1. Job analysis is used to determine the necessary skills, abilities, and requirements for a specific job. This includes physical demands, communication needs, and mathematical abilities. The Position Analysis Questionnaire is commonly used to conduct a job analysis.
2. Consultants are well-suited to conduct job analyses because they are well-trained and have extensive experience in determining job requirements through thorough analysis.
3. Performance management is one of the key functions of human resources. It involves assessing employee work behaviors, outputs, and identifying areas for improvement.
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IO FINAL Exam
1. Job analysis is used to determine the necessary skills, abilities, and requirements for a specific job. This includes physical demands, communication needs, and mathematical abilities. The Position Analysis Questionnaire is commonly used to conduct a job analysis.
2. Consultants are well-suited to conduct job analyses because they are well-trained and have extensive experience in determining job requirements through thorough analysis.
3. Performance management is one of the key functions of human resources. It involves assessing employee work behaviors, outputs, and identifying areas for improvement.
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INDUSTRIAL/ORGANIZATIONAL d.
Position Analysis Questionnaire
PSYCHOLOGY FINAL QUIZ 5. Supposed you are an HR staff and you are assigned to do a job analysis. You have 1. Attracting qualified applicants and decided to determine what are the necessary monitoring their performances when they things for the job, physical and are already inside the organization could be mathematical ability, and the fall under: communication requirement. So you have to a. Ergonomics use: b. Personnel Psychology a. Fleishman Job Analysis Survey c. Organizational Psychology b. JCI d. Job Analysis c. Functional Job Analysis 2. He founded the psychological corporation d. Position Analysis Questionnaire for the purpose of making researches in 6. Consultants are good choice for conducting applied psychology that will be utilized by a job analysis for the reason that: different industries. a. They know how to love people a. Elton Mayo b. They easily captures management’s b. Walter Dill Scott hearts c. Hugo Munsterberg c. They only asked little amount of d. James Mckeen Catell commissions 3. Tina, as part of the human resource d. They are well trained and have department, is assigned to assess the work extensive experience. behaviors and output of a certain employees. 7. This measurement tells us if a job involves Which part of the four functions of HR is interviewing but does not indicate the type she typically exhibiting? of interviewing or how to interview is a. Training and Development conducted. b. Recruitment and Selection a. JEI c. Performance Management b. PAQ d. Employee Well-being c. FJA 4. The SME’s have given a survey wherein the d. JCI list of abilities are all listed and they have to 8. In 2002, recruiters rated newspaper rate only those necessary abilities for the advertising as ____. job. This questionnaire is called: a. Least affective recruitment method a. Functional Job Analysis b. Most effective recruitment method b. Fleishman Job Analysis c. Only used by some companies who have c. JCI enough budget d. One of the techniques that is waste of 12. For a selection technique to be considered time an assessment center, except, ______, it 9. According to research, peer ratings are fairly must meet the following requirements. reliable only when: a. Assessor must prepare their reports of a. The peers who make the ratings are their observation similar to and well acquainted with b. Schedule an interview the employee being rated c. The assessment center activities must be b. If the evaluator only clarifies the rating based on the results of a thorough job of a certain rater analysis c. If the rating measure is carefully d. Multiple trained assessors must be used. constructed 13. In a meta-analysis of 40 RJP studies, it has d. If the employee being rated is intelligent been found out that Realistic Job Previews 10. An employee who was given her first job by result in ____, _____, and _____. an organization, was mentored by her a. Lower turnover, higher job manager, and was trained at great cost to the satisfaction, better performance. organization. As a result, the employee may b. Higher turnover, higher job satisfaction, feel that she is ethically obligated to remain and poor performance with the organization because of its c. Lower turnover, lower job satisfaction, extensive investment in her. If you study and poor performance organizational commitment, you would refer d. Higher profit, higher salary, better this as: performance a. Obligational commitment 14. Subordinate ratings can be difficult to obtain b. Affective commitment because: c. Normative commitment a. Most of the ratings are biased d. Continuance commitment b. Employees fear a backlash if they 11. If an organization hires an applicant who has unfavorably rate their supervisor criminal background, without checking his c. Most subordinates doesn’t know how to references and background and he later evaluate commits a crime while in the employ of the d. Subordinates will not receive any organization, the organization had incentives committed: 15. Trait-focused performance appraisal a. Violation of labor laws instruments are not a good idea because: b. Error in recruitment a. Traits are merely subjective c. Deviation of hiring b. Only few tests tap trait or its other d. Negligent hiring equivalent c. The results in this dimension are not a. Thematic apperception test objective b. Needs analysis