ACTIVIDAD DE APRENDIZAJE 4

EVIDENCIA 2: “BUSINESS MEETING WORKSHOP”

JAIR CAMILO HERNANDEZ

INSTRUCTOR

JOAN MANUEL TRIANA UREÑA

SERVICIO NACIONAL DE APRENDIZAJE SENA

TECNÓLOGO EN GESTION LOGISTICA

FICHA: 1881658

2019
 CONTENT

1. DEVELOPMENT OF THE ACTIVITY

 1. DEVELOPMENT OF THE ACTIVITY

Actividad de aprendizaje 4 Evidencia 2: “Business meeting workshop”

Business meeting workshop

In a working setting, to be able to speak in a second language, English in particular,

is a must. It allows to manage technical processes and opens up new business
opportunities. This is the reason why, this time, the training and complementary
material focuses on meetings; and it gives, not only some important meeting
expressions, but some meaningful tips on pronunciation. Now, it's time for you to
evidence your learning throughout this workshop.

1. Read the following verbs. Then, write its past form:

 begin ______began
 close_______closed
 complete____completed
 cover_______covered
 deliver _____delivered
 develop_____developed
 discuss _____discussed
 join_______joined
 hold_______held
 present _______presented
 receive _____ received
 value ______valued
 is _____been
 move ________moved

2. The following dialogue. Then, fill in the gaps using the verbs on the previous
activity.
BUSINESS MEETING DIALOGUE

Taken and adapted from: thoughtco.com

1. INTRODUCTIONS

Begin the meeting with introductions with special attention paid to

newcomers.

- Meeting Chairman: If we are all here, let's get started. First of all, I'd like
you to please join me in welcoming Jack Peterson, our Southwest Area
Sales Vice President.
- Jack Peterson: Thank you for having me, I'm looking forward to today's
meeting.
- Meeting Chairman: I'd also like to introduce Margaret Simmons who recently
JOINED our team.

2. REVIEWING PAST BUSINESS

It's a good idea to review past business shortly before moving on to the main
topic of discussion.

- Meeting Chairman: We're here today to discuss ways of improving sales in

rural market areas. First, let's go over the report from the last meeting which
was HELD on June 24th.Tom, over to you.
- Alex Young: Thank you Mark. Let me just summarize the main points of the
last meeting. We BEGAN the meeting by approving the changes in our
sales reporting system DISCUSSED on May 30th. After briefly revising the
changes that will take place, we MOVED on to a brainstorming session
concerning after customer support improvements.
- You'll find a copy of the main ideas DEVELOPED and in N these sessions in
the photocopies in front of you. The meeting DECLARED CLOSED at
11.30.

3. BEGINNING THE MEETING

Make sure that everyone has an agenda of the meeting and stick to it. Refer
to the agenda from time to time during the meeting to keep the discussion on
track.
 - Meeting Chairman: Thank you Tom. So, if there is nothing else we need to
discuss, let's move on to today's agenda. Have you all RECEIVED a copy of
today's agenda? If you don't mind, I'd like to skip item 1 and move on to item
2: Sales improvement in rural market areas. Jack has kindly agreed to give
us a report on this matter. Jack?

4. DISCUSSING ITEMS

Discuss items on the agenda making sure to paraphrase and clarify as you
move through the meeting.

- Chris Morgan: Before I begin the report, I'd like to get some ideas from you
all. How do you feel about rural sales in your sales districts? I suggest we go
round the table first to get all of your input.

- Alex Young: In my opinion, we have been focusing too much on urban

customers and their needs. The way I see things, we need to return to our
rural base by developing an advertising campaign to focus on their particular
needs.

- Anne Stevenson: I'm afraid I can't agree with you. I think rural customers
want to feel as important as our customers living in cities. I suggest we give
our rural sales teams more help with advanced customer information
reporting.

- Alex Young: Excuse me, I didn't catch that. Could you repeat that, please?

- Anne Stevenson: I just stated that we need to give our rural sales teams
better customer information reporting.

- Chris Morgan: I don't quite follow you. What exactly do you mean?

- Anne Stevenson: Well, we provide our city sales staff with database
information on all of our larger clients. We should be providing the same sort
of knowledge on our rural customers to our sales staff there.

- Chris Morgan: ¿Would you like to add anything, Tom?

- Alex Young: I must admit I never thought about rural sales that way before.
 - Chris Morgan: Well, let me begin with this Power Point presentation (Chris
presents his report). As you can see, we are developing new methods to
reach out to our rural customers.

- Anne Stevenson: I suggest we break up into groups and discuss the ideas
we've seen PRESENTED.

5. FINISHING THE MEETING

Close the meeting by summarizing what's been discussed and scheduling

the next meeting.

- Meeting Chairman: Unfortunately, we're running short of time. We'll have to

leave that to another time.

- Jack Peterson: Before we close, let me just summarize the main points:

 Rural customers need special help to feel more VALUED

 Our sales teams need more accurate information on our customers.
 A survey will be COMPLETED to collect data on spending habits in these
areas.
 The results of this survey will be DELIVERED to our sales teams.

- Meeting Chairman: Thank you very much Jack. Right, it looks as though
we've COVERED the main items Is there any other business?

- Alex Young: ¿Can we fix the next meeting, please?

- Meeting Chairman: Good idea Donald. How does Friday in two weeks time
sound to everyone? Let's meet at the same time, 9 o'clock. Is that OK for
everyone? Excellent. I'd like to thank Chris for coming to our meeting today.
The meeting is CLOSED
3. The previous dialogue doesn't include greetings at the beginning. Read the
dialogue Again and write the most appropriate greeting to start the meeting.

 For those of you who don´t know me yet, I am Jair Camilo Hernández

• Para aquellos que todavía no me conozcan, Soy Jair Camilo Hernández

 Please join me in welcoming Juan Carlos Castañeda

• Por favor, acompáñenme en dar la bienvenida a Juan Carlos Castañeda

 ¿Do we talk about business?

• ¿Hablamos de negocios?

 Well, as we are all here, we should start.

• Bueno, como estamos todos está aquí, deberíamos comenzar.

 We appreciate your assistance and willingness, with all the attention paid to
this meeting we begin

• Agradecemos su asistencia y disposición, con toda la atención puesta en

esta reunión damos inicio

 Right, everyone has arrived now, so let´s get started.

• Bien, todo el mundo ha llegado, así que podemos comenzar.

 If we are all here, let´s start the meeting.

• Si estamos todos aquí, comencemos la reunión

 Now that everyone is here, shall we begin?

• Ahora que estámos todos aquí, ¿empezamos?

 Hello everyone. Thank you for coming today.

• Hola a todos. Gracias por venir hoy.

 Okay, let´s begin. Firstly, I´d like to welcome you all.

• Bien, empecemos. En primer lugar, me gustaría dar la bienvenida a todos.

 Thank you all for coming at such short notice.

• Gracias a todos por venir en tan corto espacio de tiempo

 I really appreciate your attendance to this meeting.

• Aprecio mucho su asistencia a esta reunión.