ORGANIZATION STRUCTURE TRAINING

AT
VOLTECH MANUFACTURING PVT. LTD.

A Report submitted in partial fulfillment of the requirements for the degree of

Master of Business Administration

By

PRATIK KUMAR

REGISTER NUMBER
1927256

Under the Guidance of

Dr. P SRIKANTH

Institute of Management
CHRIST (DEEMED TO BE UNIVERSITY), Bengaluru
(Times New Roman, Font Size 16, Centre Alignment, Bold)

JUNE 2019

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 Declaration

I hereby declare that the Organization Structure Training report on Voltech manufacturing pvt. Ltd.,
has been undertaken by me for the award of Master of Business Administration degree. I have
completed this study under the guidance of Dr.P Srikanth

I also declare that this Organization Structure Training report has not been submitted for the award of
any Degree, Diploma, Associate ship, Fellowship or any other title, in CHRIST (Deemed to be
University) or in any other university.

Place: Bengaluru
Date: PRATIK KUMAR

2
 Certificate

This is to certify that the Organization Structure Training report submitted by Pratik kumar
is a record of work done by him during the academic year 2018-19 under my guidance and supervision
in partial fulfillment of the requirements of Master of Business Administration degree..

Place: Bengaluru
Date: Dr. P Srikanth
Institute of Management
CHRIST (Deemed to be University)
Bangalore

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CERTIFICATION

4
 ACKNOWLEDGEMENT
I thank Christ University for giving me an opportunity to execute an organizational structural training
project. I would also like to express the deepest gratefulness to my mentor Professor Dr. Srikanth. P,
for approving the company chosen by me and guiding me throughout the project period. Without his
supervision and steady help this project might not have been conceivable.

Also, a thank you to Voltech manufacturing company, Ms. Vani Joshi(HR)for guiding me during the
project period and helping me to acquire necessary information. I likewise thank all the company
departments and its team members for the valuable cooperation. Lastly, but not the least, May I express
my sincere gratitude to God Almighty and my parents who have supported me all through my life.

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 TABLE OF CONTENTS

1. History of the organisation……………………………………………..……………….7

2. Profile of the products……………………………………………………………..……8

3. Vision, Mission, Objectives & Strategies of the Organisation……………………...…..9

4. Organisation chart – Design and structure……………………………………………...10

5. Functions of various departments …………………………………………………...11 - 14

6. SWOT Analysis of the organisation ………………………………………………....15-16

7. Key Result Areas (KRAs) of the organisation ………………………………………..17

8. Product Promotional Measures ……………………………………………………….18

9. System Followed for Purchase of Materials…………………………………………18-20

10. Manpower Planning…………………………………………………………………….21

11. Performance Appraisal System…………………………………………………………22

12. Future plans for growth if the organisation …………………………………………….22

13. Managerial observations from the study………………………………………………..23

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 HISTORY OF THE ORGANISATION

Voltech manufacturing ltd a Chennai based engineering company has earned a prime place in
electrical industry in the globe and have established themselves as a leading service provider in the
manufacturing and testing of electrical system up to 765KW class in power and industry sector.
Voltech originated as a first generation entrepreneurial organization with the endeavor of a single
vivid mindset and the inbound talent of Mr. Umapathi MD of voltech group who began this
organization with just four engineers in the year 1995 and envisaged a transformation into a three
hundred crore company along with its 3000 employees through its various group of companies in last
two decades.

Over the last two decades, the company has expanded its business to include engineering services
like O&M of power plants and substations, electrical design engineering design and services , EPC
contracts, design-supply installation

Owning to the rich legacy in dealing with services of power equipment and infrastructure, voltech in
the year 2005 took a giant leap from a purely a service based company to manufacturing of heavy
electrical equipment of its own by kick starting the manufacturing of power and distribution
transformers, control and relay panels, LV & MV panel numerical and auxiliary relay, industrial ball
valves & flameproof equipment division and solar panels.

Voltech has 12 regional offices across various regions of India and 12 offices globally are
cornerstone for pumping power in many industries across the globe has an experienced and
excellence team of engineers which helps it in offering the best service to client. Voltech strictly
adheres to principles like commitment towards its employees, honest trade practices and regular
training of employees in respective areas.

