4 | Progress test

Working with words

Match 1–10 to definitions a–j. Complete these conversations with the missing
question words.
1 ticket machine _____ a You call people on
this. 17 A _____ do you work for?
B Microsoft.
2 mobile phone _____ b You enter this with 18 A _____ does your company produce?
your username. B We don’t produce anything. We
provide financial services.
3 put in _____ c You buy your 19 A _____ do you work?
tickets from this. B In Lyon in France.
20 A _____ _____ do you have meetings
4 Internet _____ d You do this with with your boss?
your money at the B Never.
coffee machine. 21 A _____ do you travel to work?
B By bus.
5 laptop _____ e You do this when 22 A _____ do you start work?
you finish work on B At nine o’clock.
your computer. 23 A _____ do you work at home?
B Because I write computer software. I
6 button _____ f You press this. don’t have to work in an office.

7 start menu _____ g You work on this

when you travel for
Business communication
business.
Replace 24–30 in the conversation with a–g, so that
8 switch off _____ h You copy the meaning stays the same. Write the letters next
documents on this. to the numbers.

24 _____ a Do you want a hand

9 password _____ i You can search for
25 _____ b help me
information on this.
26 _____ c Insert
27 _____ d Next
10 photocopier _____ j You click on this to
28 _____ e Yes, of course.
select a computer
29 _____ f That would be good.
program.
30 _____ g I’m trying

Language at work A Hi, can you 24give me a hand?

B 25
Sure. What’s the problem?
Tick () the correct sentences and change the A Well, how do I buy a ticket from this
incorrect sentences. machine?
B First of all, touch the screen. 26Then, press the
Example: ticket. Do you want me to press the next train?
We work 8 hours always a day.  A 27
Yes, please. And also 28I don’t know how to
We always work 8 hours a day. pay with my credit card.
29
B Put in the card here. And finally, take your
11 They’re always late for work. _____ ticket.
12 We work on sometimes Saturdays. _____ A Thanks a lot.
13 She takes a lunch break never. _____ B 30
Can I help you with your luggage?
14 Do you often take a sick day? _____ A No, it’s OK. I can carry it.
15 I finish rarely on time. _____
16 Is he usually at the warehouse in the Result _____ / 30 marks
afternoon? _____

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Speaking test
Role cards
Copy this page and cut out the role cards for the students. Students should do both role-plays. Then use the
Speaking test results form to evaluate each student’s performance. You can then cut out the results and give
them to the students.

Student A Student B

1 It’s your coffee break. You see a visitor at the 1 You are a visitor at a company. You want a
coffee machine in your company: cup of coffee but you don’t understand the
 offer help coffee machine. Respond to Student A’s offer
 explain how to get a cup of coffee (put and answer his / her questions.
money in, press button, etc.)
 ask the visitor who he / she works for 2 You are at a conference in Germany. You
 ask another question about his / her want to buy a ticket for the bus to the city
company centre. Another person at the conference
 ask how often the person visits your doesn’t know how to use the ticket machine:
company.  offer help
 explain how to buy a ticket ( press
2 You are at a conference in Germany. You button, put in credit card, etc.)
want to buy a ticket for the bus to the city  ask the visitor who he / she works for
centre. You don’t understand the ticket  ask another question about his / her
machine. Respond to Student B’s offer and company
answer his / her questions.  ask how often the person visits
Germany.

Speaking test results

Use these forms to evaluate the students.

Student A Student B
Can the student … Didn’t do this Yes, but with Yes, did this Can the student … Didn’t do this Yes, but with Yes, did this
(0 points) some mistakes very well (0 points) some mistakes very well
(1 point) (2 points) (1 point) (2 points)
offer help offer help

explain how a explain how a

machine works machine works

ask a visitor who he / ask a visitor who he /

she works for she works for

ask another question ask another question

about the visitor’s about the visitor’s
company company

ask how often the ask how often the

person visits person visits

Result ______________ / 10 marks Result ______________ / 10 marks

Business Result Elementary Progress Test 4 Photocopiable © Oxford University Press