Emoze

Windows
Mobile User
Guide

Version 2.0
© Disclaimer

Emoze Ltd. reserves the right to change any products described herein at any time, and
without prior notice. Emoze assumes no responsibility or liability arising from the use of
the products described herein, except as expressly agreed to in writing by Emoze. The use
and purchase of this product does not convey a license under any patent rights, copyrights,
trademark rights, or any intellectual property rights of Emoze. Nothing hereunder
constitutes a representation or warranty that using any products in the manner described
herein will not infringe any patents of third parties.

No part of this document may be reproduced, stored in a retrieval system, or transmitted in

any form or by any means, electronic, mechanical, photocopying, recording or otherwise,
for purpose other than for this proposal, without prior permission of Emoze Ltd.

Trademark Acknowledgements

The Emblaze® name and logo is a registered trademark of Emblaze Ltd. Emoze™ is a
trademark of Emoze Ltd. Other products and brand names may be trademarks or
registered trademarks of their respective owners.

© 2006, Emoze Ltd. All rights reserved

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Table of Contents
Chapter 1: Overview....................................................................... 1
Introduction ..................................................................................... 1
Versions .......................................................................................... 1
emoze is for everyone..................................................................... 2
emoze Global Service Network (EGSN).......................................... 2
Data Sources .................................................................................. 2
PC Connector.................................................................................. 2
OWA ............................................................................................... 3
emoze for Business......................................................................... 3
emoze Mobile Clients ...................................................................... 3
Chapter 2 Getting Started............................................................... 4
Download ........................................................................................ 4
Install via the website ...................................................................... 4
Install using the PC download ......................................................... 7
Install via the Internet ...................................................................... 9
Configure Your email Account....................................................... 11
To Configure an email account ..................................................... 11
Configure your Office email........................................................... 12
Configure your Gmail/Google Apps (or other web-based account)14
Configure your home/other account (ISP) ..................................... 15
Add Additional Accounts (emoze PRO only) ................................. 15
Uninstall the emoze client ............................................................. 16
Chapter 3: Using Emoze .............................................................. 17
Using emoze ................................................................................. 17
Select Inbox .................................................................................. 19
Select Start/Stop ........................................................................... 19
Select Create Message ................................................................. 19
Select Settings .............................................................................. 20

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 Select Log ..................................................................................... 21
Remove Account........................................................................... 22
Chapter 4 Inbox ............................................................................ 23
Overview ....................................................................................... 23
Tools ............................................................................................. 25
Account Settings ........................................................................... 26
Create Message............................................................................ 27
Chapter 5: Account Settings......................................................... 29
Account Info .................................................................................. 30
Folders to Push ............................................................................. 30
Active Days ................................................................................... 31
Power Saving Mode ...................................................................... 31
Active To From.............................................................................. 32
Login ............................................................................................. 33
Rules ............................................................................................. 34
Calendar........................................................................................ 34
Contacts ........................................................................................ 35
Inbox ............................................................................................. 36
Outbox .......................................................................................... 36
Advanced ...................................................................................... 37
Chapter 6: Additional Options....................................................... 38
Settings ......................................................................................... 39
Statistics........................................................................................ 39
About............................................................................................. 40
Chapter 7: Synchronization .......................................................... 41
PIM Synchronization ..................................................................... 41
Power Saving Mode ...................................................................... 42
Appendix A: Troubleshooting ....................................................... 43