About the CRP Division (Control and Relay Panels)

The CRP(Control and Relay Panels) started in 1994 and was known as M/s Deprocon. In the year
2007 the company was named as Voltech Controls and automation private limited and then, after
merging with Voltech group, it changed its name to Voltech Manufacturing Company limited.

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 PROFILE OF PRODUCT

CONTROL AND RELAY PANEL

A control & relay panel is designed to

provide to control the associated line or
transformer through outdoor switchgear at
various 11KV and 33KV zonal substations.
The control & Relay panels are complete in
themselves with all main and auxiliary
relays, annunciation relay, fuses, links,
switches, wiring, labels, terminal blocks,
earthing terminals, base frame, foundation bolts, illumination, cable glands etc. These panels are
used for the control & monitoring of electrical equipments such as transformers, generators and
circuit breakers. Indoor Control panel for Outdoor VCB includes IDMT Numerical relay, Master
Trip Relay, Trip circuit Supervision Relay, Indications & meters etc. These control & Relays panels
are available in various combinations as single circuit or multi-circuit depending upon the customer
requirements.

 Features of Control Relay Panel

 Complete protection of transformer or feeder
 Alarm & Annunciation features
 Simplex Construction
 Multiple Construction Choice (front door or rear door type)
 Also available with Communicable Relays
 Multiple scheme configurations in a Single panel
 Compact
 CPRI tested

 Applications of Control Relay Panel

 Transformer protection
 Generator protection
 Feeder protection
 Capacitor switching
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 VISION, MISSION, OBJECTIVE AND STRATEGIES

Vision –
 To give best in Industry service ta all our stakeholders - Clients/ Candidates, through
seamless, consistent, innovative, systematic, process oriented, quality driven HR &
Recruitment services.
Mission-
 To give best in industry services to all the stakeholders – Clients/candidates through
seamless, consistent, innovative, systematic, process oriented, quality driven HR,
partner with stakeholders to achieve their goals through global reach.
 Commitment to social responsibilities for a strong social fabric.
 To institutionalize core values and create a culture of team building, empowerment and
innovation which would help in incremental growth of employees and enable
achievement of strategic objectives.
 To make plants energy efficient and continually review various schemes to conserve
energy
 Building a value driven organisation with an improved and responsive customer focus.
A true commitment to transparency, accountability and integrity in principle and
practice.

Objective –
 To dominate the market in Karnataka
 To achieve a turnover of 300 Cr in the next 6 years

Strategies for further growth -

 To increase the products range
 Uncompromised quality of Products
 Bring in new innovations in their existing product and make them more effective

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ORGANISATIONAL STRUCTURE

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 DEPARTMENTS AND THEIR FUNCTIONS

HR Department
The job of the HR division is to oversee and persuade representatives in the work environment.
The particular jobs of this office include: selection, recruitment, induction and training of workers,
organizing appraisals, managing payment system and arranging termination of workers. The
division is likewise dependable by and large for executing government strategies with respect to
the workforce as per work laws. This office treats individuals as a significant advantage for be
utilized to support the association, representatives and society. It is rising now as a particular way
of thinking of the executives going for arrangements that advance shared objectives, common
regards, common prizes and shared obligations.

Voltech Manufacturing ltd. has a main HR department in the head office but all offices also have
individual HR department which ultimately have to report to the main HR department. The
recruitment and selection process is done by the main HR department and the induction and
training activities is done by the offices where the employee is placed.

