OPERATION MANUAL

8011 Trotec Speedy 100 / R

C12 / C25 / C30 / C45

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 TROTEC PRODUKTIONS
UND VERTRIEBS GmbH
Linzer Strasse 156
A – 4600 Wels
AUSTRIA

Ph.: ++43/7242/239-0
Fax: ++43/7242/239-7380
E-Mail: [email protected]
www.troteclaser.com

TROTEC cannot be held responsible for any direct or indirect damages, which result from using or
working with the products electric circuits or software described herein. The apparatus must be
used only by trained and skilled personnel. Before use the manual should be read and followed
carefully.

Furthermore TROTEC reserves the right to change or alter any product described herein without
prior notice.

In case of failure, please check the device first according to section 6.1 Tips for Troubleshooting.
If unsuccessful, please note all data of the device (year of manufacture, software version, etc.) and
call us from a telephone next to the switched on device.

For queries or technical problems please contact your dealer or TROTEC directly at the above
address.

© This documentation with all illustrations is intellectual property of Trotec Produktions- u.

Vertriebs GmbH.
The entire documentation is given to the user for personal use only. This documentation must not
be reproduced or made available to others without our written permission. Any breach of law will
be prosecuted.

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 8011 Trotec Speedy 100 / R

TABLE OF CONTENTS

TABLE OF CONTENTS

1 GENERAL ........................................................................................................................5
1.1 Operation Manual Use – General Information ........................................................................................ 5
1.2 Designated Use.......................................................................................................................................... 6
1.3 Disposal remarks....................................................................................................................................... 6
1.4 Technical Data / Device Specification ..................................................................................................... 7
1.4.1 Technical Data Speedy 100.................................................................................................................. 7
1.4.2 Technical Data Speedy 100R ............................................................................................................... 9
1.5 Manufacturer's Label............................................................................................................................... 11
1.6 EU – Declaration of conformity .............................................................................................................. 12

2 SAFETY..........................................................................................................................13
2.1 General Safety Information..................................................................................................................... 13
2.2 Laser Safety Information ........................................................................................................................ 14
2.3 Safety Precautions when Operating the Device................................................................................... 15
2.4 Warning and Information Labels............................................................................................................ 16

3 BEFORE OPERATION...................................................................................................19
3.1 Unpacking ................................................................................................................................................ 19
3.2 Contents of Delivery................................................................................................................................ 20
3.3 Location.................................................................................................................................................... 21
3.4 Exhaust System – Requirements........................................................................................................... 22
3.5 Computer – Requirements...................................................................................................................... 22
3.6 Connections ............................................................................................................................................. 23
3.6.1 Connecting the Mains ......................................................................................................................... 23
3.6.2 Connecting the Computer ................................................................................................................... 24
3.6.3 Connecting the Exhaust System......................................................................................................... 25

4 OPERATION ..................................................................................................................26
4.1 Machine view and connections.............................................................................................................. 26
4.2 ON/OFF Switch......................................................................................................................................... 30
4.3 Keypad...................................................................................................................................................... 31
4.4 First Steps before Engraving ................................................................................................................. 34
4.5 First Engraving Tests.............................................................................................................................. 37
4.6 Rotary Engraving Attachment................................................................................................................ 39
4.7 Tips and Tricks for Laser Engraving ..................................................................................................... 42
4.8 Tips and Tricks for Laser Cutting .......................................................................................................... 44
4.9 Tips and Tricks for the Production of Rubber Dies ............................................................................. 45

5 MAINTENANCE .............................................................................................................46
5.1 Cleaning the System ............................................................................................................................... 46

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TABLE OF CONTENTS

5.2 Cleaning the Optical Parts...................................................................................................................... 47

5.2.1 CLEANING THE LENS ....................................................................................................................... 47
5.2.2 CLEANING THE MIRRORS #2 AND #3............................................................................................. 49
5.3 Maintenance Plan .................................................................................................................................... 51

6 ADDITIONAL INFORMATION .......................................................................................52

6.1 Tips for Troubleshooting ........................................................................................................................ 52
6.2 Options ..................................................................................................................................................... 53
6.3 Acceptance report ................................................................................................................................... 54
6.4 TRAINING SCHEDULE ............................................................................................................................ 55
6.5 Response Form........................................................................................................................................ 56
6.6 How to create a Service File ................................................................................................................... 57

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GENERAL

1 GENERAL
1.1 Operation Manual Use – General Information

Caution:
Please read and follow this Operation Manual carefully, before installation and operation.
Damage to persons and/or material can result from not following individual points of the
Operation Manual!

Operation of the system is only permitted with equipment and spare parts supplied or
listed in the spare parts and consumables lists.

Auxiliary equipment must be adjusted to the base machine (any queries to dealer or
manufacturer).

The following symbols are used for easier understanding of the Operation Manual:

If the Operation Manual is not observed, this area represents a particular

danger for the operating personnel or the personnel responsible for
maintenance.

Caution: This component is under voltage. In these areas strictly observe

the safety instructions regarding electricity. Care is to be taken in particular
during maintenance and repair work.

Caution: In this area pay attention to the possible dangers of the laser beam.

Note or information on individual components of the device, that simplify

the use or make it more understandable.

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GENERAL

1.2 Designated Use

The TROTEC Speedy 100, is used for engraving and cutting of signs, stamps and
suchlike.
A wide variety of materials such as rubber, acrylic, coated metal, tin, special steel,
anodized aluminum, cork, cardboard, glass, leather, marble, several plastics and wood
can be processed on the laser.

The engraving process must only be performed with a perfectly adjusted

machine (see also Section 4 OPERATION).

For cutting applications with 45 W the use of the cutting table is absolutely
necessary.

Use of the system in other areas is against the designated use. The
manufacturer does not admit liability for damage to personal and/or
equipment resulting from such use.

The system must only be operated, maintained and repaired, by personnel

that are familiar with the designated field of use and the dangers of the
machine!

Non-observance of the instructions for operation, maintenance and repair

described in this Operation Manual excludes any liability of the manufacturer
if a defect occurs.

Caution when processing conductive materials (carbon fibers,…)! Conductive

dust or particles in the ambient air might damage electrical components and
lead to short circuits. Bear in mind that those defects are NOT warranted.

1.3 Disposal remarks

Do not dispose the machine with domestic waste!
Elektronic devices have to be disposed according to the regional directives
on electronic and electric waste disposal.
In case of further questions, please ask your supplier. He might take care of
proper disposal.