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 Table of Figures
Figure 1: Emoze Home Page............................................................................................ 4
Figure 2: Select Device ..................................................................................................... 5
Figure 3: SMS Installation information .............................................................................. 6
Figure 4: SMS Confirmation.............................................................................................. 7
Figure 5: PC Download Installation................................................................................... 8
Figure 6: Add Account..................................................................................................... 11
Figure 7: Version Update ................................................................................................ 12
Figure 8: Outlook web access......................................................................................... 12
Figure 9: Enter User Details............................................................................................ 13
Figure 10: Enter User Details.......................................................................................... 13
Figure 11: Select Folders ................................................................................................ 14
Figure 12: Add Account................................................................................................... 16
Figure 13: Emoze icon .................................................................................................... 17
Figure 14: Disclaimer Message....................................................................................... 17
Figure 15: Select Account ............................................................................................... 18
Figure 16: Email Account Options................................................................................... 18
Figure 17: Inbox Options................................................................................................. 19
Figure 18: New Message ................................................................................................ 19
Figure 19: Settings .......................................................................................................... 20
Figure 20: Setting Options .............................................................................................. 20
Figure 21: Log ................................................................................................................. 21
Figure 22: Log Options.................................................................................................... 21
Figure 23: Remove Account............................................................................................ 22
Figure 24: Remove Account Confirmation ...................................................................... 22
Figure 25: Inbox .............................................................................................................. 23
Figure 26: Inbox .............................................................................................................. 23
Figure 27: Inbox .............................................................................................................. 24
Figure 28: Switch Accounts............................................................................................. 25
Figure 29: Warning.......................................................................................................... 25
Figure 30: Options........................................................................................................... 26
Figure 31: Create Message............................................................................................. 27
Figure 18: Create Message Options ............................................................................... 27
Figure 33: Setting............................................................................................................ 29
Figure 34: Setting Options .............................................................................................. 29
Figure 35: Account Info Options...................................................................................... 30
Figure 36: Folders to push .............................................................................................. 30
Figure 37: Days of the Week........................................................................................... 31
Figure 38: Power Saving Intervals .................................................................................. 31
Figure 39: Active From.................................................................................................... 32
Figure 40: Active To ........................................................................................................ 32
Figure 41: User Name and Password ............................................................................. 33
Figure 42: Data Source domain and URL ....................................................................... 33
Figure 43: List of Folders ................................................................................................ 34
Figure 44: Rule options for the Calendar folder .............................................................. 34
Figure 45: Rule options for the Contacts folder............................................................... 35
Figure 46: Change Delete Policy Warning ...................................................................... 35
Figure 47: Rule options for the Inbox folder .................................................................... 36
Figure 48: Rule options for the Outbox folder ................................................................. 36
Figure 49: Advanced Rule Options ................................................................................. 37
Figure 50: List of email accounts .................................................................................... 38
Figure 51: Account Level Options ................................................................................... 38
Figure 52: Account Level Settings .................................................................................. 39

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Figure 53: Account Level Statistics ................................................................................. 39
Figure 54: Account Level About ...................................................................................... 40

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About this Manual
Emoze revolutionizes mobile messaging and turns your Windows Mobile Smartphone into
a total communication tool. True revolution is about setting new standards and making
them accessible to everyone. With emoze, your mobile device becomes your PC when you
are on the go. Receive email and manage your personal information (PIM) data (contacts,
schedule, tasks, etc.) directly on your mobile device. It’s accessible for all mobile users,
anywhere in the world – 24 hours a day, 7 days a week 365 days a year.
Quick & Easy Setup
The emoze installation and setup is highly intuitive and takes only a few minutes. You
do not need technical skills or the assistance of an IT manager. No super user or
administration privileges are needed to install emoze on your mobile device. This
technology, a proprietary development of emoze, is patent-pending worldwide.
Emoze is available in two versions. Emoze Personal Edition can be downloaded and
used to send/receive emails and as a PIM. Emoze Pro Edition has a 30 day trial period
after which you may choose to purchase the software via a license fee or continue
with the free version. The emoze Pro has the added functionality of allowing you to
download attachments from most commonly used programs of up to 1MB. In
addition, with the emoze PRO version, you can maintain multiple accounts on a single
device meaning that your office mail, your personal mail and your social media, all on
one device, connect you to your world all the time.
User Friendly
The friendliest interface is the one you already know and use. That is why emoze
leverages existing applications on the mobile device, so you can enjoy the same
convenient look and feel with no wasted time getting adjusted to a new interface.
Emoze stores emails, calendar items, contacts and tasks in your mobile device’s
memory, making them accessible at all times. Emoze is customizable and enables you
to define your own personal preferences via rules.
End-To-End Information Security
The superior emoze security scheme incorporates AES-128 encryption, authentication
and symmetrical keys. These security standards ensure end-to-end security for all
data. At no stage is data ever transferred unencrypted over the network nor is it stored
on a third party server.
In This Guide
Chapter One: Overview – introduction to the application and the system requirements.
Chapter Two: Getting Started – information on how to install the application
Chapter Three: Using Emoze (Inbox) –information on how to use the email program
Chapter Four: Inbox – using your emoze messaging service
Chapter Five: Account Setting –Setting parameters and personalizing your folders
Chapter Six: Additional Options – additional areas for customization
Chapter Seven: Synchronization –information on synchronization of PIM
Appendix: Troubleshooting
Other Sources of Information
Visit www.emoze.com

