Kiran Kumar

: [email protected]
: Malaysia: +601112905833

Professional Summary

 Have 4.8 years of experience in IT Industry with extensive experience in VMware Products, Windows Administration,
Linux Administration, UNIX Administration Private and Public Cloud’s environments.
 Administration of Production, Development and Test environment's carrying Windows, Red Hat Linux, SUSE Linux,
Centos, Ubuntu both server and Desktop editions.
 Working on end to end testing activities for System Centre or Virtualization Platforms.
 Reviewing quality specifications and technical design documents to provide timely and meaningful feedback
 Creating detailed, comprehensive and well-structured test plans and test cases.
 Estimating, prioritizing, planning and coordinating quality testing activities.
 Performing migration activities from one host to another host or Private cloud to Public Cloud vice versa.
 Managing Cloud Services infrastructure with automation and configuration management.
 Coordinated different teams across the globe to deploy different builds to different environments on parallel
development for multiple projects.
 Expertise to manage, monitor, measure, analyse, report & optimizing the performance aspects of IT solutions.
 Expertise in analysing information system needs, evaluating end-user requirements, custom designing solutions,
troubleshooting for complex information systems management.
 Review new technology according to company direction & Ansible automation skills to reduce the human work.
 VMware admin experience (build server from templates, resource management).
 Administration of Microsoft Windows Server and AD environment.
 Actively participated in Data centre migration from one location to another location.
 Also familiar with ECS, Elastic IP's and managing security groups, Virtual Firewall, VPC peering, Virtual Load Balancer
Inbound and Outbound Rules.
 Good Documentation and Communication skills, willingness to learn the latest cutting edge.
 Self-motivated, self-starter and can handle responsibilities with minimal supervision.
 Proficient in working with IT Business Managers in prioritizing activities.
 Assisting with all the support teams and resolving the Problems or incident at earliest level.
 Maximising synergies to contribute to the team’s efficiency and effectiveness.
 Exceptional organisation, time management and planning skills with great attention to detail
 Skilled at translating business requirements into creative IT Solutions.
 Have good communication skills, self-motivated with a high degree of attention, a good Team Player committed to work.

Technical Skills
Cloud: Huawei Open Stack Cloud, Azure, AWS, SUSE Open stack Cloud, Devops

Operating System: Red Hat LINUX, CentOS, Ubuntu, UNIX, Windows server 2003-2019 versions.

VMware: vSphere 5.5, 6.0 & 6.5, ESXi-5.0, 5.5, 6.0 & 6.5, vCenter server-6.0 & 6.5

Anti-Virus: McAfee and Deep Security Trend micro, Sophos.

[email protected]
Automation: Red hat Satellite server, Ansible Tower, Open shift

DC-DR Replication Tools: Carbonite

Training and Certifications

 Microsoft Azure stack certified professional.

 Microsoft INF-240 X certified Professional.
 Deep Security Administration Certified.
 Red hat delivery specialist - container platform administration.
 Windows server 2019 essentials Course.
 Attended Azure Stack Boot camp training for 2 days.
 Attended Online AWS migration training for 2 days.
 Attended Cloud Computing at Cognexia classroom training.
 Attended IOT at Cognexia classroom training.

DHL (Malaysia)

Designation: System Admin / Cloud Engineer L2

Duration: September 2019 – Present

Visa Validity: 15th Sep 2020
Environment: Linux, Vmware Cloud, ESXI, Redhat, Centos, Ansible scripting, OAT

Responsibilities:

 End to end deployment ownership for projects, Scalability, build.

 Coordinating with Network and Storage team at the time of servers patch up gradations.
 Having hands on experience in maintaining and troubleshooting & Track and input time on tickets.
 Performing Level 1 & 2 operations on the VMware, Server and Desktop Level Operating systems and Cloud environment.
 Supported 24 X 7 Production environments across.
 Monitor debugging process results.
 Investigate the causes of non-conforming software and train users to implement solutions.
 ALL OEM Vendors Servers Administration & Skilled in team building, mentoring & problem solving.
 Coordinating with vendor in upgradation and Risk assessments.
 Know how to implement and control the flow of data, to and from a service provider.
 Capability to select the appropriate services based on compute, data, or security requirements.
 Capability to migrate on-premises workload to service providers.

Pi Data Centre Pvt Ltd (Tier 4 Data centre)

Working at client location: Andhra Pradesh State Government
Project: E-Pragati Core Frame work, Andhra Pradesh State Govt.

