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Central Mail Exchange Center Process Flow: Bureau of Customs

This document outlines the process flow for claiming EMS packages at the Central Mail Exchange Center in Pasay City between PhilPost, Bureau of Customs (BOC), and claimants. The key steps are: 1) PhilPost sends a claim notice and claimant presents ID; 2) PhilPost locates the parcel using tracking number; 3) BOC examines the parcel, appraises items, and prepares payment; 4) Claimant pays duties and fees at BOC and receives an official receipt; 5) PhilPost collects a fee and releases the parcel upon presentation of the receipt.

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Ma Angela Mamaril
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359 views

Central Mail Exchange Center Process Flow: Bureau of Customs

This document outlines the process flow for claiming EMS packages at the Central Mail Exchange Center in Pasay City between PhilPost, Bureau of Customs (BOC), and claimants. The key steps are: 1) PhilPost sends a claim notice and claimant presents ID; 2) PhilPost locates the parcel using tracking number; 3) BOC examines the parcel, appraises items, and prepares payment; 4) Claimant pays duties and fees at BOC and receives an official receipt; 5) PhilPost collects a fee and releases the parcel upon presentation of the receipt.

Uploaded by

Ma Angela Mamaril
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Bureau of Customs

CENTRAL MAIL EXCHANGE CENTER PROCESS FLOW


Receives Claim
PHILPOST & BOC
Claim Notice SEND Notice
Personnel Examine
the Parcel with
Claimant
BRING

ID and
Examines ID and
BRING
Authorization Appraise & Classify Items
Authorization Letter
Letter

FOR EXAMINATION
LOCATE

Receives Payment
Parcel using EMS Appraisal & SENDS
Tracking Number Prepares
Payment SENDS

Official
Receipt Prepare OR & Statement of Duties Collected
SENDS

SENDS

Collects Presentation
Fee & Claimant
RELEASE
Present BOC Official Parcel to Claimant
Receipt

PHILPOST CLAIMANT CUSTOMS


GUIDLINES IN CLAIMING EMS PACKAGES

In line with our corporate vision in the smooth processing of EMS postal packages at the Central Mail Exchange Center, Pasay
City, the Bureau of Customs wishes to share the following guideline covering single transaction to wit:
1. Claim Notice Sent By PhilPost:

a. Claim Notice is immediately sent by Philpost as soon as postal package has arrived at EMS –CMEC
b. Claimant whose name appear in the letter notice is reminded to proceed at the EMS, CMEC, Pasay City.
c. Present this letter notice at the EMS-Customs Window from 8:00 o’clock AM – 5:00 o’clock PM. (Monday to Friday Only)
2. Claimant’s or Addressee’s Identify Verification (Philpost).

a. Bring company or school Identification card/voter’s ID


b. Addressee’s or claimant’s representative is required to submit an authorization letter duly notarized.
3. Location of Parcel Thru EMS Track Number By Philpost:

a. For easy location of each postal package, the EMS Track Number shall be used by Philpost in tracing each parcel brought at
the EMS.
b. Once the parcel has been located by Philpost personnel it shall be brought to Customs for examination.
4. Customs Personnel at the EMS-CMEC

a. Open/Examine EMS parcel in the presence of the claimant and Philpost personnel.
b. Appraise and classify subject taxable items.
c. The amount representing the VALUE FOR CUSTOMS declared by the SENDER in the dispatch note shall be the basis of
computation of customs duties and taxes including the postage and VAT respectively.
d. Match the value declared to that of the invoice value found inside the parcel.
e. Prepare the Official Receipt/Statement of Duties Collected On Informal Entry.
Note: Pursuant to section 100 of R.A. No. 1937 as amended better known as Tariff and Customs Code of the states that:

“All articles when imported from any FOREIGN country shall be subject to duty upon each importation”.
5. Customs Cashier Accepts Payment:

a. Receive Payment
b. Issue BOC Official Receipt
c. Forward receipt to Philpost.
6. Philpost Releasing Unit:

a. PhilPost collects Presentation Fee


b. Claimant present BOC Official Receipt
c. Release Parcel to Claimant

REFERENCES:
1. R.A. No. 1937 as amended better known as the Tariff and Customs Code of the Philippines.
2. Memorandum of Agreement Between Bureau of Customs and the former Bureau of Post now PhilPost.

DV – DUTIABLE VALUE
CD OR CUD – CUSTOMS DUTY
VAT – VALUE ADDED TAX
IPF – IMPORT PROCESSING FEE
CDS – CUSTOMS DOC, STAMPS & BIR - STAMPS

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