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Chapter 1: Overview

Introduction
Emoze is the first push email and PIM application that truly bridges the gap between the
professional “Blackberry” user and the mass market. It is the true realization of the mobile
PC vision. With emoze on your Windows Mobile device, you can retrieve your email data
manage your personal information like contacts and calendar anywhere, anytime.
The emoze client works with a variety of email data sources, such as your home (ISP)
account, Gmail, YahooMail and your favorite social media sites like Facebook. Emoze can
also work with your office mail even if it is behind your company firewall.
Once you have installed emoze, data is automatically pushed to your mobile handset or
PDA. There is no need to spend time and money polling your email servers every few
minutes for updates. Emoze sends all changes as they occur. All transmissions are
encrypted and only pushed only when your mobile device is on and ready to receive.
Push email is an "always-on" capability in which new messages are directly and
dynamically transferred (pushed) as they arrive to the mail delivery agent (data source) to
the mail user agent via the emoze application.

Versions
Emoze is available in two versions.
• Emoze Free version
o Receive and send email
o Download attachments up to 100k
o Synchronize PIM
• Emoze Pro (License)
o Receive and send email
o Download larger attachments
o Synchronize PIM
o Multiple accounts
Emoze Pro is available for a 30 day trial period after which you may choose to purchase
the licensed version or continue to use the free version.
Emoze technology guarantees safety and security because all data is pushed directly to
your mobile device only when the device is open to receive the data. Emoze does not use
the "store and forward" technology of other popular mobile email programs. Using emoze
as your mobile email client means that none of your data is ever stored on a 3rd party
server.

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emoze is for everyone
Aiming to succeed in the Mobile Mail Revolution, emoze has designed its system to
support all cellular and wireless networks, as well as a wide range of mail data sources and
different types of mobile devices.
• Personal – connect to any data source your office, home or Gmail account
• Business – ideal for professionals and small to mid level business
• Enterprise –a technology for major corporations to connect multiple users easily
The emoze service can work behind a corporate firewall or on your home desktop without
any modifications. Emoze's basic architectural component is the Emoze Global Service
Network (EGSN), which can connect to the following data sources
• PC Connector
• OWA
• POP3/IMAP
• Gmail
• Google Apps
• Yahoo Mail
• Hotmail
• Facebook
• And more……….

emoze Global Service Network (EGSN)

Emoze has developed a technology to enable bi-directional synchronization of content
between any data source and a mobile device without the need to duplicate the data on
an intermediate server.

Data Sources
PC Connector
Personal Users can use emoze on just about any data-capable handset, Smartphones using
a Symbian OS, handsets based on Windows Mobile or java for the non-smartphone users.
Emoze offers users several options to connect to a data source. One such possibility is to
connect via the PC Connector. The emoze PC Connector is a small application running in
the background of any windows-based PC. It is optimized to work with Microsoft
Exchange Server or any POP3/IMAP Mail Server account that uses MS Outlook.
The emoze PC Connector can be installed on a corporate or home PC, regardless of the
type of network and security restrictions that are implemented on it. The emoze PC
Connector integrates with the MAPI component of the mail application on the PC. The PC

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Connector monitors the activities in the mailbox configured as the default profile of the
mail application, and transfers all changes, compressed and encrypted, via the EGSN. Data
received by emoze PC Connector from the EGSN is written into the mailbox through the
MAPI component ensuring that all the changes made on the mobile device are updated in
real-time.

OWA
OWA (Outlook Web Access) is the ability to access your exchange server via a web
interface. Most email programs and many businesses offer their users this useful
functionality, today. OWA is not a not a web mail provider (such as Yahoo or Gmail).
It is a web mail service of Microsoft Exchange Server 5.0 and later. The web interface
of Outlook Web Access resembles the interface in Microsoft Outlook.
OWA is used to access e-mail (including support for S/MIME), calendars, contacts,
tasks, and other mailbox content when access to the Microsoft Outlook desktop
application is unavailable
Microsoft provides Outlook Web Access as part of Exchange Server to allow users to
connect remotely via a web browser. Some of the functionality in Outlook is also
available in this web "look-alike". The most important difference is that Microsoft
Outlook allows users to work with e-mail, calendars, etc., even when a network
connection is unavailable, whereas OWA requires a network connection to function.
OWA can be used from Internet cafes and most important, it can be used by emoze to
provide connectivity to the Web in order to access your email account on your mobile
device.

emoze for Business

The emoze Enterprise Edition is a secure, IT manageable platform for access to email;
calendar, contacts, tasks and notes to meet the needs of major organizations a
network-integrated product with optimal security and manageability

emoze Mobile Clients

Symbian Client –Nokia devices that use the Symbian Operating System 7.0 and up
Windows Mobile client – Smartphones running Windows Mobile Operating System
Java Client – most java-based mobile devices

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Chapter 2 Getting Started

Download
The process of downloading and installing emoze is simple and user friendly. It consists of
downloading the emoze client to your mobile device and then installing and configuring
the emoze client for use on your specific handset.
Visit the emoze website at www.emoze.com or navigate your web-enabled handset to
https://m.emoze.com to download the application.

