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IO FINAL Exam

1. Job analysis is used to determine the necessary skills, abilities, and requirements for a specific job. This includes physical demands, communication needs, and mathematical abilities. The Position Analysis Questionnaire is commonly used to conduct a job analysis. 2. Consultants are well-suited to conduct job analyses because they are well-trained and have extensive experience in determining job requirements through thorough analysis. 3. Performance management is one of the key functions of human resources. It involves assessing employee work behaviors, outputs, and identifying areas for improvement.

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100% found this document useful (3 votes)
4K views13 pages

IO FINAL Exam

1. Job analysis is used to determine the necessary skills, abilities, and requirements for a specific job. This includes physical demands, communication needs, and mathematical abilities. The Position Analysis Questionnaire is commonly used to conduct a job analysis. 2. Consultants are well-suited to conduct job analyses because they are well-trained and have extensive experience in determining job requirements through thorough analysis. 3. Performance management is one of the key functions of human resources. It involves assessing employee work behaviors, outputs, and identifying areas for improvement.

Uploaded by

Jayc Salera
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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INDUSTRIAL/ORGANIZATIONAL d.

Position Analysis Questionnaire


PSYCHOLOGY FINAL QUIZ 5. Supposed you are an HR staff and you are
assigned to do a job analysis. You have
1. Attracting qualified applicants and decided to determine what are the necessary
monitoring their performances when they things for the job, physical and
are already inside the organization could be mathematical ability, and the
fall under: communication requirement. So you have to
a. Ergonomics use:
b. Personnel Psychology a. Fleishman Job Analysis Survey
c. Organizational Psychology b. JCI
d. Job Analysis c. Functional Job Analysis
2. He founded the psychological corporation d. Position Analysis Questionnaire
for the purpose of making researches in 6. Consultants are good choice for conducting
applied psychology that will be utilized by a job analysis for the reason that:
different industries. a. They know how to love people
a. Elton Mayo b. They easily captures management’s
b. Walter Dill Scott hearts
c. Hugo Munsterberg c. They only asked little amount of
d. James Mckeen Catell commissions
3. Tina, as part of the human resource d. They are well trained and have
department, is assigned to assess the work extensive experience.
behaviors and output of a certain employees. 7. This measurement tells us if a job involves
Which part of the four functions of HR is interviewing but does not indicate the type
she typically exhibiting? of interviewing or how to interview is
a. Training and Development conducted.
b. Recruitment and Selection a. JEI
c. Performance Management b. PAQ
d. Employee Well-being c. FJA
4. The SME’s have given a survey wherein the d. JCI
list of abilities are all listed and they have to 8. In 2002, recruiters rated newspaper
rate only those necessary abilities for the advertising as ____.
job. This questionnaire is called: a. Least affective recruitment method
a. Functional Job Analysis b. Most effective recruitment method
b. Fleishman Job Analysis c. Only used by some companies who have
c. JCI enough budget
d. One of the techniques that is waste of 12. For a selection technique to be considered
time an assessment center, except, ______, it
9. According to research, peer ratings are fairly must meet the following requirements.
reliable only when: a. Assessor must prepare their reports of
a. The peers who make the ratings are their observation
similar to and well acquainted with b. Schedule an interview
the employee being rated c. The assessment center activities must be
b. If the evaluator only clarifies the rating based on the results of a thorough job
of a certain rater analysis
c. If the rating measure is carefully d. Multiple trained assessors must be used.
constructed 13. In a meta-analysis of 40 RJP studies, it has
d. If the employee being rated is intelligent been found out that Realistic Job Previews
10. An employee who was given her first job by result in ____, _____, and _____.
an organization, was mentored by her a. Lower turnover, higher job
manager, and was trained at great cost to the satisfaction, better performance.
