Case Study Introduction 1
Case Study Introduction 1
CBSUA – SIPOCOT
Technical Writing
ABES, MARVIN L.
CUYA, LESLIE M.
JOVEN, DANILYN C.
MADERAZO, STEPHANIE I.
BSEd 2- ENGLISH
FEBRUARY 2020
INTRODUCTION
technical information and subjects such as in technology, engineering, science and other
fields with specific terminologies at certain workplaces through writing (Husin &
Subatira, 2010). Its basic role is to serve science and technology. Aside from its serious
are written in a style appropriate to a particular type of technical literature and one which
would fit the level of the intended audience. An article for a popular magazine is written
in style different from a paper for an engineering students differs in writing style and
the form of tables, graphs, drawings and flow sheets are employed. These graphic aids
contrasted and analyze with much greater than if they were presented in narrative form.
Technical writing is clear, factual, accurate and objective. Good technical writing is most
often characterized by a simple, direct style using clear and forceful sentences best suited
kind of necessity that can be used in giving instructions for how to operate new business,
new policies and procedures in writing papers, a proposal for next project, and any other
document in which translate the information into one that a reader can fully understand.
on the job, especially on fields with specialized vocabularies such as science, engineering
and technology. Along with business writing, technical writing is often subsumed under
For teachers who are professionals in the field of teaching they are highly
required to have a knowledge on how to write technical write-up such as; instruction
the educators to communicate their ideas to the outside world without necessarily being
present to explain by word of mouth. They offer learning opportunities such as publish
books, newsletter with tips, advice and information. For government employees and
Barangay officials who are exposed to legal and formal matter technical writing is used
agreement and permit and writing than all of print media each year, and produce high
quality documentation that meets applicable standards and it is appropriate for its
intended audience (Conservation writing pro, 2015). For Student leaders who are partly
active on school matters, technical writing is used for everything from programs, policies,
process control of the organizations (Yehoshua, 2012). For business owner who are
personally and privately owns a large and small businesses, technical writing is used in
creating write ups for business permit. It delivers a vast amounts of technical writing to
explain internal procedures, design and produce products, implement processes, sell
products and services to other businesses or define the policies (Connie Giordano).
The study will be conducted in the municipality of Sipocot. The municipality
belongs to the 1st district and officially a 1st class municipality in the province of
Camarines Sur. As of 2015 census it has been recorded that there are 64,855 population
count. The municipality is led by Honorable Mayor Tomas A. Bacago with the assistance
of his Vice Mayor Felix B. Macalino III. The municipality is subdivided into 46
barangays. The research is to focus on conducting the case study in the municipality of
Sipocot. Felix O. Alfelor Sr. Foundation College (FAFC), Barangay Hall, Municipal
Hall, and Basteakoy are the main setting of this case study.
Considering the fact that every professional is design to craft a certain write-up for
specific workplace, they have the ability to apply problem-solving skills to simplify
a workplace as an experienced multitasker trained and possibly certified in more than one
area. This study will be beneficial not just for the professional but also for the people who
are in the process of being professional, it makes them aware of the format that a good
3. What are the different types of technical writing in various professional field?
METHODOLOGY
Introduction,
Looking for Crafting of
Problems and
Respondents Instruments
Objectives
INSTRUMENT
(2) Barangay Officials (2) Student Leaders, (2) Government Employee and (1) Business
Owner which are all located in Sipocot, Camarines Sur. The questionnaire is composed
researcher conducts an interview which lasted for 30 minutes for each respondents.
FINDINGS
communication between people who are under the same profession and they are usually
using technical terms or jargon in writing such write ups. Technical writing is the practice
that they are technical reason for they are working in an institution where technical
writing is widely used. This is parallel to the definition given by DuPuis, T. 2018 that if
you work in a technical field you are most likely performing technical writing. They have
the capability to write a technical because all of them have undergone trainings and
graduating in a four course is part of their training as a technical writer. Teachers and
Professors are always considering the content of the write up and who their receiver are.
Most common tools that they are using are laptops and Microsoft word.
conveying one’s ideas in a technical manner (Dubey, N.K. 2017). Technical writing is
and instruction which can help a person understand a certain thing. Technical writing is
very much important especially as it serves as an evidence that a person have make a
In the field of teaching the different types of technical write ups, reports that contains
daily achievement, presentation that contains the lesson that will be presented in class.
