“ACase study on Enhancing Talent and

upgrading skills in IT Organization”

GANESH TONAPE
ROLL NO: 169

MASTER OF MANAGEMENT STUDIES

YEAR: 2017-19

GUIDE: PROF. SANA KHAN

SUBMITTED TO:
MET INSTITUTE OF MANAGEMENT

BHUJBAL KNOWLEDGE CENTRE

MUMBAI-400050
IN PARTIAL FULFILLMENT OF THE MMS COURSE UNDER
THE UNIVERSITY OF MUMBAI

1
 A PROJECT REPORT

ON

“ACase study on Enhancing Talent and

upgrading skills in IT Organization”

SUBMITTED BY

GANESH TONAPE
IT(SYSTEMS)
ROLL NO - 169
BATCH 2017 - 2019

UNDER THE GUIDANCE OF

PROF. SANA KHAN

UNIVERSITY OF MUMBAI
MET INSTITUTE OF MANAGEMENT
BHUJBAL KNOWLEDGE CENTRE
MUMBAI-40005

i
 DECLARATION

I, Ganesh Tonape hereby declare that the project report titled “A Case study on Enhancing
Talent and upgrading skills in IT Organization” is my work submitted in partial fulfilment
of the requirement for Post Graduate Degree of MASTER OF MANAGEMENT STUDIES
(MMS), UNIVERSITY OF MUMBAI from MET INSTITUTE OF MANAGEMENT,
BHUJBAL KNOWLEDGE CENTRE, MUMBAI and not submitted for the award of any
degree, diploma, fellowship or any similar titles or prizes.

Date:
Place: Mumbai Ganesh Tonape

ii
 MET Institute of Management

MMS –Semester IV

Batch 2017 - 2019

“IT-Systems”

This is to certify that the project titled “A Case study on Enhancing Talent and upgrading

skills in IT Organization” has been successfully completed by Ganesh Tonape, under my

guidance during the Second year i.e. 2017 - 19 in partial fulfillment of his/ her course, MMS

under the University of Mumbai through the MET Institute of Management, Bhujbal

Knowledge Centre, General Arun Kumar Vaidya Chowk, Bandra Reclamation, Bandra

(W.), Mumbai – 400 050.

Name of Project Guide: Prof. Sana Khan

Address of Guide: MET Institute of Management, Bhujbal Knowledge Centre, General

Arun Kumar Vaidya Chowk, Bandra Reclamation, Bandra (W.), Mumbai – 400 050.

Telephone No.: +91 2226440080

Signature of Project Guide:

Date:

iii
 MET Institute of Management
MMS – [Semester IV]

[Batch 2017 – 2019]

“IT-Systems”

SYNOPSIS

Name of the Student : Ganesh Tonape

Course and Year : MMS – 2017-19

Period of Project Research : Semester IV

Area of Project Research : General Management

Name of the Guide : Prof. Sana Khan

Title of the Project : A Case Study on Enhancing Talent and Upgrading

Skills in IT Organization

iv
 Project Details

[A] Objective of Study: To reform the Talent upgrading System using Digital
learning and Knowledge Management System

B] Research Methodology : Primary and secondary research, focus group

discussion

[C] Expected results of the study: To make a structured System that provides capability of
Digital Learning platforms and Knowledge sharing via
Electronic KM System

Prof. Sana Khan Ganesh Tonape

(Internal Guide)

Prof. Dr. Sangeeta Tandon Prof. Dr. Vijay Page

(MMS Coordinator, METIM) (Director General, METIM)

5
 ACKNOWLEDGEMENT

The inputs obtained from the consultations and researches were used as the basis for arriving
at the recommendations on the road map for the proposed “A Case study on Enhancing
Talent and upgrading skills in IT Organization”

I wish to express our sincere gratitude and indebtedness to our course instructor Prof.
Dr.Sangeeta Tandon and Project Guide Prof. Sana Khan for their invaluable guidance and
support throughout the course of this project. Their able mentorship was instrumental in the
successful completion of the project.

I would also like to thank all my friends and classmates and colleagues who helped me
whenever I needed them and enriched my work with their invaluable suggestions. I also wish
to express my gratitude to our Director Prof. Dr.Vijay Page for his valuable suggestions which
helped in enriching this Research Project.

Ganesh Tonape

vi
Sr No Contents Page
No
2 Introduction : Digital Learning 1

3 Importance of Digital Learning in IT 4

5 Introduction : TCS Internal Learning Platforms 10

6 iEvolve : TCS internal competencies builder 14

7 T Factor : Talent Factor 19

8 TCS Aspire 23

9 TCS ION : Digital Learning 26

10 TCS Ultimatix 34

11 Conclusion 42

12 Bibliography 43

vii
 Introduction to Digital Learning

Digital Learning is a competency education solution that helps educators and

students with the means to drive better learning outcomes and gain mastery over
their subjects respectively.

Delivering skills-training to a geographically widely-distributed population in a

cost-effective manner naturally points to online education. In a country where
Internet cafes are ubiquitous even in remote areas, and the population is becoming
increasingly net-savvy, bringing skill-education to each citizen's doorstep is a
realistic goal.

A hosted learning solution would be ideal in this scenario, both in terms of

simplicity of infrastructure requirements and cost-effectiveness. Where Internet
facilities are sparse, traditional vocational training institutions and NGOs can
bridge the last-mile with ILTs or blended models. Content may be tailored to the
proficiency and even learning-style of the learner. The short half-life of content is
well-addressed by iON Digital Learning solution, since content update is effortless,
immediate and cost-effective. No printing, publishing and transporting new
editions to far away places! Assessments and diagnostic tests can evaluate the
learner's level of learning and how ready he is to meet the demand. Historical
reports and certificates help keep track of credits earned so far and provide the
recruiter an objective idea of where the candidate fits. Content may be tailored to
the proficiency and even learning-style of the learner. The short half-life of content
is well-addressed by iON Digital Learning solution, since content update is
effortless, immediate and cost-effective. No printing, publishing and transporting
new editions to far away places! Assessments and diagnostic tests can evaluate the
learner's level of learning and how ready he is to meet the demand. Historical
reports and certificates help keep track of credits earned so far and provide the
recruiter an objective idea of where the candidate fits. A collaborative environment
provides far-flung users the environment to discuss content, work as a team and
build professional networks. The short half-life of content is well-addressed by
iON Digital Learning solution, since content update is effortless, immediate and
cost-effective. No printing, publishing and transporting new editions to far away
places! Assessments and diagnostic tests can evaluate the learner's level of learning

1
and how ready he is to meet the demand. Historical reports and certificates help
keep track of credits earned so far and provide the recruiter an objective idea of
where the candidate fits.