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GENERAL

1.4 Technical Data / Device Specification

1.4.1 Technical Data Speedy 100

Mechanics
Working area 24“ x 12“/ 610 x 305 mm
Max. height of work piece 6,7 inch / 170 mm with 1,5 inch lens
6,2 inch / 157 mm with 2,0 inch lens
5,7 inch / 144 mm with 2,5 inch lens
Max. engraving speed 71 inch/sec. / 180 cm/sec. Standard
110 inch/sec / 280 cm/sec. Performance
Cutting speed depending on material, thickness, laser power
Motor Brushless DC servo
Encoder Increment
Work piece table Solid metal (Ferro-magnetic)
Max. load of work piece table 22 lbs / 10 kg
Lenses available 1,5”, 2,0” or 2,5”

Features
Standard:
Laser pointer (655nm, < 0,99mWcw), Ferro-magnetic table, 2” lens, USB connection, Interchangeable
exhaust connector, JobControl Basic software
Optional:
Electro-Optic Autofocus, Honeycomb Cutting Table, Rotary Attachment, Air Assist including
Compressor, Stand with Storage Area, Laser Power Upgrade, Performance Upgrade, JobControl
software Upgrade (Advanced, Expert), MCI Pad Production, Data import MAC

Control System
Laser power Adjustable from 0 - 100% (typically 10-100%)
Interface Hardware RS-232-C: Data Rate 19.200 -115.200 Baud
USB: Data Rate 460.800 Baud
Interface Software JobControl, HPGL

Laser Equipment
Laser tube Sealed off CO2 Laser, maintenance free
Laser power: 12W, 25W, 30W or 45W
Wavelength 10,6µm

Cooling System
Air cooling system 12W - 45W unit air-cooled

Electricity, Power, Fuse

12W to 45W units Single phase 230V / 50Hz or 115V / 60 Hz
Power consumption 400W for 12W unit
700W for 25W unit
700W for 30W unit
1300W for 45W unit
Recommended fuse 12A (230V), 15A (115V) for 12W unit
16A (230V), 15A (115V) for 25W, 30W and 45W unit

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GENERAL

Dimensions
Width/depth/height (approx.) 38,3 inch / 30,1 inch / 18 inch; 974mm/765mm/457mm
Weight (approx.) 194 lbs / 88 kg for 25W unit

Ambient Conditions
Ambient temperature +15°C to +25°C / 59°F to 77°F
Humidity 40% to max. 70%, not condensing

Laser Safety
Laser class CDRH Laser Safety
Laser Class 2(M)
CE compliant, FDA approved
Interlock Double Interlock safety system
SUBJECT TO CHANGE WITHOUT PRIOR NOTICE! DECEMBER 2007

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GENERAL

1.4.2 Technical Data Speedy 100R

Mechanics
Working area 24“ x 12“ / 610mm x 305mm
Max. height of work piece 6,7 inch / 170 mm with 1,5 inch lens
6,2 inch / 157 mm with 2,0 inch lens
5,7 inch / 144 mm with 2,5 inch lens
Max. engraving speed 71 inch/sec. / 180 cm/sec. Standard
Cutting speed depending on material, thickness, laser power
Motor Brushed DC servo
Encoder Increment
Work piece table Solid metal (Ferro-magnetic)
Max. load of work piece table 22lbs / 10 kg
Lenses available 1,5”, 2,0” or 2,5”

Features
Standard:
Laser pointer (655nm, < 0,99mWcw), Ferro-magnetic table, 2” lens, USB connection, Interchangeable
exhaust connector, JobControl Basic software
Optional:
Electro-Optic Autofocus, Honeycomb Cutting Table, Rotary Attachment, Air Assist including
Compressor, Stand with Storage Area, Laser Power Upgrade, JobControl software Upgrade
(Advanced, Expert), MCI Pad Production, Data import MAC

Control System
Laser power Adjustable from 0 - 100%
Interface Hardware RS-232-C: Data Rate 19.200 -115.200 Baud
USB: Data Rate 460.800 Baud
Interface Software JobControl, HPGL

Laser Equipment
Laser tube Sealed off CO2 Laser, maintenance free
Laser power: 12W, 25W, 30W or 45W
Wavelength 10,6µm

Cooling System
Air cooling system 12W - 45W unit air-cooled

Electricity, Power, Fuse

12W to 45W units Single phase 230V / 50Hz or 115V / 60 Hz
Power consumption 400W for 12W unit
700W for 25W unit
700W for 30W unit
1300W for 45W unit
Recommended fuse 12A (230V), 15A (115V) for 25W unit
16A (230V), 15A (115V) for 25W, 30W and 45W unit

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GENERAL

Dimensions
Width/depth/height (approx.) 38,3 inch / 30,1 inch / 18 inch; 974mm/765mm/457mm
Weight (approx.) 194 lbs / 88 kg for 25W unit

Ambient Conditions
Ambient temperature +15°C to +25°C / 59°F to 77°F
Humidity 40% to max. 70%, not condensing

Laser Safety
Laser class CDRH Laser Safety
Laser Class 2 (M)
CE compliant, FDA approved
Interlock Double Interlock safety system
SUBJECT TO CHANGE WITHOUT PRIOR NOTICE! DECEMBER 2007

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GENERAL

1.5 Manufacturer's Label

The manufacturer's label is located on the back of the device (see Figure below).

It is recommended to enter data such as serial number and year of manufacture into the
manufacturer's label below so that you always have this data handy if you have problems
with your device or require spare parts.

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GENERAL

1.6 EU – Declaration of conformity

The manufacturer

TROTEC Produktions- u. Vertriebs GmbH.

Linzer Strasse 156,
A-4600 Wels, OÖ.,
AUSTRIA

hereby declares that the following product

TROTEC 8010 SPEEDY 100

Model N° 8010 Speedy 100 C12/25/30/45

has demonstrated conformity to the following guidelines:

2006/42/EG Directive for Machines

2006/95/EG Low Voltage Directive
2004/108/EG EMC Guideline

Applied during design and construction of this product:

- EN ISO12100 Machine Safety

- EN 60335-1/2007 Safety of Household and similar Appliances
- EN 55014-1/2006, EN 55014-2/1997 Electromagnetic Compatibility
- EN 60204-1 Machine Safety – electr. Equipment
- EN 60825-1/2007, EN 60825-4/2006 and EN 60825-14/2006
Safety of Laser Equipment
- EN 60950/2006 Safety of Electric Devices for Informatics including
electric Office Machines
- EN 55022/2008, EN 55024/2003 Electromagnetic Compatibility

Wels, Trotec Produktions u. Vertriebs Ges.m.b.H

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SAFETY

2 SAFETY
2.1 General Safety Information

All personnel involved in installation, set-up, operation maintenance and repair of the machine,
must have read and understood the Operation Manual and in particular the "Safety" section. The
user is recommended to generate company-internal instructions considering the professional
qualifications of the personnel employed in each case, and the receipt of the instruction/Operation
Manual or the participation at introduction/training should be acknowledged in writing in each case.

