Region III

Division of Mabalacat City

Senior High School within

Sapang Biabas Resettlement Elementary School
Phase 1, Barangay Sapang Biabas, Mabalacat City, Pampanga

I. Validate the service description of the product with potential customers to determine its
market acceptability

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 Region III
Division of Mabalacat City

Senior High School within

Sapang Biabas Resettlement Elementary School
Phase 1, Barangay Sapang Biabas, Mabalacat City, Pampanga

II. Select/pinpoint potential suppliers of raw materials and other inputs necessary for the
production of the product or service

A. What is potential suppliers?

 A supplier is any entity that provides a business with the items they need to set up and manage
their business. The items that a supplier provides depend on the business;

 If the business is a manufacturer its suppliers will provide the raw materials required to
manufacture goods

 If the business is a retailer its suppliers will provide the products that the retailer sells

 If the business is a trades person its suppliers will provide tools and items required to fix, install
and replace items for householders and organizations.

B. What is raw material?

 Basic substance in its natural, modified, or semi-processed state, used as an input to a production
process for subsequent modification or transformation into a finished good.

C. Why is it important to have a potential supplier?

Here are just some of the benefits of having a solid relationship with your suppliers:

 Timely Delivery of Quality Materials - For you to meet your quote and provide excellent service
to customers, you need to have the things you need on time. What’s great about having an
excellent relationship with your supplier is they will prioritize you. They will deliver the goods
ahead of time. In addition, they’ll make sure that you get the best goods. However, the benefits
far extend to the production stage. You avoid returns, manufacture products quickly, and
produce quality products that your customers will love.

 Smooth-sailing Production - It’s easy to start the production phase when you have everything
you need. And since you’re assured that the raw materials are of high quality, the risk that you
will have to stop production or reject finished products, both of which result in lost revenue, is
greatly lowered. You’ll meet your target without difficulty and will enjoy easier restarts after
office relocation or other major changes to your company.

 Customer Satisfaction - Another important result is customer satisfaction. Because you are able
to deliver goods and services on time and free from defects, your customers will enjoy doing
business with you. They will feel that their money is well-spent.

 More Business for You - Customer satisfaction leads to stronger branding. By leaving a positive
impression on customers, you’re also letting them know that you’re a name that they can rely

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 Region III
Division of Mabalacat City

Senior High School within

Sapang Biabas Resettlement Elementary School
Phase 1, Barangay Sapang Biabas, Mabalacat City, Pampanga

on. This also gives them no reason to do business elsewhere. Since they’re happy with your
service, they’ll stick around for more. They can even bring you new customers.

 Take Advantage of Great Deals - Good supplier relationships can mean that you can avail of
discounts and other attractive deals. Good payment discipline can prompt them to offer you a
cash discount, for example, if you settle the invoice within 30 days. Finally, they can decide to
slash off a certain percentage of the goods they send you.

 Excellent Support - There will be times when you’ll get damaged goods or delayed shipments.
These are not going to make your work easier but you can easily resolve these issues if you have
a good relationship with suppliers. Rather than being indifferent, chances are, they’ll go beyond
the bare necessities to fix your problem and compensate you for your trouble. This can be a life
saver if such a mishap takes place in the middle of a reorganization or office relocation, when
you will naturally have plenty on your plate.

 Saves Your Company Money - In the long run, your business will be able to save money.
Unexpected costs occur when there are delays or mistakes in production. That won’t happen if
you have the right materials and timely delivery of goods. Add to that the various discounts and
incentives your suppliers can provide you with. Obviously, this is a two-way street. You can’t
expect the supplier to do all these favors out of nothing. You must be a valued customer. You
have to:

1) Settle your bills on time. You can’t expect a cash payment discount if you’re late in
payments. Contact them as early as possible if you’ll be delayed in payments.

2) A lot enough time for placing orders. Don’t place orders and expect them the next day. This
is often a result of poor planning and inventory management, so make sure that you deal
with those issues as well.

3) Be considerate to their sales representatives. Be respectful and treat them well because they
represent your suppliers. More importantly, don’t waste their time.

4) Communicate. Be transparent. Any issues you may have must be escalated properly and
promptly.

D. How to select a potential supplier?

 Choosing suppliers for your business - The right suppliers provide the most suitable goods or
services at the most suitable prices and in the right time frames for your specific business needs.

