This document analyzes the marketing strategy of Boost Juice Bars. It discusses how Boost Juice segments its market using geographic, demographic, and psychographic variables. The key target market is identified as females aged 20-30 who seek a healthy lifestyle. Boost Juice communicates to this segment through various marketing channels like social media, TV ads, and loyalty programs. Customer characteristics like culture, lifestyle and personality are also examined to understand what influences consumers' purchasing decisions.
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Boost Assignment
This document analyzes the marketing strategy of Boost Juice Bars. It discusses how Boost Juice segments its market using geographic, demographic, and psychographic variables. The key target market is identified as females aged 20-30 who seek a healthy lifestyle. Boost Juice communicates to this segment through various marketing channels like social media, TV ads, and loyalty programs. Customer characteristics like culture, lifestyle and personality are also examined to understand what influences consumers' purchasing decisions.
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Written Assessment, Task 4
Boost Juice Smoothies:
Marketing Analysis Boost Juice Bars Date of Submission: 12th of May 2017 Tutor: Rhodora Dizon Class: Wednesday: 3:30-4:30 Paris Morris 5796155 – Part A Kate Miceski 4761534 – Part B Brodie Tan 5457464 – Part C This report is commissioned to examine the customer-driven marketing strategy of its smoothies that has contributed to the growth of Boost Juice. It examines the multiple components of their marketing strategy by exploring their marketing environment, segmentation and targeting, factors influencing consumer behaviour and the communication of the product (Paris exec summary) Boost Juice recognizes that it cannot effectively appeal to all segments in the market. The research of its segments draws attention Boost Juices use of geographic, demographic and psychographic variables to target its market and develop a target profile and marketing strategy. Through multiple resources it is outlined that Boost use a differentiated form of marketing and that their target profile of their market consists of females aged between 20- 30, who are active, ambitious, love life, and are looking for a healthy alternative to support their lifestyle. The Characteristics affecting the consumers who buy Boost Juice’s smoothies fall into four overarching categories, cultural, social, personal and psychological. Each characteristic affects the purchasing decisions of the consumer, these are uncontrollable, however must be closely accounted for. One key influence realised is cultural Influence. Boosts international expansion has meant understanding the core value of every region they do business. Inanalysing these factors boost has been able to understand what influences the segmentation of their market and adapt their marketing mix accordingly. Boost Juice effectively communicates the desired positioning of their smoothies through a variety communication tools. The research draws attention to the fact that through advertising, personal selling, public relations, sales promotion and direct marketing, Boost juice has been able to communicate its smoothie through media platforms, advertisements, the Boost app, the Vibe loyalty club and multiple campaigns. This effectiveness is emphasized through their Boost Juice Black Label-campaign, which showed the core brand and ethos of the company and their desired target audience. TABLE OF CONTENTS (PARIS POST INTRODUCTION) (PARIS PART A) PART B SEGMENTATION VARIABLES Companies acknowledge that the demands of consumers differ in today’s market place and that products/services need to be tailored to meet their consumer’s demands (Proctor 2000, p.188). Market segmentation helps Boost Juice identify the market it should tailor its smoothies to, by distinguishing the consumer needs, characteristics and behaviours (Proctor 2000, p. 188). Armstrong et al. (2013, p.175) supports this by saying “it must design customer-driven marketing strategies that build the right relationships with the right customers”. There are multiple ways in which a market can be segmented and a combination of variables may have to be considered to establish an effective market structure. The main variables considered for the division of segmentations are: geographic, demographic and psychographic (Armstrong et al. 2013 P.175; Proctor 2000, p. 189). Geographical segmentation is the dividing of the market into different geographical units as the needs