Safety-conscious Working
The machine must only be operated by trained and authorized personnel.
The scopes of competence for the different activities in the scope of operating the machine must
be clearly defined and observed, so that under the aspect of safety no unclear questions of
competence occur. This applies in particular to activities on the electric equipment, which must
only be performed by special experts.
For all activities concerning installation, set-up, start-up, operation, modifications of conditions and
methods of operation, maintenance, inspection and repair, the switch-off procedures that may be
provided in the Operation Manual must be observed.

Safety Information for the User and/or Operating Personnel

• No working methods are permitted that affect the safety of the machine.
• The operator must also ensure that no unauthorized persons work with the machine (e.g. by
activating equipment without authorization).
• It is the duty of the operator, to check the machine before start of work for externally visible
damage and defects, and to immediately report changes that appear (including behavior during
operation) that affect the safety.
• The user must provide that the machine is only operated in perfect condition.
• The user must guarantee the cleanness and accessibility at and around the machine by
corresponding instructions and controls.
• Principally, no safety components may be removed or disabled (already here we emphasize the
imminent dangers, for example severe burns, loss of eye-sight). If the removal of safety
components is required during repair and service, the replacement of the safety components
must be performed immediately after completion of the service and repair activities.

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SAFETY

• Preparation, retooling, change of work piece, maintenance and repair activities must only
performed with equipment switched off, by trained personnel.
• It is forbidden to perform unauthorized modifications and changes to the machine. It is
emphasized, that any unauthorized modifications to the machine are not permitted for safety
reasons.

2.2 Laser Safety Information

To assess the potential dangers laser systems pose, they are classified into
5 safety classes: 1, 2, 3a, 3b and 4. Speedy 100 is a device of class 2 (USA:
Class II). This is guaranteed by the protective housing and the safety
installations.
Please note that improper operation of the device can override the status of
safety class 2 and can cause the emission of harmful radiation.

This laser engraving system contains a carbon dioxide (CO2) laser of class 4
that emits intensive and invisible laser radiation. Without safety precautions
the direct radiation or even diffuse reflected radiation is dangerous!

Without safety precautions, the following risks exist with exposure to laser
radiation:
Eyes: Burns to the cornea
Skin: Burns
Clothing: Danger of fire

Never try to modify or disassemble the laser and do not try to start up a
system that had been modified or disassembled!

Dangerous radiation exposure can result from the use of operation or

adjustment equipment other than that described here, and if different
operational methods are performed.

Service technicians defeating the interlock safety circuit are required to wear
standard laser safety glasses for CO2 lasers (wavelength 10.6 µm).

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SAFETY

2.3 Safety Precautions when Operating the Device

In your Speedy 100, a closed safety system is integrated which immediately switches off
the power to the laser tube when the protection cover is opened. Consequently an
incomplete engraving can occur if the cover is opened during operation. Therefore, first
press the "PAUSE" button, if you want to interrupt an engraving process.

Please remember the following safety precautions when working with this device:

A fire extinguisher must always be handy as the laser beam can ignite flammable
materials. Do not store any flammable materials in the inside of the device or in the
immediate vicinity of the device. Particularly leftovers of produced materials have to be
removed to prevent fire hazard.

Unsupervised operation of the system is not permitted.

Because of their low absorption many metals, in particular un-coated aluminum, copper,
silver and gold cannot be processed with the laser and lead to high reflections of the laser
beam. Such materials must not be inserted into the beam, as a directed reflection could
destroy the protection cover.

Adjustment of the beam path must be performed only by especially trained personnel. An
improper setting can lead to uncontrolled emission of the laser radiation.

Before processing materials the user must verify, whether harmful materials can be
generated and whether the filter equipment of the exhaust system is suitable for the
harmful materials. We emphasize that it is the responsibility of the user, to consider the
national and regional threshold values for dust, fogs and gases when selecting the filters
and the exhaust system. (The values for the maximum workplace concentration must not
be exceeded.)

Please refer to the manual of the exhaust system on how and in what intervals you need to
replace filters.

PVC (polyvinyl chloride) must under no circumstances be processed with the laser.

Should you have further questions before starting work, please contact your dealer or
TROTEC.

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SAFETY

2.4 Warning and Information Labels

The warning and information labels are attached in such positions of the
device that could represent a source of danger during set-up and operation.
Therefore, follow the information on the labels. If labels are lost or damaged,
they must be replaced immediately.

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SAFETY

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SAFETY

CAUTION
INVISIBLE LASER RADIATION WHEN OPEN
BEFORE OPEN UNPLUG THE AVOID EYE OR SKIN EXPOSURE TO
MACHINE FIRST CAUTION DIRECT OR SCATTERED RADIATION
VISIBLE LASER RADIATION
WHEN OPEN DO NOT STARE
INTO BEAM

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BEFORE OPERATION

3 BEFORE OPERATION
3.1 Unpacking
You receive your Trotec Speedy 100 packed in a cardboard box or wooden box, which
contains the laser and additional accessories. The following steps give you an overview of
the unpacking and assembly of the laser. Please follow these steps carefully.

Keep the packing box. You will require it in case of a return.

Dispose all waste according to the applicable waste disposal law.

1. Remove the cover. Please do not forget to store this box in a dry place.

2. Carefully remove the foam material, which protects the viewing window of the cover,
and the tape that holds this cover in place.

3. Lift the laser machine out of the box. For this you will require two persons. Position the
laser machine on a stable table, on the delivered stand (optional) or on the ride-on
exhaust (optional).

