Swinburne Harvard Brief Guide: In-Text References, Reference Lists and Bibliographies
Swinburne Harvard Brief Guide: In-Text References, Reference Lists and Bibliographies
www.swinburne.edu.au/library
Swinburne Harvard brief guide
1. The purpose of Harvard style For example, consider this sentence from a book: Volunteer programmes are
successful when volunteers are working in positions they look forward to undertaking
and want to fill.
Harvard style is an academic referencing/citation system that allows you to use and
then acknowledge other people’s information and ideas in your own work. Using If you copy it from the book and insert it into your work (quote it), the in-text reference
Harvard style ensures that people who read your work can locate and read the same should look like this:
sources you found helpful; using it also reduces the risk of being accused of
plagiarism (intellectual theft; stealing someone else’s ideas and information). “Volunteer programmes are successful when volunteers are working in positions they look
forward to undertaking and want to fill” (McCurley, Lynch & Jackson 2012, p. 78).
Using Harvard style means acknowledging the author of an information source and
the date the source was published each time you use their information and ideas by
inserting the author’s family name/surname and year of publication in the body of Authors’ surnames Year of publication Page number
your work. These author and date details, together with all other identifying details
(known as bibliographic details), such as the title of an information source and where
it was published, are also listed at the end of your work. If you use more than one If you paraphrase it by rewriting the information using your own words and phrasing,
information source, arrange the sources in a list at the end of your work the sentence and the in-text reference could look like this:
alphabetically by author surname.
If the volunteers are employed in roles that they want to do, then the volunteer programmes
The golden rule is to always be consistent when using Harvard style. All information will perform well (McCurley, Lynch & Jackson 2012, p. 78)
sources of the same type should be treated the same way in the same piece of work.
The two main ways of using an information source are 1) to paraphrase it, or 2) to If a source does not have a page number (some sources, such as HTML webpages
quote it. To paraphrase is to read someone’s information and then write it using your and YouTube videos, do not), simply insert the author’s name and year of
own words and phrasing. To quote is to copy exactly what someone has written and publication.
paste it into your work. You should only quote when you feel that the author’s words You can still provide an in-text reference even if an information source doesn’t have
are perfect and that trying to paraphrase them would weaken their message and an author (check carefully first, though). Author detail is replaced by the title of the
power. Whenever you paraphrase or quote, always include the page number or page information source and the title is italicized. Year of publication and page number
numbers in the in-text reference, placed after the year it was published. When you remain unchanged. For example:
quote a sentence, enclose the text in double quotation marks: “ ”. If you quote more
than one sentence, do not use double quotation marks – instead, place the quoted No deformation occurs even with 180 degree flexes; sections will snap only if they have been
material on a new line, indent the quote and finish with the in-text reference. New text previously impacted by sideways forces (Carbon fibre tenkara rod construction 2018, p. 2).
after that quote should commence on a new line, and not be indented.
2
Swinburne Harvard brief guide
3. Your Reference List or Bibliography 5. Articles from newspapers, magazines and journals (except those freely
available on official newspaper, magazine or journal web sites):
Each time you find a useful information source, keep a record of all its bibliographic bibliographic details required
details. As well as author and year, other bibliographic details might include: the name
of the company who published the source; the state, city or suburb it was published in; You can obtain newspaper, magazine and journal articles via Swinburne Library
what edition number the source is (if not the first); the web address/URL for the source databases. The details required for those, and for articles found in print sources (eg. a
(if you found it on the web); the date that you first found it (if you found it on the web); magazine purchased in a shop), are as follows and must be presented in this order:
and other details depending on the type of source. These details all help someone
locate and read the same information source you used. These bibliographic details, 1. Author(s) – if given. Names are presented surname first, initial(s) next.
when arranged in the correct order, are called an entry. Entries are arranged in a 2. Year of publication.
single alphabetical list, alphabetically by author surname/family name. This list is either 3. Title of article – enclose in single quotation marks. Only the first letter of the first
a Reference List or a Bibliography, and it is placed at the end of your work.
word and proper nouns of article titles should be capitalized.
4. Title of newspaper/magazine/journal. Title should be italicized. The first letter of
A Reference List is a list of all the information sources you refer to in your work.
the first word and the first letter of each major word should be capitalized.
