ACCOUNT NUMBER 1207 497 186 3 DATE MAILED Dec 3, 2019 Page 1 of 5

SERVICE FOR sdge.com

ANA CONTRERAS
151 GAYLAND ST 20
ESCONDIDO, CA 92027

For safety, comfort and convenience, schedule an annual checkup for your gas
furnace so it's ready when you need it. Visit sdge.com/serviceorder. DATE DUE Dec 22, 2019

Account Summary AMOUNT DUE $28.83

Previous Balance - $.79
Payment Received 11/18/19 THANK YOU - 1.00 Electric Usage History (Total kWh used)

Credit Balance - $1.79 165

132
Current Charges + 30.62

Kilowatt Hours
99
Total Amount Due $28.83
66

33

0
DEC JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

Summary of Current Charges (See page 2 for details)

18

On-Peak Off-Peak
19

Super Off-Peak

Billing Period Usage Amount($) 116 kWh used

Electric Oct 30, 2019 - Dec 1, 2019 116 kWh 30.62 3.6 Daily avg kWh

Total Charges this Month $30.62 3.8 Daily avg kWh last month
0.0% Change in daily avg kWh from last year
5.3% Change in daily avg kWh from last month
Seasonal Rate Change This Billing Period: 1.3 Max monthlydemand
Seasonal rates changed from Summer to Winter. 1.3 Max annual demand
32 Days in billing cycle

Regulatory Notices
· All customers are required to pay a Competition Transition Charge as part of the charges above,
including those who choose an electric service provider other than SDG&E.

PLEASE KEEP THIS PORTION FOR YOUR RECORDS. (FAVOR DE GUARDAR ESTA PARTE PARA SUS REGISTROS.)

PLEASE RETURN THIS PORTION WITH YOUR PAYMENT. (FAVOR DE DEVOLVER ESTA PARTE CON SU PAGO.)

Save Paper & ACCOUNT NUMBER DATE DUE Dec 22, 2019
Postage
1207 497 186 3
PAY ONLINE
sdge.com AMOUNT DUE $28.83
SERVICE ADDRESS: 151 GAYLAND ST 20 ES 92027 Please enter amount enclosed.

$
Write account number on check and make
payable to San Diego Gas & Electric.

ANA CONTRERAS
CY 1

ROMER ALVAREZ
151 GAYLAND ST 20 SAN DIEGO GAS & ELECTRIC
ESCONDIDO CA 92027-3226 PO BOX 25111
SANTA ANA CA 92799-5111

3 2 10000120749718600000030620000002883
 ACCOUNT NUMBER 1207 497 186 3 DATE MAILED Dec 3, 2019 Page 2 of 5
DATE DUE sdge.com
Dec 22, 2019

Detail of Current Charges Important Phone Numbers

(
1-800-411-SDGE (7343) English
Electric Service
1-800-311-SDGE (7343) Español
Rate: Time of Use - TOU-DR1-Residential Climate Zone: Inland 1-877-889-SDGE (7343) TTY
Baseline Allowance: 463 kWh M-F, 7am-8pm, Sat, 7am-6pm
Billing Period: 10/30/19 - 12/1/19 Total Days: 32
For emergencies and to report
Meter Number: 05683977 (Next scheduled read date Jan 2, 2020) Cycle: 1 outages, please call 24 hours a day,
7 days a week. . . . . . . . . . . . . . . . . 1-800-611-7343
Meter Constant: 1.000
To locate underground cables & gas
Circuit: 0453 Block: 138A pipes, please call DigAlert,
Monday-Friday, 6am-7pm. . . . . . . . 8-1-1
Total Usage: 116 (Usage based on interval data)
To make a payment using your credit
or debit card via a third party
ELECTRIC CHARGES Amount($)
vendor, call. . . . . . . . . . . . . . . . . . . . 1-800-386-0067
Electricity Delivery (Details below) 3 kWh
SUMMER USAGE On-Peak Off-Peak Super Off-Peak
kWh used 3
Rate/kWh $.23658
1 Day Charge $.71 = .71

Electricity Delivery (Details below) 113 kWh

WINTER USAGE On-Peak Off-Peak Super Off-Peak
kWh used 21 59 33
Rate/kWh $.27759 $.27759 $.27759
31 Day Charge $5.83 + $16.38 + $9.16 = 31.37

Rate Change This Billing Period:

There was a rate change on day 32 of your Billing Period. Therefore, your charges for the first 31 days
were at Rate 1, and the remaining 1 day was at Rate 2.