 Finding suppliers - Online is the best way to locate suppliers such as manufacturers and
wholesalers. They may also advertise in the Yellow Pages. Attending industry events and
exhibitions is another good way to find suppliers and examine their products and services. You
can also use your networks to find suppliers.

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 Region III
Division of Mabalacat City

Senior High School within

Sapang Biabas Resettlement Elementary School
Phase 1, Barangay Sapang Biabas, Mabalacat City, Pampanga

 Key factors for choosing suppliers are outlined below. Once you have a list of potential
suppliers, ask them for written quotations and, where appropriate, a sample of the items you
need. You can then compare their services to see which suppliers are the best fit for your
business.

 Price - If you are in a new business, a key consideration for choosing suppliers is affordability. If
you are focused on managing your finances, competitively priced suppliers are an attractive
option. However, cheap does not always represent the best value for money. If the quality of
your supplier's product or service is poor, you may incur extra costs for returns and
replacements, and risk losing business with any delays that result. If you decide to pass poor
quality on to your customers, you risk damaging your business reputation.

 Reliability - Reliability should be another key consideration for choosing suppliers. Reliable
suppliers deliver the right goods or services on time, as described. Large suppliers are generally
reliable because they have enough resources and systems in place to make sure they can still
deliver if anything goes wrong. However, you can often develop a closer relationship with small
suppliers - especially if you are their main customer. In these cases your supplier may also
respond better to different requests, such as rush orders or holding on to stock.

 Stability - Look for experienced suppliers who have been in business a long time. Stability is
important, especially if you are entering into a long-term contract with a supplier or they are the
only supplier of a particular item you need for your business. Exercise due diligence. Check the
supplier's credit history to see if they are financially stable. It is worth finding out what
businesses have used a particular supplier's services and asking them for a reference.

 Location - Think about location when choosing suppliers. Dealing with distant suppliers might
mean longer delivery times and extra freight costs. If you need something quickly, a local
supplier might be a better option. But be sure to investigate freight policies of distant suppliers.
Bulk orders, for instance, might get you free shipping or you might be able to combine different
orders to reduce costs.

 Supplier groups - While using a single supplier has its advantages (e.g. you can develop a close
business relationship that benefits both sides) it also has its risks. If your supplier goes out of
business or cannot deliver, your business will suffer. It might be a better idea to use a carefully
selected group of suppliers as insurance against any problems occurring.

 Negotiating supplier contracts - Once you have decided to do business with a supplier, it is a
good idea to document the terms of trade in a written contract. Written agreements with
suppliers minimise disagreements about each party's rights and responsibilities.

 Supplier agreements - Suppliers often have their own written agreements but, if they don't, we
recommend establishing them yourself. Written agreements document all the specific details,
such as what you want, what you'll get, how much you'll pay and when. Supplier agreements
cover such issues as: supply conditions, including volume, price, discounts, ordering periods,

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 Region III
Division of Mabalacat City

Senior High School within

Sapang Biabas Resettlement Elementary School
Phase 1, Barangay Sapang Biabas, Mabalacat City, Pampanga

take or pay and delivery times payment terms, specifications of goods or services supplied
(scope of goods), warranty periods for defective goods or services, limited liability (risk of loss
or damage), intellectual property, confidentiality, Insurance, dispute resolution, termination and
exclusion clauses, Make sure a lawyer experienced in supply agreements and terms of trade
reviews any documents before you sign and begin any transactions.

 Disputes with suppliers - Deal with the dispute promptly. If communication with the supplier
has failed, address your concerns with their head office or seek advice from your solicitor or
business adviser.

E. Tips to get a good supplier

 Set your criteria. Create a list of the supplier’s selection criteria that companies need to fulfill to
be able to provide you with the items you need. This could include issues like: Lead times from
receipt of your order to delivery, Minimum and maximum order quantities, Storage and handling
facilities, Specific methods of delivery, Quality assurance processes, Payment terms and
conditions, Return policy, Contactable references. Setting the criteria in advance will enable you
to evaluate potential suppliers on each of the listed items and ensure that you don’t overlook any
important requirements.

 Define your process. Identify the methods that you will use to find suitable suppliers. Decide
whether you will publish your requirements in trade publications and call for bids, or whether
you will approach selected companies directly for proposals and estimates. Allocate a time
frame for conducting your suppliers selection process. Appoint qualified members of your team
to review the proposals and recommend a short list of suppliers to choose from.