and wants of consumers differ in each region (Martin 2011, p. 16). Geographically Boost operates in populated urban area, predominantly coastal regions, as shown in appendix 1, and delivers the same menu of smoothies throughout all (Boost Juice Bars case study 2008, p. 2). These outlets are often located in enclosed environments such as shopping centres, allowing their products to be accessible with the idea that consumers are prepared to pay a premium for their product (Menzies & Orr 2014, p.176). Boost also recognise the opportunity for profit and product distribution in shopping centres as a young consumers are attracted toward these environments, who they consider are a major segment of their market (Menzies & Orr 2014, p.176, Boost 2010). Demographically Boost Juice addresses a target market of 15 to 35 years olds, with their core target specifically aimed at the 25 year old female who loves life and is looking for a healthy alternative (Boost Juice Pty Ltd 2015, p. 32). This statement is an indication of a demographic segmentation, dividing the market into variables based on age, gender, occupation etc., which are considered major influences for defining the market for Boost Juice smoothie products (Armstrong et al. 2013, p.176). In support the Australian Health Survey: Nutrition First Results – Foods and Nutrients 2011-12 (ABS 2014) shows that 1.6% of females consume fruit and vegetable juices and drinks as opposed to the 1.5% that males consumed support the premise that femininity dominates the gender variable in ;which Boost tailors their product towards. Boost Juice further confirms that through research of its own, as shown in appendix 2, illustrating that in a survey conducted of 10 000 people, 71% of the gender breakdown was women and only 29% male (Boost Juice Bars case study 2008, p. 6). The company’s appeal to female consumers centres on those women who predominantly focus on their appearance, lifestyle, health and balance, which is reflected in Boost’s health orientated smoothie and marketing approach which is highlighted through their advertisements of on social media, television etc., as demonstrated in appendix 3. Applying a focus on Age is another factor of Boosts demographic. The company recognised that the society for this age group are looking for a quick and convenient healthy alternative to accommodate with their fast pace lifestyle, which boost are able to provide through their smoothie (Boost Juice Bars case study 2008, p. 6). The Australian Health Survey: Nutrition First Results – Foods and Nutrients 2011-12 (ABS 2014) supports this by showing a high proportion of persons that consume fruit and vegetable juices, and drinks are within the ages of 9-30. This is further confirmed in Boosts own research showing 31% of the majority of its consumers were aged 20-24 (Boost Juice Bars case study 2008, p. 6). To appeal to this segment the company employs young employees to encourage its sale force and to reflect the attitude and audience of its primary market. Psychographic segmentation is the division of consumers based on lifestyle and personality characteristics (Armstrong et al. 2013, p.177). Boost juice targets individuals who are living or seeking to live a healthy lifestyle with an ambition to love life. The company provides value to this segment by offering its consumers a variety of smoothie choices to tailor to their different needs. For example, for those who are looking for a low calorie option they can get a low fat/calorie smoothie and for those who are more active and seeking more energy in their diet can opt for a high fibre/ protein smoothie (Boost Juice Pty Ltd 2015, p. 11). These smoothies are aimed to provide a nutritional and covenant option to help balance their consumer’s lifestyle and make them healthier. PROFILE OF THE TARGET MARKET The process of identifying the companies segments allows the company to develop a profile of its target and to establish an understanding of how they should characterize the needs, wants and demands of its consumers (Proctor 2000, p. 188). The characteristics that the company has drawn from its segments to characterize its consumer are age, gender and lifestyle. Consumers aged between 20-30 seeking a healthy alternative they are able to modify to their lifestyle and nutritional requirement, is a characteristics the company uses to represents its smoothie. This demographic is supported by data in the Australian Health Survey: Nutrition First Results – Foods and Nutrients 2011-12(ABS 2014) that show a high percentage of individuals who consume fruit and vegetable drinks are aged between 