Release Notes for PaperPort 14 Special Edition

Version 14.5
PP14SE English version
Copyright © 2003-2014 Nuance Communications, Inc.
www.nuance.com
Last modified: August 28, 2014

Please read this document for late-breaking or detailed information about Nuance PaperPort 14
SE that could not be included in its other documentation. Up-to-date information and a knowledge
base are available on the PaperPort support web page
(http://www.nuance.com/support/index.htm). You can access this directly from inside PaperPort
14 SE, using the Product Information button in the Help ribbon.

These release notes discuss the following main topics:

Minimum System Requirements
Installation and Uninstallation
Cloud connection
Scanner Support
Known issues
Third-party licenses

Minimum System Requirements

To install and run PaperPort 14 SE, your Windows-compatible PC must meet or exceed the
following requirements:
· A computer with an Intel® Pentium®, newer or equivalent processor.
· Microsoft Windows XP (32-bit) SP3 or above, Windows Vista SP2 or above, Windows 7,
Windows 8, Windows 8.1
· Microsoft Internet Explorer 7.0 or above
· 1 GB of memory (RAM)
· 380 MB of free hard disk space for application files. If your system is not up to date and
the installer has to update it, additional disk space may be required, up to 700 MB.
· 1024x768 resolution display with 16 bit (High Color) or better
· Windows-compatible pointing device
· CD-ROM drive for installation
· A compatible scanner with its own scanner driver software, if you plan to scan
documents. See the Scanner Guide at Nuance's web site www.nuance.com for a list of
supported scanners.
· Web connection (with IE 7.0 or above). Web access is needed for product registration,
Scanner Wizard database updating and obtaining live updates for the program.
· A web connection is required to use cloud connection related features of the product.

If your computer does not meet all of these requirements, the installation will continue, though
some features might not work on your system. Ensure that you have the most recent Windows
Service Pack available.

Note
Windows XP 64-bit Edition is not supported.

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Application compatibility
The following Nuance products are supported by this release:
· Capture SDK 17, 18
· OmniPage 17, 18, 19
· PDF Converter Professional 6, 7, 8

PaperPort support for Microsoft Office applications and SharePoint:

· Microsoft Office XP, 2003, 2007, 2010, 2013
· SharePoint Server 2003, 2007, and 2010
· SharePoint Services version 3

Installation and Uninstallation

Before you install or uninstall PaperPort 14 SE, exit any open applications so that only
Windows is running. There should be no applications listed in the task bar other than Windows
Explorer.

Installing PaperPort 14 SE

The installation program provides easy step-by-step instructions. Follow the guidance on each
screen to install the software. Installation and un-installation require Administrator rights.

The following prerequisites may be installed, depending on your system environment:

· MSXML 6 32- bit
· Microsoft Visual C++ 2005 Redistributable 32-bit and 64-bit
· Microsoft Visual C++ 2008 Redistributable 32-bit and 64-bit
· Microsoft Visual C++ 2010 Redistributable 32-bit and 64-bit

PaperPort SE installation comprises the following elements that are installed in a single
installation process:
· Nuance PaperPort 14 (also includes ImageViewer and Scanner Setup Wizard)
· Nuance PDF Viewer SE
· PaperPort Image Printer (32-bit or 64-bit)

PDF Viewer SE is not installed if the top-line Nuance product PDF Converter Professional is
detected on the computer because it provides all the functionality of PDF Viewer SE, and much
more additionally.

To install PaperPort, launch the Autorun executable, select an installation language, accept or
change the program target location. The program location must be a local folder on your
computer. If PDF Viewer SE is to be installed, you have the following checkmark:

Set Nuance PDF as your default viewer for Windows and Internet Explorer
This sets PDF Viewer SE as your system default PDF viewer. PDF files on the PaperPort
desktop are by default opened in a Nuance PDF product. If you select this option, PDF files
that are double-clicked anywhere on your system will open in PDF Viewer SE. To later modify
these settings on a Windows XP, you can go to Control Panel, Add/Remove programs and
select Change for Nuance PDF Viewer SE. On Windows Vista or above it is only possible by
launching the installer of Nuance PDF Viewer SE. If you do not have an existing PDF file type
association already configured in the system, the checkmark is selected by default.

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Autorun launches the installers of the software components. PaperPort installer offers a Complete
or a Custom installation. Choose Custom only if you want to add your own folders to the supplied
PaperPort Desktop folders during installation.

Autorun installer provides the following additional installation setting (checkbox):

Create PaperPort Icon on the Desktop

It will place a PaperPort program icon on the desktop of the currently logged-in user.