4. Remove the accessories box which contains all accessory parts required for the
installation of the laser machine.

5. Open the accessories box.

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BEFORE OPERATION

3.2 Contents of Delivery

• Transport and service packaging

• Laser including optics
• Stand (optional)
• Accessories box, which contains the following parts:
1. CD TROTEC software / engraver driver incl. Operation Manual
2. Mains cable
3. Computer connection cable USB
4. Computer connection cable serial (optional)
5. Cleaning kit for optics
6. Additional lenses (optional)
7. Focus tool(s)
8. Allen key set 1.5 - 10 mm

1 5 7

2 6 8

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BEFORE OPERATION

3.3 Location
Before you install the laser system, you should select an appropriate location. Follow the
guidelines shown below:

Avoid locations where the system is exposed to high temperatures, dust and
high humidity. (The humidity must not exceed 70% and the temperature
must not be close to the dew point.)

Avoid locations, where the system is exposed to mechanical shocks.

Fuse protection:
Do not connect other devices via the laser fuse, as the laser system
requires the full amperage.

Avoid locations with poor air circulation.

Select a location, whose room temperature is between 15 °C and 25 °C

(59° – 77° F). Avoid higher ambient temperatures and strong exposure of
the engraver to the sun. Use blinds, if required.

Select a location close to ventilation (if available).

Select a location that is not more than 2.50 m away from your computer
(max. cable length to avoid disturbing interferences).

Try to place a working table or a place to put things next to it. This shall
avoid, that the machine is misused as a table.

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BEFORE OPERATION

3.4 Exhaust System – Requirements

To guarantee the right ventilation during the engraving of rubber, an exhaust

system with a minimum suction power of 300 m³/h is required. The device
must be equipped with a fine dust filter (generation of rubber dust) as well as
an activated carbon filter (neutralization of smells). A good filtering of the
outgoing air is also required when cutting plastics or engraving wood. If only
anodized plates are engraved, the suction power can be reduced.
Connection - see section 3.6.3 Connecting the Exhaust System.

Do not start the machine without an adequate exhaust system.

3.5 Computer – Requirements

The following recommendation represents the minimum requirements.
When using a more powerful computer the graphics are generated and
displayed faster and the computing times and the data transfer to the laser
are reduced. To use the newest software version, you might have to abide
other requirements.

• Windows 7® 32/64-bit or
Windows Vista® 32/64-bit (with Service Pack 1 or later) or
Windows® XP 32/64-bit (with Service Pack 2 or later)
• 512 MB of RAM, 400 MB of hard disk space
• Pentium® 1 GHz processor or AMD Athlon™ XP
• 1024 x 768 or better monitor resolution
• 24-bit color depth graphics card
• 1 free USB interface
• Serial port RS232 for troCAM
• CD drive
• Mouse

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BEFORE OPERATION

3.6 Connections

Perform the connections exactly in the order described, otherwise electrostatic

charging can damage your computer and/or the electronics of the laser system.

3.6.1 Connecting the Mains

Connect one end of the mains cable with the connection socket (1) at the rear side
of the laser device (see Figure below) and the other end with a protected power
outlet.

Mains voltage and operating voltage must correspond (AC

230 V/50 Hz or AC 115 V/60 Hz) – see information label beside the
connection socket.
Under no circumstances switch on the device if the voltages do not
correspond.

INPUT POWER
100-120VAC 60HZ

INPUT POWER
220-240VAC 50HZ

The main fuses are located inside the connection socket and are
accessible from the exterior.

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3.6.2 Connecting the Computer

The computer must be switched off and connected to the mains voltage.

Connect the laser (see Figure below) to a free serial interface (1) or USB port (2) on your
computer.

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3.6.3 Connecting the Exhaust System

• Connect your exhaust system to the mains socket (1).

Make sure that the mains voltage corresponds with the voltage
allocated for the exhaust system.

• Plug the ends of the exhaust duct into the allocated connection (2). The position
of the connector depends on the type of exhaust system.

• When using the TROTEC exhaust system, also connect it with the cable
included to the remote control connector of the laser (3).

Also follow the operation and maintenance instructions in the Operation Manual of
the exhaust system.

Exhaust connection hose

to Laser (2)

Exhaust connection cable

to Laser (3)

Mains cable to mains socket (1)

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4 OPERATION
4.1 Machine view and connections

1 5
6
7
8
9

10
3

11 14 15
16

17

12
18

13 19

1 Top lid 11 Cooling fan

2 Autofocus sensor 12 Exhaust hose connector
3 Service access panel 13 Manufacturers label
4 Connection Socket for Rotary 14 Laser tube cover
5 Focusing head 15 Power supply
6 X-axis 16 Power socket and fuses
7 Ruler 17 PC connection cable (Serial)
8 Working table 18 Exhaust connection cable
9 Keypad 19 PC connection cable (USB)
10 Maintenance panel

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1 Top lid

If the Top lid is opened, no data is processed. After closing the Top lid,
the device is not ready to process commands for 5 seconds. If the
protection cover is opened during operation, the motion system is
stopped and laser source is turned off.

Please note, that the laser tube is switched off immediately and
consequently the result of the engraving is incomplete. During
processing of commands the protection cover must only be opened
after pressing the "Pause" button.

2 Light Barriers – Autofocus sensor

Used for the automatic focusing of the work piece (optional).

3 Service Access Panel

Only to be opened by trained technical service personnel.

4 Connection Socket for Rotary Engraving Attachment

Connector for the rotary engraving attachment (option).

Supplies the rotary engraving attachment with the required electric
signals.

5 Focusing head

The lens that focuses the laser beam onto the material is mounted
inside the focusing head.

6 X axis

The motion system is that part that performs the mechanical

movements in X direction (horizontal) and Y direction (vertical). The X
axis is visible in the working area.

7 Ruler

Used to align material and measure it.

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8 Working Table

The work pieces to be processed are put onto the working table. To
facilitate orientation, a horizontal and a vertical ruler are located on the
engraving table. The table is ferromagnetic for easier fixation of work
pieces.

9 Keypad

The Keypad contains multiple buttons and displays for controlling the
device.
See section 4.3 Keypad for further information.

10 Maintenance Panel

Has to be opened with a 10mm Allen key to maintain optics.

11 Cooling Fan

Air cooled laser tubes are equipped with cooling fans on the laser tube
or the laser tube cover.

12 Exhaust hose connector

13 Manufacturer's Label

Shows important data of the machine like serial number or

manufacturing date.

14 Laser Tube cover

All laser tubes are equipped with a cover.

15 Power Supply

Changes the main power to power types suitable for the mechanic and
electronic parts of the machine.

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16 Power Socket

To connect the main power according the information on the

manufacturers label. In the Power Socket are the fuses.