9-30. In the companies marketing campaigns emphasis of this age segment is also highlighted as seen through the Boost Juice Black Label-Mango Mirage YouTube video (2015), showing a young female aged within her twenties, walking along a beach in the horizon, revealing how the smoothie makes her feel rejuvenated and assists in helping her ‘meet the horizon’. Femininity is characteristics the company also uses to profile its consumers, as they focus their core target on being females who are looking for a healthy alternative and love life (Boost Juice Pty Ltd 2015, p. 32). This is confirmed through a survey it conducted which showed that 71% of the majorities consuming Boost products were female and the following 29% were males (Boost Juice Bars case study 2008, p. 6). The company has reflected this characteristic in their marketing approach, as it is the female demographic who primarily focus on appearance, lifestyle, health and balance. As evident in their Boost Juice Black Label- Red Royale YouTube video (2015), showing a young female in her late twenties, wearing a red cocktail and being chauffeured to her destination. In the clip the woman communicates how she enjoys travelling in style and how the red royal smoothie reflects her lifestyle as it empowers and satisfies her taste. Combining theses characteristics and the videos discussed, the overall profile for their target market can be described as females aged between 20-30, who are active, ambitious, love life, and are looking for natural and nutritional ingredients to ensure a balanced diet to support their lifestyle. MARKET TARGETING STRATEGY Once the companies market segments have been established, it needs to evaluate and decide how many and which segments it will target (Armstrong et al. 2013 p.185). This target should consist of consumers who share common needs or characteristics that the company can serve (Armstrong et al. 2013 p.185). Romaniuk (2012, p.288) supports this step by describing the target market as all those that the company does not reject. The process of targeting a market can be carried out by a range of strategies, from mass marketing, to micro marketing or somewhere in between with differentiated or concentrated marketing (Armstrong et al. 2013 p.185). The market strategy that boost carries out in its targeting is differentiated marketing. This is a market-coverage strategy, whereby the firm has decided to target several market segments and designs different offers for each (Armstrong et al. 2013 P.185). Whilst boost has emphasized its target market being 25-year-old females that love life, this market does not purely define the marketing. They support this by stating that they aim to engage with consumers on a variety of level, as health knows no barriers (Boost Juice Bars case study 2008, p. 6). This can be seen in their collectable kids cup campaign, which highlight major kids movie and if bought offer the chance to win prizes such as a family holiday (Boost Juice Bars case study 2008, p. 6). Which shows a focus towards a young age demographic and those involved in a family life cycle with children. The ranges of smoothies they provide that offer different ingredients and nutritional value is also a way that the company has differentiated it markets. This can be seen through an advertisement of their Protein Smoothie that focuses towards males that are athletic and seeking a smoothie to support this lifestyle. Showing that they do not limit their products to distinct segments, as they state that anyone who is looking for either a healthy alternative or delicious beverage can consume their product (Boost Juice Pty Ltd 2015, p. 32). It is important for Boost Juice to highlight their market segments in order to appeal to the right market. It is evident through the statistics and analysis of its segments that Boost differentiate from their competitors to their targeted market, thus increasing the sales of their product, increasing their market share, and overall achievement of high accolades in being a leader in the juice market. APPENDIX B APPENDIX 1 Find a Boost Juice Store 2017, Boost Juice Pty Ltd, viewed 26 April 2017 < https://www.boostjuice.com.au/stores/ > APPENDIX 2 Boost Juice Bars case study', 2008, Boost Juice Bars Case Study: Marketing Smoothie Bars as a Healthy Alternative to Coffee Shops, pp. 1-12, viewed 26 April 2017<http://eds.a.ebscohost.com/eds/pdfviewer/pdfviewer?sid=177d4b0e-aebe-4739- 9418- 7ab7aeb223f7%40sessionmgr4009&vid=6&hid=4105 > APPENDIX 3 Boost Juice Pty Ltd, n.d, $5 Protein Breakfast Smoothies until 11 am, image, instagram, viewed 26 April < https://www.instagram.com/p/BKVG9R2gKWl/? hl=en > REFERENCES Armstrong, D, Adam, S, Denize, S, Kotler, P 2015, principles of marketing, 6th edn, Pearson Australia, Melbourne, VIC Australian Bureau of Statistics 2014, Australian Health Survey: Nutrition First Results – Foods and Nutrients 2011-12, cat. no. 4364.0.55.007, ABS, Canberra, viewed 23 April 2017 < http://www.abs.gov.au/ausstats/[email protected]/Lookup/by%20Subject/4364.0.55.007~2011- 12~Main%20Features~Non-alcoholic%20beverages~701 > Boost Juice 2012, Boost Juice Black Label- Mango Mirage, online video, 9 November, Boost Juice, viewed 29 April 2017, < https://www.youtube.com/watch?v=K43xtM4L_9Y> Boost Juice 2012, Boost Juice Black Label-Protein Supreme, online video, 9 November, Boost Juice, viewed 29 April 2017, < https://www.youtube.com/watch?v=XG0lHlndohE> Boost Juice 2012, Boost Juice Black Label-Pure Eden, online video, 9 November, Boost Juice, viewed 29 April 2017, < https://www.youtube.com/watch?v=ZL4GIQU1RCU> Boost Juice 2012, Boost Juice Black Label- Red Royale, online video, 9 November, Boost Juice, viewed 29 April 2017, < https://www.youtube.com/watch?v=YciZCaIhPw8> Boost Juice Bars case study', 2008, Boost Juice Bars Case Study: Marketing Smoothie Bars as a Healthy Alternative to Coffee Shops, pp. 1-12, viewed 26 April 2017< http://eds.a.ebscohost.com/eds/pdfviewer/pdfviewer?sid=177d4b0e-aebe-4739-9418- 7ab7aeb223f7%40sessionmgr4009&vid=6&hid=4105 > Boost Juice Pty Ltd 2015, Boost Study Kit, <https://www.boostjuice.com.au/downloads/Boost_Study_Kit.pdf>, viewed 23 April 2017. Boost Juice Pty Ltd, n.d, $5 Protein Breakfast Smoothies until 11 am, image, instagram, viewed 26 April < https://www.instagram.com/p/BKVG9R2gKWl/?hl=en > Find a Boost Juice Store 2017, Boost Juice Pty Ltd, viewed 26 April 2017 < https://www.boostjuice.com.au/stores/ > Martin, G 2011, 'The Importance of Marketing Segmentation', American Journal of Business Education, vol. 4, no. 6, viewed 27 April 2017 <http://files.eric.ed.gov.ezproxy.uow.edu.au/fulltext/EJ1056632.pdf > Menzies, JL, & Orr, SC 2014, ‘Internationalization of Boost Juice to Malaysia’, Asian Case Research Journal, vol.18, no. 1, viewed 26 April 2017 < http://eds.b.ebscohost.com/eds/pdfviewer/pdfviewer?sid=4823d57d-8045-49c9-a507- b878dcea073e%40sessionmgr103&vid=3&hid=117 > Proctor, T 2000, ‘chapter 10: SEGMENTATION, TARGETING AND POSITIONING’, Strategic Marketing, pp. 188-211. Viewed 24 April 2017 <http://eds.a.ebscohost.com/eds/pdfviewer/pdfviewer?sid=022177a4-b848-4c5e-b472- 2dbfe884e300%40sessionmgr4009&vid=14&hid=4105 > PART C ACADEMIC CONSIDERATION – TO BE SUBMITTED BY BRODIE ON THE 19/05/17 PART E COMMUNICATION TOOL Boost effectively communicates their desired positioning for their fruit smoothies to their target market in a variety of ways. Various communication tools include advertising, personal selling, public relations, sales promotion and direct marketing (A, Adam. S, Denize. S, Kotler. P 2014). Digital advertising has become crucial in the way Boost advertises and communicates their brand. With a target market of 15-35 year olds (Boost Juice Pty Ltd, 2015), predominantly using social media platforms more than half a day per week (12.5 hours) on Facebook itself (ABS 2017) boost has successfully embraced technology by changing how boost operates to communicate the target market's needs in today's society. From the appendix graph 2 (SMB Digital Advertising Survey 2016), it is evident how essential social media is as a digital marketing tool. Boost has introduced social media platforms such as Facebook, and Instagram as well as other digital marketing, being digital posters in store and the Boost app that allows you to order from boost in advance (Boost Juice Pty Ltd, 2015). Other forms of advertising include television, print, radio and media coverage (A, Adam. S, Denize. S, Kotler. P 2014). Although this form of advertising is expensive for the organisation, it is very effective in broadening the geographic reach, and is an expressive format that allows Boost to be creative to draw customers in almost instantly. Up to 10% of revenue (SMB Digital Advertising Survey 2016) is made from businesses through television marketing, that is shown in appendix 2 (SMB Digital Advertising Survey 2016). Advertising is the best communication tool to differentiate Boost from other brands and communicates the desired position in the target market. The Boost app has been very successful in its response with over 250,000 downloads in the first 3 months (Boost Juice Pty Ltd 2015) and has now continued to grow, this is a great marketing objective as it is