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This document provides a summary of Sayed Jawed Sadat's contact information, professional experience, education, languages, certifications, and references. It includes details about his experience providing IT support, working as a cultural adviser and linguist for the U.S. Army in Afghanistan, and training as a pharmacy technician. He is fluent in several languages and has a Bachelor's degree in Business Administration.

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Anurag Sharma
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118 views

Protected Upload PDF

This document provides a summary of Sayed Jawed Sadat's contact information, professional experience, education, languages, certifications, and references. It includes details about his experience providing IT support, working as a cultural adviser and linguist for the U.S. Army in Afghanistan, and training as a pharmacy technician. He is fluent in several languages and has a Bachelor's degree in Business Administration.

Uploaded by

Anurag Sharma
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Sayed Jawed Sadat

Direct contact: (214) 971-0368


Email: [email protected]
Address: 12250 Abrams Rd, Dallas, Texas, 75243

SUMMARY
Varied abilities including IT support, data entry Coordinator, U.S. Army
cultural adviser and linguist, and Customer service representative. Can speak,
read, and write four languages excellently. As well as, Can speak, read, and
write two additional languages good to fair. Executive Assistant and data
coordinator over 3 years, Interpreter and Cultural Adviser includes 4 years of
experiences. And, Professional Tailor includes over five years of experiences.

Educational Background

Aria University ( Balkh province, Afghanistan)


2011 -2014, Completed the 4 years of (B.B.A) bachelors in Business administration.

Ustad Saleh M, High School (Balkh province, Afghanistan )


2010 - Graduated from High School (General Studies).

LANGUAGES
Languages Speaking Reading Writing
Uzbeki Native Language
English Excellent Excellent Excellent

Persian/Dari Excellent Excellent Excellent

Pashto Excellent Excellent Excellent

Turkish Fluent Good Good

Urdu/Hindi Excellent Good Good

Professional Work experience


Page 1 of 3
MasTec Advance Technology.Inc (AT&T third party
company) (IT Support technician)
Since 2015- November 2018: Supported until management-level staff and
perform a variety of tasks related to diagnose the computer problems,
Maintaining the company PC services and equipment, Troubleshooting to
detect and solve technical problems, Installing or updating required hardware
or software and recommending computer products or equipment to improve
the company’s productivity, as well as schedule the maintenances and
teaching the clients to use the programs efficient and accurate manner.

 Provide first level contact and convey resolution to company employees.


 Properly escalate unresolved queries to the next level of support.
 Track, rout and redirect problems to correct resources.
 Update company computer data and produce activity reports.
 Manage incoming and outgoing phone and email communications.
 Maintain various departmental database systems and lists; create and
enter data into spreadsheets.
 Ensure proper recording, documentation, and closure.
 Teaching the company clients the usage of the programs.
 File, fax, distribute mail and order supplies. Prepare letters, memos, and
other routine correspondence.
 Interface with RDO and management at various levels.
 Preserve and grow my knowledge of help desk procedures, products and
services.

United States Armed forces in Afghanistan ( Cultural


adviser and Linguist )
2010 – Sep 2014; Interpreted and translated written materials and verbal
communications for the U.S. Forces while in Afghanistan for Operation
Enduring Freedom. Also provided cultural interpretations and shared
knowledge with superiors about local customs and traditions in RC-North,
North-East and Central Afghanistan.
 Verbal interpreting and translating of documents and live meetings also
Verbal interpretation of technical training.
 Processed paperwork and issuing badges to over 200 local employees
each day.
 Assisted U.S. Officers, sergeants, and soldiers with cultural and local
traditions.

Sayed Sadat– (214) 971-0368 Page 2 of 3


Certificates and Licenses
Richland Community college (Dallas, Texas, United States of the America)
2016 Successfully completed the 365 Microsoft office programs of the Computer.
(Certification)

Hanifi Computer Training Center (Balkh Province, Afghanistan)


2007 Completed the 2003 Microsoft office programs of the Computer. (Certification)

Texas Board of Pharmacy ( Pharmacy tech trainee license )


2017 – Register with Board of pharmacy and achieved my License.

REFERENCES
Bernadette B. Musekura
Position: Employment Case Manager of (RST) Refugee Services of Texas,
USA
Contact: Email: [email protected]
Phone: (972) 897-6542
Work: (214) 821-4883

Michael C. Parrish
Position: Resource Manager at MasTec Advance Technology.Inc
Contact: [email protected]
[email protected]

Shelbi Rea
Position: Resource Management group leader at Mastec Advanced
technologies.
Contact: [email protected]

Sayed Sadat– (214) 971-0368 Page 3 of 3

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