SHENZHEN HERO-TECH REFRIGERATION EQUIPMENT CO.

, LTD
www.waterchiller-china.com

Contents

1. Installation requirements………………….……………………………...….1

2. Preparations for startup………………...…………………………..……….…1

3. Operation sequence..…...……….…………………...……………..………...2

4. Operation panel sketch map and instructions.…………………………...…3

5. Instructions for modifying default settings.…………………………..………8

6. Fault instructions.……………………………………..……..……….….14

7. Trouble shootings..…..…………………………………………………......15

8. Notes for operation………………………………….………………………16

9. Maintenance…………………………………………….……….....…...20

10. Electric wiring diagram……..…..……………………………...……….…....21

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In order to use the chiller correctly and efficiently, please read the

following instructions in detail.

1． Installation requirements:
 Site requirements:

Ambient temperature: -30 to 35C.

Location: put the chiller on a flat, clean surface out of direct

sunshine and weather.

 For water cooled chiller:

Cooling tower should be chosen according to the cooling capacity of

the chiller unit. The connecting pipe diameter should be appropriate

for the flow rate and the chiller hoses.

 For air cooled chiller

Air-cooled chiller must be installed way from walls more than 1 meter,

It is to avoid poor ventilation leading to high pressure overload and

increasing power consumption.

 Remarks:

(1)It is the user’s responsibility to assure a proper ground connection.

Power load and the grounding parts should be installed in

accordance with the relevant construction regulations.

(2)The chilled water pipelines should be wrapped with insulation.

2． Preparation for startup

 Check the nameplate to confirm the electrical power supply

0.5HP to 2HP： 220V-240V/50Hz 1Ph，

phase wire L, neutral wire N and earth wire E.

3HP ~ : 3ph 380V-415V/ 50HZ.

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3 phase wires (R, S, T), neutral wire N and earth wire E.

The chiller is protected against a phase replay.

 Confirm all of the plumbing connected well and keep the inlet and

outlet valves open. (Refer to the installation sketch map.)

 Before start the pump, confirm the built-in tank with full of chilled

water or other type coolant. (Note: please choose the chilled medium

according to requirements.)

 For water-cooled type chiller, please confirm the correct rotation of

cooling pump and cooling tower.

3． Operation sequence
1. Open all water inlet and outlet valves, and ensure the waterways

unblocked.

2. Turn on the air switch .

3. Only for Water cooled chiller: if cooling tower and the cooling

water circulation pump are controlled by the chiller system, cooling

tower and cooling water pump should be start on first.

4. While the above steps finished, press for power on the

chiller unit, then press for start compressors.

5. Press for stop the chiller unit.

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4．Operation panel sketch map and instructions.

4.1 Instructions：

○
1 main interface：

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○
2 Alarm interface：

○
3 Fault checking /Reset：

Note：After check out the fault, firstly shooting the fault and then Rest

4.2 Functional manual：

Press at the main interface entering functional manual, it has 5

items.

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Remarks:

○
1 User settings: parameter settings and meaning, please reference 5.1

parameter setting table

○
2 Unit status: If the part is running, the circle is filled; if not, it is blank. And

while current detection is disabled, current data will not be indicated.

○
3 History list: check the latest alarm, press for 2 seconds, history

record will be deleted.

○
4 Utilization rate: each compressor running time in total

○
5 System version: It is the version of the control system.

4.3 Power on ：

○
1 Turn on the air switch , chiller unit is connected with power.

○
2 Press , when the indicator on the key is lightening, the

chilled water pump is started running;

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Then press ( if the system is set as ONE KEY START, no need to

press this key), the indicator on key is lightening, if the processing

water temperature (PV temperature) is higher than the set temperature

added the temperature variation data, the axil fan or the cooling water

pump will be started running after 10 seconds time delay, and another 10

seconds time delay, the compressor will be started running;

4.4 Temperature setting

In main interface, press and for adjusting temperature to

the required data, press to confirm ( or no action within 3 seconds),

then temperature setting is finished.