17 PC connection cable (Serial)

18 Exhaust connection cable

19 PC connection cable (USB)

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4.2 ON/OFF Switch

Switches the mains supply ON/OFF.

The following conditions must be fulfilled for correct start up:
- unrestricted freedom of motion of the mechanics
- no materials under the engraving table
- protection covers closed
If the top lid or any other interlock secured cover (mainenance panel)
is open, an acoustic signal sounds and the status display (9, below)
flashes fast in green.

Íf all interlock-secured covers are closed, immediately after being

switched on, the device starts the referencing process. When the
referencing process is completed correctly, an acoustic signal
sounds and the device is ready for operation. The readiness for
operation is additionally displayed by green (slow) flashing of status
display (9).

Before switching on the device, the user must make sure that no
objects of any kind are located inside the operating space, which
could limit or obstruct the mechanics of the device.

When switching off the mains supply, all processing data is lost.

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4.3 Keypad

5 4 3

1 POSITIONING KEYS Z

When pressing one of these two keys the engraving table moves in
Z direction (upwards or downwards).

Use these positioning keys to move the work piece manually.

When both keys are pressed simultaneously, the material is focused

automatically (only with light barriers = option).

Before the autofocus- move is started, the head is moved backward

in line with the light barriers. If the light barrier is broken, e.g. by an
air assist nozzle, the upward move will ne suppressed to prevent a
collision between the nozzle and the table.

By pressing the “Shift” key and a Z- positioning key an automatic

move to the corresponding end- positions is performed:
Shift + Down: the table moves down to the lowest possible position
Shift + Up: the table moves up to the autofocus- position.
Note: Shift + Up will cause the head moving backwards to the light
barriers (according simultaneous pressing of both z-keys).

If any of positioning keys X and Y are pressed, no moves in Z are

possible.

An automatic move of the Z- axis can be stopped by pressing

any of the positioning keys (1 or 2).

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2 POSITIONING KEYS X/Y

Use the positioning keys to manually move the lens holder into the
indicated directions.

When you press two keys simultaneously, the lens holder moves
diagonally.

When you press the "Shift" key and one of the positioning keys
simultaneously, a movement to the corresponding end position is
performed.
If all panels are closed, the movement is done with the maximum
velocity, if opened, the speed is 1/4th of the maximum.

While the Z- axis is in movement (e.g. autofocus), no cursor moves in

X and Y axis are performed.

The status display (9) of the device is located in the center of the key
pad.

3 PAUSE

Used to stop the current working process (key lights up). As soon as
the last processing command is finished, the motion system moves
to the top-left position.
If this key is pressed a second time, the key illumination goes off, the
interrupted working process is continued.

4 STANDBY

Switches the device into Standby mode (Laser ready) – key lights up.

By pressing the key again the device is switched back to Ready mode.

If the Standby button is pressed while the Z- axis is in an automatic

move (e.g. autofocus), the Standby mode is entered after finishing the
Z- axis- move (Z- axis move can be stopped by pressing any of the Z-
axis keys).

Additionally the cooling fans of 12W, 25W and 30W units are turned
off.

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5 EXHAUST
Used to manually switch the exhaust system on and off.
The key illumination shows the status of the exhaust system.
When the key is illuminated, the exhaust system is switched on.

After completing the engraving process, the exhaust system can only
be switched off after some seconds (follow-up time).

6 “SHIFT” (TEST) key for 2nd function key level

For additional Operations. When this key is pressed together with the
following keys, the functions indicated are activated:
- Exhaust (5):
Air assist on/off
- Pause (3)
Stops the job program immediately
- Positioning keys X/Y/Z (2):
These keys drive the laser head to the end position
- Repeat
Tests the laser source for proper function (acoustic signal
sounds simultaneously)

7 START (REPEAT)

By pressing “Start (Repeat)”, the jobs which are currently positioned

on the selected plate in the Trotec JobControl are started.
If the jobs have been processed before, they will be reset
automatically.

8 STATUS INDICATOR LASER BEAM

Indicates, that a laser beam is currently being emitted.

9 STATUS DISPLAY

Indicates the current status of the device:

green, flashing slowly (0.5 Hz) 9 Machine is ready

green, flashing fast (2 Hz) 9 Cover has been opened

green permanent light /
9 Data available in the machine
Pause mode
red permanent light 8 Laser beam is being emitted
Cover open during switch-on process,
green/red flashing alternately 8+9 simultaneously acoustic signal -
no referencing

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4.4 First Steps before Engraving

To prepare your laser for the first engraving tests, perform the following steps:

1. Switch machine on with the ON / OFF switch.

2. The working table automatically references in X/Y/Z direction.

3. Open the protection cover and place work piece on the working table.

Usually you position the work piece into the upper left-hand corner of the
engraving table against the horizontal and vertical rulers. However, any other
position on the engraving table is also possible.

4. Focusing the Laser Beam

For the laser beam in your laser system to be able to engrave and cut
precisely, the energy is focused with a lens system, which is mounted on the
motion system in a lens holder.

The focusing point of the laser beam (for the mid-resolving lens, which is part
of the delivery) is located 5.08 cm (2.0 inch) below the lens.

For optimal processing the surface of the material that you want to engrave
or cut, has to be adjusted to this point.

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There are three methods to focus the laser beam:

A: Manual focusing

B: Focusing by software

C: Automatic focusing by means of light barriers (optional)

To A – Manual focusing:

A1. Move the processing head over the material to be engraved by means
of the positioning keys X/Y

A2. Hang the focus tool on the external ring of the working head so that
the focus tool can move unhindered. Move the working table upwards
by pressing the Z positioning key (1). While doing this carefully
observe the focus tool.

Before the focus tool reaches the work piece, move the working table
upwards only very slowly and step by step by briefly tapping the
positioning key, until the tool tilts to the side. Now the lens is focused
onto the surface of the material.

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To B – Focusing by software:

B1. Click the icon “focus laser” in the Trotec JobControl

The working table moves in Z direction.
The following values are used to determine the focus position and
therefore always have to be checked before using this focus option:
- material thickness (specify the value as accurate as possible)
- table height (check if right table is selected in Options)
- lens type (specify the according lens)

To C – Automatic focusing by means of light barriers (optional):

The automatic focusing is only possible if the work piece is thicker

than the rulers.

C1. By pressing the two keys for Z positioning (1) of the working table
simultaneously, the laser beam is automatically focused onto the work
piece (If you don’t have the autofocus-option, the table will go down to
Z = 0).

