkfj;ksa ds izfr
(c) ljdkj ds izfr (d) lHkh ds izfr
The social responsibility of management is-
(a)Towards consumers only (b)Towards employees only
(c)Towards the government (d)Towards all.
2. ^izcU/k ,d is’kk* gSA ;g dFku gSA
a (a)tktZ
tktZ vkj VSjh (c) vesfjdk izcU/k ,slksfl,lu
(b) gsujh Qs;y (d) buesa ls dksbZ ugh
Management is a profession this statement is of:-
(a) George R.Terry (b) Henery Fayol
(c)American Management Association (d)None of these .
3. izcU/k mÙkjnkf;Ro dk gLrkUrj.k gS D;ksafd blesa &&&&&&&& lfEefyr gSA
(a) eqnzk (b) e’khu (c) euq”; (d) lkexzh
Management is a delicate responsibility it —involves.
(a)Money (b)Machines (c)Men (d)Materils
4. tktZ vkj ÛVsjh ds vuqlkj izcU/k ds dk;Z gSA
According to George R. Terry the functions of management are.
(a) 2 (b) 4 (c) 6 (d)
5. Hkkjr dh izxfr dh /kheh xfr dk izeq[k dkj.k &&&&&dk vHkko gSA
dq’ky izcU/k
(a)dq nksuksa
(c)nks
(b) ekuo ‘kfDr (d) buesa dksbZ ugha
The main came of slow progress of India is the lock of………
 (a)Efficient management (c)Both
(b)Man power (d)None of these
6- &&&&&&deZpkfj;ksa dks vf/kd dk;Z djus ds fy, vfHkizsfjr djrk gS A
laxBu
(a)la (b) vfHkizsj.k (c) funsZ’ku (d) buesa lsa dksbZ ugha
———motivate employees to do more work.
(a)Organisation (b)Motivation
(c)Direction (d)None of these
7- oSKkfud izcU/k esa Vsyj us iz;ksx fd;s A
xfr v/;;u
(a)xfr (b) Fkdku v/;;u rFkk le; v/;;u
(c) nksuksa ¼d) buesa ls dksbZ ugha
The experiments done by Taylor under scientific management
were.
(a) Motion studies (b) Fatigue and time study
(c) a+b both (d)None of these
8. ijEijkxr izcU/k esa Jfedksa dks etnwjh nh tkrh gSa a A
de
(a)de (b) vf/kd (c) vf/kdre (d) U;wure
Wages given to workers in traditional management are
(a) Low (b)High (c)Maximum (d)Minimum
9- izcU/k ds fl)kUr gSA
a(a)xfr’khy
xfr’khy (b) yksp’khy (c) lkoZHkkSfed (d) mijksDrlHkh
Principles of management are
(a)Dynamic (b)Flexible (c)Universal (d)All of these
10- OkSKkfud izcU/k esa fo’ys”k.k gS
Analyis in scientific management is -
(a)25% (b)50% (c)75% (d)100%
11- O;olk; ds vkfFkZd okrkoj.k dks izHkkfor djrh gS
¼d½ vkfFkZd iz.kkyh ¼[k½ mnkjhdj.k ¼x½oS’ohdj.k ¼?k½ mIkjksDr ugha
Economic environment of business is influenced by –
(a)Economic system (c)Globlisation
(c)liberalization (d)None of above
12- lkekftd okrkoj.k dk fuEufyf[kr esa ls dkSu Lkk mnkgj.k gS
¼d½ vFkZO;oLFkk esa eqnzk dh vkiwfrZ ¼x½ ns’k dk lafo/kku
¼[k½ mHkksDrk laj{k.k vf/kfu;e ¼?k½ ifjokj dh lajpuk
Which of the following is an example of social environment
 (a)Money supply in the economy (b)Consumer Protection Act
(c)The constitutionof the country (d)Composition of family
13- O;kolkf;d okrkoj.k dks le>uk egRoiw.kZ gS D;ksfd blesa
¼d½ voljksa dh igpku gksrh gS ¼[k½ funsZ’ku ¼x½izcU/k ¼?k½mijksDr ugha
The importance of understanding business environment is signified by
–
(a)Identification of opportunities (c)Management