used as a reminder as well as being informative. The app is a form of direct marketing as it sends notifications and reminders to customers, along with the direct marketing through that boost VIBE card (Boost Juice Pty Ltd 2015) that allows Boost to send emails frequently about new promotions directly to customers as a reminder and persuasion. This will further improve customer loyalty, and give boost the desired position in the target market by making marketing personalised to customers at a micro level. Personal selling is also very effective in communicating the desired culture of the business, as a reflection of consumers wants and needs. It is the personal face-to-face experience where sellers promote various products through their appearance, attitudes and specific knowledge of products (Armstrong. A, Adam. S, Denize. S, Kotler. P 2014). Boost actively practices personal selling by echoing a vibrant, happy and healthy lifestyle from the employee to the consumer. This personal selling is a push promotion mix strategy (Armstrong. A, Adam. S, Denize. S, Kotler. P 2014) that promotes more from what they are just buying, boost uses marketing incentives such as the push for every customer to have a VIBE card, and promoting additional products such as the protein balls and other varieties of add-ons to the smoothies (Boost Juice Pty Ltd 2015). This concept that Boost enforces is effective for building conviction, action and preference and retains customers interest for a longer period of time. This cost effective method lets Boost promote their smoothies in a personal way that communicates the desired position and differentiates them for customer satisfaction. Public relations are believable and consist of features, news stories, sponsorships and events (Armstrong. A, Adam. S, Denize. S, Kotler. P 2014). Boost have at least 12 large campaigns every year (Boost Juice Pty Ltd 2015), these include “What's your name game”, “Boost your life” (Boost Juice Pty Ltd 2015) and others. Boost also has the sponsorship of celebrities (Boost Juice Pty Ltd 2015), that is covered on television and radio. These ‘news’ specials rather than sales-direct communication are very effective and economical (Armstrong. A, Adam. S, Denize. S, Kotler. P 2014) as it can dramatise the company and product as well as reaching consumers that avoid salespeople that avoid advertisement. From these various communication tools, it is evident that Boost can actively aim to reach a large amount of geographic in a way that accommodates a variety of people. Through both push and pull strategies (Armstrong. A, Adam. S, Denize. S, Kotler. P 2014) it is evident that the company communicate their smoothies in the desired target market. Including a blend of all advertising, public relations, personal selling, sales promotion and direct-marketing tools (Armstrong. A, Adam. S, Denize. S, Kotler. P 2014) has insured the success of boosts smoothies through echoing various consumers need and wants. BOOST JUICE BLACK LABEL- MANGO MIRAGE ADVERTISEMENT Boost Juice’s marketing and branding is a source of competitive advantage that they have in the juice Market (Menzies & Orr 2014, p.176). They have successfully constructed a wellrecognized brand through media, e.g. radio and television, and its vivacious websites. A portion of this success can be contributed towards their advertisement and objectives. Kotlter et al. 2013 states that advertisements are good way for a company to inform and persuade their brand value proposition to its consumers. To successfully achieve this the company must have an advertising object that aims to inform, persuade and remind consumers of their product. As well as an effective message that is executed with the appropriate style, tone, words and format, that will capture the target markets interest and attention (Armstrong et al. 2013, p.358). In applying and comparing these characteristics to Boost Juice smoothies, advertisements for their Boost Juice-Black Label smoothies campaign for Mango Mirage have been examined. The Boost Juice-Black Label-Mango Mirage YouTube video (2015) is a 22 second advertisement that captures social media figure and reality television personality Aisha Jade, walking along a beach, narrating how people who have holidays live longer and that the ingredients in the mango mirage have a holiday effect on her. For full description below see Appendix E. To influence the consumer’s awareness, beliefs and attitude towards the advertised product, it has used rational and emotional appeal. The rational appeal in advertisement is the informative or logical appeals