VA Vantage Module 2: Log On, Screens, Processing Job Aids and Guides

Introduction Module 2 provides a set of job aids to assist the Vantage-One system user in
performing basic functions.

Purpose These job aids provide guidance in three basic areas:

§ Logging On to the System
§ Navigating in the System
§ Reading Inquiry and Processing Screens
§ Miscellaneous Cheat Sheets

In This Module Module 2 includes the topics in the following Table of Contents:

Topic See Page(s)

Logging On Job Aids:
Logging On 3-7
Navigation Tips 8 - 10
Vantage Commands to Commit Transactions to Data Collect 11 - 12
Vantage Keys 13
Logging Off 14

Vantage Inquiry Screens Job Aids:

Vantage Annuity Inquiry Menu (MI1) 15 - 18
CP Screen 19 – 22
CP2 Screen 23 - 25
VALM Screens 26 – 33
Contract Information Screens (CI1-CI4) 34 – 39
Systematic Transfers 40 – 42
Surrender Withdrawal Index Screen (SURI) 43 – 44
Surrender Withdrawal Info Screen (SUR) 45
Systematic Withdrawal Inquiry (POI-POI2) 46 – 54
Billing Information Screen (BI) 55 – 58
Fund Information Screens (FND1 & FND2) 59 – 61
Contingent Deferred Sales Charge Free Amount 62 – 65

Continued on next page

FOR INTERNAL USE ONLY 1

VA Vantage Module 2, Continued

In This Module (continued)

Topic See Page(s)

Vantage Processing Job Aids:

Note Pad (NPD1) 66
Phone Transfer Processing 67 – 70
Same Sub-Account Transfers 71 – 75
Fund Allocation Change Processing 76 – 77
VA Fund Allocation Change (ALCI) 78 – 79
Asset Rebalancing Transaction 80 – 90
Procedures for A4 GSE Participant Level Fund Transfers (OEG) 91 – 95

Vantage Reference Guides

Company Codes and Policy Numbering Series 96 – 97
Status Codes and Restrict Codes 98 – 99
Lines of Business Codes 100
Variable Annuity Screens 101 – 102
PCS Schedule 103
Revising Transactions in Revolving Error (RC) or 104
in Data Collect (DC)
Transactions in Vantage 105 – 107
VA Transfer Cheat Sheet 108 – 109
GSE Transfer and Allocation Changes 110 – 111
Rebalancing Tips 112
Quick Reference for Asset Rebalancing 113 – 114

FOR INTERNAL USE ONLY 2

Logging On

Logging On Use the table below to be able to log onto your PC.

Step Action
1 Window NT Workstation Version 4.00 will be highlighted on your
screen. Press Enter.
Results: There will be a pause then a blue window will appear
before the next window appears.
2 An Intranet Ware window will appear.
Press the Ctrl, Alt and Delete keys at the same time.
3 A network (Novell) log in box appears. Type in your network
password. Press Enter.
4 A Sign on box for AS/400 box appears. Press Cancel.
5 You are now signed onto the network, Windows NT and the
AS400 computer in Boston. You are now ready to access
Vantage, Client File, AWD, etc.

Opening a 3270 To log onto Vantage takes several steps. Refer to the instructions below to
Window open a 3270 window and log onto PMLCICS1 to maneuver to Vantage (VTG1).
Note: In order to be able to access Vantage and Client File within
PMLCICS1, you will need to open a 3270 window. Use the table below to be
able to open a 3270 window.

Step Action
1 Single click on the Start button, located in the bottom left hand
corner of the screen.
2 Move your mouse pointer (arrow) to Phoenix Desktop.
Result: An additional menu will appear.
3 Move your mouse pointer to E!PC Session.
Result: Another menu will appear.
4 Move your mouse pointer to E!PC TN 3270_A Session and single
click.
Result: A 3270 window appears.

Continued on next page

FOR INTERNAL USE ONLY 3

Logging On, Continued

Sample of the Refer to the sample TPX menu below.

TPX Menu Welcome to the PHOENIX Network
ACCESS IS RESTRICTED TO PHOENIX BUSINESS USAGE ONLY

For customer assistance, call the IS Service Center at 860-403-2500

** Select Option E **
E - ETPX (TPX at Phoenix, Enfield)

Your Local IP Address is 151.209.165.065

Your Local Client Port is 01097
Your Host Date & Time is 02/11/00 & 13:03:57
Your Host LU Name is TCP40696

Option ( E ) ===> E

TPX Menu At the TPX menu input an E or type PMLCICS1 and press Enter.

Result: You will be maneuvered to the PHL network screen.

Sample of the Refer to the sample below of the PHL network screen.
PHL Network #######
## ## ## ## ###### ######### ## ## ## ## ##
Screen ## ## ## ## ## ## ## #### ## ## ## ##
## ## ## ## ## ## ## ## ## ## ## ## ##
######## ######## ## ## ##### ## ## ## ## ###
## ## ## ## ## ## ## ## ## ## ## ##
## ## ## ## ## ## ## #### ## ## ##
## ## ## ###### ######### ## ## ## ## ##

Enfield Terminal Productivity Executive

Userid: ANNEART (or LOGOFF) 06:44:57

Password: 02/19/97
New Password: T0A2167
3278-2A
Transfer: SMRT4

Welcome to the PHOENIX network. Use of this network is prohibited except

for authorized PHOENIX business. For computer assistance, call 860-403-2500.

PF1=Help PF3=Logoff

Continued on next page

FOR INTERNAL USE ONLY 4

Logging On, Continued

Userid Field Input your acid. Press the Tab key.

Password Field Input your password. For first time users, your password will be your acid or
employee number. Press Enter. The system will request that you change
your password. Please refer to the New Password field on page 3 for
instructions. If you are not a first time user and do not want to change your
password press Enter.

Result: You will navigate to the PHL Menu which will list systems that are
available to Phoenix employees only if you did not change your password.

New Password Every 45 days the system will request that you change your password. Input
Field a word that contains at least 5 characters and press Enter.

Result: You will be asked to retype your new password again. Press Enter.
You will be navigated to the PHL Menu.

Refer to the Refer to the sample PHL Menu Below.

Sample PHL PHOENIX MENU FOR ANNEART Panelid - TEN0041
Terminal - T0A2147
Menu Cmdkey=PF12/24 Jump=NONE Menu=PF18 Model - 3278-2A
Print=NONE Cmdchar=/ System - ETPX
==> Session PMLCICS1 has ended <==
Sessid Sesskey Session Description Status

_ PMLCICS1 PF Production CICS

_ CICSPRD PF Greenfield Production CICS
_ PROD PF Home Life HOME COMM CICS
_ INFO PF Home Life CICS Email
_ LCMB PF Home Life HOME COMM Model Office N/A
_ LCUB PF P95TP HOME COMM TEST CICS
_ LFCM PF Home Life LIFE COMM CICS
_ VLMB PF Home Life LIFE COMM Model Office
_ VLUB PF P95TL LIFE COMM Unit Test
_ CICS95C2 PF Production CICS
_ CICS95C3 PF Production CICS
_ CICS95C4 PF Production CICS
_ CICS95C5 PF Production CICS
_ CICS95C7 PF Production CICS
_ CICS99C2 PF CICSRPS1
Command ===> pmlCICS1
PF1=Help PF7/19=Up PF8/20=Down PF10/22=Left PF11/23=Right H =Cmd Help

Continued on next page

FOR INTERNAL USE ONLY 5

Logging On, Continued

Command Line Your cursor will be on the command line. Input PMLCICS1 OR move your
cursor to the PMLCICS1 line and press Enter.

Result: You will be navigated to another sign on screen.

Userid Field Input you acid. Press the Tab key.

Password Field Input your password. If you have changed your password on the PHL
Network Screen, your password will be the one you just changed it to. Press
Enter.

Result: You will receive the following message, SIGN ON WAS

SUCCESSFUL - TYPE “INFO” FOR INFORMATION.

After Signing At this point, you are able to input the abbreviations to navigate to the
onto following systems:
PMLCICS1
Wndo,on = CICS Windows (see below)
VTG1 = Vantage
CLNT = Client File
7700 = Servidata
AGNY = Agent Information System
IRYE = Internal Revenue Year End (AKA SSI/IRS)

CICS Windows To be able to utilize the CICS Windows function, use the procedures that
follow:

After signing onto PMLCICS1, input WNDO,ON and press Enter

To “toggle” to CLNT from Vantage press the Shift key plus the F5 key.
To “toggle to VTG1 from Client File press the Shift key plus the F4 key.

Continued on next page

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Logging On, Continued

Additional To access additional applications/systems, you will need to single click on the
Available Start Button. Move your mouse pointer to Phoenix Desktop and use the table
Applications below to determine where you need to navigate to access the applications/
systems needed. To access one of the applications/systems listed in the table,
single click on the second sub-menu item listed below.

Main Menu Sub-Menu Sub-Menu Application/System

Phoenix Document Direct 2.2 Document Direct 2.2 Mobius
Desktop DXR COLD DXR-COLD Cold
E!PC Sessions E!PC TN 3270_A Session Vantage/Client File
E!PC TN 3270_B Session Vantage/Client File
LCS LCS Inquiry LCS
Lotus Notes Lotus Notes Lotus Mail and Calendar
Microsoft Office Microsoft Access Access
Microsoft Excel Excel
Microsoft PowerPoint PowerPoint
Microsoft Word Word
Netscape Netscape The Internet*

*Note: The Internet is for Business Purposes ONLY and navigation is

monitored.

FOR INTERNAL USE ONLY 7

Navigation Tips

Introduction To navigate in Vantage you will need to use different keys depending on what
screen you are on and where you want to go.
In order to navigate to a different screen or change the policy number, it is
accomplished by changing the information on the Nxt Trx line.

Vantage Main COMMAND VTG1

PPPP H H OOO EEEE N N II X X
Menu P P H H O O E NN N II X X
PPPP HHHH O O EEEE N N N II X
P H H O O E N NN II X X
P H H OOO EEEE N N II X X
H O M E L I F E

WELCOME TO PHOENIX HOMELIFE'S NON TRADITIONAL PRODUCTS SYSTEM

COMPANY CODE 761 ORIGINATOR CODE ANNEART PLAN CODE

FILES USED: DATA COLLECT REVOLVING ERROR
__________________________________________________________________________
| LIFE SCREENS | ANNUITY SCREENS |
| (PRODUCT CODES) | (PRODUCT CODES) |
| U1 FOR UNIVERSAL LIFE | A2 FOR ANNUITIES |
| U2 FOR VARIABLE LIFE | A4 FOR ASSET ACCOUNTS |
| (MENUS) |
| ME1 FOR ENTRY MENU |
| MI1 FOR INQUIRY MENU |
--------------------------------------------------------------------------

NXT TRX cp VER PROD A2 CL/POL 13017360 SEC ID CO 761 OVRD N

Fields on Use the table below for valid input.

Vantage Main
Menu

Field Input
Company Code 761 for Big Edge, Big Edge Plus, Big Edge Choice NY, Group Strategic Edge
and “old” Home Life Annuities
002 for Templeton
004 for SPDA
008 for Big Edge Choice, Phoenix Edge – VA, Retirement Planners Edge &
Phoenix Premium Edge.
Nxt Trx Screen where you want to navigate.
Prod A2 or A4 for GSE
Cl/Pol Contract Number
Co Same company codes that you input in Company Code field above.

Continued on next page

FOR INTERNAL USE ONLY 8

Navigation Tips, Continued

Enter Key for When you are on most screens, to navigate to the next screen, changing the
Navigation Nxt Trx field input and pressing Enter will normally work. When you are on
one of the following screens, to navigate to another, change the Nxt Trx field
input and press Enter.

• Advance Notice - GEI*

• Beneficiary Index – BD
• Billing Information – BI
• Cover Page - CP and CP2
• Financial Low Inquiry - FLOW
• Fund Information - FND1
• Gross Premium Inquiry - GP
• Loan Index - LX
• Policy Values - VALA through VALM
• Sub-Account Values - FUNDA2 through VALA

NOTE: *If an advance notify segment does not exist then the ONLY way to
navigate to another screen is to press F3.

F3 Key for In order to navigate to another screen, especially when leaving an input
Navigation out transaction (i.e. NA, OE, etc.), after changing the input in Nxt Trx field, you
of Inquiry must press F3 in order to “Read the Bottom Line” and navigate to the desired
Screens new screen. F3 is required to navigate out of the following inquiry screens:

• Data Collect - DC
• Revolving Error File - RC
• Suspense Index Inquiry - SI

NOTE: Once you navigate to the 1st page of the above inquiry screens, to
page through the additional pages, press Enter.

NOTE: Any screen that has an error/warning on the bottom of the screen, F3
is required to navigate to another screen.

Continued on next page

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Navigation Tips, Continued

F3 Key for For the following screens, which are input screens, in order to navigate to
Navigation out another screen you must press F3.
of Input
Screens • Advance Notify - GEA
• Annual Statement Request - AN
• Cancellations - QA1
• Full Surrender - TA
• Fund Transfer - OE
• Issue Print - IP
• Loan Remittance - NE
• Policy Delete - BE
• Client/Case Add - DA1-DA2
• Loan Initiation - TC1-TC2
• Partial Surrender TB1-TB2
• Policy Add - EA1-EA9
• Premium Remittance - NA1-NA2

FOR INTERNAL USE ONLY 10

Vantage Commands to Commit Transactions to Data Collect

Introduction Vantage requires transactions to be committed to data collect (DC) in

different ways.

Enter Key Single input screen transactions require pressing Enter to commit the
Processing transaction to data collect (DC). Pressing Enter, after input is complete, will
commit the following transactions to data collect (DC).

• Advance Notify Add - GEA

• Annual Statement Request - AN
• Cancellation - QA1
• Full Surrender - TA
• Issue Print - IP
• Loan Remittance - NE
• Policy Delete - BE
• Status Request - EM

Other add or change transactions require Enter and an additional step in order
to commit to data collect (DC). The following list of transactions requires an
additional step to commit to data collect (DC).

• Systematic Transfer Add - GC (also need to type Add on command line)

• Systematic Transfer Change - GC (also need to type Change on command
line)

F1 Key Multiple input screen transactions require pressing F1 to commit the

Processing transaction to data collect (DC). Pressing F1, after input is complete, will
commit the following transactions to Data Collect (DC).

• Client/Case Add - DA1-DA2

• Loan Initiation - TC1-TC2
• Fund Transfer - OE
• Partial Surrender - TB1-TB2
• Policy Add - EA1-EA9
• Premium Remittance - NA1-NA2

Continued on next page

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Vantage Commands to Commit Transactions to Data Collect,
Continued

F4 Key F4 invokes the change command. Make changes on the following screens
Processing and press F4 to commit to data collect (DC).

• Beneficiary Index - BD
• Billing Information - BI
• Allocation Change - ALCI
• Contract Segment CI4
• Process Code Change - PD (through PG)
• Producer Group Change - PD
• Role Inquiry - RI1 (owner change completed in Client File first)

Multi-screen transactions require that you begin on the first screen, making
any changes necessary then press F4. Press Enter to page through the rest of
the linked screens making changes where necessary. The following screen is
a multi-screen transaction:

• Contract Segment - CI1-CI4

NOTE: Another way to accomplish a change is to type the word CHANGE

at the command line, make the changes and press Enter to commit to data
collect (DC).

FOR INTERNAL USE ONLY 12

Vantage Keys

F2 Key Pressing the F2 key, Vantage will automatically navigate you to the Main
Menu.

F11 Key Pressing the F11 key will position your cursor at the Nxt Trx field.

End Key The End key will erase the field where your cursor is positioned.

Tab Key Pressing the Tab key will move your cursor to the next available field for
input.

Shift + Tab Key Pressing the Shift plus the Tab key (at the same time) will move your cursor
back to the previous field for input.

Pause Break Pressing the Pause Break key will clear your screen and totally take you out
Key of Vantage (VTG1) but does not log you off PMLCICS1.

FOR INTERNAL USE ONLY 13

Logging Off

Introduction When you are leaving for the day, you must sign off each system/application
that you are logged into.

Logging Off At the end of every day you MUST sign off each system. At the end of the
PMLCICS1 day use the procedures that follow:

If you are in CICS Windows use the following instructions first.

• Clear your screen (press the pause break key) and input WNDO,OFF and
press Enter.

• Clear your screen (press the pause break key), and input LOGOFF.
• If you are brought to the PHL Menu, input a K and press Enter.
• To close the window, press the ALT key and the F4 key OR double click
in the upper left-hand corner of the window.
• A message box will appear, to close press the ALT key and the letter Y
and press Enter. Press Enter again to completely close the 3270
Emulator Window.

Shutting Down Use the table below to shut down your PC at the end of the day.

Step Action
1 Log off PMLCICS1. See instructions above.
2 Close all your AWD windows. Log off AWD by double clicking
on the Exit icon in the AWD folder. Click Yes.
3 Log off any additional applications/systems that you are signed
into.
4 Single click on the Start Button.
5 Single click on Shut Down.
6 A shut down box appears.
Single click on the radio button “Shut down the computer”.
7 Single click on Yes or Press Enter.
8 When the message, “It is safe to turn off your computer” appears,
turn off your tower. Leave your monitor on.

FOR INTERNAL USE ONLY 14

Vantage Annuity Inquiry Menu (MI1)

Introduction The Inquiry Menu screen (MI1) below bolds the most frequently used screens
by VPO.

Inquiry Menu COMMAND MI1 A2

*** VANTAGE-ONE ANNUITY DATA INQUIRY MENU ***
Screen (MI1)
ADVANCE NOTIFICATION (GEI) NOTEPAD (NPD1-2)
ALPHA INQUIRY (ALFA) PAYOUT INFORMATION (POI)
ANNUITIZATION INFORMATION (ANNZ) POLICY STATUS CHANGE (ST)
BENEFICIARY INFORMATION (BD) POLICY SUPER SCREEN (SS1-4)
BILLING INFORMATION (BI) POLICY VALUE QUOTES (VALM)
CLIENT INFORMATION (CL1-3) PRODUCER INFORMATION (PD)
COMPLEX CHANGE (DCC) QUALIFIED LOAN REMITTANCE (NEQ1-4)
CONTRACT INFORMATION (CI1-4) REBALANCING INFORMATION (RBI1-3)
COST AVERAGING (GCI) CONTINGENT ANNUITANT INFO (CC1)
COVER PAGE INQUIRY (CP)
DATA COLLECT (DC)
DIRECTORY FILE (DFI)
DISQUALIFYING EVENTS (DISQ)
FUND ALLOCATION INFORMATION (ALCI)
FUND INFORMATION (FND1-2)
GROSS PREMIUM (GP)
LOAN INFORMATION (LX)
MONEY FUND INFORMATION (MFI)

NXT TRX MI2 VER PROD A2 CL/POL SEC ID CO 761 OVRD N

Inquiry Menu The table lists the screen names, the screen abbreviations and a brief
Screen description of the information found on these screens.
Descriptions

Screen Screen Information Contained on

Abbreviation Screen
Advance Notify Inquiry GEI Future date notification
information
Alpha Search ALFA Alphabetic search
Beneficiary Information BD Annuitant and Owner
Beneficiary information
Billing Information BI Billing information
Contract Segment Inquiry CI1-CI4 Contract Information
Cost Averaging GC/GCI Add and display information
about systematic transfers.
Cover Page CP & CP2 Basic policy information
Data Collect Inquiry DC External transaction pending file

Continued on next page

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Vantage Annuity Inquiry Menu (MI1), Continued

Screen Screen Information Contained on

Abbreviation Screen
Directory File Inquiry DFI Directory file information for
pension contracts with all
members listed.
Disqualifying Events DISQ Lists all reversible transactions
Index
Fund Allocation ALCI Current allocations on a policy,
Information temp money market indicator
Fund Information FND1 Per sub-account, premiums in
and transfers out
Fund Information 2 FND2 Pre & Post TEFRA premiums in
and out
Gross Premium Inquiry GP Gross premiums per deposit
Note Pad NPD1 Message screen
Payout Information POI-POI2 Systematic Withdrawal Inquiry
Policy Value Quotes VALM A Values displayed as of a specific
date and a breakdown within
each sub-account on 2nd page.
VALM C Displays the partial surrender
amount requested (net or gross)
and the breakdown of charges
assessed.
VALM G Displays information on money
in a specific sub-account created
as the result of a specific
payment or transfer.
VALM R Displays period investment
return for each of the sub-
accounts.
Producer Information PD Producer information

FOR INTERNAL USE ONLY 16

Vantage Annuity Inquiry Menu (MI1)

Introduction The Inquiry Menu screen (MI1) below bolds the most frequently used screens
by VPO.

