Solved Paper POC XI Complt Notes
Solved Paper POC XI Complt Notes
2018-19
XI Commerce
Including
Complete Solution of Past papers
With Complete List of Important
Questions
Material/ Data taken from different renowned and well respected authors.
Prof. Amin Khalid
Prof. Saeed Ahmed Siddiqi
Prof. Wazir Ahmed Razzaqui
CHAPTER # 1
COMMERCE / BUSINESS
Definitions:
Various authors have defined the term business (commerce). Some of the selected definitions are given
below:
Q2. Define the following terms (a) Industry (b) Trade (c) Commerce (d) Profession.
OR
Distinction between Trade, Commerce and Industry
Trade, commerce and industry are different parts of business, of the three, trade is a part of commerce.
The main points of distinction among the three are discussed under the following broad heads.
PRODUCTION: Business function starts with the planning for production, which is
conversion of materials from one from to another. It requires the purchase of raw materials, machinery
and equipment and hiring different classes of laborers. Production, which is a commercial activity, has
four factors land, labor, capital and entrepreneurship without which it cannot take place.
BANKING FINANCE: Banking and finance are part of commerce. By performing this service,
commerce is able to finance the needs of the business firms. Through banking producers and middlemen
get the needed funds. Bank helps businessmen in foreign trade by issuing drafts, L/Cs, and discounting
bills of exchange.
INSURANCE (RISK): Risk is inherent to business. Business risks include theft, fire, and
change in prices, government policies and restrictions, strikes, change in fashion, changing taste of
consumers. Risk may be classified as:
A: Insurable risks.
B: Uninsurable risks.
Those risks, which can be covered under an insurance policy, are referred to insurable risks and
initial theft, fire and sea hazards.
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TRADE (BUYING & SELLING): Trade has a pivotal role in business. Trade refers to buying
and selling. It also covers imports, exports, retailing, wholesaling and brokerage. Business and trade are
compulsory to each other. Infect trade is a branch of the business.
Business requires acumen of the businessman. Before buying he has to take in to account quality,
variety, price, design, and term of sales, guarantee and services offered by the sellers. In selling, he has
to locate customer, advertise his products, determine channel of production, prepare promotional
material and fix selling prices. He must also be aware of customer’s trade, trends and preferences
FUNCTIONS OF MARKETING:
The activities falling under the scope of marketing are grouped under eight universal functions.
Manufacturers, others by wholesalers and still others by retailers perform some of the marketing
functions. The main marketing functions are as under:
A) MERCHANDIZING FUNCTIONS:
1) BUYING:
Buying is the first most important step in the process of marketing. It is the process of acquiring goods
at the right place, at a right time, in right quantity and quality and from a right source of supplier.
Buying may be done directly or through middlemen. The manufacturers buy goods for processing or
converting it into other products. The traders purchase goods for resale in the market. The buying of
goods for the purpose of converting into semi-finished or finished goods or for the purpose of resale be
carried out with utmost care. It is generally said that goods well brought are half sold. The profits of the
business to a large extent depend upon efficient buying.
2) ASSEMBLING:
Assembling means collection of goods from various places in small quantities and making them available
in sufficient quantities at some central places. In most of the agricultural as well as industrial raw
materials, middlemen do assembling. Manufacturers and wholesalers buy the assembled goods.
4) STORING:
The manufacturers produce most of the goods in anticipation of demand. The manufacturers,
wholesalers hold sufficient stocks to sell as and when needed by the consumer. Storing of goods helps
in regulating the prices of the products by creating time and place utility.
5) MARKET RESEARCH:
Efficient sale depends upon the market research. Market research for a good helps the supplier in finding
out the quality and quantity of goods wanted by the customers, the time when the customers want it,
the attitude of the customers towards price, discovering potential markets for products etc.
7) RISK BEARING:
Risks are involved in almost all stages in the marketing process. Risks are possible due to changes in
demand and supply conditions of the goods, loss in storage, transport and other natural calamities. The
risks in marketing cannot be avoided. However, they can be reduced. The successful marketer is that
who takes a calculated risk or tries to transfer the risks or eliminates the risks. ‘Hedging’ usually covers
risks due to price fluctuations. Risks attached to natural calamities may be transferred to the insurance
companies.
C) SALES FUNCTIONS:
8) PRICING:
Pricing function is an important marketing activity for a business. The pricing decisions should be based
on a number of considerations. Price of goods should be set at a point, which covers all direct and indirect
costs of a business and also yields profit. The reaction of the competitors, the elasticity and inelasticity
of demand for good the discount offered by other manufacturers of the same class, sale made on cash
or credit basis, the policy of the State etc. are to be carefully examined by a seller to survive and prosper.
9) SELLING:
The heart of marketing is selling in the words of Pyle, “Selling comprises of all personal and impersonal
activities finding, securing, and developing a demand for a given product or service and in
communicating the sale of it. With the manifold increase in the volume production of goods, selling of
goods at profitable price is now a problem with the producer. The main elements involved in selling are:
a) Product planning and development
b) Establishing contact with the buyers
c) Creation of demand
d) Negotiations with prospective buyers to settle terms
e) Entering into a contract for the of goods from the seller to the buyer.
10) TRANSPORTATION:
Transportation is an essential marketing activity. Transportation gives place utility to the product making
it available at the place where it is demanded or consumed. The main modes of transport are:
a) Land transport
b) Water transport
c) Air transport
Transportation has helped a lot in widening of the markets, increasing the movement of capital and labor
facilitating specialization and large scale production, stabilizing prices of the products and providing
employment to the people.
By establishing a business means to start a new business, before the industrial revolution, the goods
were generally produced for local markets. It was, therefore, easy to establish and operate the business.
The conditions are now entirely changed. Machines produce the goods. The rate the production has
gone up. There is stiff competition for the sale of goods in the market. Goods are produced in anticipation
of demand. The risk is business has increased manifold. The entrepreneur therefore has to be very
careful before undertaking any new business. The main factors or problems, which are to be examined
before establishing a new business, are as follow:
(12) COMPETITION:
Competition refers to a condition when a substantial number of suppliers (e.g. shopkeepers,
manufacturers) exist in the market. Under competition prices are low or competitive, quality is better,
services are in abundance, and the consumer is the king the survival of business relies on high turnover,
proper advertising, carefully devised production and marketing policies. The present business world is
extremely competitive and businessman must know how to beat the competition.