 Call for bids. Put out a call for bids according to the selection process you chose. This could be a
Request for Proposal (RFP) or a Request for Quotation (RFQ). Whatever form it is, it should
include full details of the products or services you need, along with quantities, delivery dates,
and quality standards identified in your criteria. Ask bidders to provide detailed information on
the processes they use, the stability of their raw material suppliers (if applicable), and reasons
why you should choose them.

 Evaluate the bid submissions. Compare each submission you receive against a checklist of
criteria for suppliers and question any items that appear to be lacking in clarity. The American
Society for Quality suggests taking steps to ensure the validity of the submission. Review the
scope of the services outlined in the proposal and consider whether they match your
requirements. Decide on each criteria’s importance and score all submissions against this for an
objective method of evaluation. Identify what the agreement or contract period with each
potential supplier comprises to ensure you aren’t drawn into a situation that could be damaging
to your business.

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 Region III
Division of Mabalacat City

Senior High School within

Sapang Biabas Resettlement Elementary School
Phase 1, Barangay Sapang Biabas, Mabalacat City, Pampanga

 Monitor the supplier performance. Even the most reliable supplier can occasionally slip up.
Make sure they have a direct contact point at your company and conduct regular performance
reviews. This will help you keep tabs on their work and make sure they’re fulfilling their end of
the agreement. These reviews will also help you when it comes time to talk about contract
renewal, so you know where you stand.

 Following these tips will enable you to successfully select suppliers who can support your
business requirements by delivering the appropriate goods and services you need on time and
within budget. This will help you improve your productivity and ensure you produce quality
goods/services

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 Region III
Division of Mabalacat City

Senior High School within

Sapang Biabas Resettlement Elementary School
Phase 1, Barangay Sapang Biabas, Mabalacat City, Pampanga

III. Discuss the value/supply chain in relation to the business enterprise.

A. Value Chain

 was pioneered by American academic Michael Porter in his 1985 book "Competitive Advantage:
Creating and Sustaining Superior Performance."

 A value chain is a business model that describes the full range of activities needed to create a
product or service. For companies that produce goods, a value chain comprises the steps that
involve bringing a product from conception to distribution, and everything in between—such as
procuring raw materials, manufacturing functions, and marketing activities.

B. Supply Chain

 A supply chain is a network between a company and its suppliers to produce and distribute a specific
product to the final buyer. This network includes different activities, people, entities, information,
and resources. The supply chain also represents the steps it takes to get the product or service from its
original state to the customer.

 Supply chains are developed by companies so they can reduce their costs and remain competitive in
the business landscape.

C. Relation of Value/Supply chain to the business enterprise

Primary Activities - Primary activities relate directly to the physical creation, sale, maintenance and
support of a product or service. They consist of the following:

1) Inbound Logistics: Receiving, warehousing, and inventory control.

2) Operations: Value-creating activities that transform inputs into products, such as assembly
and manufacturing.

3) Outbound Logistics: Activities required to get a finished product to a customer. These

include warehousing, inventory management, order fulfillment, and shipping.

4) Marketing and Sales: Activities associated with getting a buyer to purchase a product.

5) Service: Activities that maintain and enhance a product's value, such as customer support
and warranty service.

 Support Activities. The role of support activities is to help make the primary activities more
efficient.

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 Region III
Division of Mabalacat City

Senior High School within

Sapang Biabas Resettlement Elementary School
Phase 1, Barangay Sapang Biabas, Mabalacat City, Pampanga

1) Procurement: How a company obtains raw materials.

2) Technological development: Used at a firm's research and development (R&D) stage—

designing and developing manufacturing techniques; and automating processes.

3) Human resources (HR) management: Hiring and retaining employees who will fulfill
business strategy; and help design, market, and sell the product.

4) Infrastructure: Company systems; and composition of its management team—planning,

accounting, finance, and quality control.