Inquiry Menu COMMAND MI2 A2

*** VANTAGE-ONE ANNUITY DATA INQUIRY MENU ***
Screen (MI2)
REPLACEMENT INFORMATION (RPLI) TRANSACTION HISTORY (TRXH)
REVOLVING ERROR FILE (RC) UNIT FLOW/FINANCIAL FLOW (FLOW)
ROLE INQUIRY (RI1) UNIT VAL/DECL INTEREST RATE (UVII)
ALTERNATE ADDRESSEE
ANNUITANT/PARTICIPANT

OWNER
PAYOR

SCHEDULE FILE (SCHA)

SURRENDER/WITHDRAWAL INDEX (SURI)

SURRENDER/WITHDRAWAL INFO (SUR)
SUSPENSE INDEX (SI)

NXT TRX MI1 VER PROD A2 CL/POL SEC ID CO 761 OVRD N

Screen Screen Information Contained on

Abbreviation Screen
Revolving Error File RC Holding file for rejected
financial & some financial
transactions.
Role Inquiry RI1 Annuitant name and address
Owner Name and address
Surrender/Withdrawal SURI Displays partial and full
Index surrenders, gross and check
amounts

Continued on next page

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Vantage Annuity Inquiry Menu (MI1), Continued

Surrender/Withdrawal SUR Displays partial and full

Information surrenders, gross, withholding
amounts and check amounts.
Transaction History TRXH Lists all transactions associated
Inquiry with a policy.
Unit Flow/Financial Flow FLOW Displays financial transactions,
Inquiry sorted by sub-account number,
the number of units purchased or
redeemed per transaction and
displays the tax year for each
payment received.
Unit Value/Declared UVII Displays unit values for a
Interest Rate Inquiry particular policy or product as of
any given date.

FOR INTERNAL USE ONLY 18

CP Screen (VA)

Introduction The CP screen displays billing and values, contract information, agent
information, annuitant specific information and owner information.

Sample of the COMMAND CP A2

CO CD 008 POL 23011056 SEC ID PROD A2 PLAN 830000 LOB 001 STAT A
CP Screen
***** BILLING AND VALUES ****** **** CONTRACT INFO ***** TITLE CODE 01
BILL OPT CODE N BILL FREQ 00 ISSUE DATE 07/07/1997 ISSUE AGE 072
MODAL PREMIUM 0.00 FREE LOOK DTE 08/03/1997 RESTRICT CODE
BILL EXTRACT DATE LAST FIN PROC 12/31/2000 COST AVERAGING N
POLICY VALUE 182,719.20 CONT MAT DATE 05/21/2040 REBALANCE IND N
******* AGENT INFO *********** TIME SVC TEMP MNY MRKT IND Y
SERV AGENT PHONE COLL ASSIGN IND N REPLACEMENT TYPE 1
SERV AGY 00657 JANNEY MONTGOMERY SCOTT LLC. TELE TRANS IND
COMM AGT 042652 STEPHEN BALEN BIG EDGE CHOICE
SERV AGT 042652 STEPHEN BALEN OPTION 1 RIDER N
************************** ANNUITANT SPECIFIC INFO *************************
NAME CROWTHER PATRICIA DOB 05/21/1925
SEX F SSN 197321305 ANN BENE ANN CROWTHER CECIL
************************** OWNER SPECIFIC INFO *************************
NAME CROWTHER PATRICIA SSN 197321305
ADDR 5634 ROSS NECK RD
CAMBRIDGE MD ZIP 21613-3257 PIN
OWNR BENEFICIARY
PROD CODE IN LINE 24 OVERRIDDEN

NXT TRX CP2 VER PROD A2 CL/POL 23011056 SEC ID CO 008 OVRD N

Billing and Refer to the table below for the billing and values fields, descriptions and the
Values primary screen where the field is located.
Information

Field Name Field Description Primary Screen

Bill Opt Code Bill option code BI screen
I = Individual bill
L = List bill
P = PCS
N = No bills to be generated
Bill Freq Bill frequency BI screen
01 = Annual
02 = Semi-Annual
04 = Quarterly
12 = Monthly or PCS
24 = Two times a month
26 = Bi-Weekly
Modal Premium The amount to be billed or drafted BI screen
Bill Extract Date Date when the next bill/draft will be processed BI screen
Policy Value Policy value as of last business day VALM screen

Continued on next page

FOR INTERNAL USE ONLY 19

CP Screen (VA), Continued

Agent Refer to the table below for agent information fields, descriptions and the
Information primary screen where the field is located.

Field Name Field Description Primary Screen

Serv Agent Phone Servicing agent/broker’s phone number LCS
Serv Agy Servicing agency CI1 & PD screens
Comm Agt Commission agent PD screen
Serv Agt Servicing agent CI1 & PD screens

Contract Refer to the table below for the contract information fields, descriptions and
Information the primary screen where the field is located.

Field Name Field Description Primary Screen

Issue Date Issue date of the contract CI2 screen
Free Look Dte Free look date, date free look transfer will occur CI4 screen
Last Fin Proc Date last financial transaction occurred System calculated
Cont Mat Date Contract maturity date CI2 screen
Time Svc Timing service information, misc. Information CI4 screen
Coll Assign Ind Collateral assignment indicator (not supported)
Title Code Title code, installed for the IVR (10/16/2000) CI4
01 = annuitant is the owner
02 = annuitant is not the owner
04 = information not to be given over IVR
Issue Age Issue age of the annuitant CI1 screen
Restrict Code See restrict code job aid for meaning of the restrict legend
codes
Cost Averaging Systematic transfer indicator GC screen
N = No systematic transfer segment
Y = Yes there is a systematic transfer segment
Rebalance Ind Asset rebalance indicator RBI1 screen
N = No asset rebalance segment
Y = Active asset rebalance segment
S = Stopped of terminated asset rebalance segment
Temp Mny Mrkt Ind Temporary money market indicator ALCI screen
Y = Yes temporary money market
N = Not temporary money market

Continued on next page

FOR INTERNAL USE ONLY 20

CP Screen (VA), Continued

Contract Information (continued)

Field Name Field Description Primary Screen

Replacement Type Replacement type indicator RPLI screen
1 = Replacing an annuity or life insurance contract
C = Internal conversion from BE or BE+ to BEC
H = Home Life conversion
P = Home Life conversion
G = GSE participant converting to BE+ or BEC
I = Industrial Mutual Fund converting to
unallocated GSE
R = Internal conversion from IRA to Roth IRA
Tele Trans Ind Telephone transfer indicator CI4 screen
Blank = Agent/broker & owner
O = Owner only
N = Nobody
Plan Name Name of plan System calculated
Option 1 Rider N = Option 1 rider not on contract CI4 screen
Y = Option 1 rider on contract (Phoenix Edge
Death Benefit Option 1 only)

Annuitant Refer to the table below for annuitant specific information fields, descriptions
Specific and the primary screen where the field is located.
Information

Field Name Field Description Primary Screen

Name Annuitant’s name RI1 screen
Sex Male or Female RI1 screen
SSN Social security number of the annuitant RI1 screen
DOB Annuitant’s date of birth RI1 screen
Annuitant Beneficiary Annuitant’s primary beneficiary BD screen

Continued on next page

FOR INTERNAL USE ONLY 21

CP Screen (VA), Continued

Owner Specific Refer to the table below for owner specific information fields, descriptions
Information and the primary screen where the field is located.

Field Name Field Description Primary Screen

Name Owner’s name RI1 screen
Address Owner’s address RI1 screen
SSN Owner’s social security number RI1 screen
PIN PIN number (not supported)
Owner Owner’s primary beneficiary, used if annuitant and BD screen
Beneficiary owner are different

FOR INTERNAL USE ONLY 22

CP2 Screen (VA)

Introduction The CP2 screen displays fund information, value information and contract
information.

COMMAND CP2 A2
Sample of the CO CD 008 POL 23011056 SEC ID PROD A2 PLAN 830000 LOB 001 STAT A
CP2 Screen ** FUND INFO ** *** VALUES ***
FND PCT UNITS VALUE VALUATION EFF DATE 06/29/2001
050 000 0.0000 9,722.62 GROSS PREMIUMS 146,004.66
102 004 12,470.1062 32,649.37 POLICY VALUE 182,719.20
103 004 20,248.8359 33,093.16 MKT VAL ADJ 0.00
105 004 2,739.9486 5,818.74 SURR PENALTY 6,744.66
106 004 1,492.1500 3,480.29 ADMIN FEE 0.00
107 004 1,224.6222 1,473.88 LOAN OUTSTANDING 9,722.62
108 004 1,013.3120 1,860.40 ACCRD LOAN INT 95.89
110 004 46.8163 98.00 GROSS CHECK AMT 166,156.03
113 004 1,730.0849 4,004.61 STATE WITHOLDING 0.00
114 004 856.1283 3,117.10 FED WITHOLDING 35,194.91
117 004 2,268.2060 7,327.53 NET CHECK AMT 130,961.12
171 004 13,755.8858 2,832.60 ********** CONTRACT ******************
172 004 40,549.2920 12.57 DEATH BENEFIT 182,719.20
176 004 345.3396 326.98 ALT ADD N PROCESS CODE 00
200 004 960.9725 1,834.37 TELE TRANS COST AVERAGING N
220 004 671.1771 795.56 MARKETING GRP TAX REPORTING
230 004 3,227.3286 6,262.01 CURRENT TAX YR GROSS 1,750.00
240 004 993.9340 2,273.22 ACTUAL PREMIUMS PAID

NXT TRX CP VER PROD A2 CL/POL 23011056 SEC ID CO 008 OVRD N

Fund Refer to the table below for the fund information fields, descriptions and the
Information primary screen where the field is located.

Field Name Field Description Primary Screen

Fund Sub-Account number ALCI screen
Percent Percentage of allocation of previous sub-account ALCI screen
number
Units Number of units in the sub-account VALM screen
Value Value in the sub-account VALM screen

Continued on next page

FOR INTERNAL USE ONLY 23

CP2 Screen (VA), Continued

Value Refer to the table below for value information fields, descriptions and the
Information primary screen where the field is located.

Field Name Field Decription Primary Screen

Valuation Eff The date that the values are calculated.
Date
Gross Premiums Total amount of gross premiums submitted to date. System calculated
Policy Value Policy value VALM screen
Mkt Val Adj Market value adjustment
Surr Penalty Surrender charge VALM screen
Admin Fee Administrative fee to be deducted on anniversary CL1 screen (case
number)
Loan Outstanding Loan principle (403b’s only) LX screen
Accrd Loan Int Loan interest due (charged amount, 403b’s only) VALM screen
Gross Check Amt Surrender value (before withholding) VALM screen
State State withholding amount if applicable VALM screen
Withholding
Fed Withholding Federal withholding amount if applicable VALM screen
Net Check Amt Surrender value after withholding VALM screen

Contract Refer to the table below for the contract information fields, descriptions and
Information the primary screen where the field is located.

Field Name Field Description Primary Screen

Death Benefit Death benefit payable as of the valuation date System calculated
Alt Add Alternate address indicator RI1 screen
N = No alternate address
Y = Yes, alternate address
Tele Trans Telephone transfer indicator CI4 screen
Blank = Agent/broker & owner
O = Owner only
N = Nobody

Continued on next page

FOR INTERNAL USE ONLY 24

CP2 Screen (VA), Continued

Contract Information (continued)

Field Name Field Description Primary Screen

Marketing Grp If an immediate annuity, then IA followed by the option CI1 screen
elected.
I = Variable Life Annuity with 10 year period certain
J = Joint Survivorship Variable Life Annuity with 10
year certain
K = Variable Annuity for specified period
L = Variable Life Expectancy Annuity
M = Unit Refund Variable Life Annuity
N = Variable Non-Refund Life Annuity
OR
CLIC = Confederated Life Conversion
Blank = None of the above situations.
Current Tax Total amount of premiums submitted current tax year System calculated
Yr Gross
Actual For Phoenix Premium Edge the amount shown will be System calculated
Premiums the gross premiums paid minus the bonus premiums.
Paid For all other products it will be blank.
Process Code Process code PD screen
01 = special handling refer to commission area
02 = licensing problem
04 = net commissions
05 = delete commission refer to commission area
CC = corrective processing occurring
EX = exception refer to commission area
Cost Systematic transfer indicator GC screen
Averaging N = No systematic transfer segment
Y = Yes there is a systematic transfer segment
Tax Reporting Tax reporting indication GSE plans only CL2 screen (case
N = Tax reporting NOT done by Phoenix number)
Y = Phoenix does tax reporting (A4 GSE only)

FOR INTERNAL USE ONLY 25

VALM Screens

Introduction The VALM screens will give you values, partial surrender information and
per deposit fund values depending on the VALM option you choose. This job
aid will cover VALM Options A, C and G.

COMMAND VALAA2
Sample of CO CODE 008 POL 23011056 SEC ID PROD A2 PLAN 830000 LOB 001 STAT A
VALM A RSTR CD SPND CD PDF IND N CTR FRM ANV DT 07/07/2001 LST FIN DT 12/31/2000
*** VALUE REQUEST ***
Screen FUND VALUES SCREEN N LOAN IND Y
EFFECTIVE DATE 12/31/2000
*** FULL VALUE QUOTE ***
ACCUM CASH VALUE 170,607.32
FREE AMOUNT 15,092.70 GROSS CHECK AMOUNT 154,608.90
MVA AMOUNT 0.00 + FEDERAL WITHHOLDING 32,866.30 -
MIN SURR BEN ADJUST 0.00 STATE WITHHOLDING 0.00 -
SURRENDER PENALTY 6,275.80 - MUNIC WITHHOLDING 0.00 -
ADMIN FEE 0.00 - NET CHECK AMOUNT 121,742.60
PREMIUM TAX 0.00 -
LOAN AMOUNT 9,722.62 -
EARNED LOAN INT 0.00 - LOAN PAYOFF VALUE 9,722.62
UNEARNED LOAN INT 0.00 MAX LOANABLE AMOUNT 0.00
*********INFORMATIONAL ONLY**********
PRE TEFRA/TAMRA AMT 0.00
POST TEFRA/TAMRA AMT 146,004.66 PART SURR CDSC FREE 0.00
TAMRA 403(B) INDICATOR N

NXT TRX VALA VER PROD A2 CL/POL 23011056 SEC ID CO 008 OVRD N

VALM A Fields Refer to the table below for the VALM A option fields and their meanings.

Field Meaning
Fund Values Screen Change the indicator from an N to a Y to progress
to the breakdown of values in each sub-account.
Accum Cash Value Policy value.
Free Amount 10% Surrender penalty free amount.
MVA Amount
Min Surr Ben Adjust
Surrender Penalty Surrender charge.
Admin Fee Administrative fee.
Premium Tax State and Federal Premium Tax.
Loan Amount Amount of loan outstanding, if any.
Earned Loan Int
Unearned Loan Int
Gross Check Amount Surrender value.
Federal Withholding Federal withholding amount that would
“normally” be deducted on a full surrender.

Continued on next page

FOR INTERNAL USE ONLY 26

VALM Screens, Continued

VALM A Fields (continued)

State Withholding State withholding amount that would “normally”

be deducted on a full surrender.
Munic Withholding Municipal withholding amount that would
“normally” be deducted on a full surrender.
Net Check Amount Full surrender amount after all deductions.
Loan Payoff Value Amount necessary to pay loan off.
Max Loanable Amount Maximum amount available for loan.
Pre TEFRA /TAMRA
Amt
Post TEFRA /TAMRA
Amt
TAMRA 403(B)
Indicator
Part Surr CDSC Free The total amount that could be withdrawn from
the policy without a surrender penalty assessed.

Continued on next page

FOR INTERNAL USE ONLY 27

VALM Screens, Continued

COMMAND MORE FUNDA2

Sample of the CO CODE 008 POL 23011056 SEC ID PROD A2 PLAN 830000 LOB 001 STAT A
Fund Values RSTR CD SPND CD PDF IND N CTR FRM ANV DT 07/07/2001 LST FIN DT 12/31/2000
*** FUND VALUES ***
Screen LOAN IND N
EFFECTIVE DATE 12/31/2000
FUND TY NO. OF UNITS VALUE FREE AMOUNT CDSC FREE AMT

050 C 9,722.62 0.00 0.00

051 L 9,722.62 0.00 0.00
101 V 0.0000 0.00 0.00 0.00
102 V 12,470.1062 30,404.75 2,852.29 0.00
103 V 20,248.8359 29,448.37 2,762.57 0.00
105 V 2,739.9486 5,325.54 499.59 0.00
106 V 1,492.1500 3,211.70 301.29 0.00
107 V 1,224.6222 1,253.44 117.59 0.00
108 V 1,013.3120 1,678.00 157.41 0.00
110 V 46.8163 89.57 8.40 0.00
113 V 1,730.0849 3,693.19 346.46 0.00
114 V 856.1283 2,963.00 277.96 0.00

PAGE: 1 OF 3

NXT TRX VALM VER PROD A2 CL/POL 23011056 SEC ID CO 008 OVRD N

Fund Values Refer to the table below for the Fund Values screen fields and their meanings.
Screen

Field Meaning
Fund The sub-account number.
Ty (Type) The type of sub-account. V = Variable, F =
Fixed (GIA), C and L= Loan accounts
No. of Units The number of units in the sub-account.
Value The value in the sub-account.
Free Amount 10% surrender penalty free amount in the sub-
account.
CDSC Free Amount The total amount in the sub-account that is
surrender penalty free.

Continued on next page

FOR INTERNAL USE ONLY 28

VALM Screens, Continued

COMMAND VALMA2
Sample of the *** VALUE REQUEST MENU ***
VALM C
COMPANY CODE 008 POLICY NO. 23035894
Screen (Value
Request Menu) * OPTIONS TO CHOOSE FROM *

A - CASH AND LOAN VALUES B - MAXIMUM PARTIAL SURRENDER VALUE

C - SPECIFIED SURRENDER F - MONEY FUND VALUES
G - INTEREST RATE DISPLAY H - DEPOSIT FUND VALUES
R - PERIOD INVESTMENT RETURN
OPTION SELECTED C

EFFECTIVE DATE 12312000

BEGIN DATE, IF OPTION R
AMOUNT, IF OPTION 'C' 500.00
GROSS NET INDICATOR, IF OPTION 'C' N/G
FEDERAL WITHHOLDING OVERRIDE Y/N
STATE:FILING STAT NO. OF EXEMP W/H OVERRIDE
MEMO CODE
DISTRIBUTION CODE

NXT TRX VALM VER PROD A2 CL/POL 23035894 SEC ID CO 008 OVRD N

VALM C Fields Refer to the table below for VALM C fields and their meanings.

Field Meaning
Option Selected Select Option C for Specified Surrender requests.
Effective Date Input the effective date of the request.
Amount, If Option 'C' Input the amount of the surrender request.
Gross Net Indicator, If Input either a G for gross or an N for net.
Option 'C'
Federal Withholding Input either a Y or an N.
Override • Y = No withholding
• N = Withholding

Continued on next page

FOR INTERNAL USE ONLY 29

VALM Screens, Continued

COMMAND VALCA2
Sample of the CO CODE 008 POL 23035894 SEC ID PROD A2 PLAN 870000 LOB 009 STAT A
VALM C RSTR CD SPND CD PDF IND N CTR FRM ANV DT 05/01/2001 LST FIN DT 12/31/2000
*** VALUE REQUEST ***
Screen (Gross FUND VALUES SCREEN N LOAN IND N
Specified *** SPECIFIED PARTIAL SURRENDER QUOTE *** EFFECTIVE DATE 12/31/2000
Surrender ** OPTION C **
GROSS SURRENDR AMOUNT 500.00 GROSS CHECK AMOUNT 499.41
Request) FREE AMOUNT 0.00 FEDERAL WITHHOLDING 41.47 -
MVA AMOUNT 0.59 - STATE WITHHOLDING 0.00 -
SURRENDER PENALTY 0.00 MUNIC WITHHOLDING 0.00 -
ADMIN FEE 0.00 - NET CHECK AMOUNT 457.94
PREMIUM TAX 0.00 -
AMOUNT REQUESTED 500.00
NET/GROSS INDICATOR GROSS
*********INFORMATIONAL ONLY**********
PRE TEFRA/TAMRA AMT 0.00
POST TEFRA/TAMRA AMT 70,000.00
TAMRA 403(B) INDICATOR N

NXT TRX VALC VER PROD A2 CL/POL 23035894 SEC ID CO 008 OVRD N

VALM C Fields Refer to the table below for VALM C fields (gross partial surrender request)
and their meanings.

Field Meaning
Gross Surrender Amount The partial amount requested.
Free Amount 10% surrender penalty free amount.
Surrender Penalty The surrender charge that would be assessed to
the partial surrender.
Gross Check Amount The gross amount before withholding is assessed.
Federal Withholding Federal withholding amount that would be
"normally" deducted on the partial surrender.
Net Check Amount The check amo unt that would be cut on this
partial surrender.
Amount Requested The amount that was requested for the partial
surrender.
Net/Gross Indicator Gross

Continued on next page

FOR INTERNAL USE ONLY 30

VALM Screens, Continued

COMMAND VALCA2
Sample of CO CODE 008 POL 23035894 SEC ID PROD A2 PLAN 870000 LOB 009 STAT A
VALM C RSTR CD SPND CD PDF IND N CTR FRM ANV DT 05/01/2001 LST FIN DT 12/31/2000
*** VALUE REQUEST ***
Screen (Net FUND VALUES SCREEN N LOAN IND N
Amount *** SPECIFIED PARTIAL SURRENDER QUOTE *** EFFECTIVE DATE 12/31/2000
Request) ** OPTION C **
GROSS SURRENDR AMOUNT 498.32 GROSS CHECK AMOUNT 500.00
FREE AMOUNT 0.00 FEDERAL WITHHOLDING 0.00 -
MVA AMOUNT 1.68 + STATE WITHHOLDING 0.00 -
SURRENDER PENALTY 0.00 MUNIC WITHHOLDING 0.00 -
ADMIN FEE 0.00 - NET CHECK AMOUNT 500.00
PREMIUM TAX 0.00 -
AMOUNT REQUESTED 500.00
NET/GROSS INDICATOR NET
*********INFORMATIONAL ONLY**********
PRE TEFRA/TAMRA AMT 0.00
POST TEFRA/TAMRA AMT 70,000.00
TAMRA 403(B) INDICATOR N

NXT TRX VALC VER PROD A2 CL/POL 23035894 SEC ID CO 008 OVRD N

VALM C Fields Refer to the table below for VALM C fields (net partial surrender request)
and their meanings.

