IoT Ecosystem
IoT Ecosystem
IOT ECOSYSTEM
The world of digital and machine to machine (M2M) services has
changed. It has developed from vertical solutions focused on a single
area to multiple, bundled and collaborative applications acting across
many verticals, enterprises and users in the Internet of Things (IoT).
CSPs can find opportunities beyond providing connectivity, by offering additional services – full, refined, end to
end digital lifestyle & IoT offerings, tailored to what customers really want.
Comarch can meet customers’ needs with its own comprehensive ecosystem supported by vast experience
and knowledge gained in various verticals.
Healthcare Automotive
CSPs started selling services as smart connectivity providers, then extended the scope to become service
aggregators before evolving into integrated service providers. The digital services and IoT market requires
such changes and sees them as essential. However, one important issue should be noted – going into
verticals is riskier, as there are more specialized players, and this is why more knowledge is required for
specific areas.
Comarch, as a multi-service provider, can present a portfolio that meets all new demands of the digital
services and IoT market in a manner that is much more flexible, powerful and comprehensive than solutions
offered by many of its competitors. With such a comprehensive solution, multiple references, and established
collaboration, Comarch is the perfect partner for projects in this field.
Comarch’s experience in the digital services and IoT area goes far beyond pure connectivity services.
The solutions described below reflect this.
Comarch IoT Connect is a solution that provides the tools needed to manage connectivity, create and sell IoT
services, analyze devices, services and customer behavior, bill for all aspects of a service and manage devices
in the most comprehensive manner.
DWH
Customer & Partner Resource
Management Management
Billing Service
& Rating Control Vertical Apps
Network
Connectivity
M2M/IoT Devices
Partner
IT Systems
Operator Operator Operator Partner
- Account Manager - CSA - Marketing Admin
Network
Connectivity
M2M/IoT Devices
Finally, the platform enables CSPs to analyze all network events holistically, in real time, in order to trigger
appropriate actions automatically and to offer IoT customers controlled quality of service (QoS).
Existing
Systems
Operator Operator Operator Operator
- Marketing - Product Manager - Account Manager - Sales
Comarch IoT Solution Management also enables the creation of an IoT portal to communicate with partners
and customers about new solutions and ideas, to create a central meeting point and one stop shop for all
possible services and vertical applications, and to facilitate up-selling and cross-selling so that a true IoT
partnership can be created.
Finally, because of the embedded device inventory it is possible to store all devices for selling purposes,
to monitor device stock, to build vertical applications and solutions over specific types and models of devices,
and to make pricing and charging models device-specific – for example based on the number of active devices
for a custom type and over a defined period.
In order to support IoT settlements, the strongest accent should be put on IoT use-based billing to enable
innovative pricing models such as value-based (pay per use), criteria-based (flat rate) or device-based.
Comarch IoT Billing answers these needs.
Comarch IoT Billing can empower your business partners and customers with connectivity, devices and
application billing capabilities, including billing on behalf of IoT partners for their customers in B2B, B2B2B
and B2B2C models.
Service Control
Logistics
Network
Connectivity
M2M/IoT Devices
Operational excellence requires immediate action. Modern IT solutions should therefore focus on delivering
results and building real business value in a much shorter timeframe. For example, it is necessary that a data
analytics platform ingests source data automatically in streaming mode, processes it, and makes intelligent
decisions in real time. It should also trigger actions automatically, based on analytical insights.
The Comarch IoT Analytics Platform module focuses on delivering measurable business value, using intelligent
big data processing and real-time actionable analytics. It provides thorough information about the way
in which customers are using your IoT products. Additionally, it handles some issues related to quality
of service (QoS) within IoT operations by helping discover which device (or type of device) generates issues,
revealing data patterns and trends, and providing reports and analysis of anomalies. Device/IMSI (International
Mobile Subscriber Identity) or customer profile dashboards enable deep data drill down. You can also
use the supporting functions such as alarms and notifications internally, to improve your business and
operational results and enhance customer experience.
The system helps you monetize data generated within your own infrastructure, in particular the information
processed within Comarch IoT Connectivity Management, such as use, performance, mobility data, etc.
Reporting & UI
Business Intelligence Real Time Monitoring & Usage Analytics Device Movement Vertical Apps
for MNO Diagnostics for MNO for Customer Control
Data Processing
Maps
Data Ingestion Data Data Data Correlation
Streaming Transformation Aggregation & Enrichment
Network
Connectivity
M2M/IoT Devices
Industries
Automotive Industry 4.0 Lighting Manufacturing Smart Building Smart City Retail Healthcare
Administration Panels Alerts Platform O&M Configuration Model Definition Process Definition
API
Rules Engine Access Management Identity Management Security
Flexibility and leveraging open interfaces are both crucial for IoT solutions at this phase of market growth,
especially as there is no single set of standards for such solutions. Comarch IoT Enablement Platform
supports multiple standards at all levels, from device connectivity (local area technologies such as WiFi, BLE,
Thread, RFID, and wide area technologies such as NB-IoT, LoRa and Sigfox), through application level protocols
(AMQP, MQTT and CoAP) to APIs enabling the development and integration of the platform with vertical-
specific applications.