 The supply chain includes all functions involved in receiving and filling a customer request. These
functions include:

A. Product development

B. Marketing

C. Operations

D. Distribution

E. Finance

F. Customer service

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 Region III
Division of Mabalacat City

Senior High School within

Sapang Biabas Resettlement Elementary School
Phase 1, Barangay Sapang Biabas, Mabalacat City, Pampanga

IV. Recruit qualified people for one’s business enterprise.

A. How to recruit qualified people?

1. Develop accurate job descriptions. Your first step is to make sure you have an effective job
description for each position in your company. Your job descriptions should reflect careful thought as
to the roles the individual will fill, the skill sets they'll need, the personality attributes that are
important to completing their tasks, and any relevant experience that would differentiate one
applicant from another. This may sound fairly basic, but you'd be surprised at how many small
companies fail to develop or maintain updated job descriptions.

2. Compile a "success profile." In addition to creating job descriptions, it's important to develop a
"success profile" of the ideal employee for key positions in your company that are critical to the
execution of your business plan. These might include such positions as team leaders, district
managers and salespeople. For example, let's say you currently have 20 salespeople. Within that
group, you have four that are top performers, 12 that are middle-of-the-road and four that aren't quite
making the grade. If you could bump the number of folks in the top group from 20 percent to 33
percent, that could have a dramatic impact on your company's performance. To accomplish that goal,
you need to profile everyone in the sales group to identify any skills and attributes that are common
to the top group but missing from the other groups. Using this information, you'll be able to develop
a profile to help you select the candidates most likely to succeed in that position. Remember, you
can't tell if you've found a match if you're not matching candidates against a specific profile.

3. Draft the ad, describing the position and the key qualifications required. Although some applicants
will ignore these requirements and respond regardless, including this information will help you limit
the number of unqualified applicants.

4. Post the ad in the mediums most likely to reach your potential job candidates. Of course, the Internet
has become the leading venue for posting job openings, but don't overlook targeted industry
publications and local newspapers.

5. Develop a series of phone-screening questions. Compile a list of suitable questions you can ask over
the phone to help you quickly identify qualified candidates and eliminate everyone else.

6. Review the resumes you receive and identify your best candidates. Once you post your ad, you'll
start receiving resumes...sometimes many more than you anticipated. Knowing what you're looking
for in terms of experience, education and skills will help you weed through these resumes quickly
and identify potential candidates.

7. Screen candidates by phone. Once you've narrowed your stack of resumes to a handful of potential
applicants, call the candidates and use your phone-screening questions to further narrow the field.
Using a consistent set of questions in both this step and your face-to-face interviews will help ensure
you're evaluating candidates equally.

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 Region III
Division of Mabalacat City

Senior High School within

Sapang Biabas Resettlement Elementary School
Phase 1, Barangay Sapang Biabas, Mabalacat City, Pampanga

8. Select candidates for assessment. Based on the responses to your phone interviews, select the
candidates you feel are best qualified for the next step in the process.

9. Assess your potential candidates for their skills and attributes using a proven assessment tool. A
resume and phone interview can only tell you so much about a job applicant, so you'll need a
dependable assessment tool to help you analyze the core behavioral traits and cognitive reasoning
speed of your applicants. For example, a good test will provide insights as to whether the individual
is conscientious or lackadaisical, introverted or extroverted, agreeable or uncompromising, open to
new ideas or close-minded, and emotionally stable or anxious and insecure.

10. The success profile you created for each position will help you determine which behavioral traits are
important for that position. For example, you would expect a successful salesperson to be
extroverted. On the other hand, someone filling a clerical position might be more introverted.

11. These assessment tests can be administered in person or online. Online testing and submission of
results can help you determine whether the applicant should be invited for a personal interview.

12. Schedule and conduct candidate interviews. Once you've selected candidates based on the previous
steps, schedule and conduct the interviews. Use a consistent set of 10 or 12 questions to maintain a
structured interview and offer a sound basis for comparing applicants.

13. Select the candidate. Make your selection by matching the best applicant to the profiled job
description.

B. How to know if they are qualified?

 Decide if You Have the Skills

Skills are skills. You either have them or you don’t. And no amount of enthusiasm can make up for your
lack of them. Just because you’ve created a simple blog on WordPress doesn’t necessarily qualify you to
build websites for Fortune 500 companies.

But just because you’ve never managed a team at work shouldn’t dissuade you from applying if you’ve
gained those skills elsewhere –for instance, managing a group of volunteers for charity.

