BOEING 787

ETOPS MANUAL

REVISION 09
DATED OCT 17, 2019

REFERENCE:
CMP REVISION “V” DATED AUG 22, 2019 AND CMP SUPPLEMENT VOL I
REVISION “K” DATED OCT, 2019 ARE INCORPORATED HEREIN

Prepared by: RONALD PEREZ

Maintenance Program Engineer

AVIANCA S.A.
ENGINEERING AND MAINTENANCE VICEPRESIDENCY
ENGINEERING DIVISION
MAINTENANCE PROGRAMS DEPARTMENT
ELDORADO INTERNATIONAL AIRPORT HANGAR 2
BOGOTA D.C.
 AVIANCA
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ETOPS MANUAL

HOLDER LIST

1. Aerocivil Colombiana – UAEAC Office

2. Technical Publication Department
3. Maintenance Programs Department
4. Flight Operations Engineering
5. International Stations (as applicable)
6. Avianca Academy
7. Line Maintenance Area
8. Boeing 787 Maintenance Control Center
9. Dispatch Operations Department
10. Fleet Manager – Flight Standards and Procedures Division

Note:
Technical Publications publishes on the Content Manager to distribute the Boeing 787 ETOPS Manual for
access to all Engineering & Maintenance Vicepresidency personnel and Third Parties. In case that the access
is not granted by Third Parties a hard copy will be send.

REVISION: 08 HL-1
DATE: JUN 10, 2019
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ETOPS MANUAL

RECORD OF REVISION
Revision number Revision date Insertion date Insertion by
00 MAR 30, 2014 Previously
01 SEP 04, 2015 Previously
02 NOV 27, 2015 Previously
03 JUL 21, 2016 Previously
04 MAR 06, 2017 Previously
05 SEP 15, 2017 Previously
06 JUN 16, 2018 Previously
07 SEP 07, 2018 Previously
08 JUN 10, 2019 Previously
09 OCT 17, 2019

REVISION: 09 RR-1
DATE: OCT 17, 2019
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ETOPS MANUAL

HIGHLIGHTS OF REVISION
REV DESCRIPTION DATE
00 Original release MAR 30, 2014
Were updated the CMP requirements in accordance with last CMP Revision “O”.
01 The ETOPS manual was reformatted for standardization, the bar changes related SEP 04, 2015
to this change are not shown.
Were updated the CMP requirements in accordance with last CMP Revision “Q”
02 and CMP supplement Vol I Revision “E” and update the Avianca B787 fleet ETOPS NOV 27, 2015
capability to 180/207 Minutes Operations.
03 It was updated the Avianca B787 fleet ETOPS capability. JUL 21, 2016
Was updated the CMP supplement Vol I Rev F requirements and added the Boeing
04 MAR 06, 2017
787-8 N794AV MSN 39406 in Effectivity page.
05 Was revised to include the Boeing 787-8 N795AV MSN 39407 in Effectivity page. SEP 15, 2017
06 Were updated the CMP Revision “S” and CMP supplement Vol I Revision “H”. JUN 16, 2018
07 Issued to include aircraft N796AV and revision “T” of CMP SEP 07, 2018
This Revision includes:
- Incorporation of CMP Revision “U”, dated Dec 19, 2018.
08 JUN 10, 2019
- Incorporation of CMP Supplement Vol I Revision “I”, dated Sep, 2018.
- Incorporation of CMP Supplement Vol I Revision “J”, dated Feb, 2019.
This Revision includes:
09 - Incorporation of CMP Revision “V”, dated Aug 22, 2019. OCT 17, 2019
- Incorporation of CMP Supplement Vol I Revision “K”, dated Oct, 2019.

REVISION: 09 HR-1
DATE: OCT 17, 2019
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SUMMARY OF CHANGES
PAGES REASON OF THE CHANGE
Cover Page Page removed
Revision changed from 08 to 09
Front Page
Updated manufacturer documents
RR-1 Inserted new line for revision 09
HR-1 Highlights of the revision 09
SOC-1 Summary of changes was updated with the revision 09
LEP-1 Updated with changes of revision 09
Page 7 and 12 “Weekly” changed by “10 DY”
REV SOURCE CMP ITEM ANNEX 1 - REASON OF THE CHANGE
“Avianca” changed by “Operator”
R - Page 2 “AVA Interval” changed by “MP Interval”
“AVA Remarks” changed by “Remarks”
N CMP 72-1-3 New item added
N CMP 72-2-5 New item added
N CMP 72-3-1 New item added
N CMP 72-1-4 New item added
N CMP 72-2-6 New item added
N CMP 72-1-5 New item added
N CMP 72-2-7 New item added
N CMP 72-3-2 New item added
N CMP 72-1-6 New item added
N CMP 72-2-8 New item added
N CMP 72-3-3 New item added
N CMP 72-1-7 New item added
N CMP 72-2-9 New item added
R - 72-1-1 “Avianca” changed by “Operator”
R - 72-1-2 “Avianca” changed by “Operator”
N CMP 72-1-8 New item added
N CMP 72-2-10 New item added
N CMP 72-3-4 New item added
CMP Applicability was updated
R - 72-2-2
In Remarks: “Avianca” changed by “Operator”
Source was updated
CMP Applicability was updated
Interval MP changed from “N/A” to “NOTE”
R CMP 72-2-3
Remarks changed from “CMP 72-2-3 Inspections are not applicable to
Avianca Boeing 787 fleet, refer to CMP 72-2-4 for more information” to
“NOTE: See section 5 of this Annex”
D CMP 72-2-4 Item was deleted
CMP Applicability was updated
R - 73-2-1
In Remarks: “Avianca” changed by “Operator”
N CMP 72-1-9 New item added
N CMP 72-2-11 New item added
R - 21-1-1 “Avianca” changed by “Operator”
N CMP Page 12 to 19 Section 5 was included

REVISION: 09 SOC-1
DATE: OCT 17, 2019
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TABLE OF CONTENTS
PAGE

HOLDER LIST ............................................................................................................................................... HL-1

RECORD OF REVISION .............................................................................................................................. RR-1
HIGHLIGHTS OF REVISION ....................................................................................................................... HR-1
SUMMARY OF CHANGES ....................................................................................................................... SOC-1
TABLE OF CONTENTS ............................................................................................................................... TC-1
LIST OF EFFECTIVE PAGES ................................................................................................................... LEP-1
1. INTRODUCTION .........................................................................................................................................1
2. POLICY AND GENERAL RULES ...............................................................................................................2
3. EFFECTIVITY ..............................................................................................................................................3
4. DUTIES AND RESPONSIBILITIES .............................................................................................................4
5. PROCEDURES ...........................................................................................................................................4
5.1 HANDLING OF MAINTENANCE LOG BOOK (ENTRIES) ...............................................................4
5.2 AIRPLANE DISCREPANCIES/RESOLUTION ..................................................................................5
5.3 AUTHORITY DISCREPANCIES REPORT .......................................................................................6
5.4 PROPULSION SYSTEM MONITORING PROGRAM .......................................................................6
5.5 ENGINE CONDITION MONITORING PROGRAM ...........................................................................7
5.6 OIL CONSUMPTION, AND MAGNETIC CHIP DETECTOR - DEBRIS ASSESSMENT AND
RECORDING .....................................................................................................................................7
5.7 RELIABILITY PROGRAM..................................................................................................................8
5.8 FULFILLMENT OF CMP REQUIREMENTS .....................................................................................9
5.9 ETOPS MAINTENANCE TRAINING .................................................................................................9
5.10 “ETOPS” PARTS AND ROTABLES CONTROL ............................................................................ 10
5.11 VERIFICATION FLIGHT ................................................................................................................. 10
5.12 REPORTING THE AIRCRAFT MALFUNCTION OR DISCREPANCY TO THE ARRIVAL
AIRPORT ........................................................................................................................................ 11
5.13 ETOPS MEL ITEMS ....................................................................................................................... 11
5.14 MAINTENANCE AND INSPECTION CHECKS.............................................................................. 11
5.15 ETOPS CHECK .............................................................................................................................. 12
5.16 ETOPS TASK CARDS ................................................................................................................... 12
5.17 ETOPS MAINTENANCE PROCEDURES...................................................................................... 12
5.18 AIRPLANE SIGNIFICANT SYSTEMS ............................................................................................ 13
5.19 APU IN-FLIGHT START RELIABILITY .......................................................................................... 14
5.20 ETOPS 207 .................................................................................................................................... 15
6. ACRONYMS ............................................................................................................................................. 16

ANNEX 1 - CMP ITEMS CROSS REFERENCE

ANNEX 2 - FORMS AND REFERENCE DOCUMENTS

REVISION: 08 TC-1
DATE: JUN 10, 2019
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ETOPS MANUAL

1. INTRODUCTION

The purpose of this Manual is to identify the supplementary maintenance program requirement and
organizational responsibilities for ETOPS at Avianca. It defines the general maintenance practices and
procedures for ETOPS. The document explains the ETOPS maintenance program in detail with some
references to other documents. This manual establishes and maintains procedures to ensure the airborne
equipment will continue to be maintained at the level of performance and reliability required for extended
operations.

ETOPS means Extended Operations an airplane flight operation, in an airplane with more than two engines,
during which a portion of the flight is conducted beyond one-hour flying time at the normal one-engine-
inoperative cruise speed under standard atmospheric conditions in still air, from an adequate airport. In the
case of ETOPS 120 and 180 this means two and three hours from an alternate airport respectively.

The Colombian CAA (UAEAC) approves to conduct extended range operations of maximum 180/207 minutes
(ETOPS 180/207). Any deviation to this time is subject to aircraft maintenance condition prior to the dispatch,
in accordance with this Manual (Chapter 5, numerals 5.2 and 5.12) and MEL restrictions applicable to ER
operations (Chapter 5, numeral 5.13).

Avianca ETOPS manual is accepted by the UAEAC.

This manual is developed in accordance with the latest B787 CMP manual that follows CMP data reference
D021Z002-01. Avianca also uses as guide the FAA AC 120-42B and the RAC requirements.

This manual provides information on how the company performs and controls the ETOPS operations.

In order to comply with all the ETOPS requirements, Avianca shall follow the B787 CMP document, MPD,
MRBR and Airworthiness Directives to maintain the continuous airworthiness.

It is the responsibility of the Engineering Division through the Maintenance Programs Department to issue and
keep updated the Maintenance Program and applicable documents that supports the ETOPS operations.

REVISION: 06 PAGE: 1
DATE: JUN 16, 2018
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2. POLICY AND GENERAL RULES

1) Avianca will keep continuously trained and authorized personnel to perform jobs and controls related with
ETOPS on B787 Avianca’s fleet in order to accomplish the requirements of the program.
2) Maintenance personnel may not perform scheduled or unscheduled maintenance during the same
maintenance visit on more than one ETOPS Significant System listed in this document (See section 5.18),
if an improper maintenance could result in the failure of a significant system. In the event a dual maintenance
cannot be avoided, maintenance personnel may perform maintenance in more than one significant system
provided:
a) The maintenance action on each significant system is performed by a different technician, or
b) The maintenance action on each of the elements in the significant system is performed by the same
technician under a direct supervision of a second qualified individual; and
c) For either paragraph a) and b), qualified individual personnel conducts a ground verification test or
any in-flight verification test as required in accordance with section 5.11 of this manual.
3) Dual Maintenance:
a) Dual maintenance on the “same” ETOPS significant System can be described as actions performed
on the same element of identical, but separate ETOPS Significant Systems during the same routine
or non-routine visit. As examples of maintenance on the “same” ETOPS Significant System are:
maintenance on both air cycle machines (or equivalent) in the air conditioning systems during a
turnaround flight.
b) Dual maintenance on “substantially similar” ETOPS Significant Systems specifically addresses
maintenance actions on engine-driven components on both engines. An example of dual
maintenance on “substantially similar” ETOPS Significant Systems could include: replacement of a
Variable Frequency Starter Generator (VFSG) and the No. 2 Engine Driven Pump (EDP).
c) However, to minimize human factor common cause risk, Avianca should attempt to minimize dual
maintenance on ETOPS Significant Systems wherever/whenever possible.
d) Oil servicing to Engines/VFSG requires that separate individuals perform such servicing. In the case
that only one person is available and it is required a dual engine oil uplift, oil servicing shall be
performed following the below procedure:
- Perform Oil Service to each Engine and VFSG in accordance with 48 Hrs/ ETOPS check.
- Make an entry in the Maintenance Log Book recording the oil quantity added.
- Perform a re-inspection to ensure that Engines and VFSG Oil Service was performed
successfully in accordance with 48 Hrs/ ETOPS check.
- Make a second entry in Maintenance Log Book recording the above re-inspection
4) Avianca, through Planning and Production Control Division shall minimize identical maintenance actions
from being scheduled or applied to multiple similar elements in any ETOPS Significant System during the
same routine or non-routine maintenance visit.
5) Only authorized personnel may sign off the release of ETOPS check for B787 Fleet, (refer also to section
5.15 “ETOPS CHECK”).
6) Only authorized Maintenance personnel is allowed to write reports in the Maintenance Log Book of the
aircraft before an ETOPS flight. Such information shall be accompanied by corrective actions and
corresponding S/N and P/N of components removed and installed on the aircraft.
7) All Revisions to the Maintenance Program to incorporate all required changes are performed by the
Engineering Maintenance Programs Department, and shall be submitted to the UAEAC for its approval.
8) After reception of a formal revision of the CMP or any change resulting from reliability study that requires a
revision of this manual, Avianca has 3 months to study and incorporate it in the ETOPS manual. Once the
ETOPS Manual is revised, it is sent to Regulatory Compliance Department for review and acceptance.