The key activities of the HR department includes -:

 Workforce Planning

 Recruitment

 Induction

 Skill management

 Training and development

 Personnel cost planning

 Performance appraisal

 Labor relation

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FINANCE DEPARTMENT
The finance and accounts department handles all financial matters of the Phulpur plant. It records
and also handles the transactions, it has sections for book keeping, payroll maintenance, bills,
Financial instruments and contracts, bank transactions, G.S.T. & Reconciliation Section.
This department records transactions on accrual basis and works on strict policies and guidelines laid
down by higher levels of management. This department maintains all transactions on Tally ERP 9
accounting software platform where all necessary records are automatically stored in a central database
to provide easy access to higher levels of management.
The finance departments primary activities comprises of the following :

Procurementof Allocation of Finance research

funds funds and analysis

Procurement of funds
The funds are collected for effective use of finance resources. The funds are collected from the
following-:
 Loans- loans can be taken from banks and other financial institutions
 Investments- The capital of the organization is subsidized by investors and through Angel
financing. Ventures like protection, fixed stores are additionally a wellspring of fund.
 Funds from sales – The funds emerging from sales are in the form of cash or credit. In the case of
cash sales the cash is directly received by the department and in the case of credit sale, cash is
collected from the debtors within a certain period.

Allocating of funds

The finance department has to channelize the funds it has procured in a strategic manner for the the
existence and operation of business. The funds are allocated as follows-:

 Procurement of raw material

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  Employees wages and salaries
 Tax and other legal expenses
 Maintainance expenses

Finance research and analysis

Financial analysis technique used by Voltech are -:

 Ratio analysis
 Cost sheet of production
 P&L statement, balance sheet and cash flow statement

PRODUCTION AND ASSEMBLY DEPARTMENT

The production and assembly department main task is manufacturing and aligning the various
auxiliary electrical equipments as per the design in the designing sheet diagram. The time allotment
might be short, medium or long contingent upon the sort of item or administrations delivered. In
Voltech manufacturing production process is the area where the key interest of the company lies as
they focus on quality products and for the quality of the products you need a good production
department with skilled labor and maximum coordination which would ultimately lead to max
efficiency.

MARKETING DEPARTMENT

The marketing department of Voltech manufacturing consist of a team of highly enthusiastic people
who are like minded and work towards getting orders for the company. These people are responsible
turning leads into prospectus, they approach the clients and ask for their requirements and try to convert
them into customers, and this is how the marketing team brings the BOM (bill of material) for the
other departments. The BOM consists of the specifications of the client as per which the designing
department prepares its design sheets and the procurement department orders auxiliary parts for
manufacturing control and relay panels. The marketing department is also responsible for conducting
frequent market research regarding the quality and price other competitors are charging in the market.

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QUALITY DEPARTMENT

Quality control division alludes to the available resources where quality benchmarks are kept up. The
point of value control isn't just to improve nature of items, yet additionally to dispose of awful quality
products. When the quality standard is set, at that point it ought to be accomplished and kept up in
future and endeavors ought to be made to improve it further. Voltech focuses on quality rather than
quantity so for this purpose they have created a quality and testing department. The department checks
the following-:

 Circuit wiring
 Parts placement
 Oiling and greasing
 Malfunction in case of high voltage
 Button quality and placements
 Rigorous testing of equipment

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 SWOT ANALYSIS

STRENGTHS OF THE ORGANISATION:

1) Location of the organization is the biggest strength of the organization. As this division is
based at Kumbalgodu industrial area hence there are large number of industries with heavy
electrical equipment that require Control and relay panels for their proper working.

2) VOLTECH enjoys a customer base that consists of names such as Larsen & tourbo, Siemens,
SAIL and BHEL to name a few.

3) Strong on the job training method is employed by VOLTECH under which the trainees work
under existing employees and get trained while working with them. This enables the trainees
to learn while working and resolve issues that they might encounter during their job.

4) No external trade union exercise any power under VOLTECH.

WEAKNESS OF THE ORGANISATION:

1. VOLTECH has a bureaucratic organisational structure and therefore is obsessed with

working within set frameworks defined by rigid rules and regulations. This often discourages
innovation and may also cause sub unit conflicts. In some cases blind adherence to rules and
regulations may limit the perspective of a manager and result in Functional unit goals
overriding organisational goals.

2. The organisational setup is very rigid and is not very efficient in handling sudden changes in
business environment.

3. Too much control by the head office sometimes leads to delays in decision making.

4. The company depends upon suppliers for the delivery of important parts which are crucial in
the manufacture of relay and panels. If a vendor delays in the delivery of any part then the
entire manufacturing process gets affected.
5. Low degree of promotional policies is a big weakness for the organisation as due to increase
in infrastructure projects and industries, new competitors are entering the market with
attractive payment schemes.

