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Train Track and Children: SMO Customer Services Monthly Tips

This document discusses a scenario involving a difficult decision about diverting a train to save children playing on train tracks. It describes a situation where most children are playing on an operational track, while one child is playing on a disused track. One has to decide whether to divert the train to the disused track, saving most children but sacrificing the one, or letting the train continue on its path. It analyzes this type of decision where the minority is often sacrificed for the majority. It ultimately argues that diverting the train would endanger passengers and could put the lone child in danger, so the best decision is to let the train continue as is.

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Shanmugam Balasubramaniam
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67 views

Train Track and Children: SMO Customer Services Monthly Tips

This document discusses a scenario involving a difficult decision about diverting a train to save children playing on train tracks. It describes a situation where most children are playing on an operational track, while one child is playing on a disused track. One has to decide whether to divert the train to the disused track, saving most children but sacrificing the one, or letting the train continue on its path. It analyzes this type of decision where the minority is often sacrificed for the majority. It ultimately argues that diverting the train would endanger passengers and could put the lone child in danger, so the best decision is to let the train continue as is.

Uploaded by

Shanmugam Balasubramaniam
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPS, PDF, TXT or read online on Scribd
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Decision Making

SMO Customer Services Monthly Tips

Train Track and


Children

English Arabic

Tips of May,2004
Introduction

The story given here is


quite interesting and
really gives us an insight
into DECISION MAKING

Next
Which one will you choose?

A group of children were playing


near two railway tracks, one still in
use while the other disused. Only
one child played on the disused
track, the rest on the operational
track.

Next
Which one will you choose?

The train came, and you were just


beside the track interchange. You
could make the train change its
course to the disused track and
saved most of the kids.

Next
Which one will you choose?

However, that would also mean the


lone child playing by the disused
track would be sacrificed. Or would
you rather let the train go its way?

Let's take a pause to think what


kind of decision we could
make................

Next
Which one will you choose?

Analyse the situation………….

Think and reflect…….

Decided your answer !!!!

Now … go ahead

Next
Which one will you choose?

Most people might choose to divert


the course of the train, and sacrifice
only one child. To save most of the
children at the expense of only one
child was rational decision most
people would make, morally and
emotionally.

Next
Which one will you choose?

But, have you ever thought that the


child choosing to play on the disused
track had in fact made the right
decision to play at a safe place?

Nevertheless, he had to be sacrificed


because of his ignorant friends who
chose to play where the danger was.

Next
Which one will you choose?

This kind of dilemma happens


around us everyday. In the office,
community, in politics and
especially in a democratic
society, the minority is often
sacrificed for the interest of the
majority, no matter how foolish or
ignorant the majority are, and
how farsighted and
knowledgeable the minority are.

Next
Which one will you choose?

The child who chose not to play


with the rest on the operational
track was sidelined. And in the
case he was sacrificed, no one
would shed a tear for him.

Next
Which one will you choose?

To make the proper decision is


not try to change the course of
the train because the kids playing
on the operational track should
have known very well that track
was still in use, and that they
should have run away if they
heard the train's sirens.

Next
Which one will you choose?

If the train was diverted, that lone


child would definitely die because
he never thought the train could
come over to that track!
Moreover, that track was not in
use probably because it was not
safe.

Next
Which one will you choose?

If the train was diverted to the


track, we could put the lives of all
passengers on board at stake!
And in your attempt to save a few
kids by sacrificing one child, you
might end up sacrificing
hundreds of people to save these
few kids

Next
Which one will you choose?

While we are all aware that life is


full of tough decisions that need
to be made, we may not realize
that hasty decisions may not
always be the right one.
"Remember that what's right isn't
always popular... and what's
popular isn't always right."

Next
Remember

Everybody makes mistakes; that's


why they put erasers on pencils

With the complements of SMO Exit


Customer Services

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