organization. As a result, the employee may b. Higher turnover, higher job satisfaction,
feel that she is ethically obligated to remain and poor performance
with the organization because of its c. Lower turnover, lower job satisfaction,
extensive investment in her. If you study and poor performance
organizational commitment, you would refer d. Higher profit, higher salary, better
this as: performance
a. Obligational commitment 14. Subordinate ratings can be difficult to obtain
b. Affective commitment because:
c. Normative commitment a. Most of the ratings are biased
d. Continuance commitment b. Employees fear a backlash if they
11. If an organization hires an applicant who has unfavorably rate their supervisor
criminal background, without checking his c. Most subordinates doesn’t know how to
references and background and he later evaluate
commits a crime while in the employ of the d. Subordinates will not receive any
organization, the organization had incentives
committed: 15. Trait-focused performance appraisal
a. Violation of labor laws instruments are not a good idea because:
b. Error in recruitment a. Traits are merely subjective
c. Deviation of hiring b. Only few tests tap trait or its other
d. Negligent hiring equivalent
c. The results in this dimension are not a. Thematic apperception test
objective b. Needs analysis survey
d. The results in this dimension provide c. Draw-a-Person test
poor feedback and will not results in d. Hand test
employee development and growth 20. The following are the factors, except____,
16. One limitation of phone calls as a method of why leaders become unsuccessful
communication is that: a. Lack of training
a. It is time consuming b. Personality
b. The receiver might not get exactly what c. Cognitive deficiencies
the sender wants to convey d. Coping skills
c. Nonverbal cues could not be observed 21. When the previous company of an applicant
d. Telephone line might be interrupted did not provide relevant information for an
even without a warning organization that requested it is considered
17. Your HR Manager asked each employee to as:
rate of identify job behaviors and critical a. Negligent justification
incidents on the extent to which they b. Negligent information
represent various levels of job performance c. Negligent hiring
by means putting + and – signs. He is like d. Negligent reference
developing a: 22. This ability is thought to predict work
a. Forced choice scale performance in two ways: by allowing
b. Mixed-standard scale employees to quickly learn job related
c. Behavioral observation scale knowledge and by processing information
d. Behaviorally anchored rating scale resulting in better decision making:
18. Branham (2005) believes that there are a. Performance ability
certain signs to which an organization b. Cognitive ability
should pay attention that indicate a c. Perceptual ability
job/person mismatch. Which of the d. Physical ability
following is not included: 23. When the HR specialist allow managers to
a. Starts asking for some tasks to be given use a certain questionnaire where they can
to other employees know their own behavior style is called:
b. Demands food and higher salary a. Leadership Satisfaction Questionnaire
c. Applies for other jobs in the organization b. Leadership Opinion Questionnaire
d. Begins to ask for new projects c. Leadership Description Questionnaire
19. The most commonly used test in measuring d. Leadership Orientation Questionnaire
need for power, achievement, affiliation is:
24. In the phenomenon “psychological 28. These scientists improve productivity and
reactance”, when we believe that someone is reduce fatigue by studying the motions used
trying to intentionally influence us to take by workers.
some particular action, we often react by: a. The Munsterbergs
a. Doing the same b. The Gillbreths
b. Doing with hesitation c. The Scotts
c. No action at all d. The Edisons
d. Doing the opposite 29. A method of performance evaluation
25. For Gordon (2001), below are the factors for wherein you opt to compared employees
a collection of people to be called a group, with one another instead of rating them
except? individually on a scale:
a. The members of the group must see a. Employee Modification
themselves as inequivalent b. Pairing Technique
b. The group must provide rewards to its c. Employee Comparison
members d. Comparison Methodology
c. The members of the group must have 30. Supposed Dr. Lucas wanted to send
share a common goal applicants to an assessment center. Which of
d. Anything that happens to one member of the following is not a requirement of an
the group affects every other member assessment center?