Hosted Digital Learning has the additional advantage of being rapidly deployable
in terms of platform as well as content delivery. Anyone with access to a PC and
the internet, even one in an internet cafe - can get started. Courses can be short or
long duration, as appropriate. They can be made self-paced, with the ability to
pause and resume at their convenience to make them more viable for mothers and
youth engaged in other livelihood activities.

While just a small piece of the solution, hosted Digital Learning solutions may hold
the key to unlocking the potential of youth from the farther corners of India. With
their newly learned or updated skills, they may be able to find employment in
urban areas, get steady-paying jobs or simply just get back to the workforce (eg:
women returning from maternity break or displaced mill-workers). This
urbanisation of the country bodes well in general for the long-term prospects of the
economy. The short half-life of content is well-addressed by iON Digital Learning
solution, since content update is effortless, immediate and cost-effective. No
printing, publishing and transporting new editions to far away places! Assessments
and diagnostic tests can evaluate the learner's level of learning and how ready he is
to meet the demand. Historical reports and certificates help keep track of credits
earned so far and provide the recruiter an objective idea of where the candidate fits.
Even the farmer, who stays behind in the village, may take a course on new
farming techniques, seed quality and basic agricultural economics, improving his
own productivity and retaining more value at his end. The short half-life of content
is well-addressed by iON Digital Learning solution, since content update is
effortless, immediate and cost-effective. No printing, publishing and transporting
new editions to far away places! Assessments and diagnostic tests can evaluate the
learner's level of learning and how ready he is to meet the demand. Historical
reports and certificates help keep track of credits earned so far and provide the
recruiter an objective idea of where the candidate fits. At every level, in every
geographical zone, across genders and ages, when productivity thus improves,
India stands a genuine chance of enabling its own Baby Boomer generation to
actualize the demographic dividend dream

2
A platform to provides education industry a golden opportunity to contribute to
national progress in a meaningful way.

It has following scopes in future:-

- Facilitate a discussion around the significant findings from the research

- Explore how we can respond to student needs and expectations
- Help course teams formulate pragmatic methods of appropriating digital
technology to support and engage students
- Discuss ways the curriculum can be designed to make best use of digital tools and
spaces

3
 Importance of Digital Learning in IT Industry

To get a driver's license you not only have to pass the driving test but also the
road signs test. In essence, one needs to demonstrate one's theoretical
knowledge as well as practical skills to obtain any kind of certification. This
holds true for all professionals: doctors, lawyers, chartered accountants, and so
on.

Digital technologies and trends are redefining our world every day. Disruptive
and innovative technologies such as the Internet of Things (IoT), artif icial
intelligence (AI), cloud, analytics and others are changing business models and
driving exponential growth. Companies which are leveraging these are and will
continue to realize successful business outcomes. However, enterprises that are
harnessing the combinatorial power of all these technologies now are better
positioned to capitalize on the unlimited growth opportunities. By unleashing
the power of technology to drive enhanced customer experiences, robust
ecosystems, and unparalleled innovation and growth, yesterday’s traditional
enterprises are digitally transformed into today’s future -ready, or Business 4.0,
organizations.

In the travel industry, customer journeys begin long before customers board
flights. Dutch airline KLM is making significant investments in AI. KLM
keeps passengers up-to-date with flight information using its Amazon Alexa
voice recognition installations at Charles de Gaulle Airport in Paris. Moreover,
KLM’s AI-led systems provide customers with relevant information when they
contact the airline’s call centers. The airline is also transforming other parts of
its business which have direct impact on customer experience. KLM is
currently building systems to predict when an aircraft will require
maintenance. By tapping into the 25,000 data-delivering sensors in an A380, or
the 500GB of data produced by a Boeing 787 on an average flight, the airline
is harnessing insights to transform customer service by minimizing delays.

4
In the logistics industry, customer experience is enhanced wi th trouble-free,
on-time delivery. Nordic postal delivery service, PostNord is in the privileged
position of having a wealth of data at its fingertips. The company is capturing
much of this data to transition to a Business 4.0 enterprise: using sensors in
delivery vans to track distribution, while leveraging the Internet of Things to
carry out predictive maintenance in production facilities.

Additionally, PostNord is using AI solutions to cut mail delivery delays by

25%. Björn Ekstedt, PostNord’s Chief Info rmation Officer, says that the beauty
of such systems is that they weed out problems before they can take root. Not
only does this

drive productivity by reducing the amount of human intervention, it

dramatically improves customer experience.

Bolstering innovation and growth by connecting collaborative ecosystems

Companies which are succeeding with ground -breaking innovation and faster
growth aren’t doing it on their own. They are connecting collaborative
ecosystems that extend beyond the enterprise to span the entire value chain –
including customers, peers and partners, and they are relying on digital
technologies like IoT and cloud for success.

Initially, most companies moved from legacy in -house systems to cloud-based

solutions to reduce the overheads associated with maintaining hardware.
Today, companies are turning to the cloud to deploy cutting -edge solutions and
services with minimum lead time to take advantage of changing market
dynamics. Cloud technologies are also enabling growth – simplifying and

5
accelerating business integration following mergers and acquisitions by
offering companies access to infrastructure and services on demand.

The Netherlands’ leading bank, ABN AMRO is using cloud apps and providing
external developers access to their deve loper portal, turning regulations into
opportunities and gaining an ecosystem of co -innovators in the process. ABN
AMRO’s use of cloud and an expanded ecosystem of external developers
exemplify how Business 4.0 organizations are fueling growth and innovati on.

Fueling growth strategies by embracing risk

By combining an agile methodology with today’s powerful digital

technologies, companies can actually embrace risk, yet quickly adapt and
modify, continuously driving growth and profitability.

Transamerica, a leading provider of life insurance, retirement and investment

solutions, has embraced risk to transform the administration of its US -based
insurance and annuity business lines. By transitioning to a simplified, cloud -
enabled platform, Transamerica is fueling growth by enabling agile new
product development. Further, by simplifying and modernizing the servicing of
over 10 million insurance policies, Transamerica will save millions of dollars
each year.

Redefining business models to create exponential valu e

By enabling contextual insights and constant connectivity, digital technologies

allow companies to go from realizing incremental gains to unlocking
exponential value.
6
IoT, for example, connects machines, devices, sensors and systems to rapidly
process and interpret equipment data and intelligently manage performance to
prevent potential problems from becoming real ones. With continuous insights
into product performance and how users are interacting with devices or
services, companies now have unparallel ed opportunities to fuel innovation
across the product development lifecycle.

