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limited to photocopying, recording, information retrieval systems, or computer network without the written permission of Sonos, Inc.
Sonos and all other Sonos product names and slogans are trademarks or registered trademarks of Sonos, Inc. Sonos Reg. U.S. Pat. &
Tm. Off.
Sonos products may be protected by one or more patents. Our patent-to-product information can be found here:
sonos.com/legal/patents
AirPlay®, Apple Music™, FairPlay®, iPad®, iPhone®, iPod®, Tunes®, and OS X®, are trademarks of Apple Inc., registered in the U.S.
and other countries.
Works with Apple Airplay.
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Android™ is a trademark of Google, Inc.
Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories.
Amazon, Kindle, Kindle Fire, Echo, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logos are trademarks or registered trademarks of HDMI
Licensing LLC in the United States and other countries.
Sonos uses MSNTP software, which was developed by N.M. Maclaren at the University of Cambridge.
© Copyright, N.M. Maclaren, 1996, 1997, 2000; © Copyright, University of Cambridge, 1996, 1997, 2000.
All other products and services mentioned may be trademarks or service marks of their respective owners.
June 2018
New to Sonos?
Download the app from the app store on your mobile device. Open the app and we’ll guide you through
setup. If you’re using a computer, get the app at www.sonos.com/support/downloads.
For the latest system requirements and compatible audio formats, go to http://faq.sonos.com/specs.
*The optical adapter will only be used if your TV doesn’t have an HDMI ARC port.
Choose a location
You can mount Beam to a wall above or below your TV or place it on a credenza.
Placed on a credenza
• Place horizontally on a stable and level surface at least 2" (50mm) from TV.
• Don’t place vertically or on its side.
• Don’t block the TV’s IR sensor.
• If put on a shelf, place at the front and keep 2" (minimum) clearance on both sides for best sound quality.
• Keep 1" (25mm) space (minimum) above Beam so you can reach the touch controls.
• For best sound quality, keep both ends of Beam at least 1' (30cm) from a wall or other obstruction.
Wall mounted
• Use the Beam wall mount kit. You can buy it on www.sonos.com. Follow the instructions in the kit.
• Keep 1" (25mm) space (minimum) above Beam so you can reach the touch controls.
• If you’re mounting above the TV, make sure you can reach the touch controls.
• For best sound quality, keep both ends of Beam at least 1' (30cm) from a wall or other obstruction.
Sonos Beam 3
Power port
Power cord
2. Plug the other end of the power cord into an AC (mains) power source.
Caution: Use only the supplied power cord (using a third-party power cord will void your warranty).
HDMI port
HDMI cable
2. Connect the HDMI cable to your TV. You have two choices:
• If your TV has an HDMI ARC port, connect the HDMI cable directly to the TV’s HDMI ARC port.
• If your TV doesn’t have an HDMI ARC port, attach the optical adapter to the HDMI cable and connect
it to the TV’s optical digital OUT port.
4 Product Guide
ARC HDMI
Note: If you can’t find the word “ARC” on the label, it isn’t the correct port, see If your TV doesn’t have an
HDMI ARC port.
Sonos Beam 5
Optical adapter
HDMI cable
3. Connect the optical adapter to the TV’s optical digital OUT port.
Note: The optical adapter’s port is “D-shaped”—make sure the connector aligns correctly into the port.
Inserting the adapter incorrectly may damage the cable.
6 Product Guide
Explore Beam
Swipe, touch, tap, or ask—with Beam you’ve got choices on how to control sound.
• Use the touch controls—touch or swipe across the controls.
• Voice control—Set it up and use your voice to turn the TV on or off, adjust the volume, or play music.
• Use the app.
• Use your TV remote control.
Microphone button/light
Play/Pause
Status light
Note: Refer to the Sonos App for Mobile Devices Product Guide for more information on using the app.
Touch controls
Volume • Touch for small adjustments or touch and hold to
quickly change the volume:
• Volume up (right); Volume down (left).
Note: You can also use the app, Alexa, or remote
control.
Microphone button Turns the microphone on (light on) or off (light off).
Note: You’ll need to install a voice service to activate
the microphone.
Status lights
Connector panel
Ethernet port
AC power (mains) port Use only the supplied power cord (using a third-party
power cord will void your warranty).
Note: Insert the power cord firmly until it is flush with
the speaker.
Voice control
To use Alexa with Sonos, you’ll need the Alexa app with the Sonos skill enabled—if you don’t have it, we’ll
guide you through it when you add a voice service.
If you’ve installed a voice service and the microphone is off, you can still use voice commands. Just press and
hold while talking to Alexa—no need to start with a wake word. When you release the mic button, voice
control turns off again.
Note: You can also use the Sonos app for Mac or PC.
TV Dialog Settings
If TV audio is out of sync with video, use the app to adjust the audio delay (lip sync).