Research Papers which is one of my requirement to finish a degree. Grading sheets which
contains the marks of the students, handouts that is use in discussion and resume that is
used for job application. The job industry will dictate exactly what type of materials a
The advantage is that it develops efficient and accurate writing skills and the
disadvantage is that you need a lot of time to prepare. Furthermore, technical writing is
the direct way of delivering the message to the audience. While on other hand the
disadvantage is the formats and the proper use of the technical terms or jargons. Some
writers find these guidelines restrictive because they prefer to have a free hand in
The most common problem that teachers encounter in making technical write up
is the proper use of formats and the knowledge of the writer about the subject that they
are to write about. According to Carey S. (2016) there 7 most common problems in
writing a technical write up and same as the answers of the respondents and one of which
is a messy structure Teachers also find difficulties in minor mistakes like spelling,
For Barangay Captain, technical writing is a type of writing used for formality.
This kind of writing is a useful thing for barangay official to create some papers such
certification for some purposes. This definition is connected on how Dupuis, T. 2018
explain that the technical writing continues to be a highly coveted skill in the professional
correct way of writing technical write ups. The secretary of the barangay defines
technical writing as a very useful type of writing in terms of doing my papers related to
the barangay. It is more about the formality type of technical write-ups. Both of the
barangay official agreed that they are a technical writer, by means of writing certification,
clearance and agreement. The officials said that they are proficient technical writer in
terms of technical write-ups about the papers in barangay, since after how many years
having the experience in their position. They have attended various seminars, for them to
The Barangay captain said that the technical writing is important in aspect of
writing papers such as clearance, certificate and agreement for formality. It is very
essential to produce technical write-ups that have the specific purpose and audience as
well. The secretary also mentioned that technical writing is very useful type of writing to
produce with quality technical write-ups. According to Dubey, 017, technical writing
This are the different types of technical write-ups in the field of barangay;
Laptop, printer, computer and cellphones are the tools used for developing technical
write-ups in the field of barangay. In technical writing the writers should have the
consideration and both of the barangay official said that in technical writing it must have
the consideration to the people who are target readers or audience of the technical write-
ups. Another is the level of understanding of the people, to use appropriate words that can
easily understand, and the style of writing must be also consider. in technical writing you
must have the consideration to many factors includes audience, purpose, organization,
The barangay official both stated that in technical writing, it is advantage to have
the proper format of writing a technical write-up. It is also easy to produce since we have
the technology, and if you have the desire in writing this will be good habit.
unfamiliar format of writing, and need to have correct symbols at all time. According to
Mooreti.com, technical writing can be tough sometimes and also you will have to put
your flow and thought so as and also the little pieces will have it correctly, the advantage
is it will provide you energy in writing once you keep up your desire to write. According
to Mooreti.com, technical writing can be tough sometimes and also you will have to put
your flow and thought so as and also the little pieces will have it correctly, the advantage
is it will provide you energy in writing once you keep up your desire to write.
The barangay captain encountered trouble in thinking for an easy word that will
match the level of understanding of my resident. And the Secretary also have that
common problem in writing a proper wording for technical write-ups with accordance to
the knowledge of the audience, and another is the busy schedule and bundle of papers
need to accomplish. And both of them agreed that one of their problem is they need to
familiarize the rules of capitalization and how to use semi colon, in short it must be in a
proper use of symbols in writing. Most of the technical writers encountered glitches in
technical writing such as messy structure, too much jargon, poor punctuation and
Technical writing has been defined by the student leaders as organized text that is
primarily intended for an audience whereas the information must contain credibility or
facts that becomes clear when it appears in public. In playing their role as president and
treasurer they considered themselves as technical writers that have enough capabilities in
writing technical papers in organization, it was being supported by the idea of Warnke
(2009) where she viewed technical writers are writers who compose technical documents
about science, computers, medicine and other technical subjects. Importantly, they have
both attended seminars and workshop upon winning the school organization election.