Rolls-Royce, a global leader in aerospace, engine development and the energy

and marine sectors, uses IoT-enabled technologies to eliminate manufacturing
and supply chain inefficiencies and to predict more effectively when
equipment maintenance is required. “IoT will allow us to take advantage of
fast-paced data innovation – including accelerating our application of
industrial AI and a range of other cutting -edge breakthrough opportunities,”
Neil Crockett, Chief Digital Officer at Rolls -Royce, says. Rolls-Royce is now
expanding its digital capabilities to deliver increased value from existing
services and introduce innovative services to customers across the group. Rolls
Royce’s use of IoT and adoption of a more innovative business model
exemplify how Business 4.0 organizations are driving exponential value.

The future is here

Some of the world’s most successful companies – KLM, PostNord, ABN

AMRO, Transamerica and Rolls Royce have embraced technology and risk to
redefine customer experience as well as traditional ecosystems and business
models.

Through technology driven business transformation, these and other future -

ready, or Business 4.0, organizations are positioned to lead thei r industries in
defining the future of business.

7
Why should regular education be any different then? Our schools and colleges
still follow a conveyor belt model of education. Students move from one grade
to another in 'batches', in a time -bound learning-grading structure. The short
half-life of content is well-addressed by iON Digital Learning solution, since
content update is effortless, immediate and cost-effective. No printing, publishing
and transporting new editions to far away places! Assessments and diagnostic tests
can evaluate the learner's level of learning and how ready he is to meet the
demand. Historical reports and certificates help keep track of credits earned so far
and provide the recruiter an objective idea of where the candidate fits. A lot of
educational institutions follow a standard approach for all students despite the
fact that no child is alike. This could limit innovation, creativity, and out -of-
the-box thinking. This causes the risk of significant learning gaps and poor
student outcomes, which ultimately affects their employability quotient.

According to National Employability Report 2014, only 18.09 percent of

graduates get jobs in India. While our conventional education system is
producing large number of graduates, it is not able to create employable
resources. The short half-life of content is well-addressed by iON Digital Learning
solution, since content update is effortless, immediate and cost-effective. No
printing, publishing and transporting new editions to far away places! Assessments
and diagnostic tests can evaluate the learner's level of learning and how ready he is
to meet the demand. Historical reports and certificates help keep track of credits
earned so far and provide the recruiter an objective idea of where the candidate fits.

Competency-based Education: Moving From a Time-based System to a

Learning based Competency-based education (CBE) holds a promise of
enriching and enhancing student outcomes. It is defined as "as a system of
education, often referred to as proficiency or mastery based, in which students
advance upon mastery" according to Competency Works.

The unique differentiating principles of competency education are described in

the table

8
Principles Implications
Advancement upon
 Advances not based on age
demonstrating mastery
 Assignments given to students as per
capability
 Courses not time bound, giving students the

Explicit, measurable
 Modular courses
learning objectives
 Students responsible for their learning
 Learning not limited to the boundaries of a
classroom

Meaningful
 Student-centred assessments driven by
assessments
learning objectives rather than accountability
in terms of teacher targets
 Multiple forms of assessments help understand
students' level of understating and knowledge
 Close teacher collaboration with students to
help teachers understand and identify
demonstrated competency of students

Instant support to
 Educators are equipped to quickly respond and
students
support students
 Flexible lesson plans are designed to suit
varied learning styles

Application of skills
 Availability of rubrics to help students move
and knowledge
to the next level
 Comprehensive learning skills to ensure
students are college- as well as employment-
ready

9
 Introduction to TCS Internal Learning Platforms

Tata Consultancy Services believes in on Job Learning policy, wherein they

provide and expect their employees to upgrade and apply their skills according
to their requirement in role.
Along with Mandatory training that each associates is asked to complete while
on-boarding the associate to a project they are also asked to complete role
based trainings which will help them in their on Job roles.
TCS generally follow AGILE methodology in work and also in learning.
AGILE methods talks about “Working while you are learning”. A employee
learns the skills required on his/her job roles.

The process of imparting education has undergone a sea change. With the
passage of time, the Nalandas and Taxilas of the East, and the cathedral and
monastic schools of the West have given way to a different breed of
universities and schools. And with the maturing of technology, education as we
know it now, is set to evolve further.

Educational institutions are moving from the traditional methods of teaching to

custom methodologies that promote ’personalized and adaptive’ learning. The
widespread use of technology in education is producing enormous amounts of
data. This is where data mining and machine learning techniques can come into
play to help institutions to ‘teach by learning’. While we may still be seeing
only the tip of the iceberg, here are a few futuristic applications that come to
mind:

The right guidance: One of the biggest challenges the education industry faces
is identifying areas of improvement and providing recommendations on
learning objects well in time. Learning Management Systems (LMS) provide
the perfect answer here. An LMS can help educational institutions capture
information on a student’s usage and preferences, such as the type of learning
object or training accessed, the frequency and time of access, as well as the
duration of time spent on a particular course. Since tests are often linked to
learning objects, these systems can make it a lot easier for teachers to ascertain
10
a student’s understanding of a particular subject area. Through Bayesian
analysis, the probability of students succeeding in summative assessments
based on their performance in formative assessments can be inferred. Te achers
can use this information to identify areas of improvement and help students
stay on course for their learning objectives.

Simplifying evaluations with automated grading of constructed response:

Educational institutes can now use machine learning te chniques to automate
the grading of constructed responses such as short answer questions or essays.
Using word count and frequency of usage, topics discussed, and other such
aspects as evaluation criteria, these automated systems will not only shorten
the grading cycle time, but also allow near accurate prediction of final scores
with the help of regression analysis.

Custom curriculum: Revising curricula and pedagogy has always been a time
consuming and expensive exercise, the success of its outcome often
unpredictable. Machine learning based prediction can help manage the content
and mode of teaching. Based on the performance and behavior of students – for
instance, if they drop a course or switch a major subject – program designers
can redesign the curricula.

A personal tutor: Machine learning plays a significant role in cognitive

psychology. These days, cognitive models are being developed to simulate the
problem-solving ability of a student. This includes understanding the
mechanism of human thought process, language processing, mathematical
reasoning, learning, and memory. An Intelligent Tutoring System (ITS) is a
commonly used cognitive model for learning. By using adaptive learning
techniques built on a well-defined model of knowledge, it can provi de focused
guidance to students. It analyzes the strengths and weaknesses of each student
related to problem solving, and provides individualized instructions.