26. According to Carnall’s different stages of a. Multiple assessors
reaction to organizational change, when b. Multiple assessment exercises
employees begins to believe change will c. Use of an interview
actually occur, they try to justify their d. At least one simulation exercises
positions and ways of doing things. This 31. Which of the following statements is the
behavior is best considered under: MOST LIKELY advantage for costs in a
a. Defense company which does internal recruitment?
b. Denial a. More naturalistic information on
c. Discarding strengths and weaknesses of employees
d. Adaptation overtime
27. Item homogeneity is best explained as: b. Higher retention and commitment to the
a. The items do not measure the same thing company
b. The items measure different construct c. High tendency to maintain and current
c. The items measure average construct status of the company and its employees
d. The items measure the same thing d. Less orientation and training required
for employees recruited
32. According to published research, it appears 36. Gerald was questioned by his irritable
to be promising technique, with research employee regarding the quarterly
indicating that it is reliable, and affected by performance evaluation. He wanted to
the amount of information available to the pacify the employee by explaining the
analyst. importance of evaluation. What should he
a. Job Components Inventory say to the employee.
b. Position Analysis Questionnaire a. Performance evaluation results to change
c. Job Elements Inventory in employee compensation
d. Job Structure Profile b. Employee promotion is determined by
33. Which of the following is most appropriate performance evaluation
to use when assessing the skills of a person c. Employee training and feedback is the
with disability who wants to apply for the goal of emloyees perfomance
position of online article writer? evaluation
a. Intelligence Test d. Data from performance evaluation is
b. Referrals used for personnel research
c. Simulations 37. “I think abilities, skills, and characteristics
d. Work Samples will allow me to get this job done” is a
34. Sternberg (2007) has expanded on the statement which clearly reflects which of the
importance of cognitive ability by theorizing ff concepts of Vroom’s Theory?
that the key to effective leadership is the a. Expectancy
synthesis of three variables: ____, ____, ___ b. Valence
a. Knowledge, power, and creativity c. Self-Esteem
b. Intelligence, satisfaction, and d. Instrumentality
productiveness 38. A certain student in your compose wants to
c. Intelligence, wisdom, and creativity be the school club president. When you
d. Wisdom, success, and perseverance asked her the reason why, she answered “I
35. If an employee feels that a manager has love to be on top and I wants to influence
confidence in him, his self-esteem will the school and the students to adopt
increase, as will his performance. This change”. In McClelland’s theory, that
phenomenon is called as: students is considered as having a high need
a. Golem effect in?
b. Hawthorne effect a. Achievement
c. Pygmalion effect b. Affiliation
d. Belief system effect c. Power
d. Fame
39. According to this theory, jobs will have c. The more difficult and specific the goal,
motivation potential if they allow employees the greater is the motivation to attain it
to use a variety of skills (skill variety) and to d. The theory assumes people set
connect their efforts to an outcome (task acceptable target objectives and then
identification) which has meaning, is useful, channel their efforts in pursuit of them
or is appreciated by coworkers as well as by 43. How would Valence-Instrumentality-
others in society (task significance). Expectancy (VIE) Theory explain human
a. Job Expectations Theory behavior in the workplace?
b. Job Characteristics Theory a. Worker’s expectations about their
c. Job Design Theory ability to accomplish something will
d. Job Satisfaction Theory affect their success in accomplishing it
40. Your boss is thinking to provide you with b. Expected use of work-related resources
incentives once your group has achieved the are important in determining improved
required target set by the company. As a performance among workers
researcher in the field of I/O, this incentive c. Worker’s aptitudes, abilities, and their
plan is known as: expectation from their work environment
a. Stock Options are significant element in performing
b. Profit Sharing one’s job
c. Personal Pay d. All of the above
d. Gainsharing 44. Organizational development is highly
41. In Adam’s Equity Theory, education, important aspect of any workforce for what
intelligence, experience, skill, and seniority specific reason?
are all examples of: a. Satisfaction of the employees and its
a. Ration customers/clients
b. Assets b. Effectiveness of the entire organization
c. Inputs itself
d. Outputs c. To meet the demands of the business
42. Which of the following NOT true about world
Locke & Latham’s Goal-Setting Theory? d. All of the above
a. Easier goals lead to higher levels of 45. The skills and knowledge required to
job performance perform the work is what aspect of job
b. The more specific the goal, the more analysis?