1. Tap > Settings > Room Settings and select the room.
2. Tap Advanced Audio > TV Dialog Settings.
3. Drag your finger across the Audio Delay (Lip Sync) slider to increase or decrease the sound delay.
TV Autoplay
Turn on TV Autoplay (default) so audio plays directly through the home theater speaker when you turn on your
TV.
If music is playing when you turn on the TV, the music stops and the home theater speaker switches to TV
audio.
1. Tap > Settings > Room Settings and select the room.
Sonos Beam 9
Ungroup on Autoplay
You can include your home theater speaker in a group if you’re playing music in a group of rooms.
Turn on Ungroup on Autoplay to ungroup your home theater speaker when you turn on the TV (default).
1. Tap > Settings > Room Settings and select the room.
2. Tap TV Setup and Control > Ungroup on Autoplay.
Enhance TV sound
When you’re watching TV, the Now Playing screen in the app includes sound enhancement features. These
features are only visible when you’re looking at the room where you home theater speaker is located.
Speech Enhancement
Makes TV dialog easier to hear.
Night Sound
Enhances quiet sounds and reduces the intensity of loud sounds. Turn on to reduce the volume while still
experiencing proper balance and range.
Note: If you’ve connected to Beam using the optical adapter, some TVs show unnecessary messages when
you adjust the volume. You may be able to turn these off. See Turn off volume control messages.
Play music
Beam can stream music whether the TV is on or off. If TV Autoplay is set to On, the music stops and switches
to TV audio whenever you turn on the TV.
• Radio by TuneIn. Select from more than 100,000 free internet radio stations, podcasts, and shows.
• Music services. Explore and manage your music services—add your own or try something new.
• Music stored on your mobile device. Play music you’ve downloaded to your phone or tablet.
• Music library. Play music stored on your computer or any Network-Attached Storage (NAS) device.
For a full list of the music choices available in your country, go to www.sonos.com/music. For more
information about playing music, check out our mobile app product guide at www.sonos.com/guides.
Swipe right for next track Swipe left for previous track
Placement guidelines
• Sub—place it either standing up or lying down; you can place it in a corner, against a wall, behind, under
or next to any furniture on any floor surface.
• Surround speakers—place the speakers to the left and right of your main viewing position. They can be
level with or behind the main viewing position. Make sure both have the same orientation (horizontal or
vertical).
12 Product Guide
Sub
Add a Sub
You can pair a Sub with any Sonos speaker or amplified component.
On a mobile device:
1. Tap > Settings > Room Settings.
2. Choose the room with the speaker you want to pair, and tap Add Sub.
On a computer:
1. Select Manage > Settings (PC) or Sonos > Preferences (Mac).
2. Select Room Settings.
3. Choose the room with the speaker you want to pair from the Room Settings drop down list.
4. From the Basic tab, select Add Sub.
Sub Level Adjust the Sub’s volume. (You can use this setting to
match the subwoofer level to the level of your main
speakers.)
On a computer:
1. Select Manage > Settings (PC) or Sonos > Preferences (Mac).
2. Select Room Settings.
3. Choose the room with the Sub from the Room Settings drop down list. It appears as Room (+Sub).
4. Select the Sub tab and change a setting.
Sub Level Adjust the Sub’s volume. (You can use this setting to
match the subwoofer level to the level of your main
speakers.)
Remove a Sub
On a mobile device:
1. Tap > Settings > Room Settings.
2. Select the room with the Sub. It appears as Room (+Sub).
3. Select Remove Sub.
4. Choose one of the following:
• To pair the Sub with a different speaker, select Choose Room for Sub.
• If you’re not using it, select Don’t use Sub. It appears in Rooms as Sub (unused) until you pair it with a
speaker.
On a computer:
1. Select Manage > Settings (PC) or Sonos > Preferences (Mac).
2. Select Room Settings.
3. Choose the room with the Sub from the Room Settings drop-down list.
4. From the Basic tab, click Remove Sub.
5. Choose one of the following:
• To pair the Sub with a different speaker, select Choose Room for Sub.
• If you’re not using it, select Don’t use Sub. It appears in Rooms as Sub (unused) until paired with a
speaker.
Surround speakers
Turn two Sonos speakers (same model) into separate right and left channels for your home theater.
Note: If you create a room group or stereo pair instead, you won’t have surround sound.
Add surrounds
On a mobile device:
1. Tap > Settings > Room Settings.
2. Choose the room with the home theater speaker and tap Add Surrounds.
On a computer:
1. Select Manage > Settings (PC) or Sonos > Preferences (Mac).
2. Select Room Settings.
3. Choose the room with the home theater speaker from the Room Settings drop-down list.
4. From the Basic tab, select Add Surround Speakers.
14 Product Guide
On a mobile device:
1. Tap > Settings > Room Settings.
2. Choose the room with the surround speakers (name includes (+LS+RS)).
3. Select Advanced Audio > Surround Settings and change the settings.
On a computer:
1. Select Manage > Settings (PC) or Sonos > Preferences (Mac).
2. Select Room Settings.
3. Choose the room with the surrounds from the Room Settings drop-down list.
4. Select the Surrounds tab and change the settings.
Remove surrounds
If the speakers were part of your Sonos system before you added them as surrounds, they’ll revert back to
their previous room names. Otherwise, they’ll appear as Unused in Rooms.
