Vision

Excellence in governance for world-class Filipino migrant workers.

Mission

POEA connects to the world and in partnership with all stakeholders, facilitates the generation and preservation of decent
jobs for Filipino migrant workers, promotes their protection and advocates their smooth reintegration into Philippine society.

Quality Statement

We pursue exellence in governance to satisfy our customers.

We achieve this by:

Providing effective and efficient services.

Operating within the requirement and standards governing overseas employment

Empowering our human resources

Assuring continual improvement using ISO 9001:2008

Program Thrusts
Industry Regulation

 Continuing Agency Education and Agency Performance Evaluation/Ranking and Classification System

- Pre-application orientation seminar

- Labor market fora
- Seminar on best recruitment practices

 Implementation of comprehensive case management program

- Conciliation
- Adjudication
- Monitoring of appeals
- Enforcement of decisions
Employment Facilitation

 Facilitation of 1 million OFW deploymentM

- Dispatch of technical marketing missions

- Intensify marketing intelligence work
- Pursue bilateral/multi-lateral agreements
- Encourage visit of foreign gov’ts and employers
- Strengthen linkages with education and training sector
- Enhance coordination with host governments
- Enforce policy on skills competencies
Workers Protection

 Global OFW mapping and profiling

 - Fast track information on OFWs worldwide, their work sites, skills, and gender.

 Intensification of AIR campaign

PREVENTIVE
- Pre-employment orientation seminars
- Illegal recruitment free-LGUs
- Multi-media information and education program
REMEDIAL
- Legal assistance to IR victims
- Surveillance/Entrapment operations
- Arrests
- Prosecution
- Closure of establishments

 Implementation of incentive program for victims and witnesses of illegal recruitment

- Payment of docket fees and other court or legal fees

- Employment without placement fees

 Provision of on-site remedies to OFWs to file complaints against employer or agency

-OFWs may file complaints for violations of POEA rules against principal, employer, and/or Philippine recruitment
agency at the Philippine Overseas Labor Office s (POLOs)

Core Functions
Industry Regulation

 Issues license to engage in overseas recruitment and manning to private recruitment agencies and ship manning
companies
 Hears and arbitrates complaints and cases filed against recruitment and manning agencies, foreign principals and
employers, and overseas workers for reported violation of POEA rules and regulations, except for money claims
 Implements a system of incentives and penalty for private sector participants
 Sets minimum labor standards
 Monitors overseas job advertisements on print, broadcast and television
 Supervises the government’s program on anti-illegal recruitment
 Imposes disciplinary actions on erring employers and workers and seafarers

Employment Facilitation

 Accredits/ registers foreign principals and employers hiring Filipino workers

 Approves manpower requests of foreign principals and employers
 Evaluates and processes employment contracts
 Assists departing workers at the ports of exit
 Develops and monitors markets and conducts market research
 Conducts marketing missions
 Enters into memorandum of understanding on the hiring of Filipino workers with labor–receiving countries
 Facilitates the deployment of workers hired through government-to-government arrangement
 Provides a system of worker’s registry

Worker’s Protection
  Intensifies public education and information campaign
 Conducts pre-employment orientation and anti-illegal recruitment seminars nationwide
 Conducts Pre-Deployment Orientation Seminars (PDOS) to workers hired through the government-to-government
arrangement and name hires
 Provides technical assistance in the drafting of bilateral and multilateral agreements
 Provides legal assistance to victims of illegal recruitment
 OFW global mapping and profiling
 Implements gender-sensitive programs
 Networks with non-government organizations, workers’ organizations, etc.
 Provides repatriation assistance
 Provides a system of worker’s registry

General Administration and Support Services

 Human Resources Development

 Property and Supplies Management
 Financial Management
 Information and Communication Technology
 Plans and Policy Development
 Quality Management System

The Philippine Overseas Employment Administration (POEA) is an agency of the Government of

the Philippines responsible for opening the benefits of the overseas employment program of
the Philippines. It is the main government agency assigned to monitor and supervise recruitment
agencies in the Philippines. The POEA's office is located at EDSA corner Ortigas
Avenue, Mandaluyong City, Philippines.[1]