Designation: System Admin / Cloud Engineer L2

Duration: January 2019 – September 2019

Environment: H1+ Cloud, Open shift container platform, VPC Peering, Virtual Firewall, Security Groups, Allocation of EIP
subnets, Linux, Auto scaling, Deep Security Administration, Ansible Tower, Red hat Satellite server, Windows Server Operating
Systems.

[email protected]
Responsibilities:

 Working as a System Administrator for AP Govt E-pragati project.

 Launching Elastic Compute Service Cloud Instances using H1+ cloud (Linux RHEL7) and configuring launched instances wit
respect to specific Projects.
 End to end deployment ownership for projects on H1+ cloud.
 Scalability, build promotions for staging to production.
 Performed 2FA POC on Accops HySecure client.
 Installed and configured required packages in Dev, QA, UAT, Preprod environments.
 For security purpose we implement Deep security AV all over 3000+ VM’s in both Linux and Window’s environments.
 Identifying hardware failures and coordinating with vendor until closure.
 Resolving the multiple CV vulnerabilities & Performing de-duplication and declamation.
 Plan and Implement Time bound Projects within the line of support viz. System Upgrades, Patch Management, Migrations etc
 Participating in daily huddles & agile meetings with development, QA, support team & Cloud Services team.
Pi Data Centre Pvt Ltd (Tier 4 Data centre)

Project: INCX
f

Designation: System Admin / Cloud Engineer L2

Duration: March 2018 – January 2019

Responsibilities:

 Worked as a System Administrator for a team that involves three different development teams and multiple
simultaneous software releases.
 Deploying an ESXi in all OEM servers.
 Install, configure, upgrade & secure vCenter Server and VMware ESXi-6.0 & 6.5.
 Properly identify vSphere Architecture and Solutions & Performed clustering, HA and Failover features.
 Configure vNetwork Standard and Distributed Switches.
 Creation of Resource pools and allocating to required virtual machines.
 Plan and deploy Shared Storage and the Storage Virtual Appliance (SVA) for vSphere.
 Create, deploy and manage Virtual Machines, VM Clones, Templates and vApps.
 Migrate VMs, and backup/restore Virtual Machines using VMware Data Recovery.
 Perform basic troubleshooting for the vSphere Network, Storage and ESXi Hosts.
 Monitor a vSphere implementation and administer vCenter Server Alarms.
 Troubleshooting ESXi connectivity and Performance issues in the environment.
 Worked on vCenter server migrations &Configure the Replications and cloning’s, Templates and snapshots.
 Plan and Implement Time bound Projects within the line of support viz. System Upgrades, Patch Management,
Migrations etc.

Project: JDA (Pi Data Centers) (Tier 4 Data centre)

Designation: System Admin / Cloud Engineer L1
Duration: October 2017- Feb 2018

Responsibilities:

 Involved Release Operations that occurs every Tuesday and Thursday.

 Managed Linux staging and testing environments & Build and Deployment of the Azure stack virtual machines.
 Work with development/testing, deployment, systems/infrastructure and project teams to ensure continuous operation
of Build and Test systems.

[email protected]
  Presented reports to the Project manager about the progress and issues tracking key project Milestones, plans and
resources.
 Experience in monitoring and auditing systems and Ability to translate architectural requirements.
 Ability to deploy, manage, and operate scalable, highly available, and fault-tolerant systems.
 Gather specifications and deliver solutions to the client organization based on understanding of a domain or technology.
 Recommend client value creation initiatives and implement industry best practices.
 Effectively present public and hybrid cloud-based architectural design concepts and solutions to all levels in the
organization.
 Drive decision making. Identify alternatives, pros and cons, and make recommendations.
 Drive public and hybrid cloud-based, proof-of-concept prototypes that assess the feasibility of solutions and demonstrate
to our clients how technology can be leveraged.
 Identify, analyse and resolve the most complex public and hybrid cloud-based issues.
 Establish relationships with strategic public and hybrid cloud vendors to acquire knowledge develop partnerships.
 Communicates architectural solutions to IT senior leaders and other critical stakeholders.
 Performed weekly and on-call deployments on production environments.