Field Meaning
Gross Surrender Amount The amount that would need to be surrendered.
Free Amount 10% surrender penalty free amount.
Surrender Penalty The surrender charge that would be assessed to
the partial surrender.
Gross Check Amount The gross amount before withholding is assessed.
Federal Withholding Federal withholding amount that would
“normally” be deducted on the partial surrender.
Net Check Amount The check amount that would be cut on this
partial surrender.
Amount Requested The amount that was requested for the partial
surrender.
Net/Gross Indicator Net

Continued on next page

FOR INTERNAL USE ONLY 31

VALM Screens, Continued

COMMAND VALG
Sample of CO CD 008 POL 23035894 SEC ID PROD A2 PLAN 870000 LOB 009 STAT A
VALM G RSTR CD SPND CD PDF IND N CTR FRM ANV DT 05/01/2001 LST FIN DT 12/31/2000
*** VALUE REQUEST ***
Screen (GIA)
*** DEPOSIT INTEREST RATE DISPLAY *** EFFECTIVE DATE 12/31/2000
TRX CODE OE FILE CODE 00009 VALUE 16.44 NET 15.83
FUND NUM 195
RATE EFF DT EFF DAYS INT RATE RATE EFF DT EFF DAYS INT RATE
05/22/2000 223 6.400

SCREEN NUMBER 001

NXT TRX VALG VER PROD CL/POL 23035894 SEC ID CO 008 OVRD N

VALM G Refer to the table below for VALM G fields and their meanings. (GIA)
Fields

Field Meaning
Trx Code Indicates the type of transaction.
Value The current value in dollars.
Net Net principal remaining after deductions or withdrawals.
Fund Num The sub-account number.
Rate Eff Dt The beginning effective date for interest to be earned.
Eff Days The number of days that this amount was earning interest.
Int Rate The interest rate earned.

Continued on next page

FOR INTERNAL USE ONLY 32

VALM Screens, Continued

COMMAND VALG
Sample VALM CO CD 008 POL 23035894 SEC ID PROD A2 PLAN 870000 LOB 009 STAT A
G Screen (Non- RSTR CD SPND CD PDF IND N CTR FRM ANV DT 05/01/2001 LST FIN DT 12/31/2000
*** VARIABLE FUND VALUE REQ ***
GIA)
*** DEPOSIT VARIABLE FUND VALUE *** EFFECTIVE DATE 12/31/2000
FUND NUM 339
TRX CODE TRX EFF DATE UNITS PURCHASE PRICE CURRENT VALUE
OE 05/22/2000 15.4241 31.66 35.21
NA 12/31/2000 657.1347 1,499.99 1,500.00

SCREEN NUMBER 005

NXT TRX VALG VER PROD CL/POL 23035894 SEC ID CO 008 OVRD N

VALM G Refer to the table for VALM G fields and their meanings. (Non-GIA)
Fields

Field Meaning
Fund Num The sub-account number.
Trx Code Indicates the type of transaction.
Trx Eff Date The effective date of the transaction.
Units Current number of units remaining.
Purchase Price The original value minus any deductions or withdrawals.
Current Value The current value.

FOR INTERNAL USE ONLY 33

Contract Information Screens (CI1-CI4)

Introduction The contract information screens (CI1-CI4) contain basic contract information.

COMMAND CI1 A2
Sample of a CI1 CO CODE 008 POL 23035894 SEC ID PROD A2 PLAN 870000 LOB 009 STAT A
Screen RSTR CD SPND CD PDF IND N CTR FRM ANV DT 05/01/2001 LST FIN DT 12/31/2000
*** CONTRACT INFORMATION ***
CLIENT 091226248 ISSUE AGE 070 RETIREMENT AGE 095
SUPERIOR LOAD DURATION ADJ 000 COMM DURATION ADJ 000
CLIENT REL STAT CO 002 ISS ST NJ CNTY RES ST NJ
CONTRACT TYPE F AREA CODE SPECIAL HANDLING CODE
ADMIN MKTG GRP MNGMNT CD OWNER CD C SPECIAL COND CD 1: 2:
CURRENCY CODE LANGUAGE CODE E NEW SECONDARY ID
SERVICE AGNT 065874 LATE PAYMENT OFFER Y PREMIUM SUSPENSE IND N
SERVICE AGENCY B1105 PRIOR STATUS W DISBURSEMENT SUSP IND N
CASH WITH APP Y QUAL/NON-QUAL IND N INDV/GROUP IND I
EXEMPTION CODE PENS/NON-PENS IND N TOTAL NUMBER OF LOANS 000
PW INDICATOR N PROXY TYPE I PRXY CLI
PAC SPOUSAL CNTRB N CLAIM COMMENCEMENT OPTION A
*MAIL CODES ORIG DUPL* ANNUITY TYPE N ISSUE REASON 00
OTHER POL MAIL 2 BENE DESC CD ISSUE COUNTRY US
PROXY MAIL CD 2 ANN STATEMENT TYPE Q SOCIAL SECURITY IND Y
CONFIRMATIONS 2 TAMRA 403(B) IND N ASSGN IND N CONT ANN IND N
STMTS OF ACCT 2 MRD IND N RSTR LVL DEF IND:BILL FND PRD
TAMRA AGGREGATION N TRANS EFF DATE ORIG CODE NYDESH1

NXT TRX CI2 VER PROD A2 CL/POL 23035894 SEC ID CO 008 OVRD N

CI1 Fields Refer to the table below for the CI1 screen fields and their meanings.

Field Meaning
Client Case number or owner’s social security number
Retirement Age Qualified plans = 70, BE+ & TIP = 85 and BEC = 95, LED’s = 115
Iss St The issue state of the contract.
Res St The resident state of the owner.
Mrktg Grp If an immediate annuity, then IA followed by the option elected.
I = Variable Life Annuity with 10 year period certain
J = Joint Survivorship Variable Life Annuity with 10 year certain
K = Variable Annuity for specified period
L = Variable Life Expectancy Annuity
M = Unit Refund Variable Life Annuity
N = Variable Non-Refund Life Annuity
OR
CLIC = Confederated Life Conversion
Blank = None of the above situations.

Continued on next page

FOR INTERNAL USE ONLY 34

Contract Information Screens (CI1-CI4), Continued

CI1 Fields (continued)

Field Meaning
Owner Code Field values as follows:
A = Annuitant
J = Joint Owner
T = Trust Owned
C = Corporate Owner
O = Other
Service Agnt The serving agent’s number
Service Agency The Phoenix career office code or the broker/dealer number.
Qual/Non-Qual Ind Q = qualified plan or N = non-qualified plan.
Pens/Non-Pens Ind P = pension plan or N = non-pension plan.
Total Number of Loans If the contract (403b’s only) has a loan, the number will be 001.
Commencement Field values as follows:
Option M = specific maturity date was input
R = specific retirement age was input
A = Vantage calculated the maturity date
Mail Codes Orig This field indicates where the original types of mail will be sent.
0 = annuitant’s address
1= payors address
2 = owner’s address
3 = alternate addressee address 1
4 = alternate addressee address 2
Mail Codes Dupl This field indicates where, if any, duplicate types of mail will be
sent.
0 = annuitant’s address
1= payors address
2 = owner’s address
3 = alternate addressee address 1
4 = alternate addressee address 2
Cont Annuitant Ind Blank = no contingent annuitant on the contract, Y = contingent
annuitant on the contract.
TAMRA Aggregation This field indicates whether more than one policy/ contract exists
for TAMRA testing. N = No, Y = Yes.

Continued on next page

FOR INTERNAL USE ONLY 35

Contract Information Screens (CI1-CI4), Continued

COMMAND CI2 A2
Sample of the CO CODE 008 POL 23035894 SEC ID PROD A2 PLAN 870000 LOB 009 STAT A
CI2 Screen RSTR CD SPND CD PDF IND N CTR FRM ANV DT 05/01/2001 LST FIN DT 12/31/2000
***CONTRACT INFORMATION(CI2)***
POLICY ISSUE 05/01/2000 POLICY EFFECTIVE 05/01/2000
CALENDAR ANNIVERSARY 01/01/2001 FISCAL ANNIVERSARY 05/01/2001
PLAN ANNIVERSARY LAST STATUS CHANGE 05/01/2000
OWNER DATE OF DEATH LAST NON-FINANCIAL PROCESS 12/31/2000
LAST FINANCIAL PROCESS 12/31/2000 INITIAL PREM EFFECTIVE 05/01/2000
INITIAL PREM TRX 05/01/2000 LAST PREM EFFECTIVE 12/31/2000
LAST PREM TRX 12/31/2000 ANNUITY COMMENCEMENT 05/01/2025
DATE OF DEATH LOAN INTEREST BILL
ADVANCE NOTIFY EFF NEXT COL INT CREDIT
NON-CURRENT LIMIT 05/01/2000 LAST INTEREST PAYMENT
AUTO SUSPENSE EXTRACT NEXT LOAN INTEREST CAP
CONVERSION DATE LOAN INTEREST PAID TO DATE
ANNUAL STATEMENT DATE NEXT INTL COLL INT CREDIT
APPLICATION DATE LAST LOAN NOTICE DATE
DISABILITY EXTRACT PW TERMINATION DATE
PW LAPSE DATE TERM MAST FILE COPY DATE
SCHED DELETE AUTO ANN DATE MONEY OUT NOTIFY
NXT INT RENWL 05/22/2003 NXT INT REN NOT 04/22/2003

NXT TRX CI3 VER PROD A2 CL/POL 23035894 SEC ID CO 008 OVRD N

CI2 Fields Refer to the table below for the CI2 screen fields and their meanings.

Field Meaning
Policy Effective The date that the policy was effective.
Last Financial ProcessThe last date that a financial transaction was processed on this
policy.
Last Prem Trx The date that the last premium was processed
Annuity Commencement Based on the retirement age field, the date when a message is
produced for administration to write to the owner concerning a
settlement option.
Loan Interest Bill The date the next loan interest bill will be produced.
Last Interest Payment Date that the last loan interest repayment was made.
Last Loan Notice Date Date that the last loan repayment bill was produced.

Continued on next page

FOR INTERNAL USE ONLY 36

Contract Information Screens (CI1-CI4), Continued

COMMAND CI3 A2
Sample of a CI3 CO CODE 008 POL 23035894 SEC ID PROD A2 PLAN 870000 LOB 009 STAT A
Screen RSTR CD SPND CD PDF IND N CTR FRM ANV DT 05/01/2001 LST FIN DT 12/31/2000
*** CONTRACT INFO (CI3) ***
NEXT MRD EFFECTIVE DATE NEXT COST AVERAGING DTE 01/01/2001
MRD NOTICE DATE CUR 12/31/86 ADJ VALUE
INITIAL POL YR PREMIUM 70,000.00 CURRENT YEAR REG PREM
HIGHEST POL YR PREMIUM ANTICIPATED ANNUAL PREM
TOTAL REGULAR PREMIUM 70,000.00 TOTAL DUMP-IN PREMIUM
TOTAL ROLLOVER PREMIUM LAST INTEREST PAYMENT
LOAN INT PAID-CURR YEAR LOAN INT PAID PRIOR YR
LOAN INT CAP-CURR YEAR LOAN INT CAP PRIOR YR
TOTAL INTEREST CAP INTEREST DUE
INTEREST BILLED TOTAL DISABILITY PREM
INT REPORTED CURR YEAR INT REPORTED PRIOR YR
CUMULATIVE INT REPORTED NEXT INT REPORT DATE
POST TAMRA NOTICE/ELIG DATE AGE 59 1/2 DATE
NEXT REBALANCING DATE NEXT CAN MIN DISTRB DT
REBAL STATUS N INTEREST COMPARE IND N
ORIGINAL IRA START DATE
INT COMPARE START DATE INT COMPARE END DATE

NXT TRX CI4 VER PROD A2 CL/POL 23035894 SEC ID CO 008 OVRD N

CI3 Fields Refer to the table below for the CI3 screen fields and their meanings.

Field Meaning
Next Cost Averaging Dte Date of the next dollar cost averaging transfer.
Initial Pol Yr Premium The initial amount of premium received on the contract.
Last Interest Payment The last amount of interest paid on the loan.
Total Loan Int Paid-Curr The total amount of loan interest paid on the loan during the
Year current year.
Next Rebalancing Date The date displayed is the next time an asset rebalance will
occur.
Rebal Status N = No asset rebalance segment
Y = Active asset rebalance segment
S = Stopped, asset rebalance segment has been stopped or
terminated.

Continued on next page

FOR INTERNAL USE ONLY 37

Contract Information Screens (CI1-CI4), Continued

COMMAND CI4 A2
Sample of a CI4 CO CODE 008 POL 23035894 SEC ID PROD A2 PLAN 870000 LOB 009 STAT A
Screen RSTR CD SPND CD PDF IND N CTR FRM ANV DT 05/01/2001 LST FIN DT 12/31/2000

PRIOR DEATH BENEFIT DEATH BENE ADJ ACCUM 70,000.00 +

ANNUAL ROLLED UP AMT TOTAL DB ADJ ACCUM
AGE 80 DEATH BENEFIT AGE 80 DB ADJ AMT
INITIAL PURCHASE AMT 20,000.00 ROLLING FREE PERCENT
ADMIN FEE INDICATOR D DELIVERY DATE 05/08/2000
ADMIN FEE DEDUCT DATE 05/01/2001 FREE LOOK DATE 05/18/2000
ADMIN FEE PAYMENT DT GUAR PER END DATE
GUAR PER NOTIFY DATE TEL TRANS IND
TMG SVC NAME PW OFFICE CODE
PW ACCOUNT NUMBER PW BROKER ID
MEA CATCH-UP INDICATOR (Y OR N) N 402(G) LIMIT 0.00
MEA PREM ACCUM 0.00 NURSING HOME RIDER N
ANNUITIZATION OPTION OPTION PERIOD 00 AIR (PCT) 0.0
OPTION 1 RIDER N TITLE CODE 01
RECHARACTERIZATION DATE ORIGINAL LOB
ROTH VALUE

NXT TRX CI1 VER PROD A2 CL/POL 23035894 SEC ID CO 008 OVRD N

CI4 Fields Refer to the table below for CI4 screen fields and their meanings.

Field Meaning
Prior Death Benefit This field will be blank for the first six years on BE+ or TIP
contracts and for first year on BEC (dependant upon state
approval). The prior death benefit is the calculated death
benefit that would have been payable at the end of the
immediately preceding periods of time. (The greater of the
payments less withdrawals, or contract value.)
Death Benefit Adj Accum Sum of all payments made less partial withdrawals.
Annual Rolled Up Displays the annual rollup amount which is calculated every
Amount contract anniversary (Phoenix Edge Option 3 only)
Total TB Adj Accum Accumulates the adjusted partial withdrawals over the life of
the contract.
Age 80 Death Benefit The death benefit at the end of the contract year prior to the
annuitant’s attained age 80 (for Phoenix Edge VA options 2
or 3, option 1 if option 1 rider is present and Retirement
Planners Edge).
Age 80 DB Adj Amount The total of payments minus any adjusted withdrawal
amounts since the attained age 80 death benefit was
calculated (for Phoenix Edge VA options 2 or 3, option 1 if
option 1 rider is present and Retirement Planners Edge).
Rolling Free Percent The total CDSC free amount percentage available as of the
last anniversary.

Continued on next page

FOR INTERNAL USE ONLY 38

Contract Information Screens (CI1-CI4), Continued

CI4 Fields (continued)

Admin Fee Indicator D = deduct the admin fee out of the value
C = the admin fee will be paid in cash (not encouraged).
Admin Fee Deduct Date The date when the next admin fee is due.
Delivery Date Vantage automatically sets the delivery date to 7 days after
the issue date.
Free Look End Date The free look end date is calculated from the delivery date,
either 10 or 20 days.
Tel Trans Ind The telephone transfer indicator field values are as follows:
Blank = agent and owner allowed to do telephone transfers
O = owner only
N = nobody
403b Fields
MEA Catch-Up Indicator N = not using catch up provision.
Y = using the catch up provision and there will be an amount
in the 402 (G) limit field.
402 (G) Limit This is a table driven field of $10,000 unless they are using
the catch up provision and the maximum in this field would
be $13,000.00. Direct transfer mo ney does NOT count
towards the maximum.
MEA Prem Accum The current calendar year premiums received to date.
Nursing Home Rider N = Rider inactive
Y = Rider active, surrender charges on partial surrenders
(TB’s and TK’s) and full surrenders (TA’s) will be waived
(Phoenix Edge VA options 1, 2 or 3 only).
Option 1 Rider N = Option 1 rider not on contract
Y = Option 1 rider on contract (Phoenix Edge Death Benefit
option 1 only)
Title Code (installed for 01 = annuitiant is the owner
IVR 10/16/2000) 02 = annuitant is not the owner
04 = information not to be given over IVR

FOR INTERNAL USE ONLY 39

Systematic Transfers

Introduction A Systematic Transfer, a.k.a. Dollar Cost Averaging, is an automatic system

generated transfer of funds among sub-accounts on a monthly, quarterly,
semi-annual or on an annual basis.

A systematic transfer add is set up by entering information on the GC screen.

The input will create a GC segment. When Vantage initiates the transfer, it
creates an OE AUTOGENI transaction. The memo code on the FLOW
screen shows as an ST.

Minimum In order to qualify for the systematic transfer program, the policy must have
Value an initial value of at least $2,000.00 in the sub-account that funds will be
transferred from.

Minimum The minimum initial and subsequent transfer amounts are $25.00 monthly,
Transfer $75.00 quarterly, $150.00 semi-annually and $300.00 annually.
Amount

Sweep Feature When the policy value goes below the transfer amount in the sending sub-
account, the entire balance will be transferred out. The systematic transfer
program will terminate. However, the GC segment will remain on the policy.

NOTE: If additional funds are received in the sending sub-account, the

systematic transfer will NOT automatically restart.

Continued on next page

FOR INTERNAL USE ONLY 40

Systematic Transfers, Continued

Sample of Refer to the sample systematic transfer screen (GC) below.

Systematic COMMAND GCI A2
CO CODE 761 POL 13023344 SEC ID PROD A2 PLAN 430000 LOB 009 STAT A
Transfer RSTR CD SPND CD PDF IND N CTR FRM ANV DT 05/21/2001 LST FIN DT 12/01/2000
Screen (GC) ** COST AVG INFO/ALLOC (GCI) **
COST AVER TYPE CA BEGIN DATE 07/01/2000 FEE OVERRIDE INDICATOR N
TRANSFER FREQ 12 END DATE 06/15/2001 FEE O/R AMOUNT 0.00
NO OF TRSFRS 012 LAST TRSFR DT 12/01/2000 SEGMENT RESTRICT CODE
TRANSFER DAY 01 NEXT TRSFR DT 01/01/2001 LIMIT OVERRIDE INDICATOR N
MEMO CODE USER AREA

F/T FUND AMT/PCT ALLOC AMOUNT / PCT F/T FUND AMT/PCT ALLOC AMOUNT / PCT
F 136 A 1,000.00 * T 231 A 300.00
T 323 A 275.00 * T 640 A 425.00
*
*
*
*
*
*
*
TRX EFF DT ORIG CD NYDESH1 PAGE 01 OF 01 DIR: F MORE FUNDS N

NXT TRX GC VER PROD A2 CL/POL 13023344 SEC ID CO 761 OVRD N

Fields Description
Begin Date This field identifies the date that the systematic transfer
started. The day is always the first day of the month.

NOTE: If the policy has Temporary Money Market, the

transfer start date can NOT be before the Free Look End
Date.
Transfer Freq The field values are as follows:
• 12 = Monthly
• 04 = Quarterly
• 02 = Semi-Annual
• 01 = Annual
End Date There will only be a date in this field if the owner requested a
specific date to end the systematic transfer otherwise this field
will be blank.

NOTE: If the end date input is on the first of the month, the
systematic transfer will occur on the first and then terminate.
No of Transfers The total number of transfers requested. Use 999 if they
would like continuous transfers.

Continued on next page

FOR INTERNAL USE ONLY 41

Systematic Transfers, Continued

Transfer Day The day of the month the transfers will occur.
Next Trsfr Dt This field indicates when the next systematic transfer will
occur.