4.5 Power off

While stopping the chiller unit, press , indicator of key is

lightening, after 10 seconds time delay, compressor will be stopped firstly;

and the indicator of key is flicking, and after another 10 seconds

time delay, the axil fan or the cooling water pump will be stopped secondly;

and 10 seconds time delay, the chilled water pump will be stopped

automatically finally; then the indicator of key is put out; and press

key , the indicator of key is also put out.

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4.6 Temperature control logic:

○
1 Chiller with one compressor:

 While processing water temperature is increasing, and

processing water temperature (PV temperature) ≥ [set

temperature + temperature variation], compressor will be started

automatically;

 While processing water temperature is decreasing, and

processing water temperature (PV temperature) ＜ [set

temperature － temperature variation], compressor will be

stopped automatically;

○
2 Chiller with two compressors:

 While processing water temperature is increasing, and

processing water temperature (PV temperature) ≥ [set

temperature + temperature variation], one compressor will be

started automatically; while PV temperature ≥ [set temperature +

temperature variation data + 1C], another compressor will be

started automatically.

 While processing water temperature is decreasing, and

processing water temperature (PV temperature) ＜ [set

temperature + temperature variation], one compressor will be

stopped automatically; while PV temperature＜[set temperature

- temperature variation], the other compressor will be stopped

automatically

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Remark

If the chiller unit is in idle for long time, please turn off the air switch

, and discharge the water/fluid in the tank, shell and tube, or plate

heat exchanger.

5．Instructions for modifying default settings

5.1 User Settings

○
1 User settings table
Item Default Setting Range Note
Lock T. set NO Yes / No Lock the set temperature
Set
12.0℃ -30～99.9℃ Limited within the setting range
temperature
Contrast 32 20～44 Adjust LCD screen contrast
Local/
ON/OFF Remote: remote control the unit
Local Local+remote/Re
TYPE start/stop
mote
Backlight On 0 0～255 min 0: Back light off

○
2 User data settings

5.2 Manufacturer settings （ Data set before delivery, if no special

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needs, please do not change the settings）

○
1 Parameter table of Manufacturer settings
Item Description Data set Set Range Remark

USE：press “START” for start the

One-Key Start Forbid Forbid /Use whole unit, “Compressor” is

invalid.

Use: continue the working

Auto start-up Forbid Forbid /Use condition before power off after

restart

Keep when mute：relay kept

Keep when Keep when mute/stop output alarm info when mute.
Alarm output
mute when mute Stop when mute：relay stop

output alarm info after mute.

Alarm type N.O N.O/N.C N.O: normally on

Pump stop/Pump Pump stop：chilled water pump

Low water level Pump stop
Keep stopped when water level is low.

Pump stop/Pump Pump stop：chilled water pump

Lack of water Pump stop
Function settings Keep stopped when lack of water.

Current Detect Forbid Forbid /Use Use: Current detection is valid

Comp Input Rating 0.3A 0～35.0A When “Current detct” is set as

Pump input rating 0.3A 0～25.0A FORBID, these three data are

Cool. Input rating 0.3A 0～25.0A not showed.

Use: detect phase error, phase

Phase monitor Forbid Forbid /Use
lacking, phase reverse.

Cool Anti-freezing/cool Function choice of DI1 switching

DI1 input option
overload overload input

Comp operation 0hour 0-999 Compressor running time

A circular time for Compressors

Comp shift 0hour 0-299
shift

Air-water: air cooled water

Air-water/water-air/air-
Machine type Air-water chiller;
air/W-W SYS.
W-W SYS: water cooled chiller

Temperature difference for

Temperature
settings Load offset 1.0℃ 0～10.0℃ Compressor started: set

temperature +1C

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Temperature difference for

Unload offset 1.0℃ 0～10.0℃ compressor stopped: set

temperature -1C

Temperature
50.0℃ 12.0～100.0℃
setpoint max
Set temperature range limited
Temperature
7.0℃ -30.0～12.0℃
setpoint min

Compensation temperature for

Temperature bias 0.0℃ -9.9～9.9℃
outlet (supplying) chilled water

Outlet temperature lower than

Temperature low
4.0℃ -30.0～99.9℃ set data, there will be alarm
protect
“Temperature low protect”

Outlet temperature higher than

set data, there will be alarm

Temperature high
50.0℃ 0～99.9℃ “Temperature high warn”. If
warn
chiller not stopped, error will be

auto reset.