(13) RISK:
Risk must be considered and studied carefully. Risk is an essential factor of every business. Change in
fashion, unfavorable movement of prices, new inventions, competition, consumer demand and taste,
death of a key employee, fire and thrift are all various forms of risks which are permanent phenomena
of business. Figuring out risk correctly reduces the chances of loss and improves profitability.
(14) INFORMATION:
New and old businesses can only survive on latest, relevant, and right information. The businessman
needs to know of the competition, sources of supply, location and income of customers, inventions, and
changes in technology, government policies, and other business information.
CHAPTER # 2
Forms of business
1) Write any five advantages of Sole proprietorship.
2) Describe the advantages of Partnership form of business.
3) What are kinds of Partners? Describe Sleeping partner.
4) Write down the rights of a partner.
5) Define Partnership Agreement. Enlist any eight of its contents.
6) Under what circumstances the partnerships can be dissolved?
7) What are the characteristics of Joint Stock Company?
8) Write any four advantages of Joint Stock Company.
9) List the advantages and disadvantages of Joint Stock Company.
Which factors should be considered in the selection of the type of a Business Ownership?
Define Joint Stock Company. Describe the procedure of incorporation of a joint stock company.
Define Joint Stock Company. Describe its characteristics.
Q1. What do you understand by sole proprietorship? What are its merits and demerits?
OR
What do you understanding by sole trading concern?
OR
Discuss the advantages and disadvantages of sole trading business. What are the prospects
such a business in Pakistan?
SOLE PROPRIETORSHIP
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Sole proprietorship is a form of business enterprise in which an individual owns the business assumes all
risks and operates the firm for his own personal interest. Sole proprietor here is the sole owner, manage,
controller, financier and risk bearer. He wears many hats, of financial planning, marketing, development,
business strategies, risks etc.
The individual’s runs the business alone through he may obtain the assistance of paid employees. The
sole trader ship is very popular with small-scale business such as tailoring, hair dressing retailers,
accounting, legal profession etc. The sole proprietor forms of business ownership are very popular in
Pakistan. Its prospects here as also quits bright. The main advantages which the solve trader enjoys are
as under:
ADVANTAGES:
(1) EASY TO FORM:
A person can undertake any lawful business activity for profit motive easily. The person has to develop
an idea, set the goals and then develop it into a profitable operation. According to J.L. Lundy, becoming
a sole proprietor is as simple as buying newspapers and selling them in street.
DISADVANTAGES OR LIMITATIONS:
There are certain serious disadvantages, which a sole trader has to face in operating this form of
business. These irritations in brief, are as follows:
The formation of partnership is easy and simple. It is formed to meet the need for more capital, effective
supervision and control, greater specialization, division of work between proprietors and for spreading
of risk.
The main merits of partnership organization are as follows.
ADVANTAGES:
1) EASY TO FORM:
The partnership, like the sole proprietorship, can be easily organized. There are no complicated legal
formalities involved in the establishment of partnership business.
3) LARGE CAPITAL:
Partnership can bring more capital to the business by the joint efforts of the partners. The partnership
is normally in strong position to raise capital and expand the business.
6) PROFIT INCENTIVE:
The partners as per agreement share the profits. They are encouraged to do more work to earn more
profit. Higher the profits, higher will be the partner’s share.
7) ADVANTAGES OF SECRECY:
If a parents can keep the business secrets to themselves. The firm is not required by law to publish its
profit and loss account and balance.
DISADVANTAGES:
1) UNLIMITED LIABILITY OF PARTNERS:
One of the basic defects of partnership is that the partner is personally and jointly responsible for all the
debts of the firm.
2) LIMITED LIFE:
The duration of the partnership is always uncertain. If any partner dies, injured, withdraws, sells his
interest, or a new partner is admitted into the business, or their arises difference, the partnership may
come.
7) DIVIDED CONTROL:
In a partnership, the work of the business is divided among the partners according to their ability, choice
and taste. Divided control and responsibility sometimes creates confusion and delay in making decisions.
CONCLUSION:
Partnership form of ownership is suitable where business is of medium size; the partners are of equal
status, ability and resources.
KINDS OF PARTNERS:
The partner of a firm is broadly divided into three main categories:
1) General partners
2) Special partners
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3) Other partners
1) GENERAL PARTNERS:
Basically all the partners of a firm are general partners. General partners are those whose liability is
unlimited in the firm. General partners are of two types: (a) Active partner, and (b) Sleeping partner.
a) ACTIVE PARTNER: A partner who takes active part in the day-to-day management of the business
is called an active partner. An active partner (also called working partner) may work in different
capacities such as manager, organizer, adviser, controller of all the affairs of the firm.
b) SLEEPING/SILENT PARTNERS: A sleeping partner is one who contributes capital, shares profits
and losses of the firm but takes no pat in the day-to-day management of the affairs of the firm.
3) OTHER PARTNERS:
The other types of partners sometimes found in a firm are as follows:
a) SECRET PARTNER: A partner who active part in the affairs of a business but is not known to the
public as a partner is called “Secret partner”.
b) NOMINAL PARTNER: A nominal partner lends his name for the goodwill and credit worthiness to
the firm. He neither contributes capital nor takes active part in the management of business. Such
partner is called nominal partners. Nominal partner are liable for the debts of the firm.
c) MINOR PARTNER: Partnership is a contract and a contract with minor is void. Under Section 30
of Partnership Act, a minor is not able to enter into a contract and so he cannot become a partner of
firm.
d) PARTNER AT WILL: This type of partner will continue so long the partners have mutual faith, trust
and confidence among them.
e) PARTNERS IN PROFIT ONLY: If partner is entitled to receive certain share of profit and is not held
liable for the losses, he is known as partner in profit only. He is not allowed to take part in the
management of the business
Q5. Describe in brief the rights, duties and obligation of partners in the absence of partnership
agreement.
In the absence of a written partnership agreement, the Partnership Act shall govern the mutual rights
and duties of partners, which are as follows:
DUTIES OF A PARTNER:
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a) COMMON ADVANTAGE: Partners are bound to carry on the business of the firm to the greatest
common advantage, to be just and faithful to each other and to render the true accounts and full
information of all the things affecting in the firm to any partner or his legal representative.
b) INDEMNITY: Every partner shall compensate the firm for any loss caused to it by his fraud in the
conduct of the business of the firm.
c) LOSS CAUSE BY WILLFUL NEGLECT: The Act provides that a partner shall indemnify the firm for
any loss caused to it by his willful, neglect in the conduct of the business of the firm.
d) DUE DILIGENCE: Every partner shall attend honestly and carefully to his duties in the conduct of
business.
e) PROVISION OF INFORMATION: It is the duty of the partner to give full information about the
affairs of the firm to one another.