A Bibliography is a list of all the information sources you refer to in your work, as well
as other sources you consulted that were helpful, but did not end up referring to in your 5. Volume and/or issue number. Use the abbreviation/s ‘vol.’ and/or ‘no.’.
work. A Bibliography is therefore longer than a Reference List. Ask your unit convenor 6. Day and month, or season – if volume and/or issue number are not provided, or if
which one they require if they or the unit outline does not specify. needed to precisely identify an article.
7. Page number(s) that the article is printed on, if they are included. Note: this is not
4. Books: bibliographic details required an estimate of how many printed pages would result from printing the article, but
the page numbers given in the database or on the publication itself.
For books printed on paper, the details you must include in the entry are as follows and
must be presented in this order:
For example:
1. Author(s) – either a person(s) or an organization. Names are presented surname
Authors’ surnames Year of Title of article
first, initial(s) next.
and initials publication
2. Year of publication.
3. Title – plus the subtitle, if there is one. Place a colon between the title and subtitle.
Both are italicized. Only the first letter of the first word and proper nouns of book Nasiri-Gheidari, Z, Lesani, H & Tootoonchian, F 2014, 'Performance prediction of a single-
phase capacitor-run axial flux induction motor under static eccentricity', Australian Journal of
titles should be capitalized.
Electrical & Electronics Engineering, vol. 11, no. 1, pp. 93-104.
4. Title of series and volume number, if applicable.
5. Edition number – only if this is not the first edition. Use the abbreviation ‘edn’.
6. Publisher. Title of newspaper/ Volume and/or Page numbers
7. Place of publication – state or city or suburb. Add extra information if there is more magazine/journal issue number
than one place with the same name eg. Melbourne, Victoria versus Melbourne,
Florida. 6. Information from the web: recommendation
Information sources found on the web can sometimes be the most difficult information
For example: sources to acknowledge and create entries for. Please carefully examine the guidelines
and examples on the Harvard style complete guide webpage and the More examples
Authors’ surnames Year of Title Publisher PDF at http://www.swinburne.edu.au/library/referencing/ – you may find an
and initials publication
example there that matches what you are trying to acknowledge. If you cannot, you
can build an entry by combining the guidelines for books with the guidelines for other
Chang, R & Goldsby, KA 2016, Chemistry, 12th edn, McGraw-Hill Education, New York. sources; the result will be a hybrid entry. For more information about hybrid entries and
an example of one, see Section 8.
Edition
Place of publication
number 3
number
Swinburne Harvard brief guide
7. Information from the web: bibliographic details required The details required by the guidelines for Annual Reports (Name of organization, Year
Include as many of the following details as possible and arrange them in this order: of publication, Short descriptive title (italicized), and Year(s) covered) are collected,
and then some of the guidelines for web sources (Name of the organization hosting the
1. Author(s) or organization responsible for the webpage – if given. If there is no webpage, Date that you first viewed the webpage, and URL) are collected. The two
clearly identifiable author, do not use the name of the Copyright owner or website sets are then blended together to create the following hybrid entry:
host/website sponsor, as they may not be the same person or organization that
authored the work. If no author can be identified or determined at all, then use the Organisation’s Year of Short Year(s)
title, and the title should be italicized – see the Harvard style complete guide name publication descriptive title covered
webpage for more in that instance.
2. Year the information was published or year of the most recent update. Use the Bass Oil 2017, Annual report FY 2016-2017, Bass Oil, viewed 26 October 2017,
Copyright date of a webpage if there is no date of publication. If a range of <https://www.bassoil.com.au/s/BAS-30-June-17-financial-statement-with-signed-DTT-docs-
Copyright dates is given (e.g. © 2015 – 2018), use the latest date indicated. incorporated.pdf >.
Date the webpage
Name of the host
3. Title of the webpage/document – plus the subtitle, if there is one. Place a colon was first viewed
URL of the webpage
between the title and subtitle. Both are italicized. Only the first letter of the first
word and proper nouns should be capitalized. The title is usually shown at or near
the top of the page.
