CONFIGURING QUINTUM

TENOR GATEWAYS

TELEVANTAGE 7
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Version 1, April 2006

Contents _______________________________________________
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
For more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Configuring your TeleVantage system for Quintum gateways . . . . . . . . . . . . . . . 1-3
Configuring TeleVantage for Quintum FXS ports . . . . . . . . . . . . . . . . . . . 1-3
Configuring TeleVantage for Quintum FXO/T1/E1/BRI ports . . . . . . . . . . 1-3
Quintum gateway configuration overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Configuration tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
About the Tenor Configuration Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
About the Tenor Configuration Manager . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Installing the Tenor Configuration Manager and Wizard . . . . . . . . . . . . . . . . . . . 1-6
Configuring Quintum gateways for the first time. . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Configuring a Quintum Tenor AS/AF/AX gateway. . . . . . . . . . . . . . . . . . 1-10
Configuring a Quintum Tenor BX/DX gateway . . . . . . . . . . . . . . . . . . . . 1-22
Testing your Quintum Tenor gateways. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-30
Using the Tenor Configuration Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-30
Uninstalling the Tenor Configuration Manager and Configuration Wizard 1-31

Overview _______________________________________________
Quintum’s VoIP gateways allow analog phones, fax machines and/or PSTN trunks to be used
with TeleVantage over the SIP VoIP protocol. TeleVantage supports the following Quintum
VoIP gateways:
Depending on the model, Quintum gateways provide the following ports:

Model FXS FXO T1/E1 BRI

Tenor® AS/AF Series  

Tenor AX Series  
Tenor BX Series 
Tenor DX 

Q FXS ports are used to connect analog phones, fax machines or other analog station
devices. Once TeleVantage and the Quintum gateway are properly configured, analog
devices connected to Quintum FXS ports behave just like TeleVantage SIP external
stations.
Q FXO ports are used to connect analog trunks. Once TeleVantage and the Quintum
gateway are properly configured, analog trunks connected to the Quintum FXO ports
appear as TeleVantage SIP servers through which users can place and receive PSTN
calls.

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 Q T1, E1, or BRI ports are used to connect digital PSTN trunks and devices. Like FXO
ports, once TeleVantage and the Quintum gateway are properly configured, T1, E1 and
BRI ports appear as TeleVantage SIP servers.

All Quintum gateways have a least one type of port. FXS and FXO ports are optional, depending
on the specific AS/AF/AX gateway model. For example, a Tenor AS/AF/AX gateway may have
only FXS ports, only FXO ports, or both FXS and FXO ports. For information about the specific
resources provided by each Quintum gateway, see:
http://www.quintum.com/enterprise/en_products.html.

Requirements
Important: The following are required to use Quintum gateways with TeleVantage.

Q Install the Quintum gateway and connect it to your network and power according to the
instructions in the Product Guide included with the gateway.
Q On the Quintum gateway, connect analog phones to FXS ports, analog trunks to FXO
ports, and T1/E1, and BRI lines to their respective ports.
Q Identify a Windows PC on the same network as the gateway where you can perform the
configuration steps described in this guide.
Q Set your firewall to accept local traffic by making the local subnet a trusted zone to
ensure that Quintum gateways on the network will be detected by the Tenor
Configuration Manager. If your Quintum gateway is across a NAT or firewall from the
TeleVantage Server, see “Supporting SIP calls over NATs/firewalls” in Chapter 14 of
Administering TeleVantage.
Q Ensure that the following software requirements are met:

Q TeleVantage 7.0 or higher.

Q Quintum firmware version P104-12-00 (preloaded on Quintum gateways for use

with TeleVantage 7.0 or higher.)
Q Configure your TeleVantage system as described in “Configuring your TeleVantage
system for Quintum gateways” on page 1-3.

For more information

Q For more about using VoIP gateways with TeleVantage, see Chapter 6 in Installing
TeleVantage.
Q For more about using SIP with TeleVantage, see Chapter 14 in Administering
TeleVantage. Be sure to review the following important topics to see if they apply to you:
Q “The SIP Registration Bindings view”

Q “Supporting SIP calls over NATs/firewalls”

Q “About SIP off-bus routing”

2 CONFIGURING QUINTUM TENOR GATEWAYS

Configuring your TeleVantage system for Quintum gateways ____
Configure your TeleVantage system for SIP as described in Chapter 14 in Administering
TeleVantage. Follow the detailed procedures in Chapter 14, but make sure that you enter the
specific information required to support Quintum gateways, as described in the following
sections:
Q Configuring TeleVantage for Quintum FXS ports.

