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UserManual OHSENOC

The document provides instructions for requesting an OHSE NOC (No Objection Certificate) through the Maximo application. It outlines the steps to create a request, including selecting the NOC type, filling in required details and documents, generating a payment reference number, paying the fee, and submitting the application. It also describes potential actions on the request by the OHSE department, such as sending it back for more information or approving it. Resubmitting a request that was sent back is also covered.

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Azhar Shaikh
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223 views

UserManual OHSENOC

The document provides instructions for requesting an OHSE NOC (No Objection Certificate) through the Maximo application. It outlines the steps to create a request, including selecting the NOC type, filling in required details and documents, generating a payment reference number, paying the fee, and submitting the application. It also describes potential actions on the request by the OHSE department, such as sending it back for more information or approving it. Resubmitting a request that was sent back is also covered.

Uploaded by

Azhar Shaikh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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1 Objective .........................................................................................................................................................................

2
2 Using the Application ...................................................................................................................................................... 3
2.1 Maximo Login page ................................................................................................................................................. 3

............................................................................................................................................................ 3

2.3 Creating an OHSE-NOC Request.............................................................................................................................. 4


2.4 Submitting the Request .......................................................................................................................................... 4
2.5 Actions on the request .......................................................................................................................................... 17
2.6 Resubmitting the Request..................................................................................................................................... 18
2.7 View OHSE NOC Status.......................................................................................................................................... 19
2.8 Download the NOC ............................................................................................................................................... 20
3 General Information ..................................................................................................................................................... 21

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1 Objective

There are different NOC’s (No Objection Certificate) issued by DS-OHSE department for the operational clients or
the project contractors / consultants. These NOCs are widely used in various documentation purpose, execution of
work or facility operations. OHSE NOC issuance is an internal process of OHSE department. However, notifications
send to Development Control department and Asset Management & Energy Department.

An OHSE-NOC request mainly contains

 A request number
 Type of request
 NOC type
 Required documentation details & check
 Contractor Details / Consultant Details and Emergency Contact Information
 NOC Fee

With this training manual user will learn how to create an OHSE-NOC application.

Process Initiator Contractors / Tenants /Consultants

Process Custodian OHSE Department

System requirement: Any Laptop / PC connected to internet.

Browser: - Any web browser

URL: - https://eam.dubaisouth.ae/maximo

User credentials will be shared by AME Department.

Icons and symbols Definitions:

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2 Using the Application
Use the URL given in the Objective section through any web browsers and enter username and password given
by the DS system administrator, AME department.

2.1 Maximo Login page


Log on to Maximo using the user name and password provided by the Dubai South

Once enter the user credentials, the user can use the OHSE application from the start center as well as from the
application. User can request any OHSE related NOC from this portal.

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2.3 Creating an OHSE-NOC Request
Requester can create an AHN request by:
 Using “Apply OHSE NOC” option in the welcome screen
 Go to Self-Service Application and clicking “Apply OHSE NOC”

For ease of use, an NOC request can be raised by the requester by providing :-

 Step 1:- Select the whether it’s a Project NOC or Operational NOC
 Step 2:- Select the appropriate NOC Type from the dropdown
 Step 3:- As per the selection, required documents will change
 Step 4 :- Give General Details, Consultant Details and Location Details
 Step 5 :- Attach necessary documents
 Step 6:- Generate the payment reference number

2.4 Submitting the Request


1. OHSE NOC Reference Number :- System will generate a reference number as “OHSE NOC#”
2. Select NOC For “Project” or “Operational Clients”
3. Select NOC Type from the dropdown
4. Upon selection, required documentations and other fields will be changing
5. While attaching the required documentation, check the tick mark corresponding to each document. Thus
the system will verify the applications holds all required information
6. Fill the general options like contact details
7. For chemical NOC, all chemical related details has to fill in a separate column
8. All the applications will be reviewing within 48 hours
9. DS-OHSE holds the right to cancel the NOC application
10. Requester has to pay the NOC fee and update OHSE Department to further move the process
11. For subsequent NOC applications, standard fee available
12. Fee structure is different for all NOCs

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13. Start filling the relevant information
14. Fill contractor details and emergency contact numbers
15. Mandatory Fields to be filled

16. Upon the NOC type selection, the required documents will be changing.
17. Attach the necessary documentations and tick the same

E.g.:- For Food Establishment Permit

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E.g.:- Operational Fitness Certificate (New & Renewal)

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E.g.:- environmental Permit

E.g.:- Chemical Storage

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E.g.:- Building Completion Certificate

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18. Mention the other details related to the NOC Type
19. Mention the consultant details, if mandatory

DOCUMENTS ATTACHMENT, CHECKING & AND GENERATING PAYMENT REFERCENCE NUMBER

Once user select the desired NOC Type, all required document will be displaying with the check box, User
has to attach these documents and tick the check box. Then only the application moves to the next stage.

Once the user tick the all required documentation check box, then a button appears in the bottom –
GENERATE PAYMENT REFERENCE NUMBER

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E.g.:- One fully filled form

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CREATING AUTOMATED INVOICE

20. Click on the “GENERATE PAYMENT REFERENCE NUMBER”

Now your request is being generated with a payment reference number.


To view the details, click “VIEW DETAILS”

It will direct the user to the VIEW APPLICATION with all the details

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An automated email with the invoice will receive by the requester.

FEE PAYMENT BY THE REQUESTER

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Requester to:-

1. Print the invoice


2. Approach the FINANCE DESK
3. Make the payment
4. Open the portal
5. Attach the PAYMENT RECEIPT VOUCHER

6. TICK THE OPTION “FEE PAYMENT RECEIPT”

7. Then press the button “PROCEED TO SUBMIT”

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Options will be available for the users

NOW YOU SUCCEFULLY SUBMITTED THE APPLICATION FOR THE OHSE-NOC

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2.5 Actions on the request

Once the NOC request is submitted, it will be processed within 48 hours. The request will be reviewed by OHSE
departments and will take action on it. OHSE Department may:-

1. Send back to the requester if any information provided is inadequate


2. Approves the request

Send back to the requester by OHSE


If the NOC request has been send back to the requester by OHSE, it will be available at the requester inbox.

Updating the request by requester


Once the requester click on the inbox assignment, it will directly open the record. (Another alternative way
is to go to the view application and search for the record). Once open the record, there is a log option
available with the option “update service request” and provide the clarifications.

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2.6 Resubmitting the Request
Once made the changes, user can resubmit the request by clicking “Proceed to Submit” option. Once clicked, user
can see the resubmit options.

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2.7 View OHSE NOC Status

Requesters can view the status of their requests by clicking to the “view OHSE NOC’s Status”:-
Once clicked, user can view all the requests created by them with the respective statuses and other details.

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2.8 Download the NOC

Once the request has been approved by the OHSE department, user will get notification with attached OHSE NOC.
However, users can download the same from their portal. There are download options available in the welcome
screen. User has to select the option “Download NOC Certificate”, provide the request number and submit. For
chemical NOC, there is another option available “Download Chemical NOC Certificate”. Another window will
open with the NOC approved format where the user can download in to desired file format.

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3 General Information
NOC application will be reviewed within 48 hours from the date of application.
Please contact 800 ASSET (800 – 27738) to know the application status or any support.
Updates will be available by sending email to [email protected]
For any concerns on application or process, please contact directly to 800 ASSET (800 – 27738), 24x7 user support
service line
For further application related escalations, please take a screen shot of your screen and forward to
[email protected] .

Please don’t reveal your user name and password to any one, as every step in Maximo is recorded and you will be
held responsible for it.

-END-

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