Registering PaperPort 14 SE
At the end of installation, you will be asked to fill out an electronic form to register your copy of
PaperPort 14. If you decide not to, you will be prompted again seven days later. The registration
process will navigate you to http://register.nuance.com.

Uninstalling PaperPort 14 SE
For a full uninstallation, all PaperPort components should be removed one after the other. The
components are as follows:
· Nuance PDF Viewer SE
· PaperPort Image Printer (32-bit or 64-bit)
· Nuance PaperPort 14

Removing only the Image Printer and/or the PDF Viewer SE will cause PaperPort to function
incorrectly.

To uninstall PaperPort from your computer:

1. Select Programs and Features (Add/Remove Programs) from the Control Panel.
2. Select Nuance PaperPort 14.
3. Click Remove to uninstall the program.
4. Repeat this for the remaining components.
5. A computer restart might be needed to complete the removal.

Uninstallation failure
Should the uninstallation of Nuance PaperPort 14 fail for any reason, you can clean up your
system from all references to this product by using the Remover.exe application. Find this tool
on the PaperPort product disk in the folder PaperPort\Utility. After running this executable,
reboot the machine and the component will be uninstalled.

Note
On a machine with restricted user rights, log into the machine with administrator rights
before running this utility.

Launch PaperPort
You should launch the main PaperPort application at least once after installation, before
attempting to use other PaperPort applications, such as ImageViewer.

Cloud connection
Nuance Cloud Connector
If installed, the Nuance Cloud Connector component (powered by Gladinet) is started on first
PaperPort launch. From this launch onwards, this component will automatically start after system
logon. This component can be installed and uninstalled later. Configuration of this component is
possible from Start menu and appears in the system tray as well. Nuance Cloud Connector
creates a dedicated drive in the operating system that will be automatically recognized by

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PaperPort desktop application. The drive letter is N: by default or it can be configured to any
other drive letter in your configuration.

The CloudConnector can connect to a number of cloud provider services like Windows SkyDrive
and Google Docs. Each connection has to be set up and configured individually through the
Mount Virtual Directory wizard, which is available from the Nuance Cloud Connector
Management Console and if configured it can appear as a One-Click-Mount link at the root of the
mapped drive.

Nuance Cloud Connector synchronizes its local content with the cloud service providers when
active. The synchronization requires an Internet connection and the service provider to be
available at the time of synchronization.

Synchronization is initiated by creating, deleting or modifying files or folders locally or at the cloud
provider. Each cloud service provider connection appears as a separate folder under the local
Nuance Cloud Connector drive. Note that synchronization starts shortly after modifications and
cloud providers may change or convert the files once they are uploaded. PaperPort specific
hidden files are not synchronized.

Evernote Client
PaperPort Send To Link bar is extended with an Evernote link to be able to upload and download
attached documents. The Evernote connection can be configured through the Send To Link Bar.

Scanner Support
Install your scanner before you install PaperPort 14 SE
Your scanner must be working independently of the program prior to connecting it to PaperPort
14 SE. Scanners to be used by PaperPort 14 SE should be installed according to the scanner
manufacturer’s specifications. Please consult the documentation that came with your scanner for
information.

TWAIN and WIA drivers

PaperPort 14 SE supports scanners that are controlled by TWAIN or WIA (Windows Image
Acquisition) scanner drivers. PaperPort 14 SE supports any fully TWAIN- or WIA-compliant
scanner or other input device that can supply at least a binary (black-and-white) image in a
supported resolution (200 to 600 dpi). The recommended maximum scan resolution is 400 dpi.

Scanner Setup Wizard

PaperPort 14 SE includes a Scanner Setup Wizard that will automatically test and optimize your
scanner for use with PaperPort 14 SE. You can find its shortcut next to that of PaperPort 14 SE in
the Windows Start menu. You can also launch it at any time by choosing the Select button on the
”Scan or Get Photo” pane (Scan Settings on the Desktop ribbon). The Scanner Setup Wizard is
launched automatically after installation when you first attempt to scan. This ensures that your
scanner is optimized before you start scanning documents.

Using more than one scanner in PaperPort

If you have more than one scanner installed on your computer, you may use the Scanner Setup
Wizard to use those scanners with PaperPort. Use the Select button on the “Scan or Get Photo”
pane (Scan Settings on the Desktop ribbon).

Scanner compatibility
Since scanners change frequently, refer to http://support.nuance.com/compatibility for the latest
information about PaperPort and scanner compatibility. If you are having issues with your

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scanner, contact the scanner manufacturer for assistance. Most scanner manufacturers have web
sites that provide the latest scanner drivers, FAQs and other information about their products.

