Speed of Trust Lsot 2 Day Outline
Speed of Trust Lsot 2 Day Outline
SELF TRUST • Take responsibility for increasing their own personal credibility, and model
DAY 1
RELATIONSHIP TRUST • Identify the Counterfeit Behaviors that create low trust.
THE PRINCIPLE OF BEHAVIOR
• Practice the 13 Behaviors that are foundational to every high-trust culture.
• Practice key conversations to build trust with new and existing employees
(Develop Trust Talk); and repair trust when it has been lost (Restore Trust
Talk).
The ability to develop, restore and extend trust with all stakeholders is
the key leadership competency of the global economy.
STEPHEN M. R. COVEY
Author, The Speed of Trust
ORGANIZATIONAL TRUST • Identify the symbols of trust that affect speed and cost in the organization
THE PRINCIPLE OF ALIGNMENT they lead.
• Define actions to improve their team’s weakest systems and processes
• Implement an engaging process that will help them create and lead a
committed, high-performing team that is accountable for results.
DAY 2
MARKET TRUST • Assess the reputation of their team from the perspective of their most
THE PRINCIPLE OF REPUTATION critical stakeholder.
• Focus on the skill of cross-team collaboration.
• Create action plans to increase their team’s credibility.
SOCIETAL TRUST • Understand how their personal credibility and the team they lead affects
THE PRINCIPLE OF CONTRIBUTION their larger organization and community.
• Engage in the 52-week sustainment process using the Speed of Trust
Digital Coach app.
• Complete the Leader Accountability Plan to integrate learning and
application into their real work after the session.
For more information about FranklinCovey’s Leading at the Speed of Trust, contact your client partner
or call 1-888-705-1776 to be put in touch with someone in your area.