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4.5 First Engraving Tests

The following steps describe, how to successfully engrave a first pattern. Please follow the
individual steps:

1. First switch on the computer, then the Laser.

2. Put the object to be engraved into the laser and move into the desired position on the
engraving table. Usually the object is positioned in the upper left-hand corner. Use
the rulers to determine the dimensions of the object to be engraved.

3. With the positioning keys the lens is positioned over the material to be engraved. You
focus with the help of the focus tool or by auto focus (see page 34 ongoing).

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4. Generate a graphic with the help of your graphics software. The size of the graphic
does not matter as the printer driver adjusts it to the work piece automatically if
requested.

Also consult the Software Manual for further information.

5. Select "File Print", to access the printer driver, where you can perform work piece
and material settings as well as specify a job name or a job number.
This file is automatically transferred into TROTEC JobControl.

6. After the engraving material, the engraving direction, die orientation of the work piece
and the orientation of the plate have been specified in the TROTEC JobControl under
"Plate, Setup Plate", the job can be positioned on the plate with a double-click. If
necessary, the job can be positioned at any position on the plate by dragging with the
mouse. The position of the job corresponds with the engraving position on the
engraving table.
Make sure that on engraving flammable materials the air assist is on
(e.g. rubber engraving)!

7. Establish a connection with the engraver by clicking on the button "Establish

Connection" in JobControl.

8. Switch on the exhaust system. When using an original TROTEC exhaust system with
installed connection cable, this happens automatically – check only, whether in the
indicator "Exhaust Ready" is green in the Engraver Control of the JobControl.

9. Finally press the START button (green arrow) in the Control of the JobControl, to
start the engraving process.

10. While the laser is engraving, you can generate the next graphic.

11. When the engraving is complete, the JobControl offers you the following possibilities:
- delete the job
- Job Reset and placing back in to the waiting list for later repeat of the engraving.
- Job Reset and immediate repeat

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4.6 Rotary Engraving Attachment

The rotary engraving option in the printer driver is used in combination of the
rotary engraving attachment, to engrave cylindrical objects.
To compensate for the different diameters of different objects, the image
must be adjusted. This is performed automatically by the engraving driver, by
selecting the rotary engraving option and entering the diameter of the object
to be engraved.

Never plug or unplug the rotary engraving attachment while the machine is
turned on. If this is not observed, there insists the danger of irreparable
damage on the prints!

The rotary engraving attachment permits engraving of cylindrical objects with a diameter
from 30mm to 118 mm, a length of up to 350 mm at a maximum weight of 3 kg.

To install and set-up the rotary engraving attachment proceed as described as follows:

1. Move the working table to the lower position, switch off the laser and open the top
lid.

2. Put the rotary engraving attachment onto the working table and connect the rotary
engraving attachment to the working table. Before you fix the rotary engraving
attachment, align it so that its sides are parallel to the rulers. The rulers offer a
visual aid for placing the graphic.

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3. Connect the rotary engraving attachment via the control cable with the connector of
the motion system. The connector is located inside the left front of the interior.

Mounting the work piece:

4. Before you mount the object into the rotary engraving attachment, measure the
diameter of the object at the position to be engraved with a sliding caliper or a
similar tool. Write down this value.

5. Adjust and fix the slider with lever 1 to make the work piece fitting into the rotary
engraving attachment.

6. Now switch on the laser and wait until the referencing is finished. Position the
working head over the object at the position, where you want to engrave. Now focus
the object with the focus tool.

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Engraving:

Also consult the Software Manual for further information.

7. Generate a graphic with the help of your graphics software. The size is not
important, as the graphic can be adjusted to the dimensions of the work piece by
the printer driver.

8. Then perform the settings for size and orientation in the JobControl under "Plate,
Setup Plate" and, if necessary, select the engraving material. Please note
especially, that you can determine the orientation of the graphic on the object with
"Job Orientation”.

9. In the "Options" menu of the JobControl select "Rotary Engraving Attachment" and
enter the diameter of the object.

10. Double-click on the previously generated job in the waiting list to place it on the
plate.

11. Use the mouse to drag the job to the position of the plate, at which the desired
engraving area is located on the object. Use the rulers in the machine and in
JobControl for orientation and move the lens holder directly over the desired
position, after you have connected the computer with the laser, and position the job
on the screen according to the position of the lens.

12. Establish the connection to the laser.

13. Switch on the exhaust system (only necessary if you do not use an original
TROTEC exhaust system).

14. Activate the START button in the Engraver Control of the JobControl and start the
engraving process.

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4.7 Tips and Tricks for Laser Engraving

The engraving depth can easily be varied through the laser power or the speed. To
increase the engraving depth, reduce the speed or increase the power setting. This way
you increase the amount of energy per area unit. Engraving too deep, however, reduces
the quality of the details. With coated materials the required power depends of the kind
and thickness of the coating. With power set too high the individual lines become too thick
and a sharp picture cannot be achieved. The resolution of the graphics should usually be
at 500 dpi. The dpi setting (number of laser dots per inch) depends on the material. The
lower this setting is, the lower the resolution of the engraved picture will be. This, however,
reduces flaming and increases the energy of a pulse, which can improve the overall result
(e.g. when engraving some sorts of plastic materials).

Protection foil:
Remove the protection foil from the engraving area. However, leave the protection foil on
the area that is not engraved, to avoid scratching of the material.

Plastics:
Plastics for engraving are available in many different colors and thicknesses and with
many different coatings and surfaces. The majority of available plastics can be well
engraved and cut with the laser. Plastics with a micro-porous surface seem to give the
best result, because less surface material needs to be removed. As most plastic materials
have a low melting point, a low ppi setting should be selected to reduce the danger of
melting.

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Acrylic:
There are two different types of acrylic – cast and extruded. The cast acrylic becomes
white or mat after engraving, the extruded acrylic remains clear. Use extruded acrylic for
engravings that are filled with paint and cast acrylic for normal engravings. Cast acrylic can
be best engraved without protection foil. It is better to engrave the entire surface with a low
energy setting.

Engraving photographs:
Engraving photographs can be quite a challenge at the beginning. But as soon as you
understand the basics it will become easier for you. Scan the desired picture with a
resolution of 300 dpi. Adjust brightness and contrast so that lighter colors become lighter
and darker colors become darker. The photo might look better if you use a filter, which
sharpens the contours. The next step is the selection of a raster. Usually the software
offers a selection of different rasters with a specified number of lines per inch and different
raster angles. Use a raster with between 20 and 100 lines per inch. Increasing the number
of lines per inch decreases the size of the points. Try which raster you think looks best.
With one material large dot look better, with another material smaller points look better. If
you cannot select rasters with your software, the machine will select the raster
automatically.