Known issues
Installation
PaperPort 14 does not support Citrix or Windows Terminal Services (WTS) environments and the
installation on Shared Network Drives.

Note
Do not set troubleshooting or compatibility mode for the Paprport.exe.

Known issues with PDF image editing in PDF Viewer SE

Editing an image in PDF files in ImageViewer has some limitations; this has been primarily
designed for simple image-only PDF files. More complex PDF files may yield unexpected results.
If you do not know the origin of your PDF file and you get unexpected results when editing
images embedded in a PDF, it is a complex PDF with image effects already applied.
· In PDF Viewer, selecting an area of an image and choosing Edit Image is not
working. Instead, you should select the whole image and double-click it to initiate the
image editing of the embedded image in question.
· PDF files with overlapping objects are not supported for image editing.
· When a clipping path is applied to an image (in order to hide portions of the
image while displaying), after editing the clipping path is lost and the entire image will be
displayed.
· For PDF files with certain image transformation matrices, the image editing
operation might result in improperly updated or rotated images in the PDF file.

Features not supported in Image View/ImageViewer but supported in PDF Viewer SE

The primary PDF viewer application in PaperPort is PDF Viewer. The following is a list of features
supported only in PDF Viewer SE
· Stamps are displayed as Draft in PDF files after changing the file in ImageViewer.
This is not prepared to handle other than its standard stamps.
· The protection of annotations checkbox is unmarked after saving changes in
ImageViewer. The protection of annotations is supported only in PDF Viewer SE, this
feature will not be loaded or preserved in ImageViewer.
· Use of Annotations on PDF files
If you intend to use annotations on PDF files of any kind we suggest doing so in the new
PDF Viewer SE. The annotations in Image View and ImageViewer are primarily to add
text or notes to image files. Annotations on images (jpg, bmp, etc.) will become
permanently applied to the image when the file is saved or returned to the PaperPort
desktop.

PDF Viewer

Internet Explorer 9 becomes unstable when closing it with a PDF file open by PDF Viewer’s
ActiveX plugin.

XFA form limitations:

· Note annotations created in certain other PDF applications may not display note
text correctly.
· Certain form fields display invisible text until you change focus to a different area
in the form.

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Emailing the current document from within PDF Viewer fails when the Whole Document option is
selected in the displayed E-mail dialog box.

PDF Converter Professional

When using PDF Converter Professional, image editing is started in a slightly different way than
in PDF Viewer. Instead of the “Select Image” tool, use the "Touch-up Object" tool to select the
object. Then the shortcut menu will offer “Edit image”.

Editing and saving certain files (DOC, XLS) will relocate the thumbnail on the PaperPort
Desktop
Some applications may create temporary files at saving time, resulting in the thumbnail being
moved by PaperPort to the end of the file listing.

Quattro Pro issue after OmniPage OCR in PaperPort.

This known issue occurs if you send spreadsheet PDF files to Quattro Pro X3/X4 using the Excel
2003 file format, then open these files in the OmniPage Page Image Editor and draw a table
zone.

Lotus Notes
Some Lotus Notes clients in a Windows 7 environment require configuration of Lotus program
folder security settings for the current user according to new operating system security
regulations.
PaperPort function affected:
· Drag and Drop files to Lotus Notes on the Send To bar

MAX file support and conversion

Nuance Communications recommends that you use PDF instead of the MAX file format. MAX
files generated by PaperPort 10 or above are supported in read-only mode, for viewing purposes
only. To be able to edit MAX files, you need to convert them to PDF first.

The MAX to PDF converter tool helps you to find and convert MAX files on your computer to the
PDF format. The converter is located in the Start menu next to the PaperPort application or can
be accessed among the program files; it is named cvmaxpdf.exe.

Nuance Cloud Connector

PDF files copied to Google Docs cloud drive may become corrupt after using certain SET-Tools
on it immediately after copying. If you use a SET-tool on a file already on cloud drive, or if you
open the file at some point before using a SET-Tool on it, this issue will not surface.

The file temporarily disappears from the Nuance Cloud Drive when dragged from a Windows
SkyDrive directory and dropped into the root Windows SkyDrive folder. After restart, the file
appears again.

An error message appears when trying to move a file between Google Docs folders mounted with
different accounts. In such cases, files may not always get moved and sometimes they copy over
to the destination directory and become corrupted.

Third-party acknowledgments
For third-party acknowledgments, see the legal section of the PaperPort Help.

End-user License Agreement

To view this after installation, click About PaperPort in the Help ribbon.