Contents

 1History
 2Deployment restrictions
 3See also
 4References
 5External links

History[edit]
The Philippine Overseas Employment Administration was established in 1982 through Executive
Order No. 797. The goal of the agency's establishment was to promote and monitor the overseas
employment of Filipino workers.[2] The POEA was reorganized in 1987 through Executive Order No.
247 in order to respond to changing markets and economic conditions, and to strengthen
components that would protect Filipino workers and the regulatory components of the overseas
employment program.[1][3]
The Migrant Workers and Overseas Filipinos Act of 1995 instituted State policies of overseas
employment and established standards for protection and promotion of welfare for migrant workers
and their families, and for overseas Filipinos in distress. The act specifies, "Migrant worker refers to
a person who is to be engaged, is engaged or has been engaged in a remunerated activity in a state
of which he or she is not a legal resident; to be used interchangeably with overseas Filipino worker.".
Regarding deployment of migrant workers, the act mandates, "The State shall deploy overseas
Filipino workers only in countries where the rights of Filipino migrant workers are protected. ...".[4]
In 2010, Republic Act No. 10022 amended some of these provisions, including those quoted above.
Among other changes, the paragraph defining the term Migrant worker was amended to
read, "'Overseas Filipino worker' refers to a person who is to be engaged, is engaged or has been
engaged in a remunerated activity in a state of which he or she is not a citizen or on board a vessel
navigating the foreign seas other than a government ship used for military or non-commercial
purposes or on an installation located offshore or on the high seas; to be used interchangeably with
migrant worker.", and the introductory text regarding deployment was amended to read, "The State
shall allow the deployment of overseas Filipino workers only in countries where the rights of Filipino
migrant workers are protected. ...".[5]

Deployment restrictions[edit]
On November 1, 2011, the POEA Governing Board (GB) published GB Resolution No.7, which
specifies a list of 41 countries where OFWs cannot be deployed for non-compliance with the
guarantees required under R.A. 10022. As of November 2011 the POEA lists 125 countries as being
compliant with the guarantees required under R.A. 10022.[6]
The process of obtaining a POEA exit clearances has been described in the Philippine press as a
"nightmare".[7] In a Philippine Daily Inquirer piece dated July 14, 2011, Rigoberto Tiglao, Philippine
ambassador to Greece and Cyprus, questioned the POEA exit clearances, opining that they may be
unconstitutional.[8]

See also

Legal Basis Executive Order No. 126 (January 31, 1987) created the National Conciliation and Mediation
Board (NCMB) as an agency attached to the Department of Labor and Employment (DOLE). The NCMB
absorbed the conciliation, mediation, and labor-management functions of the Bureau of Labor Relations
and its counterparts in the regional offices of the Department.

Mandate The National Conciliation Mediation Board (NCMB) formulates policies, develops plans and
programs, and sets standards and procedures relative to the promotion of conciliation and mediation of
labor disputes, administration of the voluntary arbitration program, and the promotion of other
cooperative, non-adversarial, and voluntary modes of labor dispute settlement. Through its labor-
management cooperation programs, the NCMB facilitates the setting up of functional mechanisms for
information sharing, effective consultation and group problem-solving whereby labor and management
can jointly and voluntarily discuss matters covered by their collective agreements. In so doing, the Board
renders advisory and counseling services on various aspects of labor-management relations.

National Conciliation and Mediation Board

National Conciliation and Mediation Board — or NCMB, for short, refers to the agency attached to the
Department of Labor and Employment principally in-charge of the settlement of labor disputes through
conciliation, mediation and of the promotion of voluntary approaches to labor dispute prevention and
settlement.

Sec. 4. Section 22 of Executive Order No. 126 is hereby amended to read as follows:

"Sec. 22. National Conciliation and Mediation Board. A National Conciliation and Mediation
Board, herein referred to as the "Board", is hereby created and which shall absorb the
conciliation mediation and voluntary arbitration functions of the Bureau of Labor of Relations
in accordance with Section 29 (c) hereof. The Board shall be composed of an Administrator
and two (2) Deputy Administrators. It shall be an attached agency under the administrative
supervision of the Secretary of Labor and Employment.

The Administrators and the Deputy Administrators shall be appointed by the President upon
recommendation of the Secretary of Labor and Employment. There shall be as many
Conciliators-Mediators as the needs of the public service require, who shall have at least
three (3) years of experience in handling labor relations and who shall be appointed by the
Secretary.

