ASSIGNMENT 2 FRONT SHEET

Qualification BTEC Level 4 HND Diploma in Business

Unit number and title Unit 3 Human resource management

Submission date 24 August, 2019 Date Received 1st submission

Re-submission Date Date Received 2nd submission

Student Name Nguyen Thi Thu Trang Student ID GBH18737

Class GBH0803.1 Assessor name Tran Cong Thanh

Student declaration

I certify that the assignment submission is entirely my own work and I fully understand the consequences of plagiarism. I understand that
making a false declaration is a form of malpractice.

Student’s signature Trang Nguyen

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Table of Contents

Introduction .................................................................................................. 5
Job Description Component........................................................................... 5
Identification (UNIS, 2019) ......................................................................... 5
General Summary....................................................................................... 5
Responsibility ............................................................................................. 5
Position Requirement................................................................................. 6
The impact of legislation to training package ............................................... 6
The proposal of training package for 2020 .................................................... 7
The rational for training package ................................................................ 10
Benefit ........................................................................................................ 10
Conclusion .................................................................................................. 11
Bibliography ............................................................................................... 12


Introduction
United Nations International School (UNIS) Hanoi was established in 1988 and it is the first international
school in Vietnam, UNIS Hanoi is one of only two UN International schools in the world (United Nations
school) (the first based in New York). This is also the first school in Asia teaching under the International
Baccalaureate (IB) Program and UNIS is still the only non-profit international school in Hanoi. (UNIS, 2019)

Job Description Component

Identification (UNIS, 2019)
¨ Job title: Teaching Assistant (TA)
¨ Location: UNIS Hanoi

General Summary
Multilingual additional language teaching assistant assists language teachers in planning and
implementing learning experiences that help developing the intellectual, emotional, social, and physical
development of students in a safe and healthy language learning environment. (UNIS, 2019)

Responsibility
TA need to provide support for Language Teachers upon request, use appropriate language learning
strategies to support student learning. TA is people who support to guide and evaluate language students,
perform initiatives in performing tasks or seeking information. (UNIS, 2019)

TA is always ensuring punctuality and timekeeping, willing to support language students at all levels in the
department or in any language environment. TA must be ready to having a flexible schedule across the
entire division and between languages. Besides, if the teacher is absent, TA will be the manager and
operator of the class. TA will be the person who interacts directly with students, so it is necessary to
maintain a good teaching and learning relationship with students. TA works with modeling and
cooperating to perform good behaviors, acting as a good Primary Years Program (PYP), acting as a good
language-speaking role model. TA needs to use language learning support strategies in interactions with
students. Because when the teacher is absent, TA will be the class teacher, so equipping with class
management skills is essential. Actively manage student discipline in accordance with teachers, classroom
agreements and other school guidelines for student behavior and happiness. Manage one to one and a
small group of language students under the supervision of a language teacher. For resource management,
TA needs to prepare the required resources and materials based on the language plan's weekly plan,
maintain inventory and control equipment and materials in coordination with the teachers. language
teacher and language group leader. Helping to organize classes and display with language teachers to
create an engaging, neat and interactive learning environment is also part of TA's work. TA needs to
commit to developing the UNIS community: contributing to enriching student life at UNIS, for example in
sports, ASA, student clubs or community services of UNIS; actively participate in UNIS community service
programs. TA should also have jobs that contribute to UNIS professional development, such as seeking
feedback, reflecting and acting on the information received to develop and attend training activities
according to UNIS plans. Learn from others and share knowledge with others and other responsibilities
required by the Supervisor.

Position Requirement
Candidates need to have a bachelor's degree in language or related disciplines, more than 2 years of
experience in a similar role, preferably in an international learning environment where English is the main
language of communication and multicultural and knowledgeable contacts. Intermediate language skills
in French and Vietnamese with proficient English skills, Mandarin language skills are an advantage. Subject
knowledge, knowledge of child development, knowledge of constructivist pedagogy, strong computer
skills, knowledge of approaches to teaching students to learn languages or developing their mother tongue
are what candidate should have. Along with technical knowledge, some other core competencies are also
extremely important. For example: Organizational skills; Planning skills; The ability to create and maintain
an effective learning environment; Be able to communicate effectively and positively with students,
teachers, parents and other components of the school community professionally; The ability to collaborate
with team members in agreed protocols to focus on student learning and extracurricular links; The ability
to develop respectful relationships between children and adults and between adults in a trusting
atmosphere promotes peaceful solutions to problems. (UNIS, 2019)