Q Configuring TeleVantage for Quintum FXO/T1/E1/BRI ports.

Configuring TeleVantage for Quintum FXS ports

Perform the following tasks if you are using a Quintum Tenor gateway that provides FXS ports.
1. Install the Intel telephony components and software required to support SIP telephony.
See Installing Intel Telephony Components for more information.
2. Add and configure one or more SIP spans. For details, see “Adding a SIP span” in
Chapter 14 in Administering TeleVantage.
3. Add and configure a SIP Address dialing service. For details, see “Adding a dialing
service” in Chapter 9 in Administering TeleVantage.
4. Assign an external station to each TeleVantage user assigned to a Quintum FXS port.
For details, see “Configuring a user for a SIP phone” in Chapter 14 in Administering
TeleVantage.
On the Phone \ External Station tab of the User dialog box, do the following:
Q Select SIP Phone from the Destination drop-down list.

Q For Call using, select the SIP Address dialing service from the drop-down list.

Q For the phone’s SIP address, select Registered to SIP span, and then select the IP
address or fully-qualified domain name of the SIP span from the drop-down list. For
Userinfo, enter the user’s TeleVantage extension.
Note: Make a note of the value you enter for Userinfo, as well as the user’s
Password—available on the User tab—because you will need this information
when you configure the Quintum gateway (in step 19 on page 1-20.)

Configuring TeleVantage for Quintum FXO/T1/E1/BRI ports

Perform the following tasks if you are using a Quintum Tenor gateway that provides FXO, T1,
E1, or BRI ports.
1. Install the Intel telephony components and software required to support SIP telephony.
See Installing Intel Telephony Components for more information.
2. Add and configure one or more SIP spans. For details, see “Adding a SIP span” in
Chapter 14 in Administering TeleVantage.

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 3. Create a TeleVantage SIP server for each Quintum gateway. For details, see “Using
SIP servers” in Chapter 14 in Administering TeleVantage.
Note the following in the SIP Server dialog box:
Q On the SIP Server tab, you can specify the SIP server location in two ways:

Q If the Quintum gateway has a dynamic IP address, select Registered to SIP

span, and then select the IP address of the SIP span from the drop-down list.
Note: If you choose this option, make a note of the value you enter for Userinfo
(the information that the Quintum gateway uses to register with the
TeleVantage Server), because you will need it when you configure the Quintum
gateway (in step 18 on page 1-19.)
Q If the Quintum gateway has a static IP address or you identify it by a
fully-qualified domain name, Select Server, and then enter the IP address or
fully-qualified domain name.
Q On the Inbound tab, select Identify inbound calls from SIP server using. For
additional security, select SIP server authentication credentials, and then enter a
Username and Password for the Quintum gateway. Note that if you selected
Registered to SIP span on the SIP Server tab, Username should match what you
entered there for Userinfo.
Note: Make a note of the values you enter for Username and Password, because
you will need this information when you configure the Quintum gateway (in step
18 on page 1-19.)
Q Also on the Inbound tab, select Handle calls from this server as Telephone calls.

4. Add and configure a SIP-to-Phone Number dialing service, so users can place calls
over the SIP server representing the Quintum gateway's trunks. See “Adding a dialing
service” in Chapter 9 in Administering TeleVantage.
Q On the General tab of the SIP-to-Phone Number Dialing Service dialog box, for SIP
PSTN Gateway, select the name of the SIP server you created for the Quintum
gateway from the drop-down list.

4 CONFIGURING QUINTUM TENOR GATEWAYS

Quintum gateway configuration overview ____________________
Important: Before starting to configure your Quintum gateway, make sure that you have met all
of the requirements described on page 1-2, and that you have performed the TeleVantage
configuration tasks described in “Configuring your TeleVantage system for Quintum gateways”
on page 1-3.

Configuration tasks
Perform the following tasks to configure your Quintum gateways:
Q Install the Tenor Configuration Manager and Wizard. See page 1-6.

Q Configure your Quintum gateways for the first time using the Tenor Configuration
Wizard. See page 1-7.
Q Test your Quintum gateways. See page 1-30.

About the Tenor Configuration Wizard

To facilitate configuring new Quintum gateways, you use the Tenor Configuration Wizard
(included and installed with the Configuration Manager). The Wizard detects new Quintum
gateways and walks you through the required configuration steps.

