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Case Study 5-1-WPS Office

This document contains information about competencies and behavioral indicators for different levels at Disney. It discusses objectives, accountability, and standards for various case studies. The key points are: 1. Objectives include enhancing business units, developing pricing models, increasing spending, and making profits. Accountability involves analytical support and communicating with partners. Standards relate to skills like analysis, pricing impact, and task management. 2. Competencies are measurable and critical for results. Behavioral indicators at different levels include creating strategies, communicating goals, and addressing issues to achieve goals. 3. Suggestions for developing competencies are to create detailed plans, clarify everyone's roles, ensure appropriate behavior, and clarify the overall purpose

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Manahil Zubair
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0% found this document useful (0 votes)
119 views7 pages

Case Study 5-1-WPS Office

This document contains information about competencies and behavioral indicators for different levels at Disney. It discusses objectives, accountability, and standards for various case studies. The key points are: 1. Objectives include enhancing business units, developing pricing models, increasing spending, and making profits. Accountability involves analytical support and communicating with partners. Standards relate to skills like analysis, pricing impact, and task management. 2. Competencies are measurable and critical for results. Behavioral indicators at different levels include creating strategies, communicating goals, and addressing issues to achieve goals. 3. Suggestions for developing competencies are to create detailed plans, clarify everyone's roles, ensure appropriate behavior, and clarify the overall purpose

Uploaded by

Manahil Zubair
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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 Case study 5-1

 Objective:-
1. Enhance business unit

2: That pricing model creates business advantage.

3. increase the percentages spend

4. To make profit and better business unit

5. Build relationship

6. Saving cost

 Accountability:-
1. analytical support, have ability to identify and rearticulate critical aspect of business

2. develop the pricing model

3. make the effort to enhance the business

4. Work for betterment of Disney

5. Communicate with business partner

6. he can work more then one at the same time

 Standard :-
superior analytical skill

2. current pricing model

3. high impact

4. ability to do work independently

5. strong verbal and communication skill

6. manage multiple task

 Case study 5-2


 Objective:
Pricing model creates business advantage
 Accountability
Develop the pricing model

 Standard:
Current pricing model

 Objective:
1. Pricing list is clear for the customer of Disney to understand better.

2. The pricing are not challenging that they could not afford, pricing are reasonable that benefit Disney
and also its customer

3. Both the company and customer are agrees upon pricing model

4. The pricing models benefit the Disney Company it create profit for the company

5. Its priority on no. one pricing is very important

6. It is set for the 6 month

7. Before price setting it is communicated with the employ that it is better or not

8. These can be change with the business environment

9 these changes pricing have a few objective, profit salary increase of employ

 Standard
1 It is related with the position. Pricing are related with the things, like for TV, they have different ticket,
film have different, home videos and DVD have different.

2. Performance is measure able and specific, it create profit like 10 million in a year

3. it is measure with the performance of the department

4. It is important with the purpose of the job and benefit to the organization

5. It is achieve able with in time

6. On regular basis it should be determine these are good or need of changing

 Objective:
Build relationship
 Accountability
Communicate with business partner
 Standard:
Strong written and verbal communication
 Objective:
I Relationships are only on the basis of business.
2 To create relationship with other business man is challenging and but not difficult.
3. creation of relationship employees are agree with him
4. It is priorities number 2
5. There is a time for relationship to complete of specific task
. 6. Relation ship can be made
7. There is a communication between employ and him to create business relation
8. There should be change in relationship to see situation, mean first some business partner
supply spare parts now they have joint adventure.
9. Relations are limited in no. so many relations are bad for the organization.
 Standard
1. Strong verbal and written communication very important based on key task of the job
2 Verifiable, negotiate with business partner.
3. Provide necessary information related to business.
4. Communication always for the organization. There should mean is that to negotiate with
customer its price is that
5. Communication is always flexible to get better result
 Objective
Enhance business unit.

 Accountability
Analytical support, have ability to identify and rearticulate critical aspect of business

 Standard:
Superior analytical skill

 Objective
1.It is clear that we want to enhance our business by critical analysis. We want to make an other them
park of Disney

2. It is challenging that enhance of business is little bit difficult, it require whole critical analysis
. 3. Both the manager and employ are agreed.

4. we take it as no. 3

5. It should be completed with in 3 month

6. It can be completed

7. each days work is communicated with employ and manager

8. strategy can be completed

9 There are 6 objective witch are completed in this year

 Standard:
1: it include key elements that can create the new park

2. it is measurable how much the employ perform

3. Its cost determined, from the data available on daily basis

4. If it become we got 100000 dollar monthly

5. it is possible to accomplish

6. information is on regular basis

 Objective
Saving cost

 Accountability
He can work more then one at the same time

 Standard:
Manage multiple tasks

 Objective:
Objectives are specific and clear, agreed upon, achieveable, and prioritize because it is clear that we
have to save our cost. It should be done by doing multiple tasks. It can be easily achieve and it is purities
that if we do this how much we save.

 Standard:
It related to task, and one can do more then one work and also meaning full how it is useful for Disney.
And also possible to do this.

 Objective:
Increase the percentage spend

 Accountability
Both the manager and employ are agreed

 Standard
High impact

 Objective:
To increase the spend is clear more customer more profit, fully communicated that all the employ are
agreed upon this it is also time bound that with in specific time we generate revinue.it is although
challenging but not possible

 Standard:
It is related to position that we take the company from where it exist to higher in the market also it is
practically measurable what rank of Disney market It is reviewed regularlly, where it stands

 Objective:
To make profit and better business unit

 Accountability
Work for betterment of Disney

 Standard:
Ability to do work independently

 Objective:
Obiective are clear specific, measuravle, significant because all are clrarly defined.

 Standard:
It is related to position.specific .realistic.meanigful because a persone do his work which is good and its
outcoum is calculated from his performance.
 Case study 5-3
 Competency Definition:
Competencies are measureable clusters of knowledge skill and abilities that are critical in determining
how results will be achieved.

Q1:
 Behavioral indicator Level :
Graduate associate should create short term, long term and medium strategies that business has
need

1: He should communicate regularly about 3 to 5 year plan to ensure business remain relevant

2: Business goals and match short term goals with long term goals deliverable to achieve business goals

3: Ensure business goals are communicated and understood across business

 Level 2:
Keep others informed of business goals and inspire buy to them

1: Develop local goals to support wider goals

2: Inspire bur into business goals by showing how individual effort contribute to them

3: Provide timely and appropriate information to supports achievements of business goals

 Level 3:
:Supports business goals by addressing issues likely to effect achieving them. oRegularly reviews and
communicate progress on business goals. oUses the business goals to prioritize work.

Q 2:
Behavior when some one not demonstrates a competency effectively

There are some points which are in effective competency

1: If he shows unfairness to all. Take work with baseness

2: If he do not work with check list.

3: If an existing frame work is need to be updated

4: Does not check performance regularly


5: Does not communicate with employ

6: Does no take feed back from customer and also employ

Q 3:
List of suggestion for developing the competencies

1: Produce detail plan to achieving objective of Disney

2: Every one knows what his work in Disney is.

3: Behavior should be necessary and appropriate to all

4: Clarification of the purpose

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