concentrated the person’s effort in its a. Personal requirements
pursuit and the more directed the b. Personal characteristics
behavior c. Personal assets
d. Job requirement b. Forcing style
46. Which of the following is NOT true about c. Accommodating style
team dynamics? d. Compromising style
a. Teams are a form of social aggregation 50. In Lewin’s experiments on decision-making,
b. Team of individuals who interact on a he found that this leadership style caused the
regular basis to accomplish a set of most level of discontent
shared objectives with varying a. Autocratic
responsibilities across each member b. Democratic
c. Teams have identifiable memberships c. Laissez-faire
and an identifiable task or set of tasks to d. None of the above
perform 51. LMX Model focuses on which of the
d. Teams are bounded social units that following?
work within larger social system a. How effective leadership styles are at
47. Cynthia’s group has assimilated a common helping the group achieve desired goals
set of expectations of what defines correct b. How leaders are decision makers and
member behavior. This is what stage of how contingencies predict what type of
group development? decisions are made
a. Forming c. How leaders possess certain
b. Storming characteristics that influence
c. Norming subordinates to follow their decision
d. Performing d. How quality interaction between
48. Pia is an employee of X company and she leaders and member facilitate effective
avoids conflicts by never taking a stand any work performance
issue, delays making decision, seldom offers 52. Documentation of performance is important
opinions and seldom commits to any course because:
of action. She then can be classified as: a. It could lessen the boredom of the rater
a. Yes person b. It’s the most easy thing in conducting
b. No person performance evaluation
c. Maybe person c. Documentation advances the
d. Nothing person performance of the employees
49. Person handles conflict in a win-lose fashion d. It forces a supervisor to focus on
and does what it takes to win, with little employee behaviors rather than traits
regard for the other person. What conflict and provides behavioral examples to
style is this? use when reviewing performance
a. Avoiding style ratings with employees
53. Of the three leadership motivation factors, d. Regression analysis
people scoring high on this one tend to have 57. The disadvantage in this dimension is that it
the most leadership experience and are rated is more difficult to offer suggestion for how
by others as having high leadership to correct the deficiency if an employee
potential. scores low on this one:
a. Noncalculative motivation a. Trait-Focused
b. Social-normative motivation b. Task-Focused
c. Affective identity motivation c. Competency-Focused
d. Structural motivation d. Goal-Focused
54. Research on the relationship between 58. The manner in which individual monitor
personal characteristics and leader their own behavior and make adjustments to
performance has concentrated on three those behaviors in the pursuit of goals is
areas: ___, ___, and ___. referred as:
a. Traits, orientation, and development a. Self-equity
b. Orientation, satisfaction, and b. Self-regulation
communication c. Self-control
c. Orientation, needs, and traits d. Self-setting
d. Trait, task, and commitment 59. The ___ step of Lewin’s change model
55. The real advantage of Point-of-Purchase involves breaking down the forces
method is that maintaining the status quo and opening up
a. It is inexpensive and is targeted the system for change/
towards people who frequent the a. Unfreezing
business b. Moving
b. The recruiters are often happy by doing c. Freezing
this method d. Refreezing
c. It attracts more applicants as huge 60. People who are ____ don’t need external
number people are exposed to the sign rewards such as pay or praise
d. Research indicates that it has no a. Extrinsically motivated
advantage at all b. Get easily bored
56. When you want to know whether the score c. Intrinsically motivated
from a selection measure is stable and free d. Extravert
from error, you should use: 61. If the employee believes she must remain
a. Validity with the organization due to the time,
b. Utility method expense, and effort that she has already
c. Reliability
input into it or the difficulty she would have b. Project team
in finding another job, she definitely has: c. Parallel team
a. Affective commitment d. Management team
b. Continuance commitment 66. Changes proposed by leaders who are well
c. Normative commitment liked and respected and who have a history
d. Responsibility commitment of success are more likely to be:
62. This theory postulates that some variability a. Denied
in job satisfaction is due to an individual’s b. Refused
personal tendency across situations to enjoy c. Accepted
what she does. d. Thrown
a. Social learning theory 67. James’s company offers a variety of training
b. Individual difference theory methods to learn skills. He is currently
c. Behavioral theory participating in one program that is often
d. Satisfaction theory used to prepare high potential employees for
63. When the person has this role, he or she future management responsibilities,
enjoys blocking group activities, calling providing him with a variety of experiences
attention to oneself, and avoiding group in different departments that will likely help
interaction. him obtain future promotions. What type of
a. Task-oriented role training method is he most likely
b. Social-oriented role participating in?