Detecting misuse: Intelligent tutor systems often pose the ‘next best’ question
to students. A few such iterative cycles result in students knowing the correct
answers to questions, and advancing in the tutoring system, without really

11
having the required knowledge. Rather than learning, this allows the students
to cheat the system. The ‘training’, h ence, proves to be ineffective and may
even lead to drop-outs. Analyzing a student’s responses using machine learning
techniques can help identify gaming patterns and aids in redesigning tutorials.

These changes in the education industry may take a few ye ars to gain ground,
but they come with the promise of reducing the manual effort at the teachers’
end. And this is good news for everyone, since these techniques will allow
teachers to use the time saved to guide and support active learning. Put
together, this will also result in synergies between education, cognitive
science, and machine learning. The scores are out on this one – machine
learning techniques are set to change the learning process, and the broader
education system, for the better.

12
TCS provides various platforms for building and upgrading competencies :

1. iEvolve
2. TCS ION
3. Safari Online
4. Fresco Play
5. TCS Aspire
6. T Factor
7. Web based trainings
8. Hadoop learning and development platforms.
9. Ultimatix

13
 iEvolve

The image shown above is TCS iEvolve homepage. The homepage lands itself to
the learning points of the employee who has logged in to the portal.

iEvolve is TCS's Learning Management Syst em. It allows TCSers to bridge the
knowledge gap with the help of available Learning Resources and Skill Mapping.
iEvolve is built with love, by collaboration of Talent Development and Ultimatix

The various sections or categories under TCS iEvolve are sho wn below :
1. Courses : They are various study materials and hands on material for
various technologies emerging in the market. You can register to
multiple course as per your likes or role requirements and complete
them over less time.
2. Competencies : They are the generic skills a employee is required to
complete based on his/her roles in the organization.
3. Certification : These are internal as well as external certifications a
employee and undertake. These certifications helps a employee to
grow up his/her career ladder.

14
Cloud computing, artificial intelligence (AI), big data & analytics, and the
Internet of Things (IoT) are changing the world around us. They’re lowering
barriers to entry, blurring the lines between industries, and fuelling the disrupt ion
that’s keeping company chiefs on their toes.

To thrive in the fast-changing world of tech-driven innovations, businesses must

transform themselves. They need to recognize the opportunities facing them,
evaluate how each one will impact their business and sector, and prioritize the
ones that can catapult them ahead of the competition.

In studying three of the most digitally successful companies in the last 10 years –
Apple, Amazon and Netflix — we have found their leaders share five traits:

1. An abundance of imagination: It’s not the technology that gives competitive

advantage. It’s the application of that technology in new and novel ways to solve
business problems and customer pain points that helps companies win big.
Imagination drives executives to apply one or a combination of technologies to
come up with ground breaking and disruptive solutions.

2. Appetite for new and clashing ideas: Inviting, incentivising, and accepting new
ideas that fuel conversations, contradictions, and collaborations are what drive
innovation. Business leaders that understand this are able to attract new ideas and
invest in projects that can create significant advantages.

3. Relentless focus on increasing value to customers: Customers pay for what they
value. To ensure that the company keeps providing what customers value most,
leaders must ensure they’re always in the know and in -touch with their most loyal
customers’ needs and expectations.

4. Extreme calmness in the face of rising competition: As competition intensifie s,

leaders must keep their eyes on the prize and ensure they maintain a laser -like
focus on delivering unprecedented levels of customer value.

5. Being sentimental about top talent but unsentimental about what they do: It’s

15
important for leaders to take stock of those who make large contributions to their
business – those who put their heart into their jobs and align themselves to the
company’s goals. To keep up with changing times, leaders must ensure they value
such people but avoid shying away from auto mating and outsourcing their jobs if
required. But they then should reassign such talent to new, more important
positions.

Leaders who can sharpen these traits will be able to better navigate the
organization to a digital future, and ensure its success. I f you’d like to learn more
about how these traits can be nurtured and applied, read my article Executive
Traits for Recognizing the Bountiful Opportunities Ahead in the current edition of
our management journal, Perspectives.

With more than 20 years of global consulting experience, Krishnan Ramanujam is

an expert in the execution of complex, global transformational initiatives for
Fortune 500 and Fortune 1000 companies.Krishnan focusses on driving
profitability for organizations by spearheading their evolu tion from IT-centric to
customer-centric models that streamline and align business functions. With a keen
understanding and deep knowledge of key industries, market changes and client
needs, he has directed the development of new products and solutions tha t
successfully facilitate this transition to realize maximum business value.

16
Explore the trend : A employee can enroll to various
course/competencies/certifications with the customized explorer.
The courses listed down in this section is customized based on the employee roles
and previous learning history.
The number one success factor for six sectors (banks, energy, CPG, automotive,
travel, and healthcare): integrating digital technologies with their existing
information systems. This is the top factor for all industries combined but is
especially critical for these six industries, which have invested huge amounts in
information technology over decades (especially banks).

The number one success factor for three other industries (insuranc e, telecom, and
industrial manufacturing): Having a clear and unified strategy for rethinking their
products and services and the business processes that support those off erings.
Insurance service and phone service can be highly digitized,and often are. T his
was rated utmost in importance by industrial manufacturers as well, which may
refl ect their interest in such technologies as 3D printing, embedded sensors, and
the like. General Electric Co. is emblematic of a major industrial company that is
investing heavily in digitizing its products for a world in which aircraft engines,
17
power turbines, and medical equipment send continual digital feedback on their
performance.

Each courses completion gives the employee benefits in points which is a major
factor in the employees appraisal cycle.

The dashboard for the employees shows the compliance status on each employee
for the courses they have enrolled.
Courses can be self enrolled or can be assigned by the line managers of the
learning based on the requirement.

18
 T Factor : Talent Factor

T – Factor is a measure of your digital skills to your organization’s combined

digital skills depth. T – Factor is a learning platform which provides a competitive
approach towards learning.
It shows the comparison of your score to the total combined score of your
business unit. This gives employees a boost to perform more learning and
complete more competencies.

T-Factor measures your skill diversity in digital domain. It is a way to tell that
apart from your core competencies or expertise how good you are at other cross
technologies or domain. So the horizontal bar is the skill that you should have
knowledge about and vertical bar is your expertise in o ne or two skills.

In today's times where agile is the de facto methodology, people are required to
know skill like DevOps and cloud. So this becomes horizontal. You can choose
whatever expertise you want to develop like Data Science, modern data platform,
microservice, UI/UX etc. These will be contributing into your vertical bar.