DWR Bond Charge 116 kWh x $.00503 .59

(Continued on next page)

Payment Options $ Please visit sdge.com/residential/pay-your-bill for more ways to pay your bill.
Online Bill Pay: Credit/Debit:
Register to make a secure payment now or schedule your Pay by credit/debit card via third party vendor (fee applies) by
payment at myaccount.sdge.com, or visit your bank s website visiting sdge.com/residential/pay-your-bill. Click on the
for home banking options. Bill Matrix link or call 1-800-386-0067 to make a payment.

Mobile: In Person:
SDG&E s free app for your mobile device gives you more ways to To find the nearest location and hours of operation, visit
connect with us. Visit sdge.com/mobileapps to download. sdge.com/locations.

Need help paying your bill? By Mail:

For payment options or to make payment arrangements, visit us at Mail your check or money order, along with the payment stub
sdge.com/assistance or call 1-800-411-7343. at the bottom of your bill, in the enclosed envelope to
SDG&E, PO Box 25111, Santa Ana, CA 92799-5111.
 ACCOUNT NUMBER 1207 497 186 3 DATE MAILED Dec 3, 2019 Page 3 of 5
DATE DUE sdge.com
Dec 22, 2019

Detail of Current Charges - Continued Breakdown of Current Charges

Electricity Generation (Details below) 3 kWh
SUMMER USAGE On-Peak Off-Peak Super Off-Peak 9%
kWh used 3
Rate/kWh $.10366
1 Day Charge $.31 = .31

Electricity Generation (Details below) 113 kWh

WINTER USAGE On-Peak Off-Peak Super Off-Peak Total Current
Charges
kWh used 21 59 33 $30.62
Rate/kWh $.08739 $.07757 $.06668
31 Day Charge $1.84 + $4.58 + $2.20 = 8.62

Baseline Adjustment Credit -11.09

Total Electric Charges $30.51
TAXES & FEES ON ELECTRIC CHARGES Amount ($)
91%
Franchise Fees on Electric Energy Supplied by Others .57 x 1.10% .01
State Surcharge Tax 116 kWh x $.000300 .03
State Regulatory Fee 116 kWh x $.000580 .07 The total current charges include the following
components. Definitions for these terms are shown on
Total Taxes & Fees on Electric Charges $.11 page 5 of your bill.
Period: 10/30 - 12/01
Total Electric Service $30.62
Electric Charges
Total Current Charges $30.62 Electricity Generation $8.93
Transmission $5.76
Distribution $11.89
Competition Transition Charge $.09
Local Generation Charge $1.43
Total Rate Adj. Comp. -$.22

Other Charges & Credits (Electric)

Public Purpose Programs $2.04
DWR Bond Charge $.59
Other $.11
Total Current Charges $30.62
 ACCOUNT NUMBER 1207 497 186 3 DATE MAILED Dec 3, 2019 Page 4 of 5
DATE DUE sdge.com
Dec 22, 2019

Your Electricity Dashboard

*Charts may not display if usage data is unavailable

Period: 10/30 - 12/01 Time of Use - Electricity

Average Hourly Electric Usage Summer

On-Peak
kWh Jun 1 - Oct 31
0 4pm-9pmDaily
Off-Peak 3 6am-4pm& 9pm-12amM-F, 2pm-4pm&
9pm-12amWeekends/Holidays
0.54 Super Off 0 12am-6amM-F, 12am-2pm
Weekends/Holidays
Total 3

Winter kWh Nov 1 - Feb 28

0.36 On-Peak 21 4pm-9pmDaily
Kilowatt Hours

Off-Peak 59 6am-4pm& 9pm-12amM-F, 2pm-4pm&

9pm-12amWeekends/Holidays
Super Off 33 12am-6amM-F, 12am-2pm
Weekends/Holidays
Total 113
0.18