(b)Direction (d)None of above
14-------------------,d ,slh fof/k gS tks dk;Z dks iwjk djrh gS
¼d½ izfØ;k ¼[k½ m|ksx ¼x½mís’; ¼?k½ mijksDr lHkh
...........is the method which completes work
(a)Proces (b)Industry (c)Object (d)All the above
15- fu.kZ; ysus esa lgk;d gS
¼d½ mís’; ¼[k½ uhfr;k¡ ¼x½ dk;ZØe ¼?k½ mijksDr ugha
.......help in determining decisions
(a)Objects (b)Policies (c)Programmes (d)None of above
16- fu;kstu esa ‘kkfey gS
¼d½ D;k djuk gS ¼x½ dSls djuk gS
¼[k½ dc djuk gS ¼?k½ mi;qZDr lHkh
Planning involves …………
(a)What to do (c)How to do
(b)When to do (d)All of these
17- ^^xyr laxBu & lajpuk O;kolkf;d fUk”iknu dks jksdrh gS rFkk ;gk¡ rd fd
mls u”V dj nsrh g**S ;g dFku gS
¼d½ Mªdj ¼[k½ ,syu ¼x½ Vsjh ¼?k½ czsp
“Wrong organization-structure prevents business performance upto
the extent that it destroys it.’’ this statement is of –
(a)Druker (b)Allen (c)Terry (d)Brech
18- laxBu esa vuq’kklu ugha gS
¼d½ foHkkxh; laxBu ¼x½ vkSipkfjd laxBu
¼[k½ fØ;kRed laxBu ¼?k½ vukSipkfjd laxBu
There is no discipline in organization
(a)Divisional organization (b)Functional organization
(c)Formal organization (d) Informal organization
19-vukSipkfjd laxBu dh n’kk esa LkÙkk,W gksrh gS
 ¼d½fodsfUnzr ¼[k½ dsfUnzr ¼x½leku :i ls forfjr ¼?k½ buesa ls ugh
In case of informal organization authorities are –
(a)Decentralised (b)Centralised
(c)Equally distributed (d)None of them
20- laxBu izfdz;k ds dne gS
The organization steps are-
(a) 2 (b) 4 (c) 6 (d) 8
21- izHkkoh HkjkiZu ds fy, vko’;d gS
¼d½lEidZ dh lqfo/kk ¼x½ lg;ksx rFkk leUo; dk i;kZoj.k
¼[k½vf/kdkjksa dk LiLV Li”Vhdj.k ¼?k½ ;s lHkh
For effective delegation is necessary-
(a)Facility to contact
(b)Clear explanation of authorities
(c) Atmosphere of co-operation and co-ordination
(d)All of these
22- vf/kdkfj;ksa dk p;u gksrk gS
¼d½ fuEu Js.kh ds vf/kdkfj;ksa dk ¼[k½ e/; Js.kh ds vf/kdkfj;ksa dk
¼x½ mPpre Js.kh ds vf/kdkfj;ksa dk ¼?k½ ;s lHkh
Selection of executives is –
(a) lower level executives (c)Top level executives
(b) Middle level executives (d) All these
23- fu;qDfrdj.k mÙkjnkf;Ro ---------------- dk gSA
¼d½ fUkEu izcaU/k ¼[k½ e/;e izcaU/k ¼x½ mPp izcaU/k ¼?k½bu lHkh dk
Staffing is the responsibility of –
(a)Low of management (c)Top management
(b)Middle Management (d) All of these
24- funsZ’ku dk izEkq[k rRo gS
(a)2 (b)3 (c)4 (d)6
Main elements of direction are
(a)2 (b)3 (c)4 (d)6
25-dq’ky funsZ’ku ds fy, vfHkizsj.k gS
¼d½ vko’;d ¼[k½ vuko’;d ¼x½/ku dh cckZnh ¼?k½le; dh cckZnh
For efficient direction motivation is-
(a) Necessary (c) Wastage of money
(b) Unnecessary (d) Wastage of time
26-i;Zos{kd dMh+ gS
¼d½ mPp rFkk e/;izcaU/k ¼x½deZpkjh ,oa fuEu izcaU/k
¼[k½ deZpkjh rFkk e/;e izcaU/k ¼?k½deZpkjh ,oa lapkyd
Supervisor is the link between
(a)Top and Middle Management
(b) Workers and middle Management
(c)Workers and lowerManagement