RIGHTS OF A PARTNER:
According to Section 12 and 13 of the Partnership Act. The rights of a partner are as follows:
a) RIGHT TO TAKE PART IN THE MANAGEMENT: A partner has a right to take part in the
management of a business subject to the agreement.
b) EXPRESSION OF OPINION: A partner has a right to express his opinion before the matter is
decided, but no change may be made in the nature of a business without the consent of all the partners.
c) INSPECTION OF BOOKS: A partner has a right to inspect and copy any of the books of the firm.
d) RIGHT TO BE INDEMNIFIED: A partner has the right to compensated by the firm in respect of
expenses incurred by him or any losses suffered by him in the conduct of his business.
e) RIGHT TO CONTINUE: A partner has the right to continue in the business unless he is expelled
according to the provisions of deed and in good faith.
f) USE OF PROPERTY: The partner has the right to see and ensure that the property of the firm is
held and used exclusively for the purpose of the business.
g) SHARING OF PROFIT AND LOSS: Every partner shall have an equal share in profits and loss in a
business, unless otherwise mentioned in partnership.
CONDITIONS/CIRCUMSTANCES OF DISSOLUTION:
a) Admission of partner
b) Retirement of partner
c) Insolvency of partner
d) Insanity of partner
e) Expiry of period
f) Death of partner
g) End of venture
CHARACTERISTICS
The analysis of the various definitions of a company brings out the following characteristics:
2. AN ARTIFICIAL PERSONS:
A company is called an artificial person.. It is a person created by law. The company being an artificial
person has many of the rights of nature person. For example it can sue or be sued in its name.
4. LIMITED LIABILITY:
This is the most Important characteristic of the company. The liability of each shareholder of the
company is limited up to the value of the share purchased by him. In case of loss to the company, a
shareholder cannot be called upon to pay more than the value of the shares held by him.
6. TRANSFERABILITY OF SHARES:
The shares of a company are transferable. The shareholders of a company have full freedom to transfer
their shares to any one without consulting other shareholders.
ADVANTAGES:
1) GREATER PERMANENCY:
DISADVANTAGES:
There is no doubt that Joint Stock Company enjoys certain distinct advantages of limited liability, greater
permanence etc. but there are also certain abuses draw backs which are associated with the joint stock
company. They, in brief are as follows:
1) FORMATION OF A COMPANY COMPLICATED:
All the above three documents are now discussed under separate heads.
I - MEMORANDUM OF ASSOCIATION:
Memorandum of Association is the basic document of a joint stock company. It is known as the Charter
of the Company. It sets out the limits outside which the company cannot go. Its main purpose is to enable
shareholders, creditors and all those who deal with the company to know what is its permitted range of
enterprise. The main clauses of the memorandum of association of a company limited by shares have
been described in Sections 16, 17 and 18 of the Companies Ordinance as under:
CLAUSES OF MEMORANDUM:
1. NAME CLAUSE:
This clause states the name of the company. A company may select any name but it should not resemble
the name of any other company. It should also not contain the words like king, queen, emperor,
government bodies, UNO, WHO etc. The name should not be objectionable in the opinion of the
government. The Companies Ordinance provides that the name of company must end with the world
‘Limited’
2. SITUATION CLAUSE:
It is also known as domicile clause. The company is required to state the name of the province in which
the office is situated. It is also necessary to give the exact address and name of the city where the
company is located.
3. OBJECT CLAUSE:
This clause is the essence of the Memorandum. It clearly defines the sphere of the company’s activities.
It indicates a series of objects for which the company is started. Any business activity carried outside the
territories specified in the object clause of memorandum is ultra-virus and void.
4. LIABILITY CLAUSE:
This clause of Memorandum contains a declaration that the liability of the members of the company is
limited to the extent of the value of shares purchased by them.
5. CAPITAL CLAUSE:
A company having a share capital shall state the total maximum amount of share capital with which it is
registered. The capital as mentioned is called Authorized or Registered Capital.
ALTERATION OF MEMORANDUM:
Any clause in the Memorandum may be altered by following the conditions laid down in the Companies
Ordinance. The procedure for each clause varies.
II - ARTICLES OF ASSOCIATION:
Meaning: Articles of association is a legal document second in importance to memorandum of
association. The articles of association are the regulations or by laws which govern the internal
organization and conduct of a company. In other words, it is concerned with the procedural matters in
the routine conduct of the affairs of the company.
The articles of association describe the powers of the directors, other officers and of the shareholders
as to voting etc.
CONTENTS OF ARTICLES:
The main contents of the articles of association are as under:
Amount of share capital issued, transmission of shares.
Rights of shareholder regarding voting, dividend, and return of capital.
Rules regarding issue of shares and debentures.
Procedure as well as regulations in respect of making calls on shares.
Manner of transfer of shares.
Rules regarding appointment of directors, managing directors., agents secretaries
And treasures.
Number, qualifications, remuneration, powers and liabilities of directors.
Declaration of dividends.
Convening and conduct of meetings with reference to notice, quorum, poll, proxy,
resolutions etc.
Rules regarding the forfeiture and surrender of shares.
Matters relating to account and audit.
Rules regarding the winding up of the company.
ALTERNATION OF ARTICLES:
According to Section 28 of the Companies Ordinance a company may alter or add to its articles by special
resolution. The alternation made in the articles should not conflict with the Memorandum.
The articles of association should be printed, divided into paragraphs and serially numbered. All the
persons who have put their signatures, names, addresses etc. on the articles of association also.
1) CONTENTS OF PROSPECTUS:
In contents, the detailed description regarding the establishment of the company, its characteristics and
its estimated future is given. The important matters included in the prospectus are as follows:
2) SHARE CAPITAL:
Under this head, information is provided regarding:
i. Share capital of the company. (a) Authorized (b) Issued subscribed and paid up capital (c)
Present issues offered for subscription.
ii. Basis of allotment of shares.
iii. Facilities available to non-resident Pakistanis for purchase of shares etc.
Q8. What are the difference between proprietorship and other forms of business organizations?
SOLE PROPRIETORSHIP PARTNERSHIP JOINT STOCK COMPANY
1. Formation: Partnership is mostly formed by A joint stock company can be
Sole proprietorship is a written agreement among the formed by fulfilling the
formed with greatest ease partners (minimum 2, maximum conditions of (1) Promotion
and minimum cost as no 20) for carrying on a lawful and (2) Incorporation (3)
state, charter, legal economic activity. The rights Commencement as laid down
duties and obligations of under the Companies
Partnership is financially
stronger than sole A joint stock company raises a
2. Financing: proprietorship. The partners specified amount of capital by
Sole trading business is generally contribute capital in issuing of ordinary paid up
mostly financed from the varying proportions. They can shares. It also obtains loans
saving of the proprietor secure loans from banks and from financial institutions.
called owned capital. Capital other financial institutions.
can also be procured from
friends relatives and banks.