Note: If this field is blank then the systematic transfer has

ended as the sending sub-account ran out of value.
F/T (From/ To) Select either:
• F = From
• T = To

Note: There may be multiple receiving sub-accounts, but only

one sending sub-account.
Fund The sub-account number.
Amt/ Pct Select either Amount or Percent transfer.
• A = Amount
• P = Percent
Alloc Amount The total dollar amount of the transfer.
Pct The total percentage of the transfer.
Trx Eff Dt Transaction effective date for backdating a transaction.

FOR INTERNAL USE ONLY 42

Surrender Withdrawal Index Screen (SURI)

Introduction The Surrender Withdrawal Index screen contains withdrawal information on a

contract and allows navigation to the detail screen.

COMMAND SURIA2
Sample of the CO CODE 761 POL 13008417 SEC ID PROD A2 PLAN 430000 LOB 015 STAT A
SURI Screen RSTR CD SPND CD PDF IND N CTR FRM ANV DT 03/06/2001 LST FIN DT 12/30/2000
** SURRENDER/WITHDRAWAL INDEX**

SEQ TRX EFFECTIVE FUTURE GROSS SURRENDER CHECK PEN WTH

CDE CDE DATE DATE AMOUNT AMOUNT MTH IND
A TK 12/30/2000 120.00 108.00 12 Y
B TK 11/30/2000 120.00 108.00 12 Y
C TK 10/30/2000 120.00 108.00 12 Y
D TK 09/30/2000 120.00 108.00 12 Y
E TK 08/30/2000 121.21 108.00 12 Y
F TK 07/30/2000 121.21 108.00 12 Y
G TK 06/30/2000 121.21 108.00 12 Y
H TB 04/04/2000 2,105.37 2,105.37 12 N
I TB 01/04/2000 776.13 776.13 12 N
J TB 10/04/1999 593.90 593.90 12 N
K TB 07/30/1999 5,097.00 5,097.00 12 N
L
M
N
SEQ CODE SEARCH DATE PAGE DIR F NUM OF TRX 011 LAST PG

NXT TRX SURI VER PROD A2 CL/POL 13008417 SEC ID CO 761 OVRD N

SURI Fields Refer to the table below for the SURI screen fields and their meanings.

Field Meaning
Seq Cde The sequence letter of the transaction. This sequence letter
allows navigation to the detail screen.
Trx Cde The transaction code of the withdrawal. TB= partial
surrender, TK = systematic withdrawal, TA = full surrender
Effective Date The effective date of the withdrawal.
Gross Surrender Amount The gross surrender amount of the withdrawal.
Check Amount The check, EFT or wire amount of the withdrawal.
Wth Ind Withholding indicator. Y = withholding was done N =
withholding was not done on the withdrawal.
Seq Code Input the letter of the withdrawal that you want to see the
detail and press Enter.
Num of Trx The total number of withdrawals on the contract.

Continued on next page

FOR INTERNAL USE ONLY 43

Surrender Withdrawal Index Screen (SURI), Continued

COMMAND SURDA2
SURD Screen CO CODE 761 POL 13008417 SEC ID PROD A2 PLAN 430000 LOB 015 STAT A
(Detail screen RSTR CD SPND CD PDF IND N CTR FRM ANV DT 03/06/2001 LST FIN DT 12/30/2000
** SURRENDER DETAIL **
of the SURI TRANS CODE TK
screen) TRANS EFF DATE 12/30/2000 GAIN SURRENDERED 120.00
FUTURE DATE TOT CAP SURRENDERED
PENALTY METHOD 12 GROSS AMOUNT SURR 120.00
PENALTY O/R INDICATOR SURR PENALTY AMT
PRE TEFRA/TAMRA OUT SURR PEN O/R AMT
POST TEFRA/TAMRA OUT FROM MSB AMOUNT

****** CUMULATIVE SURR INFORMATION ****** LOCAL WITH AMOUNT

TOT NUM OF SURR TRX 011 STATE AREA TAX
TOT FEDERAL/STATE TAX 0.00 STATE WITH AMOUNT
TOT FED/ST/LOCAL WITH AMT 84.00 FEDERAL TAX PENALTY
TOT SURR PENALTY 3.63 FEDERAL WITH AMOUNT 12.00
TOT TEFRA/TAMRA OUT 0.00 ADDITIONAL INTEREST
TOT GAIN SURRENDERED 9,412.40 CHECK AMOUNT 108.00
TOT SURR CHECK AMOUNT 9,328.40
MVA AMOUNT 0.00 TOT MVA AMOUNT 0.00

NXT TRX SURI VER PROD A2 CL/POL 13008417 SEC ID CO 761 OVRD N

SURD Fields Refer to the table below for the SURD fields and their meanings.

Field Meaning
Trans Code The transaction code of the withdrawal. TB = partial surrender,
TK = systematic withdrawal, TA = full surrender.
Trans Eff Date The effective date of the withdrawal.
Pre TEFRA/TAMRA Out Pre 8/13/82 cost basis out.
Post TEFRA/TAMRA Out Post 8/13/82 cost basis out.
Gain Surrendered The amount of gain surrendered on this withdrawal.
Tot Cap Surrendered Total cost basis surrendered on this withdrawal.
Gross Amount Surr The gross amount surrendered.
Surr Penalty Amount The surrender charge penalty amount taken on this withdrawal.
Cumulative Surrender Information
Tot Number of Surr Trx The total number of withdrawals taken on this contract.
Tot Fed/St/Local With Amt Total Federal withholding amount taken on all withdrawals.
Tot Surr Penalty Total surrender charge penalty taken on all withdrawals.
Tot TEFRA/TAMRA Out Total cost basis out.
Tot Gain Surrendered Total gain surrender on all withdrawals.
Tot Surr Check Amount Total of all checks, wires or EFT withdrawals.
MVA Amount The MVA adjustment amount.
Federal With Amount Federal withholding amount deducted on this withdrawal.
Check amount The check, wire or EFT amount.

FOR INTERNAL USE ONLY 44

Surrender Withdrawal Info Screen (SUR)

Introduction The Surrender Withdrawal Information screen contains withdrawal

information on a contract.

COMMAND SUR A2
Sample of the CO CODE 761 POL 13008417 SEC ID PROD A2 PLAN 430000 LOB 015 STAT A
SUR Screen RSTR CD SPND CD PDF IND N CTR FRM ANV DT 03/06/2001 LST FIN DT 12/30/2000
*** SURRENDER ***

TRANS CODE/ TYPE ADDR TK N 2 TK N 2 TK N 2

TRANS EFF DATE 12/30/2000 11/30/2000 10/30/2000
GROSS FD VALUES REMOVED 120.00 120.00 120.00
FED TAX PENALTY
ADMIN SURRENDER PENALTY
WITHHOLDING AMOUNT 12.00 12.00 12.00
DISBURSEMENT AMOUNT 108.00 108.00 108.00
FUTURE DATE

TRANS CODE/ TYPE ADDR TK N 2 TK N 2 TK N 2

TRANS EFF DATE 09/30/2000 08/30/2000 07/30/2000
GROSS FD VALUES REMOVED 120.00 121.21 121.21
FED TAX PENALTY
ADMIN SURRENDER PENALTY 1.21 1.21
WITHHOLDING AMOUNT 12.00 12.00 12.00
DISBURSEMENT AMOUNT 108.00 108.00 108.00
FUTURE DATE

NXT TRX SUR VER PROD A2 CL/POL 13008417 SEC ID CO 761 OVRD N

SUR Fields Refer to the table below for the SUR screen fields and their meanings.

Field Meaning
Trans Code/ Type Addr The transaction code of the withdrawal.
TB = partial surrender, TK = systematic withdrawal, TA =
full surrender
Type of disbursement.
C = check, N = no check cut (could be EFT)
The address where the check was sent.
2 = owner, 3 = alternate address 1, 4 = alternate address 2.
Trans Eff Date The effective date of the withdrawal.
Gross Fd Values Removed The gross amount of the value withdrawn.
Fed Tax Penalty Federal tax penalty amount withheld.
Admin Surrender Penalty Surrender charge penalty assessed.
Withholding Amount Federal tax withholding amount.
Disbursement Amount The amount of the withdrawal.

Note: The SUR screen holds six of the most current withdrawal transactions.

FOR INTERNAL USE ONLY 45

Systematic Withdrawal Inquiry (POI-POI2)

Introduction The systematic withdrawal inquiry/change transaction (POI-POI2) is used for

inquiry and also to be able to change the systematic withdrawal segment.

Requirements To change the date of the payout on the systematic withdrawal we require
for Changing notification from the owner, either by a telephone call or in writing. We do
the Date on a not require a new systematic withdrawal form (OL2166).
Systematic
Withdrawal Note: We will not take the request from the agent or broker.

Requirements To change the amount of the payout on a systematic withdrawal we require

for Changing the change in writing or a new systematic withdrawal form (OL2166) signed
an Amount on a by the owner of the contract.
Systematic
Withdrawal

Requirements To change the bank information on an EFT payout on a systematic

for Changing withdrawal we require the following information in writing:
EFT Bank
Account • The bank name
Information on • The bank address
a Systematic
• The bank transit routing number
Withdrawal
• The bank account number
• The type of account, savings or checking account
• The account name
• Signature of the owner of the contract
Note: We do not request a new systematic withdrawal form (OL2166). We
prefer a new void check but do not require one.

Continued on next page

FOR INTERNAL USE ONLY 46

Systematic Withdrawal Inquiry (POI-POI2), Continued

Sample Refer to the sample systematic withdrawal inquiry/change screen (POI) below.
Systematic COMMAND POI A2
CO CODE 761 POL 13008417 SEC ID PROD A2 PLAN 430000 LOB 015 STAT A
Withdrawal RSTR CD SPND CD PDF IND CTR FRM ANV DT 03/06/2001 LST FIN DT 12/30/2000
Inquiry/Change ** PAYOUT INDEX (POI) **
Screen (POI)
SEQ START NEXT PAYOUT FUTURE VALUE PAYOUT PAY
CODE DATE DATE DATE MODE OPT PAYOUT AMOUNT
A 06/30/2000 01/30/2001 12 A 120.00
B
C
D
E
F
G
H
I
J
K
L
M

SELECTED SEQUENCE PAGE DIR F NO MORE

NXT TRX POI VER PROD A2 CL/POL 13008417 SEC ID CO 761 OVRD N

Fields Meaning
Seq Code The sequence letter of the transaction. This sequence
letter allows navigation to the detail screen.
Start Date This field identifies the date the payouts begin.
Next Payout Date This field identifies when the next payout will occur.
This field is determined by the start date and the payout
mode, which was input on the GK1 screen.
Payout Mode Field values are as follows:

• 01 = Annual
• 02 = Semi-Annual
• 04 = Quarterly
• 12 = Monthly
Pay Opt Field values are as follows:

• A = Payout is a dollar amount

• P = Payout is a percentage of the value in specified
sub-accounts
• U = Payout is a number of units.
Payout Amount This field indicates the amount of each payout if the
Payout Option is an A and there are no funds and
amounts entered.

Continued on next page

FOR INTERNAL USE ONLY 47

Systematic Withdrawal Inquiry (POI-POI2), Continued

Systematic The systematic withdrawal segment can be changed or inquired on by

Withdrawal navigating to the POI1 screen through the POI screen. The fields on the POI1
Inquiry or are defined below. To change any of these fields, tab to the field(s) that
Change Screen require a change, input the new value(s) and press F4 to proceed to the POI2
screen for needed changes.

POI1 Screen
COMMAND POI1A2

CO CODE 761 POL 13008417 SEC ID PROD A2 PLAN 430000 LOB 015 STAT A
RSTR CD SPND PDF IND N CTR FRM ANV DT 03/06/2001 LAST FIN DT 12/30/2000

*** PAYOUT INFORMATION ***

NXT P/O DT 01/30/2001 P/O MODE 12 P/O OPT A P/O AMOUNT 120.00
P/O END DT 06/17/2003 MEMO CD 98 SUR PEN O/R N CUM P/O NET 756.00
FUTURE DT SRCE CD TRX FEE O/R N CUM P/O GR 843.63
P/O BENE DOB N/G IND N TRX EDT O/R N CUM SUB NET
PO SS DISB IND E PR SB LEM CUM SUB GR
DISTR CD TAX O/R N FED W/H % 0.000 FED W/H AMT 0.00
REM N CDN PCT INC 0.0 STATE W/H PCT STATE W/H AMT
SCH MIN 0.00 STATE:FILE STAT NO.EXEMP 0 W/H O/R % O/R BASIS
MUNIC W/H PCT MUNIC W/H AMOUNT TAX RPRTNG
CANADIAN TAX EXT Y CANADIAN W/H TAX CANADIAN EX CONT N MVA O/R IND N
SUB CAL IND SUB REL CD EFT TYPE S EFT NUMBER 0000000
ACCT NO 752146218 TRANSIT NO 654124822 ACCT NAME JAVA KING
*** CHECK WRITING *** TRANS TYPE N ADDRESS IND 2 APPROVER ID 1
CHECK DEST G MESSAGE IND APPROVER ID 2
USER AREA TRX EFF DATE
ORIG CD NYDESH1

NXT TRX POI2 VER PROD A2 CL/POL 13008417 SEC ID CO 761 OVRD N

Nxt P/O Dt This field identifies when the next payout will occur. This field is determined
by the start date and the payout mode, which was input on the GK1 screen.

P/O Mode Field values are as follows:

• 01 = Annual
• 02 = Semi-Annual
• 04 = Quarterly
• 12 = Monthly

Continued on next page

FOR INTERNAL USE ONLY 48

Systematic Withdrawal Inquiry (POI-POI2), Continued

P/O Opt Field values are as follows:

• A = Payout is a dollar amount

• P = Payout is a percentage of the value in specified sub-accounts
• U = Payout is a number of units.

P/O Amt This field indicates the amount of each payout if the Payout Option is an A
and there are no funds and amounts entered.

P/O End Dt This field specifies the date of the last payout. All 9’s indicates that the
payouts will continue until the contract runs out of value.

Memo Cd This is an informational field. Field values are as follows:

• 98 = Payouts are being electronically transferred to the client’s savings or

checking account.
• Blank = Payouts are not being electronically transferred.
Note: If you are changing from EFT payouts to payouts that produce a check,
you MUST erase the memo code of 98.

Surr Pen O/R This field determines if the surrender penalty deductions will occur on the
payouts. Field values are as follows:

• Y = Yes, override the surrender penalty deduction.

• N = No, do NOT override the surrender penalty deduction.

Cum P/O Net This field identifies the total amount of payouts net of surrender penalties,
fees and taxes.

Cum P/O Gr This field identifies the gross amount of payouts which includes surrender
penalties, fees and taxes.

Continued on next page

FOR INTERNAL USE ONLY 49

Systematic Withdrawal Inquiry (POI-POI2), Continued

N/G Ind This field is the Net/Gross indicator field. Field values are as follows:

• G = Withdrawal is a gross amount.

• N = Withdrawal is a net amount.

Disb Ind This field determines how the payouts will occur. Field values are as follows:

• C = Cash (check)
• E = EFT (payout sent directly to the client’s bank account)

Tax O/R This field determines if withholding occurs on the payout or not. Field values
are as follows:

• N = Do NOT override the normal 10% withholding. Proceed to the check

writing fields.
• Y = Override the normal 10% withholding. Federal withholding amount
field or Federal withholding percent field value is required.
Note: Line of Business 003 does NOT allow withholding, this field must be
an N however, the 10% withholding will not occur.

Fed W/H % This field determines if the withholding amount is a specific percentage.

Fed W/H Amt This field determines if withholding is a specific dollar amount.

MVA O/R Ind This field is for Big Edge Choice ONLY. The default value for this field is
an N.

The only circumstances when you would change the value to Y in order to
override the market value adjustment for Big Edge Choice contracts are as
follows:

• During the 15 day window immediately prior to the end of the guarantee
period.
• If an exception is made to waive the market value adjustment.

Continued on next page

FOR INTERNAL USE ONLY 50

Systematic Withdrawal Inquiry (POI-POI2), Continued

EFT Type This field determines the type of account that the payouts are being
electronically transferred to. Field values are as follows:

• C = Checking account.
• S = Savings account.
• Blank = Payouts are not being electronically transferred.

Acct No This field identifies the account number that the payouts are being
electronically transferred to.

Transit No This field is the nine-digit bank routing number. This information is found on
the bottom of the void check or deposit slip sent in from the client.

Acct Name This field identifies the name on the account that the payouts are being
electronically transferred to.

Trans Type This field determines if a check is being produced through the Vantage feed.
Field values are as follows:

• C = A check is produced when the systematic withdrawal is processed.

• N = A check is not being produced through the Vantage feed.

Address Ind This field determines the address that is printed on the check. Field values
are as follows:

• 0 = Annuitant’s address
• 1 = Payor’s address
• 2 = Owner’s address
• 3 = Alternate address 1 address
• 4 = Alternate address 2 address

Approver Id 1 This field indicates the employee number of the processor that added the
systematic withdrawal or made the last change to the systematic withdrawal
segment.

Continued on next page

FOR INTERNAL USE ONLY 51

Systematic Withdrawal Inquiry (POI-POI2), Continued

Check Dest This field determines where the check will be mailed from. Field values are
as follows:

• G = Check will be sent to Albany for mailing.

• P = Check will be mailed from Enfield directly to the address on the check.

Trx Eff Date This field will only be used if changes are being made and need to be
backdated. Format MM/DD/YYYY.

End of the For inquiry, press Enter to proceed to the POI2 screen.
POI1 Inquiry
Screen

End of the Press Enter to proceed to the POI2 screen.

POI1 Screen
for Changes
Continued on next page

FOR INTERNAL USE ONLY 52

Systematic Withdrawal Inquiry (POI-POI2), Continued

POI2 Screen
COMMAND POI2A2
*** ANNUITY PAYOUT FUND INFO (POI2) ***
FUND AMOUNT PCT UNITS FUND AMOUNT PCT UNITS
162 5.00 163 50.00
164 10.00 165 10.00
166 20.00 168 10.00
169 10.00 170 5.00
172 10.00 173 10.00
174 10.00 177 10.00
203 10.00 223 10.00
233 10.00 243 20.00
263 5.00 313 10.00
326 10.00 327 15.00
511 10.00 526 10.00
556 10.00 571 20.00

PAGE: 01 OF 01 PAGING DIRECTION F MORE FUNDS? N

NXT TRX POI3 VER PROD A2 CL/POL 13063345 SEC ID CO 761 OVRD N

Fund This field will determine if there is a specific sub-account to be used for the
payout instead of the payout being done pro-rata. This field is required if the
payout Option indicator is P or U. This field is required if the payout amount
is not entered.

Amount This field will determine the amount of the payout being deducted from the
sub-account(s).

Pct This field will determine the percentage of the cash value in the sub-account
to be paid out. This field is required if the fund number is entered and the
Payout Option Indicator is a P. The percentages MUST be whole
percentages. This is a five byte field and an example follows:

• 025.0

Continued on next page

FOR INTERNAL USE ONLY 53

Systematic Withdrawal Inquiry (POI-POI2), Continued

Units This field determines the number of units to be used as the payout. This field
is required if the fund number is entered and the Payout Option Indicator is a
U. This field is in six whole numbers and four decimal positions and requires
that you input the decimal point.

End of the This is the end of the POI2 screen.

POI2 Screen
for Changes

FOR INTERNAL USE ONLY 54

Billing Information Screen (BI) (VA)

Introduction This section covers information needed to understand the billing screen for
Variable Annuities contracts.

Sample of the Refer to the sample-billing screen (BI) below.

Billing Screen COMMAND BI A2
CO CODE 761 POL 13008417 SEC ID PROD A2 PLAN 430000 LOB 015 STAT A
(BI) RSTR CD SPND CD PDF IND N CTR FRM ANV DT 03/06/2001 LST FIN DT 12/30/2000
*** BILLING INFORMATION ***
PAYMENT METHOD N MODAL PREM 25.00 BILL EXTR DATE 01/02/2001
BILLING OPTION I INIT DPST 50.00 INIT BILL DATE
INIT BILL INDICATOR N PR BL PRM NEXT PAYMT DUE 01/22/2001
PAC PYMT EXT LST BL AMT 25.00 LAST BILL DATE 12/31/2000
LOAN INTEREST BILL N BILL FREQUENCY 26 LAST PMT DUE 01/08/2001
EMPLOYEE NO BILL CL NO ATP ANN PRM
**BILL MAIL CODES** **SKIP INFORMATION** DEFAULT IND ADV IND N
ORIG DUPL BEGIN RESTART INHIBIT N SP CASE N
REG BILLS SKIP 1 CDN HOMEBUYERS REPAY IN N
LOAN INT BILLS SKIP 2 CANADIAN CERTIFICATE N
PCS DEPOS CONTRIB DRAFT AMT
PAC NO PAC TYPE CR CARD TYPE CR CARD NO
(01) *BILL/ (02)
(03) PAC (04)
(05) USER (06)
FED RES ABA NO ACCT NO
ANNUITANT LAST NAME DENUCCE
1ST/MDL SUZANNE G TRANS EFF DATE ORIG CODE NYDESH1

NXT TRX BI VER PROD A2 CL/POL 13008417 SEC ID CO 761 OVRD N

BI Fields Billing field values follow.