0.00
12AM

10AM

11AM

12PM

10PM

11PM
1AM

2AM

3AM

4AM

5AM

6AM

7AM

8AM

9AM

1PM

2PM

3PM

4PM

5PM

6PM

7PM

8PM

9PM
On-Peak Off-Peak Super Off-Peak
4pm-9pmDaily 6am-4pm& 9pm-12am 12am-6amM-F, 12am-2pm
M-F, 2pm-4pm& Weekends/Holidays
9pm-12am
Weekends/Holidays

For each day in the billing cycle, an hourly usage is calculated by peak. At the end of the bill cycle,
hourly usage is averaged and displayed on the chart by peak.

Highest Usage Hour

Highest Usage Hour this month:

1.3 kWh on November 04, 2019 from 8pm to 9pm

This is the highest amount of electricity used at a given

point in time.
 ACCOUNT NUMBER 1207 497 186 3 DATE MAILED Dec 3, 2019 Page 5 of 5
DATE DUE sdge.com
Dec 22, 2019

Definitions
Baseline Allowance - A quantity of electricity or gas allocated Electricity Generation Charge - This charge is for the Reliability Services (RS) - The Independent System Operator
by the CPUC for residential customers based on a percentage electricity you use and includes charges for the energy is required to ensure adequate generation to maintain electric
of average residential consumption and varying based on type provided by both SDG&E and DWR. Electricity from DWR is system reliability. This means having enough generating
of space heating, type of water heating, season, climatic zone owned by DWR, not SDG&E. If you purchase electricity from facilities available to meet the demand for electricity at all times.
and number of days in the billing period. another supplier or buy electricity through SDG&E using hourly The costs associated with this are passed on to SDG&E
California Climate Credit - The state charges fees to reduce pricing, this charge appears only for informational purposes and customers.
carbon pollution and increase the use of cleaner energy. These will be offset by a credit. State Regulatory Fee - Charged to all utility users to pay for
fees are returned to you as a credit. Households receive the Franchise Fees for Electric Energy Supplied by Others - the California Public Utilities Commission (CPUC) operations.
electric credit twice a year and gas credit once a year. Small This charge pays cities for the right to have transmission and State Surcharge Tax - Collected by the State of California for
businesses receive the electric credit monthly. Visit distribution equipment (such as poles and wires) on city streets. the conservation and development of energy resources in the
EnergyUpgradeCA.org/credit to learn more. This charge collects the franchise fee on the electricity state.
City of San Diego Franchise Fee Differential - A fee charged purchased for you by DWR. The franchise fee on the electricity
provided to you by SDG&E is included in the SDG&E Electricity Total Rate Adjustment Component (TRAC) - This legislated
to SDG&E by the City of San Diego for the rights to operate charge is a conservation incentive. Customers with usage of
within city streets. Generation Charge.
less than 130% of baseline receive a subsidy credit. Customers
Climate Zone - The CPUC established four Climatic Zones in kWh (kilowatt hour) - A common unit to measure electric with usage over 130% of baseline make up the difference and
California, based on annual average temperatures. energy consumption. A kWh equals 1,000 watts of electric cover the cost of the subsidy.
power consumed for one hour of time.
Competition Transition Charge (CTC) - Through this charge, Transmission - This charge pays for the delivery of
SDG&E recovers costs for power plants and longterm power Local Generation Charge - Recovers the costs associated high-voltage electricity from power plants to distribution points
contracts approved by state regulators that have been made with generation power suppliers that the CPUC has determined near your home or business. It includes the cost of high-voltage
uneconomic by the shift to competition. should be recovered from all benefiting customers. power lines and towers, as well as monitoring and control
Delivery - Charges for the costs of owning, operating, and Maximum Annual Demand - The highest Maximum Monthly equipment.
maintaining the transmission and distribution facilities to deliver Demand for the current and prior eleven billing periods.
power to customers. Maximum Monthly Demand - The maximum demand during
Distribution - This line reflects charges to distribute power to the current billing period.
customers. It includes power lines, poles, transformers, repair Nuclear Decommissioning - This charge pays for the
crews and emergency services. retirement of nuclear power plants.
DWR Charges - The Department of Water Resources (DWR) Public Purpose Programs - This charge reflects the costs of
Bond Charge pays for bonds issued by DWR to cover the costs certain state-mandated programs (such as low-income and
of purchasing power during the electricity crisis. All DWR energy efficiency programs).
charges, including the Cost Responsibility Surcharge
component of DWR charges, are owned by DWR and not
SDG&E. SDG&E collects charges for DWR as an agent of
DWR.