Q9. What is winding up of a company? Discuss the various methods of winding up company?
WINDING OF A JOINT STOCK COMPANY
By winding up of a company is meant the end of the life of a company. It is the permanent closing down
of its business. A company is the creature of law. It therefore, cannot die a natural death. The termination
of its existence is affected by law. Thus winding up of the company is a legal procedure in which all the
affairs of the company are wound up. Its assets and liabilities are determined assets are sold out and
claims of the creditors met out of sale proceeds. The balance if any is distributed among shareholders in
proportion of their shareholdings. This work is done by the liquidator:
METHODS OR MODES OF WINDING UP:
According to the Companies Ordinance, 1984 a company can be wound up in the following three ways.
→ Winding up by court.
→ Voluntary winding up.
1) WINDING UP BY COURT:
The main grounds for winding up by the court are as under:
i) By special resolution:
A special resolution has been passed by the company to be wound up by the court.
ii) Default in delivering statutory report:
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A public company is wound up on the ground that it has not held (a) statutory meeting and submitted
statutory report to the registrar or has not held two consecutive annual general meetings.
iii) Delay in commencement of business is another ground:
If a public company does not commence business within one year of the date of its incorporation or
suspends business for a whole year, the court may order its winding up.
iv) Members reduced below minimum:
A public company may be wound up if its members are reduced below seven. (Less than two in case of
private company Ltd).
2) VOLUNTARY WINDING UP OF A COMPANY:
The voluntary winding up of the company is of two kinds:
→ Members voluntary winding up.
→ Creditors voluntary winding up.
CHAPTER # 3
Channels Of Distribution
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1) State the channels of Distribution.
2) Enlist the kinds of retailing. Explain chain stores.
3) State the services of Retailer to Consumers.
4) State the services of Wholesaler to Retailer.
5) State the services of wholesaler to the manufacturer.
6) Write about Public Warehouses and Private Warehouses.
7) Enlist the advantages of Warehousing. Explain any one.
2) INDIRECT CHANNEL:
Exclusive Distributive Channel Marketing of goods first to retailer who in turn sell it to consumers is a
favorite method with most of the manufacturers of consumer goods such as clothes, machinery’s,
automobiles, furniture’s etc. The reasons for selecting this channel of distribution are (1) Better control
on the supply of goods. (2) Speedy disposal of products. (3) Lesser expenses on selling. (4) Better training
of sales people and (5) Rapid feedback.
WHOLESALER:
The word ‘Wholesaler’ has been derived from the word ‘Wholesale’, which means to sell goods in bulk
or in relatively large quantities. According to S.E. Thomas: “A wholesaler is a trader who purchases goods
in large quantities from manufacturers and resells them to retailers is small quantities.”
WHOLESALING:
Wholesaling is a marketing activity by which goods in bulk quantities are sold to retailer.
CHARACTERISTICS of Wholesaler:
The main characteristics of wholesaler are,
1) He buys and sells goods in bulk quantities.
2) He deals only in a few types of products.
3) He acts as a middleman between the producers and retailers.
4) He usually makes cash purchases and sells goods on credit to the retailers.
5) He does not sell goods to the consumers.
6) He operates in specific area determined by producers.
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1) CONCENTRATION OR PRODUCTION:
The wholesalers provide full opportunity to the producers to concentrate on production activities. The
producers need not have sale organizations. The supply of goods in small quantities is taken over by the
wholesalers.
4) REGULATION OF PRODUCTION:
The wholesaler normally place orders for the purchase of goods well in advance to the producers of
goods. This helps the producers to plan and regulate their production as to how much and which quality,
the goods are to be produced.
6) FINANCIAL ASSISTANCE:
The wholesalers may make advance payments to the producers for the purchase of goods. They also
provide soft term (at low rate of interest) loans to the producers.
SERVICES TO RETAILERS:
1) RELIEF FROM KEEPING HUGE STOCK:
The retailers can buy goods in small quantities from the wholesalers. They are thus saved of keeping
large stocks with themselves.
2) FINANCIAL HELP:
The wholesalers provide financial assistance to the retailers by selling goods on credit to them.
4) PROVISION OF INFORMATION:
The wholesalers provide full information to retailers regarding the type, quality and price of goods.
6) TRANSPORTATION FACILITIES:
The wholesalers help retailers to take advantage of transporting goods from the wholesalers go down to
retailer’s shop.
7) TRADE DISCOUNT:
The wholesalers give trade discount on purchase of goods to the retailers.
8) BENEFIT OF SPECIALIZATION:
The wholesalers provide the benefit of specialization to retailers.
Q4. What are the retailers & its characteristics? And; explain the services (advantages) of retailer
to;
(a) Wholesaler (b) Consumer
Retailer:
Retail means to ‘cut off’ a small price i.e., to sell in small quantities rather than in bulk. According to
Carrod, “The retailer is one who buys relatively in small quantities and sells them in still small quantities
to the people.” Retailing thus includes all the activities related to the sale of goods and services for final
consumption.
Characteristics:
1) The retailer acts as a link between the wholesaler or the manufacturers and the consumers.
2) He usually purchase goods in bulk from the wholesalers and sells them to final consumers.
3) A retailer maintainers a personal contact with his customers.
4) A retailer does not deal in special goods but deals in variety of goods.
5) A retailer sells good on credit to his trusted customers.
6) A retailer makes sufficient shop display to attract the customers.
7) He is the last link in the chain of middleman.
Services of Retailers:
In the chain of distribution of goods, the retailers are vital link between the wholesalers or manufacturers
and the consumers. The services of retailers to the wholesalers are described in brief:
A) SERVICES TO THE WHOLESALERS:
1) Retailers provide the wholesaler’s access to market their products to final consumers.
2) The wholesalers are relieved of selling goods in small quantity to the consumers.
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3) Retailers supply valuable and reliable information to wholesalers about the consumers demand
for goods and also the change occurring in the customers tastes, fashions etc.
4) The retailers increase the sale of goods by keeping close contact with the customers. This helps
the manufacturers to increase their production.
b) Services to consumers:
1) The retailers hold stock of goods for immediate sale to the consumers. The consumers, thus, are
not required to keep stock of goods with themselves at homes.
