Categories Value Added Activity Non value added activity

 Communication with Physician-Repeated reminder

calls to Physician regarding Medication order, Filling
request forms for various procedures, Insurance
forms, Initial assessment, Site marking for patients,
Home food request by patient
 Initial assessment and reassessment  Communication with other departments-Repeated
 Vital signs monitoring reminder calls to
- Radiology department-When there is delay in
 Medication administration
diagnostic procedures, In patient reports
DIRECT NURSING ACTIVITY  Sample collection
- Lab-Investigations reports
 Hygienic care
- Pharmacy-When there is need for emergency
 Back care and positioning
medicines
 Nutritional needs - NG feeding, PEG feeding - Following it up F&B, Engineering & IT even after
 Suctioning, Wound care, Catheter care raising it through Treatwell.
 IV Cannulation - PCS Staffs-Discharge summary and pink file
 & Communication completion, Patient files
 Teaching & education  Improper medicine indenting - Extra medicines,
Multiple indenting, Wrong indenting
 Communication between care teams due to
miscommunication-Improper shift handover
 Login issue with HIS
 Call bell regarding non clinical/non nursing activities-
  Documentation in patient case files  Delay in transferring the patient to various
 Communication with Physician – Referral, Critical value departments (eg. OT as PAC is not done, To Physio as
reporting GDAs are not available)
 Communication with other departments - F&B, Physio,  Equipment failure(Pneumatic chute is not working in
Clinical Nutrition, Housekeeping, Engineering, Billing, the department(5C)
Pharmacy, Lab  Equipment shortage-No Paediatric pulse monitor-
INDIRECT NURSING ACTIVITY  Attending rounds with Physician where paediatric patients are admitted
 Raising Investigations in HIS  Request to repair equipments
 Investigations file completion-Collecting reports, Lab print  Shortage of consumables-Eg.Venflon
outs  Spending more time in HIS-as not familiar with the
 Indenting and returning of medicines process
 Using Treatwell for food ordering, Raising complaints  Looking for patient case files- Discharge patients files
 Attending Call bell, Clarifying patient’s and relative’s with PCS staffs .Files are getting misplaced.
queries  Looking for persons (GDA)
 Admission and discharge co ordination  Looking for equipment(Eg.Glucometer)
 Biomedical waste management and Infection control BUSINESS NON VALUE ADDED ACTIVITIES
activities  Maintainance of various records and reports in the
department-
 Participation in various quality improvement activities
 Participation in training programmes
 NURSING INTERVIEW- BEHAVIOURAL QUESTIONS

1. Tell me about yourself.

2. Why Did You Choose a Career in Nursing?
3. What do you find rewarding about this job?
4. What’s the hardest thing about being a nurse ?
5. How do you handle the stress of the job?
6. Tell me what you feel your greatest skill as a nurse is.
7. Would you call yourself a team player?
8. Are you comfortable working with other doctors and nurses
9. Tell me about a time you worked with a difficult co-worker.
10. Why are you leaving your current position?
11. Why do you want to work here?
12. Why should we hire you?
13. Tell me about a time you effectively educated a patient or their family.
14. Describe a time when you handled a leadership role.
15. How you deal with someone who isn’t satisfied with your patient care?
16. Where do you see yourself in 5 years?
17. Do you have any questions for us?