survey d. The results in this dimension provide c. Draw-a-Person test poor feedback and will not results in d. Hand test employee development and growth 20. The following are the factors, except____, 16. One limitation of phone calls as a method of why leaders become unsuccessful communication is that: a. Lack of training a. It is time consuming b. Personality b. The receiver might not get exactly what c. Cognitive deficiencies the sender wants to convey d. Coping skills c. Nonverbal cues could not be observed 21. When the previous company of an applicant d. Telephone line might be interrupted did not provide relevant information for an even without a warning organization that requested it is considered 17. Your HR Manager asked each employee to as: rate of identify job behaviors and critical a. Negligent justification incidents on the extent to which they b. Negligent information represent various levels of job performance c. Negligent hiring by means putting + and – signs. He is like d. Negligent reference developing a: 22. This ability is thought to predict work a. Forced choice scale performance in two ways: by allowing b. Mixed-standard scale employees to quickly learn job related c. Behavioral observation scale knowledge and by processing information d. Behaviorally anchored rating scale resulting in better decision making: 18. Branham (2005) believes that there are a. Performance ability certain signs to which an organization b. Cognitive ability should pay attention that indicate a c. Perceptual ability job/person mismatch. Which of the d. Physical ability following is not included: 23. When the HR specialist allow managers to a. Starts asking for some tasks to be given use a certain questionnaire where they can to other employees know their own behavior style is called: b. Demands food and higher salary a. Leadership Satisfaction Questionnaire c. Applies for other jobs in the organization b. Leadership Opinion Questionnaire d. Begins to ask for new projects c. Leadership Description Questionnaire 19. The most commonly used test in measuring d. Leadership Orientation Questionnaire need for power, achievement, affiliation is: 24. In the phenomenon “psychological 28. These scientists improve productivity and reactance”, when we believe that someone is reduce fatigue by studying the motions used trying to intentionally influence us to take by workers. some particular action, we often react by: a. The Munsterbergs a. Doing the same b. The Gillbreths b. Doing with hesitation c. The Scotts c. No action at all d. The Edisons d. Doing the opposite 29. A method of performance evaluation 25. For Gordon (2001), below are the factors for wherein you opt to compared employees a collection of people to be called a group, with one another instead of rating them except? individually on a scale: a. The members of the group must see a. Employee Modification themselves as inequivalent b. Pairing Technique b. The group must provide rewards to its c. Employee Comparison members d. Comparison Methodology c. The members of the group must have 30. Supposed Dr. Lucas wanted to send share a common goal applicants to an assessment center. Which of d. Anything that happens to one member of the following is not a requirement of an the group affects every other member assessment center? 26. According to Carnall’s different stages of a. Multiple assessors reaction to organizational change, when b. Multiple assessment exercises employees begins to believe change will c. Use of an interview actually occur, they try to justify their d. At least one simulation exercises positions and ways of doing things. This 31. Which of the following statements is the behavior is best considered under: MOST LIKELY advantage for costs in a a. Defense company which does internal recruitment? b. Denial a. More naturalistic information on c. Discarding strengths and weaknesses of employees d. Adaptation overtime 27. Item homogeneity is best explained as: b. Higher retention and commitment to the a. The items do not measure the same thing company b. The items measure different construct c. High tendency to maintain and current c. The items measure average construct status of the company and its employees d. The items measure the same thing d. Less orientation and training required for employees recruited 32. According to published research, it appears 36. Gerald was questioned by his irritable to be promising technique, with research employee regarding the quarterly indicating that it is reliable, and affected by performance evaluation. He wanted to the amount of information available to the pacify the employee by explaining the analyst. importance of evaluation. What should he a. Job Components Inventory say to the employee. b. Position Analysis Questionnaire a. Performance evaluation results to change c. Job Elements Inventory in employee compensation d. Job Structure Profile b. Employee promotion is determined by 33. Which of the following is most appropriate performance evaluation to use when assessing the skills of a person c. Employee training and feedback is the with disability who wants to apply for the goal of emloyees perfomance position of online article writer? evaluation a. Intelligence Test d. Data from performance evaluation is b. Referrals used for personnel research c. Simulations 37. “I think abilities, skills, and characteristics d. Work Samples will allow me to get this job done” is a 34. Sternberg (2007) has expanded on the statement which clearly reflects which of the importance of cognitive ability by theorizing ff concepts of Vroom’s Theory? that the key to effective leadership is the a. Expectancy synthesis of three variables: ____, ____, ___ b. Valence a. Knowledge, power, and