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Name of Business: Name of Person (Optional) : Position: Address

The document is a survey questionnaire for cleaning service businesses and their customers. It contains questions about the strengths, weaknesses, opportunities, threats and marketing strategies of cleaning businesses, as well as personal profiles and opinions of customers regarding their use of cleaning services.

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conrad valix
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2K views

Name of Business: Name of Person (Optional) : Position: Address

The document is a survey questionnaire for cleaning service businesses and their customers. It contains questions about the strengths, weaknesses, opportunities, threats and marketing strategies of cleaning businesses, as well as personal profiles and opinions of customers regarding their use of cleaning services.

Uploaded by

conrad valix
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Survey Questionnaire

As part of our feasibility studies, we are conducting a survey that will investigate the
attitudes of different cleaning services owners towards the said business. We will
appreciate if you could answer the following questions completely. Any information
obtained in connection with this study that can be identified with you will remain
confidential.
Name of Business:
Name of Person (Optional):
Position:
Address:

1. What are strengths of your business?


o Quality of cleaning
o Variety of services available
o Sufficiency of employees and equipment
o Quality of the staff’s training
o Price / Promotions
o Security
o Accessible location
o Others: (Specify)
2. What are the weaknesses of your business?
o High transportation cost
o Competitors can offer similar services quickly
o Limited flexibility in pricing
o Inaccessible location
o Others: (Specify)
3. Which opportunities do you prefer for your business?
o Business expansion
o Open more branches
o Increase in number of customers
o Partnership with business entities
o Others: (Specify)
4. What are the threats may your business possibly occur?

o Employee turnover
o Increase in inflation rate
o Shift on customer’s preference
o Theft/robbery/car napping
5. What are the marketing strategies of your business?
o Loyalty program
o Freebies
o Franchising
o Others: (Specify)
As part of our feasibility studies, we are conducting a survey that will investigate the attitudes of the
customers towards cleaning services. We will appreciate if you could answer the following questions
completely. Any information obtained in connection with this study that can be identified with you will
remain confidential.

Name of Person: ______________________ (optional)

I. Personal Profile

1. Age: (Please check the appropriate box)

o Below 20 years old


o 20 – 25 years old
o 26 – 30 years old
o Higher than 30 years old
2. Residency: (Please check the appropriate box)

o Quezon City
o Manila
o Makati City
o Others: (Specify)

II. Survey Questions

1. Have you ever tried cleaning services before?


o Yes
o No
2. Do you currently avail cleaning services?
o Yes – regularly
o Yes – once a week
o Yes – when needed
o No
2. What will you consider choosing this cleaning service?
o Quality of cleaning
o Variety of services available
o Sufficiency of employees and equipment
o Quality of the staff’s training
o Price / Promotions
o Security
o Accessible location
o Others: (Specify)
3. What will you consider not choosing this particular driving school?
o High transportation cost
o Competitors can offer similar products quickly
o Limited flexibility in pricing
o Inaccessible location
o Others: (Specify)
4. How did you find out this cleaning service?
o Social Media
o Friends / Schoolmates
o Family
o Flyers/ Leaflets
o Others: (Specify)
5. If a web-based cleaning would be available how likely would you use the service?
o Definitely
o Likely
o Maybe
o Unlikely
o Never
6. What would be your main motivations for selecting an online cleaning services over a non-
internet based cleaning services?
o Availability / Flexibility
o Price
o Ease of booking
o Managing service
o Special Offers
o Others: (Specify)
o
7. Which other services would you be interested in if they were made available?
o Ironing
o Carpet installation / upholstery
o Bed making
o Curtain installation
o Repainting
o Pest control
o Disinfecting
8. How much would you realistically expect to pay for a cleaning service?
o P500
o Less than P500
o More than P500

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