Outlet temperature higher than

Temperature high
60.0℃ 0～99.9℃ set data, there will be alarm
alarm
“Temperature high alarm”.

Temperature difference for Reset

“Temperature high alarm”: when

Temperature high processing temperature is less

5.0℃ 0～99.9℃
reset than 55C(according to setpoint),

the Temperature high alarm will

be auto reset.

When chiller is power off, chilled

Pump on delay 10sec 0～255sec water pump will be stopped after

10secends time delay.

When chiller is power off, fan or

Cool on relay 10sec 0～255sec cooling pump will be stopped

Time settings
after 10secends time delay.

Capacity control 5ec 0～255sec Energy regulation cycle

Time delay for two times

Compressor protect 90sec 0～255sec compressor stated. It is for

avoiding frequent starting

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compressor.

Only alarm lasts 2sec, the error

Input stable 2sec 0～255ec
is valid.

Alarm for water flow less lasts

Water flow stable 10sec 0～255sec
10sec, error is valid.

Alarm for water level error lasts

Water level stable 10sec 0～255sec
10 sec, then error is valid.

After compressor running 60sec,

Low pressure “low pressure detect” function

60sec 0～255sec
detect delay starts work and detects low

pressure input.

After low pressure alarm lasts 5

Low pressure stable 5sec 0～255sec
seconds, the error is valid.

After compressor running time in

total is bigger than set data,

Compressor
0hr 0～9999hr compressor cannot be started.
operation
While set 0hr, this parameter is

invalid.

Compressor shift 0hr

High pressure N.C N.C/N.O

Low pressure N.C N.C/N.O

Compressor
N.O N.C/N.O
overload
Configuration
guide Water level switch N.C N.C/N.O Switching input method choice.

Water flow switch N.C N.C/N.O

Freeze overload N.O N.C/N.O

Cool overload N.O N.C/N.O

Remote switch N.C N.C/N.O

○
2 Enter into Manufacturer settings functional menu

Under the main inter face

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Press key and at the same time，password 4561 should be

put in. With key and to choose the correct number, and press

key to confirm the data and move to the next number. After

password put in, press key to enter functional menu of

manufacturer settings.

Remarks:

1. Manufacturer settings: reference 5.2 ○

1 Parameter table of
Manufacturer settings
2. Manufacturer debug: reference 5.2 ○
4 Manufacture debug

3. Configuration guide: reference 5.2 ○

5 Configure guide

4. Initialization: Use this function with Caution!! Once it initialized,

the chiller system may not be able to work normally.

5. Password set: Use this function with Caution!! Once password

changed, it should be in record.

○
3 Manufacturer settings

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○
4 Manufacturer debug

3phase power source, 7 alarm outputs and 4 relay outputs can be tested

by this function. If chiller running well, that means wiring and settings are

normal, if any alarm, that means some settings are not correct or wiring not

good. Please adjust according the following steps operation.

○
5 Configure guide

Some manufacturer settings can be set in Configure guide, please

reference 5.2 ○
1 manufacturer settings table.

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6．Fault instructions
Detection
Fault Result Instruction
condition

Compressor high

pressure

Compressor low Detect input same with switching input settings

pressure or not
Detect when
Compressor
Compressor Compressor
overload
running stopped, cooling
Compressor high Detect compressor rated current setting is
fan/pump
current reasonable or not.
stopped after
Compressor current
time delay. Detect compressor wiring is normal or not.
low

Supplying temperature (of chilled water) is lower

Temperature low
than set point of low temperature limited.

Temperature high Detect when Supplying temperature (of chilled water) is

alarm Chiller running higher than set point of temperature high alarm

Temperature high Supplying temperature (of chilled water) is

Only alarm
warn higher than set point of temperature high warn

Compressor Detect settings same with switching input

Anti-freezing Alarm
stopped, cooling settings or not
Power on
Sensor break fan/pump
detection
stopped after Detect sensor connection normal or not.
Sensor short
time delay.

Cooling fan/pump Detect input same with switching input settings

Compressor
overload Detect when or not
motor and
Cooling fan/pump Cooling system Detect rated current settings of cooling fan/pump
fan/cooling
high current (fan/cooling reasonable or not.
pump motor
Cooling fan/pump pump) running Detect motor wiring of cooling fan/pump normal
stopped
low current or not.