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4.8 Tips and Tricks for Laser Cutting

Distance to the Surface of the Work piece

If you want to achieve very good results, when laser-cutting acrylic or wood, we
recommend, that the plate be attached at least some millimeters above the engraving
table. By doing this the smoke and the melting residuals underneath the plate can escape
unhindered. A slight moistening of the plate will reduce the area of heat influence.
Generally the protection foil should be removed, except when there is considerable
development of fumes. During laser cutting the Hz setting (pulses per second) should be
set to low, in particular for flammable materials.

Multiple cutting (insert logo)

Often a clearer contour can be achieved by cutting twice rather than cutting only once.

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4.9 Tips and Tricks for the Production of Rubber Dies

The various mixtures and densities of rubber plates cause a slightly varying engraving
depth. The settings in the overview table give a good indication. Since engraving a
standard rubber material requires a relatively high laser power, the laser power is
principally set to 100% and only the speed is varied.
Due to their lower density, so-called micro porous rubber materials allow a significantly
higher engraving speed. Test the rubber first, to find out the correct speed setting.

The TROTEC JobControl software simplifies the creation of a stamp significantly. Mirroring
as well as converting is performed automatically and a cone-shaped shoulder is generated
around each letter. Due to the wider base the letters are stabilized during stamping and
therefore the imprint becomes clearer. If you engrave rubber dies without using this option,
the letters will have no shoulders making them very thin and unstable.

To avoid flaming, we recommend a low HZ setting near 1000 Hz for cutting the rubber die.
The laser pulses are set apart from each other and their edges just touch. This results in a
perforation. The rubber die stays connected to the rubber plate but can be torn off easily.
The advantage of this method is that there is practically no further risk of deformation or
melting of the material. Furthermore, the entire plate can be removed from the laser at one
time instead of having to collect all dies individually.

Engraving rubber produces a considerable amount of dust. Therefore a well-dimensioned

exhaust system and its regular maintenance are very important. The appropriate Trotec
exhaust system is absolutely recommended.

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5 MAINTENANCE
5.1 Cleaning the System

Caution – use of controls or adjustments or performance of procedures other

than those specified herein may result in hazardous laser radiation exposure.

Before starting cleaning and maintenance work always switch off the device
and unplug the mains plug.

You should check at least once a day, whether dust has accumulated in the
engraving system. In case of soiling the machine must be cleaned.
The cleaning interval strongly depends on the material that is being
processed and the operating time of the device. Please bear in mind that only
a clean machine guarantees optimal performance and reduces the service
costs.

CAUTION: Always keep the system clean, as flammable parts in the working
area or exhaust area rise the fire hazard.

General Cleaning:

1. Move the engraving table into a position in which it is easiest for you to clean the
surface with a window cleaning agent and paper towels.

2. Make sure, that the device is switched off and unplugged. Open the protective cover.

3. Thoroughly remove all loose dirt particles and deposits in the interior of the machine.

4. Clean the cover of the laser tube.

5. You can clean the viewing window with a cotton cloth. Do not use paper towels as they
could scratch the acrylic.

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5.2 Cleaning the Optical Parts

Trotec recommends to use following cleaning material:

Lens tissues Part number 69249

Lens cleaner Part number 69248

The lens has a durable multi-coating and won’t be damaged by correct and careful
cleaning. You should inspect the mirrors and the lens according the maintenance plan. If
you discover a veil of haze or dirt, you must clean them.

Follow the instructions below for the cleaning of optical parts:

5.2.1 CLEANING THE LENS

1. Move the engraving table to a distance approx. 10 cm under the lens holder.

2. Move the working head into the center of the working surface and put a cloth under the
lens holder (so that the lens is not damaged if it accidentally falls out of its holder).

3. Now you can unscrew the lens holder (1).

4. Once positioned over a clean lens cleaning tissue, remove the lens from the lens
holder by carefully turning the lens holder and letting the lens and the O-ring drop onto
the cleaning cloth.

5. Examine the O-ring and, if necessary, clean it with a cotton bud and a lens cleaning
tissue.

6. Remove the coarse dust as good as possible by blowing air onto the lens surface.

7. Check the surface and if necessary clean the lens with the lens cleaning liquid and lens
tissue.

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8. Hold the lens assembly by its edge with a lens cleaning tissue and use a drop of lens
cleaning liquid from the little bottle which you received as an accessory delivered with
the laser. While holding the lens on an angle, flush both surfaces of the lens, to wash
away coarse soiling.

9. Put the lens on a clean lens cleaning tissue. Put some lens cleaning liquid on one side
of the lens. Leave the liquid to take effect for approximately one minute and then gently
wipe it away with lens cleaning tissues soaked with lens cleaning liquid.

10. Finally, dry this side of the lens with dry lens cleaning tissues and repeat the cleaning
process on the other side of the lens.

Never use a cleaning tissue twice. Dust accumulated in the cleaning tissue
could scratch the lens surface.

11. Examine the lens. If it is still soiled, repeat the cleaning process until the lens is clean.

12. Carefully insert the lens into the lens holder.

Ensure, that the rounded side (= convex) of the lens is facing upwards.
Then put the O-ring on top of the lens.

13. Carefully assemble the lens in reverse order.

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5.2.2 CLEANING THE MIRRORS #2 AND #3

There are two mirrors in the operating area of the laser, which may have to
be cleaned if they are soiled. To clean the mirrors, follow the instructions
below.

MIRROR #2

1. The mirror #2 is located on the right-hand side of the machine. To be able to access
mirror #2, you must remove the right maintenance panel.

The laser must be switched off before the panel is removed!

2. The mirror #2 is attached by means of two Allen screws (1), which are located on the
mirror holder. Open the screws and remove the lens holder together with the mirror. Do
not touch the milled screws while doing this (2).

Make sure that you do not touch the mirror surface with your fingers as this
reduces the mirror's working life significantly.

3. Use a drop of lens cleaning liquid from the accessories box and, while holding the
mirror on an angle, flush the surface of the mirror, to wash away coarse soiling.

4. Put the mirror on a working surface. Put some drops of lens cleaning liquid on the
mirror and leave the liquid take effect for approximately 1 minute.