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 6. Looming shortage of skilled technical manpower and low productivity is another weakness
for voltech. Since the apprentice working in the assembly department are mostly ITI
certificate holders hence these employee are very unstable since they easily find job

OPPORTUNITY:

1. Currently VOLTECH manufactures Relay and panels up to 220kV system voltage and is
considering designing and manufacturing Control and relay panels for system voltage up to
400 kV.

2. The CRP division is considering to expand its products range by including solar panel

3. Rapid growth in infrastructure projects and industries around the city to generate demand for
relays and panels.

4. Information Technology and IT enabled services would help the organisation in conducting
its day to day operations more efficiently.

THREAT:

1. High competition from competitors like paramount industries and SVG control system
private limited are a threat to VOLTECH.

2. Increasing price for metal and other auxiliary parts is also a concern for this organisation.

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 KEY RESULT AREA

1. LOCATION OF THE COMPANY : The company is located at the heart of the Kumbalgodu
industrial area with a large number of small and large scale industries. These industries have
electrical machineries and equipment that require relay and panels for proper functioning.

2. CUSTOMER/CLIENT SATISFACTION: The policies, procedures and values that

determine how your people provide service, and to what degree your customers/clients'
needs will be satisfied

3. SYSTEMS, PROCEDURES & TECHNOLOGY: The methods, principles and

technologies used, the "way the company does things," to ensure the best use of human,
financial and equipment resources to generate profit and satisfy your customers.

4. DIVERSIFICATION : The company is considering designing and manufacturing Control and

relay panels for system voltage up to 400 kV. Also Switch gears are being manufactured with
the comp any for installation in the control and relay panels. The company is planning
manufacturing these switch gears as an independent product.

5. COMMUNITY IMAGE: The way your organization is perceived by the social, vendor,
customer and employee communities - Stakeholder perceptions.

6. PEOPLE: The number, positions, qualifications, pay scales, benefits and

training/development needs of your people at all levels. How you compensate them, how
you recruit, hire, appraise performance, promote and transfer, your organization's policies
& structure.

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 PRODUCT PROMOTIONAL MEASURE
VOLTECH Group of Companies promotes its brands through advertisements and other sales
promotional techniques. The Relay and Panel division advertises through Newspapers,
Magazines and Digitally. They advertise throughout Karnatka state through banners and posters.
The divisions main targets are all the industries in Kumbalgodu industrial area and nearby places.
The marketing communication of VOLTECH Group of companies’ products are done by a P R
agency named– Brand ID. This agency handles the advertisements for the digital advertisements and
print media.
VOLTECH products advertisements are usually carried out evenly throughout the year.
Other than these ads, the company gives offers to its distributors of all regions for procurement
of shelf space.

SYSTEM FOLLOWED FOR PURCHASE OF MATERIALS

Voltech Manufacturing Company Ltd. follows an extensive procedure to acquire raw materials. The
company acquires raw materials from various suppliers like Siemens, Schneider Electric. These raw
materials constitute of components like 5-way connectors, Panel Mount ,basic electrical components
like resistors, diodes, capacitors, transistors, other more complex material like DC power supplies,
signal generators and other measurement and analysis instruments like multimeters and Am meter
etc.

The steps for acquiring raw materials at the company is given as follows: -

1) Preparing Design & Bill of Material

When the company receives an order from a client, it first prepares the basic designs on various
computer softwares like Auto cad, E-Tap, Solid works. After this design is approved by the client,
based on this very design a bill of materials is prepared to undertake the process of acquiring raw
material.

2) Receipt and Inspection of Raw Material

Upon the arrival of raw material at the factory. All the components undergo a quality testing
procedure which is undertaken by the quality testing department where all the components are

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checked for any minute dysfunctionalities. The components are bought out from the reputed sources
and fitted at appropriate places on the panel as per manufacturers design. The circuit as per the
design is laid out and the control panel is tested for the proper functioning as per relevant
specifications. The components are tested as per IS: 8623-1977 regarding technical aspects.