Install via the website

Visit www.emoze.com and click "Download Emoze ".

Figure 1: Emoze Home Page

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 Figure 2: Select Device
Select the Vendor from the dropdown list
Select the model from the dropdown list
Click Next

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 Figure 3: SMS Installation information
Complete the information required
• Country
• Telephone number

Once the country is entered, the country code should appear

automatically. Include area code but do not include the leading 0 if it
is not used with the international number.
Fill in the authentication code
Click Submit.
Read the message in the window that appears.

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 Figure 4: SMS Confirmation
If this message says that the SMS was sent OK, you will receive an SMS on your handset
within 10 minutes that enables you to download the software.

If there is a different message, follow the instructions or select an

alternative method of installation.

Alternate Installation Method

Install using the PC download
Select the Vendor and Model of the handset (Figure 2).
Click Next.

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 Figure 5: Download to PC Installation
Complete the information required
• Country
• Telephone number

Once the country is entered, the country code should appear

automatically. Include area code but do not include the leading 0 if it
is not used with the international number.
Fill in the authentication code

Do not click Submit

Click Install via PC Download

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Install the saved file to your mobile device (not on your memory card) using a USB cable
or via wireless Bluetooth
Once emoze is installed, complete the setup by following the instructions for the emoze
application on your mobile device.

Install via the Internet (WAP)

Navigate to http://m.emoze.com on your mobile device. (Refer to the instructions for your
specific device on how to navigate to the web site.)
Click on Download emoze mobile client!
Click OK (or Yes according to your specific device)
Click YES when asked if you want to install emoze
The emoze Wizard guides you through the installation process for your specific device.
Informational and Welcome screens may appear that you must accept. Click OK when
indicated.
You will see the installation progress and when it is complete.
Congratulations! Emoze is now installed on your mobile device.
Emoze needs an internet connection; therefore, a screen appears asking you to choose your
internet connection. When possible, it is recommended to select Automatic.
Click Accept

Download the PC Connector

If you are using Lotus Notes or Outlook without OWA then you must install the PC
connector. This is a small program that runs in the background on your PC or laptop. In
order to use emoze, your PC or laptop must be open and online.
Click the icon to download the PC connector.

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 Figure 6: Install PC connector
If the download does not begin automatically, click here on the screen.
Follow the simple steps as listed on the screen.
The emoze installation wizard then opens to guide you through the remainder of the setup.

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Configure Your email Account
Select the email account that you want emoze to push to your mobile device
• Your office email (OWA/PC Connector)
• Your Gmail/Google Apps or other Web based accounts
• Your Home/Other email (POP3/IMAP)
Emoze allows one email account to be configured per mobile device, however, if you
upgrade to Emoze PRO you will be able to configure more than one account on the same
mobile device and you will be able to download attachments greater than 1K.

To Configure an email account

Figure 7: Add Account

Click Add Account
Press the menu button
The screen displays a list of available email account enabling the user to choose which
email account to configure.

Only emoze PRO users may connect to more than one account.

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 Figure 8: Version Update

Configure your Office email

Select Office
Click Next
Select Outlook Web Access
Click Next

Figure 9: Outlook web access

If you can access your office mail via OWA, emoze can access that server
to synchronize your email, calendar and contacts. You will need your user
name, password, OWA URL and windows domain name in order to log in
and be authorized to get your office mail on your mobile device.
Click Next
On these screens you will enter the personal authentication and location information that
will enable emoze to connect to your server and authorize you to receive transmissions. If
you do not have this information, contact your company system administrator.

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 Figure 10: Enter User Details
Click OK.
Enter the following information
• User Name
o User name for your office email account
o For example owaemz3
• Password
o Password authorization for your office email account

: Username and password are case sensitive.

Figure 11: Enter User Details

• OWA domain
o Windows Domain of your account

: On your PC, Press Alt+Ctrl+Delete to view your domain (jane doe is

logged in as <DOMAIN>\janedoe2510.

