Bidder’s guidelines for participating in E-Tenders through BSNL ERP Portal

The bidders may Login as Guest vendors and can view e-tenders available at ERP Portal site
(https://etender.bsnl.co.in) of the BSNL. Alternatively, Bidders can access BSNL corporate website
(www.bsnl.co.in), on which a link is available to go to BSNL ERP Portal.

A. Pre-requisites to submit tenders online

Bidders should have a valid User ID and password to participate in bidding process/ submit bids online
for tenders on BSNL ERP Portal. Bidder user ID will be his vendor code prefixed with ‘V’. A system
generated password shall be sent to the Vendor at the time he is registered as an e-tendering Vendor.
Bidders should have a legally valid Class III digital certificate as per Indian IT Act from the licensed
Certifying Authorities operating under the Root Certifying Authority of India (RCAI), Controller of
Certifying Authorities (CCA) of India.

Bidder should have internet connectivity; preferably broadband. The payment of Tender Fee and EMD
by the Bidders is offline at present as payment gateway is not linked at present. The bidders shall pay
the Tender Fee & EMD as per the instructions given in the tender document in this regard. Bidder
should fulfill all other pre-requisites mentioned in the tender documents of a specific tender.

B. Obtaining User Id to access BSNL ERP Portal site

In case a New Vendor who is not a registered vendor of BSNL for E-tendering, the process for
registration is as follows –

1. Click on New Bidder? Apply for Access Authorization link on the BSNL ERP Portal login page.
2. Download the Vendor registration template and send the duly filled Vendor registration template
with other required documents to the designated Email Id [email protected] as mentioned in the
registration form.
3. After creation of user Id you will receive an email conveying the user Id and password for BSNL
ERP Portal.

Note: User Id will be created normally within 3 working days after reviewing the registration form
& other documents. In case you don't receive any user Id please send an email to
[email protected].

C. Instructions for obtaining Digital Certificate

In order to bid for e-tenders at BSNL ERP Portal all the vendors are required to obtain Class III digital
certificate as per Indian IT Act from the licensed Certifying Authorities (CA) operating under the Root
Certifying Authority of India (RCAI), Controller of Certifying Authorities (CCA) of India.
(http://www.cca.gov.in/).

D. Steps for obtaining Digital Certificate

Visit the site of the licensed CA* using internet browser. Apply online for a class 3 digital certificate
for the designated individual with organization name. Ensure the Digital Certificate is legally valid in
India. For making payment and submission of documents required for issue of the Digital Certificate,
follow the instructions on the CA's website.
 Use the class 3 Digital Certificate thus obtained for online bidding on BSNL ERP Portal site.

* Websites of some licensed CA's are provided below -

http://www.tcs-ca.tcs.co.in/
http://www.safescrypt.com/
http://www.mtnltrustline.com/
http://www.e-mudhra.com/
https://www.ncodesolutions.com/

E. Technical Settings

1. Web Browser: Only Internet Explorer (version 6.0 or above) should be used. Other browsers like
Mozilla Firefox etc. may encounter some problem.
Menu Path for seeing the Version: Help --- About Internet Explorer.

Check for
version of
Internet
Explorer. It
should be 6
or above
version.

2. Run in Administrator Mode:

Set the browser to run in administrator mode as per the steps given below. - Go to properties of
Internet explorer by right clicking the Internet explorer icon
Click advanced button from the shortcut tab as shown below
3. Java: To view some of the components, you need to install Java Internet component JRE 6.0 from
http://java.sun.com/javase/downloads/index.jsp or Latest Java component to be downloaded by
selecting the link on the ERP Portal of BSNL. After downloading the Java components make sure that
you start your internet browser again.

Select this for

downloading the
latest Java Plug-
in.
 Select for
downloadin
g of Java
Plug-in.

Choose
your
Operatin
g System.
Select for
download
ing of
Java
Plug-in

On Pop up,
Click on
Save
Button
Pop up
appear,
Save
It on
desktop of
PC

Saving of
software
started on
the
destination
mentioned
above i.e.
Desktop.
Click it, for
running
software.
Pop-up
Appear,
click on
Run button.
 Welcome
Note, click
on Install
button.

Indicates
Java
Installation
in Progress
 Click
Close/Finish
, which
indicates the
Java
Plug in have
been
uploaded in
system.
Always
restart the
system after
installation.

4. Proxy: If you are unable to access BSNL ERP Portal site or Bid Documents, check if you are using
proxy to connect to internet or if your PC is behind any firewall. Contact your system administrator to
enable connectivity. Please note that standard Port for HTTPS (443) connectivity should be enabled
on your proxy/firewall Broad band without Proxy settings is another option.

5. Pop-ups: Pop-ups should be enabled on BSNL ERP Portal URL and Bid Documents URLs. This
is required to view tender documents.

Pop up blocker should be

OFF from Windows as well as
from any other Toolbar like
Google, Yahoo. etc
6. Recommended Screen Resolution: 1024 by 768 pixels.

7. Internet Speeds: If you are experiencing slow connectivity to BSNL ERP Portal, then contact your
system administrator/ISP provider for desirable speeds.

8. Active-x controls & miscellaneous settings: Maintain the settings as described below to enable digital
signature signing and verification.

Menu path: Tools --- Internet Options

Select the Tools

 Internet
Options, Popup
will appear.
 On Security Tab Select
Internet and then click on
Custom Level of
same Pop up, another popup
will appear.

All settings under ActiveX

controls and plug-ins should be
made “Enable” and if option is
“Enable (Not Secure)” then select
option “Prompt”.
One more setting is
required to be done under
Miscellaneous in same
Security settings
Internet Zone Pop up.

Make this setting (Don’t

prompt for client
certificate selection
when no certificate or
only one certificate
exists) under
Miscellaneous as
Disable. Then Press OK
Button.
Now select Trusted sites and then
click Custom Level on same
popup. Another popup will appear,
do the same settings under the
Active X control and plug-in and
Miscellaneous as above done for
Internet

After doing active X settings for

Trusted sites .Click on Sites,
another popup will appear.
Put web site bsnl.co.in
and click Add Button

After adding web site,

click on OK