Chilled pump Detect when Chiller unit Detect input same with switching input settings

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overload chilled pump stopped or not

Chilled pump high running Detect rated current setting of chilled pump

current reasonable or not

Chilled pump low

Detect chilled pump wiring normal or not
current

Detect when Chiller unit Detect 3phase power phase reverse or phase
Power failure
power on stopped lacking

Chiller unit
Water flow fault
Detect when stopped

chilled pump Chiller stopped Detect input same with switching input settings

running or stop chilled or not

Water level fault
pump when fault

happened

After stopped, it
Chiller needs Detect when Compressor total running time is over the set
cannot be
maintenance running time
running

Parameter Detect when Chiller cannot be

Set the parameter again or contact manufacturer
abnormal power on running

7. Trouble shootings
Fault Reason／possibilities Solution
Power normal
but chiller
Controller fault change a new controller
cannot be
started
1 Circuit short
○ ○1 check out the short circuit and the reason, solve the problem
2 Main circuit over load
○ ○2 Check the load of each and find out the reason, avoid circuit
Power switch
tripped
3 Breaker fault
○ over load running, if the breaker rated current is too small,
change a bigger one.
○3 change a new breaker

○1 Phase reversed: Pump,

fan and fan running in ○1 change any two of the 3 phases’ connection
negative direction ○2 Check the 3 phase power with multimeter, and confirm the
3phase power ○2 Phase lacking: pump, wiring connection is bad contact or disconnected
fault compressor and fan not ○3 Check the 3phase power input is normal and solve the
work problem. If the 3 phase power detection device is fault, then
○3 3Phase power change a new one
detection input abnormal
○1 Poor heat dissipation
1 solve the problem according to 8. Note 1
○
High pressure ○2 high pressure switch
2 Change a new pressure switch
○
alarm broken
3 check the switching input wiring and solve the problem.
○
○3 Switching input wiring

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fault

○1 Solve the problem according to 8—Note 2

○1 Refrigerant is not
○2 Check the water in the tank is enough, also confirm the
enough, low pressure is
over low, low pressure chilled pump is running, after it is running normal, reset the low
switch tripped pressure switch manually or restart the chiller; If the evaporator
supplying water is freezing, please discharge the freezed water in the tank, and
Low pressure ○2
alarm recharge warm water into the tank to melt the ice.
temperature and
○3 check the switching input wiring and solve the problem.
evaporating temperature
tool low Remark: Don’t bit the ice with hard tool, that will break the
○3 switching input wiring
copper coil of evaporator and make water running into
refrigerant system, compressor will be broken
fault
① electric Voltage
abnormal ①possibility: pressure drop of 3ph power not stable; voltage
②poor heat dissipation not stable or phase lacking. Check out the problem and solve
③ chilled pump flow or it.
pressure too big ②solve the problem according to8—Note 1.
④bearing of pump motor ③check the water loop, adjust the water flow to the pump
Overload alarm
or compressor motor rated flow range.
broken； ④Change a new bearing or Change a new pump or
⑤thermal relay is too compressor
small or set data is too ⑤Change a bigger thermal relay or Adjust the relay to higher
low data
⑥ wiring connection point ⑥lock the connection point
is not good or loose
Fault indicator
not lightening
Protection device tripped Solve the problem according to 8-Note 4
but compressor
not work
①Tank volume not big ①expand the tank size and expand the chiller casing
enough accordingly.
②refrigerant not enough ②solve the problem according to 8-Note 3
Water in tank ③change the blocked part, like dyer filter or expansion valve,
③refrigerant blocked
not cool or low
④valve broken then vacuum the system and recharge refrigerant.
pressure
⑤temperature switch set ④change a new compressor, and check according to 8-Note 3
tripped
too high ⑤set lower data
或低压跳脱
⑥temperature switch fault ⑥change a new switch
⑦poor heat dissipation ⑦operate according to 8-Note 1
⑧sensor disabled
⑧change a new sensor
①water in tank not
Lacking water
enough ① Charge water into tank
or water flow
②water flow in pipe is too 2 check and confirm every valve fully open
○
small
small

8. Notes for operation

○
1 Chilled pump cannot be start if storage tank without water; (For

chiller model above 7.5 HP, water level protector will be installed in the

tank. When tank with lower level water or empty, chilled pump will be

stopped automatically, the chiller will display water level fault and

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alarm.)