REVISION: 04 PAGE: 2
DATE: MAR 06, 2017
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3. EFFECTIVITY

B787 Avianca’s fleet, aircraft/engine combination and APU which are authorized for ETOPS, are listed in the
tables below.

AIRCRAFT

LINE VARIABLE
MODEL REGISTRY MSN MFG DATE
NUMBER NUMBER
B787-8 N780AV 37502 0217 ZA665 Dec 17-2014
B787-8 N781AV 37503 0228 ZA666 Dec 19-2014
B787-8 N782AV 37504 0239 ZA667 Dec 23-2014
B787-8 N783AV 37505 0242 ZA668 Dec 30-2014
B787-8 N784AV 37506 0294 ZA669 May 21-2015
B787-8 N785AV 37507 0347 ZA670 Oct 14-2015
B787-8 N786AV 37508 0367 ZA671 Dec 10-2015
B787-8 N791AV 37509 0460 ZA672 Aug 11-2016
B787-8 N792AV 37510 0476 ZA673 Sep 22-2016
B787-8 N793AV 37511 0513 ZA674 Dec 20-2016
B787-8 N794AV 39406 0535 ZA675 Mar 07-2017
B787-8 N795AV 39407 0625 ZA676 Oct 31-2017
B787-8 N796AV 65315 0756 ZA677 Sep 28-2018

TYPE OF ENGINES INSTALLED

Avianca’s B787 aircraft are powered by Rolls-Royce engines RR Trent 1000-D2 and RR Trent 1000-D3

TYPE OF AUXILIARY POWER UNIT (APU) INSTALLED

Avianca’s B787 fleet has installed APU manufacture by Pratt & Whitney –Aeropower, model APS 5000.

REVISION: 08 PAGE: 3
DATE: JUN 10, 2019
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ETOPS MANUAL

4. DUTIES AND RESPONSIBILITIES

Avianca’s Engineering Director through the Maintenance Programs Department, is responsible for maintaining,
controlling, revising and performing the implementation of this supplemental ETOPS Manual.

The Maintenance Director through Maintenance Control Center and the B787 Fleet Manager is responsible for
oversight of ETOPS maintenance, ensure appropriate corrective actions are taken and, if required, prevent an
airplane is dispatched for ETOPS flights after an engine IFSD, ETOPS significant system failure or discovery
of significant adverse trends in system performance.

Other maintenance program requirements and organizational responsibilities for Extended Operations are
described in the next chapters of this manual.

5. PROCEDURES

5.1. HANDLING OF MAINTENANCE LOG BOOK (ENTRIES)

1) Only Maintenance personnel authorized by the Quality Control Manager shall make entries in the aircraft
maintenance Log Book prior to an ETOPS flight. Corrective actions must be recorded properly in the
Maintenance Log Book before ETOPS flights, including all required information such as the part numbers,
serial numbers, in the case of components replacement.
ETOPS check has to be completed and duly signed for the aircraft release by an authorized personnel. The
latest revision of the log book form is included in the GMM and MGM on chapter 11.

2) The listing of technicians allowed and qualified to perform jobs related to ETOPS is issued and approved
by the Quality Control Manager, once these personnel are in compliance with the following technical
requirements:
- B787 fleet training: Line & Base / B787 Ramp & Transit course as applicable per training program
- B787 ETOPS significant systems recognition
- ETOPS philosophy and special nature of ETOPS
- Maintenance program requirements
- Airline specific maintenance procedures and forms
- ETOPS AVA Dispatch and MEL procedures
- Pre Departure Service Check familiarization
- ETOPS training on the airplane-engine combination.
- License on the airplane type and its engine.

Note: The corresponding records of training are available in the Technical Training Department.

When the UAEAC requires the updated licensed personnel list for ETOPS maintenance activities Avianca’s
Quality Control Department will be responsible to provide such list.

3) At any time, a component/part replacement is performed due to maintenance report or pilot report, this
replacement shall be recorded on the aircraft maintenance log book with its corresponding corrective action.

4) Any malfunction report issued by the flight crew or maintenance personnel must have an entry in the aircraft
log book, in all cases, flight crew or maintenance personnel, must record all available information on faults
in order to facilitate maintenance corrective actions.

5) All aircraft maintenance log book entries must be written in English Language.

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DATE: MAR 06, 2017
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5.2. AIRPLANE DISCREPANCIES/RESOLUTION

1) Maintenance Director through the Maintenance Departments in conjunction with Engineering Departments
will control and provide the specific instructions and corrective actions required after an Engine In-Flight
Shut Down (IFSD), an ETOPS Significant System failure or any event which require verification flight or
another action. See additional procedures in paragraph 3) below.

If during the analysis of an In Flight Shut Down or ETOPS Significant System failure it is determined that
the cause of the fail was caused by Operational or Maintenance procedures, or human error in the Avianca
organization, prior to dispatch an ETOPS flight, Avianca must investigate the cause of each event in the
specific engine/system subject to the failure and implement the applicable corrective actions. If during this
investigation is determined that the In Flight Shut Down or Significant System failure was not caused by any
of the causes above mentioned, the engine/part will be sent to shop and/or the engine/part manufacturer to
determine the engine/System failure cause; in all cases, records all of those investigations shall be
maintained on file by Power Plant or Boeing 787 Engineering Departments.

The responsibility of updating the ETOPS program is in head of the Engineering Director. (also refer to
Section 4. DUTIES AND RESPONSABILITIES)

2) Specific instructions and corrective actions are based on the approved Boeing B787 AMM or manufacturer
recommendations following the ETOPS requirements given on this Supplementary Manual. Additional
instructions are provided by JIC, Engineering Work Orders and Engineering Orders issued by the
Engineering Department.

3) Engineering Division through its Power Plant and Airframe Engineering Departments controls and follows
up the engine and airframe Significant System critical discrepancies resolution and corrective actions, and
takes any required preventive actions such as a ground functional test or Non-ETOPS (positioning non-
revenue 60/90-minute rule) flight. These preventive actions are provided by JIC, Engineering Work Orders
and Engineering Orders that must be performed by qualified maintenance people, otherwise by mean of a
direct instructions to Flights Control Division to perform an NON-ETOPS flight.

4) Maintenance Control Center (MCC) as part of its activities manages and controls the deferred MEL items
in accordance with the MEL procedures. The study of Airworthiness Directives that require ETOPS actions
and the CMP requirements analysis are in charge of applicable Engineering Departments. Documents for
accomplishment with those requirements as JIC, EODs, EWOs and TCs are controlled by Planning
Production and Control Department in accordance with the intervals indicated into the AMOS system.

5) All maintenance actions must be registered including the data of person who develops the action.

6) For any ETOPS operation whenever a component change is required, it is mandatory for the technician who
performs the job to check the P/Ns to be installed on the updated B787 IPD manual available into toolbox,
in order to verify P/N applicability and availability or restrictions for ETOPS operation.

In the event that a component to be installed or any item deferred in accordance with the approved MEL
degrades the aircraft to perform ETOPS 180, the personnel (refer to section 5.1 numeral (2)) who releases
the aircraft shall notify immediately to all concerned areas such restriction including additional actions as
described on item 5.12 of this Document. The replacement or rectification can be made as soon as practical
but never exceeding MEL requirements. On the same way licensed personnel who release the aircraft must
inform immediately to all concerned Dispatch Department and Flight Operations Division that it is required
to re-dispatch the aircraft according to a degraded ETOPS 180 operation.

Once the ETOPS 180 operational condition is restored, it has to be notified to all involved personnel to
remove any aircraft restriction.
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5.3. AUTHORITY DISCREPANCIES REPORT

1) Avianca will provide a report to FAA and UAEAC after an IFSD or critical in-flight discrepancy / malfunction
on any Avianca B787 aircraft in a period of time not exceeding 72 hours.
2) Quality Division is responsible for collecting all required data after an IFSD or critical in-flight discrepancy
and after investigation into the cause of the occurrence submits the findings to the UAEAC and FAA.
3) The Register user functions of the Service Difficulty Reporting Site (SDR) web page (http:av-
info.faa.gov/sdrx/) will be used to electronically submit the report to the FAA. The option “Create Service
Difficulty Report” on this site will request all basic and required data for the FAA. In the case of the UAEAC,
form RAC 8010-4 has been established and must be completed. (See form in Annex 2-1).

5.4. PROPULSION SYSTEM MONITORING PROGRAM

1) Engineering Director through Power plant department is responsible for the ETOPS program, Power Plant
Engineering is in charge of monitoring periodically the propulsion system, based on the reliability report.
This analysis is achieved in reliability meetings with participation of the following areas:
- Engineering Division
- Maintenance Division
- Planning and Control Production Division
- Quality Division.

2) These meetings have the following two main goals:

a) To identify and classify the B787 ETOPS affected system and components.
b) To define the control and corrective actions over the systems/components.

3) All reported failures in the A/C log book, related to critical Systems and all adverse trends, will be reviewed
monthly in the RCB (Reliability Control Board). An appropriate corrective action will be taken by the
Maintenance Personnel based on the applicable maintenance manual (AMM, SRM, etc.), MCC document
(Maintenance Order, etc.) or Engineering document (EOD, EWO, etc.) as required.

4) If the propulsion system In Flight Shut Down (IFSD) rate that is contained in the monthly Reliability Report
(computed on a 12 – month rolling average) exceeds 0.05/1000 engine-hours for a 120 minutes ETOPS
departure, or 0.02/1000 engine-hours for ETOPS beyond 120-minutes up to and including 207 minutes and
a rate of 0.02 /1.000 engine hours for ETOPS beyond 207 minutes in the North Pacific Area of Operation
and beyond 180 minutes elsewhere (data was taken from RAC 21), an immediate evaluation shall be made
by the Directors including at least Engineering, Quality and Maintenance. A report of investigation, including
comprehensive review of operations to identify any common cause effects, systemic errors and corrective
actions taken shall be submitted to the FAA Flight Standards and UAEAC, who will analyze the incident and
along with Avianca will establish the condition of ETOPS flights for Avianca. This report must be elaborated
by the Quality Director as the person in charge of the Authority liaison and send it within 72 hours of
exceeding the rates.

NOTE: Since Avianca has a small fleet, one in-flight shutdown can cause the IFSD rate to exceed the target
value. However, this would not be justification to revoke the ETOPS authorization or for decreasing the
approved diversion time. An investigation of the cause of the IFSD rate, rectification of the problem and
reporting procedures stated above will still be carried out for every IFSD regardless of the rate. Also it
must be showed that there are no common or systemic problems in operational or maintenance
programs underlying in those IFSD. If this is the case, the UAEAC may revoke the ETOPS
authorizations. An operator who experiences a type design related event need not be operationally
penalized for a problem that is design-related and may not be of their own making.

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5.5. ENGINE CONDITION MONITORING PROGRAM

Avianca B787 fleet has incorporated a Rolls-Royce TotalCare® service, this service supports and analyzes the
engine parameters On-Line 24/7 (24 hours a day, 7 days per week), all data parameters and any exceedances,
alert or advisory are notified to Avianca Power Plant Engineering, Maintenance Control Center (MCC), Rolls-
Royce Field Service Office and Rolls-Royce Operation Center to perform the corrective maintenance actions
as required.

NOTES:
- Engine Condition Monitoring Program is carried out independently from the Reliability Program.
- All collected data and records related to ECM program are available in Power Plant Engineering
Department.
- Avianca can access to trend data through web portal given by Rolls-Royce.