2) The retailers provide consumers with a wide variety of choice goods displayed at their shops.
3) Retailers make available to their customers goods of the sizes, styles, types, qualities and prices
they prefer.
4) Retailers supply fresh goods to the customers.
5) Retailer’s behavior with the customers is very polite and accommodating.
6) Many retailers offer free home delivery of goods purchased by their customers.
7) Retailers also supply information and give correct advice about the product to their
customers.
8) Retailers also give credit facilities to their trusted consumers.
CHAPTER # 4
FOREIGN TRADE
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&
EXPORT PROMOTION BUREAU
What role is played by Export Promotion Bureau in promoting exports? Describe its functions.
Explain the procedure of Export Trade. Enlist the documents used to import Trade.
MEANING OF TRADE:
The word trade implies an exchange of goods and services for money or for other goods and services. If
an exchange of goods or business is conducted by the citizens within a country, it is called domestic or
home trade. In case the goods and services are exported to a foreign country or imported from abroad,
it is named as foreign trade. Foreign trade, in other words, is a business on an international scale. It is
conducted by the citizens, companies and the governments of the nations of the world. Foreign trade is
carried on in bulk and on wholesale basis. It consists of exports of goods and imports of goods from
abroad.
Trade, no doubt, implies exchange of goods between persons, but there are marked differences between
domestic trade and international trade. The differences and the complications arise therein are in brief
are as follows:
1) DISTANCE:
The distance involved in the export of goods in external trade is generally greater than on the domestic
trade.
2) LANGUAGE DIFFERENCES:
There are differences in the languages of the nations of the world. The overseas traders should be very
careful in preparing the publicity material in the language of the trading country. This difficulty is not
faced to the same extent within the country.
3) CULTURAL DIFFERENCES:
A producer should have full knowledge about the market of his products. For exporting goods
particularly a thorough research is undertaken for finding out the habits, tastes and the reaction of the
customers to the products of foreign countries. Within the borders of a country, there are, however, not
wide differences in culture.
4) TECHNICAL DIFFERENCE:
In the national market the difference in the technical specification for goods and their requirements is
not wide. However, an exporter has to sell the goods strictly according to the technical specifications for
goods of each country.
5) TARIFF BARRIERS:
In the national trade, there are no custom duties, exchange restrictions, fixed quotas or other tariff
barriers. The overseas trader faces all such restrictions on trade.
6) DOCUMENTATION:
In the home trade, there are a few documents involved in the exchange of goods. The exporter, on the
other hand, is confronted with complicated documentation, some required under law and some under
customs of trade.
7) PAYMENTS:
In the internal trade, the goods are exchanged in the currency unit of the country. In case of foreign
trade, currencies differ widely throughout the world and those also vary in value. Payment of foreign
currency and its conversion in local currency poses an additional problem to the exporter.
1) ENQUIRY:
An exporter may receive an enquiry from overseas buyers regarding price and other terms on which the
goods can be supplied to them. The exporter sends the quotations giving full details about price of the
goods, insurance, freight, handling charges, packing, currency acceptable in the country etc. to the
overseas prospective buyers.
2) ORDER:
The first step in export is to receive an order or indent for the goods from the prospective importer.
Living abroad. Indent is an order of an importer to an exporter to supply the goods. The order contains
full information of goods required as quantity, quality, price, insurance, packing etc. of goods.
3) OBTAINING LICENSE:
An exporter is required to obtain export license for goods, which are to be exported from the concerned
authority. The goods, which have no export control, can be freely exported.
4) COMPLIANCE WITH EXCHANGE REGULATIONS:
Before exporting goods, an exporter gives an undertaking to State Bank of Pakistan that the value of the
exported goods in foreign exchange will be surrendered to the State Bank of Pakistan within a specified
period.
5) OBTAINING LETTER OF CREDIT (L/C):
As soon as the confirmed indent is received from the buyer, the exporter would demand a letter of credit
from the foreign buyer. A letter of credit is demanded by the exporter for safeguarding his economic
interest.
7) INVOICE:
An exporter after meeting all the formalities prepares the invoice. The invoice is prepared according to
the terms and conditions of sale. It contains details such as the name of the ship designation of ship,
price of the goods etc.
8) SHIPMENT OF GOODS:
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The exporter sends the packed goods to the dock/airport to the custom authorities for necessary
scrutiny. The custom authorities after necessary checkup issue custom export pass.
9) BILL OF LADING:
Bill of lading is the most important document in international trade. Bill of lading is an acknowledgement
of the receipt of goods on ship by the master of the ship. Bill of lading contains the name of the ship,
place of loading, place of destination, name of consignee, description of goods, date freight etc. being a
title of goods, it can be transferred by endorsement in favor of any other person. Airway Bill, is an
equivalent to bill of lading for goods sent by air.
10) INSURANCE:
The exporter in order to safeguard the goods insures them on board. The insurance policy is sent to the
importer along with other documents.
Q3. What are the main stages involved in the import trade?
IMPORT PROCEDURE:
INTRODUCTION:
The importers like exporters also face a number of problems. The problems of language difference,
cultural differences, technical differences in standardization of goods, tariff barriers, custom regulations,
1) REGISTRATION:
Any Pakistani person, firm or a company, desirous of importing goods from abroad must get its name
registered with the Chief Controller of Imports and Exports (CCI&E). On obtaining a certificate of
Registration, the importer is entitled to avail of the facilities declared from time to time under import
policies.
2) IMPORT LICENSE:
A registered importer for obtaining an import license has to apply on a prescribed form to the licensing
authority through his bank. The bank after scrutinizing the papers would submit them to the Chief
Controller of Imports and Exports. The CCI&E after necessary check and verification would issue the
license and have it registered with the safe State Bank of Pakistan also. The goods which are placed under
free list do not require any license.
3) ORDER:
An importer after obtaining an import license and quotations places an order (Indent) for the goods to
the overseas exporter. The indent may be placed directly to the exporter or through specialized
intermediaries called “indent houses”.
4) FOREIGN EXCHANGE:
The Exchange Control Department of State Bank of Pakistan on proper verification of the import
documents sanctions the release of a certain amount of the desired currency to the importer through
his bank.
5) OPENING CREDIT:
On acquiring sanction of foreign exchange from the State Bank of Pakistan, an importer makes
arrangements for the payment of goods to the overseas exporter. The payment is generally made
through a letter of credit (L/C). The letter of credit can be revocable or irrevocable. If the L/C is revocable,
it is liable to cancellation by the importer. In case the L/C is irrevocable, it cannot be cancelled by the
importer. An importer can also make payment to the exporter on acceptance of the bill of exchange
drawn by the exporter. The importer bank presents the documentary bill to the drawer (importer) and
delivers documents of goods to him on receipt of full payment.