To increase T-Factor complete courses in DevOps and cloud section. Chose any
one of the remaining ones and do courses on that track. In each section you will
have courses which are tagged with competency or part of a specialization.
19
Completing specialization courses have more weightage. Your competencies from
iEvolve is also a factor in T-Factor score. Higher the competency more T -Factor.
So increase your competency.

Since CEO has mentioned of T-Factor in his quarterly note, it has become
compulsory to attain a good score. Associates are getting reminder mails and
fliers on the same. To help with that there are courses which do not have hands on
and are more of theory based. So yo u can choose those. Some of them are Digital
Foundation and Cyber security, Digital marketing, mobile primer, RPA, story
telling, NPM, Digital Industries, Service Deployment and Discovery,
Infrastructure as Code etc.

Vertical part of T - The knowledge depth(expertise) you have in the desired s kill
set.
Horizontal part of The - A good level of understanding in a set of technologies
relavent for a software platform.

T-factor can be seen in your Fresco -play profile page

To increase T-factor -
1) Complete E1,E2 competencies in IEvolve for highly boosting your T -factor.
2) Completing courses in CLOUD and DevOps will award you more points.
3)Courses in Digital Foundation , Blockchain , moblie primer (in mobility and
waerables ) are easy to complete which may gi ve approx .025 points for each
course .

The first step in this ‘mammoth’ re -skilling programme was initiated in 2014 by
former CEO N Chandrasekaran with a vision to train one lakh TCSers on digital
technologies such as DevOps, Artificial Intelligence and machine learning.

“We did not know where to start. We had to reinvent ourselves, our courses, our
learning methods and our people’s aspiration.

“We wanted employees to come to our training voluntarily. We did not want to set

20
up class rooms and tell team leaders to send 100 or 200 people. We wanted to set
up a platform and make it voluntary for employees to use it. We succeeded in it,”
he said.

Fresco Play enables an employee from CEO to a trainee to access training module
in mobile, Web and seamlessly change between devices. “We made it palatable by
making the module 15 to 30 minutes. We designed it for modern TCSers as they
commute,” he said.

Nearly six lakh digital certifications have been issued from the system. This
translates to nearly three digital certifications per employee. This number will be
much higher at entry level, he said.

As soon as the certificate is issued, the information is loaded in the company’s

resource management framework. A team leader will know that there are many
people with competency in a particular domain and openly advertise for a
particular job in the system. An employee can apply for it or the opportunity can
drag the employee, said Viswanathan.

IT business is always about disrupting, and disrupting fast. In last 30 yea rs, the
industry has grown from $50 million to $150 billion and there was disruption in
every stage — right from Custom built software to advanced languages such as
Oracle, SAP to now the latest SMAC (social, mobile, cloud and analyitcs), he
said.

“Through re-skilling, we are driving the message that all of us need to re -skill
ourselves. Please invest time as the company has given you a training platform
that can be accessed through mobile device or even classroom,” he said.

It is also strong message to clients on how TCS enables its employees wherever
they are to get technically upgraded and that 2.14 lakh employees have gone
through digital certification. “We have innovated to disrupt the internal learning
platform,” he said. “Certification is an input i n to the performance appraisal
system. We don’t want to make this you do this but make it a culture. I can see the

21
culture happening. When 2.14 lakh employees have taken up a course, it reflects
the fact that is a consumption culture. Otherwise, the worse thing to do is set
target for everybody to do, and it may not work,” he said.

The various sections of learning in T – Factor are as shown below :

22
 TCS Aspire (Pre ILP Online Training Program)
Tcs aspire (Online training program) is mandatory for all associates joining Tata Consultancy
Services (TCS) as freshers. Each one of you would have got the mail regarding Tcs Aspire – the pre-
ILP (Initial Learning Program). In simple words, Aspire is a mandatory learning program for all new
recruits of IT and EIS. It is an online interactive pre-learning program which will help you to
understand some basic concepts. This tcs training platform is especially designed for all those who are
not from IT background.

Through Aspire, you can brush up your basic software engineering concepts and develop your soft
skills. Foremost, to unlock your Aspire, you need to give 1 simple quiz and after that 2 courses
(Introduction to Computer Systems and Basics of Programming) will be unlocked. This aspire will
include courses followed by some chapters and quizzes. You have to go through the chapters and
after each chapter you have to give one quiz. Once you have given all the chapter quizzes, course
completion quiz is there.

How to complete a course

In order to complete a course in Aspire TCS, all the chapters within it must be completed. Each
chapter contains sub-topics. After each chapter, one chapter quiz with 40 multiple-choice questions
must be cleared. In order to unlock “Course Completion Quiz”, one must complete all chapter quizzes
of that particular tcs aspire course. At the end of sub-topic, “Ask Doubts” section is provided to clear
your doubts if any.

To pass each chapter, two attempts are given. The second attempt is available only if you are not able
to clear a quiz in the first attempt. However the scores assigned per answer in the second attempt is
lesser than that in the first. If you are unable to clear a quiz in the second attempt also, the next
module is automatically unlocked but miles earned in that quiz won’t be counted.

TCS Aspire courses are subdivided into chapters. In order to complete a course in Aspire TCS, all the
chapters within it must be completed. Each chapter contains sub-topics. After each chapter, one
chapter quiz with 40 multiple-choice questions must be cleared. In order to unlock “Course
Completion Quiz”, one must complete all chapter quizzes of that particular aspire course. At the end
of sub-topic, “Ask Doubts” section is provided to clear your doubts if any. There is no deadline to
complete individual course chapters and quiz but there is deadline to complete aspire and that is same
23
for everyone. But ou should complete aspire with good score and leader board rank to get early
joining.

Aspire TCS Courses

(1) Introduction to Computer Systems

(2) Basics of Programming (online programming learning)
(3) Business Skills – The Essentials
(4) Know Your TCS
(5) Problem Solving
(6) Relational DataBase Management System

Difference between TCS ILP and aspire

Freshers training in tcs revolves around these 2 programs. Aspire is online learning program which
you have to complete before getting TCS joining letter and be eligible for ILP. You have to do this at
your home.

ILP will be held at tcs training centers and it is 90 days long training where you will get technical and
soft skills training. Here also more often you have to do online learning and for some days, faculty
will be available to guide and train you. After completing ILP, you will be deployed to real time
projects.