Although the on-line ECM data collection program automatically transmits more data on engine parameters,
the basic engine parameters under surveillance are:
- N1, N2, N3 (Rotational Speed)
- TGT (Temperature Gas Turbine)
- TPR (Thrust Pressure Ratio)
- Fuel-flow
- Oil-Press, Temp
- Vibration

Alternate methods in case of interruption of transmission on-line from the airplane are used as follows:

1) During a 10 DY check the technician sends the data manually to Rolls Royce (RR) by accomplishment of
the JIC-B78-31-00002 Indicating/Recording System, programmed by Planning Control and Production
Department, that document must be accomplished one time per day, the information report includes: Engine
Take-Off report, Engine Cruise report, Aircraft Cruise Performance report.

5.6. OIL CONSUMPTION, AND MAGNETIC CHIP DETECTOR - DEBRIS ASSESSMENT AND
RECORDING

This section establishes the programs to control oil consumption and operation of engine and APU oil systems
which consist of engine and APU oil consumption checks. The oil consumption monitoring is performed by
Maintenance Control Center; any deviation or malfunction is immediately informed via e-mail to Power Plant
Engineering Department. Additionally, the Magnetic Chip Detector [MCD] probe is inspected at regular
intervals, see details in item 4) in this section 5.6.

1) Engine Oil consumption checks

Technicians during servicing must follow the procedures stated in Boeing B787 DMC-B787-A-12-13-01-00C-
200A-A procedure to check and service the engine oil.

a) The technician must record the oil quantity added to the engines on the Aircraft Maintenance Log Book.
b) Maintenance Control Center will make a daily engine oil consumption analysis based on the information
related in AMOS System in accordance with flight duration and oil quantity added recorded on the
aircraft maintenance Log Book.
c) Engine Oil consumption typical and maximum parameters to be verified by the program, are defined
on Boeing B787 DMC-B787-A-R71-00-00-07A-030A-A procedure.

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In addition to condition mentioned above, if the oil consumption rate deviates from normal path or is near the
maximum limits, MCC will perform the corresponding troubleshooting to detect the problem. Found condition
and corrective action will be immediately forwarded to Power Plant Engineering Department for their analysis.

d) The official source of Engine Oil consumption data is provided on the log book and AMOS records, Power
Plant Engineering Department and MCC use this information for their analysis.

2) APU Oil consumption checks.

Maintenance technician must record on the Aircraft Maintenance Log Book and AMOS system the “oil added
to APU in quarts”.

APU operation (hours) is verified and recorded by the technician every 48 hours check. MCC makes a Daily
verification of oil consumption based on the AMOS data with applicable AMM and in case deviation or
exceedances of parameters are found MCC shall direct the corrective actions and, if necessary, MCC will
inform to Power Plant Engineering Department for their analysis and resolution.

For Oil consumption limits refer to the latest AMM revision.

3) Spectro-photometric Analysis Program

The Spectro-photometric analysis program is not recommended by Rolls Royce in accordance with the Rolls
Royce Notice to Operators 9, therefore Avianca does not use this program.

4) MAGNETIC CHIP DETECTOR - DEBRIS ASSESSMENT AND RECORDING

Avianca performs for B787 fleet the Analysis of the Master Chip Detector in accordance with task cards 79-
220-01-01 and 79-220-02-01(OIL DEBRIS MONITORING SYSTEM MAGNETIC HEAD) If a discrepancy is
found, Avianca shall take the required corrective actions in accordance with the task card instructions.

5.7. RELIABILITY PROGRAM

1) The Reliability Department issues a “Monthly Reliability Report” where ETOPS events are also reported.
An “ETOPS event” is an ETOPS relevant event occurring during an ETOPS flight. An “ETOPS relevant
event” is a malfunction, or degradation, or IFSD, or in-flight event requiring crew decision to turn back,
diversion or continue under increased level of alertness.

2) CASS department performs the events analysis when they occur. The reliability program objective is early
identification and prevention of ETOPS–related problems, adverse trends and event-oriented. In addition to
the items required to be reported by FAR 21.374 and FAR 121.703, the following items should also be
included:
a) In-flight shutdown (IFSD).
b) Diversion or turn Back.
c) Uncommanded power changes or surges.
d) Inability to control the engine or obtain desired power.
e) Failures, malfunctions or defects associated with ETOPS significant items.
f) Any other event to the detriment of ETOPS flight.
g) Inadvertent fuel loss or unavailability, or uncorrectable fuel imbalance in flight.
h) APU in-flight start failures occurring during actual ETOPS operations, and
i) APU in-flight unsuccessful star attempt occurring during routine sampling which exceed the airframe
and APU manufacturer specifications.
j) Any event which can attempt with the flight safety and landing safety of the aircraft on ETOPS
operations.

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3) CASS Department will report all those events to all the Directors (or their representatives) to obtain from
them an immediate corrective action.
4) Quality Control will provide to the UAEAC and FAA all corrective actions taken. Report mentioned above
has to be made before the MEL due date is reached and shall identify the following information:
a) Event.
b) AIRPLANE (Type, S/N and Registry).
c) ENGINE (model and serial number).
d) Total time, cycles and time since last shop visit.
e) For aircraft systems, time since overhaul or last inspection of the discrepant unit.
f) Phase of flight.
g) Corrective action.
5) All ETOPS significant events and flight phase must be identified and reported to the UAEAC on form RAC
8010-4 (Annex 2-1) and must be electronically submitted to the FAA trough the registered user functions of
the Service Difficulty Reporting (SDR) website (http://av-info.faa.gov/sdrx). These actions will be performed
by Quality Control.

5.8. FULFILLMENT OF CMP REQUIREMENTS

Avianca ETOPS manual is based on the approved Boeing B787 ETOPS CMP Document as a manufacture’s
approved document and complies with the FAA AC 120-42B.

1) Avianca shall incorporate and keep all modifications required on the Boeing B787 CMP, in order to comply
with the required configuration to perform ETOPS flight with B787 fleet.
2) Engineering Division through the Engineering Departments is responsible of the Program and Manual to
implement and control the requirements of the CMP document and its revisions. The Engineering
Departments control the airframe items, APU items and engine and propulsion items for ETOPS operation.
3) Maintenance Programs Engineering Department arrange a status control document that includes the CMP
item, description, reference document, CMP interval, Avianca and other basic data (see Annex 1 – CMP
ITEMS CROSS REFERENCE).
Note: Pertinent information about CMP Service Bulletins can be verified at the respective Engineering
Department.
4) If a new Aircraft, APU or Engine enters to Avianca fleet, CMP requirements will be verified before beginning
ETOPS operation and will be included in the next revision of this manual.

5.9. ETOPS MAINTENANCE TRAINING

1) Avianca provides continuous training to personnel previously selected to be qualified on ETOPS flights,
maintenance checks and requirements. These personnel have been trained and have experience on Boeing
B787 aircraft/engine systems maintenance and must be UAEAC certified and/or FAA certified.
2) Technical Training Department is responsible for developing the courses programs and PET (Manual de
Políticas de entrenamiento técnico) manual, providing the appropriate ETOPS training for the airplane-
engine combination, for all maintenance personnel performing maintenance on ETOPS airplanes, including
contracted local and foreign repair stations. Revisions to ETOPS Training Program and courses shall be
submitted to the UAEAC for its approval. Recurring Training is established by Technical Training
Department every 2 year.
3) Into the ETOPS training subjects, there is emphasis in ETOPS flight check / service, handling of MEL and
dispatch deviations procedures, acknowledgment of ETOPS approved parts, and required aircraft
configuration identifying all Significant System. This ETOPS training is a supplement of the aircraft, engine
and systems training. They provide the basis and philosophy to keep the aircraft configuration for ETOPS
operation.

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4) Quality Division will control the records and qualification of ETOPS maintenance personnel and will be
responsible for accrediting or rescinding such qualification to any maintenance person, depending upon
each person requirement.
5) Technicians mentioned above are assigned by the Maintenance Department and Quality Control
Department and this warranties that only trained ETOPS personnel perform ETOPS duties on the B787
fleet. In case of foreign bases, the Out-Station Coordinator will arrange the training of people of those bases
if it is necessary. Technical Training Department is in charge of keeping the list of ETOPS trained personnel
and shall program recurrent courses.

5.10. “ETOPS” PARTS AND ROTABLES CONTROL

B787 fleet has integrated all ETOPS requirements due to all procedures because the B787 is designed and
manufactured as an ETOPS airplane. For that reason, the IPD documents currently does not show any part
described us not approval for ETOPS. However, to identify parts with a restricted usage on ETOPS (Extended
Range) aircraft, the following notes appear in the IPD as follows:

“NOT APPROVED FOR ETOPS”

“NOT APPROVED FOR ETOPS AFTER (date)”
“NOT APPROVED FOR ETOPS WITHOUT (SB xxxx) AFTER (date)”

NOTE 1: When the ETOPS notes is shown in the IPD immediately below the description corresponding to the
basic PN, then the ETOPS information is linked to the basic PN.
NOTE 2: When the ETOPS note is shown in the IPD immediately below the RPLD BY or I/W PN, then the
ETOPS information is linked only to this PN.
NOTE 3: ETOPS notes are in accordance with the ETOPS parts list which is extracted from the latest available
Configuration, Maintenance and Procedures document (CMP) reference: AI/EA 5000.
NOTE 4: Even though a part may be physically interchangeable with an ETOPS part, it must not be installed
on an ETOPS aircraft.

Maintenance personnel must use the applicable IPD for parts verification prior to its installation on an ETOPS
aircraft. All parts in IPD are approved for ETOPS, unless it states “NOT APPROVED FOR ETOPS”. Main
purpose of ETOPS parts and Rotable Control Program is to keep the airplane in the configuration
airframe/engine that was approved on the type certificate for ETOPS operations. Additional inside AMOS
system can identify the ETOPS parts.

1) Production Planning and Control Department is responsible for controlling the removal of hard time
components.
2) Reliability Department is responsible for the statistical control of component removals.
3) Materials Division is responsible for keeping, storing and controlling ETOPS parts, at local and foreign
locations and as well as borrowed and pooled parts. Also it must ensure that ETOPS parts are repaired,
overhauled maintaining the required ETOPS configuration according the work scope given by Engineering.
These parts are previously reviewed by the Quality Control Department so that will assure their traceability.
The procedures and handling of the Pool items are kept by the Materials Division. All borrowed and pooled
parts will be verified by part number and dash number as acceptable for ETOPS in accordance with the
applicable IPD by the area who requested the part.

5.11. VERIFICATION FLIGHT

All verification flights are Non-ETOPS. When one or more of the below mentioned conditions occur, it is required
to analyze and determine if a verification flight is required.

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a) After an engine change.

b) After a breakdown or a major component change in the engine fuel system or engine oil system.
c) After a failure in a critical system where it cannot be confirmed that the subsequent maintenance action
has rectified the original failure.
d) After a failure which are altitude related or which give intermittent indications during flight and are
significant to Airworthiness.
e) If no ground test is relevant to ETOPS or the fault cannot be reproduced on ground.
f) After any C check.
g) After an IFSD if this does not require an engine change.
Maintenance Director and/or Engineering Director are responsible for analyzing and taking the decision to
perform a revenue or non-revenue flight.

5.12. REPORTING THE AIRCRAFT MALFUNCTION OR DISCREPANCY TO THE ARRIVAL AIRPORT

1) The Maintenance Base Representative has the responsibility (In BOG base the B787 Fleet Manager) to
send a message to the departing base and contact MCC, reporting the discrepancy and any corrective
action taken and/or pending to perform, in order to prepare the resources for the required corrective actions.
2) All messages shall be copied to the Maintenance Division Director, MCC and B787 fleet Manager. Each
message must include date, flight number, aircraft registry, departure time and aircraft condition.
3) B787 Fleet Manager must have the control and follow-up of those messages, including the critical
Maintenance Reports of a Significant System or power plant system.
4) Whenever a NON-ETOPS 180 component will be installed on the aircraft, the aircraft is degraded in
accordance with the approved IPD restrictions. (For details refer to item 5.2.(5) of this manual).

5.13. ETOPS MEL ITEMS

1) Avianca’s FAA and UAEAC approved MEL manual is customized in accordance with the latest revision of
the FAA’s MMEL.
2) MEL ETOPS items and its restrictions are mentioned into remarks or exceptions column as applicable and
are stated as “Flight remains within XXX minutes of landing at a suitable airport”.
3) For deferring any MEL item (including ETOPS items), the only approved source is the FAA and UAEAC
approved Avianca’s B787 MEL manual, following the category designation and all the remarks, operational
and maintenance procedures.