Payment Field values are as follow:

Method
N = Normal billing
P = PCS (Check-O-Matic)
Blank = Not on billing

Modal Prem This is the amount that will be billed or drafted. The modal premium is the
anticipated annual premium divided by the frequency.

Continued on next page

FOR INTERNAL USE ONLY 55

Billing Information Screen (BI) (VA), Continued

Bill Extr Date This date is the next time a bill will be produced OR the extract date for a
PCS policy/account. Use the table below to determine the how the bill extract
date is set. Formatted MM/DD/YYYY. This field will be blank if contract is
NOT set for billing or PCS.

Type of VA Policies
Billing
Individual 20 days before the monthiversary that the bill is due.
Bills
PCS Extract date (see attachment).
List Bills 10th of the month that the bill will be produced.

Billing Option The valid entries are as follow:

I = Individual billing
L = List billing
P = PCS (Check-O-Matic)
N = No bills to be generated

Next Paymt This field is the due date that is produced on a bill. If the policy/account is on
Due PCS then this field is informational only. Use the table below to determine
how the next payment is set. Formatted MM/DD/YYYY.
Type of VA Policies
Billing
Individual Monthiversary that the bill is produced.
Bills
PCS EFT Date (Normally the 15th of the month).
List Bills 30th of the month that the bill is produced.

Bill Frequency Field values are as follow:

01 = Annual
02 = Semi-Annual
04 = Quarterly
12 = Monthly and PCS
24 = Two times a month
26 = Bi-Weekly

Continued on next page

FOR INTERNAL USE ONLY 56

Billing Information Screen (BI) (VA), Continued

Bill Cl No This field is the case number associated with the policy number.

ATP Ann Prm This field is the anticipated annual premium (this field maybe blank).

Reg Bills Orig Field values are as follow:

0 = Annuitant’s name and address

1 = Payor name and address
2 = Owner name and address
3 = Alternate address 1
4 = Alternate address 2
5 = Case/Client regular address
6 = Case/Client alternate address
Blank = Case/Client segment list bill

NOTE: This field is left blank if the policy/account is on PCS, no billing or

list bills.

Reg Bills Dupl Field values are as follow:

0 = Annuitant’s name and address

1 = Payor name and address
2 = Owner name and address
3 = Alternate address 1
4 = Alternate address 2
5 = Case/Client regular address
6 = Case/Client alternate address

NOTE: This field is left blank if the policy/account is on PCS, no billing, list
bills or no duplicate bills to be produced.

PCS Depositor Input the depositor name directly off the customer’s check. This is a 25- byte
field. However, only 21 bytes will print when the PCS draft is sent to Chase
Manhattan Bank.

Continued on next page

FOR INTERNAL USE ONLY 57

Billing Information Screen (BI) (VA), Continued

Draft Amt This field can not be changed. This field is system populated with the amount
drawn on the extract date (a.k.a. Scan hit day) and stays in the field until the
PCS apply date, then the field will be blank again.

Pac Type Valid entries are as follow:

E = EFT (Electronic Fund Transfer) will change to a 5 once the first draft has
been completed.
0 = Paper draft, credit unions or thrift banks using a payable through bank.

Fed Resv No The Federal Reserve number may be found in the denominator portion of the
fractional ABA number or it can be found in the first four positions of the
Transit/Routing number on the MICR line. This is a four-byte field.

ABA No The ABA Bank Number consists of the hyphenated numerator portion of the
fractional ABA number. The city/state prefix is the first portion and must be
entered as a three-byte field. Precede the number with zeros to fill the three
bytes. The ABA institution number is the last portion of the numerator (and
must be entered with preceding zeros to fill four bytes) and also appears in
positions 5-8 on the MICR line. This is a seven-byte field.

Acct No This is the customer’s individual account number. Enter spaces, slashes and
dashes, just as it appears on the check.

End of the BI This is the end of the billing fields.

Screen

FOR INTERNAL USE ONLY 58

Fund Information Screens (FND1 & FND2)

Introduction The fund information screens are found on the FND1 and FND2 screens.

COMMAND FND1A2
Sample of the CO CODE 761 POL 13008417 SEC ID PROD A2 PLAN 430000 LOB 015 STAT A
FND1 Screen RSTR CD SPND CD PDF IND N CTR FRM ANV DT 03/06/2001 LST FIN DT 12/30/2000
***FUND INFORMATION***
FUND NO. 121 FUND NO. 122 FUND NO. 123
ALLOC AMT 0.00 0.00
ALLOC PCT 100.0
UNITS 0.0000 0.0000 0.0000
NET FIXED AMT 0.00 0.00 0.00
LAST TSF DATE 08/30/1999 08/06/1999 08/30/1999
GROSS PREMIUM 0.00 13,320.00 0.00
NET PREMIUM 0.00 13,320.00 0.00
PREMIUM TAX 0.00 0.00 0.00
AREA TAX 0.00 0.00 0.00
SALES FEE 0.00 0.00 0.00
ADMIN FEE 0.00 15.00 0.00
TRANSACTION FEE 0.00 0.00 0.00
PREM WAIVER COST 0.00 0.00 0.00
CUM TRANSFER FEES 0.00 0.00 0.00
CUM TRANSFERS IN 2,839.03 0.00 2,484.15
CUM TRANSFERS OUT 2,845.43 17,743.92 2,509.20
PAGE F PAGE NUMBER 0001 MORE

NXT TRX FND1 VER PROD A2 CL/POL 13008417 SEC ID CO 761 OVRD N

FND1 Fields Refer to the table below for the FND1 screen fields and their meanings. The
FND1 screen displays these fields by sub-account on the policy.

Field Meaning
Alloc Pct Allocation percent going into the sub-account
Lst Tsf Date Last transfer date from or to the sub-account
Gross Premium The gross premium received in the sub-account
Net Premium The net amount of premium received in the sub-
account.
Admin Fee Cumulative admin fee taken from the sub-account
Cum Transfers In Cumulative transfer amount into the sub-account
Cum Transfers Out Cumulative transfer amount out of the sub-account
MORE There are additional sub-accounts on the policy.
To view the additional sub-accounts, go to Nxt
Trx field, input fnd1 again and press enter.

Continued on next page

FOR INTERNAL USE ONLY 59

Fund Information Screens (FND1 & FND2), Continued

COMMAND FND2A2
Sample of the CO CODE 761 POL 13008417 SEC ID PROD A2 PLAN 430000 LOB 015 STAT A
FND2 Screen RSTR CD SPND CD PDF IND N CTR FRM ANV DT 03/06/2001 LST FIN DT 12/30/2000
***FUND INFORMATION 2***
LAST ALLOC CHANGE DATE PRE TEFRA/TAMRA IN
CURRENT TAX YR GROSS PRE TEFRA/TAMRA OUT
PREV TAX YR GROSS 620.00 POST TEFRA/TAMRA IN 13,320.00
EXCESS ALLOCATION FUND POST TEFRA/TAMRA OUT
TAMRA AGR IND TAMRA 403(B) IND N TOT TAX INCURRED AMT
CALENDAR YEAR POLICY YEAR PLAN YEAR CUMULATIVE
GROSS PREM 13,320.00
NET PREM 13,320.00
PREM TAX
AREA TAX
TRANS FEE
SALES FEE
ADMIN FEE 15.00 15.00
P/W CHG
TRANSFERS 002
FREE TRANS
PRE TEFRA LOANED AMT POST TEFRA LOANED AMT
TOTAL TRANSFERS POLICY YEAR

NXT TRX FND1 VER PROD A2 CL/POL 13008417 SEC ID CO 761 OVRD N

FND2 Fields Refer to the table below for the Fnd2 screen fields and their meanings.

Field Meaning
Last Alloc Change Date The date of the last allocation change.
Current Tax Yr Gross The gross amount of premiums received in the current tax
year.
Prev Tax Yr Gross The gross amount of premiums received in the prior tax
year.
Pre TEFRA/TAMRA In Money received prior to 8/13/82. Distributions sent out
distribute cost basis first then gain.
Pre TEFRA/TAMRA Out Amount of cost basis sent out to date.
Post TEFRA/TAMRA In Money received after 8/13/82. Distributions sent out,
distribute gain first then cost basis.
Post TEFRA/TAMRA Out Amount of cost basis sent out to date.
Gross Prem (Calendar Year) Total amount received in the current calendar year.
Gross Prem (Policy Year) Total amount received in the current policy year.
Gross Premium (Cumulative) Total amount received on the policy.
Admin fee (Calendar Year) The admin fee for the calendar year.
Admin fee (Policy Year) The admin fee for the policy year.

Continued on next page

FOR INTERNAL USE ONLY 60

Fund Information Screens (FND1 & FND2), Continued

FND2 Fields (continued)

Field Meaning
Admin Fee (Cumulative) The total amount that has been deducted for the admin fee.
Transfers (Calendar Year) Total number of transfers that have occurred in the current
calendar year.
Transfers (Policy Year) Total number of transfers that have occurred in the current
policy year.
Transfers (Cumulative) Total number of transfers that have occurred on the policy.

FOR INTERNAL USE ONLY 61

Contingent Deferred Sales Charge Free Amount

Introduction Effective December 15, 1997, the VALM A screen will display the total
contingent deferred sales charge (CDSC) free amount. A new field has been
added to the VALM A screen to show the total CDSC free amount. The Fund
Values screen shows the 10% free amount and the CDSC free amount per
sub-account.

Important: The total CDSC free amount should NOT be given out as a
normal procedure but only if the client specifically requests the total
surrender charge free amount.

Note: SPDA policies were NOT included in this SPR.

VALM A Refer to the sample VALM A screen below.

Screen Changes
COMMAND VALAA2
CO CODE 761 POL 13013530 SEC ID PROD A2 PLAN 430000 LOB 002 STAT A
RSTR CD SPND CD PDF IND N CTR FRM ANV DT 09/09/2001 LST FIN DT 12/18/2000
*** VALUE REQUEST ***
FUND VALUES SCREEN N LOAN IND Y
EFFECTIVE DATE 12/31/2000
*** FULL VALUE QUOTE ***
ACCUM CASH VALUE 3,417.35
FREE AMOUNT 0.00 GROSS CHECK AMOUNT 2,385.00
MVA AMOUNT 0.00 + FEDERAL WITHHOLDING 646.04 -
MIN SURR BEN ADJUST 0.00 STATE WITHHOLDING 0.00 -
SURRENDER PENALTY 172.16 - MUNIC WITHHOLDING 0.00 -
ADMIN FEE 15.00 - NET CHECK AMOUNT 1,738.96
PREMIUM TAX 0.00 -
LOAN AMOUNT 844.59 -
EARNED LOAN INT 0.60 - LOAN PAYOFF VALUE 845.19
UNEARNED LOAN INT 0.00 MAX LOANABLE AMOUNT 0.00
*********INFORMATIONAL ONLY**********
PRE TEFRA/TAMRA AMT 0.00
POST TEFRA/TAMRA AMT 8,705.06 PART SURR CDSC FREE 453.81
TAMRA 403(B) INDICATOR N

NXT TRX VALA VER PROD A2 CL/POL 13013530 SEC ID CO 761 OVRD N

Continued on next page

FOR INTERNAL USE ONLY 62

Contingent Deferred Sales Charge Free Amount, Continued

CDSC Free The CDSC free amount field is the total amount that can be partial
Amount Field surrendered from a policy without a surrender charge deduction. This field
includes all money that no longer has a surrender charge associated with it.

Important: The total CDSC free amount should NOT be given out as a
normal procedure but only if the client specifically requests the total
surrender charge free amount.

Note: The 10% free amount is included in the CDSC free amount field.
However, if a policy does not have any surrender charge free money, the
CDSC field will display zeros.

Proceeding to To proceed to the Fund Values screen, backtab one space and change the N to
the Fund a Y in the field Fund Values Screen and press Enter.
Values Screen

Continued on next page

FOR INTERNAL USE ONLY 63

Contingent Deferred Sales Charge Free Amount, Continued

Fund Value Refer to the sample Fund Value screen below.

Screen
COMMAND FUNDA2
CO CODE 761 POL 13013530 SEC ID PROD A2 PLAN 430000 LOB 002 STAT A
RSTR CD SPND CD PDF IND N CTR FRM ANV DT 09/09/2001 LST FIN DT 12/18/2000
*** FUND VALUES ***
LOAN IND N
EFFECTIVE DATE 12/31/2000
FUND TY NO. OF UNITS VALUE FREE AMOUNT CDSC FREE AMT

050 C 844.59 0.00 94.59

051 L 845.19 0.00 0.00
121 V 0.0000 0.00 0.00 0.00
122 V 29.3981 498.34 0.00 194.73
125 V 92.3303 550.28 0.00 25.19
137 V 99.1957 305.48 0.00 42.41
201 V 170.2474 297.52 0.00 45.70
311 V 230.4320 305.22 0.00 48.03
535 V 263.8370 309.49 0.00 49.35
595 V 239.9034 306.43 0.00 48.40

PAGE: 1 OF 1

NXT TRX VALM VER PROD A2 CL/POL 13013530 SEC ID CO 761 OVRD N

Note: If there are more than 10 sub-accounts, press Enter to view the
additional sub-accounts, the number of units, value, 10% free amount and the
CDSC free amount.

Free Amount This field is the 10% free amount per sub-account.

CDSC Free This field is the total surrender charge free amount, per sub-account, which
includes the 10% free amount. However, if a policy does not have any
surrender charge free money, the CDSC field will display zeros. Policies
during the first 6 years (Big Edge, Big Edge Plus & TIP) or 7 years (Big Edge
Choice) will have zeros in this field.

Continued on next page

FOR INTERNAL USE ONLY 64

Contingent Deferred Sales Charge Free Amount, Continued

Partial When a client requests information on a partial surrender, please be aware of

Surrender the following:
Requests
• The request needs to state the surrender charge free percentage or dollar
amount that they are requesting (if applicable).
• A pro-rata total surrender charge free amount can be processed the same
day the request is received.
• If the client wants the surrender charge free amount to only be deducted
from a specific sub-account, gain/loss will occur. The Financial Team will
be required to wait a day to verify the total surrender charge free amount
per sub-account.

FOR INTERNAL USE ONLY 65

Notepad (NPD1) - Message Screen

Introduction The Notepad screen allows free form messages to be added to a policy/
contract. Individual Benefits (death claims) and the Non-Financial team
(divorce decrees, power of attorney, etc.) use the message screen the most
frequently.

Message Screen COMMAND NPD1U2

CO CD 761 POL 11100923 SEC ID PROD U2 PLAN 230700 LOB 021 STAT A
Sample RSTR CD SPND CD PDF IND N CTR FRM ANV DT 07/22/2001 LST FIN DT
12/22/2000
TRANSACTION PENDING
VANTAGE-ONE NOTEPAD (NPD1)

CO 761
POLICY NUMBER 11100923
ACTION IND (A,D,I)
NOTETYPE
PAGE NUM

VALID NOTETYPES: CLMS / CUSV / MISC / SYST

COMP / FNCL / MKTG
CONV / LOAN / PRDG

NXT TRX NPD2 VER PROD U2 CL/POL 11100923 SEC ID CO 761 OVRD N

Adding a To add a message to the NPD1 screen, type an A in the Action Ind. and tab to
Message Notetype, use the notetype MISC. Once your message has been typed on the
NPD2 screen, you must press the F5 key in order to update the screen.

Inquiring about To inquire about a message on the NPD1 screen, type an I in the Action Ind.
a message and tab to the Notetype, use the notetype MISC.

Changing a To change a message on the NPD1 screen, type an I in the Action Ind. and tab
Message to notetype, use the notetype MISC. Once you are on the screen where
changes are needed, type Change in the Command Line and press the F5 key.

Deleting a To delete a message on the NPD1 screen, type a D in the Action Ind. and tab
Message to the Notetype, use the notetype MISC.

Unique to the All changes will appear immediately on the Notepad screen (NPD1).
Message Screen

FOR INTERNAL USE ONLY 66

Phone Transfer Processing

Vantage Two types of transfers are processed in the Vantage system.

Processing • Percent , and
• Dollar Amount.

Follow these steps to access the Vantage Fund Transfer (OE) screen:

Step Field Input

1 NXT TRX OE
2 Tab to PROD A2
3 CL/POL Contract number
4 Tab to CO • 761 – Big Edge (BE),
Big Edge Plus (BEP),
Big Edge Choice NY(BEPNY)
• 008 – Big Edge Choice
• 002 – Templeton
• 004 – Single Premium Deferred Annuity
5 Press Enter to proceed to the Vantage Fund Transfer (OE) screen.

Percent Fund To process a percent transfer, the following input is required on the Vantage
Transfer Fund Transfer (OE) screen.
(OE screen)

Step Field Input

1 Tab to DOLLAR/PERCENT INDICATOR P
2 TRX EFF DATE • if current date, leave blank
• if backdating enter date formatted
MMDDYYYY
3 Tab to NAME CROSS EDIT • first 3 letters of the annuitant’s last
name
4 Tab to MIN FUND REMAIN Y
OVERRIDE
5 Press Enter. Correct any error messages.
6 Press Enter to proceed to the Vantage Percentage Transfer (OEP) screen.

Continued on next page

FOR INTERNAL USE ONLY 67

Phone Transfer Processing, Continued

Percent Transfer To complete processing of a percent transfer, the following input is

(cont) (OEP screen) required on the Vantage Percentage Transfer (OEP) screen.

Step Field Input

1 (FROM) FUND NO 3 digit fund number of sending sub-account
2 TRANSFER PERCENT % being transferred formatted XXX.0 (e.g. 100.0 or
050.0)
3 EDIT OVRD Always left N
4 Tab to (TO) FUND NO 3 digit fund number of the receiving sub-account
5 TRANSFER PERCENT % being transferred into the sub-account
6 EDIT OVD Always left N
7 If there is more than one sending sub-account, repeat steps 1-3
8 If there is more than one receiving sub-account, repeat steps 4-6.
Note: The total % of the receiving sub-accounts must equal 100%!
9 Press Enter. Resolve any on-line error messages.
10 Press F1 to send the transaction to Data Collect (DC). The system will respond
with TRANSACTION HAS BEEN ACCEPTED.

Dollar Amount To process a dollar amount transfer, the following input is required on the
Transfer Vantage Fund Transfer (OE) screen.

Step Field Input

1 Tab to DOLLAR/PERCENT D
INDICATOR
2 TRX EFF DATE • if current date, leave blank
• if backdating enter date formatted MMDDYYYY
3 Tab to NAME CROSS • first 3 letters of the annuitant’s last name
EDIT
4 Tab to MIN FUND Y
REMAIN OVERRIDE
5 Press Enter. Correct any error messages.
6 Press Enter to proceed to the Vantage Dollar Transfer (OED) screen.

Continued on next page

FOR INTERNAL USE ONLY 68

Phone Transfer Processing, Continued

Dollar Amount To complete processing of a dollar amount transfer, the following input is
Transfer (cont.) required on the Vantage Dollar Transfer (OED) screen.

Step Field Input

1 (FROM) FUND NO 3 digit fund number of sending sub-account
2 TRANSFER AMOUNT $ amount being transferred formatted XXXX.XX
(ex 100.00 or 54378.36)
3 EDIT OVRD Always left N
4 Tab to (TO) FUND NO 3 digit fund number of the receiving sub-account
5 TRANSFER AMOUNT $ amount being transferred into the sub-account
6 EDIT OVD Always left N
7 If there is more than one sending sub-account, repeat steps 1-3
8 If there is more than one receiving sub-account, repeat steps 4-6.
Note: The total $ of the receiving sub-accounts must equal the total sending
amount!
9 Press Enter. Resolve any on-line error messages.
10 Press F1 to send the transaction to Data Collect (DC). The system will respond
with TRANSACTION HAS BEEN ACCEPTED.

Continued on next page

FOR INTERNAL USE ONLY 69

Phone Transfer Processing, Continued

AWD The Automated Work Distributor (AWD) system must be documented that a
Processing transfer has been requested and processed. Follow these steps to Create the
Source and record the request information and Vantage processing.

Step AWD Action

1 Double click on Create Source icon in the AWD Main window.
An ‘AWD – Select Source Type’ window will open.
2 Type PHL in the Business Area field.
3 Tab to the Source Type field. Type in PHONES.
4 Press the ‘Create’ button.
A window titled ‘AWD – Create Source’ will open.
5 Type all information as required by the Telephone Transfer Script
(Appendix B) in the Source window.
3 Press the ‘Create’ button.
A new CSD box titled ‘AWD - PHONE SOURCE’ will open.
4 In the CSD box, tab to each field and input the information requested. *
• Source/Worktype
• PHONETRANS
• Source/Status
• Created
• Contract Number
• Owner’s Tax ID Number (usually the social security number)
• Annuitant/Insured Last Name
• Annuitant/Insured First Name

Note: Insured information is on the CP screen in Vantage.

5 Press the ‘Create’ button.
A window titled ‘AWD – Create/Clone Results’ will open.
6 Right mouse click on the source (child) record and select ‘Find Parent’.
An ‘AWD – Find Parents Results’ window will open.
7 Double click on Parent record. A new CSD window will open.
8 Change the status to ‘Processed’.
9 Press the Update button to send the item to the QC Queue.