creativity c. Self-Esteem b. Intelligence, satisfaction, and d. Instrumentality productiveness 38. A certain student in your compose wants to c. Intelligence, wisdom, and creativity be the school club president. When you d. Wisdom, success, and perseverance asked her the reason why, she answered “I 35. If an employee feels that a manager has love to be on top and I wants to influence confidence in him, his self-esteem will the school and the students to adopt increase, as will his performance. This change”. In McClelland’s theory, that phenomenon is called as: students is considered as having a high need a. Golem effect in? b. Hawthorne effect a. Achievement c. Pygmalion effect b. Affiliation d. Belief system effect c. Power d. Fame 39. According to this theory, jobs will have c. The more difficult and specific the goal, motivation potential if they allow employees the greater is the motivation to attain it to use a variety of skills (skill variety) and to d. The theory assumes people set connect their efforts to an outcome (task acceptable target objectives and then identification) which has meaning, is useful, channel their efforts in pursuit of them or is appreciated by coworkers as well as by 43. How would Valence-Instrumentality- others in society (task significance). Expectancy (VIE) Theory explain human a. Job Expectations Theory behavior in the workplace? b. Job Characteristics Theory a. Worker’s expectations about their c. Job Design Theory ability to accomplish something will d. Job Satisfaction Theory affect their success in accomplishing it 40. Your boss is thinking to provide you with b. Expected use of work-related resources incentives once your group has achieved the are important in determining improved required target set by the company. As a performance among workers researcher in the field of I/O, this incentive c. Worker’s aptitudes, abilities, and their plan is known as: expectation from their work environment a. Stock Options are significant element in performing b. Profit Sharing one’s job c. Personal Pay d. All of the above d. Gainsharing 44. Organizational development is highly 41. In Adam’s Equity Theory, education, important aspect of any workforce for what intelligence, experience, skill, and seniority specific reason? are all examples of: a. Satisfaction of the employees and its a. Ration customers/clients b. Assets b. Effectiveness of the entire organization c. Inputs itself d. Outputs c. To meet the demands of the business 42. Which of the following NOT true about world Locke & Latham’s Goal-Setting Theory? d. All of the above a. Easier goals lead to higher levels of 45. The skills and knowledge required to job performance perform the work is what aspect of job b. The more specific the goal, the more analysis? concentrated the person’s effort in its a. Personal requirements pursuit and the more directed the b. Personal characteristics behavior c. Personal assets d. Job requirement b. Forcing style 46. Which of the following is NOT true about c. Accommodating style team dynamics? d. Compromising style a. Teams are a form of social aggregation 50. In Lewin’s experiments on decision-making, b. Team of individuals who interact on a he found that this leadership style caused the regular basis to accomplish a set of most level of discontent shared objectives with varying a. Autocratic responsibilities across each member b. Democratic c. Teams have identifiable memberships c. Laissez-faire and an identifiable task or set of tasks to d. None of the above perform 51. LMX Model focuses on which of the d. Teams are bounded social units that following? work within larger social system a. How effective leadership styles are at 47. Cynthia’s group has assimilated a common helping the group achieve desired goals set of expectations of what defines correct b. How leaders are decision makers and member behavior. This is what stage of how contingencies predict what type of group development? decisions are made a. Forming c. How leaders possess certain b. Storming characteristics that influence c. Norming subordinates to follow their decision d. Performing d. How quality interaction between 48. Pia is an employee of X company and she leaders and member facilitate effective avoids conflicts by never taking a stand any work performance issue, delays making decision, seldom offers 52. Documentation of performance is important opinions and seldom commits to any course because: of action. She then can be classified as: a. It could lessen the boredom of the rater a. Yes person b. It’s the most easy thing in conducting b. No person performance evaluation c. Maybe person c. Documentation advances the d. Nothing person performance of the employees 49. Person handles conflict in a win-lose fashion d. It forces a supervisor to focus on and does what it takes to win, with little employee behaviors rather than traits regard for the other person. What conflict and provides behavioral examples to style is this? use when reviewing performance a. Avoiding style ratings with employees 53. Of the three leadership motivation factors, d. Regression analysis people scoring high on this one tend to have 57. The disadvantage in this dimension is that it the most leadership experience and are rated is more difficult to offer suggestion for how by others as having high leadership to correct the deficiency if an employee potential. scores low on this one: a. Noncalculative motivation a. Trait-Focused b. Social-normative motivation b. Task-Focused c. Affective identity motivation c. Competency-Focused d. Structural motivation d. Goal-Focused 54. Research on the relationship between 58. The manner in which individual monitor personal characteristics and