5.14. MAINTENANCE AND INSPECTION CHECKS

1) Avianca B787 Maintenance Program is approved by the FAA and accepted by UAEAC. The Avianca B787
MP is developed in accordance with the approved and lasted revision of MRB and MPD, policies included
into the Avianca’s GMM.
2) Corrective and preventive maintenance and its alterations shall be performed by competent personnel using
adequate facilities and equipment. Specifically, for ETOPS it shall be performed by a group of qualified and
authorized personnel according to the requirements of the ETOPS program and this ETOPS manual.

At stations not supported by Avianca, corrective and preventive maintenance will be sub-contracted with
certified agencies with ETOPS qualified personnel. These agencies shall comply with Avianca’s policies,
procedures, standards that will be verified by Regulatory Compliance Department.
If substantial changes to maintenance and training procedures, practices or limitations that affect the
qualification required for ETOPS operations are made, those changes must be approved by FAA/UAEAC
before such changes are made.
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5.15. ETOPS CHECK

Previous to each ETOPS flight (Except operations 75 min or less) and in addition to the corresponding
Maintenance Line Check, an ETOPS check must be performed in order to ensure and verify the status of the
entire aircraft and the ETOPS systems. This check shall be performed at the main departure base, where the
complete ETOPS CHECK task card must be performed (Avianca task card No. 12-000-00-00-ENG). This task
combines the ETOPS-CMP requirements and the Avianca ETOPS tasks. Task will be performed within 2 hours
previously any ETOPS flight, and be signed-off by an ETOPS qualified person. During a Transit at any base
included in the “Especificaciones de Operacion Colombianas” as transit base (Leg), ETOPS CHECK task card
(Avianca task card No. 12-000-00-00-ENG), has to be accomplished verifying on the maintenance log book
that ETOPS CHECK task was accomplished at the main base.

The task card N° 12-000-00-00-ENG separates the activities of Engine Oil, VFSG (1 and 2) and APU servicing
in order to mitigate the associated risk for an improper servicing, the ETOPS check also has warning notes
emphasizing the criteria of those tasks.

If in an ETOPS flight it is made a non-scheduled stop because of weather conditions, medical emergency or
other causes different to mechanical issues, it’s not required to perform another ETOPS check to continue the
flight. If a mechanical discrepancy develops as a result of the diversion or turn back, to continue the flight it is
required to perform another ETOPS Check.

NOTE 1: For practical effects, to define when to perform the ETOPS check, a Main base is the departure base
where ETOPS flight starts, other in-between stops between the principal departure airport and arrival
airport are considered a Transit base or leg.

NOTE 2: The set of reference job cards of the ETOPS check must be kept in the base where the check is
performed. The task card 12-000-00-00-ENG “ETOPS Check” (latest revision) must be signed-off in
the spaces provided for that purpose, after that, the form shall be sent back to BOG station for filing
in the Technical Records Department. Reference job cards will be updated according to MPD last
revision by Maintenance Programs Department.

5.16. ETOPS TASK CARDS

ETOPS maintenance task cards are identified by “ETOPS” marked on the top of the first page of each
document. In accordance with the CMP and MPD associated B787 fleet has integrated all ETOPS requirements
due to all procedures because the B787 is designed and manufacturer as and ETOPS airplane. Propulsion
systems, structures, and critical systems have been designed and thoroughly tested to provide the redundant
levels of safety and reliability required for these Extended Operations (ETOPS) flights.

5.17. ETOPS MAINTENANCE PROCEDURES

Every ETOPS maintenance activity must be performed by qualified technicians in accordance with paragraph
5.9. Previous to an ETOPS flight maintenance personnel must accomplish and verify the following basic steps:

a) Perform the ETOPS check and make the register of it on the aircraft Log Book, additional to the
corresponding Line-Maintenance Check (48 Hrs, 10 DY).
b) Review the aircraft maintenance Log Book to make sure that all entry reports and corrective action were
performed and recorded properly before signing and recording the licenses.
c) Make sure that open reports on the Log Book do not have any MEL restrictions for ETOPS.

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NOTE: If at least one of the above conditions is not accomplished, the aircraft shall be re-scheduled for a NON-
ETOPS flight.

d) Any open deferred item that has an ETOPS restriction in accordance with the approved MEL must be
notified to MCC, dispatch control center and B787 Fleet Manager.
e) Check on Multifunctional Display into maintenance pages that airplane Significant Systems are operating
properly with no pending reports affecting them.
f) After airplane departure, immediately send the message to arrival/destination base/station (see section 5.12
of this manual)

5.18. AIRPLANE SIGNIFICANT SYSTEMS

The intent of this list is to identify systems that are significant to their ETOPS operation and that are focused
on the "Preclude and Protect" philosophy around an ETOPS operation. Systems not included in this list are in
no way considered unimportant, they will be tracked in the operator statistically based reliability program or
Continuous Analysis and Surveillance System (CASS) separately from the ETOPS Significant Systems.

ATA DESCRIPTION 787 ETOPS SIGNIFICANT SYSTEM

Equipment Cooling System
Cabin Pressure Control System
Pack Flow Control System
21 Air Conditioning
Pack Cooling and Pack Temperature Control System
Zone Temperature Control System
Power Electronics Cooling System
Autopilot Flight Director System
22 Autoflight
Thrust Management System
High Frequency Communication System
23 Communications
Satellite Communication (SATCOM) System
Generator Drive System
Electrical Power Generation and Start System
24 Electrical Power
AC Generation and Bus Control
DC Power
Engine Fire Detection
APU Fire Detection
26 Fire Protection
Cargo Compartment Smoke Detection
Cargo Compartment Fire Extinguishing
Engine Fuel Feed System
28 Fuel APU Fuel Feed System
Fuel Quantity Indicating System*
29 Hydraulic Ram Air Turbine (RAT) – Hydraulic Function Only
Wing Ice Protection System
Engine Anti-Ice
Cabin Air Compressor Inlet Ice Protection
Pitot-Static Anti-Ice System
30 Ice and Rain Protection
Angle-of-Attack (AOA) Anti-Ice System
Total Air Temperature Heat
Engine Probe Heat
Window Heat System
Integrated Surveillance System – Weather Radar Only
34 Navigation
Flight Management Function

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Auxiliary Power Unit (APU)

APU Mounts
APU Electrical
APU AIr Inlet System
APU Drain System
APU Engine
49 Airborne APU
APU and Generator Lubrication System
APU Engine Fuel System
APU Ignition System
APU Control System
APU Exhaust Gas Temperature Indicating System
APU Oil Indicating System
71 Power Plant ALL
72 Engine ALL
73 Engine Fuel and Control ALL
74 Ignition ALL
75 Engine Air ALL
76 Engine Controls ALL
77 Engine Indicating ALL
79 Engine oil ALL

5.19. APU IN-FLIGHT START RELIABILITY

This program is intended to verify the in-flight start and run capability. All Avianca’s B787 pilots are requested
to fill out the format “APU In-flight Start Monitoring” (Form 01-033 see annex 2-2) once a month for each
airplane, during operations with final destination BOG, to establish the behavior of the APU when it is started
during cruise at low charges. The mentioned format includes the following data:

- Aircraft register number.

- Date.
- Fight number.
- SAT Degrees Celsius.
- Altitude (Fleet).
- Max EGT during start.
- APU start attempts.
- Time since T/O or last APU start.
- Captain name.

The In-flight APU starts do not need to be performed on ETOPS flights, although the APU must be in the
ETOPS configuration in accordance with the CMP requirements.

The start attempt should be initiated before top of descent, or at such time that will ensure a 2-hour cold soak
at altitude before the start attempt.

Within route or track constraints, the objective would be met by attempting a start near the highest altitude
assigned the route or track, and the final attempt near the lower altitude limits of the route or track, as defined
by ATC. These altitudes should be representative of the ETOPS routes flown.

If the APU fails to start on the first attempt, subsequent start attempts may be made within the limits of the
airframe and APU manufacturer’s recommended procedures.

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Once the Format “APU IN-FLIGHT START MONITORING” is completely filled out, Pilots will insert it in the
maintenance book and will inform to ETOPS group maintenance Leader that the form was filled out. ETOPS
maintenance technicians must collect this form and send it to the Power Plant Engineering Department to make
the statistic and/or define the troubleshooting actions.

Avianca will be reported any occurrences of an ETOPS configured APU in-flight unsuccessful start attempt
occurring during routine sampling (which exceed the airframe and APU manufacturer design specifications) to
the UAEAC. The final report should include corrective actions taken as well as the status of corrective action
programs and fleet upgrades.
The engineering Division through the Power Plant Engineering Department is responsible for analyzing and
monitoring this program and reports the findings or discrepancies to Reliability Department at the Reliability
monthly meeting which must be assisted by all Maintenance areas. The Form 01-033 is managed by Power
Plant Engineering Department refers to Annex 2-2.

The rolling 12 –month APU in-flight start rate must be above 95 percent and if it drops below, Power Plant
Engineering must initiate an investigation into any common cause effects or systemic errors in procedures.

5.20. ETOPS 207

The Boeing 787-8 airplanes powered by RR engines are all capable of ETOPS 180/207 minutes when
configured per the CMP document item 49-2-1 (Item MEL 49-11-01 and 49-41-01) and the required cargo fire
suppression system identified in Annex 1 numeral 4.

ETOPS 207 minute is an operation extension (15%) for an airplane type certificated to 180 minutes and requires
a minimum of 222 minutes of cargo fire suppression, Avianca fleet meets the 787-8 Cargo Fire suppression
system configuration requirements to 345 Minutes for ETOPS in accordance with HRD/LRD Halon bottles
installed.

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6. ACRONYMS

AC Advisory Circular (FAA)

AD Airworthiness Directive
ACARS Aircraft Communication Addressing and Reporting System
AFM Airplane Flight Manual
AMM Aircraft Maintenance Manual
APU Auxiliary Power Unit
ASG APU Starter Generator
ATA American Transport Association
CAC Cabin Air Compressor
CFR Code of Federal Regulations (United States)
CMCF Central Maintenance Computing Function
CMP Configuration, Maintenance and Procedures (for ETOPS)
ELCU Electrical Load Control Unit
EO Engineering Order
EOD Engineering Order Document
ETOPS Extended Operations
FAA Federal Aviation Administration (United States)
ELCU Electrical Load Control Unit
GCU Generator Control Unit
GE General Electric (engine manufacturer)
HRD High Rate Discharge (fire suppression bottle)
ICA Instructions for Continued Airworthiness
IFSD In-flight Shutdown
IPT Intermediate Pressure Turbine
JIC Job Instruction Card
LRD Low Rate Discharge (fire suppression bottle)
RR Rolls Royce (engine manufacturer)
MMEL Master Minimum Equipment List
MPD Maintenance Planning Document
MTBUR Mean Time Between Unscheduled Removals
ODI Oil Deflector Insert
P/N Part Number
SB Service Bulletin
SL Service Letter
UAEAC Unidad Administrativa Especial de la Aeronáutica Civil
VFSG Variable Frequency Starter Generator

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ANNEX 1 - CMP ITEMS CROSS

REFERENCE
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1. SCOPE

This annex is based on the latest revision of the Boeing CMP, and Avianca extract and add the respective
comment on the required CMP items.

CMP Compliance Statement

B787 airplane family ETOPS CMP document applies to aircraft with type design of the 787 is found to be
suitable for ETOPS operation in accordance with the provisions of Title 14 Code of Federal Regulations (CFR)
121.162(b) and (c). Additionally, type design changes that require ETOPS approval have been evaluated in
accordance with 14 CFR 25.3 and 25.1535 and found suitable for ETOPS and FAA AC 120-42B.

The Type Design, systems reliability and performance of the considered airplane models were evaluated by
the FAA and found suitable for Extended Range operations when configured, maintained and operated in
accordance with the B787 CMP.

2. AVIANCA ETOPS MANUAL ANNEX 1 LAYOUT.

REV
Revision number where the item was included or had a modification.

CMP Item
The CMP items have the following format:
ATA + Chapter Engine or APU manufacturer + Sequential Number
Where:

- Chapter: is on one digit (1 for 'Configuration', 2 for 'Maintenance', 3 for 'Procedure')

- Engine manufacturer: is on two digits (it depends on the Motorist name: 01 for Rolls Royce, etc...)
- Sequential Number: is on one digit and it is automatically

Requirement
Description of the CMP item

Source
This field contains the applicable method of compliance for each CMP item.
A Source is a logical combination of document references such as: MOD, SB, VSB, AMM references, MPD
references, FCOM references, AD references, MEL items, etc...

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Incorporation Schedule
This Field shows the requirement that must be completed to ETOPS operation.