*Refer to the AWD Processing manual if further instructions are needed on

how to complete a CSD box.

FOR INTERNAL USE ONLY 70

Same Sub-Account Transfers

Introduction Effective Tuesday, June 9, 1998, “same” sub-account transfers will be

allowed to process through Vantage. Only percentage “same” sub-account
transfers will process. No dollar amount same sub-account transfers will be
allowed. This enhancement will cut down on gain/loss due to the requests of
clients for a reallocation of their value.

Note: This enhancement is for all Variable Products including GSE A4,
Anchor (company code 005) and Bessemer (company code 966).

Same Sub- Clients request a transfer to result in a certain ending value percentage that
Account until now we have been unable to process the same day. With this
Transfers enhancement, VPO will be able to process an end result transfer (a.k.a.
reallocations) the same day as the request is received.

Sample of the Refer to the sample of the OE screen below. No processing changes have been
OE Screen made to this screen, HOWEVER you will be allowed to do percentage “same”
sub-account transfers.
COMMAND OE A2
*** FUND TRANSFER TRANSACTION (OE) ***
CO 008 ORIG NYDESH1 POL NO 23035894 SEC ID PROD A2 STAT REQ E

DOLLAR/PERCENT IND P TRX EFF DATE REVERSAL FILE CODE

MEMO CODE MF RENWL DTE CONTRIBUTOR CODE A
BAND TSFR FILE CODE SOURCE CODE USER AREA
NAME CROSS EDIT KON CONF NO SOURCE OF ENTRY
*** OVERRIDES ***

TRANSACTION FEE OVERRIDE N TRANSACTION FEE AMOUNT

MAX NUMBER TRANS OVERRIDE N MVA OVERRIDE INDICATOR N
MINIMUM REMAIN OVERRIDE N TRANSFER AMT OVERRIDE N
WAIVE SURRENDER PENALTY N
OWNER NAME SSN
PHONE TRANSFER IND TIMING SERV NAME
AGENT/BROKER NUMBER AGENCY/BROKERAGE NUMBER
AGENT/BROKER NAME

NXT TRX OE VER PROD A2 CL/POL 23035894 SEC ID CO 008 OVRD N

Continued on next page

FOR INTERNAL USE ONLY 71

Same Sub-Account Transfers, Continued

Sample of the Refer to the sample of the OEP screen below showing a “same” sub-account
OEP Screen transfer.
with “Same” COMMAND OEP A2
Sub-Account * INVESTMENT PRODUCTS DIVISION -- VARIABLE ANNUITIES - PERCENT TRANSFER (OEP) *
** FROM FUND ** EDIT ** TO FUND ** EDIT
Transfer FUND NO XFER PERCENT OVRD FUND NO XFER PERCENT O/R RATE OVRD
(01) 260 100.0 N (01) 121 50.0 N
(02) 261 100.0 N (02) 715 25.0 N
(03) N (03) 550 25.0 N
(04) N (04) N
(05) N (05) N
(06) N (06) N
(07) N (07) N
(08) N (08) N
(09) N (09) N
(10) N (10) N
(11) N (11) N
(12) N (12) N
(13) N (13) N
(14) N (14) N
(15) N (15) N
(16) N (16) N
(17) N (17) N
PAGE: 01 OF 01 PAGING DIRECTION: F MORE FUNDS? N

NXT TRX OEP VER PROD A2 CL/POL 23035894 SEC ID CO 008 OVRD N

New Memo Once the transfer has been processed and sent to data collect, Vantage will
Code automatically enter a memo code on the OE transaction. The memo code is
RA.

New Once the same sub-account transfer has processed a new transaction code,
Transaction in OERA, will show in transaction history. TRXH will show two separate OE
TRXH transactions, an OE and an OERA. The OERA detail shows what was
originally input for the same sub-account transfer. The OE transaction is a
dollar amount translation of the same sub-account transfer (OERA).

Continued on next page

FOR INTERNAL USE ONLY 72

Same Sub-Account Transfers, Continued

Sample of Refer to the sample transaction history screen below.

Transaction COMMAND TRXIA2
CO CODE 761 POL 13004564 SEC ID PROD A2 PLAN 430000 LOB 001 STAT A
History RSTR CD SPND CD PDF IND N CTR FRM ANV DT 06/24/2001 LST FIN DT 06/24/2000
*** TRX HISTORY INDEX ***
TRX EFFECTIVE PROCESSED NAME REV INH AMOUNT RT FILE
A) TRC 10/06/2000 12/31/2000 TRAIL COMM 00373
B) TRC 07/06/2000 12/31/2000 TRAIL COMM 00372
C) WB 06/24/2000 12/31/2000 POL ANN DEDUCT 0.00 00371
D) WD 06/24/2000 12/31/2000 PLAN ANNIV 00370
E) WA 06/24/2000 12/31/2000 POLICY ANNIV 00369
F) OE 06/12/2000 06/15/2000 FUND TRANSFER 3,005.95 00367
G) OERA 06/12/2000 06/15/2000 ORIGINAL OE 00367
H) TRC 04/06/2000 06/09/2000 TRAIL COMM 00366
I) NA 02/26/2000 06/09/2000 PAYMENT TRX 1,000.00 00364
J) TRC 01/06/2000 01/06/2000 TRAIL COMM 00357
K) WC 01/01/2000 01/03/2000 CAL ANNIV TRX 00356
L) TRC 10/06/1999 10/06/1999 TRAIL COMM 00352
M) OE 09/01/1999 09/01/1999 FUND TRANSFER 108.95 00350
N) OE 08/01/1999 08/02/1999 FUND TRANSFER 1,615.05 00348
SEQUENCE REQUESTED VERSION HEADER INFO OVERRIDE PAGING DIR F
MORE

NXT TRX TRXI VER PROD A2 CL/POL 13004564 SEC ID CO 761 OVRD N

Note: Both transfer transactions have the same file code number.

Transaction The transaction history detail, for the OERA shows how the “same” sub-
History Detail account transfer was input.

Continued on next page

FOR INTERNAL USE ONLY 73

Same Sub-Account Transfers, Continued

OERA Detail Refer to the OERA detail below. The first pages of the OERA detail show the
“To” side of the “same” sub-account transfer.
COMMAND TRXDA2
CO CD 761 POL 13004564 SEC ID PROD A2 PLAN 430000 LOB 001 STAT A
RSTR CD SPND CD PDF IND N CTR FRM ANV DT 06/24/2001 LST FIN DT 06/24/2000
*** TRX HISTORY DETAIL ***

EFFECTIVE-DATE 06/12/2000
ORIGINATOR-CODE BARTHDP
FILE-CODE 367
TRANSFER-TYPE D
MEMO-CODE RA
CYCLE-DATE 06/15/2000
TOTAL-NET-TRANSFER-AMOUNT 3,005.95
FUND-NUMBER 122 (01)
PARTICIPATION-TYPE (01)
PRINT-PERCENT 0.0 (01)
PARTICIPATION-AMOUNT 0.00 (01)
PARTICIPATION-UNITS 0.0000 (01)
TRANSFER-FEE-UNITS 0.0000 (01)
RESULTING-UNITS 5,963.1913 (01)
PREVIOUS-TRANSFER-DATE (01)
FUND-NUMBER 124 (02)
PAGE 01 OF 11 PAGING DIRECTION F NEXT VERSION

NXT TRX TRXD VER PROD A2 CL/POL 13004564 SEC ID CO 761 OVRD N

OERA Detail, Refer to the OERA detail continued below.

Continued COMMAND TRXDA2
CO CD 761 POL 13004564 SEC ID PROD A2 PLAN 430000 LOB 001 STAT A
RSTR CD SPND CD PDF IND N CTR FRM ANV DT 06/24/2001 LST FIN DT 06/24/2000
*** TRX HISTORY DETAIL ***

PARTICIPATION-TYPE F (04)
PRINT-PERCENT 0.0 (04)
PARTICIPATION-AMOUNT 3,005.95 (04)
PARTICIPATION-UNITS 1,287.2510 (04)
TRANSFER-FEE-UNITS 0.0000 (04)
RESULTING-UNITS 143.0280 (04)
PREVIOUS-TRANSFER-DATE (04)
FUND-NUMBER 137 (05)
PARTICIPATION-TYPE E (05)
PRINT-PERCENT 0.0 (05)
PARTICIPATION-AMOUNT 834.99 (05)
PARTICIPATION-UNITS 290.7772 (05)
TRANSFER-FEE-UNITS 0.0000 (05)
RESULTING-UNITS 8,942.7064 (05)
PREVIOUS-TRANSFER-DATE 09/01/1999 (05)
FUND-NUMBER 311 (06)
PAGE 03 OF 11 PAGING DIRECTION F NEXT VERSION

NXT TRX TRXD VER PROD A2 CL/POL 13004564 SEC ID CO 761 OVRD N

Continued on next page

FOR INTERNAL USE ONLY 74

Same Sub-Account Transfers, Continued

Field Meaning
Effective Date Date of transaction.
Memo Code Memo Code RA = same sub-account transfer
Total Net Total amount of transfer.
Transfer Amount
Fund Number Sub-account number affected.
Resulting Units Number of units in the sub-account after transfer.
Participation Type of transfer.
Type • F = From
• E = To (Existing sub-account)
• A = To (New sub-account)
Participation Dollar amount of transfer to/ from the sub-account.
Amount
Participation Number of units to/ from the sub-account.
Units

Reversing the Reversing the same sub-account transfer is processed as a normal reversal.
Transfer No changes have been made. The following fields are still required to
process a reversal.

• Trx Eff Date

• Reversal File Code
• Name Cross Edit

Reversing and When you reverse a transfer, that was processed correctly but you need to
Reapplying the backdate over that transfer, and the transfer was a same sub-account transfer,
Same Sub- the reapply needs to be exactly the same as the original transfer. You must
Account verify the detail of the OERA, on transaction history, in order to be able to
Transfer correctly reapply the same sub-account transfer.

FOR INTERNAL USE ONLY 75

Fund Allocation Change Processing

Accessing the A fund allocation change is completed on the Fund Allocation Change
ALCI Screen (ALCI) screen. The ALCI screen is accessible from any screen in Vantage by
using the following input.

Step Action Input

1 Press the F11 key to move cursor to the ALCI
NXT TRX field.
2 Cursor automatically moves into the A2 (2 byte field)
PROD field.
3 Cursor automatically moves into the Contract number
CL/POL field.
4 Press TAB key twice to the CO field. 761 (Big Edge & Big Edge Plus)
008 (Big Edge Choice)
002 (Templeton)
5 Press the F3 key to proceed to the ALCI
screen.

Continued on next page

FOR INTERNAL USE ONLY 76

Fund Allocation Change Processing, Continued

Processing an Refer to the following table to make fund allocation changes.

Allocation
Change When a change is made and sent to Data Collect, the transaction type is
changed to LE.

Step Explanation Action

1 The cursor will be positioned on the Type in Change.
COMMAND line.
2
To Then
Change % of existing a. Tab to the Percent field for the sub-account
sub-accounts. Fund No you are changing.
b. Type in the requested percent change.
c. Repeat steps A & B until all applicable fund
percents have been changed.
Remove a sub-account. a. Tab to the Percent field for the sub-account
Fund No. you are deleting.
b. Type in 000.0.
c. Repeat steps A & B until all applicable fund
percents have been deleted.
Add a new sub-account. a. Tab to the first blank Fund No. Field.
(This is the only change b. Type in the fund number.
allowed to the FUND NO. c. Cursor will reposition itself in the fund Percent
Field. Any other change must field.
be done using the PERCENT
d. Type in the requested percent. (formatted
field.)
XXX.0)
e. Repeat steps A-D until all new funds have been
added.
Remember:
• If deleting or adding sub-accounts, existing sub-account %’s need to be changed!
• The total of all percents must equal 100%, and must be whole percents.
I.e. 33% is a whole percent. 33.3% is not.
3 To process the transaction Press the F4 key.
and send to Data Collect
(DC)

FOR INTERNAL USE ONLY 77

VA Fund Allocation Change (ALCI)

Overview A fund allocation change does not effect monies that are currently in the Sub-
accounts. A change will only effect future premium payments and loan
repayments received at Phoenix Home Life.

All fund allocation changes must be in whole percentages and equal 100%.

Note: A fund allocation change can not be completed until the policy is active.

Accessing the A fund allocation change is completed on the Fund Allocation Change
ALCI Screen (ALCI) screen. The ALCI screen is accessible from any screen in Vantage by
using the following input.

Step Action Input

1 Press the F11 key to move cursor to the NXT TRX field. ALCI
2 Cursor automatically moves into the PROD field. A2 (2 byte field)
3 Cursor automatically moves into the CL/POL field. Contract number
4 Press TAB key twice to the CO field. 761, 008, 002
5 Press the F3 key to proceed to the ALCI screen.

Sample ALCI The following is a sample of the Fund Allocation Change screen.
Screen
COMMAND ALCIA2
CO CODE 761 POL 13004564 SEC ID PROD A2 PLAN 430000 LOB 001 STAT
A
RSTR CD SPND CD PDF IND N CTR FRM ANV DT 06/24/2001 LST FIN DT
06/24/2000
** FUND ALLOCATION CHANGE **
FUND SEQ AMOUNT PERCENT FUND SEQ AMOUNT PERCENT
122 65.0 124 0.0
126 0.0 133 35.0
137 0.0 311 0.0
670 0.0

EX ALLOC FND TRANS EFF DATE ORIG CODE NYDESH1

CONFIRM NO SRC OF ENTRY MONEY MARKET IND
N
** FUND USER AREA **
(01) (02)
(03) (04)
(05) (06)
(07) (08)
PAGE: 01 OF 01 MORE FUNDS? N

NXT TRX ALC2 VER PROD A2 CL/POL 13004564 SEC ID CO 761 OVRD N
Continued on next page

FOR INTERNAL USE ONLY 78

VA Fund Allocation Change (ALCI), Continued

Processing an Refer to the following table to make fund allocation changes.

Allocation
Change When a change is made and sent to Data Collect, the transaction type is
changed to LE.

Step Explanation Action

1 The cursor will be positioned on the Type in Change.
COMMAND line.
2
To Then
Change % of existing 1. Tab to the Percent field for the sub-account
sub-accounts. Fund No. you are changing.
2. Type in the requested percent change.
3. Repeat steps 1 & 2 until all applicable fund
percents have been changed.
Delete a sub-account. 1. Tab to the Percent field for the sub-account
Fund No. you are deleting.
2. Type in 000.0.
3. Repeat steps 1 & 2 until all applicable fund
percents have been deleted.
Add a new sub-account. 1. Tab to the first blank Fund No. Field.
(This is the only change 2. Type in the fund number.
allowed to the FUND NO. 3. Cursor will reposition itself in the fund Percent
Field. Any other change must field.
be done using the PERCENT
4. Type in the requested percent.
field.)
5. Repeat steps 1 - 4 until all new funds have been
added.
Remember:
• If deleting or adding sub-accounts, existing sub-account %’s need to be changed!
• The total of all percents must equal 100%, and must be whole percents.
I.e. 33% is a whole percent. 33.3% is not.
3 To process the transaction, Press the F4 key.
4 To send the transaction to Tab to the OVRD field. Input a Y. Press Enter. The
Data Collect (DC), system will respond with:
WARNING OVERRIDDEN—TRX ACCEPTED.

FOR INTERNAL USE ONLY 79

Asset Rebalancing Add Transaction (RB1 & RB2)

Introduction Asset Rebalancing was announced on November 11, 1999.

Asset COMMAND RB1 A2

Rebalancing ** REBALANCING ADD TRANSACTION - (RB1) **

Transaction
CO 761 ORIG ANNEART POL NO 13000350 SEC ID PROD A2 STAT REQ N
(RB1)
REBALANCE START DATE 10/19/1999
FINAL REBALANCE DATE
MEMO CODE
SOURCE CODE
TRANSFER FREQ 12
REV FILE CODE
TRX EFF DATE
USER AREA

NXT TRX RB2 VER PROD A2 CL/POL 13000350 SEC ID CO 761 OVRD N

Asset COMMAND RB2 A2

** REBALANCING ADD - SCHEDULED (RB2) **
Rebalancing
Transaction FUND PCT FUND PCT
1) 122 0.0 2) 123 75.0
(RB2) 3) 125 25.0 4)
5) 6)
7) 8)
9) 10)
11) 12)
13) 14)
15) 16)
17) 18)

NXT TRX RB3 VER PROD A2 CL/POL 13000350 SEC ID CO 761 OVRD N

Continued on next page

FOR INTERNAL USE ONLY 80

Asset Rebalancing Add Transaction (RB1 & RB2), Continued

Fields and Input Use the table below to determine the input needed in each field.

Field Input Meaning

Rebalance Start Date MM/DD/YYYY Date asset rebalance to start. Input only with
frequency 01, 02, 04 or 12.
Final Rebalance Date MM/DD/YYYY Only used if the rebalance is for a specific time
period must be on a modal boundary, otherwise leave
blank.
Transfer Freq 01 Annual (yearly from start date)
02 Semi-Annual (semi-annual from start date)
04 Quarterly (quarterly from start date)
12 Monthly (monthly from start date)
AC Annual calendar rebalance (last day in December)
SC Semi-annual calendar rebalance (last day in June and
December)
QC Quarter calendar rebalance (last day in March, June,
September & December)
MC Monthly calendar rebalance (last day of each month)
Rev File Code 5 digit code Used for reversing the asset rebalance segment.
Found on TRXH associated with RB transaction. All
prior asset rebalancing transactions must be reversed
(OES).
Trx Eff Date MM/DD/YYYY Only input if backdating the segment. If the start
date is backdated then the trx eff date must match
that date.
End of the RB1 screen press Enter to proceed to the RB2 screen.
1) Fund Sub-account See sub-account chart for the correct numbers.
number
Pct 5 byte field Percentage for the previous sub-account.
Continue input of sub-account numbers and the percentages until all sub-accounts have been
entered and the total percentage equals 100. Press F1 to process or Enter to add an
unscheduled asset rebalance.

Note: Zero is a valid percent. 000.0 is used when a client wants to rebalance totally out
of the sub-account to different sub-accounts.

Note: If the client wants to rebalance to a sub-account that has never been invested in
before you may override the warning WB54 FUND NOT CURRENTLY ON
CONTRACT as Vantage will automatically add the sub-account number.

FOR INTERNAL USE ONLY 81

Asset Rebalancing Add, One Time Rebalance (RB3)

Intro duction A client can choose to do a one-time asset rebalance. In order to complete the
one time rebalance you must start on the RB1 screen.

One Time COMMAND RB3 A2

** REBALANCING ADD - UNSCHEDULED (RB3) **
Rebalance
(RB3) ONE TIME DATE 11/15/1999

FUND PCT FUND PCT

1) 122 025.0 2) 125 075.0
3) 4)
5) 6)
7) 8)
9) 10)
11) 12)
13) 14)
15) 16)
17) 18)

NXT TRX RB1 VER PROD A2 CL/POL 13000350 SEC ID CO 761 OVRD N

Field Input Meaning

Trx Eff Date (RB1 screen) MM/DD/YYYY Only use if backdating.
One Time Date MM/DD/YYYY The date of the one time rebalance.
Fund Sub-account See sub-account chart for the sub-
number account numbers.
Pct 5 byte field Percentage
Continue input of sub-account numbers and percentages until all sub-accounts have
been entered and the total percentage equals 100. Press F1 to process the transaction.

FOR INTERNAL USE ONLY 82

Restarting, Changing or Terminating an Asset Rebalance Segment
(RBI1 & RBI2)

Introduction Once an asset rebalance has been added, all changes, restarting or terminating
is completed on the RBI1-RBI2 screens. The action code determines the
input fields that are required.

RBI1 Screen COMMAND RBI1A2

CO CODE 761 POL 13003379 SEC ID PROD A2 PLAN 430000 LOB 014 STAT A
RSTR CD SPND CD PDF IND N CTR FRM ANV DT 02/22/2001 LST FIN DT 12/14/2000
*REBALANCING INFO(RBI1)*

ACTION CODE TRANSFER FREQUENCY 04

NEXT REBALANCE DT 03/14/2001 PREV CHANGE OPERATOR ID BARTHDP
MEMO CODE REBALANCING START DATE 06/14/2000
PREVIOUS CHANGE DT 06/12/2000 SOURCE CODE
FINAL REBALANCE DT REBALANCING STATUS A
PREVIOUS REBALANCE DT 12/14/2000

ONE TIME DATE (UNSCHEDULED)

USER AREA

TRX EFF DATE ORIG CD NYDESH1

NXT TRX RBI2 VER PROD A2 CL/POL 13003379 SEC ID CO 761 OVRD N

RBI2 Screen COMMAND RBI2A2

CO CODE 761 POL 13003379 SEC ID PROD A2 PLAN 430000 LOB 014 STAT A
RSTR CD SPND CD PDF IND N CTR FRM ANV DT 02/22/2001 LST FIN DT 12/14/2000
**SCHEDULED REBAL(RBI2)**
FND PCT FND PCT FND PCT FND PCT FND PCT FND PCT
121 0.0 322 30.0 550 20.0 625 50.0

NXT TRX RBI3 VER PROD A2 CL/POL 13003379 SEC ID CO 761 OVRD N

Continued on next page

FOR INTERNAL USE ONLY 83

Restarting, Changing or Terminating an Asset Rebalance Segment
(RBI1 & RBI2), Continued

Fields and Input Use the table below to determine the input needed in each field.