○
2 Please do not frequently operate the power switch.

○
3 While processing water temperature is decreased to the set

temperature, compressor will be stopped automatically. This is

normally running condition.

○
4 Do not set temperature below 5C. It is to avoid coolant freezed in

evaporator and protect chiller unit working normally;

If the chiller is not in use for long time, please discharge the

chilled water (other medium).

○
5 To ensure the chiller with best performance, please clean the

condenser, evaporator and the water filter regularly.

Remark: Stop the chiller once there is alarm, check and solve the

problem before restart (Reference 6 and 7), or contact service technician

at the first time.

Note 1：Poor cooling & solution

While the condenser cooling bad, the compressor will be inefficient,

the operating current increased; While high pressure of the air cooled chiller

reaches 24kg/cm2, and high pressure of the water cooled chiller is up to 20

kg/cm2, the compressor can be trip-out under the protection of the high

pressure switch and stop running because of bad cooling, high pressure

overload, and it will display fault code or fault indication, then please check

that the circulating water in the cooling tower is running well, the temperature

of cooling water is not over-high, the fan of the cooling tower and the water

pump are running, and the cooling water valve is fully open (If it is an air

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cooled chiller, please confirm that the radiator is not dirty or choked.). All the

stated come back to normal, the chiller can be running well after restarting by

pressing “REST”. If the high pressure overload state is a frequent problem,

please clean the condenser as soon as possible.

Note 2 Low pressure because of shortage of refrigerant & solution

1. While water temperature is over 5℃ and the pressure displays by the

low pressure gauge is below 2 kg/cm2, indicates shortage of

refrigerant ， firstly the leak should be filled, the dryer filter should be

changed, and it should be drawing vacuum again, and charge

refrigerant with proper volume.

2. While leaking part in water, please stop the chiller immediately, and

discharge water of the water tank quickly. In order to avoid that the

chiller is damaged badly for the compressor suck water, please notify

the after-sale service for dealing with the problem.

Note 3 Problem of Low pressure or High pressure & solution:

If the compressor of the water cooled chiller is running well, it is the

best state while it displays high pressure within the scope of 12.5 kg/cm2 to 15

kg/cm2 (while for the air cooled chiller, it is best within the scope of 14～17

kg/cm2 ), but it should not be above 19.5 kg/cm2. If the pressure of the water

cooled chiller is above 19.5 kg/cm2, or the pressure of the air cooled chiller is

above 24 kg/cm2, the high pressure switch will turn off by itself, then please

deal with it according to Footnote(1). It is the best state when the low pressure

is within the scope of 3.1 kg/cm2 to 4.5 kg/cm2, but it could not be lower than

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2 kg/cm2. If the low pressure is below 2 kg/cm2, the switch of the low pressure

will turn off by itself, please deal with it according to Footnote (2).

If the difference between high pressure and low pressure is little or

they are equal, while the compressor is running, that means the valve of the

compressor damaged or broken up, then the machine should be stopped

immediately and notify the company to deal with the problem. Please be

aware that the stated conditions would happen when the compressor is

running. If the compressor is not operating, it is normal while the high pressure

and the low pressure come into equilibrium.

Note 4

If the fault indicators and the protecting relays are normal, but

compressor cannot be started, please check the following possible problems:

1. Set temperature is too high or the temperature switch is damaged;

2. The switch is damaged;

3. Anti-freezing switch is damaged;

4. Pressure switch is tripped or damaged;

5. Compressor overload relay is damaged or tripped;

6. Solenoid relay is damaged or overload protector is damaged;

7. Water level is too low;

8. Chilled water flow switch is damaged;

Attention: if any above listed fault happened, the compressor will be

stopped automatically and cannot be started;

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9 Maintenance

1.Clean the condenser, evaporator regularly to ensure the good working

condition and performance;

2. For water-cooled type chiller, cooling tower should also be cleaned

regularly to ensure good running condition;

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