The key is to be able to recognize the same skill in different guises. Look closely at your abilities and
experience and determine if they’re transferable to the job you’re seeking. Even though many of your
skills can be applied to the job, do you have the experience and know-how to accomplish the goals of the
position? It also helps to know if the position will allow for on-the-job learning. Typically, the more
advanced a position, the less flexible it is.

 Know What’s Negotiable (and Non-Negotiable)

At the very least, you should be able to fulfill the minimum requirements of a job description. If the job
requires fluency in JavaScript or French, obviously you’re not qualified if you’ve only dabbled in both.

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 Region III
Division of Mabalacat City

Senior High School within

Sapang Biabas Resettlement Elementary School
Phase 1, Barangay Sapang Biabas, Mabalacat City, Pampanga

Know the difference between requirements and preferences. Requirements are non-negotiable.
Preferences represent a kind of wish list. This can include years of experience or supplemental skills such
as knowledge of certain computer applications or programs.

Obviously, a candidate who’s the closest match has an advantage over those meeting fewer requirements.
The burden is on you to prove why you’re the better candidate despite having fewer qualifications.

What unique traits can you bring to the table that others cannot? If you’re unable to answer this question
for yourself, you’ll be hard-pressed to convince an employer. Stick with jobs where you can make a
compelling case for yourself, regardless of the job description.

C. Why is it important to hire/recruit qualified people

Finding qualified candidates may be the most important thing you can do as a business owner. Here’s
how top-notch employees can make a huge difference.

 High Turnover Leads to Higher Costs

A study by the Institute for Research on Labor and Employment (IRLE) found that replacing a worker
costs an average of $4,000. Other sources estimate the cost to be between six to nine months of the
position’s salary. When you lose an employee, you’re faced with lower productivity, advertising
expenses, redirection of the resources needed for interviewing and assessing job seekers, training costs,
on-the-job errors made by new employees, and the overall impact on company culture. Minimize those
costs by hiring quality, dedicated employees from the outset and working with a staffing company to
fill any unexpected vacancies.

 Morale is Important

Most people don’t want to be the hardest-working employee in the office. While a stellar work ethic is
always something to be proud of, feeling like you’re pulling the weight of underperforming colleagues
is physically, mentally, and emotionally draining. Rushing through the hiring process just to fill a seat
may feel like the easiest decision at the time, but the consequences could be dire – and fixing the error
may well be exponentially more expensive than it would’ve been to hire staffing assistance from the
beginning. Hire right the first time and everyone on your team will reap the rewards.

 Letting People Go is Awful

No decent boss enjoys firing an employee, but sometimes performance and attitude issues make it
necessary to take action. Terminating someone’s employment feels even worse when you realize that
they were never a good fit in the first place. There are lots of ways to define a qualified employee –
knowledge, experience, ability to get along with others, willingness to take direction – and evaluating
all of those characteristics thoroughly before offering a job seeker a place within your company can
save everyone involved a lot of heartache.

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 Region III
Division of Mabalacat City

Senior High School within

Sapang Biabas Resettlement Elementary School
Phase 1, Barangay Sapang Biabas, Mabalacat City, Pampanga

To find qualified candidates to fill your job vacancies, contact our team at Barracuda Staffing today.
Not only do we have the resources and talent pool to find excellent employees quickly, we also make it
our mission to place applicants in situations in which they’re most likely to succeed. That’s the kind of
win-win scenario everyone can get behind.

 impact of qualified people in business enterprise.

1. Customer Service. In a business where employees deal directly with customers, such as a
grocery store or furniture sales organization, there are many ways by which employee
performance affects profits. For example, making a good first impression can make or break any
potential sale, especially larger sales such as automobiles and home improvements. When an
employee is not performing up to company standards, sales are negatively affected, as well as
the company's reputation.

2. Productivity. Another important factor of employee performance that directly impacts business
is productivity. Productivity also has a ripple effect in the workplace, meaning that consistent
levels of productivity and work habits set the standard for other employees as well. And whether
a retail business or a manufacturing plant, when employees are producing more efficiently the
business' profitability and bottom line will be positively affected.

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 Region III
Division of Mabalacat City

Senior High School within

Sapang Biabas Resettlement Elementary School
Phase 1, Barangay Sapang Biabas, Mabalacat City, Pampanga

Group no. 4

Reporter no.7

Dimaranan, Grant Louie

Paguinto, Patricia Mae

Pangan, Desiree

Purisima Kirstine Jhan

Tayag, Millen