CMP interval
If it is a Maintenance item, the schedule can have several format: the schedule can be cyclic (for instance every
18 months, every weeks or every day...), it can also be expressed with an end date (before 25/JAN/2007), etc.
...

MP Interval
This field shows how Operator is controlled this CMP item.

CMP Applicability
This field shows the information related to incorporation or effectivity to each CMP item.

Remarks
This field shows how Operator complies with the CMP requirements, limitations or not applicable conditions.

CMP Part
This field shows the CMP part applicable to each CMP item in accordance with Boeing B787 CMP manual.

3. APPROVED AIRCRAFT MODEL/ENGINE COMBINATIONS

4. SYSTEM DESIGN CAPACITY

a) ATA 26: Cargo Fire Protection

Operator fleet meets the 787-8 Cargo Fire Suppression System Configuration requirements to 345 Minutes for
ETOPS in accordance with HRD/LRD Halon bottles installed:

System Time Capabilities 787-8/RR Trent 1000

Time capability of the most limiting 787 system other than cargo fire suppression 345 Minutes
787-8 Cargo Fire HRD Halon Bottles (1A, 1B): P/N 474422-1 (Qty 2) 306 Minutes
Suppression System LRD Halon Bottle (2A, 2B, 2C): P/N 474456-1 (Qty 3)
Configuration (2D): P/N 474490-1 (Qty 1)
(2E): P/N 474489-1 (Qty 1)
Filter/Regulator: P/N 474435

b) Engine Manufacturer Items, Airframe Items and Auxiliary Power Unit Requirements
Operator B787 fleet is able to perform ETOPS 180/207 Minutes Operations. The following table specify each
CMP requirement and how is accomplished.

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CMP Item Requirement Source Incorporation Schedule INTERVAL CMP Applicability Remarks CMP Part
CMP MP
N 72-1-3 Engine – Trent 1000 Package B – CMP Revision V Prior to ETOPS up to N/A N/A Engines Trent 1000 – Package B Operator has Trent 1000 ENGINE
Intermediate Pressure Compressor 180/207 Engines D2 or D3 model MANUFACTU
(IPC) shaft assembly and (Package C or TEN). RER ITEMS
Intermediate Pressure Compressor
(IPC) stage 1 and stage 2 blades

N 72-2-5 Engine – Trent 1000 Package B – CMP Revision V Prior to ETOPS up to N/A N/A Engines Trent 1000 – Package B Operator has Trent 1000 ENGINE
Intermediate Pressure Compressor 180/207 Engines D2 or D3 model MANUFACTU
(IPC) shaft assembly and (Package C or TEN). RER ITEMS
Intermediate Pressure Compressor
(IPC) stage 1 and stage 2 blades

N 72-3-1 Engine – Trent 1000 Package B – CMP Revision V Prior to ETOPS up to N/A N/A Engines Trent 1000 – Package B Operator has Trent 1000 ENGINE
Intermediate Pressure Compressor 180/207 Engines D2 or D3 model MANUFACTU
(IPC) shaft assembly and (Package C or TEN). RER ITEMS
Intermediate Pressure Compressor
(IPC) stage 1 and stage 2 blades

N 72-1-4 Engine – Trent 1000 Package B – CMP Revision V Prior to ETOPS up to N/A N/A Engines Trent 1000 – Package B Operator has Trent 1000 ENGINE
Intermediate Pressure Compressor 180/207 Engines D2 or D3 model MANUFACTU
(IPC) shaft assembly and (Package C or TEN). RER ITEMS
Intermediate Pressure Compressor
(IPC) stage 1 and stage 2 blades

N 72-2-6 Engine – Trent 1000 Package B – CMP Revision V Prior to ETOPS up to N/A N/A Engines Trent 1000 – Package B Operator has Trent 1000 ENGINE
Intermediate Pressure Compressor 180/207 Engines D2 or D3 model MANUFACTU
(IPC) shaft assembly and (Package C or TEN). RER ITEMS
Intermediate Pressure Compressor
(IPC) stage 1 and stage 2 blades

N 72-1-5 Engine – Trent 1000 Package C – CMP Revision V Prior to ETOPS up to NOTE NOTE Engines Trent 1000 – Package C NOTE: See section 5 of this ENGINE
Intermediate Pressure Compressor 140 (Trent 1000-D2) Annex MANUFACTU
(IPC) shaft assembly and RER ITEMS
Intermediate Pressure Compressor
(IPC) stage 1 and stage 2 blades

N 72-2-7 Engine – Trent 1000 Package C – CMP Revision V Prior to ETOPS up to NOTE NOTE Engines Trent 1000 – Package C NOTE: See section 5 of this ENGINE
Intermediate Pressure Compressor 140 (Trent 1000-D2) Annex MANUFACTU
(IPC) shaft assembly and RER ITEMS
Intermediate Pressure Compressor
(IPC) stage 1 and stage 2 blades

N 72-3-2 Engine – Trent 1000 Package C – CMP Revision V Prior to ETOPS up to NOTE NOTE Engines Trent 1000 – Package C NOTE: See section 5 of this ENGINE
Intermediate Pressure Compressor 140 (Trent 1000-D2) Annex MANUFACTU
(IPC) shaft assembly and RER ITEMS
Intermediate Pressure Compressor
(IPC) stage 1 and stage 2 blades

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CMP Item Requirement Source Incorporation Schedule INTERVAL CMP Applicability Remarks CMP Part
CMP MP
N 72-1-6 Engine – Trent 1000 Package C – CMP Revision V Prior to ETOPS up to NOTE NOTE Engines Trent 1000 – Package C NOTE: See section 5 of this ENGINE
Intermediate Pressure Compressor 180 (Trent 1000-D2) Annex MANUFACTU
(IPC) shaft assembly and NOTE: 207-minute RER ITEMS
Intermediate Pressure Compressor operations prohibited.
(IPC) stage 1 and stage 2 blades

N 72-2-8 Engine – Trent 1000 Package C – CMP Revision V Prior to ETOPS up to NOTE NOTE Engines Trent 1000 – Package C NOTE: See section 5 of this ENGINE
Intermediate Pressure Compressor 180 (Trent 1000-D2) Annex MANUFACTU
(IPC) shaft assembly and NOTE: 207-minute RER ITEMS
Intermediate Pressure Compressor operations prohibited.
(IPC) stage 1 and stage 2 blades

N 72-3-3 Engine – Trent 1000 Package C – CMP Revision V Prior to ETOPS up to NOTE NOTE Engines Trent 1000 – Package C NOTE: See section 5 of this ENGINE
Intermediate Pressure Compressor 180 (Trent 1000-D2) Annex MANUFACTU
(IPC) shaft assembly and NOTE: 207-minute RER ITEMS
Intermediate Pressure Compressor operations prohibited.
(IPC) stage 1 and stage 2 blades

N 72-1-7 Engine – Trent 1000 Package C – CMP Revision V Prior to ETOPS greater NOTE NOTE Engines Trent 1000 – Package C NOTE: See section 5 of this ENGINE
Intermediate Pressure Compressor than 180/207 (Trent 1000-D2) Annex MANUFACTU
(IPC) shaft assembly and RER ITEMS
Intermediate Pressure Compressor
(IPC) stage 1 and stage 2 blades

N 72-2-9 Engine – Trent 1000 Package C – CMP Revision V Prior to ETOPS greater NOTE NOTE Engines Trent 1000 – Package C NOTE: See section 5 of this ENGINE
Intermediate Pressure Compressor than 180/207 (Trent 1000-D2) Annex MANUFACTU
(IPC) shaft assembly and RER ITEMS
Intermediate Pressure Compressor
(IPC) stage 1 and stage 2 blades

72-2-1 Engine – Intermediate Pressure CMP Revision K – Rolls- Prior to ETOPS greater N/A N/A Retrofit Options & Applicability: CMP 72-2-1 Inspections are ENGINE
Turbine (IPT) blade Inspection – OR Royce Trent 1000 than 180/207 TRENT1000-D/01, TRENT1000- not applicable to Avianca MANUFACTU
compliance to CMP Item 72-1-1 NMSB 72-AH260 D/01A Engines Boeing 787 fleet, refer to CMP RER ITEMS
which is a replacement process. fitted with Part No.FW63838. 72-1-1 for more information.
Engines prior to
Serial No.10149, that do not have
Service Bulletin (Modification) 72-
H409 embodied.

R 72-1-1 Engine – Intermediate Pressure CMP Revision K – Rolls- Prior to ETOPS greater N/A N/A Retrofit Options & Applicability: Operator Trent 1000 Engines ENGINE
Turbine (IPT) blade replacement – Royce Trent 1000 SB 72- than 180/207 TRENT1000-D/01, TRENT1000- has MOD 72-H409 MANUFACTU
OR compliance to CMP Item 72-2-1 H409 or MOD 72-H409 D/01A, Engines incorporated. RER ITEMS
which is an inspection. prior to Serial No.10149. CMP 72-1-1 restrictions are
not applicable to Avianca
Boeing 787 fleet.

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ETOPS MANUAL
CMP Item Requirement Source Incorporation Schedule INTERVAL CMP Applicability Remarks CMP Part
CMP MP
R 72-1-2 Engine – Installation of an Oil CMP Revision K – Rolls- Prior to ETOPS greater N/A N/A Production Incorporation & Operator Trent 1000 are ENGINE
Deflector Insert (ODI) into VFSG Royce Trent 1000 SB 72- than 180/207 Effectivity: Package C engines TRENT MANUFACTU
gear shaft H666 or MOD 72-H666 Production line incorporation 1000-D/01 with the modified RER ITEMS
beginning with line 132 and beyond. External Gearbox P/N
All Trent 1000 Package C engines 7000147J.
will include the modification. CMP 72-1-2 restrictions are
not applicable to Avianca
Boeing 787 fleet.

N 72-1-8 Engine – Trent 1000-TEN – CMP Revision V Prior to ETOPS up to NOTE NOTE Engines Trent 1000-TEN (Trent NOTE: See section 5 of this ENGINE
Intermediate Pressure Compressor 180/207 1000-D3) Annex MANUFACTU
(IPC) shaft assembly and RER ITEMS
Intermediate Pressure Compressor
(IPC) stage 1 and stage 2 blades

N 72-2-10 Engine – Trent 1000-TEN – CMP Revision V Prior to ETOPS up to NOTE NOTE Engines Trent 1000-TEN (Trent NOTE: See section 5 of this ENGINE
Intermediate Pressure Compressor 180/207 1000-D3) Annex MANUFACTU
(IPC) shaft assembly and RER ITEMS
Intermediate Pressure Compressor
(IPC) stage 1 and stage 2 blades

N 72-3-4 Engine – Trent 1000-TEN – CMP Revision V Prior to ETOPS up to NOTE NOTE Engines Trent 1000-TEN (Trent NOTE: See section 5 of this ENGINE
Intermediate Pressure Compressor 180/207 1000-D3) Annex MANUFACTU
(IPC) shaft assembly and RER ITEMS
Intermediate Pressure Compressor
(IPC) stage 1 and stage 2 blades

R 72-2-2 Engine - Trent 1000-TEN – High CMP Revision R – Prior to ETOPS 500 FC 500 FC Engines Trent 1000-TEN (Trent Accomplished with Operator ENGINE
Pressure Turbine (HPT) blade (AMM) 1000-D3) Boeing 787 Maintenance MANUFACTU
inspection B787-A-R72-00-00-23C- Program MPD 72-245-01 (left) RER ITEMS
280C-A. and 72-245-02 (right).

R 72-2-3 Engine – Trent 1000-TEN – CMP Revision V – (CIR) Prior to ETOPS 500 FC NOTE Engines Trent 1000-TEN (Trent NOTE: See section 5 of this ENGINE
Intermediate Pressure Compressor 72-32-31-200-801, (CIR) 1000-D3) Annex MANUFACTU
(IPC) shaft assembly and 72-32-32-200-801 and RER ITEMS
Intermediate Pressure Compressor (CIR) 72-32-32-200-802.
(IPC) stage 1 and stage 2 blade
inspection

D 72-2-4 CMP Item deleted ENGINE

MANUFACTU
RER ITEMS

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CMP Item Requirement Source Incorporation Schedule INTERVAL CMP Applicability Remarks CMP Part
CMP MP
R 73-2-1 Engine – Trent 1000-TEN – Dry the CMP Revision R – Prior to ETOPS 250 FC 250 FC Engines Trent 1000-TEN (Trent Accomplished with Operator ENGINE
P30 Inlet on the Electronic Engine Maintenance Planning 1000-D3) Boeing 787 Maintenance MANUFACTU
Controller (EEC) Document (MPD) Program MPD 73-220-01 (left) RER ITEMS
D011Z009-03 item and 73-220-02 (right).
numbers 73-220-01
(left) and 73-220-02
(right).