(d) Worker and director
27- funsZ’ku izcU/k dk ------------- igyw ugha gS
¼d½ O;kogkfjd ¼[k½ lS)kfUrd ¼x½ vUrj&O;fDrxr ¼?k½ldkjkRed
Direction is not the ………aspect of management
(a)Practical (b)Theoretical (c)Interpersonal (d)Positive
28-fu;a=.k lEcfU/kr gS
¼d½ ifj.kke ¼[k½ iz;kl ¼x½ dk;Z ¼?k½ buesa ls dksbZ ugha
Control is related to
(a)Results (b) Efforts (c) Functions (d) None of these
29-fu;a=.k izcaU/kd dk dk;Z gS
¼d½ izFke ¼[k½ f}rh; ¼x½ r‘rh; ¼?k½vfUre
Control is the function of the Management
(a)First (b)Second (c) Third (d)Last
30- fu;aU=.k izfdz;k dk izFke pj.k gS
¼d½ izHkkoksa dk fu/kkZj.k ¼x½ izxfr dk ewY;kadu
¼[k½ fu;U=.k ¼?k½ buesa ls dksbZ ugh
…….is the first step in control process.
(a) Establishment of standard (b) Control
(c) Evaluation of development (d) None of these
31- ----------- ls rkRi;Z pkyw lEifr;ksa ds ;ksx ls gSA** ehM]essysV rFkk QhYMA
¼d½ LFkk;h iw¡th ¼[k½ dk;Z’khy iw¡th ¼x½ nksuksa ¼?k½buesa ls ugha
“…….means current assets’’-Mead, Mellot and field.
(a) Fixed capital (b) Working Capital
(c) both (d) None of these
32- lsch ds eq[; dk;Z gS A
¼d½ lqj{kkRed ¼[k½ fodkl lEcU/kh dk;Z
¼x½lapkyu lEcU/kh dk;Z ¼?k½ mijksDr lHkh
The main function of SEBI are
 (a) Protective Function (b) Development function
(c) Regulatory function (d) All the above
33- LdU/k foif.k;ksa ds fy, lsch dh lsok,¡ gSA
¼d½ ,sfPNd ¼[k½ vfuok;Z ¼x½vko’;d ¼?k½vuko’;d
For stock exchanges the services of SEBI is.
(a)Voluntary (b)Compulsory (c)Necessary (d)Unnecessary
34- fo’o esa lclsa igys LdU/k foif.k dh LFkkiuk gqbZ Fkh
The foremost stock exchange was established in…..
(a)London (b)America (c) Japan (d)India
35- vPNsa czk.M dh fo’ks”krk,¡ gSa &
¼d½ lw{e uke ¼[k½ vkd”kZd ¼x½ Lej.kh; ¼?k½ ;s lHkh
The characteristics of a good brand are .
(a)Short name (b)Attractive (c) Memoratte (d)All these
36-foKkiu dk ek/;e gSA
¼d½ uewus ¼[k½ izhfe;e ¼x½ dys.Mj Mk;jh ¼?k½ izn’kZu
Media of advertising is .
(a) Samples (b)Premium (c) Calender & diary (d) Demostration
37-yscfyax gS A
¼d½ vfuok;Z ¼[k½ vko’;d ¼x½,sfPNd ¼?k½/ku dh cckZnh
Labelling is..
(a) Compulsory (b) Necessary
(c) Voluntary (d) Wastage of money
38-jkT; vk;ksx fooknksa dk fuiVkjk dj ldrk gS
¼d½ # 5 yk[k rd ¼[k½ # 10 yk[k rd
¼x½ # 20 yk[k rd ¼?k½ # 20 yk[k ls vf/kd
State commission can settle disputes.
(a) Up to Rs. 5Lakh (c) Up to Rs. 20 Lakh
(b) Up to Rs. 10Lakh (d) Above Rs. 20 Lakh
39- m|ferk fodkl dk;ZØe iznku djrk gS
¼d½ csjkstxkjh ¼[k½ jkstxkj ¼x½Hkz”Vkpkj ¼?k½csbZekuh
Entreprenevrial development programme provides.
(a) Unemployment (c) Corruption
(b) Employment (d) Dishonesty
40- Hkkjr esa m|ferk fodkl dk;Zdze jgk gS
¼d½ lQYk ¼x½ lq/kkj dh vko’;drk
 ¼[k½ vlQYk ¼?k½ buesa ls dksbZ ugha
In India, entrepreneurial development programme has been.
(a) Successful (c) Need of improvement
(b) Unsuccessful (d) None of these
MCQ Unit-I
Answer/mÙkjekyk