24
 TCS ILP (Initial Learning Program)

Every new TCSer is excited and eager to know that what will happen in ILP. This article is especially
for all those who are going to join TCS in upcoming days as freshers and want to know about training
facilities and tcs training centers. I would like to share my experience of TCS Initial Learning
Program (ILP). Starting from the day of selection till the day you complete your ILP, you will
experience many things – both good and bad. The most important thing is you must know how to deal
with different people. But at the end of your ILP, you will definitely come out with lots of learning
and memories for lifetime. You will feel like you are revising your college life in a professional
manner.

ILP corporate training centres of TCSOnce you get joining letters, you have to report at that location
on mentioned date. This location will not be according to your preferred locations. All over India,
there are 10 tcs ILP training centers as listed below.
1. Ahmadabad
2. Chennai (Karapakkam)
3. Hyderabad
4. Kolkata
5. Trivandrum – Thiruvananthpuram

About TCS ILP

ILP is a training and development program designed by TCS for all new associates. The aim of ilp
program is to enhance your skills by providing technical, soft skill and business skills training. After
ilp, you will be deployed to real time projects. The time period of this training is 90 days i.e. 3
months. In these 3 months, you have to learn online modules, give assessments, attend many seminars
and complete project in team.

Along with all these learning, you will also make new friends for lifetime and enjoy new city and
state if your ilp will not be scheduled in your home state.

25
 TCS ION : Digital Learning

iON Digital Learning is a collaborative social learning platform that provides an

interactive environment for improved learning outcomes. Powered by a best -in-class
Learning Management System (LMS), it offers a collaborative pedagogic al model to
enrich participatory learning by enabling course delivery, assessment and other learning
opportunities in a community setting.

TCS ION Education :

IT - as - a Service
TCS iON is a strategic unit of Tata Consultancy Services focused on Manufac turing
Industries (SMB), Educational Institutions and Examination Boards. TCS iON provides
technology by means of a unique IT -as-a-Service model, offering end-to-end business
solutions. It caters to the needs of multiple industry segments, through innovati ve, easy-
to-use, secured, integrated, hosted solutions in a build -as-you-grow, pay-as-you-use
business model. TCS iON serves its clients with the help of best practices gained
through TCS' global experience, domestic market reach, skills, and delivery capa bilities.
TCS iON's Cloud Based Solution is highly modular, scalable and configurable giving
businesses and educational institutions the benefits of increased efficiencies, faster go
to market, predictability of technology as well as spend and better busin ess results.

Integrated solutions
We as a cloud based solutions offer single -window IT with a pre-integrated suite of
hardware, network, software and services. We ensure that your functions are digitized,
automated and connected. For example, if you are u sing a CRM solution along with a
core ERP (e.g a Manufacturing ERP) and have a document management system to
organize supporting files and an HRMS, we ensure that these solutions are connected
and work as one. So for you, it is simply one IT and not multip le applications.
Integrated applications thus provide a comprehensive view of business enabling better
decisions.
26
Increased Agility
We bring in the agility to keep pace with changing processes or a new line of business.
We help you configure the processes to work as you currently do or the software
recommends and allows you to choose industry best practices based on your business
parameters. TCS iON gives you increased convenience allowing you to perform various
tasks from your mobile device, no matter wher e you are. Being automatically compliant
with statutory requirements, the solution ensures your company is always audit ready
and legally compliant.
A Pay-as-you-use Model
Our model eliminates capital investment up front as we facilitate procurement of the IT
infrastructure and software on rent for the duration of the contract. Additionally, you
only pay for the number of users who actually use the solution. Thus, you pay as you
use on a monthly basis which includes maintenance and training. Typically, with the
TCS iON cloud based solutions, the ROI exceeds rental within three months, when best
practices are well followed.
Personalized Solutions
Although TCS iON is a cloud service for education, exam boards and manufacturing, the
software is configurable to each sector. You will always get the flavor of your business
by picking and choosing what processes you would need. Furthermore, the multilingual
capability of the solution allows you to customize the solution label names to read in
vernacular languages (like Hindi, Marathi, Tamil etc) enabling users to learn and
operate the solution with ease.
Auto Upgrades
We continuously invest in our cloud based solutions to incorporate best practices. The
solution is constantly enriched based on user feedback and industry and statutory
changes. You will get the upgrades without disrupting your business operations or any
additional cost. Being in perpetual beta ensures that there is no technology
obsolescence.
Enhanced Business Continuity
Our solution offers optimal performance in normal broadband connectivity along with a
stringent security mechanism to ensure your data privacy is maintained. The capacity of
the TCS iON cloud based solution grows with your increasing computing needs and
reduces the need for IT staff. The solution is resilient to failures as the service works
from back-up data centers in the event ensuring continuity of business operations.

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 Features and Benefits

Empowered learning
iON Digital Learning empowers teachers with tools to design student -centric
assignments. Teachers can plan and deliver lessons, connect students to communities,
and access teaching aids in-class or on-the-go. They can also share material with
students at any time, and build industry relevant curriculum by facilitating intera ctions
with industry professionals and experts.

Personalised feedback
The ability to conduct assessments after every learning module and provide personalised
feedback on an on-going basis helps enhance learning outcomes. The platform also
provides analytics on student groups to facilitate remedial interventions and ensure
parity in learning.

Community based learning eco-system

Teachers can accelerate learning outcomes through collaborative learning. The platform
allows learners, faculty, and external coll aborators to join the community and share
learning material using a suite of collaboration tools. Additionally, peer -to-peer
benchmarking and peer speak provide an impetus for better outcomes. The ability to
conduct assessments after every learning module and provide personalised feedback on
an on-going basis helps enhance learning. The platform also provides analytics on
student groups to facilitate remedial interventions and ensure parity in learning.

28
 Our Key Values

Enhancing teaching effectiveness

Faculty can leverage intuitive tools for each learner while reducing administrative
challenges. Assessments, instant evaluations, analytics, personalised feedback, learning
repositories, activities, and communication and collaboration feature s empower teachers
to deliver better learning outcomes. Collaboration tools help leverage expert resources,
and bring consistency in and industry relevance to the curriculum. Interactive
dashboards help monitor and improve learning.

Delivering learning excellence

Best-in-class learning repositories ensure true exchange of knowledge. Collaboration
tools help leverage expert resources, and bring consistency in and industry relevance to
the curriculum. Assessments, instant evaluations, analytics, personalis ed feedback,
learning repositories, activities, and communication and collaboration features empower
teachers to deliver better learning outcomes . Interactive dashboards help monitor and
improve learning. All of this combined with student -centric learning enhances student
outcomes and employability.

