DATA BASE MANAGEMENT SYSTEM

Course Code: BBAIT 10201

Course Objective:
The objective of this course is to expose the students to the Concept of Databases and
designing an application using Ms-Access as a tool.

Course Contents:
Module I
Traditional file oriented approach, Disadvantages of simple file systems. Database approach,
Need of computerized database. Advantages of database approach. Database Management
System, Basic operations of DBMS. Objectives of DBMS as Redundancy Control and
Avoidance of Inconsistency.

Module II
Database Administration, Physical and Logical data independence, Database scheme, Entity,
Entity set and attributes, overview and introduction of hierarchical, Network model and object-
oriented model.

Module III
RDBMS: Introduction, Relational Model concept and Relational data structure, Relational
Model constrains as domain constraints, Key constraints, Entity integrity constraints,
Referential Integrity constraints, Super key, Primary key, Candidate key, Foreign key.

Module IV
Operations of RDBMS: Select operation, Project operation, Cascading of operations, Set
theoretic operation join and natural join, theta join and equi join, division, update operations,
Delete operation, Modify operation.

Module V
Objective of normalization, Functional dependency, First normal form, Second normal form,
Full functional dependency, Anomalies, Third normal form, Transitive dependency, Boyce -
Codd normal form, Multivalued Dependency.

Examination Scheme:
Components P-1 C-1 CT-1 EE1
Weightage (%) 10 10 20 60
Text & References:
Text:Introduction to Database System, C. J. Date
References:
 Fundamentals of Database Addison, Navathe / Elmassi, Weslay
 Database System Concepts, Korth & Silberschatz, Second Edn., Tata McGraw Hill
 An Introduction to Database Systems, Korenke David M., (5th Edn.) Addison – Wesley
 An Introduction to Database Mgmt., Bipin C. Desai, Galgotia Publication, New Delhi
 SYSTEM ANALYSIS & DESIGN
Course Code: BBAIT 20401

Course Objective:
The course aims at preparing students conceptualize and define scope and domain of system
analysis and design. It also focuses on system development life cycle using conventional and
structural look.

Course Contents:

Module I: Information system development life cycle

Linear cycle / waterfall model, Problem definition, Feasibility study, System analysis, System
implementation, Post-implementation, Maintenance

Module II: Graphic technology modeling tool

Flow chart, Data flow Diagram, E-R diagram, Data dictionary

Module III: Data Analyzing Modeling

Relationship tables, Relationship Theory Tables, Functional Dependency, Relationship Key,
Data redundancy, Normalization.

Module IV: System Design

System Design, System Objective, Structured System Design Technology

Module V: System Management

Function Information System Management, System Operation, System Maintenance, System
Audit, System Enhancement, Role of System Experts: System Analysis and Programming

Examination Scheme:

Components P-1 C-1 CT-1 EE1

Weightage (%) 10 10 20 60

Text & References:

 Analysis and Design of information systems, James A. Senn

 Computer Based Information Systems, Kroeber, Donald W. and Watron, Hugh J.
 Systems Analysis & Design, E. M. Awad.
 PRODUCTION AND OPERATIONS MANAGEMENT
Course Code: BBAOM 30601 Credit Units: 03

Course Objective:
The course is oriented to familiarize the students with fundamentals of Production and Operations Management,
and tools and techniques used in taking decisions in operating and controlling the Production and Service
Industries. Further this course will familiarize the students with Quality Management and Current Quality Tools
used in Production and Service Industries.

Course Contents:

Module I: Overview of Production and Operation Management

Brief history of Production and Operation Management, The Service Revolution, Definition, Factors Affecting
Operations Management, Role- Scope and Function of Production and Operation Management, Criteria of
Performance for the Production and Operation Management, Operation Strategies, Effect of Growth of Service
Sector on Operations Management.

Module II: Demand Forecasting & Capacity Planning

Qualitative Forecasting Methods (Educated Guess, Consensus, Delphi Method, Historical Analogy, Market
Research), Quantitative Forecasting ( Linear Regression, Moving Average, Weighted Moving Average, Exponential
Smoothing with Numerical), Definition of Production Capacity.

Module III: Facility Location and Facility Layout

Factors Affecting Location Decisions, Quantitative Techniques in Facility Location (Factor Rating Method, Centre
of Gravity Method, Load Distance Method, Break Even Analysis Method – Numerical for each method), Utilization
of GIS in Plant Location.
Principles of Facility Layout, Types of Layout (Process Layout, Product or Line Layout, Fixed Position Layout),
Basics of Line Balancing -No Numerical), Merits and Demerits of Product and Process Layout.

Module IV: Production Planning and Control

Capacity Planning, Aggregate Planning, Master Production Scheduling.
Production Planning and Control Systems (Push System, Pull System).
Job Shop Scheduling and its Criteria ( Mean Flow Time, Mean Tardiness, Number of Tardy Jobs - Numerical),
Single Processor Job Shop Scheduling (Due Date Method, Shortest Processing Time Method - Numerical).
Two Machines Scheduling – Johnson’s Rule – Numerical,.
General Job Shop Scheduling – Earliest Due Date Method – Numerical.

Module V: Inventory Management, Supply Chain Management & Logistics Management

Basic Concepts of Inventory Management, Lead time, Safety Stock, Elements of Inventory Costs.
Inventory Models – EOQ –Derivation and Numerical, EOQ with Quantity Discount – Numerical, Fixed Order
Quantity Model - No Numerical, Fixed Order Period Model - No Numerical.
Basic Concepts, Objectives of Supply Chain Management, Decision Phases in Supply Chain Management.
Basic Concepts of Logistics Management, Warehousing, Material Handling Equipments.