The procedures in this guide all use the Wizard to configure Quintum gateways for the first time
using the settings required for TeleVantage.
Normally, you can only use the Wizard to configure a Quintum gateway for the first time. To
make any subsequent changes to the gateway’s settings, you must use the Tenor Configuration
Manager. See “Using the Tenor Configuration Manager” on page 1-30.

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 About the Tenor Configuration Manager
Not all configuration options are available via the Tenor Configuration Wizard—some
advanced or rarely used settings are only available via the Tenor Configuration Manager.

See “Using the Tenor Configuration Manager” on page 1-30.

Installing the Tenor Configuration Manager and Wizard

Important: TeleVantage requires the Configuration Manager and Wizard version CM104-14-00
or higher. Although the Configuration Manager is on the documentation CD included with your
gateway, download it from the Quintum website according to the following instructions to ensure
that you have the latest version.

1. Download the Configuration Manager by clicking the by clicking Tenor

Configuration Manager CM104-14-00 Install file at the following location:
http://www.quintum.com/support/mgmt/index.shtml
2. Extract the files from the downloaded ZIP file to a local folder on the PC where you
are installing the Configuration Manager.
Note: Minimize all windows on your desktop so that the Configuration Manager
installation windows will be visible.

6 CONFIGURING QUINTUM TENOR GATEWAYS

 3. Run install.exe from that location and follow the onscreen instructions.
Important: If you are using a Windows 2003 PC, first right-click on install.exe, and
then select Select Compatibility > Run As: Windows XP (or 2000).

4. In the Customer Code Dialog, click Customized Tenor Configuration Manager, and
then enter the Customer Code 2593. (This ensures that you install the version of the
Configuration Manager customized for TeleVantage.)

5. Click OK, and then click Yes at the prompt. Click Done when the installation
completes.

Configuring Quintum gateways for the first time

Important: Before configuring a Quintum gateway, make sure you have performed the required
steps described in “Configuring TeleVantage for SIP” in Chapter 14 in Administering
TeleVantage.

To configure a Quintum gateway for the first time

1. Start the Configuration Manager. If you installed the Configuration Manager in the
default location, click Start > Programs > Quintum > Tenor Configuration Manager
> Tenor Config Manager.
The Address Book opens. If no Quintum gateways have been configured yet, the
screen is blank.

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 2. Click Discover to detect all of the Quintum gateways on the network, whether or not
they have already been configured.

3. Select the Quintum gateway that you want to configure, and then click Connect. (To
verify that you are selecting the correct device, you can compare the Serial Number
displayed onscreen to the serial number listed on the bottom of the device.

8 CONFIGURING QUINTUM TENOR GATEWAYS

 4. In the Specify Login and Password dialog box, enter the default values admin and
admin, and then click OK.

5. The Tenor Configuration Wizard opens, listing the configuration tasks required for the
selected Quintum gateway. Context-sensitive help is available in the right pane for
each configuration task.

Note: This screen will be displayed after you complete each task, with an updated
status and remarks for the task. To perform a task again, double-click it.

Click Next to continue.

6. To configure the selected Quintum gateway see:
Q “Configuring a Quintum Tenor AS/AF/AX gateway” on page 1-10.

Q “Configuring a Quintum Tenor BX/DX gateway” on page 1-22.

When you are done configuring your Quintum gateways, make and place calls using the
gateways to verify that they were configured correctly. See “Testing your Quintum Tenor
gateways” on page 1-30.

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 Configuring a Quintum Tenor AS/AF/AX gateway
Note: Depending on the model, these gateways may provide both FXS and FXO ports, or just
FXS ports. You may not see every screen described in this section, because the Wizard only
presents the screens required to configure your specific gateway.

1. In the first IP Address Configuration screen, specify the IP address of the Quintum
gateway. Your network administrator can tell you how IP addresses are assigned in
your network.

Click Next to continue.

Q If you selected Use DHCP, go to step 2.

Q If you selected Specify a static IP, go to step 3.

Q If you selected PPPoE, go to step 5.

10 CONFIGURING QUINTUM TENOR GATEWAYS

2. If you selected Use DHCP, in the second IP Address Configuration screen, specify
how the Quintum gateway will obtain a DNS Server IP address.

Click Next to continue.

Q If you selected Obtain DNS Server addresses automatically, go to step 7.

Q If you selected Manually Configure DNS Server addresses, go to step 4.

3. If you selected Specify a static IP, in the second IP Address Configuration screen,
specify the static IP address, subnet mask, and default gateway for the Quintum
gateway.