1. D 2. C 3. B 4. B 5. A

6. B 7. C 8. A 9. D 10. C

11. A 12. D 13. A 14. A 15. B

16. D 17. A 18. D 19. D 20. D

21. D 22. D 23. D 24. C 25. A

26. B 27. B 28. A 29. D 30. A

31. B 32. D 33. B 34. A 35. D

36. C 37. B 38. D 39. B 40. C

 [k.M-2@Unit – II
y?kqmÙkjh; iz’u/Short Answer Type Question
10 x 3 = 30
1-fu;kstu rFkk fu;U=.k esa lEcU/k LiLV djsaA
Clarify the relationship between planning and controlling .
2- foÙkh; fu;kstu dh eq[; vko’;drkvksa dks crk;sA
Explain the main needs of financial planning .
3- ^iw¡th ctfVax* dh ifjHkk”kk nsa ,oa blds egRoksa dks crk;saA
Define the ‘Capital Budgeting’ and state its importances .
4- LFkk;h iq¡th rFkk dk;Z’khy iw¡th esa vUrj LiLV djsaA
Clarify the difference between fixed capital and working capital
.
5- ewY; fu.kZ; dks izHkkfor djus okys ?kVdks dks crkb;sa A
Explain the factors affecting price decision .
6- ,d m|eh ds dk;ksZ dksa fy[ks A
Write the functions of an Entrepreneur.
7- izCkU/k ds egRo dh O;k[;k djsa A
Discuss the importance of management.
8- izcU/k ds fl)kaUrksa dh izd‘fr;ksa dks Li”V djsaA
Clarify the nature of management principles.aa
9- O;kolf;d okrkoj.k ds egRoksa dks crkb;s A
Explain the importance of business environment .
10-izf’k{k.k ds fo’ks”krkvksa dks fy[ksa A
Write the characteristics of training.
Unit – III/[k.M-3
nh?kZ mÙkjh; iz’u (Long Answer Type Questions)
05 x 6 = 30
1- m|eh ds xq.kksa dk o.kZu djsaA
Explain the qualities of an entrepreneur.
2- oSKkfud izcU/kksa dh fo’ks”krkvksa dks crkb, A
State the characteristics of scientific management.
3- HkkjkiZ.k izR;k;qfDr dh ifjHkk”kk nhft, ,oa blds rRoksa dks crkb,A
Define delegation and explain its elements.
4- vukSipkfjd lUns’kokgu ds xq.kksa ,oa nks”kksa dks le>kb,A
Explain the merits and demerits of informal communication.
5- dk;Z’khy iw¡th ds egRo dks LiLV fdft, A
Clarify the importance of working capital.
 [k.M-2
y/kqmÙkjh; iz’u
Unit – II
Short Answer Type Question