Technical writing presents facts and are concise contents that is easy to
importance of the technical writing in schools and other fields. School leaders have
information that is being supported with facts. Technical write-ups help them in
formulating papers in communicating inside and outside the school premises. According
Technical write- ups have been used prominently in school organizations. Being
part of the school organizations at the same time being a student, they were tasked to
makes different types of different types of technical write – ups namely resolution,
accomplishment reports, request letters, project proposals and financial reports in which
the designed to express and state facts and truthfulness. The purpose of these write-ups is
to be able to organize events in school. And to generate accurate documents and effective
proposals, student leaders are mostly using crafting their documents in computer and
cellular devices and vital software like MS Word, MS Power Point, and MS Excel.
clear, complete and accurate information that leads to eradication of ignorance and gain
significant information about a particular subject matter and it makes things more formal.
However, technical writing is a disadvantage to those writers who aren’t used to write
technical write-ups it takes time to make it, compare to just making calls and personal
conversation.
write-ups like for instance, the shortage of information that will lead the documents into
becoming unclear, breakable and not easy to understand. Since writing technical write –
ups is crucial, writers are required to attend several seminars before they can craft papers
effectively.
Technical writing is a kind of gathering information over the client and write it
into more formal way. It is where the authors are writing about a particular subject that
and treasurer in the municipality is not that easy, but because of this they can practice
being a technical writer. In the documents they made in the office they always consider
and assure the content of their write-ups is superb hence technical writing. They also
consider themselves as technical writers since they always write technical write-ups for
different purposes everyday as the nature of their job. However, even they claim that they
are technical writer they also admit that they do not undergone any trainings in
connection with how they are supposed to write technical write-ups. As Cabrera (2015)
stated in his article that it is the practice of researching information about a particular
topic and coming up with an accurate and simplified article. And it is performed
objectively rather than subjectively. This means that the writer only writes facts and
In the case of the secretary and treasurer, technical writing is highly important.
Since have they been exposed to different papers, as a secretary and treasurer in the
municipality it is their job to do such and learn how to be a technical writer. In this field,
as for the secretary all the documents presented to the office of the Mayor, papers that are
passed in the regional office, or even municipality reports need to put it in formal. As for
the treasurer, she needs to validate all the documents coming from different barangays
and they are also the one who monitors and prepare reports for the income and expenses
of the municipality together with the auditing personnels and budgeting personnels.
views, observations, instructions and suggestion at more legal and technical manner.
the instructions for how to operate new presentation equipment, office policies and
procedures, a proposal for the next client and any other document in which it needs to
repair manuals, and arranging appointments are some of the things I made. These are the
documents that are needed in the office of the Mayor, every time they have meetings his
duty is to design a minutes. Gathering data and reports are important too and making
appointments especially with the Mayor, it is strictly observed and required. For the
treasurer the documents they are oblige to prepare are the following; Cash book, Reports
Documentary Stamp and other various reports which are needed in the budgeting and
all the transactions of the municipality. In the Procurement Manual (2014) which is
covered in Sec. 3 of R.A 9184, stated the principles on the reason on how government
official should craft their technical write-ups based on the following purposes;
To easily write their technical write-ups both the secretary and the treasurer used
technology such as Microsoft word, excel and PowerPoint, adobe, notepad, WordPress,
adobe illustrator. they also make use of Google Docs. These only proves that with the aid
of technology technical write-ups and other paper works become easier to access and
(2018) believed that the explosion of technology stimulated the importance of technical
writing. Projects need technical writers to effectively communicate the design of a
The two personnel from the municipality emphasizes that the advantage of
technical writing is that, it makes the paper/document more formal and valid. Since it is
to be submitted on the higher agency such as regional office, it should be formal, valid,
and the data must precise. It aims to deliver information in such a way that it is easily
understood. And the only disadvantage of this is that, when a person doing the reports
doesn’t have any background about technical writing and the choice and quality of words
might be subjective. As Kesi Parker (2018) argued that technical writing is very useful
specifically in documentation, a technical writers learn new things everyday they always
deal with new technologies, and they have to think deeper and learn much information to
work on a project
The common problems that they encountered every time they make documents
are; lack of productivity, lack of ideas, lack of confidence to write, getting real clients,
and when they are tasked to do a written report with little information. Because
sometimes they do not know what content should they include in the report. Though they
have the knowledge in writing technical write-up, still the problem lies on those problems
they encountered. Anastasia (2018) concluded that those problems are part of technical
writing, and it can also motivate the writer to work on their field. And, these challenges
Business owner on her own perspective define technical writing as a writing that
is used in communicating in a much formal way, for instance the annual reports and
recommendation letter. The business owner then considers technical writing as a way of
communication in the same field. This definition of technical writing was parallel to how
it was defined by Pfeiffer & Adkins (2010) as mentioned in the study of (Isnin, 2017) in
and other fields with specific terminologies at certain workplaces through writing. In
terms of proficiency in technical write- ups the business owner claims that she does not
consider herself as a technical writing because she is not proficient in this field despite
the fact that it is part of her nature. However, while she claims that she is not proficient in
technical write-up she admitted that she studied business writing during her college and
owner is that it is the easiest way to communicate in a formal way. In addition, she
emphasizes that it becomes her way to convey her ideas, suggestion and instruction in
different business she is connected with. Murray (2019) stated that a business partnership
understanding say for instance business agreement which is a type of technical write-ups.
