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Channels Management Team Lead

This job posting is for a Team Lead position in channel management with an ICT company based in Riyadh, Saudi Arabia. The role pays a maximum salary of SAR 13,000 with 5-7 years of relevant experience required. Responsibilities include supporting channel partners through training, managing partner inquiries, approving and passing sales opportunities, and ensuring partners adhere to program requirements. Strong organizational, administrative, and customer service skills are necessary along with the ability to work with stakeholders across the company. A bachelor's degree is preferred along with qualifications like experience in a related field or working for an IT reseller.

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0% found this document useful (0 votes)
159 views

Channels Management Team Lead

This job posting is for a Team Lead position in channel management with an ICT company based in Riyadh, Saudi Arabia. The role pays a maximum salary of SAR 13,000 with 5-7 years of relevant experience required. Responsibilities include supporting channel partners through training, managing partner inquiries, approving and passing sales opportunities, and ensuring partners adhere to program requirements. Strong organizational, administrative, and customer service skills are necessary along with the ability to work with stakeholders across the company. A bachelor's degree is preferred along with qualifications like experience in a related field or working for an IT reseller.

Uploaded by

b_lamine
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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JOB Description

Job Title Max Salary Experience Languages

☐ 0-1 / ☐ 2-4 / ☒ 5-7 / ☒ Arabic - ☒ English


Team Lead SAR 13,000
☒ 8-10 / ☐ +10 ☐ Other

Job Description
Contributing to building good relationship with customer, Partner, distribute & vendor.
Enabling other channel team members & Sales Representatives to spend more time generating revenue for the business.
The role will require the person to engage with many stakeholders in the business, such as Marketing, Business Systems,
Business Intelligence, Customer Success and Sales.

Job Resposibilities
 Support the Channel Team and Sales teams with Partner Sales/Technical training, and the administration of Partner
facing systems.
 Manage inbound queries from Partners pertaining to the Partner Portals (administration, access, enablement via
demonstrations).
 Manage, monitoring, approving and passing opportunities to ACS Sales representatives, whilst keeping dialogue
open with the Partner.
 Work with different stakeholders to make sure Partners have suitable access to ACS Sales, Marketing, Sales
Engineering, and Technical Enablement resources.
 Keep Partner contact details up to date in CRM and ensure all Partners are adhering to their Partner Program
requirements where relevant to support the Partner Account Managers.
 Provide weekly Partner Deal Registration reports and analysis of pending Deal Registrations.
 Arm Partner Account Managers on a quarterly basis with Sales and Operational content to deliver at Partner
quarterly business reviews. Provide reporting as defined with the Global Partner Program expected outputs for
Partner accountability management.
 Manage and report on Marketing Development activities.
 Supporting the Licensing & Renewals teams, Sales Operations, Partner Account Managers and Sales Reps within the
Channel Team with quotes, pricing enquiries, admin, sales orders when required.

Requirements and Skills


 Solid organizational skills and ability to multi-task.
 Has worked in an administration or customer/partner experience function.
 Excellent administration skills – Outlook/Excel/CRM (Salesforce.com and NetSuite experience desirable).
 Calm demeanor that can work under pressure.
 Driven to succeed and always looking for ways to improve systems and processes.
 Mature outlook, comfortably working with contacts at all levels including senior management and technical
consultants.
 Track record of meeting and exceeding targets/KPIs.

Other Requirements and notes


Qualifications
 BA or BS degree preferred in a technical, business or related field.
 5-7 years’ prior work experience in a related field and industry.
Desirable Skills
 Have worked for an IT reseller or Vendor in a similar function.

Dear Samiah,

My name is Sarah Madi and I'm a recruitment consultant with EMEA Connect. I have a Job opportunity in Riyadh/Saudi
Arabia for Channel Management Team Lead in a big ICT Company. If you are interested, please accept my invitation.

Kind regards

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