5. Use a folded piece of lens cleaning tissue soaked with lens cleaning liquid and wipe
gently over the mirror only once. Use a fresh lens cleaning tissue soaked with lens
cleaning liquid each time and again wipe over the mirror only once. Then wipe the
mirror dry with a new dry lens cleaning tissue. Never use a cleaning tissue twice, as it
could carry dust particles, which can scratch the mirror surface.

6. Examine the mirror and repeat the cleaning process, if necessary.

7. Replace the mirror and fix it again with the two Allen screws.

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MIRROR #3

1. While holding the mirror, loosen the big screw (1) and lift the mirror from the laser head

Pay attention that the mirror doesn't grind over the mirror holder, as it can be
scratched very easily.

2. Use a drop of lens cleaning liquid from the accessories box and, while holding the
mirror on an angle, flush the surface of the mirror, to wash away coarse soiling.

3. Put the mirror on a working surface. Put some drops of lens cleaning liquid on the
mirror and leave the liquid to take effect for approximately 1 minute.

4. Use a folded piece of lens cleaning tissue soaked with lens cleaning liquid and wipe
gently over the mirror only once. Use a fresh lens cleaning tissue soaked with lens
cleaning liquid each time and again wipe over the mirror only once. Then wipe the
mirror dry with a new dry lens cleaning tissue. Never use a cleaning tissue twice, as it
could carry dust particles, which can scratch the mirror surface.

5. Examine the mirror and repeat the cleaning process, if necessary.

6. Re-insert the mirror into the mirror holder by setting it straight onto the holder and
tightening the screw.

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5.3 Maintenance Plan

daily weekly monthly yearly

Laser
Lens, mirror 3 Check
Cleaning if
required
Mirror 2 Check
Cleaning if
required
Engraving table and Cleaning
rulers
Cover of the laser tube Cleaning
and housing
Entire working area – Cleaning
general cleaning
Exhaust System
Bag filter
Filter mat According to the operation manual
Particle filter of the exhaust system
Activated carbon filter

For detailed information on the maintenance activities on exhaust systems please

refer to the respective manual.

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ADDITIONAL INFORMATION

6 ADDITIONAL INFORMATION

6.1 Tips for Troubleshooting

€ The machine does not react after activating the "ON" key.
• Check the mains connection.
• Check the main fuses. They are located next to the mains connection socket.
Replace defect fuses with fuses of the same type and value.

€ No referencing is performed after switching on the machine.

No acoustic signal can be heard.
• Check if the top lid and other interlock-secured covers (maintenance panel) are
tightly closed.

€ The following error message is displayed when trying to establish a connection

between the JobControl and machine:
”Could not build up connection to the laser.”
• Check the cable connection between computer and machine.
• Make sure that you are actually using the correct serial interface COM 1 to
COM 10 of your computer and that it is functional.
• Check the interface selection in "Options" in the "Settings" menu of JobControl.

€ After starting a job the exhaust system is not switched on.

• Check whether the exhaust system is connected with the mains socket.
• Check the cable connection between the machine and the exhaust system.

€ A job, which was created with the graphics software, does not appear in the
JobControl waiting list.
• Check whether the sorting function "Kind" and "Resolution" are activated in the
waiting list.
• Make sure that the directory ”Spool” has been created in the directory of
JobControl (”TROTEC”) and that the correct path to this directory has been set
under "Options" in the "Settings" menu.

€ A job transferred to JobControl does not contain any graphics,

• Use the "Fit to page" option in the printer menu of your graphics software.

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6.2 Options
Cutting table: Honeycomb table especially for cutting tasks, is placed onto the
standard table, during cutting the residuals of the material fall through
the honeycombs onto the table, reverse side of the material remains
clean, cutting lines are cleaner.

Air assist: Especially for cutting of flaming materials like wood, rubber and
plastics.
Depending on the inserted lens the position of the air assist nozzle
has to be adjusted. Small noses on the holding unit mark the specific
positions.

1,5“ Linse und Düsenposition 2“ Linse und Düsenposition 2,5“ Linse und Düsenposition

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ADDITIONAL INFORMATION

6.3 Acceptance report

Dear customer! Please check applicable items:

We request your confirmation of † Machine parts checked for shipping damage

properly completed transfer of the † Machine parts checked against delivery note
machine † Setup of the machine discussed
† Startup of the machine discussed
Please transmit a copy of this † Operation of the machine discussed
document – filled out and signed † Maintenance of the machine discussed
by an authorized company † Electrical voltage checked
representative – to an employee of † Safety Instructions discussed
our sales affiliate for forwarding to † Trial run performed
the manufacturer. † Deficiencies determined

Thank you very much. The machine with the

machine designation: Speedy 100

has been checked according to the listed items and has been
transferred properly.

City, Date

Company stamp / Signature

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6.4 TRAINING SCHEDULE

Employee/Trainee:

Trainer:

Date of Training:

The above mentioned Employee received instruction on the operation of the Speedy 100
Lasersystem.
Especially the following topics are covered:

- Machine Function
- Danger Area
- Warnings
- Interlock System
- Taking into Service and Shutdown
- Work Flow
- Announcement of unexpected working result and the resulting procedure
- Announcement of Failure and instituting Procedure
- Responsibility on remedial measure
- Operation Manual and its depository for inspection
- Cleaning and Maintenance

............................................................... ...............................................................
Signature of Trainer Signature of Trainee

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6.5 Response Form

If you face any trouble with the machine, please provide the following information and add a
Servicefile (procedure is described on the following pages).

Date

Machine Details Contact Details

Serialnumber Name

JobControl Version Country

Driver Version Phone Number

Layout Software Email address

Firmware Version

Problem Description

Does an Error message show up on the PC, if so which one?

What happened before the error showed up? (Thunderstorm, Windows-Update,…)

What was tried to solve the problem?

Please send the information to your sales representative or to [email protected].

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ADDITIONAL INFORMATION

6.6 How to create a Service File

1. Start JobControl and go to Settings> Create Service File.

2. The window „Save Service File to“ shows up. Please select a directory to save the file and
click on „Save“.

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3. The window „Add Layout File“ shows up. Please select the layout file, which was sent most
recently to JobControl and possibly caused a failure (example: Corel file, Photoshop file,
AutoCAD file,…). Click on „Open“.

4. The following window confirms, that the Service File (ServiceLog.txt) was created
successfully.

5. Please send the Service File to your sales representative or to

[email protected].

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