Scribd
Upload
2K views

Procedure For The Context of The Organization

This procedure defines key elements of NFPL's management system, including the context of the organization, scope of products and services, interested parties, internal and external issues of concern, organizational risks, and strategic direction. The general manager is responsible for implementing and managing this procedure to communicate the full context of the organization to stakeholders and guide the company's strategic direction. NFPL provides products or services to customers and other interested parties both internal and external. Risks are identified and mitigation plans developed based on the analysis of issues and concerns raised by interested parties.

Uploaded by

Sabari Raj
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
2K views

Procedure For The Context of The Organization

This procedure defines key elements of NFPL's management system, including the context of the organization, scope of products and services, interested parties, internal and external issues of concern, organizational risks, and strategic direction. The general manager is responsible for implementing and managing this procedure to communicate the full context of the organization to stakeholders and guide the company's strategic direction. NFPL provides products or services to customers and other interested parties both internal and external. Risks are identified and mitigation plans developed based on the analysis of issues and concerns raised by interested parties.

Uploaded by

Sabari Raj
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 3

Procedure: CONTEXT OF THE ORGANIZATION

1. Summary:

The purpose of this procedure is to define key elements of the NFPL management system.

By identifying the key elements herein, the full context of the organization can be understood, and
thus communicated to employees, customers, regulators and other third parties.

By doing so, Top management is also better able to guide the company through the use of an
informed strategic direction.

The G.M is responsible for implementation and management of this procedure.

2. SCOPE OF PRODUCTS AND SERVICES

NFPL provides the following Products or Services:

3. INTERESTED PARTIES

“Interested Parties” are those stakeholders who receive our Products or Services, who may be
impacted by them, or those parties who may otherwise have a significant interest in our company.
These are as follows:

Interested Party Internal or External Reason for Interest


Customers External Direct recipient of our
Products, customer
satisfaction, Quality of service,
Timely delivery of products.
Owners Internal Profits, dividends, business
growth, reputation,
sustainability etc.
Employees Internal Responsible for realization of
our products, Job Security,
Promotion, conducive working
environment, Good Salary,
training etc.
Suppliers( Vendors) External Provide supporting raw
materials, profit, prompt
payment, business continuity,
good relationship etc.
Govt/ Regulators External Dictate controlling regulations
that impact on the
management system and our
Products or Services, Tax Social
Responsibility.
Certification Bodies External Assess conformity of NFPL to
ISO 22000:2018 and so must be
kept notified of changes to the
FSMS.
Competitors External Provide challenges to our ability
to provide Products or Services
to customers. Loss of business.
Host community External Social corporate responsibility,
employment, social amenities,
security.
Banks / Issuance External Profit Loan repayments,
deposit of cash, timely payment
of premium, safe operation.
4. INTERNAL ISSUES OF CONCERN

The following are issues of concern which have been,or may be, raised by internal interested parties.

Type Issue Bias


Technological NFPL currently does not have Negative
all adequate technological
resources to consistently
produce its products.
Employee base Availability of skilled workforce Positive
in the area remains high
Supply Chain Quality issues pertaining to raw Negative
materials or critical services
may not be addressed properly
when using sole source or
limited-source suppliers
4. EXTERNAL ISSUES OF CONCERN

Type Issue Bias


Competition NFPL has significant Negative
competition in this market at
this time.
Society & Culture Products or Services not Neutral
present any particularly
controversies that would result
in negative reactions from
society or the public.
Labour
Statutory / Regulatory

6. ORGANIZATIONAL RISKS

Based on an analysis of the above interested parties and issues of concern, NFPL has identified the
following overall risks to the company:

Risk Likelihood Severity Mitigation


Business interruption Low High Develop Business
due to natural disaster Continuity Plan
Business interruption
due to labor dispute
Critical equipment
failure
Product recall
Loss of Critical Supplier
Loss of Critical
Personnel

7. STRATEGIC DIRECTION:

From the information above, the Management Review Team devises a “ Strategic direction” which is
documented in the records of management review.

You might also like