On a mobile device:
1. Tap > Settings > Room Settings.
2. Choose the room with the surround speakers (name includes (+LS+RS)) and tap Remove Surrounds.
On a computer:
1. Select Manage > Settings (PC) or Sonos > Preferences (Mac).
2. Select Room Settings.
3. Choose the room with the surrounds from the Room Settings drop-down list (name includes (+LS+RS)).
4. From the Basic tab, click Remove Surrounds.
Sonos Beam 15
Troubleshooting
Warning: Do not open the product as there is a risk of electric shock. Under no circumstances should the
product be repaired by anyone other than an authorized Sonos repair center, as this will invalidate
the warranty. Please contact Sonos Customer Support for more information.
Customer Support
• Visit our website at www.sonos.com/support
• Email us at [email protected]
4. Program your remote control to work with your home theater speaker.
Wireless network
Setting up Sonos on your home Wi-Fi is the answer for most homes. You just need:
• High-speed internet connection such as DSL/cable modem or fiber-to-the-home broadband connection
• High-speed DSL/cable modem (or fiber-to-the-home broadband connection)
• 2.4GHz 802.11b/g/n wireless home network
Note: For uninterrupted playback, use and Ethernet cable to connect the computer or NAS drive that has
your music library files to your router.
Sonos Beam 17
Note: If you keep a Sonos product connected to your router and an ISP technician connects it to the new
router, then you’ll only need to restart your other Sonos products.
1. After the router is set up, disconnect the power cords from your Sonos products for at least 5 seconds.
2. Reconnect all the power cords—if you keep a Sonos product connected to your router, start with that one.
The speaker status light turns solid white on each product when the restart is complete.
If you don’t have a Sonos product connected to your router, you’ll need to change your network password
in the Sonos app.
Location
• Do not place the unit where it will be exposed to excessive heat (e.g., radiators, heat registers, stoves),
direct sunlight, or a dusty environment (e.g., woodworking shop.)
• Do not place the unit where it will be exposed to flammable liquids and/or fumes.
• Allow at least 1" between the unit and any walls or surfaces.
• Protect the power cable from being walked on or pinched, particularly at plugs, convenience receptacles,
and the point where it exits the product. The mains cord should be readily available to disconnect the
power.
• The product should not be used near water—avoid close proximity to a bathtub, kitchen sink, laundry
tub, wet basement, swimming pool, etc.
18 Product Guide
• The home theater speaker is for indoor use only. Do not expose to rain or snow.
Proper Ventilation
• Leave one inch of open space around the sides and above the unit to ensure proper ventilation.
• Ventilation should not be impeded by covering the ventilation openings with items such as tablecloths,
curtains, or papers.
• Do not let foreign objects into the unit. If a foreign object should get into the unit, unplug the unit and
contact Sonos for servicing guidance.
Warning
• Do not operate or handle the product with wet hands.
• Only use attachment/accessories specified by Sonos.
• Unplug the power cord during lightning storms or when unused for long periods of time.
• Never disassemble or modify the product in any way.
Warning: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
Specifications
Feature Description
Audio
Elliptical Woofer Four full-range woofers ensures you’ll hear the faithful playback of mid-
range vocal frequencies plus deep, rich bass.
3.0 Home Theater • Five-speaker design plunges you into the cinematic action with huge
waves of sound that capture every whisper and footfall.
• Connects to your TV with a single cable and plays all sources, including
satellite boxes and game consoles.
Sonos Beam 19
Feature Description
Microphones • Five far-field microphone array uses for advanced beam forming and
multichannel echo cancellation.
• LED hard-wired to voice microphones for privacy control so you know
when the microphone is active.
System Requirements TV with HDMI ARC or optical digital audio output, broadband internet, and
the Sonos app.
Music
Music Services Sonos works seamlessly with most music services, including Apple
Music™, Google Play Music, Pandora, Spotify and Radio by TuneIn, as well
as downloads from services offering DRM-free tracks. Availability varies by
region. See http://www.sonos.com/streaming-music.
Playlists iTunes, Napster, WinAmp, and Windows Media Player (.m3u, .pls, .wpl)
Networking
SonosNet™ Extender Extends the power of SonosNet, a secure AES encrypted, peer-to-peer
wireless mesh network dedicated for your Sonos system to reduce Wi-Fi
interference.
General
Feature Description
Package Contents Soundbar, AC power cord, HDMI cable, optical adapter, quickstart g1uide,
warranty and regulatory booklet.
Control Use your remote control, voice, touch controls or the Sonos app
Supported Devices Works with amplified and non-amplified Sonos products. Connects to TV
with HDMI cable (with or without an attached optical adapter). Plays sources
connected to the TV, including cable boxes and game consoles.