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Customer Feedback Form CSL

This customer feedback form asks a client to rate a company's services on a scale of 1 to 10 for 8 parameters, including adherence to schedule, fulfillment of requirements, ease of use, performance, reliability, and maintainability of delivered products as well as issue closure time and overall quality. Space is provided for additional remarks or suggestions for improvement. The client is asked to sign and date the completed form.

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sanjittuku
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0% found this document useful (0 votes)
84 views

Customer Feedback Form CSL

This customer feedback form asks a client to rate a company's services on a scale of 1 to 10 for 8 parameters, including adherence to schedule, fulfillment of requirements, ease of use, performance, reliability, and maintainability of delivered products as well as issue closure time and overall quality. Space is provided for additional remarks or suggestions for improvement. The client is asked to sign and date the completed form.

Uploaded by

sanjittuku
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Customer Feedback Form CSL /SP05/F03; Rev0;15.06.

2016
Client:

Project:

Please rate our services on a scale of 1-10, where 1 is the least and 10 the highest:

Sr Parameter Rating Remarks/Suggestions


No (1-10)

1 Adherence to time schedule

2 Fulfilment of your requirements

3 Ease of use of delivered product

4 Performance of delivered product

5 Reliability of delivered product

6 Maintainability of delivered product

7 Timely closure of issues

8 Overall quality of our


products/services

Please mention any other specific remarks/suggestions for improvement:

Sign of customer:
Date:

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