c. Group role a. Classroom instruction
d. Individual role b. Mentoring
64. An interesting aspect of interacting groups is c. Apprenticeship
the tendency for groups to take more d. Job rotation
extreme positions than the positions of 68. It is most commonly used measure of
individual members. This tendency is called: organizational commitment; it has 24 items,
a. Group participation eight each for the three factors of affective,
b. Group particulation continuance, and normative commitment.
c. Group polarization This measure is called:
d. Group synchronization a. OCS
65. When you form a team to produce one time b. OCQ
outputs such as creating a new product, c. MSQ
installing a new software system or bring a d. Allen and Meyer Survey
new employee, this team is called: 69. When there is a discrepancy between a
a. Working team person’s expectation about the job and the
reality of the job, in Job Characteristics problem, this strategy under Vroom-Yetton
theory, what is the most likely to result? Decision Making Model is considered as:
a. The employee will love the job even a. Autocratic I
more b. Autocratic II
b. The employee will be less motivated c. Consultative II
and satisfied d. Group I
c. The employee will treat all of his co- 74. A certain employee has been tasked to do an
workers output. However, he was also told that
d. The employee will burn the company whatever the consequences of that output, he
70. Looking at the lens of Aldefer’s theory, should be responsible for it. This levelof
achieving one’s potential and self- employee input is called:
fulfillment is considered under what type of a. Advisory
need? b. Absolute
a. Existence needs c. Ownership
b. Actualizing needs d. Following
c. Growth needs 75. According to equity theory, what might not
d. Esteem needs be an over rewarded employee do?
71. As Tony experiences job enrichment, which a. Work harder
theory supports that enriched jobs are the b. Might quit the job
most satisfying? c. Disregard the value of reward
a. ERG d. Convinces other employees to ask for
b. Job characteristics theory more reward
c. Two-Factor 76. A manager who is most effective in a
d. Equity climate of disorganization has a leadership
72. It is the process whereby new employees of ____ style.
learn the behaviors and attitudes they need a. Affiliation
to be successful in the organization b. Tactical
a. Organizational Socialization c. Position
b. Organizational Penetration d. Coercive
c. Organizational Affiliation 77. If a faculty member agrees to chair a
d. Organizational Standardization committee out of a sense commitment to the
73. Your leader has shared the problem with university, it is said that he has what kind of
your group and then assist your group to leadership motivation?
come up a possible solution towards the a. Social Normative
b. Non Calculative
c. Intrinsic Motivation b. The resume must be attractive and easy
d. Affective Identity Motivation to read
78. This interview is similar to serial interview c. The resume cannot contain typing,
with the difference being a passing of time spelling, grammatical, or factual
between the first and subsequent interview mistakes
a. Panel interview d. The resume should make the applicant
b. Return interview look as qualified as possible – without
c. Group interview lying
d. Serial-panel-group interview 83. Since this measurement focused on traits, its
79. Although structured interviews are main uses are in the development of an
considered superior to unstructured ones, employee selection system or a career plan.
applicants perceive structured interview to a. TTA
be: b. FJA
a. Less difficult c. JCI
b. Moderately difficult d. JD
c. More difficult 84. A certain student in your campus wants to
d. The easiest be the school club president. When you
80. Abilities from this dimension are useful for asked her the reason why, she answered “I
such occupations as machinist, cabinet love to be on top and I want to influence the
maker, die setter, and tool and die maker. school and the students to adopt change”. In
a. Cognitive ability McClleland’s theory, that student is
b. Physical ability considered as having a high need in?