6) ADVICE OF SHIPMENT:
An importer has to wait for the receipt of advice note from the exporter. The advice note is sent by the
exporter to the importer just after the shipment of goods. The advice note contains the date of shipment
of goods and the probable date of the arrival of ship at the destination.
7) PAYMENT OF THE BILL:
The exporter sends documents to the bank of the importer to take delivery of goods. In case the
documents are D/P (document against payment), then these will be handed over to the importer on
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making the payment. If documents are D/A (documents against acceptance), then these will be handed
over to the importer as soon as he accepts the bill.
8) RELEASE OF GOODS:
The final stage involved in the import transaction is the clearance of goods. The importer may get the
goods cleared from the port directly or indirectly through middlemen called import merchants, import
commission houses, import brokers. If the goods are released through middlemen, they charge
commission for their services.
The port authorities deliver the goods to the importer on presenting the bill of lading bill of entry other
documents relating to the shipment of goods and receiving duty, if payable on goods.
Organization based on chairman, vice chairman & area officers. The Export Promotion Bureau is headed
by a chairman who must be minister of state. Vice chairman’s works under chairman & supervises
directors who are posted at and head various area offices. The area offices are all over major cities of
Pakistan EPB is an attached department of the ministry of commerce.
Services to government:
→ The Export Promotion Bureau helps govt. to fix export targets keeping in view the local
capability & potentials, competitions & the import policies of foreign countries.
→ It helps in formulating regulations for export trade.
→ It monitors & analyzes the export performance.
→ It arranges for trade negotiations.
→ It conducts studies & surveys on trade barriers, impact of govt. policies & competitors policies.
→ It advises the govt. how to simplify export procedure.
1) Order
2) Letter of credit:
3) Shipping order:
4) Dock receipt:
5) Mate’s receipt:
6) Bill of lading:
7) Airway bill:
8) Insurance policy:
9) Commercial invoice:
10) Invoice:
11) Certificate of origin:
12) Import license:
13) Bill of Exchange:
CHAPTER # 5
ADVERTISING
1) Differentiate between advertising and publicity.
2) List the kinds of advertising media. Explain any one.
ADVERTISING MEDIA:
Advertising media are the forms and means of communication by which advertised message reaches the
audience. These media can be divided into two classes:
1) Non-electronic media
2) Electronic media
a. Audio media
b. Video media
I-NON-ELECTRONIC MEDIA:
Printed Media:
Printed media include newspapers, magazines and journals, pamphlets, billboards, skywriting, etc. their
details are as follows:
1) Newspapers:
Newspapers are issued daily or weekly and provide latest news and information to the general public.
They are good and effective means of making the goods and services known to the prospective
consumers. But since their circulation is geographically limited and they are short lived, their impact is
limited.
4) Bill boards:
They are installed along important and busy roads. They are used to attract the attention of the
automobile travelers and passengers, and pedestrian. Neon signs can also be used on the billboards to
make the message illuminate at nights.
II-ELECTRONIC MEDIA:
Audio Media:
Radio:
Radio is an audio medium. It is also known as radio commercial. Ads can be broadcast nationwide,
province wide or citywide. Advertisements can be announced at once or can be changed or stopped at
a short notice. To advertise by radio requires purchase of time, while by the newspaper or magazines
requires purchase of space. Radio commercial has different rates for different timings. Prime time
advertising is the costliest.
Video Media:
1) Television:
Television advertising is a visual medium. It is very effective but costly. It brings quick results. TV
advertising cannot only be viewed but also heard. It doesn’t require education or literacy. It has different
rates for different timings. Advertise during prime time and famous programs are the costliest.
2) Cinema slide:
It is a type of video media. Goods and services are advertised on the slide during the playing of the film.
It offers limited geographical result and is very short-lived. Its main advantage is its low cost.
3) Internet:
It is the most modern communication technique of advertising and works through the personal
computer. It can send information across any part of the world in seconds at a very nominal cost.
Companies can advertise their products through it.
ADVERTISING SALESMANSHIP
1. It is non-personal method of presenting It is a personal method of presenting goods and
goods and services. services.
2. It addresses a group of persons. It is one-to-one contact.
3. It fails to attract individual. It is successful in drawing individual attention.
Immediate satisfaction is possible by meeting
4. Customers cannot get immediate customer’s questions and dispelling doubts.
response to their questions and doubts. Salesman’s message, talks, pitch, slogan ca be
5. Advertising message is fixed for adjusted to age, sex, status, caste, education,
everyone irrespective of education age, sex, and need.
status, caste, and need etc.
PUBLICITY ADVERTISING
1. It is in the form of a news item, article It is a public notice or a device for obtaining
or editorial on the mass media. public favor or popularity.
2. It is free of cost. For it a space or time is It is a paid form and requires space or time
not needed to buy. that must be bought to advertise.
3. Sponsor is unknown. Sponsor is known.
4. It may be negative. It is always favorable.
CHAPTER # 6
Transportation
1) Define transportation and describe land transportation.
2) Enlist the various modes of Transportation in Pakistan. Describe any two of them.
Transportation:
Transportation is one of the pillar on which stand the business world. Industrial revolution would have
never succeeded should transportation mean were not available.
Channel:
Transportation channel can be classified into three main categories.
1. Air Route (Airplane, Helicopters)
2. Land Route (Trains, Trucks, Animal cart, Pipeline)
3. Marine Route (Ships, Launches, Boats)
Air Route:
It is the quickest way moving the goods and services. It is suitable to shift light & small size items. it is
very expensive to use.
LAND TRANSPORT:
Trains.
Its helps moving heavy voluminous goods within and outside the country. It is save &economical mean.
Trucks:
They are also used effectively used within and among cities and countries.
Pipeline:
It means of transportation both land & water. Through them oil, gas and water can be transferred. It is
also used to export or import oil &gas.
MARINE ROUTE:
Today’s ships & other means sail at a faster knot miles than yesterday.
Over 80% of the world trade uses sea route, according to the survey.
CHAPTER # 7
Insurance
Define Insurance. Explain various types of Insurance.
DEFINITION:
Insurance is a legal contract that protects people from the financial costs that result
loss of life, loss of health, lawsuits, goods or property damage.