N 72-1-9 Engine – Trent 1000-TEN – CMP Revision V Prior to ETOPS greater NOTE NOTE Engines Trent 1000-TEN (Trent NOTE: See section 5 of this ENGINE
Intermediate Pressure Compressor than 180/207 1000-D3) Annex MANUFACTU
(IPC) shaft assembly and RER ITEMS
Intermediate Pressure Compressor
(IPC) stage 1 and stage 2 blades

N 72-2-11 Engine – Trent 1000-TEN – CMP Revision V Prior to ETOPS greater NOTE NOTE Engines Trent 1000-TEN (Trent NOTE: See section 5 of this ENGINE
Intermediate Pressure Compressor than 180/207 1000-D3) Annex MANUFACTU
(IPC) shaft assembly and RER ITEMS
Intermediate Pressure Compressor
(IPC) stage 1 and stage 2 blades

R 21-1-1 Air Conditioning – Cabin Air CMP Revision K – SB Prior to ETOPS greater N/A N/A Production Incorporation & Not applicable to Operator AIRFRAME
Conditioning and Temperature 787-21-0018 than 180/207 Effectivity: fleet by L/N ITEMS
Control System, Software Change From production line number 89 and affected.
beyond. CMP 21-1-1 restrictions are
not applicable to Avianca
Boeing 787 fleet.

21-1-2 Air Conditioning Cooling – Pack CMP Revision K – SB Prior to ETOPS greater N/A N/A Production Incorporation & 1). Avianca B787 L/N 217, AIRFRAME
Flow Control System – Cabin Air 787-21-0055 than 180/207 Effectivity: 228, 239 and 242 are affected ITEMS
Compressor, Change. From production line number 264 with P/N 7010101H08 are not
and beyond. approved for ETOPS greater
CAC Part Number 7010101H09 or than 180/207.
later is required for the 787-8 for Retrofit Options & Applicability:
greater than 180/207 ETOPS. CAC This SB is applicable to all airplanes 2). L/N 294 and on has CAC
Part Numbers 7010101H07 and up to and Part Number 7010101H09
7010101H08 are not approved for including 263. installed (CMP 21-1-2
ETOPS greater than 180/207. restrictions are not applicable).

21-1-3 Air Conditioning – Cabin Air CMP Revision K – SB Prior to ETOPS greater N/A N/A SB 787-21-0021 accomplish this Avianca Boeing 787 fleet has AIRFRAME
Conditioning and Pressurization 787-21-0021 than 180/207 service bulletin prior to ETOPS CN-AA35245 (SB 787-21- ITEMS
Control, Cabin Pressure Control greater than 180/207. 0021) incorporated.
System, Software Change CMP 21-1-3 restrictions are
not applicable to Avianca
Boeing 787 fleet.

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CMP Item Requirement Source Incorporation Schedule INTERVAL CMP Applicability Remarks CMP Part
CMP MP
24-1-1 ELECTRICAL POWER – AC CMP Revision K – SB Prior to ETOPS greater N/A N/A Production Incorporation & 1). Avianca B787 L/N 217 and AIRFRAME
Generation and Bus Control – 787-24-0035 or SB 787- than 180/207 Effectivity: 228 has GCU P/N 7000053 is ITEMS
Generator Control Unit (GCU) 24-0050 Line number incorporation of this SB not approved for operations
Replacement are 185; 195; 205; and up to and greater than 180/207 minutes.
including 210 for the 787-8. All
airplane beginning with line number 2). L/N 239 and on has GCU
223 will incorporate the improved P/N 7000053H03 installed
GCU. (CN-AA46134C incorporated)
(CMP 24-1-1 restrictions are
Note: SB 787-24-0035 was originally not applicable).
released to support operators
requiring immediate ETOPS
capability greater than 180/207. SB
787-24-0050 was released to
support remaining airplanes.

24-1-2 ELECTRICAL POWER – Power CMP Revision K – SB Prior to ETOPS greater N/A N/A Production Incorporation & CMP 24-1-2 restrictions are AIRFRAME
Distribution System – P100 and 787-24-0024 than 180/207 Effectivity: not applicable to Avianca ITEMS
P200 Generator Power Panels An equivalent modification is Boeing 787 fleet by L/N
Replacement. incorporated in line numbers 146 affected.
and beyond.

24-1-3 ELECTRICAL POWER – Electrical CMP Revision K – SB Prior to ETOPS greater N/A N/A Production Incorporation & CMP 24-1-3 restrictions are AIRFRAME
Power Generation and Start System 787-24-0030 than 180/207 Effectivity: not applicable to Avianca ITEMS
– Variable Frequency For 787-8 airplanes, line number Boeing 787 fleet by L/N
incorporation in production was affected.
accomplished on 185; 195; 205; 210
and beyond.

24-1-4 ELECTRICAL POWER – Electrical CMP Revision K – SB Prior to ETOPS greater N/A N/A Production Incorporation & CMP 24-1-4 restrictions are AIRFRAME
Power Generation and Start System 787-24-0011 than 180/207 Effectivity: not applicable to Avianca ITEMS
– Auxiliary Power Unit Start The new unit is installed on Boeing 787 fleet by L/N
Generator Replacement production line numbers 101 and affected.
beyond.

24-2-1 ELECTRICAL POWER – Power Maintenance Planning Prior to ETOPS greater 2400 FH 2400 FH Maintenance Planning Document Avianca Boeing 787 AIRFRAME
Distribution System – Electrical Document (MPD) than 180/207 (MPD) D011Z009-03 Item Number Maintenance Program MPD ITEMS
Load Control Unit P300/P400 D011Z009-03 Item 24-065-00 identifies inspections 24-065-00 was reduced to
Operational Test: Power Panel P300 Number 24-065-00 every 3 years. This interval must be 2400 FH to meet the CMP 24-
requires an operational test of the reduced to 2400 flight hours to meet 2-1 requierements.
Electrical Load Control the >180-min configuration
Unit (ELCU-P) every 2400 flight requirements.
hours per Aircraft Maintenance
Manual (AMM) B787-A-24-09-04-
05B-320A-A.

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CMP Item Requirement Source Incorporation Schedule INTERVAL CMP Applicability Remarks CMP Part
CMP MP
28-1-1 Main Tank Fuel Boost Pumps CMP Revision K – SB Prior to ETOPS greater N/A N/A Production Incorporation & Avianca Boeing 787 fleet has AIRFRAME
787-28-0017 than 180/207 Effectivity: P/N 39-0001-1400 ITEMS
All part number 39-0001-1300 with incorporated.
serial numbers 000736 and higher CMP 28-1-1 restrictions are
and all part number 39-0001-1400 not applicable to Avianca
have the improvement installed. Boeing 787 fleet.

29-1-1 Ram Air Turbine – Replacement CMP Revision K – SB Prior to ETOPS greater N/A N/A Production Incorporation & CMP 29-1-1 restrictions are AIRFRAME
787-29A0006 than 180/207 Effectivity: not applicable to Avianca ITEMS
The new RAT, part number Boeing 787 fleet by L/N
7000011H07 installed on airplane affected.
production line numbers 83 and
beyond.

29-2-1 HYDRAULIC POWER – Center Maintenance Planning Prior to ETOPS greater 125 FC N/A Maintenance Planning Document Avianca Boeing 787 fleet has AIRFRAME
Hydraulic System – Case Drain Document (MPD) than 180/207 (MPD) D011Z009-03 Item Number P/N 616807-5 and greater ITEMS
Filter Module Bypass Valve D011Z009-03 Item 29-200-00 identifies inspection incorporated.
Inspection – Part Number 616807-3* Number 29-200-00 every 6000 FH (Flight Hours). This CMP 29-2-1 restrictions are
Center Hydraulic System Thermal interval must be reduced to 125 not applicable to Avianca
Bypass Valve requires an inspection flight cycles to meet the >180-min Boeing 787 fleet.
every 125 flight cycles per Aircraft configuration requirements.
Maintenance Manual procedure
B787-A-29-11-53-02A-340A-A Note 1: 125 flight cycle inspections
(Case Drain Filter Module Thermal are not required for Part Number
Bypass Valve - Center - Functional 616807-5 and greater.
Test) or equivalent. Note 2: Operators should be aware
that Valve 616807-3 is physically
interchangeable with the 616807-5.

29-2-2 HYDRAULIC POWER – Left and CMP Revision K – No Prior to ETOPS greater 1000 FC N/A Note 1 : 1000 flight cycle Avianca Boeing 787 fleet has AIRFRAME
Right Hydraulic System – Case Service Bulletin than 180/207 replacement interval is not required P/N 616807-5 and greater ITEMS
Drain Filter Module Bypass Valve for Part Number 616807-5 and incorporated.
Replacement – Part Number greater. CMP 29-2-2 restrictions are
616807-3* Left and Right Hydraulic Note 2: Operators should be aware not applicable to Avianca
System Thermal Bypass that Valve 616807-3 is physically Boeing 787 fleet.
Valves require replacement every interchangeable with the 616807-5.
1000 flight cycles per Aircraft
Maintenance Manual procedures
B787-A-29-11-53-00A-520A and
B787-A-29-11-53-00A-720A for the
left system, and B787-A-29-11-53-
01A-520A and B787-A-29-11-53-
01A-720A for the right system (Case
Drain Filter Module Thermal Bypass
Valve - Left/Right -
Removal/Installation) or equivalent.

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DATE: OCT 17, 2019 PAGE 8
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CMP Item Requirement Source Incorporation Schedule INTERVAL CMP Applicability Remarks CMP Part
CMP MP
30-1-1 ICE AND RAIN PROTECTION CMP Revision K – SB Prior to ETOPS greater N/A N/A Retrofit Options & Applicability: Avianca Boeing 787 fleet has AIRFRAME
787-30-0012 than 180/207 This service bulletin is applicable to CN-A46685C incorporated. ITEMS
787-8 Airplanes, Line Numbers 7-9, CMP 30-1-1 restrictions are
20-21, 23-125, 127-132, 134-138, not applicable to Avianca
140-145, 147-168, 170-173, 175, Boeing 787 fleet.
177-179, 182-184, 186-187.

34-1-1 NAVIGATION – Flight Management CMP Revision K – SB Prior to ETOPS greater N/A N/A Production Incorporation & CMP 34-1-1 restrictions are AIRFRAME
Function – Flight Management Block 787-34-0016 than 180/207 Effectivity: not applicable to Avianca ITEMS
Point 2A SOFTWARE Revision This modification is incorporated in Boeing 787 fleet by L/N
production line numbers 175 and affected.
beyond.

49-2-1 For an "APU" EICAS status CMP Revision A Prior to ETOPS N/A N/A The Fault Isolation Manual requires CMP 49-2-1 restrictions was AUXILIARY
message that is set due to an ASG corrective action prior to dispatching included in Avianca MEL item POWER UNIT
scavenge oil filter clogged message flights that require the APU to be 49-41-01 in accordance with
(CMCF Message 49-10021 or 49- available. MEL relief can be used to current MMEL.
10031), where metal debris is dispatch the APU in an inoperative
confirmed during filter inspection in condition for the time limitation
accordance with the provisions of stated in the document.
the Fault Isolation Manual
procedures, the associated ASG
and all oil filters must be replaced
prior to the next ETOPS flight with
an operable APU. This requirement
does not preclude dispatch on an
ETOPS flight with an inoperable
APU under an approved Minimum
Equipment List.

49-1-1 AIRBORNE AUXILIARY POWER – CMP Revision K – SB Prior to ETOPS greater N/A N/A This SB provides improved starting Avianca Boeing 787 fleet has AUXILIARY
Auxiliary Power Unit (APU) Engine 787-49-0004 than 180/207 capability and reduces non- 7000546H13 incorporated. POWER UNIT
Fuel and Control – APU Engine Fuel commanded APU shutdown related CMP 49-1-1 restrictions are
System, Fuel Module Unit reliability problems by replacing the not applicable to Avianca
Replacement Fuel Module Unit (FMU). The SB Boeing 787 fleet.
requires the replacement of FMU
part numbers 7000546H11 and
70005465H12 with part number
7000546H13.

49-1-2 AIRBORNE AUXILIARY POWER – CMP Revision K – SB Prior to ETOPS greater N/A N/A Retrofit Options & Applicability: Avianca Boeing 787 fleet has AUXILIARY
Auxiliary Power Unit Engine 787-49-0011 than 180/207 This service bulletin is applicable to CN-AA42040 incorporated. POWER UNIT
Controls – Auxiliary Power Unit 787-8 Airplanes, line numbers 6 - 9, CMP 49-1-2 restrictions are
Controller, Software Change 20 - 21, 23 - 125, 127 - 132, 134 - not applicable to Avianca
138, 140 - 145, 147 - 168, 170 - Boeing 787 fleet.
179, 182 - 183, and 185 - 186.

