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Efficiency Performance Job R.W. White David Mcclelland Richard Boyatzis

Competence refers to the characteristics and skills that enable better job performance. The term was first used in 1959 and gained traction in 1973 when McClelland wrote about testing competence rather than intelligence. Competence involves a combination of practical and theoretical knowledge, cognitive skills, behaviors, and values used to improve performance or having the ability to perform a specific role well. While competence covers an extensive concept, there is no single agreed upon definition as different scientists define it differently.

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Satyen Chaturvedi
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84 views

Efficiency Performance Job R.W. White David Mcclelland Richard Boyatzis

Competence refers to the characteristics and skills that enable better job performance. The term was first used in 1959 and gained traction in 1973 when McClelland wrote about testing competence rather than intelligence. Competence involves a combination of practical and theoretical knowledge, cognitive skills, behaviors, and values used to improve performance or having the ability to perform a specific role well. While competence covers an extensive concept, there is no single agreed upon definition as different scientists define it differently.

Uploaded by

Satyen Chaturvedi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Competence is the set of demonstrable characteristics and skills that enable, and improve

the efficiency of, performance of a job. The term "competence" first appeared in an authored
by R.W. White in 1959 as a concept for performance motivation. In 1970, Craig C. Lundberg
defined the concept in "Planning the Executive Development Program". The term gained traction
when in 1973, David McClelland wrote a seminal entitled, "Testing for Competence Rather Than
for Intelligence". It has since been popularized by Richard Boyatzis and many others, such as
T.F. Gilbert (1978) who used the concept in relationship to performance improvement. Its use
varies widely, which leads to considerable misunderstanding.
Some scholars "competence" as a combination of practical and theoretical knowledge,
cognitive skills, behavior and values used to improve performance; or as the state or quality of
being adequately or well qualified, having the ability to perform a specific role. For
instance, management competency might include systems thinking and emotional intelligence,
and skills in influence and negotiation.
Studies on competency indicate that competency covers a very complicated and extensive
concept, and different scientists have different definitions of competency. In 1982, Zemek
conducted a on the definition of competence. He interviewed several specialists in the field of
training to evaluate carefully what makes competence. After the interviews, he concluded: "There
is no clear and unique agreement about what makes competency."

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