Scribd
Upload
2K views

CASESTUDY2

The manager knows Shakeela personally but would not recommend rehiring her due to her past irresponsibility, irregular attendance, and lateness at work. Shakeela asks her former manager to lie about the reasons for her firing and provide a false positive reference to help her get a new job. The manager must decide how to handle Shakeela's request while upholding the integrity and reputation of his company.

Uploaded by

Jemelle Fernandez
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
2K views

CASESTUDY2

The manager knows Shakeela personally but would not recommend rehiring her due to her past irresponsibility, irregular attendance, and lateness at work. Shakeela asks her former manager to lie about the reasons for her firing and provide a false positive reference to help her get a new job. The manager must decide how to handle Shakeela's request while upholding the integrity and reputation of his company.

Uploaded by

Jemelle Fernandez
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 1

Case Study # 2:

Sincerity with the workplace

Shakeela was fired from a company due to her irresponsibility, irregularity and lateness.
She was working as an office assistant. After few weeks she comes to her former
manager and informs that she has applied in another company for the same post and
has given his name as a reference. She needs a job as she is a single parent with two
children. She requests him to give good recommendation and feedback and not
mentioning her weaknesses if enquired.

Shakeela asks her manager to make a character and experience certificate mentioning
that she left the company voluntarily due to her family issues and the company didn’t
want her to leave.

The manager knows Shakeela personally and has a soft corner for her; however, he
would not recommend his own company hire her back.

Questions:

I. What should the manager say to the employer who calls him for Shakeela?
II. What if the employer was manager’s friend?
III. If Shakeela asks her manager to be a reference before applying somewhere
else, what should be manager’s response?
IV. What should be manager’s role in resolving Shakeela’s issue keeping the dignity
and image of his company positive and transparent?

ANSWER:

I. The manager should tell the truth to the employer and also tell to his/her the reason why
shakeela is being irresponsible and teach her to be responsible enough even if she have a
family issues.
II. Well if thats the case if the manager is a friend of employer he can easily ask his friend to
give shakeela a another chance as long as she is willing to change.
III. The manager should be more professional he should not approved what Shakeela request to
the manager just the sake of her own good because she cannot learn to be a responsible if
they tolerate her some companies.
IV. Make the best decision in that situation therefore he should act and move to maintain the
companies reputation.

IT ETHICS and Quality Standards


AY 2019-2020

You might also like