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 • OWA URL
o The web address of the corporate exchange mail server
o For example https://owa.company/exchange

: This URL can not be behind a firewall or need any other authentication
(VPN, token, etc.) method in order to access the URL
Click Next
Check the box for each of the folders you want to synchronize with your mobile device

Figure 12: Select Folders

Click Next

Configure your Gmail/Google Apps (or other web-based account)

Select Gmail/G.Apps
Enter the following information – select OK to continue to the next screen
• Gmail Username (for either or Google apps
o Enter your Gmail address ([email protected])
or
o Enter your GoogleApps address ([email protected])
• Gmail Password
o Password authorization for this email account

: Username and password are case sensitive.

Synchronize Folders

: When using Gmail or Google Apps, the only folders that can be
synchronized are the Inbox and Contacts. Support for Google calendar
is coming soon.
Click Next

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Configure your home/other account (ISP)
Select Home/Other Mail

You will need to know your mail server host names. All the necessary information
can be obtained from your email provider.
Enter the following information – select OK to continue to the next screen
• email
o Enter your email address ([email protected])
• User name
o Enter your email account user name
• Password
o Enter your email account password for this email account

: Username and password are case sensitive.

• Click Next
o Emoze will attempt to discover your email account server automatically,
which may take a few minutes, Click OK to continue with the automatic
search or Cancel to configure manually.
• Manual configuration
o Incoming mail server – enter the incoming mail server address
o User Name and Password are already complete
o Method to connect - specify if the server is POP3 or IMAP
o Use SSL – Yes/No (if your server requires this)
o Port Number – the default is 110 (if SSL is Yes, then 995 shows
automatically)
Warning: Change the port number only if your Mail provider requires this.
o Outgoing mail server – enter the outgoing mail server address
o Use SSL – Yes/No (if your server requires this)
o Port Number – the default is 25 (if SSL is Yes, then 465 shows
automatically)
Warning: Change the port number only if your Mail provider requires this.
o SMTP authentication – same as incoming server or select other to enter a
different user name and/or password for the outgoing server
• Click Next – emoze will then attempt to connect to your mail server.

Add Additional Accounts (emoze PRO only)

Only emoze PRO enables users to access multiple accounts. If emoze PRO is not the
version installed on the mobile device, the Add Account feature will be disabled once one
account is configured.

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 Figure 13: Add Account
Press Enter

: If you are not currently using Emoze Pro, you may see a screen asking if
you want to update or if you would like to purchase emoze pro.
Select the desired email account and follow the directions stated above for that type of
email account.

Uninstall the emoze client

Refer to the manual for your specific device on how to remove installed programs.
In general, Navigate to settings.
Select Remove programs.
Select emoze.
Press enter.
Click Done.

Warning: The email account created by emoze will be deleted including all emails
(inbox, draft, sent). Calendar and contacts will not be deleted, but can be
removed manually.

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Chapter 3: Using Emoze

Using emoze
Once emoze is installed, the emoze icon appears on your mobile device. The icon's
location may differ according to the mobile device you are using. The icon can generally
be located by selecting the Menu and looking the installations folder or My Own folder or
the Downloads folder depending on your device.

Figure 14: Emoze icon

Click the emoze icon to start emoze.
You may get a message similar to this or another type of message notifying you that you
must connect to a network in order to use emoze.

Figure 15: Disclaimer Message

Select the desired choice.
Click OK.

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The emoze accounts screen is displayed showing the configured accounts. The screen
shows also which accounts are currently connected or disconnected.
From this screen, it is also possible to configure an additional account at anytime even
after the initial configuration.

Figure 16: Select Account

Highlight the account that you want to view from your configured accounts and Press
Enter

Figure 17: Email Account Options

Field Description
Inbox Shows a list of all emails received
Stop Disconnects the service
Create message Opens a new message
Settings Allows you to personalize your account
Log Shows statistics
Remove account Deletes the email account from the mobile device

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Select Inbox
Select Inbox and press Enter.

Figure 18: Inbox Options

Select Start/Stop
• Disconnects the current email account which prevents events from being
transferred to the mobile device, but does not delete the email account from the
mobile device.

Select Create Message

• Creates a blank email to send a new message

Figure 19: New Message

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Select Settings

Figure 20: Settings

The following options are available:

Figure 21: Setting Options

Account Info Select parameter on account level

Login View and Change login information
Rules Select parameter on the folder level
Advanced Select parameters regarding emails

: More information about changing parameters can be found in Chapter 5

Account Settings.

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Select Log

Figure 22: Log

The log shows usage statistics.