Click Next to continue.

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 4. In the third IP Address Configuration screen, specify the IP address of the primary
DNS Server, and optionally, of a secondary DNS Server.

Click Next to continue. Go to step 7.

5. If you selected PPPoE, in the second IP Address Configuration screen, specify the
User Name and User Password of your PPPoE account.

Click Next to continue.

12 CONFIGURING QUINTUM TENOR GATEWAYS

6. In the third IP Address Configuration screen, specify the IP address of the primary
DNS Server, and optionally, of a secondary DNS Server.

Click Next to continue.

7. The task status screen displays the updated status and remarks for the completed IP
Address Configuration task.

To perform the most recent task again, click Back. To perform any completed task
again, double-click it in the list.
Note: For the rest of the steps in this procedure, the updated task status screen will
not be displayed.

Click Next to continue.

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 8. In the first Dial Plan screen, select None from the drop-down list, so that all dialed
numbers will be routed by the TeleVantage Server.

Click Next to continue.

9. In the second Dial Plan screen, select your country from the drop-down list to set
country signaling tones. (If your country is not listed, select a country that uses
progress tones similar to yours.)

Click Next to continue.

14 CONFIGURING QUINTUM TENOR GATEWAYS

10. In the first Phone Port Configuration screen, specify how FXS ports on the Quintum
gateway will handle signaling.

Click Next to continue.

11. In the second Phone Port Configuration screen, specify the TeleVantage extension of
the analog phone connected to the first FXS port on the Quintum gateway (“Channel
1”.)

Enter the extension, and then click Save/OK.

Repeat this step for each FXS port on the Quintum gateway. When you have entered
extensions for all FXS ports, click Done.

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 12. The final Phone Port Configuration screen displays all of the configured extensions
and channels.

Click Next to continue.

13. In the first Bypass Number Configuration screen, specify the first dialed number that
will automatically be routed over the PSTN, bypassing VoIP.

Enter the bypass, and then click Save/OK. If you have no bypass numbers to enter,
click Done.
Note: Call to bypass numbers routed over the PSTN will not appear in the
TeleVantage Call Monitor, Call Log, and so forth.

Repeat this step for each bypass number. When you have entered all of the bypass
numbers, click Done.

16 CONFIGURING QUINTUM TENOR GATEWAYS

14. The final Bypass Number Configuration screen displays all of the bypass numbers you
entered.

Click Next to continue.

15. Tenor AS/AX Series only: In the first Line Port Configuration screen, specify how the
FXO ports on the Quintum gateway will handle signaling, depending on how your
PSTN lines are configured.

Click Next to continue.

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 16. Tenor AS/AX Series only: In the second Line Port Configuration screen, specify the
TeleVantage system target to which incoming calls from the FXO ports will be
directed (for example, the default Auto Attendant at extension 8000).

Note: The TeleVantage system target that you specify here will be applied to all
channels on the Quintum gateway. If you want to configure a different TeleVantage
system target on a per-channel basis, you must use the Configuration Manager. For
more information, see the Tenor Configuration Manager Users Guide.

Click Next to continue.

17. In the first VoIP Routing Configuration screen, enter the IP address and Listener port
of the TeleVantage SIP span that you entered in the SIP Span dialog box when you
created the SIP span via the TeleVantage Administrator.

Click Next to continue.

18 CONFIGURING QUINTUM TENOR GATEWAYS

18. In the second VoIP Routing Configuration screen, specify your SIP user ID, password,
and contact information. (The information on this screen is required if you perform
authentication on the FXS ports on Quintum gateway as described below.)

The information that you enter on this screen depends on how you configured the SIP
server for this Quintum gateway in the TeleVantage Administrator (as described in
step 3 on page 1-4):
Q If you selected Registered to SIP span on the SIP Server tab of the SIP Server
dialog box, enter the Userinfo value from that dialog box for both the User ID and
Contacts fields on this Wizard screen.
Q If you selected SIP server authentication credentials on the Inbound tab of the
SIP Server dialog box, enter the Username from that dialog box for both the User
ID and Contacts fields, and the Password from that dialog box as the Password
on this Wizard screen.
Q If you did not select either Registered to SIP span or SIP server authentication
credentials when you created the SIP server for the Quintum gateway, use
information from the Inbound Authentication tab of the SIP Span dialog box
instead. Enter the Default user name from that dialog box for both the User ID and
Contacts fields, and the Default password from that dialog box as the Password
on this Wizard screen.
Click Next to continue.

