IMB and Christie Series-2 Projector: Field Installer Manual
IMB and Christie Series-2 Projector: Field Installer Manual
Version 1.6
Hardware Warranty
The hardware warranty can be found at the following location:
http://www.doremilabs.com/support/cinema-support/cinema-warranties/
CAUTION:
CAUTION
!
The exclamation point within an equilateral triangle is intended to
alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature
accompanying the appliance.
Marking by the symbol indicates compliance of the device to the EMC (Electromagnetic
Compatibility) directive and to the Low Voltage directive of the European Community. The
marking is indicative that the device meets or exceeds the following technical standards:
A "Declaration of Conformity" in accordance with the above standard has been made
and is on file at Doremi.
HDMI
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are
trademarks or registered trademarks of HDMI Licensing LLC in the United States and other
countries.
1.2 Purpose
One of the key ideas behind marriage is that an authority figure examines the projector and
ensures that it has not been tampered with before a marriage can be performed. This means
that a person must be physically at the projector when the marriage is performed. It cannot be
done remotely. To ensure an authority figure is present, there is a physical marriage button (or
RFID key) on the projector which must be pressed in order for the marriage process to
complete. Please contact your system administrator or Christie Technical Support for the
required passwords.
1.4 Contact
If in need of help or assistance, please contact Doremi Labs Technical Services:
USA
24/7 Technical Services line: + 1-866-484-4004
Technical Services Email: [email protected]
Europe
24/7 Technical Services line: + 33 (0) 492-952-847
Technical Services Link: http://support.doremitechno.org/ticketing
Japan
Technical Services line: + 044-966-4855
Technical Services Email: [email protected]
Figure 2: PCI-Express
Connect one end of the Ethernet cable into the ShowVault "Eth0" socket and the other
end into the Christie projector (Figure 5).
Connect one end of the PCI-Express cable into the ShowVault and the other end into the
IMB board on the Christie projector (Figure 6).
GPI
Socket
Audio 9-
16 Socket GPO
Socket
Audio 1-8
Socket
PCI-e
Cable
Socket
“9-16” denotes
channels 9-16
Pin # Signal
1 GPI 0+
2 GPI 0-
3 GPI 1+
4 GPI 2+
5 GPI 2-
6 GPI 1-
7 GPI 3+
8 GPI 3-
Pin # Signal
1 GPO 0
2 GPO 1
3 GPO 2
4 GPO 4
5 GPO 5
6 GPO 3
7 GPO 6
8 Ground
Note: At this stage, please refer to the Christie projector user manual in order to perform any
projector specific setting.
Figure 16: Device Manager Menu With Device Added and Configured
Note: The following section explains how to perform the marriage, which is the last step in
configuring the Christie projector:
Note: Only a Security Officer logged in as “marriage” can engage the projector’s marriage.
If the command returns a failure with "Mcore context", then it means the driver is not
running. This is likely an issue with the PCIe either not connected or not seen.
Have the PCIe cable unplugged and then replugged to see if it fixes the issue.
If the PCIe unplug doesn't fix it, try to have the ShowVault and projector re-booted once.
If this doesn't fix the problem, then go to Section 6.6 and get a Detailed Report.
Note: As long as this issue is not fixed, performing the following steps will lead to failure.
/sbin/ifconfig
Note the IP of both eth0 and eth1. Make sure a projector is set with the proper IP
address.
If the Device Manager doesn't have a projector setup, have them set it up and wait 30
seconds after they enable and Save it.
Make sure other devices (like Jnior) are set with the proper IP address.
Make sure those devices in Device Manager don't have the same IP addresses as the
Showvault.
Try to ping this IP address to make sure Ethernet connection is "OK". This tests path 2.
Maybe eth0 and eth1 are not set properly above. Or maybe the connection is not to the
correct eth0 or eth1.
If both IPs here are the expected ones then the PCIe is connected properly and the
IMB is configured with the proper IP.
If the IP is not correct, make sure the Device Manager is configured properly.
If the commands return a failure with "Mcore context" it means that the driver is not
running.
See Section 6.3 (if step 3 passes, I would assume there is not a "Mcore context"
failure.
If the test in Section 6.4 passed, then run the command: /doremi/sbin/sbcsetup.out -a -
-get-temperature (this will exercise the communication with the IMB without the need of
a proper synchronization of certificate). Also, this tests path 2 and path 3.
If it succeeds it means that the hardware and network configuration are "OK."
If it fails, it means that the IMB is not connected via Ethernet to the router internally of the
projector.
This is what typically would require a re-seating of the IMB (or modified front plate).
If it succeeds, the Showvault and IMB are communication find and there is no problem.
If the command reports a failure with "mismatch key", it means that the certificate in
/doremi/etc/certs/mine is not the one corresponding to the IMB it is connected to.
The easiest is to reboot the ShowVault. The synchronization of the certificate should be
done during reboot.
It might be necessary to remove all the pem files in /doremi/etc/certs/mine before the
reboot.
The script will be available in /doremi/bin. If it’s not, please copy it there.
The script will run multiple commands. You have to press enter to proceed after each
command.
Below are the details of the script as the technician will see it. In case of a failure, the script will
prompt the technician on the steps needs to be taken and it will exit. The technician needs to
follow the script instructions and run the script until it passes all of them.
Continue (y/n)?
y<enter>
IMB internal IP is OK
Continue (y/n)?
y <enter>
y<enter>
y<enter>
Continue (y/n)?
y<enter>
Important Note: After replacing the RTC battery, you must create a maintenance log entry, to
reset the pop up warning counter. If this step is not done, you will continue to get a warning
message. Proceed to section 7.2.
The RTC battery is not an RMA item, due to the cost of the battery verse the cost of shipping.
The Media Block battery needs to be sourced locally.
Note: The minimum battery voltage is approximately 2.4v. The system will show a warning at
the first of every month for one year, and then every day after that.