iz’u 1 fu;kstu RkFkk fu;aU=.k esa lEcU/k LiLV djsaA

mÙkj& fu;kstu rFkk fu;aU=.k eas fuEufyf[kr lEcU/k gS &
i. fu;kstu dk;Z dk lS)kfUrd vkSj fu;aU=.k mldk O;kogkfjd i{k gS A
ii. fu;kstu ,oa fu;aU=.k nksuksa gh Hkfo”;n’khZ gksrs gSa A
iii. fu;aU=.k fu;kstu dk eki gS A
Q.1. Clarify the relationship between planning and controlling
Ans- Following are the relationship between planning and
controlling.
.
i Planning is theoretical and controlling is practical aspects
of the work.
ii. Planning and controlling both are forward looking .
iii.Control is the measurement of Planning .

iz’u 2- foÙkh; fu;kstu dh eq[; vko’;drkvksa dks crk;sa A

mÙkj& foÙkh; fu;kstu dh eq[; vko’;drk,sa fuEufyf[kr gS%&
1- foÙkh; fu;kstu O;olk; ds fodkl ,oa fOkLrkj ds fy, vko’;d gS A
2- foÙkh; fu;kstu O;olk; esa i;kZIr rjyrk cuk;sa j[krh gS A
3- foÙkh; fu;kstu O;olk; dh ykHk ns;rk esa o‘f) djrh gS A

Q.2. Explain the main needs of financial planning .

Ans- Following are the main needs of financial planning :
.
i Financial planning is needed for expansion and
development of the business.
ii. Financial planning keeps maintance of adequate liquidity
in the business.
iii.Financial planning increases profitability of the business.
iz’u 3- iw¡th ctfVax dh ifjHkk”kk ns ,oa blds egRoksa dks crk;s A
mÙkj& fjpMZl ,osa xzhuyk ds vuqlkj] ^^iw¡th ctfVax dk vfHkizk; lk/kkj.kr%
,sls fofu;ksx djus ls gS ftuls yEcs le; rd vk; izkIr gksrh gSA**
iw¡th ctfVax ds egRo fuEufyf[kr gS
 1- O;kolk; ds ykHkiznrk dks fu/kkZfjr djuk
2- O;kolk; ds fy, LFkk;h fu.kZ; ysuk
Q.3. Define the ‘Capital Budgeting’and state its importances .
Ans- According to Richard and greenlaw ,”the capital
budgeting generally refers to acquiring inpus with long –
run returns”.
Following are the importances of capital budgeting.
.
i To decide the profitability of the business .
ii. To take permanent decision for the business etc.

iz’u 4- LFkk;h iw¡th rFkk dk;Z’khy iw¡th esa vUrj LiLV djsa
mÙkj&LFkk;h iw¡th rFkk dk;Z’khy iw¡th esa vUrj
Øe la0
1. vof/k & LFkk;h iw¡th nh?kZdky ds fy, gksrh gS A
dk;Z’khy iw¡th vYidky ds fy, gksrh gS A
2. izd`fr & LFkk;h iw¡th fLFkj izd`fr dh gksrh gS A
dk;Z’khy iw¡th vfLFkj izd`fr dh gksrh gS
3. vko’;drk %& LFkk;h iw¡th LFkk;h lEifr dz; djus ds fy, gksrh gS A
tSls &HkwfeA
dk;Z’khy iw¡th pkyw lEifr dz; djus ds fy, rFkk nSfud
O;;ksa dk Hkqxrku djus ds fy, gksrh gS A tSls & LVkWdA