9. More examples, more guidelines and getting help with Harvard style
4. Name of the organization hosting the webpage on their website or the name of
the sponsor of the webpage. With organizations like government bodies or large The Swinburne Library Referencing webpage includes:
companies, this is sometimes the same as the author organization.
a PDF version of this brief guide;
5. Date that you first viewed the webpage, in this order: day, month, year. Precede the complete guide to Swinburne Harvard style, with more examples and also
the date with the word ‘viewed’. guidelines for other information resource types;
6. URL. The URL (webpage address) should be enclosed in angle brackets: < >. a PDF with more complicated examples and an example of a Reference List; and
The URLs should not be active/live links; please deactivate URLs before a referencing tool with more examples, plus examples for APA and AGLC3 styles.
enclosing them.
Example of an entry for a webpage for an organization: Please type in this URL to your browser to access them:
http://www.swinburne.edu.au/library/referencing/
Author’s Year the webpage was Title Name of the host Date the webpage
name published/updated of the webpage was first viewed
Trade Victoria 2017, Find an export market, State Government of Victoria, viewed 8 June
2017, <http://trade.vic.gov.au/for-victorians/find-an-export-market>.
URL
8. Hybrid entries
If you need to blend guidelines to create a hybrid entry for an unusual information Need help with Harvard style? Visit us at a campus library, or contact us:
source, remember the golden rule: always be consistent in the application of Harvard
style throughout your work. Email: [email protected]
Telephone: (03) 9214 8330 (International: +61 3 9214 8330)
Here is an example of how to create a hybrid entry, in this instance an entry for an Author: Nick Pavlovski
Annual Report found on a company website -
Version: 23 May 2019
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Swinburne Harvard brief guide
Information source In-text (paraphrasing) In-text (quoting) Reference List or Bibliography entry
Book with one author The universe cannot do good or bad things to “The universe has no mind, no feelings and no Dawkins, R 2012, The magic of reality, Black Swan,
humans because it is not a sentient force personality, so it doesn’t do things in order to hurt London.
(Dawkins 2012, p. 226). or please you” (Dawkins 2012, p. 226), which
leaves us having to examine other reasons for
why events happen.
Book with two authors. Inclusivity should be a part of an interior design “Good inclusive design will make the planning Dodsworth, S & Anderson, S 2015, The
Note: book that is not the project from the outset, rather than later applied, solutions that are developed better for everyone, fundamentals of interior design, 2nd edn,
first edition as the outcomes will be best for everyone and it will always make sense to build inclusive Bloomsbury, London.
(Dodsworth & Anderson 2015, p. 114). solutions into a design from the very beginning of
a project rather than retrospectively” (Dodsworth &
Anderson 2015, p. 114).
Book with three authors If the volunteers are employed in roles that they “Volunteer programmes are successful when McCurley, S, Lynch, R & Jackson, R 2012, The
want to do, then the volunteer programmes will volunteers are working in positions they look complete volunteer management handbook, 3rd
perform well (McCurley, Lynch & Jackson 2012, p. forward to undertaking and want to fill” (McCurley, edn, Directory of Social Change, London.
78). Lynch & Jackson 2012, p. 78).
Book with more than One way to visualise this is to see the citizens Baldino et al. (2011, p. 137) see two agencies Baldino, D, Lundberg, D, Pietch, J & Rees, J 2011,
three authors. wanting wider and freer access to information on struggling: “The perpetual tension remains Contemporary challenges to Australian security,
Note: Book is part of a one side, whilst the state wants to control it (for between the rights of citizens to advance their Assessing the evidence, Palgrave Macmillan, South
series and the series is both its own benefit and also for those of other interests and the interests of the state to protect Yarra.
unnumbered citizens) on the other (Baldino et al. 2011, p. 137). itself (and the citizens it is ideally designed to
serve)”.
