Scribd
Upload
67 views3 pages

Charissa Jean G. Dela Cruz

Charissa Jean G. Dela Cruz is seeking a position that allows her to utilize her experience and education in customer service and hospitality. She has a background in hotel and restaurant management and has worked in call centers and customer service roles. Her resume provides her contact information, objectives, educational background including an associate's degree in hotel and restaurant management, training and seminars attended, work experience in music licensing and customer service, and special skills in communication, reliability, and multitasking.

Uploaded by

JANELA LAMADRID
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
67 views3 pages

Charissa Jean G. Dela Cruz

Charissa Jean G. Dela Cruz is seeking a position that allows her to utilize her experience and education in customer service and hospitality. She has a background in hotel and restaurant management and has worked in call centers and customer service roles. Her resume provides her contact information, objectives, educational background including an associate's degree in hotel and restaurant management, training and seminars attended, work experience in music licensing and customer service, and special skills in communication, reliability, and multitasking.

Uploaded by

JANELA LAMADRID
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 3

CHARISSA JEAN G.

DELA CRUZ
210 Nalbagan, Umanday, Bugallon, Pangasinan
[email protected]
Contact number: 09554380662

OBJECTIVES:

To experience on hand customer services and improve customer satisfaction. To acquire


a secure and changing position in an environment with stable and profitable organization, where
I can be a member of a team and utilized my experience, skills and education to the fullest. To be
in a position with opportunities for growth and advancement.

EDUCATIONAL BACKGROUND:

Graduated: April 12, 2013 - Associate in Hotel and Restaurant Management


Colegio de Dagupan
Arellano Street, Dagupan City

Graduated: March 25, 2011 - Secondary level


JN Montessori and High School, Inc.
70 Ramos Street, Lingayen, Pangasinan

Graduated: April 3, 2007 - Primary level


Grace Baptist Learning Center
#24 Alvear Street, Lingayen, Pangasinan

TRAININGS / SEMINARS ATTENDED:

 September 9-13, 2013 -40Hr Call Center Training


ELITE Institute
3/F Cabrera I Bldg. 130 Timog Ave, Q.C

 December 2012-March 2013 - OJT 120hr


Leisure Coast Resort
Bonuan Binloc, Dagupan City
 October 26-28, 2012 - Housekeeping
Leisure Coast Resort
Bonuan Binloc, Dagupan City

 September 8, 2012 - The World Class Butler: Up Close and Personal


Baguio Country Club
Baguio City

 September 8, 2012 - Front Office Systems and Procedures


Baguio Country Club
Baguio City

 February 1-5, 2012 - Ship Familiarization/ On-Board Training


Negros Navigation
Manila-Iloilo, Iloilo-Manila

 July 23, 2011 - Hot and Cold Dessert Seminar


University of Cordilleras
Baguio City

 July 16, 2011 - Bar and Flair Tending Seminar


Teacher’s Camp
Baguio City

WORK EXPERIENCE:

May 2016 – Feb 2017 -Music Licensing Consultant


Premier BPO
30th Fl. Cyberone Building, Eastwood Avenue,
Bagumbayan, Libis, Quezon City Philippines 1110

Sept 2014 – March 2015 & - Customer Service Sales Representative


Aug 2015 – Feb 2016 SITEL PHIL., ORTIGAS
Eton Cyberpod, Ortigas Avenue cor. EDSA,
Quezon City Philippines 1600
SPECIAL SKILLS:

 Interpersonal skills
 Communication skills
 Basic computer knowledge
 Willing to work overtime
 Reliable
 Multitasking

PERSONAL INFORMATION:

Birthdate : January 6, 1995


Birthplace : Navato, Street, Bugallon, Pangasinan
Civil Status : Married
Religion : Born Again
Citizenship : Filipino
Languages/
Dialect spoken : English, Filipino

You might also like