business owner stated that the technical write-up she is writing are resignation letter,
recommendation letter, application letter and annual reports. Bendell (2017) stated that
business writing is indeed comprise of reports, emails, proposals and minutes in which
these technical writes-up plays a vital role in monitoring the progress if their business and
also serves as communication in other business industries. For an efficient and effective
writing she uses tools such as Microsoft word, PowerPoint, excel and Google Docs.
Indeed, the explosion of technology had been an advantage in crafting technical write-
ups. As stated by Bennett (2017) business planning can take up a lot of manager’s time
however technical write-ups can be easily done through the use of computers.
In business several benefits can be derive using technical write ups, for the
business owner the advantages she gains in technical writing are first you will always
gain knowledge while making technical write-up, next you will become a good writer,
and lastly you can use it to gain or earn money. However, despite the various advantages
of using technical writing in business there are also some drawbacks in using it, for the
business owner some of the disadvantages of using technical writing are first it is not an
easy job, the next one is that you need to be patient to learn all of the things or maybe you
need to study for it and lastly technical writing requires endless study or research. That is
writing technical write-ups. Brooks (2017) stated that technical writing is the one
responsible in building a solid web presence in the field of business. That is why a good
business is a business who persuade people through written communication influence and
Writing technical write-ups is a tedious task and several problems can also be
encountered in technical writing specifically if the consideration for technical writing was
not met. According to business owner some of the consideration in writing technical
writing is to make it simple, concise and clear. If these considerations are not met some
problems may arise in the write-ups like too much using of jargons and complicated
presentation of the data. This problem in technical writes-up may affect the whole run of
a business since it was stated by Dubey (2017) that technical writing is an essential tool
technical write-ups these may lead to misunderstanding and can even put your business at
risk. Even Ramjee (2018) states that technical writing is essential in attracting business
partners and investment. With this, the essential knowledge of writing technical writes-up
CONCLUSION
Technical writing is being used in the society be it inside the academe or in our
community. Technical write ups are widely used inside the school, lesson plans, research
paper reports and reports are few of the write ups that is being used in the field of
education while business report, annual reports on business organizations. For brangay
and official paper, indigency letter, reports, minutes, clearance are the technical writing
they use. Technical writing in English serves as an essential tool in communicating or
logical and technical manner. (Dubey,N.K, 2017). Technical writing is concerning with
formal manner of writing, this write is using tecnical terms such as jargons that only
technical information and subjects such as in technology, engineering, science and other
fields with specific terminologies at certain workplaces through writing (Husin &
Subatira, 2010). Like for example a minutes, it contains all the information that has been
discussed in a certain meeting and who were the participants in the meeting. This
communication activity may differ in format and purpose in accordance to the field of
specialties that the sender and the receiver suit in. Thus, the researchers have discovered
that each and every field of specialties has their own format on how to compose their own
According to Kurtus (2003), being well informed about technical writing, subject
matters and having skills in using writing tools are important in being a technical writer.