The Board shall have its main office in Metropolitan Manila and its Administrators shall
exercise supervision over Conciliators-Mediators and all its personnel. It shall establish as
many branches as there are administrative regions in the country, with a many Conciliator-
mediators as shall be necessary for its effective operation. Each branch of the Board shall be
headed by an Executive Conciliator-Mediator.

The Board shall have the following functions:

(a) Formulate policies, programs, standards, procedures, manuals of operation and

guidelines pertaining to effective mediation and conciliation of labor disputes;

(b) Perform preventive mediation and conciliation functions;

(c) Coordinate and maintain linkages with other sectors of institutions, and other
government authorities concerned with matters relative to the prevention and
settlement of labor disputes;

(d) formulate policies, plans, programs, standards, procedures, manuals of operation

and guidelines pertaining to the promotion of cooperative and non-adversarial
schemes, grievance handling, voluntary arbitration and other voluntary modes of
dispute settlements;

(e) Administer the voluntary arbitration program; maintain/update a list of voluntary

arbitrations; compile arbitration awards and decisions;

(f) Provide counselling and preventive mediation assistance particularly in the

administration of collective agreement; awards and decisions;

(g) Monitor and exercise technical supervision over the Board programs being
implemented in the regional offices; and
 (h) Perform such other functions as may be provided by law or assigned by the
Secretary.

A Tripartite Voluntary Arbitration Advisory Council is hereby created and attached to the
National Conciliation and Mediation Board. The Tripartite Voluntary Arbitration Advisory
Council shall advise the National Conciliation Board on matters pertaining to the promotion of
voluntary arbitration as the preferred mode of dispute settlement.

The Tripartite Voluntary Arbitration Advisory Council shall consist of the Administrator of the
National Conciliation and Mediation Board as Chairman, one other member from the
government, two members representing labor, and two other members representing
management. The members shall be appointed by the President to serve for a term of three
(3) years. The Chairman and Members thereof shall serve without compensation."

NLRC

Legal Basis

Republic Act No. 442 (November 1,1974) created the National Labor Relations Commission (NLRC) and
Regional Arbitration Branches (RABs). z

Republic Act No. 6715 (March 21, 1989) reorganized the NLRC and the RABs. z

Republic Act No. 9347 (August 26, 2006) created three additional divisions in the Commission Proper
and deployment of labor arbiters as reviewers at the RABs.

Mandate

The National Labor Relations Commission (NLRC) is a quasi-judicial body tasked to promote and
maintain industrial peace based on social justice by resolving labor and management disputes involving
both local and overseas workers through compulsory arbitration and alternative modes of dispute
resolution.

Legal Basis Republic Act No. 6727 (July 1, 1989), Wage Rationalization Act of 1989, created the National
Wages and Productivity Commission (NWPC) and the Regional Tripartite Wages and Productivity Boards
(RTWPB). Mandate The National Wages and Productivity Commission (NWPC) develops policies and
guidelines on wages, incomes, and productivity. It exercises technical and administrative supervision
over the RTWPBs which implement the wages, incomes, and productivity policies and programs in their
respective regions.
Legal Basis z

Executive Order No. 797 (May 1, 1982) created the Philippine Overseas Employment Administration
(POEA) by integrating under it the functions of the Overseas Employment Development Board, the
National Seamen Board, and the overseas employment functions of the Bureau of Employment Service.
z

Executive Order No. 247 (July 24, 1987) reorganized the POEA and expanded its powers and functions to
enhance its effectiveness in responding to changing market and economic conditions and to strengthen
the worker protection and regulation components of the overseas employment program. z Republic Act
No. 8042 (June 7,1995), Migrant Workers and Overseas Filipinos Act of 1995, instituted policies on
overseas employment and established a higher standard of protection and promotion for the welfare of
migrant workers, their families, and overseas Filipinos in distress. z Republic Act No. 9422 ( April 10,
2007) amended RA 8042 and strengthened POEA’s regulatory functions, expanding its duties to include
providing information on the human rights of workers and ensuring that the development of OFWs are
restricted to countries with whom the Philippines has bilateral agreements. Mandate The Philippine
Overseas Employment Administration (POEA) is mandated to manage the country’s overseas
employment program.