Chapter in an edited Embedding oneself by working with and for such “My work provided a window into oppression that Morrison, J 2016, ‘Taking it to the streets: critical
book with four editors people provided the perspectives that were absent as a privileged person I had not previously had social work’s relationship with activism’, in B Pease,
and the chapter authors or unable to previously be appreciated (Morrison access to” (Morrison 2016, p. 293). S Goldingay, N Hosken & S Nipperess (eds), Doing
are identifiable. Editor 2016, p. 293). critical social work: transformative practices for
names are listed initials social justice, Allen & Unwin, Crows Nest, pp. 286-
first, surname last. A 297.
single editor is given the
suffix (ed.), two or more
editors are given the
suffix (eds)
Book in English Vygotsky (1962, p. 260) clearly differentiated the "A word in a context means both more and less Vygotsky, LS 1962, Thought and language, trans. E
language that has been meanings of words as influenced by their context than the same word in isolation: more because it Hanfmann & G Vakar, E Hanfmann & G Vakar
translated from Russian or lack thereof and the power such differentiation acquires new context; less, because it's meaning (eds), MIT Press, Cambridge, MA.
language and edited by gave; this also can be applied to the current is limited and narrowed by the context" (Vygotsky
the translators too naming conventions and descriptive text or blurbs. 1962, p. 260).
5
Swinburne Harvard brief guide
Information source In-text (paraphrasing) In-text (quoting) Reference List or Bibliography entry
Ebooks – with page Appleby, Reilly and Grenfell (2014, p. 282) state Appleby, Reilly and Grenfell (2014, p. 282) express Appleby, G, Reilly, A & Grenfell, L 2014, Australian
numbers (or numbered that it is essential that the High Court must remain it this way: “The High Court's capacity to remain public law, 2nd edn, Oxford University Press,
sections) completely free from interference by any factor in independent of the political arms of government Ebook Central (Proquest).
order for it to unbiasedly administer the national and to judicially review legislative and executive
laws and hear cases. action is essential to ensuring the maintenance of
the Constitution” (p. 282).
Ebooks – no page Advertising should not be so quickly demonized “That would be like saying that the news has Cluley, R 2017, Essentials of advertising, Kogan
numbers; chapter and when there are other media sources that can be unintended social effects because it reports bad Page, Books 24x7.
section details only just as influencing on the public (Cluley 2017, ch. news” (Cluley 2017, ch. 10: The Distorted Mirror:
(chapter is here 10: The Distorted Mirror: Advertising and Ethics, Advertising and Ethics, s. Sticking up for
abbreviated as ‘ch.’) and s. Sticking up for advertising). advertising).
sections are titled but
unnumbered. Both must
be used in-text to ensure
accuracy of citation
One author referring to a Another perspective is that of Vargo and Lusch Monetary value is not the true value of a purchased Graham, G 2011, ‘Interaction space’, Workshop
work by two authors. (cited in Graham 2011, p. 145), who propose that item – Vargo and Lusch (cited in Graham 2011, p. proceedings of the 7th international conference on
Note: this is a conference it is the purchaser that gives a purchased item its 145) “introduced the idea that value can only be intelligent environments, IOS Press, EBSCOhost
paper published in ebook value. created and acknowledged by the consumer in the eBook Collection, pp. 145-154.
format act of consumption”.
Newspaper, magazine Cloud computing is a solution to overloading of There is a limitation that our group will address in Wang, J, Jiang, C, Han, Z, Ren, Y, Maunder, RG &
and journal articles with nodes and network processing being impaired the following way: “To avoid the potential Hanzo, L 2017, ‘Taking drones to the next level:
an author. (Wang et al. 2017, p. 79). congestion of critical nodes carrying a high cooperative distributed unmanned-aerial-vehicular
Note: Not found on official throughput and having a limited processing networks for small and mini drones’, IEEE Vehicular
newspaper / magazine / capability in the network, cloud computing is Technology Magazine, vol. 12, no. 3, pp. 73-82.
journal websites proposed as a remedy” (Wang et al. 2017, p. 79).
Newspaper, magazine Encouraging people to accept higher density “People were often frightened of change involving ‘Residents to vote with their feet’ 2017, Herald Sun,
and journal articles living is difficult if they are not educated about higher density living because they weren’t certain 30 October, p. 9.
without an author. higher density living’s benefits first; and if there is what it meant, but done well, it could cater to
Note: Not found on official the right infrastructure and services, higher people’s needs” (Residents to vote with their feet
newspaper / magazine / density living can satisfy residents’ needs 2017, p. 9); this newspaper article statement
journal websites (Residents to vote with their feet 2017, p. 9) demonstrates that the perception certainly does
exist in many people’s minds.