Knowledge can make the writing process easier and increases the confidence of the
technical writer on its field. The knowledge must be specified and clearly identified and
must cater the needs of the particular receiver in the purpose of writing the technical
write up. Different professionals have different necessities in dealing with technical
{formal} writing on their own fields of specialization. Teachers are to make sure that
they can create a technical writing materials that are connected in teaching; local and
national government employees are to showcase a satisfactorily technical write-up that
deals on the government matters; business owner are to comply in the identified technical
write-up that are being asked from them and to manage and supervise their business;
some other fields of professionals complying on the technical write-up that deals on their
professions. Therefore, technical writer must classify which particular type of technical
writer they are belong, thus identify the purpose of writing the technical write-up in order
According to Carey S. (2016) there are seven most common problems in writing a
too much jargon, 5) too much abstraction, 6) unclear antecedents, and 7) dense
presentation. The presence of these seven identified common problems can make the
technical write-up less credible. Furthermore, Anastasia (2018) enumerate some other
problems in writing technical write-up namely lack of productivity, lack of ideas, lack of
confidence to write, getting real clients, and when they are tasked to do a written report
with little information and concluded that those problems are part of technical writing,
and it can also motivate the writer to work on their field. And, these challenges will seem
less scary with each passing day. Since there are many kinds technical write-up and each
one has its own format and purpose, the technical writer can be lost on the direction of
writing the technical write-up most especially to those who are not well informed about
the technical write-up they are writing. Teachers are to make their technical writing
materials as organized and clear as possible in order for students and co-workers to
understand and believe the content of their technical write-up. Same thing falls to those
who are writing technical write-up related to government matters, business papers, and
order to make things well-organized. This strengthen the foundation of each professions
to create peace and order among the person’s involved most especially the sender and the
receiver of the technical write-up. Furthermore, DuPuis (2018) stated that technical
writing is a skill needed across multiple jobs today. This communication activity does not
limit on communication between the receiver and the sender of the technical write up.
improving new inventions that are being develop in the current world by the its people
who are becoming more and more genius and extra innovative in making new inventions
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consider-in-academic-writing.
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cf52934dabb4
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technical-writing-in-the-workplace
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https://technicalwritingindia.blogspot.com/2011/11/concepts-of-technical-writing-
html?m=1
Madams/Sir:
Greetings.
We, the BSEd 2-English major student are conducting a case study entitled
“Investigating Technical Writing: Its Nature, Usage and Importance in Various
Professional Fields—A case Study, in one of our major subject which is Technical
Writing.
In lined with this, we would like to invite you to be one of our respondents in this
study. Rest assured that your responses to the questions will be kept confidential. The
interview takes around 30 minutes only.
If you are willing to participate please suggest a day and time that suits you and
will try to be available. If you have any questions, please do not hesitate to ask and
contact us @ 09509299741.
May this request merits your most favorable approval. Thank you and God Speed.
Respectfully yours;
DANILYN JOVEN
Researcher
Noted by:
TEODORO JAN M. MIRATE
Instructor
INTERVIEW QUESTIONNAIRE
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3. How proficient are you in writing your technical write-ups? How do you say so?
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4. What are the trainings you have attended in order to be a proficient technical
writer?
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5. List down the different types of technical write-ups you are using in your field.
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8. What are the common problems you have encountered in writing your technical
write-ups?
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DOCUMENTATION
PERSONAL INFORMATION
Citizenship: Filipino
A. Educational Attainment:
2018 - Present
2018
2012
ssss
CURRICULUM VITAE
PERSONAL INFORMATION
Citizenship: Filipino
A. Educational Attainment:
2018
2012
Title Date
Personal Information
Citizenship: Filipino
A. Educational Attainment:
2018 - Present
2018
2012
C. Seminar/Workshops Attended:
Title Dates
Driving NC II
Work Immersion
Premarital Sex”
Business Orientation
PERSONAL INFORMATION:
Citizenship: Filipino
Religion: Catholic
A. Educational Attainment:
2018 - Present
2018
2012
Title Dates
PERSONAL INFORMATION
Citizenship: Filipino
A.Educational Attainment:
2018-Present
2018
2012
B. Membership in Different Organizations:
Title Dates
PERSONAL INFORMATION
Citizenship: Filipino
A.Educational Attainment:
Major in English
2012 – 2018
2007 - 2012
The Builders
C. Seminars/Workshops Attended
Title Dates
CURRICULUM VITAE
PERSONAL INFORMATION
Name: Katrina Marie A. Oliva
Citizenship: Filipino
A. Educational Attainment:
-2018- Present
-2018
-2012