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Health Partners Home Care provides transportation services for elderly and low-income patients in Hampton, Virginia who otherwise would not be able to get to their medical appointments. The company transports over 30 patients per week to and from their doctor's appointments, ensuring they are safely escorted inside. They work with local hospitals and healthcare agencies to coordinate rides for patients in need. The transportation manager emphasized that many patients rely on their services to get necessary medical care.

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110 views2 pages

Baldwin s2d3

Health Partners Home Care provides transportation services for elderly and low-income patients in Hampton, Virginia who otherwise would not be able to get to their medical appointments. The company transports over 30 patients per week to and from their doctor's appointments, ensuring they are safely escorted inside. They work with local hospitals and healthcare agencies to coordinate rides for patients in need. The transportation manager emphasized that many patients rely on their services to get necessary medical care.

Uploaded by

api-341625661
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Health Partners Home Care provides

transportation for the elderly


By:Alexus Baldwin

HAMPTON, VA-- Poor and low-income


patients in Hampton Roads have trouble
getting to their doctor's appointments. But
private healthcare companies offer support to
area hospitals and doctors to help patients get
the care they need.

No show rates of anywhere between 20 to 50


percent have doctors arranging their schedules
precisely, according to the Hampton Regional
Medical Center. Private companies provide
more than 30 rides to patients weekly.

On a morning in October, three patients


boarded Health Partners Transportation. While
patients boarded the bus using the ramp there
were regular seats towards the back but in the
middle patients that were in wheelchairs had
their chairs fastened to the ground. There was
also a seatbelt across them to ensure their
safety by Foster Douglas, manager of transportation services.

While on route to their doctor's office that was approximately 20 minutes away, patients were
offered beverages and the driver made sure they were comfortable.

When Douglas drops off the patients at their appointments, he makes sure they get inside and are
with a nurse before going back to the van and waiting for their appointment to be over.

“Patients call daily telling us they have an appointment and do not have a car or someone else to
take them so Health Partners ensures them they will get there by making the arrangements to
pick them up and getting them there safely,” said Foster Douglas, manager of the transportation
services.
When their appointment is over nurses bring the patients outside where Douglas then boards
them back inside the bus and takes them home.

“This company has been taking excellent care of me for the past three years and has always had
great services. I even made some friends,” said Gladis Tyson, a patient of Health Partners Home
Care. “I have also recommended this company to my loved ones who do not have reliable as well
as safe transportation and need home health services.”

Health Partners Home Care is the largest black-owned business in Hampton Roads, Marcella
Douglas.

The company provides physical therapy, transportation, skilled nursing, and occupational
therapy.

Health Partners Home Care Inc., at 1919 Commerce Dr. Hampton, Virginia and partners with
other health agencies and hospitals to provide transportation services as well as other businesses
that provide home health nursing.

“A lot of patients do not know about services that can help them get the health care they need,”
said CEO, Marcella Douglas. “There are a lot of beneficial organizations such as meals on
wheels and peninsula agency on aging.”

The company was founded in 2010 was awarded by Kappa Alpha Psi Fraternity last winter for
their services throughout Hampton Roads.

“This year we have decided to not expand any further because I believe the smaller the company
the more you provide service to the 200 patients we already have in the community,” CEO,
Foster Douglas, said.

Lowering the rates of “no-show” for doctors appointments by providing transportations is one of
the company’s main goals.

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