Pi Data Centres (Tier 4 Data centre)

Designation: Virtualization Engineer L1
Duration: April 2017 – October 2017

Responsibilities:

 Activities include in managing & monitoring of multiple clients Servers using various Systems Management tools.
 Involved work related to employee’s day to day activities. There USERIDs raising a request to add it to domains. Email
and database access request. Resetting passwords.
 Handled conference calls, Processing Work orders to all Clients, Email processing.
 Providing technical support to other teams to backup and restore operation like UNIX team, Windows team, Data base
teams and Performed Disaster Recovery.
 Ensure reporting about missed, failed backups with solutions to respective teams.
 Preparation of implementation & maintenance documentation and Problem determination and resolution within
Expected time frame & proactively work towards meeting business SLAs and SLOs.
 Act on Day to Day House keeping tasks by using tools & scripts.
 Provide first/second tier response, analysis & resolution planning for the detected issues & seek appropriate solution
 Analyse reports & recommend changes to process/technology whenever/wherever required.
 Tasking will include building and maintaining ESXi hosts, maintaining & providing technical support to multiple clients.
 Performing basic system administration skillset in Windows and Linux.
 Excellent communication and interpersonal skills, including the ability to communicate.
 Experience with Active Directory environments including extensive knowledge of group policy
 Experience with any of the following Virtualization technologies: VMWare vSphere 6.5 and Microsoft Hyper-V.
 Experience with any of the following Operating system technologies: Windows Server 2016, 2012 R2, and Windows Active
Directory or Red Hat Enterprise Linux equivalent.
 Administration and lifecycle management of hypervisors, automation and orchestration software.
 Evaluation of cloud operations platforms, including cloud IaaS, PaaS, SaaS.
 Perform requirements analysis, translating business need into IT resource specifications.
 Perform root-cause analysis of IT issues as needed in a complex, fast-paced environment.
 Effective verbal and written communication skills, including clear and accurate technical documentation.
 Ability and desire to work effectively in a fast-paced team environment.
 Experience with Open Source IT tools Zabbix, Nagios, PRTG, What's up Gold.

[email protected]
Pi Data Centres (Tier 4 Data centre)
Designation: NOC Engineer L1
Duration: April 2016 – April 2017

 Monitor, install, configure and troubleshoot our production servers and services.
 Maintain 100% uptime of the production services & Coordinating with team to resolve the client issues.
 Ensure that our monitoring tools catch and generate alerts on all production issues.
 Address all issues reported by our monitoring tools, including escalation on issues at require more senior intervention.
 Follow escalation process through issue completion, including providing documentation after resolution.
 Follow regular Operations procedures and complete all assigned tasks during the shift.
 Send periodic NOC reports with the system and service status.
 Build knowledge base by creating and updating documentation for support.
 Health checks for VM's and ESXi hosts & Receive Customer inbound support calls.
 Escalate the ticket / issue to next level based on the priority& Attempting first level trouble shooting based on the issue.
 Verifying weekly and monthly resource utilization reports of the Customers.
 Anti-Virus updates and alerts monitoring alerts from Anti-Virus Systems.
 Email management services & Performance reporting and improvement recommendations.

Previous Employer: Employability Enhancement Training, Amaravati

Duration: June 2015 – Nov 2015. Designation: Technical & Soft Skills training

Project Summary: Successfully completed a course in Employability Enhancement Training (Technical & Soft Skills) conducted
by APSSDC in association with CRDA under skill development training program from June 2015 to Nov 2015.

Previous Employer: Emation Pvt Ltd, Hyderabad

Duration: Aug 2014 – May 2015. Designation: Junior Engineer

 Designing and developing new control systems.

 Testing, maintaining and modifying existing systems.
 Analysing data and presenting findings in written reports, managing operations.
 Working collaboratively with design engineers, operation engineers, purchasers and other internal staff.
 Liaising with clients, suppliers, contractors and relevant authorities.
 Understanding and ensuring compliance with relevant health and safety regulations and quality standards.
 Providing advice and consultancy support, writing computer software and test procedures
 Write, repair, and test PLC programs for machines and equipment on site.
 Provide technical support in resolving equipment and process issues.
 Comply with safety protocols and guidelines.
 Collaborate with other teams and programmers to ensure efficient functioning.

Educational Background

 Bachelor of Technology (BTECH) in Electronics & Communication Engineering from VIKAS Group of Institutions, Affiliated
to JNTU Kakinada.
 Intermediate, (M.P.C). Sri Chaitanya.
 SSC, Golden Rule English medium High School.

[email protected]