3) Acceptance or Rejection of Raw Material

If the raw material components are considered fit for use by the company, it is put through to the
storage unit and then to the further manufacturing process. But if the material is not considered fit for
use. In this case, the material is rejected and is sent back to the supplier for review and the supplier is
then required to fulfill the order once again.

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 RAW MATERIAL PROCUREMENT CHART

START

BOM FROM DESIGN

PURCHASE & RECEIPT OF RAW MATERIAL /

COMPONENTS

INWARD RECEIPT OF MATERIALS

REJECTION Not approved

OR BACK TO QUALITY INSPECTION
SUPPLIER

STORAGE

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 MANPOWER PLANNING

For manpower planning the organisation has its own VOLTECH HR Division at the head office in
Chennai to address the skill deficit that the company is facing from graduates in the field of
Engineering and allied sciences. However for recruitment of ITI’s the company hires by way of
walk in interviews and also through references of existing employees.

VOLTECH HR is the first point of contact for all new trainees and employees inducted into
VOLTECH. Aside from providing all information and training pertaining to statutory process, the
Company’s Vision and Mission, Management, rules and regulations, it also assesses each candidate
based on their talents, skills and expertise to assign them to roles best suiting their capabilities.

VOLTECH HR is the organizing authority for all CSR related activities of VOLTECH. It directly
coordinates with each department and division of the company for selecting volunteers as well as
organizing all field events at the CSR Locations of VOLTECH.

The following steps are performed for manpower planning within the organisation:
1. An evaluation or appreciation of existing manpower resources.
2. An estimation of the proportion of currently employed manpower resources which are likely to be
within the firm by the forecast date.
3. An assessment or forecast of labour requirements if the organisation’s overall objectives are to be
achieved by the forecast date.
4. Adoption of required measures to ensure that the necessary resources are available as and when
required, that is, the manpower plan.

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 PERFORMANCE APPRAISAL

It is the arrangement of VOLTECH to enroll suitable candidates coordinating the organizations HR

prerequisites as far as capabilities, experience, frame of mind and qualities. The organization will
stay aggressive and keep up a lean and level association by enrolling in an arranged manner. The
enlistment is finished by giving ad in papers and furthermore through position offices.

Determination is through meeting. There is an acceptance preparing of 2 days. The new

representatives have to experience a preparation program of a half year and furthermore a probation
time of a half year. Execution examination is done every year. A Training Need Analysis is likewise
done as a component of the examination program. The aftereffect of examination will influence the
augmentation, advancement, move thus on. Periodical preparing is given to workers once in at
regular intervals. The organization as of late presented a complaint taking care of and welfare cell to
make the complaint taking care of technique more compelling.

FUTURE PLANS FOR THE GROWTH OF THE ORGANISATION

As of now, the primary target for the Relay and Panel division is to acquire more and more
clients in the state of Karnataka. There are a few big industries that are considering placing
relay and panels orders based on the reports of a few trial tests that have been conducted. The
division is also considering designing and manufacturing Control and relay panels for system
voltage up to 400 kV which would help them to expand their customer base.

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 MANAGERIAL OBSERVATIONS FROM THE STUDY :

1. VOLTECH has a Bureaucratic Organizational structure and is characterized by a high degree

of specialization, formalized rules and regulations, functional departments, centralized
authority, narrow spans of control and decision making that follows a rigid chain of command.

2. Intra-departmental Structuring of management tasks is more or less fixed in all departments.

There are usually two managerial levels in each department.

3. The Structural Environment at VOLTECH is Mechanistic in nature i.e. there is a high degree
of specialization and rigid rules and regulations are imposed. The mechanistic structure is a
basic characteristic of most Bureaucratic Organizations.

4. The VOLTECH Plant has designed its organizational structure to function in a highly stable
business environment. The plant functions throughout the year to achieve mostly pre-
determined targets and the management tries to avoid any unexpected changes in this
production plan. The structure is so rigid that sudden changes cannot be handled easily.

5. In some departments there are unnecessary sub-divisions and this tends to reduce efficiency.
For example, the production department has been divided into assembling department
and aligning department. The people working in these two sub departments have same
qualification and their tasks are also very similar but still they have been separated by a thin
line in the organization.

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