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Audit Plan Sgs Iso 9001

1) This audit plan outlines the schedule and scope for an ISO 9001:2015 surveillance audit of PT Bumi Serpong Damai Toll and related companies over three days in March 2019. 2) The audit will assess the management systems for toll road operation services at three locations in Indonesia and verify conformance to ISO 9001 requirements. 3) Activities will include opening and closing meetings, on-site visits, document reviews, and interviews to evaluate processes for operations, technical, waste management, asset management, customer satisfaction, and procurement.

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1K views2 pages

Audit Plan Sgs Iso 9001

1) This audit plan outlines the schedule and scope for an ISO 9001:2015 surveillance audit of PT Bumi Serpong Damai Toll and related companies over three days in March 2019. 2) The audit will assess the management systems for toll road operation services at three locations in Indonesia and verify conformance to ISO 9001 requirements. 3) Activities will include opening and closing meetings, on-site visits, document reviews, and interviews to evaluate processes for operations, technical, waste management, asset management, customer satisfaction, and procurement.

Uploaded by

aansubhan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Audit Plan (Surveillance) – Rev.

1
Organization: PT Bumi Serpong Damai Toll and PT Bosowa Marga Nusantara & PT Jalan Tol Seksi
Empat under PT. Margautama Nusantara
Address: Corporate Office : Equity Tower 38th Floor, Sudirman Central Business District (SCBD), Jl.
Jend Sudirman Kav 52-53, Lot 9 – Jakarta 12190
PT. Bintaro Serpong Damai : Giri Niaga Blok RM No.37, Sektor VII BSD Lengkong, Gudang
Timur, Serpong, Tangerang Banten
PT BMN - JTSE Gedung Menara Bosowa Lt. 4, Jl. Jend Sudirman No. 5,
Makassar, Sulawesi Selatan, 90113, Indonesia
Visit Number: Survaillance II (C2-V2) Actual Visit Date: 18-20 March 2019
Visit Due by Date: As FU Program For auditor information only
Lead Auditor: C
Team Member(s): None
Additional None
Attendees and
Roles
Standard(s): ISO 9001: 2015
Audit Language: Bahasa Indonesia
Audit Scope: “Toll Road Operation Service at Pondok Aren – Serpong, Ujung Pandang Tahap I Ruas
Seksi I & II and Ruas Makassar Seksi IV”
Audit objectives: To confirm that the management system has been established and implemented in accordance with the
requirements of the audit standard.

Date Time Auditor Area / Department / Process / Function Key Contact


Day-1 05.20 C Depart from Jakarta to Makassar by GA-604
08.40 C Arrive at Makassar airport – travel to Menara Bosowa
09.30 C Opening meeting
10.00 Close out previous CAR (during audit)
10.30 Operation :
- Security
- Asset
12.00 Break/ Lunch
13.00 TEKNIK
- Damija
- Teknik
- Mechanical
15.00 Commercial Value Creation and Legal
16.00 Audit Summary day 1
17.00 End of audit day 1

Day-2 08.30 C Arrive at Menara Bosowa


08.45 Site visit to toll road and Kantor Gerbang at GT
Cambaya, GT. Taloe Timur (Unit Pengendalian
Pelayanan keselamatan (mobil patrol, Derek,
ambulans dan rescue – pusat Lalin), GT Kaluku Bodoa
to verify :
- Operation
- Teknik
- Waste management
- Warehouse
- Use of natural resources (water, electricity)
- Pusat Lalin
12.00 C Break time / lunch

Job / Cert. n°: ID/JKT-4971 Visit Type: SUR Visit n°: 02


Document: 4971-C2-V2-AP-(next 9001-2015)-Rev.1.doc Issue n°: 5 Page n°: 1 of 2
Date Time Auditor Area / Department / Process / Function Key Contact
14.00 Site visit to toll road and Kantor Gerbang at GT
Tamalanrea, Parangloe, Bira to verify :
- Operation
- Teknik
- Waste management
- Warehouse
- Use of natural resources (water, electricity)
16.00 Closing Meeting
17.00 End of audit
Day-3 08.15 C Arrive at Menara Bosowa
08.30 C Site visit to Kantor Lalu Lintas (Lalin) – Service
Excellent, Asset Mgmt.
security of asset, administration of asset and report of
asset condition, Customer satisfaction, toll collection
operation, IT infrastructure toll gate equipment
maintenance and service
10.30 Audit trail at Procurement and GA
12.00 Break time / lunch
13.00 Clarification on audit findings
14.00 C Closing Meeting
15.30 End of Visit 02 and travel to Airport to Fly back to
Jakarta by GA-643

Notes to Client:
 Times are approximate and will be confirmed at the opening meeting prior to commencement of the audit.
 SGS auditors reserve the right to change or add to the elements listed before or during the audit depending on the results of on-site
investigation.
 A private place for preparation, review and conferencing is requested for the auditor’s use.
 Please provide a light working lunch on-site each audit day.
 Your contract with SGS is an integral part of this audit plan and details confidentiality arrangements, audit scope, information on follow
up activities and any special reporting requirements.

Job / Cert. n°: ID/JKT-4971 Visit Type: SUR Visit n°: 02


Document: 4971-C2-V2-AP-(next 9001-2015)-Rev.1.doc Issue n°: 5 Page n°: 2 of 2

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