leader their own behavior and make adjustments to performance has concentrated on three those behaviors in the pursuit of goals is areas: ___, ___, and ___. referred as: a. Traits, orientation, and development a. Self-equity b. Orientation, satisfaction, and b. Self-regulation communication c. Self-control c. Orientation, needs, and traits d. Self-setting d. Trait, task, and commitment 59. The ___ step of Lewin’s change model 55. The real advantage of Point-of-Purchase involves breaking down the forces method is that maintaining the status quo and opening up a. It is inexpensive and is targeted the system for change/ towards people who frequent the a. Unfreezing business b. Moving b. The recruiters are often happy by doing c. Freezing this method d. Refreezing c. It attracts more applicants as huge 60. People who are ____ don’t need external number people are exposed to the sign rewards such as pay or praise d. Research indicates that it has no a. Extrinsically motivated advantage at all b. Get easily bored 56. When you want to know whether the score c. Intrinsically motivated from a selection measure is stable and free d. Extravert from error, you should use: 61. If the employee believes she must remain a. Validity with the organization due to the time, b. Utility method expense, and effort that she has already c. Reliability input into it or the difficulty she would have b. Project team in finding another job, she definitely has: c. Parallel team a. Affective commitment d. Management team b. Continuance commitment 66. Changes proposed by leaders who are well c. Normative commitment liked and respected and who have a history d. Responsibility commitment of success are more likely to be: 62. This theory postulates that some variability a. Denied in job satisfaction is due to an individual’s b. Refused personal tendency across situations to enjoy c. Accepted what she does. d. Thrown a. Social learning theory 67. James’s company offers a variety of training b. Individual difference theory methods to learn skills. He is currently c. Behavioral theory participating in one program that is often d. Satisfaction theory used to prepare high potential employees for 63. When the person has this role, he or she future management responsibilities, enjoys blocking group activities, calling providing him with a variety of experiences attention to oneself, and avoiding group in different departments that will likely help interaction. him obtain future promotions. What type of a. Task-oriented role training method is he most likely b. Social-oriented role participating in? c. Group role a. Classroom instruction d. Individual role b. Mentoring 64. An interesting aspect of interacting groups is c. Apprenticeship the tendency for groups to take more d. Job rotation extreme positions than the positions of 68. It is most commonly used measure of individual members. This tendency is called: organizational commitment; it has 24 items, a. Group participation eight each for the three factors of affective, b. Group particulation continuance, and normative commitment. c. Group polarization This measure is called: d. Group synchronization a. OCS 65. When you form a team to produce one time b. OCQ outputs such as creating a new product, c. MSQ installing a new software system or bring a d. Allen and Meyer Survey new employee, this team is called: 69. When there is a discrepancy between a a. Working team person’s expectation about the job and the reality of the job, in Job Characteristics problem, this strategy under Vroom-Yetton theory, what is the most likely to result? Decision Making Model is considered as: a. The employee will love the job even a. Autocratic I more b. Autocratic II b. The employee will be less motivated c. Consultative II and satisfied d. Group I c. The employee will treat all of his co- 74. A certain employee has been tasked to do an workers output. However, he was also told that d. The employee will burn the company whatever the consequences of that output, he 70. Looking at the lens of Aldefer’s theory, should be responsible for it. This levelof achieving one’s potential and self- employee input is called: fulfillment is considered under what type of a. Advisory need? b. Absolute a. Existence needs c. Ownership b. Actualizing needs d. Following c. Growth needs 75. According to equity theory, what might not d. Esteem needs be an over rewarded employee do? 71. As Tony experiences job enrichment, which a. Work harder theory supports that enriched jobs are the b. Might quit the job most satisfying? c. Disregard the value of reward a. ERG d. Convinces other employees to ask for b. Job characteristics theory more reward c. Two-Factor 76. A manager who is most effective in a d. Equity climate of disorganization has a leadership 72. It is the process whereby new employees of ____ style. learn the behaviors and attitudes they need a. Affiliation to be successful in the organization b. Tactical a. Organizational Socialization c. Position b. Organizational Penetration d. Coercive c. Organizational Affiliation 77. If a faculty member agrees to chair a d. Organizational Standardization committee out of a sense commitment to the 73. Your leader has shared the problem with university, it is said that he has what kind of your group and then assist your group to leadership motivation? come up a possible solution towards the a. Social Normative b. Non Calculative c. Intrinsic Motivation b. The resume must be attractive and easy d. Affective Identity Motivation to read 78. This interview is similar to serial interview c. The resume cannot contain typing, with the difference being a passing of time spelling, grammatical, or factual between the first and subsequent interview