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 19. In the third VoIP Routing Configuration screen, specify the SIP User ID and Password
for the phone number assigned to the first FXS port on the Quintum gateway.

Note: User ID and Password must match the corresponding TeleVantage user’s
Userinfo setting on the Phone / External Station tab and Password on the User tab of
the User dialog box. (You entered Userinfo when you assigned an external station to
the user, as described in step 4 on page 1-3.)

Click Save/OK. Repeat this step until all of the phone numbers assigned to FXS ports
have been configured. Then click Done.
20. The final VoIP Routing Configuration screen lists all of the SIP Users that you have
configured.

Click Next twice to view the Configuration Summary.

20 CONFIGURING QUINTUM TENOR GATEWAYS

21. In the Configuration Summary screen, review the settings for this Quintum gateway.

If the settings are correct, click Accept and then go to the next step. Click Back to
return to a task to make changes.
22. Click OK at the prompt to restart the Quintum gateway. Restarting may take a few
moments.
23. At the prompt, click OK to reconnect to the Quintum gateway. The Tenor
Configuration Manager opens, displaying configuration details for the gateway that
you just configured.

21
 This Quintum gateway is now configured. To change any of this device’s settings, use
the Configuration Manager. See “About the Tenor Configuration Manager” on
page 1-6.
24. To configure another new Quintum gateway, choose File > Address Book. Go back
to “Configuring Quintum gateways for the first time” on page 1-7 and start at step 2.
If you are done, go to “Testing your Quintum Tenor gateways” on page 1-30.

Configuring a Quintum Tenor BX/DX gateway

1. In the first IP Address Configuration screen, specify the IP address of the Quintum
gateway.

Click Next to continue.

22 CONFIGURING QUINTUM TENOR GATEWAYS

2. In the second IP Address Configuration screen, specify how the Quintum gateway will
obtain a DNS Server IP address.

Click Next to continue.

3. The task status screen displays the updated status and remarks for the completed IP
Address Configuration task.

To perform the most recent task again, click Back. To perform any completed task
again, double-click it in the list.
Note: For the rest of the steps in this procedure, the updated task status screen will
not be displayed.

Click Next to continue.

23
 4. In the first Dial Plan screen, select None from the drop-down list, so that all dialed
numbers will be routed by the TeleVantage Server.

Click Next to continue.

5. In the second Dial Plan screen, select your country from the drop-down list to set
country signaling tones. (If your country is not listed, select a country that uses
progress tones similar to yours.)

Note: This screen may not appear if you have specified Progress Tone Country
previously for another Quintum gateway.

Click Next to continue.

24 CONFIGURING QUINTUM TENOR GATEWAYS

6. In the Application Configuration screen, click Termination Application.

Click Next to continue.

7. In the first Line Configuration screen, specify the line type, T1 or E1.

Click Next to continue.

25
 8. In the second Line Configuration screen, specify the voice coding format.

Click Mu-Law if you specified T1 lines in the previous screen, or A-law if you
specified E1 lines.
Click Next to continue.
9. In the third Line Configuration screen, specify the T1 interface type, CAS or ISDN.

If you specified PRI lines previously, click ISDN. If you specified E1 lines, click CAS.
Click Next to continue.

26 CONFIGURING QUINTUM TENOR GATEWAYS

10. If you selected ISDN in step, specify the PRI protocol to use in the final Line
Configuration screen.

Click Next to continue.

11. In the Bypass Number Configuration screen, click Done, and then click Next twice to
continue. (If you specified Termination in the Application Configuration screen as
directed in step 6 on page 1-25, you do not need to specify bypass numbers here.)
12. In the first VoIP Routing Configuration screen, enter the IP address and Listener port
of the TeleVantage SIP span that you entered in the SIP Span dialog box when you
created the SIP span via the TeleVantage Administrator.

Click Next to continue.

27
 13. In the second VoIP Routing Configuration screen, specify your SIP user ID, password,
and contact information.

The information that you enter on this screen depends on how you configured the SIP
server for this Quintum gateway in the TeleVantage Administrator:
Q If you selected Registered to SIP span on the SIP Server tab of the SIP Server
dialog box, enter the Userinfo value from that dialog box for both the User ID and
Contacts fields on this Wizard screen.
Q If you selected SIP server authentication credentials on the Inbound tab of the
SIP Server dialog box, enter the Username from that dialog box for both the User
ID and Contacts fields, and the Password from that dialog box as the Password
on this Wizard screen.
Q If you did not select either Registered to SIP span or SIP server authentication
credentials when you created the SIP server for the Quintum gateway, use
information from the Inbound Authentication tab of the SIP Span dialog box
instead. Enter the Default user name from that dialog box for both the User ID and
Contacts fields, and the Default password from that dialog box as the Password
on this Wizard screen.
Click Next to continue.