The variety of supported standards and protocols allows connections to different types of IoT devices and
provides end to end secure communication.
Aside from the software part of the solution, Comarch is also fully proficient in providing hardware building
blocks for the IoT domain, from communication modules and gateways to designing, prototyping and
manufacturing IoT-related hardware in the Comarch IoT Plant. Several IoT elements have already been
designed and delivered to the market. These include Comarch Beacon, Comarch Beacon Industrial, Comarch
IoT Hub (gateway) and a number of different communication modules including NB-IoT and BLE modules.
Comarch offers operators all the means and capabilities to deliver their new physical devices, from simple
nodes, through complex sensors to multimode intelligent IoT gateways) as part of the solution.
Comarch
Radio Module Comarch beacon®
Comarch
IoT Hub
Comarch Smart
Comarch beacon® Lighting Controller
Industrial
Comarch IoT Enablement Platform comes with a set of APIs, rule and map engines, an alerts module and
configurable dashboards that allow multiple types of applications to be built for different verticals as generic
models (the same, customizable application for multiple customers) and bespoke solutions (applications built
specifically to meet the particular needs of a given customer).
Comarch IoT Enablement Platform provides the ecosystem that facilitates fast implementation of fully
flexible and scalable smart lighting solutions for cities and municipal, industrial and enterprise buildings.
It can be easily integrated with existing infrastructure or extended by third-party systems, and acts as a
platform for further extensions. Comarch provides the whole technology needed to interconnect lighting,
from the connectivity module (Comarch Smart Lighting) for reliable connectivity with intermediate devices
(gateway) to wireless connection for the smart devices. Comarch IoT Enablement Platform allows process and
rule definition, device management, remote control, real-time decisions, and data gathering. The web app
and mobile app allow interaction between devices and Comarch IoT Enablement Platform, providing a simple
and intuitive interface for system control, service configuration and device management, including an easy
to use map view.
Integration with Comarch’s FSM solution allows efficient smart infrastructure maintenance, providing
the means to implement preventive maintenance mechanisms.
A scalable solution for small and medium factories. Comarch IoT SW and HW building blocks, together with
API for integration with other systems (such as Comarch ERP and Comarch FSM) allow Industry 4.0 to be
introduced to our clients. Connecting single devices or whole production lines is easy with a scalable solution
based on Comarch Iot Enablement Platform, and brings a variety of opportunities to improve the effectiveness,
traceability and quality metrics inside a factory.
Comarch Location-based Services is a subset of products, services and functionalities, which is crafted
specifically to fit the needs of any business where physical locations can be digitized by means of customers’
mobile phones. It comprises two main components, one being responsible for business logic, customer
communication and mobile experience (Comarch Location-based Services Platform) and the other taking care
of IoT connectivity and communication between applications and sensors (Comarch Beacon Management
Platform). In addition to software delivery, the package includes Comarch Beacons.
A beacon-based (BLE) indoor approximate location solution that provides the user with a simple and effective
means to locate devices in a building and navigate to a specific area. Thanks to Comarch IoT Hub infrastructure,
it is easy to monitor medium and large assets within closed, large facilities such as hospitals and universities.
Geo-fencing is also available, raising an alert in the system and sending this to an administrator in the event
that a tracked device disappears from the monitoring area. The web application on top of Comarch IoT
Enablement Platform facilitates device management, history verification and definitions of alerts. There is
a mobile application for staff, allowing easy and seamless device location.
nn Healthcare
Comarch Healthcare is a dedicated business unit within Comarch, providing a wide range of medical solutions
including, among other things, IT systems for hospitals, software for radiology and systems for the management
of electronic health records in healthcare facilities, cities, and regions. Comarch Healthcare is a supplier of
innovative remote medical care solutions, which use our own software, equipment, and medical infrastructure,
and also of Comarch Concierge digital portal and Comarch EHR for managing e-documentation.
Another solution is Comarch Concierge, which facilitates communication between the patient and the doctor
outside the surgery. With this portal, medical staff have access to complete data concerning the patient’s state
of health, and can monitor the treatment process remotely. The system allows some activities to be performed
online, so it works like a virtual clinic, accessible via a web browser or mobile application. Comarch Concierge
brings real benefits for patients, such as remote registration for visits and prescription ordering, filling in all
necessary documents before a visit (shortening the time spent waiting to be seen by the doctor), access to test
results, recommendations from previous visits, and so on. Comarch Concierge brings benefits for patients as
well as for medical staff.
Comarch EHR, connecting these solutions, is used for e-documentation management in all kinds of medical
service facilities. Central access to documents originating from various systems allows medical data to be
gathered and processed efficiently. This innovative solution supports physicians in making the right diagnosis,
and saves time for patients and medical staff alike.
