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Alem CV

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Alem Kadić
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93 views2 pages

Alem CV

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Uploaded by

Alem Kadić
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© © All Rights Reserved
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Curriculum vitae Alem Kadić

PERSONAL INFORMATION Alem Kadić


Resnik 69, 71000 Sarajevo (Bosnia and Herzegovina)
+38762484889
[email protected]

Sex Male | Date of birth 15/10/1994 | Nationality Bosnian-Herzegovinian

JOB APPLIED FOR EDMTunes


WORK EXPERIENCE
Writing Internship

20/02/2017–Present Receptionist
EDUCATION AND TRAINING
Hotel Story
Saliha Muvekita 4, 71000 Sarajevo (Bosnia and Herzegovina)
07/10/2013–05/11/2016 Bachelor of Security and Peace Studies EQF level 6
University of Sarajevo,Faculty of Political Sciences
-welcoming and greeting guests with great courtesy
Skenderija 72, Sarajevo (Bosnia and Herzegovina)
-helping the guests with their personal belongings including luggage and other valuables
fpn.unsa.ba
-addressing guest concerns and special requests
-managing room reservations and availability units
07/09/2009–14/06/2013 High school education
-answering telephone calls and processing e-mail requests
Highschool Centre / Gymnasium
-preparing bills, processing checkouts and payments
Anđelka Lažetića 17, Sarajevo (Bosnia and Herzegovina)
-communicating with housekeeping and maintenance staff to ensure that great quality service is
www.sscha.edu.ba
provided to guests
-dealing with complaints and problems
PERSONAL SKILLS
-doing other administrative and hospitable functions assigned from time to time

Mother tongue(s) Bosnian


Communication skills Advanced communication skills gained through work experience and daily interaction with guests from
countries all over the world.
Foreign language(s) UNDERSTANDING SPEAKING WRITING

Organisational / managerial skills Listening Reading Spoken interaction Spoken production


Very good managerial skills due to work environment experience that provided challenges such as
English doing multiple hotel tasks
B2 B2 simultaneously.B2 B2 B2
Highly developed self-organization ability due to working in a small hotel without a
supervisor/manager.

Job-related skills -flexibility


Digital skills SELF-ASSESSMENT
-self-organization
Information Communication Content Safety Problem
-friendliness
processing creation solving
-computer literacy

Proficient user Proficient user Proficient user Proficient user Proficient user
Driving licence B

ANNEXES

31/10/18 © European Union, 2002-2018 | http://europass.cedefop.europa.eu Page 1 / 2


European skills passport
Alem Kadić

▪ Error: Reference source not found

31/10/18 © European Union, 2002-2018 | http://europass.cedefop.europa.eu Page 2 / 2

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