Readers and Credentials How to Order Guide, PLT-02630, B.

HID MOBILE ACCESS

What Is HID Mobile Access?
HID Mobile Access complements any access control solution by enabling building occupants to securely access the facility using Android and
iOS mobile devices. HID Mobile Access, powered by Seos, consists of the following components:
• HID Origo Management Portal: A cloud-hosted management portal that allows administrators to manage users, devices, and
securely issue/revoke Mobile IDs.
• HID Mobile Access App: Easily downloaded on Google Play and Apple App Store and proven compatibility with the most popular
mobile phones, tablets, and wearables.
• Mobile IDs: Powered by Seos credential technology, Mobile IDs are the virtual equivalent of the traditional contactless smart card.
• iCLASS SE and multiCLASS SE Readers: These flexible readers can be configured to securely authenticate with an
organization’s Mobile ID’s via Bluetooth Smart and/or NFC communication standards.

Creating HID Mobile Access User Account

In order to use HID Mobile Access, an account in the HID Origo Management Portal is required. Once an end-user account has been created,
the organization will be able to order products from its Access Control Provider and issue Mobile IDs to its building occupants.

To set up an end-user account please go to https://managedservices.hidglobal.com/faces/maUserOnBoardingStart

After user account creation, the administrator will be given organization-specific identifiers required for ordering and for secure portal access:

Reference Description

Mobile Keyset Mobile Keyset is a reference number for a set of cryptographic keys loaded into a reader. Mobile IDs, Mobile Key
(MOB or ICE) cards, and Mobile Admin cards will securely authenticate only with readers programmed with a matching keyset. An
organization is assigned a Mobile Keyset upon registration into either the HID Elite™ (ICE) or HID Mobile Access
(MOB) programs.
The correct Mobile Keyset must be supplied when ordering mobile-enabled readers, Mobile IDs, subscription user
licenses, Mobile Key cards, and Mobile Admin cards.

Organization ID Organization ID is a reference number for a unique account within the HID Origo Management Portal. It is assigned
at the conclusion of account registration.
The correct Organization ID must be supplied when ordering Mobile IDs, subscription user licenses, and Mobile
Admin cards.

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Readers and Credentials How to Order Guide, PLT-02630, B.4

Ordering Information – Readers for HID Mobile Access

Supplemental Information
Component Details Part Number
Needed for Order

Mobile-Ready readers are prepared to

support HID Mobile Access but lack the
personalized configuration (Mobile Keyset)
to read an organization’s specific Mobile
ID’s. These readers can be ordered at any
Mobile-Ready time but will require field activation after the See iCLASS SE Readers
Readers organization has completed registration for section of the HTOG
HID Mobile Access. To support a specific
organization’s Mobile IDs, these readers
need to be personalized (Mobile Keyset
loaded) using a Mobile Key Card or HID
Reader Manager mobile application..

Mobile-Enabled readers are fully activated

and personalized to support an
organization’s specific Mobile ID’s. These
Mobile-Enabled readers can only be ordered after the See iCLASS SE Readers. MOB or ICE: _______
Readers organization has completed registration for section of the HTOG Org Name: _______
HID Mobile Access or HID Elite program.
MOB or ICE Mobile Keyset will be required
at time of order.

Configuration card used to personalize and MOB or ICE: _______

Mobile Key Card activate a Mobile-Ready reader; converting it SEC9X-CRD-E-MKYD
to a Mobile-Enabled reader. Org Name: _______

MOB or ICE: _______

Configuration card which enables the use of
Mobile Admin
the BLE Config App used to adjust Bluetooth SEC9X-CRD-MADD Org Name: _______
Card
range settings on Mobile-Enabled Readers.
Org ID: _______

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 Readers and Credentials How to Order Guide, PLT-02630, B.4

Ordering Information – Mobile Identities Service

New HID Mobile Access customers have two options for how to order and pay for the service, user licenses on the new HID Origo
Management Portal or Mobile IDs on the legacy Secure Identity Services Portal. Most customers will see lower, more predictable costs and
better performance on the user license option. Customers on the legacy platform will have the opportunity to transfer to the new platform in
2019.
Natively tracked formats (e.g. Corporate 1000) are strongly recommended. Since HID will automatically generate and replenish Mobile IDs,
the user license subscription model requires a tracked credential format – a format in which HID tracks the credential number to ensure no
duplicates are ever created. To guarantee no collision with credential numbers on tradional cards, the same format should be used for both
Mobile IDs and cards.

Option 1 (Preferred): User License Subscription

Supplemental Information
Component Details Part Number
Needed for Order

When starting a subscription for HID Origo

Mobile Identities, an order for User Licenses
must be placed. The service start date Org ID: _______
begins on the date the order is processed by
User Licenses – Org Name: _______
HID. User Licenses will be valid for one year. MID-SUB-T100
Initial
Unlimited Mobile IDs will be automatically MOB or ICE: _______
supplied to, and replenished in, the HID
Origo Mobile Identities service as long as the Format*: _______
subscription is active and in good standing.

Org ID: _______

When renewing a subscription for HID Origo
User Licenses –
Mobile Identities service, an order for User MID-SUB-T100 Org Name: _______
Renewal
Licenses must be placed.
Contract ID: ______–RENEWAL

To increase the number of User Licenses

within a service term, an order for Add-on Org ID: _______
licenses must be placed. These user
User Licenses –
licenses will have a prorated price based on MID-SUB-T100-ADD Org Name: _______
Add-on
time remaining in term. They will coterminate
and expire along with previously purchased Contact ID: _______
licenses on the contract.

If, after initial onboarding account creation, a

new credential type is needed (new format Org ID: _______
and/or keyset), an order must be placed. Org Name: _______
Additional
Quantity should always be 1. There is no MID-SUB-CRD
Credential Types
charge for this transaction as unlimited MOB or ICE: _______
credentials are included with subscription
user licenses. Format*: _______

Option 2: Mobile ID Credential

Supplemental Information
Component Details Part Number
Needed for Order

Mobile IDs are virtual credentials Org ID: _______

electronically delivered to the Secure Identity MOBILE-ID
Services Portal account linked to the or Org Name: _______
Mobile IDs
Organization ID. Mobile Keyset assures that MOBILE-ID-TEMP7
Mobile ID’s will work with the corresponding MOB or ICE: _______
(temporary 7-day validity)
iCLASS SE readers. Format*: _______

The following applies only to customers that have been issued customer specific part numbers

CRD633ZZ-xxxxx
Mobile IDs Format: _______
(xxxxx specific to organization and issued at time of part number creation).

* Some formats will require additional information with the order.

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