SDG&E Policies and Notices

Electronic Check Processing - When you pay your bill by household, you need to call SDG&E before the expiration of California Relay Service Phone Numbers:
check, you authorize us to electronically process your payment. this notice.
Type of Call Toll-Free Number
If your check is processed electronically, your checking account If SDG&E fails to offer you payment arrangements, you may TTY/VCO/HCO to 1-800-735-2929 English
may be debited on the same day we receive the check. Your write to the Consumer Affairs Branch of the California Public Voice 1-800-855-3000 Spanish
check will not be returned by your bank, however, the Utilities Commission (CPUC), State Office Building, 505 Van
transaction will appear on your bank statement. If you do not Voice to 1-800-735-2922 English
Ness Avenue, Room 2003, San Francisco, CA 94102, phone:
wish to participate in this program, please have your TTY/VCO/HCO 1-800-855-3000 Spanish
800-649-7570, email: [email protected],prior to
account number ready and call 1-866-534-5152. Speech to Speech 1-800-854-7784
disconnection of your SDG&E service. The Consumer Affairs
Rates & Rules - SDG&E's rate schedules and rules, on file Branch will review the complaint and issue its proposed To avoid having service turned off while waiting for the
and approved by the CPUC, are available on the Internet at resolution to you and SDG&E. If you are not satisfied, you may outcome of a complaint to the CPUC specifically regarding
www.sdge.com. Copies of applicable tariffs may also be appeal the proposed resolution by filing a formal complaint. A the accuracy of your bill, please contact CAB for assistance.
obtained by calling 1-800-411-SDGE (7343) or visiting any more detailed explanation of disconnection policies, including If your case meets the eligibility criteria, CAB will provide you
company bill payment office. your rights as an SDG&E customer, may be obtained by calling instructions on how to mail a check or money order to be
1-800-411-SDGE (7343), or e-mail: [email protected]. impounded pending resolution of your case. You must continue
Pay Before Date / Disconnection Policy - Your SDG&E bill is to pay your current charges while your complaint is under
due and payable upon presentation and is past due if not paid Disputed Bills / Service Complaints - If you believe there is
review to keep your service turned on.
within 19 days of the date mailed. If your payment has not been an error on your bill or have a question about your service,
received by the "Due Date" shown on your bill, your SDG&E please call SDG&E customer support at 1-800-411-SDGE Re-Establishment of Credit / Deposit - If you pay your
service is subject to disconnection, after proper notice has been (7343). If you are not satisfied with SDG&E s response, submit SDG&E bill after the expiration date of a past due notice, you
provided. If your service is disconnected for non-payment, there a complaint to the California Public Utilities Commission may be required to re-establish your credit by paying a deposit.
may be additional service charges and you will be required to (CPUC) at www.cpuc.ca.gov/complaints/. Billing and service
pay all past due SDG&E amounts before service is restored. complaints are handled by the CPUC s Consumer Affairs Large Font Bill - You can sign-up to receive a large font bill by
Your SDG&E service could also be disconnected if the Branch (CAB), 505 Van Ness Ave, Room 2003, San Francisco, calling SDG&E at 1-800-411-SDGE (7343).
information provided on your application for service is false, CA 94102, phone: 1-800-649-7570.
incomplete or inaccurate. SDG&E will disconnect your services If you have limitations hearing or speaking, dial 711 to reach
only for non-payment of those charges owed SDG&E. the California Relay Service, which is for those needing
If you are unable to pay your SDG&E bill in full due to a assistance relaying telephone conversations. Dial one of the
temporary financial hardship or due to a serious illness in the numbers below to be routed to a California Relay Service
provider in your preferred mode of communication.