Q.4.Clarify the difference between fixed capital and working

capital.
Ans- Difference between Fixed capital and Working capital:-
I Period :- Fixed Capital is for long term period.
Working Capital is for shart-term period.
II Nature :- Fixed Capital nature is fix.
Working Capital nature is variable.
III Need :- Fixed Capital is used to purchase of fixed assets eg.-
Land.
Working Capital is used to purchase of current assets and
payment for daily expencs.eg-Stock.
iz’u&5- ewY; fu.kZ; dks izHkkfor djus ds fy, ?kVdksa dks crkb;s
mÙkj& ewY; fu.kZ; dks izHkkfor djus okys ?kVd fuEufyf[kr gS
1- mRiknu ykxr
2- foi.ku ykxr
3- ykHk nj
4- mRiknu dh ek¡x
5- izfrLi}k
6- xzkgdks dz; ‘kfDr
7- ljdkjh fu;eu
8- viuk;h xbZ foi.ku fof/k;k¡ bR;kfnA

Q.5.Explain the factors affecting price decision.

Ans- Following are the factors affecting price decision -
i. Production cost
ii. Cost of marketing
iii. Profit rate
iv. Demand and product
v. Competition
vi. Purchasing power of costomers
vii. Govt. regulation
viii. Adopted marketing method etc.
iz’u &6 ,d m|eh ds dk;ksZ dks fy[ks
mÙkj& ,d m|eh ds fuEufyf[kr dk;Z
i. uo fuekZ.k djuk
ii. tksf[ke mBku
iii. fu.kZ; ysuk
iv. mRiknu bdkbZ ds vkdkj fu/kkZj.k djuk
v. Jfedksa dh fu;qfDr djuk
vi. fu;a=.k rFkk funsZ’ku djuk

Q.6. Write the functions of an entrepreneur .

Ans- Follwing are the functions of an entrepreneur
 i. To innovation
ii. To take risk
iii. To make a Decision
iv. To decide size of business unit
v. To appoint workers.
vi. To control and direction etc.
iz’u&7-izcU/k ds egRo dh O;k[kk djsa
mÙkj& izcU/k ds egRo fuEufyf[kr gS
i. fu/kkZfjr y{;ksa dks izkIr djus ds fy, izcU/k vfuok;Z gsSA
ii. Jfedksa dh leL;kvksa dk lek/kku ds fy, izcU/k vko’;d gSA
iii. dVq izfrLi/kkZ dk lkeuk djus ds fy, izcU/k t:jh gSAS
Q.7. Discuss the importance of management .
Ans- Following are the importance of management -
i. Management is compulsory to obtain pre-determined targets.
ii. Management is essential for the solution of labour’s problems.
iii. Management is needed to face-cut-throat competition.
iz’u&8- izcU/k ds fl)kUrksa dh izd`fr;ksa dks LiLV djsa
mÙkj& izcU/k ds fl)kUrksa dh izd`fr fuEufyf[kr gS
i. blesa xfr’khyrk gSA
ii. blesa yksp’khyrk gSA
iii. ;s fl)kaUr uhfr;ksa ls fUkEu gksrs gSA
iv. ;g ekuo O;ogkj ls izHkkfor gksrk gSA
Q.8. Clarify the nature of management principles .
Ans- Following are the nature of management principles -
i. It is dynamic .
ii. It is flexible .
iii. There principles are different from polices .
iv. It is affected by human behaviour etc.

iz’u&9- O;kolkf;d okrkoj.k ds egRoksa dks crkb;s

mÙkj&O;kolkf;d okrkoj.k ds fuEufyf[kr egRo gS
i. ;g vfuf’prrkvksa ]tksf[keksa ,oa [krjksa dh tudkjh nsus esa lgk;d gS
ii. ;g lqn‘<+rk ,oa detksfj;ksa dh tudkjh nsus esa lgk;d gS
iii. ;g O;olk; dh Nfo fuekZ.k esa lgk;d gS
Q.9. Explain the importance of business environment .
Ans- Following are the importance of Business Environment.
i. It is helpful in giving information as to Uncertainities , risks
and dangers.
ii. It is helpful in providing information as to strength and
weaknesses.
iii. It is helpful in image building of a business.

