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The receptionist at a hotel helps a customer, Mr. Sam, make a reservation for two rooms over three nights in December with a double bed and ocean view in each room. The rate is $850 per night. Mr. Sam provides his contact and payment information and the reservation is completed.

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Homework

The receptionist at a hotel helps a customer, Mr. Sam, make a reservation for two rooms over three nights in December with a double bed and ocean view in each room. The rate is $850 per night. Mr. Sam provides his contact and payment information and the reservation is completed.

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abcde fghi
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Receptionist : Good morning. Welcome to Grand hyatt Hotel.

Mr. Sam : Hi, good morning. I’d like to make a reservation for the second weekend in December. Do
you have any vacancies?
Receptionist : Yes sir, we have several rooms available for that particular weekend. And what is the
exact date of your arrival?
Mr. Sam : The 14th.
Receptionist : How long will you be staying?
Mr. Sam : I’ll be staying for three nights.
Receptionist : How many people is the reservation for?
Mr. Sam : There will be four of us. So, I want to reserve 2 rooms.
Receptionist : And would you like a room with twin beds or a double bed?
Mr. Sam : A double bed, please.
Receptionist : Okay. And would you prefer to have a room with a view of the ocean?
Mr. Sam : If that type of room is available, I would love to have an ocean view. What’s the rate for
the room?
Receptionist : Your room is eight hundred and fifty dollars per night. Now what name will the
reservation be listed under?
Mr. Sam : Michael Sam.
Receptionist : Could you spell your last name for me, please?
Mr. Sam : Sure. S-A-M
Receptionist : And is there a phone number where you can be contacted?
Mr. Sam : Yes, my cell phone number is 5486-98294.
Receptionist : Well, now I’ll need your credit card information to reserve the room for you. What
type of card is it?
Mr. Sam : Visa. The number is 99534890.
Receptionist : And what is the name of the cardholder?
Mr. Sam : Michael Sam.
Receptionist : Alright, Mr. Sam, your reservation has been made for the 14th of July for two rooms,
each room with a double bed and view of the ocean. Check-in is at 1 o’clock. If you have any other
questions, please do not hesitate to call us.
Mr. Sam : Great, thank you so much.
Receptionist : My pleasure. We’ll see you in July, Mr. Sam. Have a great day.

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