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CMP Item Requirement Source Incorporation Schedule INTERVAL CMP Applicability Remarks CMP Part
CMP MP
49-1-3 AIRBORNE AUXILARY POWER – CMP Revision M – Prior to ETOPS greater N/A N/A Retrofit Options & Applicability: Avianca APU Model APS5000 AUXILIARY
Auxiliary Power Unit – Fuel Module Hamilton Sundstrand SB than 180/207 Pratt & Whitney AeroPower Auxiliary has SB APS 5000-49-021 POWER UNIT
Unit with Improved Drive Gear and APS 5000-49-021 Power Units (APU) Model incorporated.
Rotor Alignment APS5000A, Part Numbers CMP 49-1-3 restrictions are
7002907H02, 7002907H03, not applicable to Avianca
7002907H04 and 7002907H05. Boeing 787 fleet.
Serial Number effectivity: 25008 to
25011, 25015, 25017, 25018,
25022, 25023, 25026, 25028,
25030, 25031, 25033 to 25035,
25037, 25039 to 25041, 25044,
25049 to 25058, 25060, 25062,
25064 to 25067, 25069, 25161,
25163 to 25174, 25176 to 25201.

49-2-2 AIRBORNE AUXILIARY POWER – CMP Revision O – SB Prior to ETOPS greater 350 FC 350 FC Issue 4 of this service bulletin adds CMP 49-2-2 restrictions are AUXILIARY
Auxiliary Power Unit (APU) Engine – 787-49-0010 Issue 5 than 180/207 the requirement for a borescope applicable to Avianca APU POWER UNIT
APU 1st and 2nd Stage Turbine CMP Revision S – SB inspection of the 2nd stage turbine Model APS5000
Wheel Assemblies for Blade 787-49-0020 Issue 1 wheel assembly, decreases the S/N HSC-E1425287PL and
Movement, Borescope Inspection amount of APU cycles between HSC-E1425291PL in
borescope inspections for the 1st accordance with SB 787-49-
stage turbine wheel Assembly, 0010 Effectivity Table # 4 and
removes the terminating action for SB 787-49-0020 Effectivity
the 1st stage borescope inspection Table # 4 and 5.
by completing APS5000-49-024, Repetitive inspection are
and add/removes airplane effectivity. performed in accordance with
The Illustrated Parts Data (IPD) will EOD-B78-49-0007.
incorporate an ETOPS restriction
note indicating that the non-modified
APUs are not approved for ETOPS
greater than 180/207 minutes on the
787-8 airplanes. The note will
reference SB 787-49-0010 and that
the modification is required on all
APU Serial Numbers up to, and
including, HSC-E1425331.
Issue 5 of Service Bulletin 787-49-
0010 adds the vibration inspection
as an alternate to the borescope
inspection in Pratt & Whitney SB
APS-49-500062 and APS-49-
500063.

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DATE: OCT 17, 2019 PAGE 10
 AVIANCA
BOEING B787
ETOPS MANUAL
CMP Item Requirement Source Incorporation Schedule INTERVAL CMP Applicability Remarks CMP Part
CMP MP
49-2-3 AIRBORNE AUXILARY POWER – CMP Revision K – Prior to ETOPS greater N/A N/A This SB is a one time inspection that CMP 49-2-3 restrictions are AUXILIARY
Auxiliary Power Unit – Second Hamilton Sundstrand SB than 180/207 requires the operator to remove the not applicable to Avianca APU POWER UNIT
Stage Turbine Wheel Blade APS 5000-49-026 second stage turbine wheel Model APS5000 by S/N
Additional Inspection assemblies and ensure there are no affected.
out of tolerance inclusions in each
blade. Those that pass inspection
are identified with an "X" and are
approved for installation. Once
completing the SB, the assembled
APU would be identified with a Mod
Dot 26 on the modification plate.
This SB is applicable to APU Part
Numbers 7002907H02,
7002907H03, 7002907H04, or
7002907H05.

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5. 787/RR TRENT 1000 INTERMEDIATE PRESSURE COMPRESSOR CMP REQUIREMENTS FOR ETOPS

The following information is applicable to model 787-8 airplanes equipped with Rolls-Royce (RR) Trent 1000
type engines.

5.1. ENGINE CATEGORY DEFINITIONS

With respect to the Intermediate Pressure Compressor (IPC) rotor stage 1 (R1) and stage 2 (R2) blades, there
are 10 categories of RR Trent 1000 type engines that are used to determine ETOPS limitations for 787-8
airplanes.

5.1.1. Engine Category 1

787-8/RR Trent 1000 CMP Item: 72-2-5

 Engine model: Rolls-Royce Trent 1000-A (including -A/01 and -A/01A), Trent 1000-AE (including -
AE/01A), Trent 1000-C (including -C/01 and -C/01A), Trent 1000-CE (including -CE/01A), Trent 1000-D
(including -D/01 and -D/01A), Trent 1000-E (including -E/01 and - E/01A), Trent 1000-G (including -G/01
and -G/01A), and Trent 1000-H (including -H/01 and -H/01A).
 IPC configuration: part number FW61601 or KH16052 R1 blades, and part number FW61602 or KH16053
R2 blades installed (original “Package B” engine bill of material).
 IPC maintenance: maintained in accordance with the inspection regime defined in RR Non-Modification
Service Bulletin (NMSB) Trent 1000 72-AK130 Original Issue, or later authority-approved revision.
 IPC blade life: more than 1,000 total accumulated engine cycles on the R1 or R2 blades, either:
- since new, or
- since refurbishment in accordance with the instructions of Part B, C, or D in RR NMSB Trent 1000 72-
K132 Original Issue, or later authority-approved revision.
- where refurbishment in accordance with the instruction of Part E in RR NMSB Trent 1000 72-K132
Original Issue, or later authority-approved revision, has been recorded, the status of the IPC module
shall be reviewed against the above criteria to determine the applicable engine category.
 Operational events requiring action: any Category 2 engine that is exposed to “operational events
requiring action,” as defined in RR NMSB 72-AK130 Revision 5, or later authority-approved revision, must
be re-categorized as a Category 1 engine, prior to the next flight.

This Category isn’t applicable due Operator has Trent 1000 Engines D2 or D3 model (Package C or TEN).

5.1.2. Engine Category 2

787-8/RR Trent 1000 CMP Item: 72-2-6

 Engine model: Rolls-Royce Trent 1000-A (including -A/01 and -A/01A), Trent 1000-AE (including -
AE/01A), Trent 1000-C (including -C/01 and -C/01A), Trent 1000-CE (including -CE/01A), Trent 1000-D
(including -D/01 and -D/01A), Trent 1000-E (including -E/01 and - E/01A), Trent 1000-G (including -G/01
and -G/01A), and Trent 1000-H (including -H/01 and -H/01A).
 IPC configuration: part number FW61601 or KH16052 R1 blades, and part number FW61602 or KH16053
R2 blades installed (original “Package B” engine bill of material).
 IPC maintenance: maintained in accordance with the inspection regime defined in RR Non-Modification
Service Bulletin (NMSB) Trent 1000 72-AK130 Original Issue, or later authority-approved revision.
 IPC blade life: 1,000 or fewer total accumulated engine cycles on the R1 and R2 blades, either:
- since new, or

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- since refurbishment in accordance with the instructions of Part B, C, or D in RR NMSB Trent 1000 72-
K132 Original Issue, or later authority-approved revision.
- where refurbishment in accordance with the instruction of Part E in RR NMSB Trent 1000 72-K132
Original Issue, or later authority-approved revision, has been recorded, the status of the IPC module
shall be reviewed against the above criteria to determine the applicable engine category.
 Operational events requiring action: any Category 2 engine that is exposed to “operational events
requiring action,” as defined in RR NMSB 72-AK130 Revision 5, or later authority-approved revision, must
be re-categorized as a Category 1 engine, prior to the next flight.

This Category isn’t applicable due Operator has Trent 1000 Engines D2 or D3 model (Package C or TEN).

5.1.3. Engine Category 3

Reserved for future use.

5.1.4. Engine Category 4

787-8/RR Trent 1000 CMP Item: 72-2-7

 Engine model: Rolls-Royce Trent 1000-A2, Trent 1000-AE2, Trent 1000-C2, Trent 1000-CE2, Trent 1000-
D2, Trent 1000-E2, Trent 1000-G2, Trent 1000-H2, Trent 1000-J2, Trent 1000-K2, and Trent 1000-L2
model engines.
 IPC configuration: part number KH25729 R1 blades, and part number KH25730 R2 blades installed
(original “Package C” engine bill of material).
 IPC maintenance: maintained in accordance with the inspection regime defined in RR Non-Modification
Service Bulletin (NMSB) Trent 1000 72-AK060 Original Issue, or later authority-approved revision.
 IPC blade life: more than 300 total accumulated engine cycles on the R1 or R2 blades, either:
- since new, or
- since refurbishment in accordance with the instructions of Part B, C, D, or F in RR NMSB Trent 1000
72-J871 Original Issue, or later authority-approved revision.
- where refurbishment in accordance with the instruction of Part E in RR NMSB Trent 1000 72-J871
Original Issue, or later authority-approved revision, has been recorded, the status of the IPC module
shall be reviewed against the above criteria to determine the applicable engine category.
 Operational events requiring action: any Category 5 engine that is exposed to “operational events
requiring action,” as defined in RR NMSB 72-AK060 Revision 4, or later authority-approved revision, must
be re-categorized as a Category 4 engine, prior to the next flight.

This Category is applicable to Operator fleet with Engines Trent 1000-D2. Accomplishment controlled by
Service Bulletin (NMSB) Trent 1000 72-AK060.

5.1.5. Engine Category 5

787-8/RR Trent 1000 CMP Item: 72-2-9

 Engine model: Rolls-Royce Trent 1000-A2, Trent 1000-AE2, Trent 1000-C2, Trent 1000-CE2, Trent 1000-
D2, Trent 1000-E2, Trent 1000-G2, Trent 1000-H2, Trent 1000-J2, Trent 1000-K2, and Trent 1000-L2
model engines.
 IPC configuration: part number KH25729 R1 blades, and part number KH25730 R2 blades installed
(original “Package C” engine bill of material).
 IPC maintenance: maintained in accordance with the inspection regime defined in RR Non-Modification
Service Bulletin (NMSB) Trent 1000 72-AK060 Original Issue, or later authority-approved revision.

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 IPC blade life: 300 or fewer total accumulated engine cycles on the R1 and R2 blades, either:
- since new, or
- since refurbishment in accordance with the instructions of Part B, C, D, or F in RR NMSB Trent 1000
72-J871 Original Issue, or later authority-approved revision.
- where refurbishment in accordance with the instruction of Part E in RR NMSB Trent 1000 72-J871
Original Issue, or later authority-approved revision, has been recorded, the status of the IPC module
shall be reviewed against the above criteria to determine the applicable engine category.
 Operational events requiring action: any Category 5 engine that is exposed to “operational events
requiring action,” as defined in RR NMSB 72-AK060 Revision 4, or later authority-approved revision, must
be re-categorized as a Category 4 engine, prior to the next flight.

This Category is applicable to Operator fleet with Engines Trent 1000-D2. Accomplishment controlled by
Service Bulletin (NMSB) Trent 1000 72-AK060.

5.1.6. Engine Category 6

787-8/RR Trent 1000 CMP Item: 72-2-8

 Engine model: Rolls-Royce Trent 1000-A2, Trent 1000-AE2, Trent 1000-C2, Trent 1000-CE2, Trent 1000-
D2, Trent 1000-E2, Trent 1000-G2, Trent 1000-H2, Trent 1000-J2, Trent 1000-K2, and Trent 1000-L2
model engines.
 IPC configuration: part number KH25729 R1 blades, and part number KH25730 R2 blades installed
(original “Package C” engine bill of material).
 IPC maintenance: maintained in accordance with the inspection regime defined in RR Non-Modification
Service Bulletin (NMSB) Trent 1000 72-AK313 Original Issue, or later authority-approved revision.

This Category is applicable to Operator fleet with Engines Trent 1000-D2. Accomplishment controlled by
Service Bulletin (NMSB) Trent 1000 72-AK313.