mistakes a. Panel interview d. The resume should make the applicant b. Return interview look as qualified as possible – without c. Group interview lying d. Serial-panel-group interview 83. Since this measurement focused on traits, its 79. Although structured interviews are main uses are in the development of an considered superior to unstructured ones, employee selection system or a career plan. applicants perceive structured interview to a. TTA be: b. FJA a. Less difficult c. JCI b. Moderately difficult d. JD c. More difficult 84. A certain student in your campus wants to d. The easiest be the school club president. When you 80. Abilities from this dimension are useful for asked her the reason why, she answered “I such occupations as machinist, cabinet love to be on top and I want to influence the maker, die setter, and tool and die maker. school and the students to adopt change”. In a. Cognitive ability McClleland’s theory, that student is b. Physical ability considered as having a high need in? c. Psychomotor ability a. Achievement d. Perceptual ability b. Affiliation 81. A recruitment method wherein an employer c. Power typically obtains a mailing list and sends d. Fame help-wanted letters or brochures to people 85. Executive Search Firms are known to be through the mail. “head-hunters” because: a. Personal mail a. Children of the supervisors are b. Direct mail automatically accepted in the company c. Institutional mail b. These search firms’ targeted qualified d. Personalized Email applicants for higher positions 82. Below are the characteristics of a good c. They produce applicants for entry level resume, except? jobs a. The resume has to be colorful d. They targeted the heads of people to c. Competency-focused apply in the company d. Task-focused 86. “People should do better, try harder” is a test 90. When engaging in succession planning for item under what specific personality test for high-potential employees, these might be psychopathology things to consider EXCEPT? a. Obsessive-compulsive Personality a. Preference for those who have Disorder completed an elite program or have b. Histrionic Personality Disorder consistent high performance c. Antisocial Personality Disorder b. Exposure to various jobs and special d. Paranoid Personality Disorder assignments 87. In TDC Company, machine operators while c. An evaluation of the person’s being trained are allowed to work with personality characteristics and fit of devices and in an environment like that organizational culture found in an actual machine operator. TDC d. Duration of extensive training where Company provides: 4-5 years should be the set limit a. Case study 91. How should a proper performance appraisal b. Work sample be done on the onset? c. Simulation a. Identify criteria or standards for d. Programmed instruction determining performance 88. These are done by converting the task b. Identify key persons that need to be statements in a job description (e.g. “Type evaluated and the ones who will evaluate correspondence”) into performance/result c. Identify specific jobs and its statement (e.g. “Correspondence is typed requirements for evaluation accurately and does not contain spelling or d. All of the above grammatical errors”) and asking the rater to 92. The human body cools down two different give a score for each statement: ways. These are through a. Graphic Rating Scale a. Radiation and effective temperature b. Visual Analog Scale b. Radiation and evaporation c. Behavioral Checklist c. Evaporation and circadian rhythm d. Critical Incident Technique d. None of these 89. “Crime prevention, arrest procedures, and 93. Clarence has been under a great deal of use of vehicle” are an examples under what stress at work. His wife told him that they type of performance dimensions? should watch some sitcoms on TV. Her a. Goal-focused advice is sound because laughter can: b. Trait-focused a. Help distance you from a stressor b. Reduce blood pressure d. Forecasting c. Laughter does all of these 98. Change is a major contributor to stress d. Put a new perspective on a situation because it gives rise to: 94. Mary notices that none of the other members a. Courage of her group are working hard so she decides b. Peace of mind to lower her effort. Her behavior supports c. Fear the ____ theory of social loafing. d. Opportunities a. Distraction 99. Workplace noise had been found to have an b. Sucker effect effect on employee stress. How would you c. Individual-dominance reduce noise in the workplace? d. Free-rider a. Allow exposure to noise without limits 95. According to Herzberg’s Two-Factor b. Change the environment by using Theory, supervision, salary, and working carpeting and acoustically treated conditions are example of: ceilings a. Core job factors c. Prevent employees from wearing b. Esteem needs factors protective ear muffs c. Motivator factors d. Always reprimand employees from d. Hygiene factors speaking aloud 96. What is the advantage of survey as an 100. As an HR Personnel, you were approach to determine training needs? asked to identify how a job is performed, the a. Survey can determine training needs needs and equipment the job, and its even when the organization has no working conditions. Basically, you were effective performance appraisal system assigned to do a: b. Surveys are time consuming a. Job evaluation c. Surveys may not elicit honest b. Job identification responses from employees c. Job analysis d. Surveys eliminate the problems of d. Job configuration performance rating errors 97. An employee continues to carry grudges, hurt, or anger from past situations that keep him in a constant state of stress. His situation is a result of a: a. Noise b. Temperature c. Residual stress