Industry and market Two external factors will strongly influence the The situation in Australia will not be insulated at all - Allday, A 2017, Gold ore mining in Australia,
reports from Library industry over the next five years: the value of the “Changes in world gold prices and the value of the IBISWorld, B0804.
databases Australian dollar; and fluctuating world prices Australian dollar will continue to heavily influence
(Allday 2017, p. 5). the industry over the five years through 2022-23”
(Allday 2017, p. 5).
6
Swinburne Harvard brief guide
Information source In-text (paraphrasing) In-text (quoting) Reference List or Bibliography entry
Streamed TV program At first Ned’s children assisted him, and now his Contrary to expectations, his offspring happily work My father is a fruit vendor 2017 [television program],
accessed through the grandchildren do; he’s proud that they have with him: “Oh, they love it…my children (were) right Our stories, NITV, 24 October.
EDU TV database adopted his profession (My father is a fruit vendor there with me…even today, my grandchildren help
2017). me…it’s carried on, that lifestyle” (My father is a fruit
vendor 2017).
Lynda database video A manager will have invested many hours and “It’s hard to walk away when you’ve invested Figliuolo, M 2017, Creating a culture of strategy
via Library subscription much energy on a project and if a decision has significant time and effort” (Figliuolo 2017), so execution, Lynda.com.
been made to stop it, the manager and the staff will counselling or other confidential services should be
be very emotionally impacted (Figliuolo 2017). made available to all employees as part of making
that decision.
Australian Standards It is permissible to simply identify multivalve model The rule from Standards Australia (2009, p. 23) is: Standards Australia 2009, LP Gas fuel vessels for
Online by affixing an adhesive label to the gas bottle “An adhesive label is an acceptable means of automotive use, (AS/NZS 3509:2009), SAI Global
(Standards Australia 2009, p. 23). identifying the model of multivalve”. Limited.
Learning materials via Fleeting planning is a process of aircraft acquisition “Fleeting planning is the process by which an airline Gao, Y 2017, ‘Lecture 3. Aircraft evaluation and
Canvas. and management over a fixed period of time and to acquires and manages appropriate aircraft capacity selection’, AVA10005 Aviation regulation &
Note: This example is of meet changing customer demands carried out by a in order to serve anticipated markets over a variety operation, Learning materials via Canvas,
the PowerPoint slides company in the most profitable way (Gao 2017). of defined periods of time with a view to maximising Swinburne University of Technology, 15 August,
from a weekly lecture corporate wealth” (Gao 2017). viewed 30 August 2017.
DVD – feature film In this instance, a blank scroll is used as a The passing down from generation to generation Kung fu panda 2008 [DVD], Dreamworks
metaphor for non-existent knowledge (Kung Fu of a chef’s skills is humorously summed up by this Animation, USA. Distributed in Australia by
panda 2008). statement from Po’s adopted father: “We are noodle Paramount Home Entertainment.
folk – broth runs through our veins!” (Kung fu panda
2008).
Webpage with an author Environmental factors include loss of suitable Rowley (2017) asserts that “…habitat loss and Rowley, J 2017, Home, Jodi Rowley, viewed 30
habitat, competition with exotic species of animals, modification, introduced species and climate October 2017, <http://jodirowley.com>.
and lastly, climate change (Rowley 2017). change have also played a part (and continue to do
so)”.
Webpage without an In what could be considered an extremely bold In what could be considered an extremely bold Commercial jet aviation 2010?, Century of flight,
author. Note: no exact move, Being did not even make prototypes of the move for its 747, “Boeing…did not bother with a viewed 24 October 2016, <http://www.century-of-
year or even an 747 but used actual production planes in test flights prototype but used its first production models for flight.net/Aviation%20history/jet%20age/commercial
approximate year can be (Commercial jet aviation 2010?). test flights” (Commercial jet aviation 2010?). %20aviation2.htm>.
identified, so a possible
year has been used
Conference paper Under analysis, evidence of a poorly-coded Programmer discretion must be balanced with Gerrard, MJ & Dwyer, MB 2017, ‘Comprehensive
available on the program can be total failure when a field is filled, or stakeholder terminology and requirements, because failure characterization’, 32nd IEEE/ACM
conference’s publically an error statement when a field is filled (Gerrard & when testing the alpha version, “Evidence of a international conference on Automated Software
accessible website Dwyer 2017, p. 3). violation can be as complete as a trace of program Engineering (ASE 2017), October 30 - November 3,
execution leading to a potential failure or as partial 2017, Urbana-Champaign, Illinois, USA, pp. 1-12,
as designating a single statement at which the ASE 2017, viewed 31 October 2017, <http://acf-
failure may occur” (Gerrard & Dwyer 2017, p. 3). framework.gitlab.io/artifacts/cfc.pdf>.