5.1.7. Engine Category 7

787-8/RR Trent 1000 CMP Item: 72-1-7

 Engine model: Rolls-Royce Trent 1000-A2, Trent 1000-AE2, Trent 1000-C2, Trent 1000-CE2, Trent 1000-
D2, Trent 1000-E2, Trent 1000-G2, Trent 1000-H2, Trent 1000-J2, Trent 1000-K2, and Trent 1000-L2
model engines.
 IPC configuration: modified by RR Service Bulletin (SB) Trent 1000 72-J941 Original Issue, or later
authority-approved revision, which introduces revised R1 blade part number KH89682, and revised R2
blade part number KH87131.

This Category is applicable to Operator fleet with Engines Trent 1000-D2. Accomplishment controlled by
Service Bulletin (SB) Trent 1000 72-J941.

5.1.8. Engine Category 8

787-8/RR Trent 1000 CMP Item: 72-2-10

 Engine model: Rolls-Royce Trent 1000-AE3, Trent 1000-CE3, Trent 1000-D3, Trent 1000-G3, Trent
1000-H3, Trent 1000-J3, Trent 1000-K3, and Trent 1000-L3 model engines.
 IPC configuration: part number KH28129 R1 blades, and part number KH28131 R2 blades installed
(original “TEN” engine bill of material).

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 IPC maintenance: Complete the following Aircraft Maintenance Manual (AMM) tasks for inspection of the
front and rear faces of the R1 blade roots at an initial threshold of 500 engine flight cycles (EFC) since new,
and at a repeat interval of every 100 EFC since the last inspection:
- AMM task B787-A-R72-00-00-46A-280C-A (R1 front face)
- AMM task B787-A-R72-00-00-47A-280C-A (R1 rear face)
Complete the following AMM tasks for inspection of the front and rear faces of the R2 blade roots at an
initial threshold of 900 EFC since new, and at a repeat interval of every 200 EFC since the last inspection:
- AMM task B787-A-R72-00-00-48A-280C-A (R2 front face)
- AMM task B787-A-R72-00-00-49A-280C-A (R2 rear face)
 IPC blade life: more than 500 total accumulated engine cycles on the R1 blades or more than 900 total
accumulated engine cycles on the R2 blades, either:
- since new, or
- since refurbishment in accordance with the instructions of Part C or D in RR Non-Modification Service
Bulletin (NMSB) Trent 1000 72-K136 Original Issue, or later authority-approved revision.
- where refurbishment in accordance with the instruction of Part E in RR NMSB Trent 1000 72-K136
Original Issue, or later authority-approved revision, has been recorded, the status of the IPC module
shall be reviewed against the above criteria to determine the applicable engine category.
 Operational events requiring action: any Category 9 engine that is exposed to “operational events
requiring action,” as defined in RR NMSB 72-AK256 Revision 1, or later authority-approved revision, must
be re-categorized as a Category 8 engine, prior to the next flight.

This Category is applicable to Operator fleet with Engines Trent 1000-D3. Accomplishment controlled by EOD-
B78-72-0010 and EOD-B78-72-0011.

5.1.9. Engine Category 9

787-8/RR Trent 1000 CMP Item: 72-2-11

 Engine model: Rolls-Royce Trent 1000-AE3, Trent 1000-CE3, Trent 1000-D3, Trent 1000-G3, Trent
1000-H3, Trent 1000-J3, Trent 1000-K3, and Trent 1000-L3 model engines.
 IPC configuration: part number KH28129 R1 blades, and part number KH28131 R2 blades installed
(original “TEN” engine bill of material).
 IPC blade life: 500 or fewer total accumulated engine cycles on the R1 blades and 900 or fewer total
accumulated engine cycles on the R2 blades, either:
- since new, or
- since refurbishment in accordance with the instructions of Part C or D in RR Non-Modification Service
Bulletin (NMSB) Trent 1000 72-K136 Original Issue, or later authority-approved revision.
- where refurbishment in accordance with the instruction of Part E in RR NMSB Trent 1000 72-K136
Original Issue, or later authority-approved revision, has been recorded, the status of the IPC module
shall be reviewed against the above criteria to determine the applicable engine category.
 Operational events requiring action: any Category 9 engine that is exposed to “operational events
requiring action,” as defined in RR NMSB 72-AK256 Revision 1, or later authority-approved revision, must
be re-categorized as a Category 8 engine, prior to the next flight.

This Category is applicable to Operator fleet with Engines Trent 1000-D3. Accomplishment controlled by
Service Bulletin (NMSB) Trent 1000 72-K136.

5.1.10. Engine Category 10

Reserved for future use.

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5.2. AIRPLANE GROUP DEFINITIONS

The following tables define 8 groups of 787-8 airplanes based on the categorization of the installed RR Trent
1000 type engines, as defined in section 5.1 above.
Limitations on ETOPS that uniquely correspond to each airplane group are defined in section 5.3 of this annex,
and in the ETOPS section of the Certificate Limitations and Performance chapters in the appropriate engine
appendix of the Airplane Flight Manual (AFM).
The flight crew must be notified of the airplane group designation and the revision level of the CMP utilized to
determine the airplane group designation prior to all ETOPS flights.

5.2.1. Airplane Group 1

787-8/RR Trent 1000 CMP Items: 72-1-7, 72-1-9

Model 787-8 airplanes configured with the engine combinations identified in Table 1.

Table 1. Airplane Group 1 Engine Configurations

Category of Engine A Category of Engine B
5
5 7
9
7
7
9
9 9

5.2.2. Airplane Group 2

787-8/RR Trent 1000 CMP Items: 72-1-8

Model 787-8 airplanes configured with the engine combinations identified in Table 2.

Table 2. Airplane Group 2 Engine Configurations

Category of Engine A Category of Engine B
5
8
7
OR
Model 787-8 airplanes with two Rolls-Royce Trent 1000-AE3, Trent 1000-CE3, Trent 1000-D3, Trent 1000-G3,
Trent 1000-H3, Trent 1000-J3, Trent 1000-K3, or Trent 1000-L3 model engines installed, and at least one is a
Category 8 engine.

5.2.3. Airplane Group 3

787-8/RR Trent 1000 CMP Item: 72-1-6

Model 787-8 airplanes configured with the engine combinations identified in Table 3.

Table 3. Airplane Group 3 Engine Configurations

Category of Engine A Category of Engine B
5
6 6
7
OR
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Model 787-8 airplanes configured with one Category 6 engine and one Rolls-Royce Trent 1000-AE3, Trent
1000-CE3, Trent 1000-D3, Trent 1000-G3, Trent 1000-H3, Trent 1000-J3, Trent 1000-K3, or Trent 1000-L3
model engine.

5.2.4. Airplane Group 4

787-8/RR Trent 1000 CMP Item: 72-1-5

Model 787-8 airplanes configured with the engine combinations identified in Table 4.

Table 4. Airplane Group 4 Engine Configurations

Category of Engine A Category of Engine B
4
5
4
6
7
OR
Model 787-8 airplanes configured with one Category 4 engine and one Rolls-Royce Trent 1000-AE3, Trent
1000-CE3, Trent 1000-D3, Trent 1000-G3, Trent 1000-H3, Trent 1000-J3, Trent 1000-K3, or Trent 1000-L3
model engine.

5.2.5. Airplane Group 5

787-8/RR Trent 1000 CMP Items: 72-1-4, 72-1-7, 72-1-9

Model 787-8 airplanes configured with the engine combinations identified in Table 5.

Table 5. Airplane Group 5 Engine Configurations

Category of Engine A Category of Engine B
2
5
2
7
9

5.2.6. Airplane Group 6

787-8/RR Trent 1000 CMP Items: 72-1-3, 72-1-8

Model 787-8 airplanes configured with the engine combinations identified in Table 6.

Table 6. Airplane Group 6 Engine Configurations

Category of Engine A Category of Engine B
1
2
1
5
7
2 8
OR
Model 787-8 airplanes configured with one Category 1 engine and one Rolls-Royce Trent 1000-AE3, Trent
1000-CE3, Trent 1000-D3, Trent 1000-G3, Trent 1000-H3, or Trent 1000-L3 model engine.

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5.2.7. Airplane Group 7

787-8/RR Trent 1000 CMP Item: 72-1-6

Model 787-8 airplanes configured with the engine combinations identified in Table 7.

Table 7. Airplane Group 7 Engine Configurations

Category of Engine A Category of Engine B
1
6
2

5.2.8. Airplane Group 8

787-8/RR Trent 1000 CMP Item: 72-1-5

Model 787-8 airplanes configured with the engine combinations identified in Table 8.

Table 8. Airplane Group 8 Engine Configurations

Category of Engine A Category of Engine B
1
4
2

5.3. ETOPS PLANNING REQUIREMENTS

For model 787-8 airplanes equipped with RR Trent 1000 type engines, ETOPS flights must be planned in
accordance with requirements identified below for the applicable airplane group, as defined in section 5.2.

5.3.1. Airplane Group 1

There are no additional requirements for planning ETOPS flights that require the airplane-engine combination
be type design approved for ETOPS greater than 180 minutes (under Title 14 Code of Federal Regulations
(CFR), Part 121, Appendix P, Section I, Paragraphs (i), (j), and (k)), supporting greater than 180/207 minute
operational approvals.

5.3.2. Airplane Group 2

787-8/RR Trent 1000 CMP Items: 72-3-4

Operations are limited to those requiring up to and including 180 minute ETOPS Type Design Approval. A
planned maximum diversion time up to 207 minutes is allowed only under the provision of Title 14 Code of
Federal Regulations (CFR), Part 121, Appendix P, Section I, Paragraph (h).

5.3.3. Airplane Group 3

787-8/RR Trent 1000 CMP Item: 72-3-3

Operations are limited to those requiring up to and including 180 minute ETOPS Type Design Approval. 207
minute ETOPS flights are not allowed.
ETOPS flights with a model 787-8 airplane equipped with a RR Trent 1000 engine using the A2, C2, or E2
thrust rating are prohibited.

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ETOPS flights must be flown in accordance with the ETOPS section of the Certificate Limitations chapter in
the appropriate engine appendix of the Airplane Flight Manual (AFM).

5.3.4. Airplane Group 4

787-8/RR Trent 1000 CMP Item: 72-3-2

Operations are limited to those with a planned maximum diversion time of up to 140 minutes for a single-engine
drift-down.
ETOPS flights with a model 787-8 airplane equipped with a RR Trent 1000 engine using the A2, C2, or E2
thrust rating are prohibited.
ETOPS flights must be flown in accordance with the ETOPS section of the Certificate Limitations and
Performance chapters in the appropriate engine appendix of the Airplane Flight Manual (AFM).

5.3.5. Airplane Group 5

ETOPS flights must be flown in accordance with the most restrictive of the limitations that are specified for
Airplane Group 1 in section 5.3.1 of this annex, and in FAA Airworthiness Directive (AD) 2019-01-01.

5.3.6. Airplane Group 6

787-8/RR Trent 1000 CMP Items: 72-3-1, 72-3-4

ETOPS flights must be flown in accordance with the most restrictive of the limitations that are specified for
Airplane Group 2 in section 5.3.2 of this annex, and in FAA Airworthiness Directive (AD) 2019-01-01.

5.3.7. Airplane Group 7

787-8/RR Trent 1000 CMP Item: 72-3-3

ETOPS flights must be flown in accordance with the most restrictive of the limitations that are specified for
Airplane Group 3 in section 5.3.3 of this annex, and in FAA Airworthiness Directive (AD) 2019-01-01.

5.3.8. Airplane Group 8

787-8/RR Trent 1000 CMP Item: 72-3-2

ETOPS flights must be flown in accordance with the most restrictive of the limitations that are specified for
Airplane Group 4 in section 5.3.4 of this annex, and in FAA Airworthiness Directive (AD) 2019-01-01.

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ANNEX 2 - FORMS AND

REFERENCE DOCUMENTS
INTENTIONALLY LEFT BLANK
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ETOPS MANUAL

1. SCOPE

Information, formats and Maintenance Manual procedures attached on this annex are only for reference, for
the updated information please download or contact the approved source (FAA Authority, UAEAC and Pratt &
Whitney manufacture) as required.

Page control of this annex is given only on the cover page of the following subjects.

Annex 2-1 UAEAC malfunction or defect report; Form 8010-4 (Refer to http://www.aerocivil.gov.co)
Annex 2-2 Avianca’s Form 01-033 “APU in Flight Start Monitoring”

REVISION: 06 ANNEX 2
DATE: JUN 16, 2018 PAGE: 1
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ANNEX 2-2
Avianca’s Form 01-033 “APU in Flight Start Monitoring”

REVISION: 06 ANNEX 2
DATE: JUN 16, 2018 PAGE: 2