that it has used to represent rational reasons for purchasing the advertised product (Jovanović et al. 2016, p 37). In addition to the previous rational appeals are further described as an appeal to one’s “self interest” (Beniers, 2012) by Philip Kolter. An example of this is seen by Aisha outlining that the Mango Mirage includes ‘protein, immunity and lucuma booster’, their rational appeal is affirmed by stating that they make her feel healthy and rejuvenated. By outlining the dietary additives, which provide personal benefit to consumers, Boosts marketers have been able to clearly appeal to the self-interest of the consumer by making them aware of the perceived health benefits gained from consuming the smoothie. Another appeal to the rational side of the consumer is the use of the claim that ‘people who have holidays live longer’. This isn’t however just a marketers spin, strong evidence to support this has been published (Ostrow, 2016). When paired with the statement made by Aisha that the Mango Mirage is “as good as a holiday” (Boost, 2015) a rational reason for consumers to purchase the product is presented. The emotional appeal is the case in which the advertisement creates certain emotional associations in the consumer’s mind towards the advertised product (Jovanović et al. 2016, p 37). This emotional appeal is captured through Aisha identifying her personal feelings towards as she shows her ambition when stating that she ‘desires the horizon’ and that the mango mirage allows her to plan ahead and go for it. The slow motion of her movement, the warmth in colour of the sun setting into the horizon and the spacey melodic music play of each provide further support of this emotion. A well-structured argument linking the beverage to a holiday can also be seen as an emotive appeal as the memory of a holiday often has a special place in most peoples mind. By indicating the mango mirage is as rejuvenating as a holiday the consumer may be enticed to purchase the beverage to experience the good feelings deeply tied to a holiday. The company has used multiple executions styles such as lifestyle, mood, testimonial evidence and a one-sided argument to capture the target markets interest and attraction in the Mango Mirage advertisement (Armstrong et al. 2013, p 358). Lifestyle can be seen through the environmental surroundings of the beach and the serenity of the music, emphasising a balanced lifestyle as she uses it to plan ahead and assist with her ambitions. Mood is evident through the establishment of desire, serenity and ambition of image around the product, supported through the emblematic expression of desiring the horizon. To further validate the benefits of the smoothie, testimonial endorsement is used through the featuring of popular social media figure Aisha Jade, who ratifies the consumption of the smoothie by stating the benefits it provides her. When presenting this product, Boost had used one-sided argument to attract consumers, as it only focuses on the favourable arguments of the product without comparison to other juice companies or negative appeal (Rajan 2008, p. 361). The exposition of the mango mirage advertisement is one that is presented in a complimentary tone. It describes the positive benefits of the products and explains the achievement of ambition when consumed. To gain attention on the important characteristics of the product, the company has used capturing key words and phrases such as ‘rejuvenated’, ‘abundance of nutrition’, ‘protein immunity’ and ‘lucumba booster’ to influence consumer choice which further highlights the product. The format of the black label headline following the advertisement effectively entices consumers as the simple but unique text and format, enforces the impression that the black label smoothie is a premium product. This product however is one, which still embodies Boosts core branding and ethos indicated through the retention of original Boost Juice ‘B’ on the Product. In doing so they have developed an advertisement for product which targets the audience they desire whilst still presenting a product that can be consumed by all. APPENDIX E Boost Juice Black Label - Mango Mirage, video, Boost Juice, 9th of November 2015, viewed 3rd of May 2017, < https://www.youtube.com/watch?v=K43xtM4L_9Y>. The advertisement opens with a scenic shot of the glowing sun over the horizon at a beach. The shot is slowed to suit the rate of the spacey piano melody backing the clip. Gentle waves are shown breaking as the scene changes to a shot of Aisha Jade in swim attire wandering along an empty beach. Following scenes change