Figure 23: Log Options

Last connection Time and date

Last synchronization Time and date
Last cleanup Time and date
Total Downloads Kbs
Total Uploads kbs
Calendar Number of items received
Contacts Number of items received
Draft Number of items received
Inbox Number of items received

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Remove Account

Figure 24: Remove Account

Figure 25: Remove Account Confirmation

This deletes the account from the mobile device. If you want to use this account again, it
will have to be reconfigured.

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Chapter 4 Inbox

Overview
The inbox on your mobile device has a similar interface as your PC. The inbox allows you
to read, reply and forward emails. Selecting new message from the inbox menu or the
Create Message from the account menu gives the same result – a blank email.

Figure 26: Inbox

Press enter to read the mail.

Press Menu to view the option available.

Figure 27: Inbox

Delete Move the message to the delete folder (trash)

Reply Reply, Reply All, Forward

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 Mark as Unread Marks the message as if it had not been opened
Move Move the message to another folder
Folders
View Get HTML, Text Size (largest, Larger, Medium,
Smaller, Smallest), Languages (use arrows to change
the language)
Do not Download Do not download attachment (Changes to Download
attachment)
Send/Receive Manual instruction for sending and receiving emails

There are several options available without opening the email.

Select Menu.

Figure 28: Inbox

New Creates a blank email

Reply Reply, Reply All, Forward
Mark as Unread Marks the message as if it had not been opened
Move Move the message to another folder
Folders Displays the list of folders
Tools Switch Accounts, Empty deleted items, Options
Download Message Downloads attachment (Changes to Do not download
attachment)
Send/Receive Manual instruction for sending and receiving emails

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Tools
Switch Accounts – view messages from a different account

Figure 29: Switch Accounts

• Text messages – switches to native text messaging (SMS) on your mobile device
• Other email account – switches to a different email account if you are able to use
multiple accounts
• New email account – switches to enable you to configure a new account
Empty deleted items – deletes all items in the deleted items folder so they are no
longer retrievable on the mobile device. A warning is displayed.

Figure 30: Warning

Click Yes to delete items.
Click No to exit without deleting items.
Options

25
 Figure 31: Options

Display Show date and time in message list

Sort messages by sender, message type, date received,
subject) (ascending; descending)
After deleting/moving a message - show next message,
show previous message, return to message list
Sending Include copy of original message when replying to email,
save copies of sent items
Signatures Create signature per account and choose when to add
signature (reply, forward)
Account Settings Shows email address, add display name (see below)
New E-mail Account Add a new email address automatically looks for settings
Security Settings Warn before navigating to a URL or file link that is not on
my device
Other Display account picker when opening Messaging, Warn
when deleting messages in the message list

Account Settings
• Email address
• Account display name
• Incoming mail server
• Account type
• User Name
• Password (save password check box)
• Outgoing (STMP) mail server

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 • Automatic/Manual Send/Receive - intervals
• Download messages – from past 3 days, 7 days…30 days
• Message format – HTML, Plain text
• Message download limit – 2KB, 5KB, 20KB, 50 KB, All text no pictures, headers
only, entire message
• Download attachments – Do not download, less than 25 KB, Less than 50KB,
Less than 100KB, Less than 250KB, all attachments

Create Message

Figure 32: Create Message

This action opens a blank email.

Select Menu to view options.

Figure 33: Create Message Options

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Add Recipient Opens the Contact list to select a name
Check names Shows names in the contact list according to letters entered
Insert Adds an attachment to the email that can be a Picture, Voice
note or File
My Text Inserts pre-designed text
Save to Drafts Saves the email in the Drafts folder
Cancel Message Deletes the message without saving to the deleted items folder
Message Options Selects priority (normal, high, low) and language

: If an action is not available for any reason, it is grayed out.

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Chapter 5: Account Settings
Settings give the user a number of options to personalize the parameters that control how
email is managed.
Select Settings

Figure 34: Setting

The following is displayed.

Figure 35: Setting Options

Account Info Folders to push, working days and times, etc.

Login User name, password, domain and URL per account
Rules Parameters for each folder
Advanced Cleanup and notifications

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 Account Info

Figure 36: Account Info Options

Folders to push Calendar, Contact, Inbox (others may be available as well depending
on your mobile device)
Active days Select the days of the week that emoze service will be on and ready to
receive push email.
Power Saving mode Select how the mail server will push mail
Active From: Select the hour and minute that the emoze service will start operating
Active To: Select the hour and minute that the emoze service will stop operating.

