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Quality Function Deployment

This document summarizes a quality function deployment project for designing a wheelchair. It lists customer requirements like comfort, ease of use, strength, cost, and safety. It then correlates these with functional requirements like attachments, weight, folding ability, and materials. Importance ratings are assigned for each customer requirement from stakeholders. Technical importance scores are calculated and priorities are ranked, with safety, folding ability, and light weight being most important. Customer requirements were determined by asking wheelchair users about their needs and wishes to help design the specifications.

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Mohammed alneyadi
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© © All Rights Reserved
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Download as XLSX, PDF, TXT or read online on Scribd
56 views

Quality Function Deployment

This document summarizes a quality function deployment project for designing a wheelchair. It lists customer requirements like comfort, ease of use, strength, cost, and safety. It then correlates these with functional requirements like attachments, weight, folding ability, and materials. Importance ratings are assigned for each customer requirement from stakeholders. Technical importance scores are calculated and priorities are ranked, with safety, folding ability, and light weight being most important. Customer requirements were determined by asking wheelchair users about their needs and wishes to help design the specifications.

Uploaded by

Mohammed alneyadi
Copyright
© © All Rights Reserved
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
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Quality Function Deployment

Project Title: Wheelchair .


Project Leader: Ethics Correlation: +
. .
Date: Positive
. . .
You need only to fill the white and blue cells. . . . . Relationships: 9
Strong
Desired direction of improvement (↑,0,↓)

Functional Requirements (How) attachments


→ arm rest, leg for holding shouldn’t be easy to fold safety
measurements Durable and
1: low, 5: high rest and it more than cost less than Competitiv
should be phones and 22Kg (55 5000 AED for storage like breaks and light weight
Customer can climb a purposes material Weighted Satisfaction
importance rating
Customer Requirements - (What) comfortable ladder pounds) a chip
Score rating
↓
1 5 The chair is comfortable 9 3 2 #REF!
2 3 Easy to use 8 4 3 5 #REF!
3 4 strong 1 3 9 #REF!
4 2 not expensive 9 #REF!
5 3 The chair is safe 9 #REF!
6 4 Easy to store 9 5 #REF!
7 4 Light weight 9 #REF!
8 5 High technology 7 #REF!
9 #REF!
Technical importance score 45 28 24 18 60 77 56 #REF!
Importance % 0%
Priorities rank 4 5 6 7 2 1 3

Comments/Conclusion:
The requirements were found by asking the customers and people with disabilities about their wishes in their wheelchair and what they wish for which helps
about their wishes and our prospective

Continuous Improvement Toolkit . www.citoolkit.com


. -
No correlation Negative

3 1
Moderate Weak None

Competitive evaluation (1: low, 5: high)

Competitor Competitor Competitor


rating 1 rating 2 rating 3

out their wishes in their wheelchair and what they wish for which helps us to drive the specification

ent Toolkit . www.citoolkit.com

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