to more close-up shots of the New Zealand born reality star. The specifically designed black range boost cup is seen in shot, held by Aisha. In combination with the backing music, a dialogue from Aisha accents key components of the new drinks. Strong persuasive rationalisations of health additives included in the drink are countered with common the proverb stating, “the mango mirage is as good as a holiday” (Boost, 2015). The final images of the advertisement feature black screens highlighting the black label adapted boost logo, the main boost logo and logo for partner brand, Jet star. An Internet address for a dedicated black label boost juice website directs viewers to further information on the product. Overlaying these closing images is the final line of the ad, “Introducing black label, an abundance of nutrition”. REFERENCES Armstrong, D, Adam, S, Denize, S, Kotler, P 2015, principles of marketing, 6th edn, Pearson Australia, Melbourne, VIC Australian Bureau of Statistics 2017, Labour Force Australia 2017, no. 6202.0, ABS, Canberra. Viewed 9 May 2017 Benier, C 2012, Cultural Differences In Television Advertising-3, Prof. C.J.M. Beniers Interkulturelle Kommunikation – Intercultural Communication, weblog post, 22nd November, viewed 1 May 2017, <http://blog.beniersconsultancy.de/archives/tag/moral-appeals >. Boost Juice Pty Ltd, Boost Study Kit, 2015, <https://www.boostjuice.com.au/downloads/Boost_Study_Kit.pdf>, viewed 5 May 2017. Boost Juice 2012, Boost Juice Black Label- Mango Mirage, online video, 9 November, Boost Juice, viewed 1 May 2017, < https://www.youtube.com/watch?v=K43xtM4L_9Y> Jovanović, P, Vlastelica, T, & Kostić, SC 2016, 'Impact of Advertising Appeals on Purchase Intention', Management (1820-0222), no. 81, pp. 35-45. Viewed 9 May 2017 < http://eds.b.ebscohost.com/eds/pdfviewer/pdfviewer?sid=084ec504-4236-4737-beb4- b56c3f02e7c4%40sessionmgr101&vid=9&hid=117 > Menzies, JL, & Orr, SC 2014, ‘Internationalization of Boost Juice to Malaysia’, Asian Case Research Journal, vol.18, no. 1, pp. 175-197. Viewed 26 April 2017 < http://eds.b.ebscohost.com/eds/pdfviewer/pdfviewer?sid=4823d57d-8045-49c9-a507- b878dcea073e%40sessionmgr103&vid=3&hid=117 > Ostrow, R 2016, Holidays are ideal tonic for improved mental and physical health, The Australian, 12 August, online article, viewed 1st May 2017, <http://www.theaustralian.com.au/life/health-wellbeing/holidays-are-ideal-tonic- forimproved- mental-and-physical-health/news-story/245b589d50464fe8579f96bd60f0767>. Rajan, S 2008, Marketing Management, Tata McGraw-Hill Pubishing Company Limited, Shahdara, Delhi, viewed 9 May 2017 < https://books.google.com.au/books? id=c9869T3ZxDsC&pg=PA361&lpg=PA361&dq=one+sided+argument+marketing&source= bl&ots=yK6OJX_xss&sig=eXcr6LOlWlKqZgmQKATSt84ToQ& hl=en&sa=X&ved=0ahUKEwiRu6-xk- TTAhVHPrwKHaM5BlUQ6AEIWTAH#v=onepage&q=one%20sided%20argument %20marketing&f=false > SMB Digital Advertising Survey 2016, ‘Ad Formats Preferred By SMBs’, Advertising, Statistics and Trends, viewed 6 May 2017 <http://trends.e- strategyblog.com/2017/02/25/adformats- preferred-smbs/28102>. CONCLUSION Boost juice is a brand that clearly understands their market. They have successfully targeted their Smoothies to consumer audiences through a holistic understanding of key Marketing concepts. Their approach to understanding the macro-environmental factors influencing their product on three levels, the industry, the brand and the product is one aspect contributing to boosts ability to adapt marketing strategies toward their Smoothie. Similarly through an identification of market segmentations, Boost Juice has been able to direct energy in marketing campaigns towards the needs and wants of different consumers. Adjusting their message to suit has allowed boost to market their smoothie a majority of segments in the market. In addition, understanding their consumers buying behaviour through analysis of four key influences, cultural, social, personal and psychological factors has further provided Boost Juices marketers with strategic ideas which mimic these factors. Consumer communication is a final element, which has proved vital to Boost’s branding and image, through cross platform communications and advertisements, the boost brand has become one of the most recognisable juice brands in Australia, a clear testament to their consumer communications. Boost juice has positioned themselves in the juice market with well-strategised and composed marketing initiatives. Their holistic approach has faired them well since day one and should allow for boost to remain relevant in the marketplace for years to come.