Insurance provides a means for individuals and societies to cope up with
some of the risks faced in everyday life. People purchased contracts of insurance
called policies from a variety, of insurance companies.
TYPES OF RISKS:
Insurance distinguish between two types of risks.
SPECULATIVE RISK:
It offers both the potential for gain and the potential for loss. People who
invest the sock of companies for example, take speculative risk. An increase in stock
prices procedures a gain, why a decline in stock prices produce a loss.
PURE RISK:
Pure risk does not necessarily result in loses, they never result in gains.
Historically, insurance dealt only with pure risk and most people still buy insurance
to cover pure risks. No one, for instance, experience a gain when they go a full year
without an auto accident. However, same insurance companies now help business
finance large losses including those incurred on speculative risks, such as the
international exchange of currency.
Kinds of Insurance:
They are the Kinds of Insurance
LIFE INSURANCE:
Life insurance is a financial resource for loved ones in the event of person’s
death. When a person enters into a contract with an insurance company that
promises to provide a certain amount of money upon his death is called life
insurance. In return (that person) makes periodic payment, known as premiums.
TERM INSURANCE:
Term insurance is the simplest form of life insurance. It provides financial
protection for a specific time, usually one to thirty years. These policies are
relatively inexpensive and are well suited for goals.
DISABILITY INSURANCE:
Disability insurance is a type of health insurance that pay’s a monthly income
to a policy holder who is unable to work because of an accident or illness during
the employment.
LONG TERM CARE INSURANCE:
It is a protection for employees and their families associated with the cost of
qualified long-term care service. It involves variety of serviced aimed at helping
people with chronic conditions compensate for limitations in their ability to
function independently.
HOME OWNERS INSURANCE:
Home insurance provides financial protection against disasters. A standard
home owners insurance includes for essential types of coverage.
CHAPTER # 8
Finance
1) What is meant by Short Term Finance? Enlist any eight of its sources.
2) What is meant by Short term finance? List any six sources of Short Term Finance.
3) What are the sources of long term finance?
I- SHORT-TERM FINANCE:
Short term finance is defined as money raised for a period of less than one year, short term capital is
require for meeting the day to day expenses of business such as payment of wages, gas, electricity bills,
unforeseen expenses, seasonal peaks of business etc.
v) Discounting of bills:
Banks may give short-term credit to its trusted customers by discounting their bills of exchange. The
bank purchases the bill of exchange and credits the customer’s account with the amount of the bill less
discount. The bank gets back the money on maturity of the bill
vi) Bill of lading: A bill of lading is a receipt issued by a shipping company for the goods to be
transported from the seller to the purchaser. The purchaser can get short-term loan from the bank by
offering bill of lading as security for the loan.
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vii) Account receivable:
Some of the foreign financial institutions in Pakistan have started giving short term loans by assigning
the accounts receivable of the well reputed business concerns. It is a safe method of short term
financing.
II- Medium term finance:
Medium term finance is defined as money raised for a period from one to five years. The medium term
funds are required by a business mostly for the repair and modernizing of the machinery.
MEDIUM TERM SOURCES OF SECURING FINANCE:
The main sources of securing medium term funds are as under.
i) Commercial banks:
Commercial banks are now the most important source of providing medium term loans. Loans are
generally given against some security of assets. Generally, the loan is credited to the account of the
borrower.
ii) Debenture:
A company may raise a part of medium term credit by issuing debentures. A debenture is on instrument
issued by a company acknowledge debt under its common seal.
III- Long-term finance:
Long-term finance is defined as money raised for a period in excess of five years, the long-term finance
is mostly used by the business concerns for the purchases of fixed assets, modernization and expansion
of business. The main sources of long-term finance are as follows:
SOURCES OF LONG-TERM FINANCE:
i) Shares:
The issuing of equity shares (ordinary shares) is the most important source for raising the long term
capital by a company. These shares are the best source because they are only pain back on the winding
up of the company. Equity shareholders are the real owners of the company. Equity shareholders get
divided when company is earning profit.
ii) Issue of right shares:
A public company may increase its subscribed capital by issue of right shares. Right shares are offered to
the shareholders in proportion to their present holding often at a price which is less than the currently
quoted price on the stock exchange.
iv) Loans from industrial and financial institutions:
A company also meets its long and medium term capital requirements from the industrial and financial
institutions like IDBP, BEL, and NIT etc.
v) Leasing:
Leasing is now a popular method of long term finance. It is gradually gaining ground in developing and
developed countries of the world. It is a contract for the hire of a specific asset. A business may get plant,
equipment, land, vehicle etc. on a long term hire purchase.
CHAPTER # 9
Business letters
Describe the various parts of Business letter. Draw the sketch of a standard Business letter.
Write an application for the post of a "Sales Executive". Assume all necessary particulars and
details.
Draft an application for the post of an assistant accountant with resume. Assume necessary
details.
Write an order letter for importing Electronic goods from Germany. Assume necessary details.
Draft an order letter of the purchases of electrical goods assuming necessary details.
Draft a circular letter to the prospective customer to inform them about the arrival of new
models of mobile phone sets. Assume necessary particulars and details.
Draft a circular letter to prospectus customers regarding the introduction of a new product.
Assume necessary details and particulars.
Heading:
Every business letter must have a printed heading. Most of the companies have a printed letterhead on
which they write letters. The heading carries the following details:
Inside Address:
Inside address has its place on the left below the heading. It has the following details:
1. Name of the receiver.
2. His designation.
3. Department’s name.
4. Name of the company.
5. Its address.
Attention Line:
Attention line focuses on a particular person to whom the letter should reach. It is written between
inside address and salutation.
Subject Line:
To facilitate the reader to immediately know the topic of the letter a subject line is given below attention
line and b/w inside address and saturation. Subject line may also follow the salutation.
Salutation:
It is a third important part of the letter. It is words of greeting. It must include the word ‘dear’ followed
by the name of the addressee. If the name is known, the designation or sir, or madam may be used. The
following are the specimens of salutation.
Dear Mr.Saleem
Dear Miss.Mehwish
Body / Text:
The text of the business letter follows salutation. It is the main part of the letter in which the message is
delivered. It is a core part without which letter has no meaning. The text must be complete, to the point
and clearly meaningful. Long messages should be avoided.
Complimentary Close:
It is placed on the second line below the last line on the text. The closing should coincide with the level
of formality in the salutation. The following standard closing are listed in order of increasing formality.
Regards Yours truly
Best wishes yours respectfully
Cordially
Sincerely
Cordially yours
Sincerely yours
Signature
It is the last part of the letter. Every business letter should be signed by hand. The name of the writer or
the firm must be given below the signature. Signature is written on the space b/w the complementary
words and the name that is written on the fourth line below complimentary words. The following is the
specimen.