The impact of legislation to training package

According to Article 7 of Decree No. 86/2018 / ND-CP, teachers of foreign language education curriculum
must have a foreign language proficiency that meets the requirements of the integrated program and not
lower than the Grade 5 framework 6-level foreign language ability used for Vietnam or equivalent (Phuc,
2018). If the company cannot meet the standard, they will encounter some problems with the education
ministry and customers may suspect the school. Therefore, the quality of the brand may decrease.
Therefore, the company must organize courses for employees who do not meet that level, to store
necessary standards.

Because UNIS is a member of CIS (international school board), all activities follow CIS standards including
teacher criteria (CIS, 2019). CIS has set out five basic criteria for teachers of member schools including
UNIS. First, the faculty and teaching assistants must be assured of the number and qualifications, ethics
and ethics necessary to implement the programs, services and activities of the school. This team will
support the school to accomplish its tasks and objectives. The second standard, teachers and support staff
will base on the school's orientation statements to work professionally, carry out their duties with a high
sense of responsibility to inspire students to learn. and the best effort. Next, all recruited employees must
have a written labor agreement agreement that states the terms of agreement between the employee
and the school, regulations on wages and other benefits that are appropriate for you. location and location
of the school. The fourth standard, policies on human resources and guiding documents must establish
the expectations of the performance of teachers and teaching assistants, which must be applied
consistently and effectively. Finally, there must be a rating system with clear predefined criteria applied
to teachers and tutors and supported by a professional development and creation program, linked to the
results assess the school's output and other priorities for student learning.

To maintain CIS schools, UNIS needs to constantly train teachers and teaching assistants regularly. An
annual training package will help UNIS not only develop but also overcome errors in the process of working
at UNIS by teachers and teaching assistants. Training also helps improve the relationship between
teachers, tutors and UNIS.

The proposal of training package for 2020

Building the training plan for multilingual additional language teaching assistant is based on three
methods: off the job training, learning on the job and e-learning. This plan is divided into three stages.

The first stages (Jan-Feb 2020)

This stage mainly uses the method of off the job training. TA will learn about UNIS's core values and long-
term vision. "Our learning community will be a role model that inspires a better world" - the UNIS vision
set. This program will last for 2 months, once a week. Classes will be taught by HR managers at UNIS. Since
UNIS values learning, community and accountability, this course and training time will help TA better
understand UNIS so that there can be instructional orientations that best support the UNIS goal. Being
mention. TA's mission is to encourage students to become independent, lifelong learners who strive for
excellence and become responsible managers of the global society and the natural environment of UNIS,
achieved in one community,l co-support attaches great importance to diversity. At the end of this period,
there will be a small Q&A session to be able to monitor the ability to capture information as well as the
training results during this time so as to be able to learn from the following training sessions.

The second stage (Mar-Oct 2020)

After the TA has understood and learned the values, goals and vision of UNIS, this period will be a
professional training. The main method used in this phase is off the job training. UNIS is proud to affirm
that UNIS is a "professional learning center". UNIS is called a learning center, not just a small training
session. This will be a place for TA to learn and receive professional development opportunities. UNIS
believes that the best teachers are passionate about learning and inspiring others with their own
commitment to personal and professional development. UNIS expects the best for UNIS students so that
UNIS always strives to export training programs for TA's development.

New TA will be supported with training in pedagogical skills. TA at UNIS mostly had teaching experience at
international schools, TA and teachers at UNIS 39% came from the US, 16% came from the United Kingdom
(countries with developed educational culture), 59% have a master's and doctoral degree. Therefore,
training programs at UNIS are primarily to improve the current level as well as to update new trends and
optimal methods of teaching in the world. The first is about raising the level. TA will be taught and taught
by the leading lecturers at the University of Education - Columbia University to convey American
pedagogical skills. TA will only be a support and support student so students can discover and solve
problems on their own. TA will create connections between subjects, especially through language use
throughout the curriculum. Thereby TA will know what skills and processes are based on what is known
about how children and young people develop and learn to create a personalized learning process that
students learn to complement what they learn. Students will directly practice.