iz’u&10 izf’k{k.k ds fo’ks”krkvksa ds fy[kksa

mÙkj& izf’k{k.k ds fo’ks”krk fuEufyf[kr gS
i. izf’k{k.k ,d fujUrj iw.kZ O;ofLFkr ,oa fu;ksftr izfØ;k gS
ii. blls Kku ]pkrqFkZ RkFkk dq’kyrk es o‘f) gksrh gS
iii. izf’k{k.k vkSipkfjd rFkk vukSipkfjd gks ldrk gS
Q.10. Write the characteristics of training
Ans-Following are the characteristics of training .
i. Training is a continuous , well-organised and planned process.
ii. It increases knowledge ,skill and efficiency.
iii. Training may be formal as well as informal .
 [k.M-3
nh?kZ mÙkjh; iz’u
Unit – III
(Long Answer Type Questions)

iz’u& 1- m|eh ds xq.kksa dk o.kZu djsaA

mÙkj& m|eh ds fuEukafdr xq.k gksrs gS &
i. ,d lQy m|he esa lekftd ,oa uSfrd xq.k gksrk gS
ii. ,d m|eh dks O;kolka;d Okkrkoj.k dk Kku gksrk gS
iii. ,d m|eh ds ikl usr‘Ro {kerk gksrk gS
iv. ,d m|eh ds ikl fu.kZ;u {kerk gksrk gS
v. ,d m|eh ds ikl dq’ky fu;kstu dh ;ksX;rk gksrk gS
vi. ,d m|eh ds ikl rduhdh dkS’ky gksrk gS
Q.1. Explain the qualities of an Entrepreneur.
Ans- Following are the qualities of an Entrepreneur.
i. An entrepreneur has social and moral qualities .
ii. An entrepreneur has the knowledge of business environment
iii. An entrepreneur has leadership ability .
iv. An entrepreneur has decision-making ability .
v. An entrepreneur has ability to better planning.
vi. An entrepreneur has technical skill etc.
iz’u&2- OkSKkfud izcU/k dh fo’ks”krkvks dks crkb;sa
mÙkj & oSKkfud izCkU/k dh fuEufyf[kr fo’ks”krk gS
i. blesa fdlh dk;Z dks vkjEHk djus ds iwoZ ,d fu’fpr ;kstuk rS;kj fd
tkrh gSA
ii. bls ykxq djus ds fy, ^fu;eksa ds lewg* dk fuekZ.k fd;k tkrk gSA
iii. oSKkfud ÁcU/ku dh vk/kkjf’kyk gh ^ferO;f;rk* gSA
iv. blls deZpkfj;ks ds dk;Z{kerk esa o‘f) gksrh gSA
v. ;g ijEijkxr ÁcU/k dk dVq fojsk/kh gSA
vi. ;g ekufld Økafr ij cy nsrk gS] bR;kfnA
Q.2. State the Characteriscs of ‘Scientific Management’.
Ans- Following are the main characteristics of Scientific
anagement-
i. In order to achieve pre-determind definite objectives
management needs a definite plan.
ii. To make scientific management more effective, a set of rule
framed.
iii. The base of scientific management is economy.
iv. The technique of scientific management help in increasing
the efficiency of works.
v. If discovery forefully of traditional management.
vi. It focuses on mental revolution in the organization etc.