Field Input Meaning

Action Code A Add is used when reactivating a rebalance segment when
the original segment has terminated.
C Change is used when changing data on an active
segment i.e. changing sub-accounts, percentages, adding
an unscheduled rebalance transfer, etc. See rebalancing
start date field input.
S Skip is used when one modal frequency is to be skipped.
This field is the only input required for a skip.
T Terminate is used when the scheduled rebalance is to be
terminated. A message will appear on the action-
required report. This field is the only input needed for
the segment to be terminated.
Transfer Freq 01 Annual (yearly from start date)
02 Semi-Annual (semi-annual from start date)
04 Quarterly (quarterly from start date)
12 Monthly (monthly from start date)
AC Annual calendar rebalance (last day in December)
SC Semi-annual calendar rebalance (last day in June and
December)
QC Quarter calendar rebalance (last day in March, June,
September & December)
MC Monthly calendar rebalance (last day of each month)
Next Rebalance MM/DD/YYYY Only change if the frequency is 01, 02, 04 or 12.
Date
Final Rebalance MM/DD/YYYY Input only if the client wants the asset rebalance segment
Date ended as a specific date. Must be on a modal boundary.
Rebalancing Start MM/DD/YYYY This field MUST be erased when doing a change on the
Date asset-rebalancing segment.
One Time Date MM/DD/YYYY Input only if the client wants an unscheduled asset
rebalance. Press Enter to navigate to the RBI3 screen to
input the sub-account numbers and percentages.
Trx Eff Date MM/DD/YYYY Only used if the change, skip or terminate needs to be
backdated.
End of RII1 screen, press F4 to proceed to the RBI2 screen. If sub-accounts and percentages
are correct, press F4 to process.

Continued on next page

FOR INTERNAL USE ONLY 84

Restarting, Changing or Terminating an Asset Rebalance Segment
(RBI1 & RBI2), Continued

RBI2 Fields Use the table below to determine the input needed for each field.

Field Input Meaning

Fund Sub-account See sub-account chart for the correct numbers.
number
Pct 5 byte field Percentage for the previous sub-account.
Continue input of sub-account numbers and the percentages until all sub-accounts have
been changed according to the new instructions and the total percentage equals 100. Press
Enter to process.

FOR INTERNAL USE ONLY 85

Inquiry on an Asset Rebalance Segment (RBI1 & RBI2)

Introduction An asset rebalance segment is viewed on the RBI1-RBI3 screens.

Rebalancing COMMAND RBI1A2

CO CODE 761 POL 13003379 SEC ID PROD A2 PLAN 430000 LOB 014 STAT A
Info (RBI1) RSTR CD SPND CD PDF IND N CTR FRM ANV DT 02/22/2001 LST FIN DT 12/14/2000
*REBALANCING INFO(RBI1)*

ACTION CODE TRANSFER FREQUENCY 04

NEXT REBALANCE DT 03/14/2001 PREV CHANGE OPERATOR ID BARTHDP
MEMO CODE REBALANCING START DATE 06/14/2000
PREVIOUS CHANGE DT 06/12/2000 SOURCE CODE
FINAL REBALANCE DT REBALANCING STATUS A
PREVIOUS REBALANCE DT 12/14/2000

ONE TIME DATE (UNSCHEDULED)

USER AREA

TRX EFF DATE ORIG CD NYDESH1

NXT TRX RBI2 VER PROD A2 CL/POL 13003379 SEC ID CO 761 OVRD N

Scheduled COMMAND RBI2A2

CO CODE 761 POL 13003379 SEC ID PROD A2 PLAN 430000 LOB 014 STAT A
Rebalance RSTR CD SPND CD PDF IND N CTR FRM ANV DT 02/22/2001 LST FIN DT 12/14/2000
(RBI2) **SCHEDULED REBAL(RBI2)**
FND PCT FND PCT FND PCT FND PCT FND PCT FND PCT
121 0.0 322 30.0 550 20.0 625 50.0

NXT TRX RBI3 VER PROD A2 CL/POL 13003379 SEC ID CO 761 OVRD N

Continued on next page

FOR INTERNAL USE ONLY 86

Inquiry on an Asset Rebalance Segment (RBI1 & RBI2), Continued

Unscheduled COMMAND RBI3A2

CO CODE 761 POL 13003379 SEC ID PROD A2 PLAN 430000 LOB 014 STAT A
Rebalance RSTR CD SPND CD PDF IND N CTR FRM ANV DT 02/22/2001 LST FIN DT 12/14/2000
(RBI3) **UNSCHED REBAL(RBI3)**
FND PCT FND PCT FND PCT FND PCT FND PCT FND PCT
102 50.0 113 50.0

NXT TRX RBI1 VER PROD A2 CL/POL 13003379 SEC ID CO 761 OVRD N

RBI1 Fields Use the table below to determine the fields and meanings on the RBI1 screen.
Field Meaning
Transfer Frequency 01 = Annual (yearly from start date)
02 = Semi-Annual (semi-annual from start date)
04 = Quarterly (quarterly from start date)
12 = Monthly (monthly from start date)
AC = Annual calendar rebalance (last day in December)
SC = Semi-annual calendar rebalance (last day in June and
December)
QC = Quarter calendar rebalance (last day in March, June,
September & December)
MC = Monthly calendar rebalance (last day of each month)
Next Rebalance Date Date that the next rebalance will occur.
Rebalancing Start Date The start date from the add or last change transaction.
Previous Change Date Date the segment was last changed.
Final Rebalance Date If blank, then the segment will continue for the life of the contract.
Rebalance Status A = Active
S = Stopped
T = Terminated
One Time Date If an unscheduled rebalance is waiting to occur a future date will be
held in this field otherwise this field will be blank.
End of the RBI1 screen press Enter to proceed to the RBI2 screen.

Continued on next page

FOR INTERNAL USE ONLY 87

Inquiry on an Asset Rebalance Segment (RBI1 & RBI2), Continued

RBI2 Fields Use the table below to determine the fields and meanings on the RBI2 screen.

Field Meaning
Fund Sub-account number that is involved with the asset rebalance.
Pct The percentage of value that the sub-account will be rebalanced to.
The sub-account numbers and percentages displayed are involved with the next scheduled asset
rebalance. End of the RBI2 screen press Enter to proceed to the RBI3 screen to view the
unscheduled rebalance sub-account numbers and percentages.

FOR INTERNAL USE ONLY 88

Transaction History

Introduction Transaction history displays the asset rebalance segment add (RB) and any
rebalance transfers (OES) that have occurred.

Transaction COMMAND TRXIA2

CO CODE 761 POL 13003379 SEC ID PROD A2 PLAN 430000 LOB 014 STAT A
History RSTR CD SPND CD PDF IND N CTR FRM ANV DT 02/22/2001 LST FIN DT 12/14/2000
*** TRX HISTORY INDEX ***
TRX EFFECTIVE PROCESSED NAME REV INH AMOUNT RT FILE
A) OES 12/14/2000 12/31/2000 NOT IN CIOIKFXA 108.00 00220
B) TRC 10/06/2000 12/31/2000 TRAIL COMM 00219
C) OES 09/14/2000 12/31/2000 NOT IN CIOIKFXA 117.83 00218
D) TRC 07/06/2000 12/31/2000 TRAIL COMM 00217
E) LCC 06/15/2000 06/15/2000 NOT IN CIOIKFXA 00216
F) LCC 06/15/2000 06/15/2000 NOT IN CIOIKFXA 00216
G) LCC 06/15/2000 06/15/2000 NOT IN CIOIKFXA 00216
H) LCC 06/15/2000 06/15/2000 NOT IN CIOIKFXA 00216
I) LCC 06/15/2000 06/15/2000 NOT IN CIOIKFXA 00216
J) LCC 06/15/2000 06/15/2000 NOT IN CIOIKFXA 00216
K) LCC 06/15/2000 06/15/2000 NOT IN CIOIKFXA 00216
L) LCC 06/15/2000 06/15/2000 NOT IN CIOIKFXA 00216
M) LCC 06/15/2000 06/15/2000 NOT IN CIOIKFXA 00216
N) LCC 06/15/2000 06/15/2000 NOT IN CIOIKFXA 00216
SEQUENCE REQUESTED VERSION HEADER INFO OVERRIDE PAGING DIR F
MORE

NXT TRX TRXI VER PROD A2 CL/POL 13003379 SEC ID CO 761 OVRD N

The Rebalance The rebalance transfer (OES) is a dollar transfer that Vantage automatically
Transfer (OES) creates from the asset rebalance segment. Vantage calculates the total value
then determines the amount to be transferred in or out of each sub-account to
accomplish the percentages on the asset rebalance segment.

FOR INTERNAL USE ONLY 89

Values After Rebalance

Introduction After the asset rebalance transfer, the values will reflect the percentages
requested in the asset rebalance segment.

Values After COMMAND CP2 A2

CO CD 761 POL 13003379 SEC ID PROD A2 PLAN 430000 LOB 014 STAT A
the Rebalance ** NOTES EXIST ** ** FUND INFO ** *** VALUES ***
Transfer FND PCT UNITS VALUE VALUATION EFF DATE 06/29/2001
121 100 0.0000 0.00 GROSS PREMIUMS 41,900.00
322 000 8,471.3497 13,916.14 POLICY VALUE 47,113.75
550 000 7,216.8366 9,586.56 MKT VAL ADJ 0.00
625 000 16,238.1263 23,611.05 SURR PENALTY 865.01
ADMIN FEE 0.00
LOAN OUTSTANDING 0.00
ACCRD LOAN INT 0.00
GROSS CHECK AMT 46,248.74
STATE WITHOLDING 0.00
FED WITHOLDING 4,624.87
NET CHECK AMT 41,623.87
********** CONTRACT ******************
DEATH BENEFIT 47,113.75
ALT ADD N PROCESS CODE CC
TELE TRANS COST AVERAGING N
MARKETING GRP XXXX TAX REPORTING
CURRENT TAX YR GROSS 0.00
ACTUAL PREMIUMS PAID

NXT TRX CP VER PROD A2 CL/POL 13003379 SEC ID CO 761 OVRD N

Sub-Account Vantage calculates the value within each sub-account. Then transfers the
Percentages appropriate value in order to accomplish the percentages requested on the
asset rebalance segment. The percentages requested in the above example are
as follows:

• Money Market (121) = 0%

• Wanger Twenty (322) = 30%
• Bankers Trust Dow 30 Index (550) = 20%
• Morgan Stanley Focus Equity (625) = 50%

FOR INTERNAL USE ONLY 90

Procedures for A4 GSE Participant Level Fund
Transfers (OEG)

When To Use When a request is received to transfer a percentage or a dollar amount for the
entire participant account, the OEG transaction should be used. If the request
indicates specific asset accounts and not all asset accounts, than the OE
transaction must be used (separate OE’s for each stipulated asset account).

Contracts GSE contracts with plan codes of 330310(A4) in Company 761.

Affected

2 Ways to There are 2 ways a transfer can be requested and processed. The requester
Request & may want the transfer to be:
Process a
Transfer 1) a specific dollar amount or
2) a whole percentage of the amount in the sending sub-account(s)

Continued on next page

FOR INTERNAL USE ONLY 91

Procedures for A4 GSE Participant Level Fund
Transfers (OEG), Continued

Processing Below are the procedures to process a Dollar transfer request:

Dollar
Transfers

Step Action
1 Enter OEG in NEXT TRX field, A4 in PROD field, participant number in CL/POL field
and 761 in CO field. Press Enter. i.e. 16000884
2 Tab to DOLLAR/PERCENT IND field and enter a D
3 Tab to TRX EFF DATE field.
If effective date is current date, leave blank
If effective date is other than current date, enter effective date (mm/dd/yyyy)
4 Tab to NAME CROSS EDIT field and enter the first 3 letters of the annuitants last name.
Press ENTER. Vantage will bring you to the next screen (OEDG)
5 Tab to FUND NO field and enter FROM sub-account number using the 3-digit sub-
account number from the most current sub-account. Note: If transferring money out of
the GIA, review rules on GIA transfers.
6 Tab to TRANSFER AMOUNT field and enter dollar amount being transferred
Note: The EDIT OVRD field is always N
7 Tab to FUND NO field and enter TO sub-account number using the 3-digit sub-account
number from the most current sub-account.
8 Tab to TRANSFER AMOUNT field and enter dollar amount being transferred
Note: The EDIT OVRD field is always N
Note: The total of the TO side must equal the FROM side
9 Repeat steps 5 and 6 if more than 1 FROM sub-account
10 Repeat steps 7 and 8 if more than 1 TO sub-account
11 Press ENTER to process the transaction. An error message will appear at the bottom of
the screen if there is an error. If no errors, Vantage will bring you back to the first input
screen.
12 Press F1 for Vantage to complete the transaction. A message “Transaction has been
Accepted’ will appear at the bottom of the screen.

Continued on next page

FOR INTERNAL USE ONLY 92

Procedures for A4 GSE Participant Level Fund
Transfers (OEG), Continued

Processing Below are the procedures to process a Percent transfer request:

Percent
Transfers

Step Action
1 Enter OEG in NEXT TRX field, A4 in PROD field, participant number in CL/POL field
and 761 in CO field. Press Enter. i.e. 16000884
2 Tab to DOLLAR/PERCENT IND field and enter a P
3 Tab to TRX EFF DATE field.
If effective date is current date, leave blank
If effective date is other than current date, enter effective date (mm/dd/yyyy)
4 Tab to NAME CROSS EDIT field and enter the first 3 letters of the annuitants last name.
Press ENTER. Vantage will bring you to the next screen (OEPG)
5 Tab to FUND NO field and enter FROM sub-account using the 3-digit sub-account
number from the most current sub-account. Note: If transferring money out of the GIA,
review rules on GIA transfers on page 3.
6 Tab to TRANSFER PERCENT field and enter percent amount (Use all 5 spaces i.e.
100.0) being transferred
Note: The EDIT OVRD field is always N
7 Tab to FUND NO field and enter TO sub-account number using the 3-digit sub-account
number from the most current sub-account.
8 Tab to TRANSFER PERCENT field and enter percent amount (Use all 5 spaces i.e.
100.0) being transferred
Note: The EDIT OVRD field is always N
Note: The total of the TO side must equal 100%
9 Repeat steps 5 and 6 if more than 1 FROM sub-account
10 Repeat steps 7 and 8 if more than 1 TO sub-account
11 Press ENTER to process the transaction. If there is an error, an error message will appear
at the bottom of the screen. If no errors, Vantage will bring you back to the first input
screen.
12 Press F1 for Vantage to complete the transaction. A message “Transaction has been
Accepted’ will appear at the bottom of the screen.

Continued on next page

FOR INTERNAL USE ONLY 93

Procedures for A4 GSE Participant Level Fund
Transfers (OEG), Continued

Reversing a Occasionally, a transfer needs to be reversed. This may need to be done when
Transfer one of the following two situations occur:
1) the transfer was processed incorrectly, or
2) another transaction, such as a payment, needs to be backdated

Note: You cannot backdate over an OEG. This is a 2-day process.

On the 1st day, you must reverse the OEG and backdate the other transaction.
On the 2nd day, reapply the OEG with the original date.
Reversals must be done at the participant level.

Reversal Below are procedures to reverse an OEG transfer. This will reverse all
Procedures individual OE’s generated by the OEG transaction:
Day 1:
Step Action
1 Enter TRXH in the NEXT TRANS field, A4 in PROD field, participant number in
CL/POL field and 761 in CO field. Press Enter twice i.e. 16000884
2 On the TRXH screen, determine and write down the EFF DATE (effective date) and
FILE (file code) number of the transfer that needs to be reversed. (You will need this
information to input on the OEG screen)
3 Enter OEG in NEXT TRANS field, A4 in PROD field, participant number in CL/POL
field and 761 in CO field. Press Enter
4 Tab to the EFF DATE field and enter the EFF DATE taken from the TRXH screen
(mm/dd/yyyy)
5 Tab to the REVERSAL CODE field and enter the FILE taken from the TRXH screen
6 Tab to the NAME CROSS EDIT field and enter the first three letters of the annuitant’s
last name. Press Enter
7 Press F1 to process the reversal

Day 2: Reapply OEG with the original date and process accordingly.

Continued on next page

FOR INTERNAL USE ONLY 94

Procedures for A4 GSE Participant Level Fund
Transfers (OEG), Continued

Edits Below is a chart showing the edits for the OEG transaction:

Edit Reason
XB40 Group Transfer reversal required Trying to reverse an OE that is linked to an OEG
transaction
X037 No Xfers before free look end date Temporary Money Market indicator = Y, and the
effective date is before the free look end date
X061 Max fixed fund Xfers exceeded Check all policies linked to the participant to see if the #
of transfers limit from the GIA is exceeded
R043 Restrict code is on One of the policies is in restrict
R702 Group client is restricted The Case client is in restrict
R707 Certificate client is restricted The Participant is in restrict
G006 Transfer from fund not on any The ‘transfer from’ fund does not exist on at least 1
policy policy
X062 Fixed fund value less minimum Transfer from GIA exceeds 25% or $1000.00
R096 Trx eff prior to non auto rev tr A non-auto reversal transaction needs to be reversed and
reapplied. Note: This error will appear for every non-
auto reversal transaction on the participant & each asset
account

FOR INTERNAL USE ONLY 95

 Company Codes and Policy Numbering Series

Company Codes and Refer to the table below for the company codes in Vantage, the product
Policy Numbering codes and the numbering series.
Series

Company Product Name Product Numbering

Code Code Series
Annuity Products
761 “Old” Big Edge A2 Q followed by 8
(PHL) or 10 Numbers
761 Big Edge Plus A2 QNON, QCRP,
(PHL) QIRA followed
by 7 Numbers
761 Big Edge Plus (BE+) A2 13000000
(PHL) Big Edge Choice NY (BECNY)
The Phoenix Edge VA NY (PENY)
Retirement Planners Edge NY (RPENY)
Phoenix Income Choice NY & Maine (PIC)
761 Phoenix Select Plus NY & Maine (PSP) A2 18000000
(PHL) Phoenix Interest Plus NY & Maine (PIP)
761 “Old” Home Life Annuities A2 V001234B
(PHL) V001234C
V001234D
761 Group Strategic Edge (GSE) A2 15000000
(PHL)
761 Group Strategic Edge (GSE) A4 16000000
(PHL) issued after 1/1/96
002 Templeton (TIP) A2 12000000
(PHL)
004 SPDA A2 14000000
(PHL)
008 Big Edge Choice (BEC) A2 23000000
(PHLVIC) The Phoenix Edge VA (PE)
Retirement Planners Edge (RPE)
Phoenix Premium Edge (Bonus Annuity)
Phoenix Income Choice(all states except NY & Maine) (PIC)
008 Phoenix Select Plus(all states except NY & Maine) (PSP) A2 28000000
(PHLVIC) Phoenix Interest Plus(all states except NY & Maine) (PIP)
973 (PHL) Phoenix Investor’s Edge A2 83000000
Phoenix Spectrum Edge

Continued on next page

FOR INTERNAL USE ONLY 96

Company Codes and Policy Numbering Series, Continued

Company Product Name Product Numbering Series

Code Code
Life Products
003 Universal Life U1 U000000
(PHL) (PML Products)
005 ICAP U2 V000000000
(PHL) (Anchor)
005 RSVP U2 VR0000000
(PHL) (Anchor)
761 Phoenix Edge (SPVUL) U2 11000000
(PHL)
761 Flexedge U2 11100000
(PHL) Joint Edge (JE)
Qualified Flexedge
Flexedge Success (FES)
Qualified Flexedge Success
Estate Edge (EE)
Qualified Estate Edge
Phoenix Individual Edge (PIE)
Qualified Phoenix Individual Edge
966 Private Placement U2 96600000
(PHL) Bessemer
973 Phoenix Estate Legacy (UL) U2 97300000
(PHL) New Phoenix Edge SPVL
Phoenix Accumulator (UL)
Phoenix Protector (UL)
975 Phoenix Estate Legacy (UL) U2 97500000
(PHLVIC) Phoenix Accumulator (UL)
Phoenix Protector (UL)
977 Phoenix Estate Legacy (UL) U2 97700000
(PLAC)

FOR INTERNAL USE ONLY 97

Status Codes and Restrict Codes

Status Codes The status code describes a policy’s current condition. Refer to the table
below to determine the status, products affected and the meaning of the status
code.