Folders to Push

Figure 37: Folders to push

Mark the box to select the folders you want synchronized with your mobile device.
Click OK

30
Active Days

Figure 38: Days of the Week

Mark the box to select the days you want the emoze service to operate.
Click OK

Power Saving Mode

Figure 39: Power Saving Intervals

Mark the box to select the how you want the mobile device to receive push events from the
mail server.
Always on Push means that every time an event occurs on the mail server, it is
automatically pushed to the mobile device (if the device is open and ready to receive),
which means that you receive email in near real time.
You may select other intervals to have events pushed. If you select one of these intervals,
your email remains on your email server. It is never stored on a 3rd party server before
being pushed to your mobile device.
Click OK

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Active To From

Figure 40: Active From

Select the time you want the emoze service to being operation. If you choose to have
emoze available 24/7, leave the default at 00:00.
Click OK

Figure 41: Active To

Select the time you want the emoze service to cease operation. If you choose to have
emoze available 24/7, leave the default at 00:00.
Click OK

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Login

Figure 42: User Name and Password

This screen displays the user name and password that you entered when you configured
the email account.
Use this screen to change the password
Click OK.

Figure 43: Data Source domain and URL

This screen displays the domain and URL that you entered when you configured the email
account.
Use this screen to change this information
Click OK.

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 Rules
Rules enable you to personalize how your emails and personal information is handled by
the mobile device.

Figure 44: List of Folders

Calendar

Figure 45: Rule options for the Calendar folder

Show past events None, Last week

Show future events 1 Month, 2 Months, …. Year
Delete policy Mobile only or Mobile and PC
Cleanup older than None, 1 day, 2 days … 1 week, 2 weeks, 3 weeks

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 Contacts

Figure 46: Rule options for the Contacts folder

Delete Policy Mobile only or Mobile and PC

Figure 47: Change Delete Policy Warning

This warning appears.

Click Yes if you are sure you want delete both the mobile device and the PC
Click No to delete only from the mobile device.

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 Inbox

Figure 48: Rule options for the Inbox folder

Keep emails from Last day, Last 3 days, Last week, Last 2 weeks, Last 3 weeks
Inbox Read & Unread – selects what to show in the inbox
Text truncation >8000 characters, >5000 characters, don’t truncate
Delete Policy Mobile only/ Mobile & PC
Cleanup older than None, 1 day, 2 days … 1 week, 2 weeks, 3 weeks
Keep Last 50, 100, 200, 500 (emails)

Outbox

Figure 49: Rule options for the Outbox folder

Attachment size None, up to 10KB, up to 20KB… up to 1MB

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 Advanced

Figure 50: Advanced Rule Options

Schedule Cleanup Disabled, every 5 minutes, Every hour, Twice a day, Once a day
Notify new messages Yes/No
Subfolder sync Yes/No
Notification tone Enables you to change the sound played when an email arrives
Email LED notification Disabled, For 1 minute, For 5 minutes, For 10 minutes

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 Chapter 6: Additional Options
There are options that enable you to manage your email account.

Figure 51: List of email accounts

Select the account.
Click Options

Figure 52: Account Level Options

Settings Show icon, Connection mode, Auto start, Access point, Log level
Statistics Usage Statistics
Add Signature Create a signature that is automatically added to emails
Check Version Update Checks for updated version
Help Connects to the web to access help information

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About Displays information about the version
Exit Stops the service from receiving and synchronizing emails and data
events for the account

Settings

Figure 53: Account Level Settings

Show Icon Yes/No

Connection Mode HTTP tunnel/TCP
Auto Start Yes/No
Access Point Secure WAP network, WAP network, Work, the Internet
Log Level Disabled, Error, Warnings, Info, Debug

Statistics

Figure 54: Account Level Statistics

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About

Figure 55: Account Level About

Scroll down to view support contact details: [email protected]