iz’u&3- HkjkiZ.kk/ÁR;k;q
ÁR;k;qfDr dh ifjHkk”kk nhft, ,oa blds rRoksa dks crkb;sA
mÙkj&HkjkiZ.k dh ifjHkk”kk%&
Ákså fFk;ksa gSeu ds vuqlkj]
ÞHkjkiZ.k dk vk’k; dsoy v/khuLFkksa dks fufnZ”V lhekvksa ds
vUrxZr dk;Z djus dk vf/kdkj Ánku fd;s tkus ls gSAß
,Qå thåeqjs& ds vuqlkj] ÞHkjkiZ.k ls vfHkÁk; nwljs yksxksa dks dk;Z lkSiuk rFkk mls
djus gsrw vf/kdkj Ánku djuk gSAß
bZå ,Qå ,yå czsp ds vuqlkj kj]] Þla{ksi esa ] HkkjkiZ.k dk vk’k; ÁcU/k ÁfØ;k ds pkj
rRoksa esa ls ÁR;sd dk ,d va’k nwljksa dks gLrkUrfjr djuk gSAß
fu”d”kZ%& HkjkiZ.k ls vk’k; lkgk;dksa vFkok v/khuLFkksa dks fufnZ”V lhekvksa ds
vUrxZr dk;Z djus gsrq vf/kdkj Ánku djus ls gSaA
HkjkiZ.k ds e[;r% rhu rRo gksrs gS%&
d- mÙkjnkf;Ro
[k- vf/kdkj
x- mÙkjns;rk
Q.3. Defone Delegation and explain its elements.
Ans- Definition of delegation.
Acording to Prof . Theottaiman,
“Delegation merely means the granting of arthority to
subordinaters to operate within prescribed limits.”
According to F.G. Moore,
“Delegation means assigning work to others and giving them
authority to do so.”
According to E.F.L. Brech,
“Delegation means I brief the passing in to other of a share in the four
elements of the management process.”
Conclusion-
Delegation of Authority means devolution of authority on subordinates
to make them perform the assigned duties or tasks.
Following are the elements of Delegation
i. Responsibility
ii. Authority and
iii. Accountabiity.

iz’u&4- vukSipkfjd lUns’kokgu ds xq.kks ,oa nk”kksa dks le>kb,saA

mÙkj& vukSipkfjd lUns’kokgu ds xq.k fuEufyf[kr gS%&
d- vukSipkfjd lUns’k rst xfr ls Álkfjr gksrk gSA
[k- ;g deZpkfj;ksa ds e/; LoLFk ekuoh; lEcU/kska dks fodflr djrk gSA
x- ;g ikjLifjd lg;skx ,oa fe=rk ij vk/kkfjr gSa
vuSkipkfjd lUns’kokgu ds nsk”k fuEufyf[kr gS%&
d- Lkans’k ds fod‘r gksuh dh vk’kadk gksrh gSA
[k- vQokgsa rFkk xyrQgfe;ksa QSykus dh vk’kadk gksrh gSA
x- mÙkjnkf;Ro ds fu/kZkj.k esa dfBukbZ gksrh gSA
Q4.Explain the merits and demerits of Informal Communication.
Ans- Following are the merits of Informal Communication:-
i. Informal communication travels fast.
ii. It develops sound human relations between employees.
iii. It is based on co-operation and friendship etc.
Following are demerits of Informal communication.
i. Fear of distortion of message in it .
ii. Fear of spreading rumours and misunderstanding in it .
iii. Difficulty in determining responsibility in it.

iz’u&5- dk;Z’khy iw¡th ds egRo dks Li”V dhth,A

mÙkj& dk;Z’khy iw¡th ds fuEufyf[kr egRo gS%&
d- ;g O;olk; dh ‘kks/ku{kerk dks cuk;s j[kus esa lgk;d gSA
[k- blls udn NwV dk ykHk mBk;k tk ldrk gSA
x- blls vkd”kZd ykHkka’k forfjr dj ldrs gSA
?k- blls osru&etnwjh le; ij Hkqxrku fd;k tk ldrk gSA
³- NksVs&eksVs ladVksa] vkdfLed ?kVukvksa dk ljykiwoZd lkeuk fd;k tk
ldrk gSA
p- ;g [;kfr esa o`f) djrk gSA

Q.5.Clarify the importance of Working Capital .

Ans- Following are the importance of working capital
i. It maintains the solvency of a business concern.
ii. It attracts cash discount in business .
iii. From working capital, attractive dividend can be distributed.
iv. From working capital salries and wages can be easily paid
v. From working capital small accidents can be easily faced.
v. It increases the goodwill of the concern. etc.