7
Swinburne Harvard brief guide
Information source In-text (paraphrasing) In-text (quoting) Reference List or Bibliography entry
Webpage of a company or Haigh’s see their company as being involved in Haigh’s mission is to be “Delivering a world class Haigh’s Chocolates c. 2017, Haigh’s today, Haigh’s
organization. Note: No consumer experiences (Haigh’s Chocolates c. chocolate experience every time” to their consumers Chocolates, viewed 1 September 2017,
exact year could be 2017). (Haigh’s Chocolates c. 2017). <http://www.haighschocolates.com.au/about-
identified, so an us/haighs-today/>.
approximate date has
been used
YouTube video. Tropical Telecom opted to immediately make use Chris Taylor, the CEO of Tropical Telecom, decided INSEAD 2010, Social responsibility in business
Note: An organisation’s of their network free to anyone (INSEAD 2010). immediately to be altruistic: “We reacted by opening today, 14 June, viewed 13 October 2016,
channel up our network; making it free for everyone” <https://youtu.be/0qwDQN-b72Y>.
(INSEAD 2010).
Tables, graphs and Tick after feeding: Adult Paralysis tick engorged with blood: ‘Adult Paralysis tick engorged with blood’ [image], in
images from a webpage. (Queensland Museum 2017) (Queensland Museum 2017) Queensland Museum 2017, Paralysis tick,
Note: only the image being Queensland Museum, viewed 11 May 2017,
referenced is used from <http://www.qm.qld.gov.au/Find+out+about/Animals
the webpage, nothing else +of+Queensland/Parasites/Human+parasites/~/med
from it ia/Images/Find%20out%20about/Animals/Parasites/
Human%20parasites/ixodes-holocyclus-
2.jpg?w=300&h=196&as=1>.
Article from a newspaper’s The nervous system of an octopus is very Octopi are physiologically very different to humans Strom, M 2017, ‘Do octopuses dream of electric
official website different, with most of its neurons in its eight and especially in regards to its senses: “Most of an squid? One philosopher's love of the cephalopods’,
tentacles (Strom 2017); this suggests its sense of octopus' neurons are not in a brain but in its arms, The Age, 1 April, viewed 9 August 2017,
perception – and thus, self – must be very and these limbs can act semi-autonomously” (Strom <http://www.theage.com.au/technology/sci-tech/do-
different to our own. 2017). octopuses-dream-of-electric-squid-one-
philosophers-love-of-the-cephalopods-20170329-
gv8r9l.html>.
Article from an open The survey was not constructed to be objective “These surveys are not politically neutral - they Black, S 2016, 'Challenging a statistic: why should
access online journal and neutral, which makes it dangerously flawed necessarily reflect the values and the worldview of we accept that 60 percent of adult Australians have
(Black 2016, p. 71). the OECD, the leading international economic think- low health literacy?', Literacy & Numeracy Studies,
tank committed to the promotion of human capital in vol. 24, no. 1, pp. 66-74, viewed 21 June 2017,
its current neo-liberal form” (Black 2016, p. 71), <http://epress.lib.uts.edu.au/journals/index.php/lnj/ar
which begs the question - which other survey ticle/view/4901/5260>.
instruments are actually biased from the outset?
Blog entry. In dealing with one or more small rooms, use of The designer called upon previous experience: “By Malacari, S 2017, ‘Speaking with the designer:
NOTE: If the source text small objects, small features and small motifs can looking at how small details can make a big impact, Umberta’, inCollective, 30 August, viewed 3
was enclosed in double amplify existing space and also provide pleasant such as in yacht design, I was able to bring a fresh November 2017,
quotation marks, then an aesthetics (Malacari 2017). perspective to the style of this room” (Malacari <https://incollective.co/blog/2017/8/2/speaking-with-
extra set of marks would 2017) the-designer-umberta>.
be used here