Besides, UNIS is a United Nations school, where the nationality of students reaches 61, so UNIS regularly
opens language classes for TA from different countries to help TA access with new languages as well as
improving their own language proficiency. Teachers at UNIS come from 21 different nationalities so that
these complementary language classes will be supported by the UNIS teachers themselves. There is
nothing better than being able to learn a language from a person born in the country of that language. In
particular for English, the TAs will be supported by UNIS to achieve the C2 level according to the European
reference framework.

At the end of the course, TA will have tests on teaching ability, pedagogical skills, test English proficiency
to receive certificates.

The last stage (Nov-Dec 2020)

This is the final stage of the training. During this period, TAs will be trained in the method of on the job
training and e-learning mainly. UNIS has short lessons, workshops on the school website. TA will register
on the website to learn these lessons. TA, after obtaining the English certificate, will be able to go to the
United Nations International School in New York and some famous primary schools here such as Hunter
University Primary School to be able to learn experience directly in the classroom of these schools. Some
lessons and workshops are currently available on the web such as: Social Thinking (A special one-day
introductory workshop has been customized according to the needs of international schools to introduce
social thinking methods. and practical teaching strategies and frameworks for their educational
environment); EARCOS Workshop (Level 1 Compass Training is a two-day workshop where participants
explore the concept of sustainability with specific emphasis on the role of education and the use of system
thinking to enhance student learning, agency and copyright).

Throughout this training package, TA is also assisted with learning about child psychology, school
psychology to help supplement and help students most effectively. This can create differences and
advantages of UNIS for other international schools.
The rational for training package
UNIS 2020 strategy - "Our value in action" (UNIS, 2019). UNIS Hanoi is committed to providing students by
2020 a world in which all students can excel; a world in which personalized learning and learners are at
the center of their own learning; a world in which the impact of services is intertwined in the story of the
University. The center of education is to train people, want to train well, the trainers must also be good
people. Besides, UNIS has been fully accredited by both WASC and CIS, so everyone has a certain belief in
UNIS. In order to not believe that, UNIS needs to always update the optimal teaching methods and
teachers and teaching assistants need in-depth knowledge. Such a professional training course is essential
to enable UNIS to achieve the proposed strategy more easily.

In today's 4.0 industry, everything changes every day for hours. These training courses will help UNIS
teaching assistants to keep up to date with trends. In current teaching, pedagogical skills are not the only
necessary skills that tutors need. Tutors need to have office computing skills to serve the teaching more
effectively. The lecture with Power Point will be more intuitive, more lively, inspiring student learning.
Preparing lesson plans in Word will help tutors edit or store them more conveniently. Today if you want
to teach effectively, the tutor needs to understand the psychology of the students. If you know what they
want, what you need, your tutor can support them in the best and most effective way.

There are great practical training sessions for UNIS teaching assistants. They can learn from such theory to
reality, to experience the environments with the most modern educational culture in the United States.
This is an opportunity not everyone has.

The training package is not only necessary for UNIS but also for teaching assistants. The training package
will help tutors feel that UNIS is interested in them. When teaching assistants experience the training
package, they are gradually being developed with UNIS. Thus, UNIS will have a teaching assistant team
dedicated to UNIS.

Benefit

It is undeniable that this training package is not only useful for UNIS but also for TA. After training, TA
quality will be improved for UNIS strategy. TA is equipped with essential skills and knowledge to serve the
work: office informatics skills, advanced education methods, foreign language proficiency (directly related
to teaching effectiveness and work work) C2 standard according to European reference.
As the level of TA increases, they will create the confidence of their parents for UNIS. Help the UNIS cucar
strategy path in 2020 be shortened. The training package will give UNIS a long-term benefit. When
teaching assistants see UNIS support extremely beneficial to their work, they will want to stay with UNIS
longer. UNIS will create a long-time and veteran TA team for themselves. Once there is a long-term team,
UNIS will save training costs.

When both parties benefit, the relationship between them increases.

Conclusion

In order to realize UNIS 2020 strategy, their starting from improving staff is an accurate step. This training
plan is optimized exclusively for multilingual language teaching assistant, close, most supportive for
students. Through this, TA will be supported with the most necessary tools for teaching. This also helps
increase the quality of UNIS. The increasing quality of UNIS education will also contribute to Vietnam's
education, Vietnamese students studying at UNIS will receive the most modern education, highly qualified
teachers.
Bibliography
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UNIS, 2019. UNIS Ha Noi. [Online]

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