Status Code Products Meaning

A VA and VUL Active
C VA and VUL Canceled for Premium
D VA and VUL Death
L VA and VUL Lapsed
M VA Only Matured
N VUL Only Not Taken (no money)
P VUL Only Prelapse
S VA and VUL Surrendered
V VA and VUL Free Look for Value
W VA and VUL Waiting for Initial Premium
X VA and VUL Policy is Incomplete
1 VUL Only Policy in Underwriting, No Money
2 VUL Only Policy in Underwriting, Money
3 VUL Only Policy in Underwriting, In Prelapse

Continued on next page

FOR INTERNAL USE ONLY 98

Status Codes and Restrict Codes, Continued

Restrict Codes A restrict code freezes the policy and prevents further administrative activity
either internally or externally.

Restrict Code Products Caused by or Meaning

C VA Only Point in Scale restrict (system generated)
D VUL only Death Claim Pending
K VA Only Caused by Systematic Withdrawal, ran out of value
(system generated)
L VA and VUL Legal (input by administration)

VA Only A loan default and will occur until phase II is

(403b’s) complete. (system generated)
M VA and VUL Malfunction (major problem, IS must be involved
to fix error) (system generated)
R VA and VUL Transaction Errored (system generated)
S VUL Only Money in Suspense and Policy is in Prelapse
(system generated)
Y VA and VUL Transaction Errored (system generated)

Note: If you encounter a restrict code not included in the above list, please see
your senior for assistance.

FOR INTERNAL USE ONLY 99

Lines of Business Codes

Lines of Refer to the chart below to determine the line of business code and the
Business Codes corresponding plan type.

Line of Plan Type Qualified

Business Code
001 403b - TSA Yes
002 501c - TSA Yes
003 401a - Pension Yes
004 401a - Pension Yes
005 Keogh Yes
006 Salary Savings No
007 Deferred Comp No
008 Thrift Plan No
009 Individual No
010 IRA Yes
011 Spousal IRA Yes
012 SEP IRA Yes
SAR SEP
013 457 Plan Yes
014 457 Plan Yes
015 457 Plan Yes
016 457 Plan Yes
019 Target Benefit Yes
020 401k Yes
028 Erisa 403 Yes
029 Erisa 501 Yes
030 Simple IRA Yes
031 Simple 401k Yes
032 Roth IRA No

FOR INTERNAL USE ONLY 100

 Variable Annuity Screens

Field Name Vantage Screen Where Information is Located

Admin Fee Indicator CI4 screen
Advance Notify GEI (Only if one is set up) and CI2 gives effective date
Age, Issue CP screen and the CI1 screen
Agency where commission agent is PD screen, unless Broker/Dealer and then B/D #. Broker/Dealer
located name on line 6 of the PD screen
Agency, Servicing CP screen, CI1 screen Unless Broker/Dealer then B/D # only
Agent, Commission CP screen and the PD screen
Agent, Servicing CP screen and CI1 screen
Allocation of future premium CP screen and ALCI screen, FND1 screen
Alternate Address RI1 screen and an indicator on the CP2 screen
Anniversary Date CI2 screen and the legend (header)
Annuity Commencement Date CI2 and CP screen
Annuity Commencement Option CI1 screen
Beneficiary Information CP screen and the BD screen
Billing Information BI screen (Modal prem, Bill Option and Bill Freq on CP screen)
Case Information CL1 using the case number
Case Number CI1 screen (under the field name Client), BI (BL CL NO and
only if on a billing mode) and the RI1 or RI2 screen
Contingent Annuitant CC1 screen
Contingent Annuitant Indicator CI1 screen
Data Collect DC screen
Date of Birth DFI screen (under DFI number), CP screen and RI1 screen
Date, Policy Effective/Issue Date CP screen and CI2 screen
Delivery Date CI4 screen
Directory Id (usually the social RI1 screen
security number)
Death Benefit CI3 screen
Free Look End Date CP screen and CI4 screen
Fund Information FND1, FND2 screens and CP2 screen, (number of units only
SCHA screen) and the SS2 screen
Fund Values and # of Units CP2 screen, 2nd screen of VALA (through the VALM screen)
Gross Premiums CP2 screen, FND2 screen and the SS1 screen
Initial Premium (initial deposit) BI screen and GP screen
Last Financial Processing Date CP screen, CI2 screen and legend (header)
Last Non-Financial Processing Date CI2 screen
Money Market, Temporary CP screen and ALCI screen
Next Activity Date SCHA screen

Continued on next page

FOR INTERNAL USE ONLY 101

 Variable Annuity Screens, Continued

Field Name Vantage Screen Where Information is Located

Non-Qualified Indicator CI1 screen
Owner Information CP screen, the lower half of the RI1 screen and the SS3 screen
Partial Surrender Information SUR, SURI, SURD FLOW and VALB (through the VALM)
screens
Policy Effective Date (Issue Date) CP screen, SS1 screen and CI2 screen
Premium Payments GP and the FLOW screens
Process Code CP screen and PD screen
Qualified Indicator CI1 screen
Restrict Code CP screen and the legend of most screens
Retirement Age CI1 screen
State, Issue CI1 screen and SS1 screen
State, Resident CI1 screen and the SS1 screen
Systematic Transfer Information Indicator on CP, CP2 screen or GC screen
Systematic Withdrawal Information POI-POI2 screen
Systematic Withdrawal Payout SUR screen, SURI screen and the FLOW screen
Information
Tax Year on premium paid FLOW screen under the heading of TXY field
Telephone Transfer Indicator CP screen and CI4 screen
Temporary Money Market CP screen and the ALCI screen
Timing Service CP screen and the CI4 screen
Transaction History TRXI through the TRXH screen
Unit Prices UVII screen
Unit Values per chunks of money VALG screen through the VALM screen
Values as of a Certain Date VALA screen through the VALM screen

FOR INTERNAL USE ONLY 102

2000 & 2001 PCS Schedule

PCS Schedule The table below displays the PCS extract date (last day to stop/change etc.)
Check-O-Matic for the month. The apply date is the date that the payment
will come out of the PCS draft amount field (BI screen) and show as a
payment on the contract.

Extract Date Apply Date

01/09/2001 01/16/2001
02/09/2001 02/15/2001
03/09/2001 03/15/2001
04/09/2001 04/16/2001
05/09/2001 05/15/2001
06/08/2001 06/15/2001
07/09/2001 07/16/2001
08/09/2001 08/15/2001
09/07/2001 09/17/2001
10/09/2001 10/15/2001
11/09/2001 11/15/2001
12/07/2001 12/17/2001

FOR INTERNAL USE ONLY 103

Revising Transactions in the Revolving Error File (RC) or in Data
Collect (DC)

Revising Use the following instructions to revise information on the Revolving Error
Transactions File (RC) or Data Collect (DC) to send the corrected transaction to data
Collect (DC) which will include suspense information, if applicable. When
revising the transaction in revolving error file (RC), BEFORE committing
the transaction to Data Collect (DC), you MUST correct the input that
resulted in the original error.

Step Action
1 The cursor will be positioned at Selected Sequence field. Input the
letter of the Seq Id that corresponds to the Trans Type that you
want to revise. Press Enter.
2 Vantage will bring up the transaction that needs to be corrected.
To correct the transaction, type CHANGE on the Command line.
3 Correct the input on the transaction. If the transaction is a multi-
screen transaction, press Enter to proceed to the 2nd screen.
Correct the input, if applicable. Continue to press Enter until you
have proceeded to all screens for the transaction. When you have
corrected ALL the input on the transaction, press F1. If
edits/warnings appear, correct the input and press F1 again.
4 Vantage will respond with Transaction Accepted.

NOTE: If you go to the Revolving Error File (RC) or Data Collect (DC),
once a revision has been completed, an R will display in the DEL/REV field.
The R means that the transaction has been revised.

NOTE: If you do not press F1, after CHANGE is typed on the command line,
the only transaction will be the revision. There will NOT be a corrected
transaction to process in the nightly batch run. The transaction will be lost.

NOTE: With the 12.0 Vantage upgrade, the suspense information, (the ticket
number and suspense amount), on the premium payment (NA) will be
preformatted for you on the Revolving Error file (RC). Therefore, if you
revise the NA on the Revolving Error File (RC), you will not need to do a
suspense refund (SR).

FOR INTERNAL USE ONLY 104

Transactions in Vantage

Vantage Use the table below for the screen where transactions are completed, what
Transactions will show in data collect, what products are involved, whether the transaction
will automatically reverse or needs to be manually reversed and if the
transaction can be revised in data collect or if it requires the transaction to be
deleted and redone.

Transaction Name Screen Trans VA, Revise Auto- Commit

Type in VUL, UL or Reverse to DC
DC or or All Delete or Non-
TRXH and Auto-
Redo in Reverse
DC
Advance Notify Add GEA GEA All Revise Auto- Enter
Reverse
Advance Notify GEI GEC All Revise Auto- F4
Change Reverse
Allocation Chg ALCI LE VA and Delete & Auto- F4
VUL Redo Reverse
Alternate Address RI1 LAAD All Delete & Auto- F4
(Client File) Redo Reverse
Annual Statement AN AN All Revise N/A Enter
Annuitization TZ TZ VA only Revise Non- Enter
Auto
Reverse
Beneficiary Chg BD LBDC All Delete & Auto- F4
Redo Reverse
Billing Chg BI LBI All Delete & Auto- F4
Redo Reverse
Cancellation QA1 QAC or VA and Revise Non- Enter
QAF VUL Auto
Reverse
Client or Case Add DA1 DA All Revise N/A F1
Case Chg CL1 LCL All Delete & N/A F4
Redo
Client Delete BEC BE All Revise N/A Enter
Complex Chg DCC1 LDCC VA only Delete & N/A F1
Redo

Continued on next page

FOR INTERNAL USE ONLY 105

Transactions in Vantage, Continued

Vantage Transactions (continued)

Transaction Name Screen Trans VA, Revise Auto- Commit

Type in VUL, UL or Reverse to DC
DC or or All Delete or Non-
TRXH and Auto-
Redo in Reverse
DC
Contingent Annuitant CC1 LCC VA only Delete & Auto- F4
Add Redo Reverse
Contract Segment CI1- LCI1 All Delete & Auto- F4 on 1st
Chg CI4 Redo Reverse page
Contract Segment CI5 LCI2 VUL and Delete & Auto- F4
Chg UL Redo Reverse
Death Benefit Option GM GM VUL Revise Non- Enter
Chg only Auto
Reverse
Death Claim PA1 PA VA and Revise Non- Enter
VUL Auto
Reverse
Face Decrease GLD GLD VUL Revise Non- Enter
only Auto
Reverse
Face Increase (Layer) GLI1 GLI Flexedge Revise Non- F1
& FES Auto
Reverse
Issue Print IP IP All Revise N/A Enter
Key Change (Case # EE EE All Revise Auto- Enter
Change) Reverse
Loan TC1 TC VUL and Revise Non- F1
UL Auto
Reverse
Loan Repayment NE NE VUL and Revise Auto F1
UL Reverse
Partial Surrender TB1 TB VA and Revise Non- F1
VUL Auto
Reverse

Continued on next page

FOR INTERNAL USE ONLY 106

Transactions in Vantage, Continued

Vantage Transactions (continued)

Transaction Name Screen Trans VA, Revise Auto- Commit

Type in VUL, UL or Reverse to DC
DC or or All Delete or Non-
TRXH and Auto-
Redo in Reverse
DC
Policy Add EA1+ EA All Revise N/A F1
Policy Delete BE BE All Revise N/A Enter
Premium Payment NA1 NA All Revise Auto- F1
Reverse
Producer Change PD LPDC All Delete & Auto- F4
Redo Reverse
Role Change RI1- LRI All Delete & Auto- F4
(Owner/Payor Chg) RI2 Redo Reverse
Status Request EM EM All Revise N/A Enter
Surrender TA TA VA & Revise Non- Enter
VUL Auto
Reverse
Suspense Refund SR SR All Revise N/A Enter
Systematic Transfer GC GC VA & Revise Auto- Enter
Segment ONLY VUL Reverse
Systematic GK1 GK VA Revise Non- F1
Withdrawal Add Auto-
Segment ONLY Reverse
Systematic POI LPOI VA Delete & Auto- F4
Withdrawal Change Redo Reverse
Segment Chg ONLY
Transfer OE OE VA & Revise Non- Enter
VUL Auto
Reverse

FOR INTERNAL USE ONLY 107

VA Transfer Cheat Sheet

Introduction The VA Transfer Cheat Sheet is designed for VUL personnel to be able to QC
VA transfers (OE’s).

Guaranteed There are limits on the amount of value that may be transferred out of the
Interest GIA every policy year. Only one transfer of 25% or $1,000.00 (whichever is
Account (GIA) greater) of the GIA value is allowed per policy year. However, if the
maximum amount is transferred in a policy year, then the 2nd consecutive
policy year they may transfer 33% of the value, 3rd consecutive policy year
they may transfer 50% of the value and the 4th consecutive policy year they
may transfer 100% of the value in the GIA.

Coding an If a transfer is moving more than 25% of the value out of the GIA (and the
Override on above acceptable override conditions apply) then one field must be coded to
GIA Transfers override. The field name, on the 1st screen of the OE, is Minimum Remain
Override and must be coded a Y.

Telephone The telephone transfer indicator (located on the CI4 and the CP screens) must
Transfer be verified before a transfer is accepted. Refer to the table below for the
Indicator meaning of the telephone transfer indicator on Big Edge, Big Edge Plus, Big
Edge Choice, Templeton, Phoenix Edge – VA and Retirement Planners
Edge.

Telephone Transfer Indicator Meaning

(Tel (e) Trans Ind)
Tele Trans Ind = O Owner Only
Tele Trans Ind = Blank Owner and Agent/Broker
Tele Trans Ind = N Nobody

NOTE: Transfers can ONLY be taken from an agent, an agent’s assistant and
an owner, taking into account the above telephone transfer indicators.

Continued on next page

FOR INTERNAL USE ONLY 108

VA Transfer Cheat Sheet, Continued

Telephone Refer to the table below for the meanings of the telephone transfer indicator
Transfer on Group Strategic Edge.
Indicator

Allocated Participant Accounts Unallocated Accounts (Case

Number begins with UN and
Annuitant name is GSE)
Tele Trans Ind = P for participant Tele Trans Ind = T for Trustee
AND trustee ONLY
Tele Trans Ind = N for nobody Tele Trans Ind = N for nobody

NOTE: An agent/broker does NOT have authority to do telephone transfers.

However, there are two exception cases. The telephone transfer indicator, in
those cases, are blank to indicate that the agent/broker has authorization.

Systematic Before transferring 100% out of any Sub-Account verify that a systematic
Transfer transfer does not exist. For VA policies a Systematic Trans indicator is
Warning located on the CP screen (Y = Yes and N = No). To verify the sub-accounts
involved in a systematic transfer please check the GC screen. Refer to the
table below on how to proceed.

If Then
The sub-account that 100% of the The GC needs to be ended or
value is being transferred IS on the changed.
GC.

The sub-account that 100% of the Leave the GC alone.

value is being transferred is NOT on
the GC.

Free Look End A transfer can NOT be processed, if the policy has Temporary Money
Date Market, until the day after the Free Look End Date.

FOR INTERNAL USE ONLY 109

GSE Transfers and Allocation Changes

Introduction The enhanced GSE product will have all allocations the same for all the asset
accounts. Transfers will also need to be completed for each active asset
account.

Transfers Transfers (OE) must be completed for ALL asset accounts that are in active
status.

NOTE: Transfers may NOT be taken until the end of the free look period.

Fields to be Use the tables below to determine what fields and where to locate them before
Checked for taking or making transfers.
Transfers

Allocated Unallocated Accounts Telephone Transfer

Participant Accounts (Case Number begins Indicator
with UN and Annuitant
name is GSE)
Tele Trans Ind = P for Tele Trans Ind = T for CLC screen using the
participant AND Trustee ONLY case number OR on the
trustee CP1 using the participant
number
Tele Trans Ind = N Tele Trans Ind = N for CLC screen using the
for nobody nobody case number OR on the
CP1 using the participant
number

NOTE: An agent/broker does NOT have authority to do telephone transfers.

Asset Accounts You will need to verify the active asset accounts when transfers are being
taken or completed. The available asset account types are found on the CLC
screen using the case number. To verify the active asset accounts that a
participant has, you will need to go to the CP2 screen using the participant
number. An OE will need to be completed on EACH active asset account.

Continued on next page

FOR INTERNAL USE ONLY 110

GSE Transfers and Allocation Changes, Continued

Allocation Allocation changes must be completed for ALL asset accounts whether they
Changes are in active OR waiting status.

NOTE: Allocation changes may NOT be taken until the end of the free look
period.

Fields to be Use the table below to determine who has authorization to make allocation
Checked for changes.
Allocation
Changes

Authorized Fund Field Fund Field Allocation

Person Equals Y Equals N Change
(CP1 Screen) (CP1 Screen) Completed
Trustee Yes No CLF screen
(starting on the
CFI) using the
case number
Participant No Yes ALCI screen
using the
individual asset
account numbers

Asset Accounts You will need to verify the asset accounts that a participant has. The asset
accounts can be found on the CP2 screen using the participant number. An
ALCI change transaction will need to be completed on EACH asset account.

FOR INTERNAL USE ONLY 111

Rebalancing Tips

Tips Reminders and things to check before processing a rebalancing request.

DCA Is there currently an active DCA?

If so, a rebalancing cannot be set up at the same time. They must either stop the
DCA or not have the rebalancing.
If not, okay to proceed.

Restrictions GIA & MVA cannot be included in a rebalancing.

Rebalancing is not allowed on GSE (A2 or A4)
Rebalancing is not allowed on Templeton

Current Is there currently an active rebalancing? Each policy can only allow one active
Rebalancing rebalancing. One time rebalancing requests do not effect this restriction. * One time
rebalancing requests cannot be stopped.

Calendar Dates AC 12/31

SC 6/30 & 12/31
QC 3/31, 6/30, 9/30 & 12/31
MC Last day of every month

Start Date A start date is only required for a specific date rebalancing. If the request is for a
calendar year rebalancing, no start date is needed.

Note 00.0 is a valid percent. This will remove all money from that sub-account upon each
rebalancing. It is very important to clarify if the client may ever want to put money
in that sub-account to stay. If the client wants to move value out of a specific sub-
account one time only and it doesn’t need to be included in the future rebalancing
transactions, you may want to process an OE, then set up the rebalancing to begin at
the next period.

Date Codes Specific Period Calendar Year

01 for Annual AC for Annual
02 for Semi-Annual SC for Semi-Annual
04 for Quarterly QC for Quarterly
12 for Monthly MC for Monthly

FOR INTERNAL USE ONLY 112

Quick Reference for Asset Rebalancing

Asset Asset rebalancing was announced on November 11, 1999.

Rebalancing

Restrictions The following is a list of restrictions for Asset Rebalancing

•NOT allowed to rebalance GIA or MVA sub-accounts. (no exceptions)
•NOT allowed for GSE contracts (A2 and A4).
•NOT allowed for Templeton contracts
•NOT allowed if a Systematic Transfer segment is currently active.
•NOT allowed to start until after the free look period has ended.*

Frequencies The following frequencies are allowed for Asset Rebalancing.

Allowed • Annual = 01
• Semi-annual = 02
• Quarterly = 04
• Monthly = 12
• Annual calendar year = AC (last day in December)
• Semi-annual calendar year = SC (last day in June and December)
• Quarterly calendar year = QC (last day in March, June, September and
December)
• Monthly calendar year = MC (last day in each month)

Confirms and Confirmations and statements will show an asset rebalance as a Rebalance
Statements Transfer.

Transaction The asset rebalance add is an RB transaction.

History The asset rebalance transfer is an OES transaction.

New Screens The asset rebalance add transaction is completed on the RB1-RB3 screens.
Inquiry for an asset rebalance segment is viewed on the RBI1-RBI2 screens.
Restarting, changing, skipping or terminating an asset rebalance is completed
on the RBI1-RBI2 screens.

Continued on next page

FOR INTERNAL USE ONLY 113

Quick Reference for Asset Rebalancing, Continued

Asset The asset rebalance status indicator meanings are as follows:

Rebalance • N = no asset rebalance segment
Status • Y = active asset rebalance segment
Indicator • S = stopped, asset rebalance segment has been stopped or terminated.

The following asset rebalance status indicators display on the inquiry segment
(RBI1)
• A = active asset rebalance segment
• T = terminated asset rebalance segment

New Fields The asset rebalance status indicator is displayed on the following screens:
• CP screen
• CI3 screen
• SS1 screen
• RBI1 screen

The next rebalancing date is displayed on the following screens:

• CI3 screen
• SS1 screen
• RBI1 screen

Processing Processing Hints:

Hints • To end a GC, the end date must be at least one day before asset rebalance
start date.
• The AWD work type will be a SA Transfer.
• If the asset rebalance segment add needs to be reversed, the rebalance
transfers (OES) must be reversed on the OE screen.
• A policy add (EA) and an asset rebalance add (RB1-RB2) can be processed
on the same day.*
• A manual transfer (OE) and a scheduled asset rebalance (OES) can process
in the same day. The manual transfer will process first then the asset
rebalance transfer.
• If the OE requires correction, the OES must be reversed, the OE reversed,
and the OE reprocessed. The OES will automatically reprocess.
• An unscheduled rebalance can NOT be stopped.

FOR INTERNAL USE ONLY 114