Facilitating deeper engagement

The community framework enables various stakeholders of the institution to collaborate
and function as a single unit. Assessments, instant evaluations, analytics, personalised
feedback, learning repositories, activities, and communication and collaboration
features empower teachers to deliver better learning outcomes . A wide range of
communication and collaboration tools enable seamless sharing of information and
enhance engagement across stakeholders.

29
 Key Offerings

Comprehensive content management system

A dynamic content repository and question bank helps create courses using the TOC
capability. Teachers can leverage course templates in batches, and modify and
administer courses to participants.

Robust collaboration tools

A host of collaboration tools enable participants to engage in peer learning and
collaboration. These tools include wikis, debates, blogs, bytes, idea, and Q&A. The
Webstore facility helps conduct tests and allows students to continue with the tests even
in case of internet connectivity failure

Intuitive testing engine

A powerful testing engine enables a variety of test formats. The rule based framework
helps create tests with minimal administrative intervention using the question bank. The
Webstore facility helps conduct tests and allows students to continue with the tests even
in case of internet connectivity failure. Final results can be uploaded once the
connectivity is restored, with instant feed back on performance. For example, if you are
using a CRM solution along with a core ERP (e.g a Manufacturing ERP) and have a
document management system to organize supporting files and an HRMS, we ensure
that these solutions are connected and work as one. So for you, it is simply one IT and
not multiple applications. Integrated applications thus provide a comprehensive view of
business enabling better decisions

Calendar function
The calendar sync facility helps seamlessly disseminate academic notifications on
exams, industrial visits, and project dates. We continuously invest in our cloud based
solutions to incorporate best practices. The solution is constantly enriched based on user
feedback and industry and statutory changes. You will get the upgrades wit hout
disrupting your business operations or any additional cost. Being in perpetual beta
ensures that there is no technology obsolescence.

30
 Redefining Talent Development with Digital Collaborative Learning

Collaborative Learning – Imperative for Talent Development

In today’s competitive market, it is not feasible to work without collaboration and a
network of teams. While learning is the core attribute of a learner, building an
association by developing people’s network that can harness learning in a collaborative
manner is the need of the hour.

While Talent Development is a set of integrated organizational HR processes designed

to attract, develop, motivate, and retain productive engaged employees, the goal is to
create a high-performance, sustainable organization that meets its strategic and
operational goals. This could be best achieved through collaborative learning.

Collaborative Learning is an educational approach that involves groups of learners

working together to solve a problem, complete a t ask, create a product/service, or
enhance their competence. The learning occurs through the exchange of ideas and other
people’s experiences, in a conducive environment where everyone is on the same page.

The biggest advantage of using collaborative learn ing as a means of talent development
is the fact that it increases potential for innovation and learning. When two or more
people come together in a collaboration, they each bring their competence to the table,
and learn from each other in the process.

The organizations are employing various methods of learning in order to better facilitate
talent development, such as, Classroom learning, Web -based or virtual learning, Group-
based learning, Peer-to-peer learning, or by providing other digitized learning
platforms. The output of this exercise can be maximized by involving the learner
throughout the process and encouraging the exchange of ideas and experiences, thus
making it collaborative.

The Next Wave of Collaborative Learning Empowered by Digital

Social media is a useful tool for collaborative learning. Various platforms such as
Lynda (a learning initiative by LinkedIn), Coursera, Udacity, and EDX have come into

31
being, which are enabling people from all over the world to choose from a vast
collection of courses and enhance their skills. These platforms enable employees to
learn new concepts and interact with mentors as well as peers.

The digitized mechanisms, which can aid collaborative learning, include collaborative
communities: one-to-one, one-to-many (within one’s team), one-to-many (outside one’s
team), one-to-mentor, and many-to-many. The collaboration can be taken a step ahead
by introducing gamification to the system, wherein the learners and subject matter
experts (SMEs) are incentivized to be mo re involved in the process. The system can be
made more effective by adding the features such as:

 Publishing employee competence levels vis -à-vis peers, teams, groups,

departments, and so on
 Granting award points to people who answer the queries of the learners
 Creating a group as soon as people enroll for a course, where all the enrolled
participants can come together and interact
 Enabling a pre-course session or a virtual connect with the instructor before the
commencement of the course
 The design of the system has to be such that the desired response gets elicited
during the exercise.

However, the challenge in deploying collaborative learning will remain when it comes
to developing people on soft skills such as customer orientation, self -confidence
development, achievement orientation, and personality development. To help someone
change a behavioral pattern, one session / connect may not be enough and may require
to adopt a form of coaching. Further, if required, multiple coaches or cross -functional
peers along with the use of multiple optional tools can facilitate learning. The design of
the system thus has to be agile and scalable enough so as to accommodate these
challenges.

Collaborative learning can have a major impact on the morale of the team me mbers, and
will deeply impact the knowledge quotient and team spirit in any organization. It makes
it easier for people with lower self -confidence to come forward and contribute via these
learning mechanisms in smaller groups. Collaborative learning result s in improvement

32
of relations/ bonds within employees, which results in better creativity, and hence better
ideation, leading to increased productivity.

Finally, collaborative learning will always find momentum, if it is embedded within the
organization – i.e. aligned with values or business objectives. With the fabric designed
well, all employees are bound to experience increased on -the-job satisfaction and
continued growth.

33
 TCS Ultimatix :

Every company has its ERP portal for automating employee related services like salary,
timesheet, HR related services and so on. Small companies can buy such services from other
organization as employee count is very less for them. TCS is huge organization having 3,87,000
employees and still growing. To handle all employee related services and functions, they need to
put up huge and scalable system. http://Ultimatix.net in tcs serves the same purpose. Ultimatix is
official TCS portal for fulfilling employee related services.

What all things you can do with ERP System or TCS Ultimatix

(1) Employees can fill their timesheet and details of work they completed for a day.

(2) Employees can put leaves; Supervisors can approve or reject it through leave
management system.

(3) You can get info of any person working in organization like in which project he is
working, his supervisor, cell no., email etc.

(4) You can download all your salary slips through tcs ultimatix.

(5) You can download important documents like bonafide letter, joining letter,
appointment letter etc.

(6) You can check the opportunities available for you in the organization.

(7) Performance management is used for managing salary hike and promotion.

(8) Company’s social network can be integrated here to connect people and share ideas,
light moments, thoughts.

(9) You can manage your Voluntary Provident fund, PF, all different allowances
through ERP portal.

(10) You can connect to your HR or other people for any help within organization.