28 CONFIGURING QUINTUM TENOR GATEWAYS

14. In the Configuration Summary screen, review the settings for this Quintum gateway.

If the settings are correct, click Accept and then go to the next step. Click Back to
return to a task to make changes.
15. Click OK at the prompt to restart the Quintum gateway. Restarting may take a few
moments.
16. At the prompt, click OK to reconnect to Quintum gateway. The Tenor Configuration
Manager opens, displaying configuration details for the gateway that you just
configured.

29
 This Quintum gateway is now configured. To change any of this device’s settings, use
the Configuration Manager. See “About the Tenor Configuration Manager” on
page 1-6.
17. To configure another new Quintum gateway, choose File > Address Book. Go back
to “Configuring Quintum gateways for the first time” on page 1-7 and start at step 2.
If you are done, go to “Testing your Quintum Tenor gateways” on page 1-30.

Testing your Quintum Tenor gateways _______________________

After completing the steps in the previous sections, you are ready to test your Quintum gateway
by making and receiving some test calls:
Q Make inbound and outbound calls using analog phones or other analog devices
connected to FXS ports on the gateway. (Note that no additional configuration is
necessary to support analog fax machines.)
Q Make inbound and outbound calls using lines connected to FXO ports on the Quintum
gateway.
Q Make inbound and outbound calls using T1, E1, or BRI lines connected to the Quintum
gateway.

For more information:

Q For VoIP troubleshooting tips, see Appendix H in Installing TeleVantage.

Q For more about using SIP with TeleVantage, see Chapter 14 in Administering
TeleVantage.

Using the Tenor Configuration Manager ______________________

Normally, you can only use the Wizard to configure a Quintum gateway for the first time. To
make any subsequent changes to the gateway’s settings—and to access some advanced or rarely
used settings—you must use the Tenor Configuration Manager.
Note: If you want to reconfigure the gateway again using the Wizard, edit the gateway in the
Tenor Configuration Manager, and then choose Action > Set Factory to restore all factory default
settings for the gateway. Be aware that this will reset all changes that you made to the default
gateway settings, except for the gateway’s IP address.

To start the Tenor Configuration Manager, click Start > Programs > Quintum > Tenor
Configuration Manager > Tenor Config Manager (if you installed the Configuration Manager
in the default location.)
For more about the Configuration Manager, see the Tenor Configuration Manager Users Guide,
available for download at http://www.quintum.com/support/mgmt/index.shtml.

30 CONFIGURING QUINTUM TENOR GATEWAYS

Uninstalling the Tenor Configuration Manager and Configuration
Wizard
Important: If you installed the Configuration Manager and Wizard on a Windows 2003 PC, first
locate the uninstaller program in Windows Explorer (the default location is C:\Program
Files\Quintum\Tenor Configuration Manager\UninstallerData.) Right-click on Uninstall Tenor
Config Manager.exe, and then select Select Compatibility > Run As: Windows XP (or 2000).

To uninstall the Tenor Configuration Manager and Wizard

1. Click Start > Settings > Control Panel > Add or Remove Programs.
2. Scroll to Quintum Tenor Configuration Manager.
3. Click Remove.

31
INDEX

A F
about FXO ports
Configuration Manager 6 configuring TeleVantage for 3
Configuration Wizard 5 FXS ports
AS/AF/AX gateway configuring TeleVantage for 3
configuring 10
I
B installing
BX gateway Configuration Manager 6
configuring 22 Configuration Wizard 6

C Q
Configuration Manager Quintum Tenor gateways
about 6 configuring 7
installing 6 requirements 2
uninstalling 31 testing 30
using 30
Configuration Wizard R
about 5
requirements 2
installing 6
uninstalling 31
using 9 T
configuring T1/E1/BRI ports
AS/AF/AX gateway 10 configuring TeleVantage for 3
BX gateway 22 testing
DX gateway 22 gateways 30
TeleVantage for FXO/T1/E1/BRI ports 3
TeleVantage for FXS ports 3
U
uninstalling
D Configuration Manager 31
DX gateway Configuration Wizard 31
configuring 22 using
Configuration Manager 30
Configuration Wizard 9