Comarch Technologies, part of the Comarch Capital Group, brings together embedded SW & HW deep expert
BRIEF
PRODUCT
knowledge and cyber-security competences in one place. CT helps its customers to turn great concepts into
excellent products, quickly and efficiently.
Our expertise and experience allow us to develop scalable, secure and highly accessible IoT building blocks,
both HW & SW. With more than 10 years of experience in cooperating with technology giants such as Nokia,
Microsoft and SiliconLab (our official partner) to deliver connectivity-based projects and products, we can offer
our clients customized, high quality IoT solutions based on the latest technologies.
Comarch IoT Plant is a sophisticated infrastructure facility suitable for short/medium series manufacturing and
rapid prototyping. With the goal of supporting clients throughout the production process, we provide services
in product development, mechanical prototyping and electronics manufacturing (EMS). Full control over R&D
and production, as well as the deep domain expertise and professionalism of our engineers, mean we can
deliver the highest quality products and EMS services in compliance with industry standards and market trends.
nn RAPID PROTOTYPING
nn Industrial design
nn Electronics development
nn Software development
nn Vacuum casting
nn CNC milling
nn ELECTRONICS MANUFACTURING
SERVICES (EMS)
nn Wave soldering
nn Hand soldering
nn Conformal coating
nn Manual assembling
nn Mechanical assembling
nn Final assembling
nn Wiring
nn Quality control
nn Functional testing
nn Environmental testing
COMARCH REFERENCES IN THE IOT AREA – VAST EXPERIENCE AT
ALL LEVELS OF THE IOT VALUE CHAIN
Comarch’s vast knowledge and expertise in leading telecom operators or other enterprises in the digital world
has been gained through projects for various industry verticals, and enabled us to build a complete portfolio
of solutions for the digital services and IoT domain. As a multi-vertical company, Comarch has gained knowledge
from all levels of the M2M/IoT value chain.
Comarch proposes different models of delivery, including on-premises installation, SaaS, hosting and managed
services, with experience gained during the course of projects for customers such as KPN, Telekom Austria
Group and E-Plus.
INDUSTRIES
Retail Insurance
Banking Healthcare
Automotive Mobility
nn Nokia – partnership with Comarch in the field of M2M/IoT, particularly in the domains of connectivity
management platform, as well as vertical services for key industries
nn STC (Saudi Telecom Company) – Comarch IoT Connectivity Management and Comarch IoT Billing serving
Saudi market with IoT connectivity and applications
nn Hudson Bay Company – Location-based services and proximity marketing solution based on Comarch
Beacons in shopping malls across the Netherlands
nn MSIT (Lesser Poland Tourist Information System) – Comarch Industry Beacons for tourist information
system installed across the Lesser Poland region
nn Abnox (Switzerland) – Industry 4.0 installation (Comarch ERP and IoT) on the lubrication manufacture
production line. Great improvement in effectiveness and quality.
nn Smart Parking solution – available in 18 German cities – IoT backend integration for German automotive
OEM car
nn Smart Lighting pilot installations of end to end solution in Zielona Góra (Poland), Comarch HQ campus
and Pasadas (Argentina)
nn Several healthcare projects in hospitals and medical centers in Poland, such as Starachowice Hospital,
Kup Medical Center, Skała Medical Center and Głubczyce Medical Center
nn MedicAir - complete monitoring services for treating patients at home, deployed for a home care provider.
SMA, HMA and mHMA devices and eCare Healthcare Platform integrated with MedicAir external sensors
nn Health city in Poland - an IT service platform comprising a kit of interoperable applications and IT
systems, tools for medical staff and patients, and a healthcare system
PRUSICE
Remote Midwife
Remote Rehabilitation SUWAŁKI
and Prophylaxis
Remote Midwife
Remote Care
Remote Nurse
Remote Rehabilitation
and Prophylaxis
BRZEG PŁOCK
Remote Care Remote Midwife
Remote Nurse Remote Care
Remote Nurse
Remote Rehabilitation
and Prophylaxis
ŁÓDŹ
ZABRZE Remote Care
Remote Care Remote Nurse
Albania Japan
Austria Luxembourg
Belgium Malaysia
Brazil Panama
Canada Poland
Chile Russia
China Spain
Colombia Switzerland
Finland UAE
France UK
Germany Ukraine
Italy USA
ABOUT COMARCH
Since 1993, Comarch’s specialist telco solutions business unit has worked with some of the biggest telecoms companies in the world
to transform their business operations. Our industry-recognised telco OSS and BSS solutions help telecoms companies streamline
their business processes and simplify their systems to increase business efficiency and revenue, as well as to improve the customer experience
and help telcos bring innovative services to market. Comarch’s telco solutions customers include Telefónica, Deutsche Telekom, Vodafone,
KPN and Orange.
iot.comarch.com