34
Ultimatix is an official portal of TCS and it can be easily accessed by the TCS
employees. It is an official portal, so it has URL www.tcxultimatix.com when it was
created, but now it has been changed. TCS has recently changed their URL for the
portal TCS Ultimatix and now, the official website of the TCS Ultimatix portal is
http://www.elximatix.net/.

Only the URL has been changed, the content as well as the theme of a new site is just
similar like the old domain theme. In addition, the features and functionality which
were provided by the old domain are same and everything is available in the new
domain, nothing has changed. If you are an employee of TCS and you have already
used the old website, plus if you are familiar with all features and functionality, then no
need to worry about this change.

If you are worried that, will you able to use the portal with a new URL, then no need to
worry about it because everything is same. Moreover, you will not find any huge
difference.

TCS ULTIMATIX HELPDESK

TCS has launched an amazing portal which is really helpful for the company
employees. With this portal, one can easily manage his or her timesheet as well as
other relevant services. It is true that everything is not perfect, it may be has some
flaws. In a same manner, with the Ultimatix, one can face any kind of problem and
some users have reported that while using some features they are getting some error
like “Your account has been suspended”, login issues or so on.

The issues which are reported can’t be ignored and it is important that all the issues
will be resolved as soon as possible. But if one is facing any issues, then what to do? If
you are a TCS employee and facing any issue with the portal, then you must have to
contact TCS Ultimatix helpdesk. There are two ways to contact helpdesk i.e. phones
numbers and email.

TCS ULTIMATIX HELPDESK NUMBERS

35
TCS Ultimatix India Toll Free Number – 1-800-425-4827 OR 1-800-225-5827

TCS Ultimatix US Toll Free Number – 1-877-827-4639

TCS Ultimatix UK Toll Free Number – 0207-2458000

Voice: Buzz(VoIP): 500 5555 PSTN : 6060 5555 # / 022 – 25188155

Another number are – 1-800-425-2922 OR 1-800-209-3111

TCS ULTIMATIX HELPDESK EMAIL

[email protected]

[email protected]

[email protected]

Ultimatix portal system makes the whole management system more flexible as well as
easy for everyone, and one can it anytime. But if anyone face any kind of issue related
to the functionality or, then they can reach to the helpdesk. The staff of help desk
department will resolve your issue or provide an appropriate solution of your problem.

TCS ULTIMATIX MOBILE APP

Ultimatix is good gift for the employees of TCS because it is fully automated and helps
the employees in several manners. After this amazing gift, another gift to the
employees by TCS is aTCS Ultimatix mobile app, which is available for all platforms
like android, Windows and iOS. That means, any smartphone user can download the
app and manage it from anywhere.

If want to update timesheet from the office or from anywhere, then he or she will be
able to do it as well as if one wants to know about the human resources service or other
functions, which are available on Ultimatix, then he or she can find through the mobile
application as well.

When the website was launched, then a lot of employees were looking for the
Ultimatix app for the mobile phones. Mobile app will help them to access the
entirefunctions instantly wherever and whenever they are, so they can update their
timesheet on the daily basis.

36
TCS employees must know that the mobile app of Ultimatix are available with almost
all functions and features, so one can download it, install it and avail all the functions
of this application. But this mobile app is available for the TCS employees only, who
are present in all over the world. One can avail the functions of the mobile app by login
into the application with the Username and password. Once you logged in, then you
can use all the functionality of Ultimatix mobile app.

TCS ULTIMATIX – ERP PORTAL FOR EMPLOYEE SERVICES

Most of the companies have its own ERP portal for the automating employee related
services, such as HR related service, timesheet, salary, etc. While small companies can
buy these services from the other company because it has less employee size. Big
organization or the companies who have a huge number of employees have their own
ERP portal.

In a same manner, TCS is a big organization and it has more than 387,000 employees
and still growing. Thus, to manage all the employees related services, they required to
put up a scalable and huge system. So, they launched the Ultimatix portal for fulfilling
the entire employee related services.

37
Features of TCS Ultimatix :

TCS Ultimatix is a very good, productive and time saving application for the employees. What
are the features of TCS Ultimatix? It is important for every employee of TCS to know all the
features of Ultimatix. Here are the features:

This allows an employee to update the timesheet as well as work on the regular basis.
An easy way to download the pay slip, but for that you have to login into Ultimatix.
It also helps a person to manage leaves, via this one can request for the leaves and it depends on
the supervisor that he or she accept the request or deny it. One will get the notification about the
request either his or her leaves are approved or not.
It has a separate section for performance management, which will help in the salary hike and
promotions.
One can gather the information of other TCS employee like his or her project name, supervisor
name, email address, contact number and so on.
Helps to manage the allowance that includes PF.
Important document like increment letter or other confidential letters, etc. are available on the
portal, so one can download it easily.
With the help TCS Ultimatix portal, one can apply for the internal job posting within a company
Through this, one can easily connect with the HR.
One can manage all kinds of allowance through this portal.

38
Conclusion:

Tata Consultancy services maintain their image in the market as an ever learning
and growing IT Organization. They have always facilitated their values in Learning and
Skills development.

TCS ION : Digital Learning is used as a learning classroom for the new joiners who
become the part of TCS Family. Such an innovative and collaborative learning platform
helps the new joiners understand and learn their skills which are required by them while
working on their role.

iEvolve learning platform which is internal to TCS and comes under TCS Ultimatix
umbrella has all the required and necessary training a employee should undertake while
working om his/her role.

39
References:

http://www.ultimatix.net/article/on-assignment/municipal-schools-in-mumbai- focus-on-
better-learning/24392/1

https://www.tcsion.com/dotcom/TCSSMB/education/product/digitallearning.html

http://www.tcsmaitree.co.in/sites/grindwellnorton.coin/files/investors_informati
on/policy/CSR.pdf

http://www.bhartifoundation.org/uploads/bhartifoundation/files/1487307948-csr-in- the-
field-of-education-unicef-on-bharti-foundation.pdf

http://www.globalcsr.tcs.maitree.org/wp-content/uploads/2015/08/Investment-in-
Learning-Promoting-Quality-Education-through-CSR-FINAL.pdf

https://www.ultimatix.com/Companies/fsfMdViNX9hdF9ZjdfbEXP/Maharashtra-
urges-companies-to-spend-CSR-money-on-schools.html

https://www.knowmax.tcs.net/BidyutBikashAssam/csr-activity-by-larsen-toubro-
54911520p

https://www.tcs.com/blogs/redefining-talent-development-with-digital-collaborative-
learning

https://ievolveng.ultimatix.net/ievolve/html

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