c. Psychomotor ability a. Achievement
d. Perceptual ability b. Affiliation
81. A recruitment method wherein an employer c. Power
typically obtains a mailing list and sends d. Fame
help-wanted letters or brochures to people 85. Executive Search Firms are known to be
through the mail. “head-hunters” because:
a. Personal mail a. Children of the supervisors are
b. Direct mail automatically accepted in the company
c. Institutional mail b. These search firms’ targeted qualified
d. Personalized Email applicants for higher positions
82. Below are the characteristics of a good c. They produce applicants for entry level
resume, except? jobs
a. The resume has to be colorful
d. They targeted the heads of people to c. Competency-focused
apply in the company d. Task-focused
86. “People should do better, try harder” is a test 90. When engaging in succession planning for
item under what specific personality test for high-potential employees, these might be
psychopathology things to consider EXCEPT?
a. Obsessive-compulsive Personality a. Preference for those who have
Disorder completed an elite program or have
b. Histrionic Personality Disorder consistent high performance
c. Antisocial Personality Disorder b. Exposure to various jobs and special
d. Paranoid Personality Disorder assignments
87. In TDC Company, machine operators while c. An evaluation of the person’s
being trained are allowed to work with personality characteristics and fit of
devices and in an environment like that organizational culture
found in an actual machine operator. TDC d. Duration of extensive training where
Company provides: 4-5 years should be the set limit
a. Case study 91. How should a proper performance appraisal
b. Work sample be done on the onset?
c. Simulation a. Identify criteria or standards for
d. Programmed instruction determining performance
88. These are done by converting the task b. Identify key persons that need to be
statements in a job description (e.g. “Type evaluated and the ones who will evaluate
correspondence”) into performance/result c. Identify specific jobs and its
statement (e.g. “Correspondence is typed requirements for evaluation
accurately and does not contain spelling or d. All of the above
grammatical errors”) and asking the rater to 92. The human body cools down two different
give a score for each statement: ways. These are through
a. Graphic Rating Scale a. Radiation and effective temperature
b. Visual Analog Scale b. Radiation and evaporation
c. Behavioral Checklist c. Evaporation and circadian rhythm
d. Critical Incident Technique d. None of these
89. “Crime prevention, arrest procedures, and 93. Clarence has been under a great deal of
use of vehicle” are an examples under what stress at work. His wife told him that they
type of performance dimensions? should watch some sitcoms on TV. Her
a. Goal-focused advice is sound because laughter can:
b. Trait-focused a. Help distance you from a stressor
b. Reduce blood pressure d. Forecasting
c. Laughter does all of these 98. Change is a major contributor to stress
d. Put a new perspective on a situation because it gives rise to:
94. Mary notices that none of the other members a. Courage
of her group are working hard so she decides b. Peace of mind
to lower her effort. Her behavior supports c. Fear
the ____ theory of social loafing. d. Opportunities
a. Distraction 99. Workplace noise had been found to have an
b. Sucker effect effect on employee stress. How would you
c. Individual-dominance reduce noise in the workplace?
d. Free-rider a. Allow exposure to noise without limits
95. According to Herzberg’s Two-Factor b. Change the environment by using
Theory, supervision, salary, and working carpeting and acoustically treated
conditions are example of: ceilings
a. Core job factors c. Prevent employees from wearing
b. Esteem needs factors protective ear muffs
c. Motivator factors d. Always reprimand employees from
d. Hygiene factors speaking aloud
96. What is the advantage of survey as an 100. As an HR Personnel, you were
approach to determine training needs? asked to identify how a job is performed, the
a. Survey can determine training needs needs and equipment the job, and its
even when the organization has no working conditions. Basically, you were
effective performance appraisal system assigned to do a:
b. Surveys are time consuming a. Job evaluation
c. Surveys may not elicit honest b. Job identification
responses from employees c. Job analysis
d. Surveys eliminate the problems of d. Job configuration
performance rating errors
97. An employee continues to carry grudges,
hurt, or anger from past situations that keep
him in a constant state of stress. His
situation is a result of a:
a. Noise
b. Temperature
c. Residual stress

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