Module VI: Foundations of Quality, Quality Control, TQM

Concept of Quality - Gurus of quality a Comparative Discussion on Edward Deeming, David Juran and Philip
Crosby - their Philosophy contribution and limitations.
Statistical Quality Control (Mean and Range Charts, c Chart, p Chart – Numerical), Basic Concepts of Acceptance
Sampling, OC Curves – No Numerical.
Basic Concepts of TQM, 5 –S and Kaizen, 6-Sigma.
ISO Standards, and ISO Certification.

Examination Scheme:

CT HA C V A EE
Components
Weightage (%) 10 5 5 5 5 70

Text & References:

Text:
 Buffa, E.S, Sarin RK,2008, Modern Production/ Operations Management, John Wiley & Sons
References:
 Chary SN, 2008, Production and Operations Management, McGraw Hill.
 Gaither N, Greg F, 2002, Operations Management, Thompson South Western.
 Everett E., Adam Jr. & Ronald J Ebert, Production and Operation Management, Fifth edition, Prentice Hall of
India.
 Monden Y,1993, Toyota Production System, Industrial Engineering and Management Press – Institute of
Industrial Engineering, Norcross, Georgia.
 OPERATIONS MANAGEMENT

MBA 480: SERVICE OPERATIONS MANAGEMENT Credit Units: 03

Course Objectives
The objective of the course is to understand the growing significance and impact of services on the growth and
economy and the scientific ways to run the operations so as to optimize the business and brand returns.

Course Contents

Module I: Understanding Service Operations

Introduction; Nature & Role of Services in Economy; Service Operations and their Management Fundamentals;
Service Strategy; Positioning of Services in the Organisation Value Chain

Module II: Service Operation Infrastructure

Service Facility Design, Layout & Location, Off-shoring & Outsourcing; Technology in Services, Front-office
Back-office Interface; Human Factor in Services; External Associates in Service Processes

Module III: Service Process Management

Service Encounter Design and Control; Managing Service Processes; Experience Management in Service
Operations; Service Quality and Reliability Assurance; Service Process Improvement & the Associated
Methodologies; Experience Innovation Paradigm; New Service Development

Module IV: Improving Service Delivery Propositions

Service Growth and Globalisation; Forecasting Demand for Services; Capacity and Demand Management;
Customer Expectations and the Planned Provision in Service Delivery; Legal Aspects of Expectation-Delivery
Gaps; Service Waiting Line and Customer Relationship Management; Inventory Management for Improved
service Delivery

Examination Scheme

Components CPA TP Q/S A ME EE

Weightage (%) 5 5 5 5 10 70

References

 Deborah (2008), Competitive Strategies for Service Businesses, New Delhi: Jaico
 Fitzsimmons & Fitzsimmons (2006), Service Management, Tata McGraw-Hill
 Haksever, et al. (2006), Service Management and Operations, Pearson Education
 Hollins (2007), Managing Service Operations, Sage Publications
 Johnston & Clark (2009), Service Operations Management, Pearson Education
 Metters, et al. (2006), Service Operations Management, Cengage Learning
 Davis & Heineke (2003), Managing Services: People and Technology,Tata McGraw Hill.
MBA 483: Facility Planning And Total Productive Maintenance
Credit Units: 03

Course Objectives
The aim of this course is to develop the understanding of the concept of facility planning and total
productive maintenance – its application and uses in business organizations.

Course Contents
Module I: Introduction to Facility Planning
Facilities planning fundamentals and Objectives; Product, Process Flows and balancing activity space;
Facility Location, layout and workspace layout; Facilities systems and upkeep management

Module II: Facility Plan and Business Dynamics

Plant & Equipment – strategic consideration; Technological alignment, capacity balancing, infrastructure
and shared facilities; Service facilities and office facilities planning; Periodic review of facilities
performance; Facilities re-arrangements for new business induction.

Module III: TPM for Overall Equipment Effectiveness

Concept of maintenance and TPM; Types of maintenance; Analysis of Failure data; (Fuguai) F-tags and
defect maps; Time- and Condition-based maintenance; Reliability Centred Maintenance (RCM), Universal
Maintenance Standards; Overall Equipment Effectiveness; Timing Replacement Decisions

Module IV: Implementing TPM Programme

Steps in TPM Introduction in an Organization; TPM and maintenance manpower management;
Creating a productive team culture; 8 Pillars of TPM: 5S, Autonomous Maintenance (Jishu-Hozen),
Kaizen, Planned Maintenance, Quality Maintenance, Training, Office TPM, Safety, Health, Environment.

Examination Scheme

Components CPA TP Q/S A ME EE

Weightage (%) 5 5 5 5 10 70

References

 Borris, (2006),Total Productive Maintenance, New York: McGraw-Hill

 Nicholas (2001), Competitive Manufacturing Management, Tata McGraw-Hill
 Sule (2008), Manufacturing Facilities( 3/e), CRC Press (Taylor & Francis)
 Tompkins(2003), et al., Facilities Planning (3/e), Wiley India
 Clark (2008), Facility Planning, Pearson India
 Francis(2009), Facility Layout and Location, Prentice Hall of India
 Kunders (2004), Facilities Planning & Management of Hospitals, Tata McGraw Hill
 Takahasi and Osada(1990), Total Productive Maintenance, Tokyo: Asian Productivity Organization
 Wireman (2006), Total Productive Maintenance( 2/e), New York: Industrial Press, 2006