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Resolution For Signature Validation

The document provides solutions for resolving issues with invalid or unknown signatures in digitally signed PDF documents. If the signature status shows as invalid, the user should upgrade their Adobe Reader to version 9 or above. If the signature shows as unknown identity, the user should right click the signature, select properties, show the certificate, add it to trusted identities, and validate the signature after adjusting security settings.

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shrideepb
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Download as DOCX, PDF, TXT or read online on Scribd
46 views

Resolution For Signature Validation

The document provides solutions for resolving issues with invalid or unknown signatures in digitally signed PDF documents. If the signature status shows as invalid, the user should upgrade their Adobe Reader to version 9 or above. If the signature shows as unknown identity, the user should right click the signature, select properties, show the certificate, add it to trusted identities, and validate the signature after adjusting security settings.

Uploaded by

shrideepb
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Resolution for signature validation

Issue - The signature in the digitally signed .pdf document shows the status ‘invalid signature / unknown
identity’ If the signature in the signed document shows invalid signature.

Solution - Check your Adobe reader version. If the version number is less than 9 Upgrade to Adobe 9 or
above.

Issue - If the signature in the digitally signed .pdf document shows unknown identity.

Solution- You are requested to follow below steps a. Right click over the signature shown in the signed
document b. Select Signature Properties c. Click ‘show certificate’ d. Select the ‘Trust’ tab in the shown
certificate e. Click ‘Add to Trusted Identities’ f. Click ‘OK’ in the pop up window g. Tick the following
options i. Certified documents ii. Dynamic Content iii. Embedded high privilege Java Script iv.
Privileged System Operations h. Click ‘OK’ i. Click ‘OK’ j. Click ‘Validate Signature’ button

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