Yours truly.
Additional Parts of Business Letter:
M. A. Qasim
Typist’s Initial Sales Manager
Two lines below the complimentary close follows the typist’s and sender’s initials.
RS: PB
RS stands for Raees Sheikh who is the sender and PB stands for Peer Bux who is the typist.
Enclosure:
If something is enclosed with the letter such as invoice, cheques, railway receipt or a proof or copy of
another letter show it by writing enclosure or enclosures in the lower left hand corner.
Phone:021-1234567
Date with Reference
5 January 2009
Ref: 05/EN/09
Director General
Inside Address
ABC Company
Karachi
Yours’ sincerely
Complimentary Close S-d
Sheikh Saleem
Signature
Typist Initial AW: PK
Encl:
Enclosure
1. Sales letters.
2. Inquiry letters.
3. Order letters.
4. Reminders.
5. Claim or complaint letters.
6. Announcements letters. (Circular)
7. Letters of applications. (Job letters)
8. Official letters.
Sales Letters:
These letters are written to prospective customers introducing the company’s goods and services. The
company tries to convince and persuade the customer that the product will yield maximum benefit and
satisfaction for the money he spends on it. In the letter, quality, price, durability, status, guarantee, easy
accessibility and availability, spare parts and the like are taken up as motivating factors.
Reminders:
There are times when businesses fail to send the ordered goods, make payment or answer any inquiry
on time. In such a case, it is sent letters known as reminders or dunning letters. Sometimes more than
one letter are sent.
1. Name.
2. Father’s Name
3. Address.
4. Place of birth.
5. Date of birth.
6. Domicile.
7. Marital status.
8. Education.
9. Experience.
10. Extracurricular activities.
11. References.
12. Nationality.
2. Unsolicited Application:
They are sent by the candidate on his own to the prospective employers. In a way, it is an inquiry about
the availability of a suitable job.
Official Letters:
Official letters may be referred to in two meanings:
Office or formal letters are written in the same fashion as business letters.
Government Letters:
The characteristics of government letters are as follows:
1. The official or government letter is a non-business letter and its main subjects are
instructions, directions, statistics, facts and figures.
2. Its language is usually based on fixed phrases and trite words and office jargons its
subjects are also fixed, and as such, one previously written letter can be used on other
occasions just by changing the date, name and address.
3. These letters can easily be written even by a matriculate.
4. They are short, compact and based on necessary and correct information.
1. Conciseness:
Conciseness makes a business letter to the point and strong. Unnecessary words, phrases and sentences
should be dropped. This principle facilitates the receiving manager who is overly busy to save his
precious time. Therefore, or irrelevant and superfluous matters and paraphrases should be discarded.
For example:
2. Clarity:
Business messages and letters should be clear, understandable and have easy and standard language. A
letter that contains a sentence, a phrase or a word, which has two or more meanings, is really vague,
confusing and time consuming.
Message will be clear if:
Unclear Clear
Being old customer we invite you to the Since you are our old customer, we invite
conference. (Who’s old customer, we or you to the conference.
you?) Or: Being our old customer we invite you
to the conference.
3. Correctness:
Letters should contain accurate facts and figures. The level of grammar should be correct. Right word,
correct spelling, suitable punctuation and proper paragraphing all make the letter correct. Moreover
when writing in third person? (He, She, they, etc.), you, I, we, should not be used.
Incorrect Correct
Juices of fruit are healthful. Juices of fruit are health-giving.
4. Concreteness:
It is the quality that makes the letter definite, clear, and specific. Violation of the principles turns the
message into a vague and general statement. Common nouns and adjectives should not be used because
they make the text weak and difficult to understand clearly.
5. Confidence:
Confidence plays an important role in business letters. Show it in the message, in the reader and in
oneself. It must be expressed in them to put a good effect on the reader. The following phrases and
sentences create doubts rather than confidence:
I hope, I am of the opinion, If and when, I trust.
People with confidence avoid such words and phrases like unfortunately, sorry, apologies, hard, cannot,
unable and try to establish what when, and how they can do to solve the problem.
Lack of confidence in the reader is reflected by the following phrases:
You want to say that….
We cannot understand….
If your stand is right….
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You failed to explain
We cannot believe that
Your application will not be entertained after May 31
6. Conversational Tone:
Letters should be written in such a way as if the writer was holding a friendly conversation with the
reader. Conversational tone can be achieved by avoiding trite terms and office jargons.
7. Consideration:
Consideration refers to empathy, understanding of human psychology and being considerate to the
reader. The writer should be able to understand the emotion, desires, attitudes and difficulties of the
reader. Consideration also requires you-attitude in business letters. Emphasis on I, we, us shows egotism
and should be avoided. Consideration can be achieved by:
1. Adopting you-attitude and avoiding I, we and us.
2. Concentrating on the positive and pleasant aspects.
3. Being true and honest.
4. Showing things of reader-benefit or interest in the reader.
8. Courtesy:
“Every one gains where courtesy reigns” is a good age-old slogan for written and oral communication.
Courtesy is more important and advantageous in business writing than it is in face-to-face
communication and conversation. Courteous messages strengthen present relations and make new
friends. Courtesy is a goodwill builder.
9. Completeness:
The letter must be complete in all respects. Completeness saves times and money spent on seeking
clarification and further information. It also creates harmony between the sender and the receiver.
Complete letters can become an important document worth keeping in the record. They prevent the
possibility of lawsuits from the missing information.
Completeness can be ensured by answering to the following:
What When Where Why Who
Dear Sir,
I want to work in a reputed organization, where I can fully utilize my knowledge and skills confidently
and more over. I could have the facility to do some creative work to my skills polishing in the field of
Accountancy and Management.
Throughout my educational career Accounting is field of special interest If opportunity given me to join
your organization, I assure that I will prove to be an assets of your firm.
Therefore, I am applying for the above post in your company because it’s the most rapidly expanding
organization, I want to work and learn to the maximum.
Sincerely yours
S-d
(Mr. Hammad Sheikh.)
HAMMAD SHEIKH
Objective: I want to work in a reputed Organization, where I can fully utilize my knowledge
and skills confidently and more over. I could have the facility to do some creative
work to my skills polishing in the field of Accountancy and Management.
Work Experience
Computer Skills:
1 Word Processing
2 Software Presentation
4 Spread Sheet
5 Peach Tree Accounting
Personal Information
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References