The emoze website: http:/www.emoze.com

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Chapter 7: Synchronization

PIM Synchronization
Once emoze is installed and you have logged on with your user name and password,
emoze synchronizes your email and folder items on your mobile device and maps their
IDs to avoid duplication. Once this initial mapping is complete, the exchange mail server
is able to transmit information to the mobile device. Information is compressed and
encrypted in the exchange mail server before being sent. Emoze expands, decrypts and
parses the data, constructs Symbian items and adds them to your contacts, calendar and
inbox folders depending on the type of data parsed.
Emoze creates a new mailbox, named "emoze”
• Incoming emails are sent to the emoze mailbox, which allows you to easily
distinguish between incoming emails and other items such as transferred files,
SMS, MMS items, etc.
• Inbox displays only HTML e-mail in plain text with some links automatically
added, even if these links were not existing (links on phone number or e-mail
address)
• Allows emoze to add unique features to the mailbox such as the option to change
font size
• Allows you to “download on demand
Contacts synchronization is performed as follows:
• First Sync
o Contacts fields on the mobile device are mapped as follows:
ƒ First Name, Middle Name, Last Name, E-Mail Address and
Contact Note are mapped to the following Gmail fields
respectively: "Name", "Primary email" and "Notes"
ƒ Home and Work fields on the mobile device, are mapped to the
relevant section's fields in Gmail contact folder
ƒ Emoze creates 'Personal' and 'Work', sections (like Gmail)
ƒ Symbian device contact fields not supported in Gmail contacts are
ignored and not synced
o Contacts fields in Gmail contacts are mapped as follows:
ƒ There are a few fields in Gmail contacts that have equivalent field
on the Symbian device and these are mapped to those fields. The
rest of the Gmail fields do not have equivalent fields and will be
mapped to the Notes field on the Symbian device.
ƒ The Name field on Gmail contacts is parsed as follows:
• Two words: The first word mapped to the 'First name'
field on the Symbian device, the second word is mapped to
the 'Last name' field.

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 • Three words: The first word mapped to the 'First name'
field on the Symbian device, the second word is mapped to
the Middle name' field and the third word is mapped to the
'Last name' field
• Updating Contacts
o Changes from mobile device to Gmail contacts:
ƒ Emoze updates all the fields it created during its initial sync with
Gmail Contacts
o Changes from Gmail to mobile device:
ƒ Emoze only syncs changes made to the Name, Primary email and
Notes fields - all other changes are ignored

Power Saving Mode

Once the initial items have been retrieved, the emoze application on your mobile device
remains alert, in a “listening” mode, ready to receive new items. You can personalize the
connection between emoze and the server to optimize battery life.
Your mobile device has power saving options. In the Always On (default) mode, the
mobile device is constantly “listening” to the server. Each time there is an event, such as
an email or personal information update, the server notifies your mobile device and the
information is transferred. The mobile device only communicates if it is notified of new
items. Although there is no data transmission (charges) while emoze is just listening; it
does use battery power.
You are able to set the Push mode to check by time intervals. In this case, emoze stops
listening except for the interval selected. There is no data transmission (charges) nor does
it take as much battery power when emoze is not in the listen mode, therefore, this is
considered a power saving mode.
In both Always On mode or in Periodic mode, if emoze is running, the connection is
reestablished every time there is new data, even if the connection was aborted via the
'Connection Manager'. To stop emoze from re-establishing the connection, you must
signed-out of the emoze service.
Emoze automatically aborts the connection when signing out of the emoze service or when
closing/exiting the emoze application.
If the emoze application is not running, it will automatically launch and connect when the
user attempts to send an email via the emoze mailbox.
If emoze is running, but the user has signed out of the emoze service, and then tries to send
an email using the emoze mailbox, emoze will NOT automatically establish a connection
and sign-in in order to send the email.
Once you have signed in, emoze will re-establish the connection via the connection
manager whenever it needs it even if you aborted the connection. In order to stop emoze
from re-establishing the connection, you must sign-out of the emoze service.

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Appendix A: Troubleshooting
• When viewing or composing an email while in landscape mode and selecting Font
size + from the menu, scrolling up/down dynamically stretches and shrinks the
scroll bar. Stretches when scrolling down and shrinks when scrolling back up, to
avoid stepping over the head of the email.
• The To, From, CC, Subject labels, are not resized when changing the font size
while viewing an email.
• The BCC field is not available.
• When switching between portrait and landscape screen refresh is a bit slow.
• Emoze status indicator at the top right corner of the screen overlaps the top email
item in emoze mailbox, if you change the screen mode from portrait to landscape,
while emoze mailbox is open.
• If a mailbox in the messaging application is connected while trying to
install/uninstall emoze, the messaging application will flash rapidly while emoze is
trying to close it. (pressing on the left SK will close it and end the loop)
• When opening a certain message in the emoze mailbox and immediately click on
the LSK – the message view/editor will be closed and wont be opened. User
currently should wait until the message opened completely and than he can send
the LSK. This is a minor issue for the application and will be fixed for next
version.
• Setting up of OWA account is split to 2 steps if application in portrait mode, but it
is split to 4 steps if application in landscape mode.

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