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Syed Jibran Rufaie PH: (M), 07006085722, Kralsangri, Srinagar (J&K) Email

My name is Syed Jibran Rufaie, I had done Bsc in in Micro biology, I have work experience of almost 16 years

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135 views

Syed Jibran Rufaie PH: (M), 07006085722, Kralsangri, Srinagar (J&K) Email

My name is Syed Jibran Rufaie, I had done Bsc in in Micro biology, I have work experience of almost 16 years

Uploaded by

Jibran Rufaie
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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SYED JIBRAN RUFAIE

Ph: (M) , 07006085722,


Kralsangri, Srinagar (J&K)
Email: [email protected]

RICH EXPERINCE IN INSURANCE SECTOR, BANKING, AND PHARMA.

Skills:
MARKETING & BUSINESS DEVELOPMENT STRATEGIST
Consistent success providing strategic & operations leadership in uniquely challenging
situations.
Proactive, mutely-skilled professional, offering a strong track record of over 15 years across
Insurance Sector in turnaround and high-paced environment, handling Sales & Marketing/
Business Development/ Operations,]. Cost effective professional, successful in leading
corporations through turnaround and fast-track growth.

Demonstrated expertise in conducting market research, planning & execution, competitor/


market analysis & targeted marketing. Leverage keen analysis, insights and team approach to
drive organizational improvements and implementation of best practices, adept at working in
high pressure environments with strict deadlines and multiple deliverables. Superior
communication and interpersonal skills, capable of resolving multiple complex issues and
motivating staff to peak performance.

Targeting the Top Domestic/ International Organizations, at a Senior Managerial Position


Insurance/ Banking bringing the following transferable:

Strategy, Vision & Mission Planning, Market Intelligence & Penetration Distribution
Management, Key Account Management, Marketing/ Business Development, Finance &
Budgeting, Client servicing/Troubleshooting, Liaison & Networking, Training/ Development
Channel/ Dealer Management, Resource/ People Management, Performance Management
Cross Functional Coordination, Service Level Adherence, Team Building/ Leadership

Executive Highlights:
Recognized for high professional merit & excellence in the entire career, ensuring customer
satisfaction by achieving performance parameters delivery & quality norms.
Reviewed the 1372 lapse polices in year 2007,
Bagged several awards for outstanding performance in Client Relationship Management.
Picth Life Policy Amounted 5 Crore.
BAJAJ General Insurance OCT 2018- April 2019
SENIOR SALES OFFICER

 Identifies business opportunities by identifying prospects and evaluating their position in the
industry; researching and analyzing sales options.

 Sells products by establishing contact and developing relationships with prospects;


recommending solutions.
 Maintains relationships with clients by providing support, information, and guidance;
researching and recommending new opportunities; recommending profit and service
improvements.
 Identifies product improvements or new products by remaining current on industry trends,
market activities, and competitors.
 Prepares reports by collecting, analyzing, and summarizing information.
 Maintains quality service by establishing and enforcing organization standards.
 Maintains professional and technical knowledge by attending educational workshops;
reviewing professional publications; establishing personal networks; benchmarking state-of-the-
art practices; participating in professional societies.
 Contributes to team effort by accomplishing related results as needed

RELIANCE DIGITAL JULY 2016- November 2017

Sr.STORE MANAGER

Handle overall Store Management like Sales, Customer Relationship, Inventory Management,
maintaining Store Discipline, Deliver good customer service & good customer relationship etc.
Achieve sales targets.
Control shrinkage & dump.
Ensure all SOPs and processes are adhered to by the store staff.
Develop the process of daily staff meeting and ensure daily targets are clearly understood by
staff.
Effectively deal with customers on inquiries and complaints.
Regular interaction & follow-up with Regional team.
Suggest improvements and initiatives which can help increase Store sale.

Marina Home Interiors June 2016

Account Development Manager Job Duties:


 Responsible for reviewing royalty statements and reporting to ensure compliance with the
royalty agreements.
Reviewing and analyzing artist and producer contracts files, account information, statement
data, and other pertinent information affecting the royalty calculations and reporting.
 Present findings and recommendations and facilitate the implementation of cost-effective
solutions.
 Assist in analysis during audits by external audit firms.
 Perform special projects and other duties as assigned.

HDFC BANK
DEPUTY MANAGER Jan 2011 – Aug 2011.

Key Responsibilities:
Entrusted with handling Branch Merchandising, Administration, Operations and Audit
Compliance, ensure generation of Business and Cross Sales of Personal Banker. Involved in
Lobby Management
Lead a team in marketing the branch profitability, generating lead for third party products to the
customer. Working towards a clean product portfolio and eliminating Risk fund/fraud.
Monitoring the Personal Desk and Contract Sales Staff, authorizing Personal Banker
Transactions.
Monitoring of Dummy Account, Suspense Account, Deferred Account, Account
Payable/Receivable.
Handling Branch Business is function of lead Generated and visibility created for our products,
sales Manager has to ensure that enough visibility is there and enough visibility is there and
maximum conversion of leads.
Prove to be an effective point of contact for all related customer queries and issues. Actively
involved in the reconciliation/maintenance of Suspense account, Resister as per the required
Format.
Ensuring the enhancement of the value of existing account, retention of Existing Portfolio and
Cost Management Staff Productivity. Oversaw the Cash/Customer Transaction at the teller
Counter.
Supervising All Non- Cash Transition like DD/MC and penetration of SB on Liability Customer.
Ensure that all the tellers are adequately trained on the Products of the Bank. Monitored Staff
Productivity improving the same in conjunction with the Branch Manager.
Execute marketing visibility and rural market Campaign. Strict Adherence to bank HR
Policies/Guideline and audit Compliance. Managing the Net Worth Customer of the bank
Providing Financial Planning and Investment advice.
Review branch operations Reports. Review vault Register, Review Suspense and Dummy
Accounts.

BRANCH SERVICE MANAGER Nov 2003 – Aug 2010


Metlife Insurance, Srinagar
Key Responsibilities:
Tasked with conducting the market research to identify and develop the business opportunities.
Ensuring high level of customer satisfaction. Actively involved in allocation of individual sales
target to each agent.
Provided assistance to the agents on complicated cases and providing support for micro level
strategies. Chartered guidelines and reviewed the activities for effective and inspirational
leadership to a team of agents. Monitored the performance of agents through regular meetings.
MIS report follow-ups and periodical group interaction. Conducted training sessions for agents
on Selling skills and Product features. Conducting regular trainings for SM/CSM/CSO/FPC
Generated business by recruiting, directing, mentoring and leading a team of insurance advisors.
Designed/implemented activity tracking system for the field sales staff.
Ensured smooth liaison with Doctors regarding the quality and implementation of medical
reports.
Handled IRDA Training Documentation and Licensing of all stake holders. Managed/maintained
the regular updates on HNI applications.
Executed/maintained (monitoring) the pre licensing process for smoother operations & hand-
over. Follow up for delayed, incorrect information with bank.
Ensured smooth interface with Finance and IT departments to resolve complaint cases on high
priority Ensure that pending analysis is published to all relationships and Sales twice a week.
Tracked and resolved all the queries/ complaints/ requests raised by sales team.
Collaborated with the internal departments to maintain the specified TATs. Monitored the HNI
applications regularly. Published Monthly Performance MIS. Optimized and maximized policy
issuance.
Involved in maximizing persistency ratio and external & internal Customer satisfaction.
Standardized processes and strong process control. Contributed effective branch administration
and accounting.
Resolution of complaints and queries with respect to Renewal Premium Receipt, Renewal
Premium Notice, Policy lapsation, Reinstatements & PSP policies. Ensured Daily MIS on
payment received through SI mode. Periodic reconciliation with remittance and finance to ensure
payment get applied to policy on time.

SALES MANAGER, Wings Pharmacy, Srinagar Sep 2002 – Oct 2003

Tasked with developing communication, enhancing trade, service level adherence.


Effectively handled sales and business development activities, ensured for target achievement
with requisite investments across the region.
Responsible for growth and development of assigned territories.
To ensure delivery and achievement of company’s growth objectives.
Implementation of promotion strategies and ensure productivity and achieve monthly targets.

EDUCATIONAL

BSC - MICROBIOLOGY, Pune University, 2002


DIPLOMA IN BUSINESS AND MARKETING, Pune University, 2002
Computer Skills: Proficient with use of MS Word, MS Office and the Internet

PERSONAL DETAILS
DOB: 11th Oct 1979
Passport no; M 6278852
Preferred Location: Bangalore or Srinagar

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